Ashley Store Evansville, IN

Highly recommend Ashley’s!! Very helpful, knowledgeable and care deeply for their customers and their needs! We have had a great experience here many times and are always satisfied! HUGE thank you to Mark and Sarah for helping us out!

Jessica was great to deal with. Professional and knowledgeable about the process.

Went to Ashley's on May 24th and was greeted by Woody the salesman. He was fantastic. I found the sectional I wanted!! Now when it comes to the warehouse department they are not that fantastic. Warehouse department called on June 9 said my furniture was in and they had a cancelation and could delivery it Wednesday June 11 but unfortunately I was on vacation and that day did not work for me. Erica seemed to become frustrated and would not work with me on another delivery date because she says she did not know what the schedule was like for the following week. Called back on Monday June 16 and was told they can't deliver until June 28 because that is the only day they have a truck going to Illinois. Really? I paid for delivery service and I am being made to feel like I am a burden because I live out of state. Makes me wonder what the warranty is going to be like if I have an issue because I paid extra for that too. At the moment I am not a happy customer. If you live out of state I would not recommend Ashley's. I should have took my business to Timberlake.

Shelbi was awesome to work with, she is very knowledgeable, honest & friendly! 10 out 10 would recommend her and this store for all your furniture needs!

Ashley She was great very helpful and positive and didn’t get tired of helping me she was amazing

Ashley was such an amazing help to us finding our couch. She was more than willing to go above and beyond to make our experience fantastic and was very accommodating throughout the process. Very thankful and definitely recommend!!

We were told our new couch would be delivered today, but we have not heard anything from them. Tried to call and was told the warehouse was closed. Do not buy from Ashley’s if you don’t want to waste your time.

Jessica took care of me as soon as I went inside the store, showed me some options of what i was looking for and in less 30 min I had already picked up what i wanted and placed my order. Great customer service, I highly recommend Jessica.

I just purchased a new home last October and have had many encounters with salesmen in different stores. Many are fast talking, pushy, or because you’re alone they trade you for the next couple who walks in but not here. Ayres has helped me twice now to get dining room and living room furniture. He was helpful, accommodating, patient and engaging. There was no pressure to buy and I didn’t feel like I was wasting his time even during a holiday sale weekend. The store is always clean and well laid out. I consistently find great pieces there. I’m sure I’ll be back soon.

Very helpful., friendly and knowledgeable!

Very helpful and knowledgeable

Steve was a great help picking out our living room furniture!

Great customer service, always helpful and super easy purchase process.

Steve Mahon was great to work with and very helpful!!!!

Excellent. Made everything easy.

Quick and efficient

Very nice people. Helped us find our perfect chair

Shelby was fantastic! She was very knowledgeable and easy to work with! I found the exact bedroom set and dining set that I wanted. And Im going to receive my order faster than I expected! I will definitely shop with Ashley’s again in the future!

Jessica was so great to work with! She was very patient as we worked through all of the specifics of making the perfect couch for our family!

Steve Mahon was very professional and easy/laid back to work with! When I go to upgrade my couch later, he’ll be my guy for sure!

On 5/9/25 I purchased a bedroom set from Ashley in Evansville. Carol, the sales person, was extremely helpful and patient with me as I was contemplating all the options available for my purchase. She was also very knowledgeable about the products and all the various item I needed to make my bedroom set complete. I feel I received a great value and quality for the price. The store was well organized and clean.

Shelbi with an I is great

Would give less if I could. Went in and bought an “indestructible” loveseat. In less than two weeks, cats messed up the fabric and poked holes in the material. When the problem was presented, they offered a “swap” for a new love seat, and $1000 “credit”. When we went in to pick the replacement for the piece, they were trying to apply the credit to the new piece, all the while, telling us we would still have to pay the entirety of the financed amount for a piece we would no longer have, therefore, bringing our total on the new “replacement” piece to over $2200 for a single piece that the total if I just bought it would be $1499. They also tried to pressure saying it was now or not at all. I will not go back, and I will never recommend anyone to use this furniture store.

Sam was wonderful! I am shopping for a full house of furniture and he was so accommodating to helping me find pieces that match and finally purchasing a beautiful set. Thank you Sam!

The salesman named Sam was very kind and helpful helping my sister out finding the kind of furniture she was needing to furnish her new house!

Lauren was so amazing! Not only did she get us a great discount, she was patient, entertaining & loving to my little one while we got everything together. She was sooo pleasant. I couldn’t ask for a better experience Update : while my shopping experience was grade A, I’m waiting on my sectional after being told it should be here by May 28 or 29th. It’s almost two weeks after the expected arrival and I’m still without my couch. I just moved into a new place with no couch… at this point I’m not going to reach out for any updates as it seems to me the updates are unreliable. I’m impatiently waiting… if I knew it would take this long, I would’ve explored other options.

Jessica is great

I loved Carol! She was great help! Thank you!

Jessica was extremely helpful in picking out a mattress for my son. Very knowledgeable and with a smile. She will be perfect for all of your furniture shopping needs.

I had an amazing and wonderful experience with Jessica. She has the best personality and professionalism that is the face of Ashley’s Furniture.

If you need a couch shop with Shelbi Lasher! She is spunky with a very humbly personality and will find you the couch of your dreams!!!!! #Shelbiforthewin

I have to give a three because we had furniture delivered today and it is raining a lot. We have carpet and do not wear shoes on our carpet. I asked if they had booties to put over their shoes to protect my carpet. They said no. I think this is something Ashley should think about to protect people’s floors. My carpet is wet and has stuff on it where they walked up and down the steps constantly with wet boots.

Jessica did an excellent job showing her products.

Jessica was great to work with! Very knowledgeable and friendly!

Great customer service.

Jess was my sales associate she was super kind and helpful and I got the exact set I wanted thanks to her! 5 star experience!

Jessica at was wonderful to work with! She was very helpful, knowledgeable of all furniture, and answered all of our questions. She was not pushy at all! I highly recommend Jessica if you're shopping for furniture!

I had a great experience purchasing furniture, thanks to Jessica! She was incredibly helpful, knowledgeable, and patient throughout the process. Jessica made sure I found exactly what I was looking for and answered all my questions with a smile. It’s clear she knows her stuff and genuinely cares about her customers. Highly recommend working with Jessica if you’re in the market for new furniture!

We worked with Ashley Hevron. She is so Professional & Courteous when my wife and I were shopping for a New Dining Room Set for our Catering Business. We have a private space that is called our Tuscan Wine Room in Downtown Evansville, Indiana. We bought 48 Chairs and 6 Tables. They are so Beautiful and very Sturdy. We are so pleased with them. We would definitely go back there again and ask for Ashley. Also, the two delivery drivers did an excellent job delivering and setting them up and were very careful getting them in our building. I highly recommend Ashley Furniture.

No hassle, saleswoman was very helpful highly recommend this location.

Mike was a joy to work with and very knowledgeable. We came in looking for a specific type of couch and Mike showed us around and we are very satisfied with our choice. Couldn't be happier.

Very friendly and eager to please

Great experience with Jessica purchasing our new couch. Thank you!

Sales associate was very helpful in deciding what style bed we wanted. Explained our store credit refund and we got exactly what we wanted.

I ordered a nectar mattress. They told me it’d take a week to come in and ended up taking a month. When I went to pick it up they ended up giving me the wrong mattress which was less than half of the price I paid for the one I originally ordered. I called them and they wanted me to bring in the wrong one to exchange it for the right one. I had already put it on my bed so they ended up agreeing to come and pick up the mattress they gave me and give me the right one. The whole experience was a huge inconvenience.

Jessica provided a great shopping experience - professional friendly and informative. I will definitely ask for her again!

Very helpful, salesman Steven Mahon went over and above to work with my personal schedule this week. Sarah office manager was also very helpful, providing guidance and some options for the set I was choosing. Great Team, excellent customer service!!

Terrible quality, will never buy from Ashley furniture again, we have fell through our $800 bed twice (we also paid for a warranty) the first time we fell through the guy that came back to put new part informed us that it was missing bolts and had been put together improperly and two months later we fall through it again, so we called the store in Evansville again and spoke to Wayne and he informed us that we were scooting the bed and needed to put a rug under it when it is definitely a design flaw because the legs are as skinny as the tooth pick I use to clean my teeth with, Wayne claimed that he ordered us more parts and now 2 weeks later still no signs of them being here, so I will let everybody know how much of a joke Ashley furniture is and to never buy from them because they have garbage quality.

Mike was great and he made sure I got the best and I appreciate him js ask for him at Ashley Evansville east side, great service

Came in looking for a coffee table and some end tables, instead walked out with getting a new mattress Thanks to Justin he was very knowledgeable and helpful!

Steve was amazing and helped us find exactly what we were looking for!

Mike was great. Very helpful and knowledgeable! Thank you very much!

Jessica and the Sarah's are the best team to help you with what you need!!!

What a great guy!! No pressure but O so helpful!! Will work with Ayres again and again!!

Ayres was more than helpful! I highly recommend asking for him:)

Only buy from here if you want to open up furniture only to realize parts are missing

Very good service. No high pressure sales. Even gave us a military discount.

Bought pillow. Loved it.

Jessica was amazing and s9 helpful!

We came into Ashley just testing out couches and Jessica was the sales lady who greeted us. She showed us different options and suggestions that would be helpful for us. We felt so comfortable because we explained we did not want to purchase today and she completely understood without being pushy or neglectful. She ended up looking into our account and found we had credits we didn’t use. She took the time to help search for the small purchases we did make. I enjoyed working with her and will be asking for her when we make our big purchase!

We always ask for Carol! Her customer service is incredible! Great prices too.

Sarah was AMAZING! She went above and beyond to spend time with us even though she knew we were buying from a different store. Super knowledgeable, not pushy and I would recommend asking for her.

Ashley is who helped us throughout the Evansville store. Our purpose for coming to the store was to look for a new recliner. She wasn’t one to pressure or to hover as we browsed. She was very helpful and explained the various features of the types of recliners. We ended up purchasing one that fit our wants and needs! Thank you so much!

Great experience ask for Sam he was so helpful and polite. Will be back

Lauren and service was wonderful!

Steve did an extremely good job. Knowledgeable and was looking out for the guest. Thanks, Steve.

Mattress shopping is not the funnest thing for me. But Steve made it a much better experience. Thanks for your mattress education and time spent with us.

Frank is awesome and very helpful! We love our new furniture!

I had a great experience at this Ashley. The consultants were all very friendly. I was assisted by Mike who was friendly, inquisitive to find the styles I liked, and determined to recommend similar ones. He was very helpful and didn’t feel like he was pushing me into a sale. Highly recommend.

Bought a new mattress and stand from Ashley. She worked hard to get the deal done. Was a great experience!

Nicole was so helpful with all our needs. She not only helped us pick a great pet friendly fabric but also helped with the overall style we were looking for. I would highly recommend!

We have always loved shopping at Ashley for their high-quality furniture at a great price, especially compared to other furniture stores we’ve visited. This time was no exception! Ayres Baltzell greeted us with a cheerful and welcoming attitude as soon as we walked in. We were shopping for king bed frames, and he took the time to ask about our style preferences and showed us all the available options in the store. We returned the next day, and Ayres immediately recognized us. Once again, he was so friendly, kind, and knowledgeable. He truly knows the store inside and out and made the ordering process seamless and enjoyable. As a bonus, we received a discount on delivery for active-duty military, which was greatly appreciated. Thanks to this wonderful experience, we will absolutely continue to shop at Ashley in the future!

My wife and I been looking for a mattress and after going to 3 other places and getting either getting ignored or salesperson that want to only sell you one brand, we decided to stop by Ashely Store. WOW Talk about an experience, from the greeting to final Sale process. Steve M greeted us, we told him what we are looking for. To our surprise instead of taking us to just show various mattresses or brand we came to see Sealy, he got us on bed that measures pressure points and showing what type of mattress actually would support our needs. Steve was VERY knowledgeable about every brand and what we also liked additional touch of providing a pillow to use while trying mattresses, just how you would sleep at home. Not only that made HUGE difference in trying suggested mattress but we also got sold on pillow we tried :) Now that's a great Salesperson. During checkout when my wife went to check sectional with Steve, Han was very professional and made checkout process very smooth, she even did small talk to avoid awkward silence while I was waiting for my wife to finish browsing. These small yet effective customer service is what will get us back to Ashely and avoid other stores in the area. Thank you for a Pleasant and enjoyable experience.

Steve was excellent in helping us find our furniture

Our salesman was very nice and very helpful.

Marky Mark was very helpful and great to work with. Great deal and savings on high quality furniture

My wife and I looked around and had a salesman answer questions, he did not follow us around which I appreciated, we bought a couple of items, overall a good experience and we will go back.

We knew what we wanted when we arrived. Sales personnel was very thorough in looking up a past relatives account and what was ordered. She double checked prices for all items as it was the beginning of Black Friday deals and gave us the best possible price she could. She then went on to offer an additional service for repairs, etc. that could occur within a four year period. Brought us our receipt and went over each item thoroughly. We discussed delivery also and it met our expectations with the holidays approaching. She was very polite, helpful, and thorough. Will definitely be doing business there in the future.

The representative was very kind and very knowledgeable, price's was better than I thought they would be, we was very satisfied with going to Ashley' and perching our furniture.

Excellent service and knowledge from Mike!

Walk in and felt comfortable with no pressure while we were looking around the store. The salesman, Steven Mahon, made us feel comfortable while looking and answered all our questions. We were able to find exactly what we needed and the process went smoothly. Thanks!

We’ve had another amazing experience with Lauren at Ashley Furniture, Evansville, Indiana. She is so knowledgeable and always helps us find exactly what we want. We have been pleased with all of our purchases and look forward to future purchases with Lauren at Ashley Furniture.

Great customer care, friendly, knowledgeable, very helpful. It was a pleasure buying my furniture there.

Went looking for a dinning table. Shelbi was very helpful and made my experience pleasant! Definitely will referral friends to this location for furniture needs!

Very helpful

Steve at Ashley's was very helpful in selecting the right mattress. I would highly recommend talking to Steve when purchasing a new mattress alot of knowledge.

Great selection, prices and sales staff is very helpful

Woody was amazing to deal with. His knowledge of products was just what we were looking for. Thank you Woody for making our experience GREAT! You have gained a new customer for life.

Mike was an excellent help! I came in unsure of the kind of chair I was wanting for my office and he helped me find the perfect one! Will come back for future furniture needs.

Appreciated Quinn's patience and help today with my purchase. Thank you.

Friendly sales associates and great service!

Hi, this is a nice place to go and get some furniture that you need.

I continue to shop for all of our New Offices with Woody as he is the best salesman I have found!!!

I highly recommend Quinn. I don’t buy furniture from anyone else.

Lauren greeted me as soon as I entered respectfully because I was on the phone. I was on the phone for awhile as 2 of my 3 children called. The point is when I finally was off the phone she was there helping me and so patient with me. Bottom line is she was professional and knowledgeable and sold me!!!! I had a great experience and recommend using her expertise if you're looking to buy furniture. I will be back when I get furniture for my grandchild's room...next project!!

Lauren was absolutely amazing. She was kind, knowledgeable and beyond helpful. She made my experience very easy and we will definitely be back to see her next time we need something.

Very helpful, easy to work with and great price!

Woody was our salesman , very helpful not pushy at all . We were looking for a new mattress and he took the time to show us all that we’re best suited for the both of us since we prefer two different types of firmness. Highly recommended will use them for all of our furniture purchases .

Jessica was absolutely amazing and very helpful in finding exactly what we needed! Thank you so much

Steve helped us, and we got a great deal! So excited for our new dining room furniture and recliner!

Sarah was extremely helpful and friendly, without being pushy. One of the best sales experiences I've had!

Highly recommend! My husband had an emergency back surgery and Ashley and her manager went above and beyond to make sure we get the best adjustable bed and mattress we need ASAP!

Perfect help with everything I needed & made it go so smoothly! Thanks, Steve!

Came in today with the plan of just looking and met Steve up front. I gave him a brief explanation of what I was looking for and he was able to pinpoint several products within my price range. Steve made closing quick and painless and got me setup to receive my new furnature. Great overall experience and would come back again soon.

Saw furniture I liked online and went to the store purchase. Met Sarah and she was a tremendous help!! I showed her my room size and shape and she recommended going another route and I couldn't be happier. She has a decorating background and everything she picked out fit perfectly. Highly recommend talking to her before buying...

We had a great experience

Best place to buy furniture in Evansville! Ask for Carol!

I went to buy a new sectional for my house I purchased. We walk in and start looking at the sectionals. We’re approached by one of the managers. She was a lady and was very nice and seemed to be a hurry. We said we would like to purchase this. But we want to make sure it would fit as described in the picture. We showed her the picture of the house we bought with their couch. She quickly said yes it would fit in the space and be flushed with wall. We get the couch in and it was absolutely nothing as she said it would be . It completely consumes our whole living room now. We talked to them and they said we can do a restock fee and you can send it back for their mistakes and issues they caused. The sells person told me I don’t understand why It’s not back on the truck yet. They don’t seem to really care to fix or help sold the issue. All they want to do is sell you stuff and after that then they don’t care to help you. I would choose a different place to go from now on. Because now we have something they promised but ended up being a quick sale and false information. Mainly on the management at the location.

Jessica provided us with great customer service!

My wife and I stopped in to look at sectionals to see the selections and we were NOT disappointed at all. Steven approached us and asked what options we needed and after a short conversation he knocked it out of the park. He showed us an amazing sectional that had everything we mentioned and the style we were looking for and we were sold before we even sat down. We unfortunately had to make our trip in very short but Steven said to reach out to him when we had more time. We did and while unfortunately we were not able to work with Steven he left us in good hands, Lauren. Lauren was just as amazing as Steven and walked us through everything. My wife and I knew after such an amazing experience with both Steven and Lauren and finding our future sectional that we were sold. I am sure everyone else that works here is just as amazing but we only had the privilege to work with Steven and Lauren. I did mention that we will definitely back for a mattress shortly down the road. Would HIGHLY recommend to anyone who is looking for new furniture.

Great greeting, very friendly and showed us just what we wanted. we buy all furniture from them!

Jessica Booth took very good care of us! She was very patient, and very informative. I had a very hard time making is my mind! Haha. We will definitely be making more purchases and we will be asking for her again.

Steve was a wonderful help to help us find exactly what we were looking for

Lauren was super helpful and very knowledgeable. She answered any question we had and made sure we got what we wanted!

Steve Mahon was awesome Thank you

I had an overall excellent experience. Due to a shipping issue with my order on its way to their warehouse, I found a piece was missing when setting up my frame that evening after I picked it up. I called the store, and they were extremely apologetic and accommodating offering to bring the piece out the following day once the warehouse was open again. They even offered to finish setting things up if I wanted even when I hadn’t originally paid for that service. Meggie was the person who addressed the issue, and her customer service was some of the best I’ve experienced. I was very impressed and appreciative. Thanks!

The furniture is beautiful. No pushy salespeople. Very helpful and I found the perfect dining room table

Steve did an amazing!

We bought a big girl bed. The salesperson was amazing. We made the purchase in less than a half hour. Would highly recommend.

I’m always satisfied when I shop at Ashley! Sam was amazing as usual and I walked away with exactly what I was looking for!

Lauren was very sweet and helpful. She helped us find the perfect living room set for our new house. I highly recommend seeing Lauren!

Very knowledgeable, professional and helpful staff made our buying experience pleasant.

Lauren was awesome! She made my shopping experience so easy and fun. The vibes were immaculate and I appreciate the time she took to make sure I was comfortable with my purchase.

I came with my friend today to purchase a new couch. Lauren was so amazing and helped us pick the best option for the best price. She didn’t try to push anything and respected budget and other requests.

Steve was great. We went in knowing what we wanted and was given a great deal, with some added extras even!

Nicole was fantastic and very knowledgeable, would highly recommend Ashley Furniture for all your housing needs

Shelby was fantastic! She helped me pick out a dining set and barstools that go together without following me around. She gave my husband and I space to look after pointing me in the right direction. Once we made our choices she made the checkout process quick and easy!

Quinn was amazing! Very knowledgeable, attentive, and accommodating! He made buying my sofa, loveseat, and mattresses quick and painless! 10/10 recommend!

Great service ,Jessica did a great job I'm very satisfied

Ashley service was outstanding!! Very sweet personality.👍🏼👍🏼

Woody was fantastic! We went in to purchase a bed frame, mattress, and couch. He was extremely helpful making those hard decisions and it took us a lot less time than we expected. We already have several piece from Ashley within our home and can’t wait to receive our newest purchases!

Very great experience! Can’t wait to get our new couch!

As soon as we walked into Ashley Furniture we were greeted by Woody!! He was super nice and very helpful. He made the whole process smooth and easy! Would definitely recommend him and the receptionist that helped us. Go check them out!!!

It was really nice to be there. The woman we were working with was very knowledgeable and took the time to help us in every way. The furniture that we bought was very reasonable. I will definitely return again when I need new furniture. Thanks for a great experience.

Very friendly staff and great selection! Definitely recommend Ashley Furniture!

the staff was extremely helpful with our needs. Thanks Lauren. No pushing for a sale was excellent in my standards.

We highly recommend Sam Hart! He was very helpful and patient with us, showing us a lot of options. He wasn't pushing for a sale and made it a very nice shopping experience.

Our sales person, Sam Hart, was extremely helpful and very knowledgeable of all the mattress displayed. He helped us make an educated decision in our mattress purchase. Can’t wait until our Purple Rejuvenated Plush mattress is delivered!

My first walk through I was offered the protection plan and a lower cost. I was not given the same pricing or offer in the protection plan when I returned to order the sofa

Well received friendly answered all our questions found what we were looking for

Always friendly and knowledgeable

Quinn was very knowledgeable and polite during our shopping experience.

If you want an amazing sales experience ask for Loren. She went above and beyond. She is truly the best sales person that I have had in years. She didn’t hover and she came around just when we needed her. She provide a lot of good information. Five stars to Loren!

We have truly the best experience in the store with Ashley! She truly went above and beyond to make sure we had the best customer experience! She truly cared for our family while we were in the store making sure our children were comfortable and we were able to make the best choice on our new family couch in the most comfortable environment that was provided by our customer service rep Ashley!! So if you are in the market for some Ashley furniture go see the amazing Ashley at Ashley!! We will continue all our shopping from now on with her!! Thank you Ashley!!

Bought my first couch here and Ashley was incredibly helpful. I will be back!

Ashley was knowledgeable and patient. We left happy and our new sofa will delivered shortly

I recently purchased a selectional, entertainment center/sofa table, pull out bed couch and loveseat. I couldn't be more happier with the items I just received. Woody was the one who helped me at the store. He was professional, knowledgeable, and best of all honest with any questions that I had. I am thankful to have stumbled upon him when looking for furniture. Thank you so much for the great service. OH! & the people who delivered my furniture was also great and very considerate.

Lauren was amazing helping us find the perfect choice of chair for our needs. Beautiful piece of furniture chosen, perfect and comfortable. Highly recommend Lauren.

Wonderful experience with Nicole’

Very nice products. Salesman Mike was great to work with. Great prices

Ashley furniture has provided great service to my family over the years. The sales associate Woody, is friendly, helpful, and took time to help us find the right fit for our home. The manager Meggie and her staff are very knowledgeable, and go the extra mile to make our experience a wonderful and smooth process!

We went in searching for bunk beds and had Sarah help us! She was very professional, super nice and understood our needs. She was very thorough with her explanations and I will definitely use her again when we go there!

Salesperson was very knowledgeable and aware of what was best for me

Lauren was a great help. She got us the product we wanted and for a great price, warranty included. Super happy and excited to get our new furniture!

The salesman was the absolute best. Very genuine and took time to hear what I wanted and I did not feel rushed at all. Both me and my partner were offered drinks and popcorn, and were treated with so much courtesy. I cannot recommend this furniture store enough. Totally great experience and I am thrilled with the couch and recliner I purchased.

Mark was vetu helpful & informative.

Jessica was phenomenal, she knew exactly how to give us the best in store deals and was very proficient!

I went into the Evansville, IN store looking for dining room chairs to go with a previously purchased table. Nicole Becker greeted me and showed me what Ashley's had to offer. She was very pleasant to talk to, and knowledgeable on the construction of the chairs as well as the quality of the fabric.

The sales associate went above and beyond as well as went across the store with us multiple times to make sure we found what we needed.

Great experience! We highly recommend Ashley!

Quick and easy. Got the couch I was looking for.

Jessica was super helpful, friendly and really answered all my questions !! She is great !!

I had a wonderful experience at Ashley and a wonderful person that was helping me.Her name was Lauren When I need some more furniture?I will return to ashley furniture and ask for lauren

Sarah helped us get exactly what we wanted! Highly recommend!!

Very good service from the time I walked into The store, thank you Sarah.for your kindness and being very helpful!

Had a mattress for less than 2 years when the springs started going out. It has a ten year warranty and because it has a slight stain, one I could get out easily, they refuse to do the warranty. I 100% DO NOT recommend buying Anything from this company. I will make sure everyone I know understands the absurdity this is. If I could upload a picture of this I would. The thing is in good shape, just the slight discoloration. I’m livid from spending so much on a mattress and expecting a warranty and it’s not a true warranty.

We had a great experience. Our sale person, Woody, was fantastic!!. We will be back if we need anything else in the future.

The sales lady was very helpful! She was very knowledgeable and very kind in our selection process. She helped us pick out the exact sofa that we wanted. Helped with all the paperwork and even set up delivery for us! Highly recommend Ashley furniture to anybody.

We came in to look for a couch after looking at 3 other stores. There were great selections at amazing prices! The gentleman, Mark Gentry, took very good care of us! He was professional, personable, yet, very relatable and unpretentious! We told him what we wanted and after a few we found one that was perfect for us! We're excited for our delivery within the next two weeks and not months, like their competitors! Thanks again, Mark and thank you Ashley Furniture!

Wonderful people who actually care about helping you find what you want. Just moved into a new apartment and they helped my girlfriend and I pick out the furniture that was right for us. Would definitely recommend them.

Great service! Very professional and pleasant to work with. Jessica made it very seamless and Shannon was a true delight at check out and very informative of the next steps!!

Very friendly and knowledgeable . Would shop there again.

Frank was very helpful! Nice environment with many great options for furniture. Highly recommend!

There was a mixup when ordering our wall hugger recliner, and we picked up and received the wrong one. I called the store, and they had a delivery driver on the way within 10 minutes with the right chair. We live almost an hour away, so it was much appreciated. I can't say enough about how fantastic the customer service is at this store. Excellent customer service!

Lauren was very helpful and we enjoyed doing business with her

Shelbi was AWESOME, very helpful and very knowledgeable about the item I was buying.

We bought a bed and mattress because we bough quality furniture there in the past. When buying the mattress, they informed us that in order to have the warranty on the mattress (Pure), we had to include a protector. (makes sense) So they added a $300 Bedgear Performance + protector that they have in the store to the list. After sleeping on it for a week, we noticed that the protector caused the fitted sheet to slide off the corners and was very uncomfortable to sleep on. (feels very plastic, like sleeping on a tarp covered with a sheet). After contacting them about this, they told us that the protector was a customer object and cannot be returned nor refunded. (the total price we paid was over $6000) Now we are stuck with a $300 protector that is worthless to us. If you plan on buying a bed and mattress their, just get the 2 things and look for a protector online because they are a lot cheaper ($50) and more comfortable to sleep on and it covers the warranty of the mattress. (something they neglect to mention so they can sell their overpriced Bedgear Performance + protector) Very disappointed with this store now.

I was really impressed with the exceional customer service given to my niece and I. I do not recall the sales ladies name but she went out of her way to ensure we had the best experience. Thanks so much. I will definitely be shopping here again.

Great prices, good service. Availability/delivery is prompt too!

An awesome place for Furniture anything you need Ashley 📱‘s is the one to go to. Friendly smile from ear to ear people.

Laura was awesome and helped me find the perfect sofa. Thank you so much!!

Super easy and supportive. Thank you Jessica Booth

Ashley was the only place that had the recliner my wife liked. Ashley is so easy to deal with we appreciate Ashley for their quality

Worked with us on a collection of furniture to make it more affordable.

Carol was great. Remembered me between multiple visits, was patient with my changing needs, and helped me get a good fit for my family.

Great service from Carol Wiedemann! I will definitely return next time I need home furnishings.

Very easy experience, Mike was a big help, he was friendly and professional.

DO NOT use their financing company! It's VERY deceiving! However Ashley will go with ANYONE to make a sale. How 😢

Shelbi was so easy to work with and made furnishing my new apartment a breeze!

Mark was so helpful in finding the best sofa and loveseat for our family!

Kim was super helpful and patient with us when we came in to buy new furniture for our new apartment. she gave us a lot of options and helped us get discounts as well. she also made it very simple and gave us plenty of time to figure out exactly what we wanted. it’s 5 stars from me! thank you (:

I love the store y’all have really beautiful things in there that everyone will love and I was one of those people I love yall

I bought an electric recliner from Ashley’s not even a year ago today and it won’t recline anymore. Since it had been less than a year since we got the chair, Ashley’s agreed to fix it. I called to see what could be done about this and was told they could order a part (they weren’t even sure that this was the right part to fix the recliner). The lady that I was speaking to could not give me an estimated time of arrival of the part. She said, and I quote “it could take 5 days or up to 3 weeks or just weeks in general for the part to come in.” When I asked if this is all that could be done, the manager of the store was very unhelpful and gave me no other option than to “wait on the part.” I am very disappointed with this customer care and have spent quite a large sum at Ashley’s over the years. I won’t make that mistake again. Do better.

I was connected with ayres. He was absolutely spectacular! Very easy to deal with and super professional.

We recently purchased furniture from the store and appreciated the easy delivery and set up. The store is very well set up to find exactly what you’re looking for. Our sales associate was Jessica, who was very welcoming and gave us great advice on what exactly to buy!

Ashley did a great job waiting on me. She was so helpful and kind. I will certainly return to your store when I need anything.Thank you Ashley.

Another great shopping experience at Ashley Furniture in Evansville! Frank was able to help me with my interest in a power lift chair in less than 15 minutes! He has helped us in the past. Very Very helpful!

Lauren was great! She offered just the right amount of space for browsing and support for questions we had.

Absolutely awesome experience! Lauren was the best at helping us furnish our new home!

The sales associate Woody has always been so helpful to my family and I with every purchase. Over the years, I have continued to do business with Ashley furniture because of both Woody and the manager Meggie.

We had a great experience at Ashley this past week and even though we didn't end up purchasing from them I wanted to share how amazing the customer service was from Jessica B. She helped us work through some decisions and was so prepared with every question we had and did hassle us or hound us. She provided us with the answers we were looking for and was awesome to work with. Thanks for your amazing service Jessica.

Our sales person, Lauren, was very personable, informative, and got us the best deal possible. It was truly an awesome experience. I would highly recommend Ashley Furniture.

My Sales Consultant, Jessica, was very knowledgeable and friendly and went out of her way to get me the best deal on my bedroom suite and mattress.

Everyone was very nice and respectful. They didn’t follow us around throughout the store.

Always enjoy coming to Ashley Store The sales clerk was great in hoping me

The associate who assisted me with my purchase was so professional and very knowledgeable. Mark was very patient with me and understanding.

Lauren was a terrific salesperson. She showed me all the choices and was patient with me. I felt like I got a really good deal.

I love the idea of your salesman not being pushy he told him what we need it and he took us right over to well we need to look and then he went beyond that to show me some other furniture that I'm interested in getting in the future so I thank you for having a great salesman

I rather enjoy giving great reviews! Me and my husband visited multiple furniture stores in the tristate area looking for a california king bedroom suit. Very hard to find! We were tired of looking but we decided to visit Ashley store in Evansville 2hrs away from our home in Kentucky. We were greeted by Nicole Becker at the entrance. First and foremost, I am asking Ashley furniture store to give Nicole a bonus and a raise! She is extremely knowledgeable about the furniture sold at Ashley. I was shocked at this little ladies knowledge of all things Ashley! She took the time to listen and hear us. What I mean by this is that she didn't try to sell us something we didn't want. Although we went looking for bedroom furniture, we bought both a bedroom and leather living room suit. We were shown several sets by Nicole and we found exactly what we wanted. We went through the financing options, 12mos no interest! That works for us and our humble income. We received a call to schedule our delivery for Thursday 23 May 24. Thursday morning we received a call informing us that our furniture was on the way with an eta of 1.5 hours. The drivers arrived 5 minutes early which was awesome! They were professional, considerate and very helpful. They set everything up, exactly where we wanted. Its beautiful! Well folks, the store is full of furniture, beautiful furniture! The experience was a great one! I highly recommend this business!!! Honest reviewer 1. Plenty of parking 2. Clean store and clean bathrooms. 3. Handicap parking and access to bldg. 4. Very reasonable financing options. 5. Outstanding delivery and setup service. 6. Popcorn and cold water which we enjoyed while waiting for a very short time for paperwork and whatnot. 7. Protection plans for furniture which is worth it folks!

Excellent! Woody is a fantastic salesman!

Frank was very helpful today. He was very informative and helped me find exactly what I was looking for. He was able help me along with a few others. He took me around to several different options without complaint. Great service!

Very friendly and helpful service

Lauren from the Evansville, IN store guided me through my first ever purchase of new furniture for my house. I'm a first-time homebuyer so I was skeptical and fearful about the process of shopping, choosing and finally getting delivery of the furniture. I have to say that every step along the way, the customer service and delivery and even the assembly of the furniture with the free pillows was top notch. I bought a pull out convertible sofa and a loveseat, and I will soon return to buy the matching recliner chair. I look forward to many years of relaxing from a stressful world on that furniture. And my living room looks so luxurious now. Ha!!! Thanks Lauren. See you again soon. -Dom

Kim was great!! Very informative and knowledgeable.

Great! Shelby did a great job. Very knowledgeable. Bought sofa and chair.

Our salesman was very knowledgeable and helpful. He used our suggestions and found products to match our needs.

Shelby is the best! Great staff, great product.

Haven’t received furniture, but Sarah Ashley was our salesperson. She was fantastic, very knowledgeable and understanding of my exact needs. It was easy for her to steer me towards things she thought might suit my needs.

Nicole was amazing! She helped us find exactly what we were looking for.

We had a good experience with this store in Evansville! Our sales person was great, friendly and knowledgeable!!

Mike was so helpful! He is truly an asset to your Evansville store!

Mike Wheatley was so pleasant, he was so helpful! We love the furniture we bought today, we will enjoy it for years to come. Thank you Ashley home store of Evansville, In, Danny and Pam Neighbors so appreciate your loyalty to your customers.⭐️⭐️⭐️⭐️⭐️👍

Ashley was very helpful, really got to know me as a customer before showing myself any furniture. I am extremely satisfied with the customer service, I recommend everyone to request Ashley, she really does care about the customer and the customers happiness.

Great store and service. Bought here for yrs.

Ashley the sales person was great to work with.

Exceptional service from Ayres Baltzell! Despite not making a purchase, I have to commend his professionalism, friendliness, and extensive product knowledge. He took the time to understand our needs without any pressure to buy, making the experience enjoyable and informative. If you're looking for a furniture expert who truly cares about customer satisfaction, look no further than Ayres.

Absolutely amazing place. Kim was very knowledgeable and very friendly and made the process so simple quick and fun. Highly recommend and will be buying all my future furniture purchases there

Friendly and great selection

Always a great experience. Jessica is helpful, informative, and fun to work with!

Maggie Mae was so helpful and patient with us as we shopped for a couch. She gave us excellent recommendations based on our preferences and budget. The couch we got was currently out of stock, but Maggie and the team were very clear about what to expect regarding re-stocking times, scheduling, and delivery. I’m happy to report that the couch was delivered earlier than expected and is just as comfortable as it was in the store!

Just made our second purchase with Lauren at the Evansville, IN store. If you want honest opinions, with no sales pressure, she’s your salesperson!

Great Customer service. Great Prices.

Sam was very helpful and very nice. Great and quick experience.

Extremely pleased with the customer service I received from Lauren.

Lauren was very friendly and very helpful. I will recommend every one to her

Had a great experience at Ashley Furniture. They are very professional and I will go back to them in the future. It is money well spent on great quality products!

The salesperson was very nice and respectful and worked very well in working with us on getting the best price and financing options, had a very good experience.

We loved working with Ashley at their store! She was so kind and not pushy at all! Wonderful experience and we can't wait for our new couch!!

Great customer service. Mike did a wonderful job answering all the questions we had from start to finish 👏 😀.

Very friendly and personable. Listened to my needs and delivered! Made ordering my dream piece of furniture (stupendous oversized chaise) very easy over the phone. Thank you Lauren!

Talk with Mike. He's excellent.

Quinn was great to work with, took great care of us and put up with wife and I,thanks

The girl I dealt with was very helpful

Salesman Mike was exceptional!

My sales lady was awesome!! She explained details on our new mattress choice, making it a easy decision. Thanks Jessica! I appreciate your kindness and expertise.... Ruth Cohen We are still waiting on our mattress to come in and to be delivered...

The Furniture experience was awesome and the hospitality was friendly and kind. The Sales Representative Carol was awesome patient and kind. She went out of her way with product availability and pricing. I will definitely be back to do business with her and Ashley Furniture again.

a salesman named Frank saved me from lots of stress and anxiety. I called looking for help to furnish a family members new apartment . They were moving from 600 miles away. I told Frank what we were looking for, the price range we were interested in, and within hours he had it all figured out. We paid for it. Furniture is being delivered Friday, thank you Frank From a very grateful customer.

JDE was very informative and very friendly...we knew what we wanted and helped us through the process. We definitely will be back!!

Great friendly and fast service. Very willing to explain the pricing, came up with multiple options, and answered all of my many questions. Didn’t feel pressured or rushed at all. Felt very welcome and appreciated as a customer.

Awesome!

Was immediately greeted, and I personally felt rushed by an employee, which made me feel uncomfortable. I said I just wanted to look, I was there to look for a mattress. I walked around for several minutes, looking I was having a little trouble finding what I wanted. I noticed 3 male employees sitting not far from the entrance doing nothing, and one looked at my direction a couple times and did nothing. The time I was in there no one approached me to ask me if I needed help. Most likely will not be back.

Really disappointed in the delivery team who “put together” my table and chairs. Completely ignored missing and loose screws on the chair legs making them unusable and causing one of the legs to buckle and collapse when the chair was sat in. A painful way to learn that I should have better supervised their efforts. They didn’t bolt down the table top at all making it hazardous to me and my daughter if someone leans on the table But at least they cleaned up - sort of, they left the the packing material on the drawers none of the missing parts were anywhere for me to even be able to fix their mistakes. Will not pay for delivery again from a place that does such poor work and dares to charge for assembly.

Kat was super helpful and nice to us and made the transaction very easy!

Our sales gal was the best!!!

Kim did an amazing job helping us find the perfect couch for our house.

Sam was awesome!! He walked us through the whole store until we found the perfect match for us. Can’t wait for our new couch to arrive!

Always the best place to eat in Evansville... Had buffalo chicken Mac and cheese, person with me had bacon cheese fries. Was definitely excellent huge portions filled up bellis and two to-go boxes only spent $44 including tip... Will always go back

The salesman I worked with was very nice and willing to help place my order over the phone.

Lauren morefield did an excellent job helping us find the perfect living room piece. We got exactly what we wanted for a great price thank you! We will be coming back

Jessica was fantastic. Not only did she help when we were in the store but she was a huge help over the phone and allowing us to digisign the paperwork because we couldn’t come back in. 10/10

Came in for a recliner. The salesman was great. Gave me a good sale price bought it on the spot.

The staff was very helpful and friendly! Thank you for the great customer service! This was not my first purchase with Ashley, and it will not be my last! Thank you 😊

Very positive

Remodel mess right now. They were not busy. Small furniture store. Quality has decreased.

Kim was amazing and very helpful. She was there when we had questions and really new what she was doing!

Was in today looking for a mattress. My wife and I was pretty overwhelmed with all the selections. Shelbi Samsil our sales consultant was amazing. She answered all our questions and helped us make a decision. I would highly recommend Shelbi for all your needs.

Thank you Woody for your great service. Very professional and we will definitely be back to see you for our next purchase. Job well done.

Amazing experience! Frank was amazing!!!

The sales team we worked with was wonderful. However the quality of the furniture was terrible. We spent over 10k and our dresser was shipped broken. It took months to fix and they just wood glued it then a few weeks later the frame on the couch busted. The service manager Wayne was rude and of zero help. Do not recommend.

Mike was fantastic! Very helpful.

I can’t speak enough good things about Lauren. From start to finish she was exactly the person we needed!! She made it easy to decide on our new living room furniture and there was no pressure! She was confident, knowledgeable, fun, and friendly!! It was almost too easy to spend thousands of dollars :) Thanks Lauren!!

Was helpful ,Friendly,Answered all my questions Took care us in a timely manner Great experience

Ayres Baltzell was very knowledgeable and helpful with my order, they had exactly what I was looking for

The sales person was very helpful and patient

The sales man Quinn did an awesome job. Very friendly and knowledgeable. Thanks Quinn 👍

Our sales person Jessica C. Was very helpful.

Very friendly and helpful

Friendly and very patient!

Customer service and prices were excellent. Woody was a great help.

Loved Lauren. Very personable and knowledgeable. Easy to talk with. She made our purchase easy.

Fabulous! Carol Weidelmam, great sales associate.

Jessica is the absolute best to work with!!

I had a good experience as always.

Jessica was great!!

Woody provided an educational tour of mattresses to allow us to find the best bed for us. I noticed other customers enjoying their shopping experience. The entire Ashley team were enjoyable.

Kat is amazing at her job!!!! Loved working with her and would definitely do business with her again!

We purchased a recliner that was exactly what we were looking for at the price we wanted to pay. The salesperson, Nicole, was knowledgeable, friendly and courteous. We would highly recommend her.

Aryes was our salesperson and he was great. Good experience, no pressure.

Very nice. No pressure

All of the staff has always been great! Lauren Morefield is especially exceptional!! She has great style and is so helpful!!!

My experience was awesome. I browsed online first, then called the store to see if they had an item I was interested in, and spoke with Lauren in sales. We chatted briefly and I came in later in the day, picked out our sofa, and was in & out in 30 minutes. I got a great deal and Lauren and the ladies at the front desk were so great to work with!

It was my first time shopping there and it was an enjoyable experience from the moment we walked in. Lauren was very helpful and not pushy, at all. She really listened to our needs and guided us in the right direction while being mindful of our budget.

Kat was great!

Woody was so helpful and professional. I really enjoyed my experience!

Shelby our sales associate was very helpful and knowledgeable. Selection and prices were great.

Sales person was very friendly & helpful. Could not have asked for more.

Loved all of the options! The salesman was great and very easy to work with!

My Salesman was very professional and personable. Great service.

Our sales lady was super nice. She was helpful without being pushy. Help us with good suggestions and helped me find exactly what I was looking for. I often don’t go into Ashley's as other sales people would not give me a minute to talk with my spouse so she was a breathe of fresh air. ❤️

As usual the sales people at the Ashley store continue to go above and beyond... the salesman Mark went out of his way to get an extra 200 bucks knocked off my purchase today. Thanks and I will continue to keep coming back

This was the best experience! Kat was professional, knowledgeable, and made everything so easy. The warehouse team was excellent as well. Highly recommend!

Frank the salesman was prefect as we showed him what we were looking for, and he showed us the perfect dinning table with chairs.

It was good

Maggie Mae was our salesperson. She was the sweetest person. She was really helpful and very knowledgeable. She wasn’t pushy at all and I really enjoyed her help.

We were told we had 30 days to return a recliner sofa if it didn’t meet our expectations (Ashley Furniture website also states 30 day returns) needless to say 30 day return policy is not being honored and we are stuck with what has to be the most overpriced uncomfortable sofa ever made. In addition I called to see if there is anything that can be done to make the cushions not be askew I was told service department would call me back and still haven’t heard from them… poor quality furniture along with deceptive sells practices makes for a bad experience with Ashley Furniture Evansville, Indiana..

Mark was very helpful. I'm very happy with his service

Excelente customer service they answered all my questions very good prices

Sales associate Ashley was very helpful and delightful! Definitely will recommend her and Ashley’s.

Nicole was pleasant, cordial, and very helpful!

Yesterday a sales associate only I know with initials SSA. Was really kind and went out of her way to help me.

Fun visit finding just the right piece for our needs. Great customer service.

Love Jessica she’s awesome as always!!

Gentleman that helped us was very good, helpful and polite

Aryis the salesman, was great. Honestly we had been to several stores and while not bad experiences,they just didn't have the specific chairs we were looking for. Interestingly enough neither did Ashley's but with his help we ended up getting 2 perfect recliners we both loved!

Quinn was exceptional in helping me pick out & finance my furniture.

Excellent experience with ordering. Can’t wait for delivery.

We always have a great experience with Carol. She is very professional and knowledgeable. We enjoy working with her.

We enjoyed ourselves. Ashley made us feel right at home. Enjoyed the experience. Our sales person was Ashley. She was very nice and knowledgeable. We rate this store highly.

Great experience! Ayres was helpful and knowledgeable and was so courteous. Made my visit a great experience. Will be back!

Our experience purchasing new furniture was pleasant. Mark was very helpful and listened to our needs as he showed us options. He was not high pressure and very helpful when I returned to make the purchase. Our furniture was delivered three weeks later. The delivery team was efficient and friendly.

Very knowledgeable found us the same couch in Mississippi online 1200 cheaper in and out quickly

Friendly, helpful. And help us find the couch that my wife has always wanted.

Absolutely enjoyed my time at Ashley's. Nicole was very informative on what I wanted to purchase. She was friendly and serious about pleasing her customers. The entire experience was seamless.

Woody was super easy to communicate with

Very courteous and helpful sales representative. Very knowledgeable.

Sam H. At the Evansville, Indiana location helped us out. We purchased a sectional last year from him and today we purchased a mattress and the ottoman for our sectional and was able to have the same salesman. He's very nice and helpful. He helped us find the right mattress and we are looking forward to the delivery. We will definitely be back to see Sam for our future purchases.

We had an outstanding experience excellent salesman

Shelby did a great job! She the prossess easy in selecting my furniture.

Jessica was kind, knowledgeable, and very patient with us as we were making our selections. It was a great experience. I highly recommend shopping at Ashley. 🙂

Jessica Booth was very nice and not pushy at all. It was nice working with her.

Ashley was very helpful, patient, and allowed us to just look around on our own. I appreciated her approach.

Excellent sales staff. No pressure. Great selection.

We have purchased two beds and two couches over the years, and we’ve always had a great experience. They were willing to match online prices, we’re super helpful in our selection, and even have a partial refund when the price dropped a couple weeks after our purchase. Highly recommend

I had an extra 15 minutes at lunch and popped in to start my couch search. Kat met me at the door. I told her what I was looking for and within 3 to 5 minutes she found the right couch for me. It was super easy!

I want to say thanks to Shelbi! She’s literally the best. The sweetest person. Thank you!!

We were greeted promptly and attentively and had all our questions answered fully and cheerfully.

The sales associate, Jessica, was friendly and very helpful in finding not only what we were looking for but at a price we could afford. We will recommend her and the Evansville Ashley furniture store to friend and family.

Frank was great! He answered questions and helped us pick out our sectional, outstanding customer service and a very casual and laid back atmosphere. I highly recommended Ashley for all your furniture needs and the prices are the best! Believe me I shopped around. The Harpers

Kim helped us find the perfect mattress for our boys. We purchased 2 mattresses. She also helped us find a great loveseat. Thanks Kim!

Shelby was awesome, gave me great advice without being pushy

I’m going back

Very well. Salesman guided me to what I needed

This is our second time coming in and working with Quinn. He is amazing to work with and does not pressure you to buy anything. He gives you plenty of room to look around on your own, is always there to help when you need it, and goes out of his way to make sure you get the best deal they can offer.

Lauren M. Helped us and she was awesome!! Very helpful, and very friendly. Would highly recommend Ashley Furniture store!!

1000% would go back in the future! Nichole & Meggie were fantastic in the process while making our selections!

Lauren was great-extremely helpful

Sam was so very helpful, we found exactly what my Mom needed

Friendly and helpful sales staff

Best experience buying furniture I’ve ever had!! Shelbi was hands down the best sales person I’ve worked with, highly recommend asking for her anytime shopping.

Great service!

Staff was very friendly and helpful. We definitely will return if the need arises.

Super friendly and we got great customer service.

Salesman was very helpful. I walked in, told him what I was looking for and he took me straight to it! I only wish I had been able to leave the store with it!

I highly recommend Ashley Furniture in Evansville! Ask for Jessica, she will go above and beyond to make sure you get exactly what you want!

Ayres is a top notch salesman that assists in every way possible. Not pushy, figures out your needs, and lets you decide what fits your lifestyle best! Would recommend to everyone!

Great sales people.

I walked in knowing mostly what I wanted and was guided in the right direction to make sure I got exactly what I needed.

Excellent customer service!!

Carol was a tremendous help with me purchasing a new sofa and chair. They carry a line called Darcy that I absolutely love. I'm replacing my blue Darcy sofa with a black Darcy sofa and chair. Thanks for all your service to our community and to myself. I'll be back!

Friendly, knowledgeable staff!

Lauren Morefield is the best! Finance girls will work with you if they can.

Love Ashley furniture. Shelby did an awesome job.

Mark was very helpful throughout the whole experience. Couldn’t recommend enough.

Very attentive professional service! Yet our salesman wasn’t “hovering.”giving us our space to make decisions! Checkout process was very quick and easy!

Quinn was extremely helpful and very patient with me. I went in thinking I knew what I wanted but soon realized my wants and reality were not lined up so he helped me get exactly what I needed and listened to those needs

Very nice employee's

Will not be purchasing from them again. It appears that a good commission is higher priority than customer satisfaction. I could elaborate more but won’t on here. If Ashley Corporate wishes to contact me they can.

Ayres was great and courteous.

We went in Ashley to just look and price a new mattress. Maggie Mae greeted us and took us back, she determined our pressure points by laying on a diagnostic mattress and then guided us to the mattresses which would best serve our purpose. We tried four different mattresses with benefits for our needs at different price points and then, after showing us the benefits, decided we needed an adjustable base (which we never knew we needed but we now can't wait to get). She was very knowledgeable and patient - never pushy at all, and she answered all of our questions. We had a wonderful experience and are very pleased with our service, our purchase and with Maggie Mae.

Great customer service, decent design of the furniture. I got a 3 part sectional, recliner on one end, storage console in middle and a reclining chaise on the other end. Love the design and fabric, but the quality sucks. I can feel every bar in the backrest on both sides, which really causes issues with my back, and the chaise, when it leans back feels crooked, like the angle is skewed. I've tried using pillows behind my back, but it isn't helping. Just makes my neck hurt. Now after paying a LOT of money for this, I have to go buy something else. I guess it's what I get for ordering something from a catalog and not testing it first, and buying name brand things at ridiculous prices. Never again.

Mark Gentry was friendly & nice to us as soon as we walked in the door! Could have asked for better treatment! Very pleased!!

Shelbi was a great help with providing us information and assistance with finding our new family couch!

Great place and very kind people

Mike is awesome!! Super informative and persuasive without trying too hard. Would definitely recommend working with him. A+!!!

I was pleasantly surprised with the level of customer service, the checkout process, and the furniture selection at Ashley Furniture in Evansville. Came in on a weekday evening and got a new bed and bedroom suite. Would definitely recommend!

Ashley at Ashley’s furniture and home store in Evansville, IN was AMAZING! She took great care of us and never hesitated to ask questions so that we could get the best deal possible! She went above and beyond to help our family and we highly recommend her! Super welcoming, respectful of our wishes, and eager to help! Great 5-star experience!

Jessica was very knowledgeable, super friendly, and determined to make sure I got what I wanted. Thank you, Jessica!

Sales person was very helpful and they had exactly what I wanted.

I had the pleasure of working with Kat. When I entered the store she was very friendly and directed me to what I was looking for. She was good at understanding what I was looking for , but also asking why I was looking. I had a very tight time frame of when I needed the items and she helped me narrow down what could reasonably be delivered in my timeframe. She followed up via text on the status of my items and let me know they would be coming in early. She definitely understands that building relationships with people are more important than the “what” you sell. Her mindset is what will make people return every time they need new furniture.

Pleasant, clean and good display of items for sale

Kim Will from the Evansville store was absolutely amazing. I definitely made her work over the last FOUR months trying to decide on what sectional to get, and how much I was willing to spend. She took her time explaining options and walking us through the store every single time. Each time we walked in, she greeted us with a smile and kindness. Perfect customer service and salesmanship! Its so hard to spend so much money, but she made it easier carefully explaining the care protection plan! Seriously, the woman needs all the gold stars! Thank you, Kim, for putting up with my indecisiveness, with a smile!

Very pleased with my experience--the sales person was extremely nice--extremely knowledgeable--will definitely be a return customer.

We were immediately greeted upon entering the Ashley store as a guest not a customer. We needed a mattress. We met Nicole Becker. She was amazing-very knowledgeable about their products and cared about our personal needs. We bought a mattress with Labor Day sales and rebates. Great experience! We are awaiting delivery. We will return to that store! Thank you for your kindness!

Our sales person Sam was very helpful and so knowledgeable! He answered all our questions and went above and beyond what anyone else did at other stores.

Staff was polite and professional. Had a great experience.

Kim Gàley was very knowledge and helpful. She answered all questions that we had.Iwill recommend to family and friends.

Person Who assessed me was very attentive and very helpful with chair purchase.

Jessica is wonderful to work with! I’m very happy with the quality of items that I’ve purchased at the Ashley store!

(Translated by Google) I love your entire line of furniture (Original) Me encanta toda su línea se muebles

When I came into the store I was promptly greeted but an associate by the name of Kat. She directed me to the bedroom suites which I was looking for. She then allowed me to patiently look at several different ones. She was prompt in assisting me with any questions I had. I left that day with out purchasing . She gave me her card and assured me she would be available for any questions I may have. The next day I went back and purchased the bedroom suite that I had decided on. I walked in at 5:30pm on Labor Day Monday and Kat greeted me assisted me with my purchase and I walked out a very happy customer before 6:00pm. Very pleased with the attention I received.

Nicole was awesome! She helped us find what we were looking for right away, and found us the best price! She also has impressive knowledge about stereo systems.

Quinn, was professional, not pushy and got gave us a fair deal.

I was very satisfied with the selection choices, and Maggie my cell, so she, it was very very nice and pleasant to be with at the time of purchasing furniture

Kim was so friendly, professional and personable. She asked me what I was looking for and showed me all the options available and even looked up to see when they would be in. The store was very clean and put together beautifully. I will definitely go back for customer service like that!

The lady that helped me to amazing job thank you

Tyler was easy to work with and showed me all the options!

We worked with Maggie Mae and Shelbi. Both were so knowledgeable on the products and were patient with us trying to make a decision.

Excellent support from our sales contact, Quinn. Very knowledgeable and courteous.

Ayres was very patient and kind while helping me find the perfect chair for my living room. There was no pressure, and I was able to look at my leisure.

Nicole Becker rocked it out for me, I was nervous and uncomfortable about my purchase and choices comfort all the above and she just made the whole sale great for me. From price point to what my body needed for Support.. they have great deals. Thanks Again Nicole.

Excellent with Jessica at Evansville,In

Nicole was Wonderful, knowledgeable & helpful — and willing to take all the time needed to make decisions on my purchases.

Ashley, the design consultant, was very knowledgeable & guided us to the right fit for our needs!

I went to Ashley furniture in Evansville in search of an accent piece that would fit in our new living room remodel project! An associate named Lauren greeted us and showed us a few pieces throughout the store. We weren't able to locate exactly what we needed in store. Once she had an idea of the style we were searching for, she then searched online for a couple of other models that she knew she had available just not on the floor. We found the perfect fit! It was on sale too! She got us the best deal and gave us her direct line to reach out with any concerns we might have down the road. Wonderful customer service!! Would highly recommend.

The sales experience was excellent. The delivery process was very flawed. While the delivery was made by polite young men, the first trip to deliver was made with one entire section of our couch missing, another section had scuffed leather, and our two twin mattresses that were intended to be a split king bed were not a matching pair as we ordered. Everyone was happy to help us resolve these issues: the correct mattress was to be ordered, a replacement back was ordered to replace the damaged one, and the missing piece of the couch was to be delivered. One week later we did receive the missing couch piece, but it was delivered with two small cuts on the back. My husband didn’t look for damage, and I wasn’t home to check myself, so I am hoping they will stand behind this damaged delivery and order yet another back to replace the damaged one brought to us in this delivery. We are still waiting on the correct mattress and 1st promised replacement back. Very frustrating!

Great customer service from Ashley at Evansville location.

Carol is excellent as always!!! Thanks a bunch Adam for assisting Carol! Love the TEAMWORK!

Very knowledgeable and helpful. We are happy with our experience.

We haven't got our furniture yet. Not happy

Maggie Mae did an excellent job! She patiently answered our questions and helped guide us along to find the furniture pieces that best suited our limited space. We had to make a trip home to measure...but Maggie was friendly, helpful, not pushy and made the whole process thoroughly delightful for us.

Sales person went out of her way to try save me money and was so helpful and everyone so kind. Great shopping experience!

Very good service all around, happy with my purchase. Frank salesman and Rose with the final purchase.

The sales associate was very helpful and got me exactly what I needed!

Ashley was wonderful, she was very personable, and Fantastic about catering to our needs. I WILL DEFINANTLY shop there again with Ashley as our sales person. THANK YOU SEW MUCH!!!!!

Quinn was wonderful. I didn’t feel any pressure and he took his time with me.

I love working with Frank as a salesman. He is very informative about the products and patient with looks loos like me. Took me 2 visits to decide on what I wanted. I can’t wait to enjoy my new living room set.

Excellent service! Very helpful! Excellent selection of high quality furniture!

Friendly service. Many different sales. Quality furniture.

Wonderful sales staff.. Woody was Awesome!!

Excellent service & pricing 👏👏

My daughter and I came in the store looking for various accent pieces. Mark was great, helping her with various colors and styles. We ended up leaving to get some lunch. My daughter ran errands this afternoon. While walking around the store, I noticed 2 adjustable bar stools. I just returned from the store with one of the bar stools.... Mark is very friendly and knows the store. I was a wonderful experience for my daughter and me..

My salesman was Ayers. Nice looking young man. I really appreciate his help and knowledge.

Carol was very helpful!!

Kat did a wonderful job showing me around all the couches she was very professional and I think I'm going to love my couch thank you Ashley!!

Had just what I wanted. Sale associate was extremely knowledgeable and friendly. She worked with me to get mom a bed installed before I left town. Thank God for Carol.

We went and looked at furniture a few months ago. Mike contacted us after we closed on our house and offered to work with us over the phone. We were able to make our purchase without having to leave home. It was such a painless experience and I’d say it was even easier than making a purchase online. 10/10 recommend.

Shelbi Samsil is the best ever!!

Kat was my sales association and she was fantastic. Helpful, knowledgeable, and as pleasant a person as you can meet. She went the extra mile to help me with some unusual requests and circumstances. Ask for her by name, you won’t be disappointed!

Great selections with reasonable prices. The sales associate was very helpful & went above standard to make sure I got exactly what I wanted & I left with it that same day. Awesome experience! Highly recommended.

From the time I entered the store, Kat attended to all my needs. She had a continuous smile throughout our entire interaction. Kat is sheer delight to deal with . Bravo.

The salesman was totally awesome I would never go nowhere else that guy deserves a raise a bonus and a company car

Visited and bought furniture twice. Salespeople are friendly and helpful. Would recommend to anyone looking for quality, affordable and comfortable furniture.

No pressure.

The number one place to buy furniture in Evansville Indiana!!!

Awesome service! Went out of their way to get the furniture I wanted!

I had a wonderful salesperson who was very detailed and knowledgeable. Easy and quick checkout. Overall, excellent experience.

Great as always. Only place I’ve bought from friendly staff as always

Mike was great. Very patient, knew his merchandise, took alot of time with us Price points were good.

Very polite employees. Ready to help you as soon as you walk in.

Very pleased everyone was extremely helpful