Ashley Store Kokomo, IN

Lisa took the time to find out what we were looking for a mattress and base. She pointed out the features of the different brands and helped us narrow done and finally make the correct choice for us. You won’t be disappointed if you work with Lisa at Ashley furniture

I came into the store today not knowing what I needed. Lisa took the time to learn what I liked and what I didn’t like and was able to help me design my new dining room and seating area! I truly do not think I would have been able to design this without her!

I had such a wonderful experience working with Taylor while shopping for new living room furniture. From the moment I walked in, Taylor made me feel completely comfortable, confident, and relaxed. She listened so closely to what I wanted and helped me find exactly what I was looking for — without ever making me feel rushed or pressured. Taylor showed me multiple options for what I was looking for…. Sofa cushion covers that I can wash, durability, and cozy! Something that will work with dogs. Taylor’s knowledge, patience, and genuine kindness made the entire process enjoyable. I left feeling excited about my purchase and grateful for the amazing service. If you’re looking for someone who truly cares and will go above and beyond to help you create a space you love, ask for Taylor! Highly recommend! I cannot wait for my sectional and chaise!

FANTASTIC! First time we came in we got with Lisa, she was lovely. Super duper helpful and knowledgeable!

Great experience with Lisa and Mark! Gave a great deal on a couch for us.

I am a real hard case when it comes to shopping and dealing with salespeople. I walked into Ashley Furniture, Kokomo Indiana to a young lady walking towards the front of the store with the most wonderful smile. She greeted me, "Hello, my name is Taylor." I told her my name and explained what I was looking for. Her knowledge was prompt and spot on, she was super helpful in showing me a variety of selections exactly as requested. Taylor's presentation was a breath of fresh air, and I felt her enjoyment in helping me. I asked her for her card and told her I would possibly reach out to her next the following week. I did not know how great she was until I continued my search and visited several other stores. Entering the other stores made me realized how Taylor Brown relaxed me, made me comfortable, and I did not feel pressured, in any way. I knew I was going to buy from her and no and no one else. Taylor Brown had the most pleasant and most amazing disposition I had ever experienced from a sales person. I have been in business for a very long time and I must acknowledge how pleased I am with Taylor Brown's professionalism. She is valued and a blessing. Don't take my word for it, call the store, stop in, and ask for Taylor Brown.

Back to the area and Lisa was amazing!!!!!!!

Lisa was very helpful and friendly. She was knowledgeable about the products and went above and beyond to ensure our furniture needs were met. There were no high-pressure sales, and we got just what we needed. I look forward to doing business again!

Lisa was friendly and helpful!

My whole family had such a wonderful experiences thanks to Lisa. Not only did we find what we needed, but we all enjoyed ourselves in the process. Thank you!

Worked with Lisa today! She was a GEM! Walked away with an incredible deal! Can’t wait to cozy up on our new set!

Lisa was very knowledgeable and nice. She helped us with everything we needed in a very timely manner

Bought a brand new sofa and it's ripping already. Haven't even had it 6 months. Pathetic and don't recommend

Lisa was great helped me find a very comfortable mattress and pillow set up, can’t wait to go to bed!

We bought one of the premium sectionals 6 months ago. We had it show up damaged, the replacement was damaged, the tech came to fix it and did a poor job and now the feet on the ottoman broke out of the cheap board underneath. It’s not real wood it is osb. The performance fabrics aren’t great and the feathers will always come out of the cushions. I don’t think Ashley truly has anything premium in the store. If you want premium do not go here.

Shopping here was a great experience. Taylor was super friendly, helpful, and knowledgeable about all the products and where they were located, even if they didn’t currently have it in the store. She made buying a living room set so easy and stress free!

I have ordered multiple pieces from Ashley’s Kokomo over the years but the last two purchases really let me down. We had ordered a king size bed for our oldest son only to find out at delivery that we needed a foundation. We had to purchase those. Fast forward to 4ish weeks ago we order a bed for our toddler specifically needing a bed that didn’t require a foundation got it ordered. Was told it had come in someone would call us in 1-2 days to schedule delivery. Waited 4 days for that call only to be told two weeks was the earliest we’d get it. Got it delivered & shocker the delivery driver told us we needed a foundation. Ashley’s isn’t willing to sell us one any lower than clearance price roughly $293 & it won’t be here for 2-3 weeks. That’s just fine though according to them we can just go to the local hardware store to get plywood. According to them the salesman wasn’t wrong the company was with the website. We’ve been wanting to redo our house but just can’t justify spending that much with a company that does business like this.

Fantastic service! Lisa was so helpful and made the purchase very easy!

Lisa Burthay was absolutely amazing to work with. So helpful on helping us pick out everything we needed to furnish our new built home.

Was shopping for a mattress, Lisa went above and beyond expectations to help! I highly recommend anybody in the market locally to check out Ashley Furniture store! 10/10 service!

Lisa was amazing!! She took and understood everything my Grandma needed all into consideration for whatever type of mattress she needed, and there were plenty of options. Very very diverse selections especially for someone who has several disabilities and needed certain accommodations!! Thank you again :)

This Ashely furniture store has a large selection of beautiful furniture. My wife and I went there looking to buy a new couch and ottoman, and the staff was friendly and helpful. We found what we were looking for, made the purchase and scheduled the delivery. The delivery went well, except one corner of the ottoman was damaged. The folks at Ashley replaced the damage piece for us. Overall we are very pleased with our new furniture and will definitely be returning to Ashley for our future furniture shopping.

Lisa was the best and incredibly helpful! She moved furniture around to help us envision what we wanted and helped us have the best experience!

Shopped for a dining room set and Lisa was the most helpful ever!!

Lisa helped me find a new mattress. Wonderful help and wonderful place. Always clean.

We were looking for bedroom furniture and we worked with Lisa! She was awesome! My wife and I recommend her!

Salesperson Taylor was wonderful! We picked a nice 3 piece sectional in the exact color we wanted. Delivery came on 5-21-25 and everything was going smoothly UNTIL they unloaded the wedge piece.While the delivery drivers were unwrapping the wedge piece they discovered the wood frame was really busted up bad, almost like it was dropped from a high building or a sledge hammer was used on it (real strange cause it was wrapped up real good with the packaging). They carried it into the house anyway to call the store. They were speaking to Trinity Allison who stated they could get someone out to repair it?????? We refused delivery on this piece and we insisted we wanted it replaced with a new one. The new one was delivered 6-6-25. Fast forward to the 3rd week of June when I began to notice the batting (stuffing) under the seat cushion on another piece started bunching up like it was separating inside the cushion. After going back and forth with Trinity on the phone we agreed to have a repair man come out on 7-2-25. He took the cushion apart and began repairing it. I asked him if this was “normal” his reply was while it was being built they didn’t make sure to have it tucked down. Well here we LESS than a week later it’s pulling apart again!!! I’m not very happy with my experience with Trinity at all. Couldn’t care less than return my call after I left her a voice message letting her know I was pissed and it replaced. This was a 2000.00 sectional! On their website it was marked at a little over 3000.00!!!!! I am filing a better business complaint in hopes to get this rectified first a sectional that is just barely a month old! I will never shop at Ashley furniture again. Bad taste in my mouth Obviously, from your reply, Mr. owner of Ashley furniture you didn’t read my full review it states I contacted Trinity again and left a voice message spoke to her directly. She offered no help whatsoever. I see where this is going with your store.

Lisa helped us pick out everything we need for our new home! Absolutely great to work with! 💯

Lisa was VERY helpful and was very nice

Lisa is awesome!! She is knowledgeable and so friendly. Go see her to get your new furniture!! Thank you Lisa!!

Niko was wonderful, he took his time, answered my questions about matresses and I felt absolutely no pressure and he was very friendly and very relatable, he was a breath of fresh air! Thank you Niko!

Taylor Brown was warm, approachable, and knowledgeable on the mattresses in the store. We visited 3 stores and ended up coming back to Ashely’s. Ashleys current sale out bid Mattress Firm. It wasn't just the prices that brought us back. It was Taylor’s customer service, listening ear, kindness, and respect that sold us. We are a humble looking couple and often we find sales consultants to assume we don’t have our finances in order or don’t feel we are really going to buy anything so they don’t give us much time. Taylor stayed after hours with us 2 times helping us finalize our purchase. In the past 5 years we have used Jordan at Ashleys to buy a dining table set, living room set, and bedroom set.

Lisa was very helpful in helping us pick out furniture to match our first house. She showed us many options and helped us stay in our price point but still get what we want.

Lisa was awesome and helped us get our dresser set ordered!

Lisa very extremely helpful with our needs in our selection process of our bed and mattress purchase. She is very knowledgeable of the product functionality of the new bed and mattress set . Top notch customer service and professionalism.

We don’t love going to furniture stores because of the “approach” when we walk in. Lisa greeted us and we stated we were looking around. She left us to ourselves. We pretty much knew what we were getting. Lisa was helpful with extra information about our purchase and gave suggestions when spending our Ashley cash. Highly recommend Lisa and her kind, upbeat personality!

Lisa was phenomenal! She made this entire process seamless and it was very appreciated. I am an indecisive person and she was patient and I felt no pressure. I am beyond satisfied with my new purchase.

Lisa was wonderful and took time to allow me to make a good decision for a mattress that was right for me. She was not pushy, and answered all my questions. Mark was also very helpful and kind! I got a great deal on Memorial Day Sale

Awesome experience buying a new couch and chair. Thank you Lisa for the excellent service!

Lisa was great!!

Brian was awesome! He helped us find a mattress we love and was very informative, kind, and fun!

Found exactly what we needed. Lisa was great.

Visited the Kokomo store and Lisa pleasantly greeted us. Allowed us time to look without pressure. We had several questions about mattresses and she was very knowledgeable about her products. We really appreciate Lisa’s help and guidance with our temperpedic mattress. She was very professional, so much so we walked out with new living room furniture as well. Thank you Lisa for all of your help!

Lisa was extremely helpful and allowed us to take our time in choosing our new living room and dining room set! This was our second experience with Lisa and we will be back again! Thank you for the great experience!

We came in looking for new mattress and bedding. Lisa greeted us warmly and graciously helped us find exactly what we were looking for. She even found our bedroom suite! ❤️ we really enjoyed our time with Lisa!

Came to Ashley Kokomo looking for a sofa. The associate Lisa led me to a perfect match for my apartment. I’d highly recommend coming to Ashley for all your living room needs.

Lisa was absolutely awesome! She helped us find our dream sectional couch. She also helped us with the matching ottoman and two side tables.

Lisa is AMAZING! Love her ❤️

Lisa did an amazing job super helpful and eager to help

My fiance and I were Shopping for a mattress , and Lisa was very helpful on everything. She was so kind I would definitely recommend her on helping you, for whatever you are looking for.

My wife and I had an excellent experience today at the Kokomo Indiana store. The sales associate, Taylor Brown, was extremely helpful in helping us find a new recliner. As well as assisting us with financing. Will be looking at Ashley first for all our future furniture purchases

LISA HELPED MY MOMS KITCHEN LOOK SO GOOD!

We were shopping for sectionals. We talked with Lisa she was fantastic!! Had a great experience!

Lisa is awesome! Great store to visit !

Lisa absolutely KILLED it today! What a wonderful experiance, I came into the store with my family just to shop around, she wasn’t overly persistent, or hovering, she allowed us to search alone, and showed up at the perfect time to answer questions. We don’t expect to purchase much, but ended up purchasing 80% of our home furnishings. Thanks Lisa! I appreciate you!

We had a great experience with Lisa @Ashley Furniture. She went above and beyond to help our family choose a new piece of furniture. Not only was she knowledgeable but she has a very easy going personality, which is refreshing! We will be back!

Lisa was fantastic with helping us out! She was very knowledgeable and answered all the questions with threw at her!!

We went to Ashley’s look for a Purple mattress and Lisa provided us with excellent customer service. We would definitely use Ashely’s for future furniture purchases.

Lisa helped us with buy a new mattress and pillows. We had an excellent experience. She was thorough and great to work with!

Lisa was very helpful helping my husband and I choose our new purple mattress. Thank you

Lisa was fantastic to work with! Helped get our purchase made and found the best deals for us. Will definitely be back

We are very pleased with our purchase of a new Living room set. From purchase to delivery, top notch service! Our delivery guys, Phil and Drew, were very pleasant and respectful!

Husband’s getting surgery, went in for a recliner and Lisa was a tremendous help. Great selection, and we got what he needed.

Lisa was amazing to work with! She helped us build a beautiful sectional!

Jake and I were looking for new furniture for our new build. Lisa helped us out and was exceptional. Her knowledge of the store from bedroom frames, mattresses, pillows to the sectionals and recliners, she knew every detail. Highly recommend Ashley furniture and make sure you ask for Lisa.

Lisa was amazing at helping us pick out furniture and getting us approved. Ask for Lisa when you go in...

Lisa was great! Very Knowledgeable and made sure we were happy with our purchase. Not high pressured at all and we will definitely be back.

A special thank you to Lisa for all her help, the best around!

Lisa was very helpful in helping us find a great adjustable bed. She was very personable and professional!

Lisa was a big help. Great experience!!!

Customer service at this store is great. I have no complaints about the employees. But if you are in hurry for your items or even a date you need your items delivered, do not trust their estimated delivery dates if they must order the items. We ended up cancelling our order due to it being late.

We purchased a new bed from Ashley Furniture. Lisa was a great help with our purchase, she gave us a great deal and helped us to understand all the in and outs of the bed.

Lisa is a joy to work with. She was patient, thoughtful, and made shopping easy. Thanks!!

Lisa gave us a great customer service and experience.

Great experience with Lisa! She was very informative, appreciated her patience while we made our purchase decision!

Taylor did a wonderful job with helping me out Thanks very much

Lisa was great!! Enjoyed working with her. She was patient while browsing multiple bedroom suites.

We came to look at mattresses and Lisa was extremely helpful

Lisa was amazing, we bought the boyington, Rollz Royce of furniture, she went above and beyond when we came in looking provided my son with a toy to help keep him calm so we could discuss everything. She was amazing.

My husband and I met a very great person named Lisa here at the Ashley Furniture home store. She was very knowledgeable about the prices and quality of the furniture. She was very patient and helpful, she took her time and gave us time with no pressure at all. She also helped me with picking out the right lamps, rug and end tables that would not only match furniture but also our flooring in our family room. I would recommend her to anyone looking to purchase furniture. Such a fantastic lady!

Lisa was so helpful in helping us complete our home with our new couch. We are very thankful for her help!

What a great experience. Lisa is amazing

Living Room set, Lisa was a great help in making our selection. She pointed out things that maybe we would not have necessarily thought about .

We had a great first experience at Ashley. Lisa went above and beyond. The store is massive and their selection is top shelf. We are so happy with our purchase.

Lisa was such a breath of fresh air. Gave me A+ service. I look forward to my beautiful furniture ☺️. Thank you!!!

Lisa was amazing!!!

Went in shopping for a new chair and sectional. Lisa was absolutely amazing and knew what we were looking for! She went through all of our options! Hands down best service we've gotten at a furniture store!

Shopping for new bed and found one Lisa recommended the purple pillow and it feels great can't wait to use also very informative on the product and we where able to pick out something with wife and I could agree on! Thank you Lisa!

Lisa was absolutely amazing!! She was very sweet and super helpful!!

Lisa was exceptionally professional and provided outstanding service. My fiancé and I were thoroughly impressed and would highly recommend her for future transactions.

My gf and I were looking for a couch that fit our needs and FINALLY found one with LISA! She was so helpful and understanding of what we were needing and we found the perfect sectional for us!! She is amazing! Thank you LISA!

Lisa was so helpful and great to work with!

Came to the store looking for some living room sets Lisa helped me as soon as I walked in the store and stayed with me until I walked out. Lisa was super helpful with picking out our new set

Great service, professional and courteous. Lisa was great and very helpful!

My wife and I were in the market for a new couch. We were very particular on all the details on it. We were very warmly greeted by Ms. Lisa Burthay, who was so very kind and listened to what we had in mind. She showed us many options of what we had in mind and helped us so pleasantly decide on our new couch and loveseat and we of course even decided we had to get a rug to accent it. Thank you Ms. Lisa at Ashley for your tremendous assistance as well as making our visit graceful, delightful, and informative!

While working with Lisa B. she made sure what was discussed the previous time I was in the store to make sure we were on the same page as to what I was looking for! She listened to what I wanted and at the same time gave her thoughts on the inventory available that she knew so much about making sure that I was exploring all the options I had available to me! She made me feel like I was the only person in the store and that all my wants, requests and desires were exhausted before I left the store!! When I left the store I felt like I was heard, I felt validated in what I was looking for and Lisa B. was a very attentive sales representative of Ashley who made me feel so comfortable in my purchases that I will be back for future purchases!!!

Very nice

Lisa is amazing and awesome. We shopped many places and she exceeded our expectations. Visit her today!

Lisa was fantastic to work with!

Lisa at Ashly in Kokomo was amazing my wife and I were very satisfied with her help highly recommend

The staff at the furniture store is incredibly helpful and knowledgeable. I appreciate their welcoming approach and the freedom to browse without feeling pressured. The store layout and lighting create a comfortable atmosphere. Delivery was straightforward, and the delivery team was friendly. I highly recommend this store for all your furniture and decor needs.

Lisa Burthay, that you for your help today!!! Can’t wait for the living to come in.

Lisa did amazing on getting use hooked up on a new living suit and a brand new rug.

Lisa was amazing

Lisa was amazing helping us find a beautiful couch and tv stand!!

Lisa was a great help! She answered all of our questions.

Best sleep I have ever had with the purchase of the purple Mattress and pillows . Special thanks to Lisa for the time she took on the sale side and the delivery guys on the delivery very professional and informative on the mattress and how it would perform after delivery. The mattress only gets better every day . I could not be happier with this purchase. Thank again to Lisa and the team. Best in town in my book.

We went in today to purchase a new living room set and mattress. We had our two young daughters with us and Lisa B made out experience extremely easy and fun. She helped keep our girls busy so we could look w out feeling rushed. She was not pushy at all and was very understanding. We appreciated her help more than she knows! Highly recommend shopping at Ashley and having Lisa's help!! 😊

Lisa was super helpful when we were in the store. She made sure to take time to answer every single question we had. Couldn't have asked for a better person to help us with our purchase.

Thank you Lisa for helping us find the perfect couch and dining table today for our new house!

Lisa Burthay is very nice and professional helped me as soon as I walked in the door thank you so much!

Lisa was very helpful and was great to work with

I had shopped here over a year ago and worked with Lisa. At the time, she had helped my husband and I get an idea of what would work for us when we were ready to move. A year later, and she remembered us and picked right back up where we had left off. We ordered our furniture for our new home and could not have loved the experience more. Definitely was less of a headache than we were worried it would be. Would definitely recommend stopping here if you’re looking for great customer service!

Lisa Burthay was so helpful! We were able to choose a mattress and bed frame and she saved us so much! So appreciated!

Lisa is very kind and helpful! 😁 she made finding a new couch very simple.

Lisa was lovely. Very helpful and kind. We are leaving very happy.

Lisa provided her expertise and excellent service with furnishing our new house!

Lisa Burthay always does a fantastic job taking care of our furniture needs. Wonderful service as always!!!

Went in to find a love seat and met Ben Wilson. He respected my budget and within 15 minutes found one in stock, in a good color and style. He even made sure it was pulled and ready to pickup when I got there! Great guy, highly recommend! Thanks Ben. Update… Ben did it again! He found me the recliner that matches and it’s soooo comfortable. Once again, ready for me when I got there. Very pleased. 5 more stars for Ben.

Quick, easy ordering! Lisa matched online pricing!

Came in today looking for a mattress. Lisa helped us find the perfect one for us. She was not pushy and very understanding on what we were looking for. Would definitely come back for her services. Highly recommend!

Lisa was super helpful with me in purchasing a mattress! I appreciated all the information that was shared with me during the process.

Great help from Lisa finding a new Purple mattress at Ashley. Thank you! Looking forward to a great night's sleep.

Excellent service! Price matched other stores, gave us multiple options to choose from!! Would highly recommend.

Thank you Lisa for helping us pick out our new furniture. Great people to work with.

Finally found an affordable couch for my new place!! Lisa provided me a great deal and I’m so happy to be leaving with a beautiful piece to my new home!!

Lisa is amazing! She has always treated our family great! We are new home owners in Kokomo and couldn't be more thankful!

Ashley's was a great experience, Lisa Burthay was super nice and helpful, found exactly what I was looking for !!

Lisa was great! Looking forward to my new bed.

The employees were very friendly. They had some nice stuff. Be prepared to pay a good I'm price for what you get. Not a very big selection on furniture.

Lisa was great! Found in stock great deal on what we were looking for and ordered something else!

I heard about the memorial day sale and rushed to Ashley. While there, I met Lisa! She is the absolute best. She was extremely patient with my children and worked through my indecisiveness with me. I was really torn between two bedroom suites. We pulled a picture of the flooring and talked through wall colors. She had great ideas! I'll be back. Thanks again Lisa!

We had a wonderful experience with Lisa B! She was extremely helpful and worked with us on our new bed and furniture.

Lisa was so wonderful and helped us find everything we needed and talked us through the process. Definitely will be back for more furniture needs.

Lisa, did a great job helping us ands answering all our questions

Lisa was knowledgeable,answered all questions and listened to all my needs !AND VERY PATIENT WOULD ONLY WORK WITH LISA AGAIN HIGHLY RECOMMEND HER FOR ALL YOUR FURNITURE NEEDS!!

Lisa and Syndney were great

Lisa was great she made my experience such a breeze & was very informative about my purchase!

Great experience with Lisa! Will always ask for her when I go in the store!

My husband and I went to Ashley Furniture and enjoyed our time picking out furniture due mainly to the GREAT customer we received from Lisa!! She is AMAZING 🤩 will definitely return and will always ask for Lisa.

We had a wonderful experience at Ashley Furniture today! Lisa was extremely helpful, knowledgeable and friendly. We will definitely be back! Thank you for helping us find a new bed, mattress and pillows.

Thanks to Lisa @ Ashleys for the wonderful help and prompt service with our new Loveseat!

Lisa was a huge help getting our new furniture

Had a wonderful experience with Lisa! She helped us with purchasing both our couch and recliner and couldn't be happier!

I would give them more than 5 stars, but 5 is the max! Cathy went above and beyond for us. I wish everyone that we interacted with in life was as sweet and caring as her. It’s awesome when you can walk in somewhere for the first time and be welcomed like your family and you have never met them. Cathy was able to find what we have been searching for and we have been searching for weeks. She is a blessing and a wonderful asset to the store. I was truly impressed with Ashley’s show rooms! So many different types of sectionals and couches, recliners. You name it! I would 100% recommend going and checking them out.

Lisa gave us a great deal on a table! Thanks again!

Everything went really good! Lisa was very good help.

We were looking for new living room furniture and Lisa was great to work with and made the buying experience amazing.

Great experience, thank you Lisa 😀!!!

Lisa was very helpful.

My Grandma & I went shopping for her a new chair & couch today at Ashley and Lisa took wonderful care of us! She was so nice & accommodating & listened to my grandmas wants & needs and wasn’t pushy at all. Would definitely work with Lisa again when shopping at Ashley!

Lisa did an amazing job!

Went to Ashley furniture for a new mattress and Lisa was a big help and she helped find the best mattress for our needs. We will return for future needs.

We had a great experience shopping for a new kitchen table & chairs; Lisa was Awesome! We will definitely be back. Thank you!

Wonderful experience purchasing a new mattress. Lisa was excellent providing great customer service.

Lisa was very very helpful. Very good service

I came in looking for a chaise and sofa and Lisa Birthday was AMAZING!! She took her time and was patient with me in finding exactly what I needed within my budget.

My wife and I just purchased the boyrington from Ashley and The sales person whose name is Lisa helped us out and she did a phenomenal job she was excellent and we are so happy to purchase this Boyington I can't wait to sit down and enjoy our purchase.

LISA , GREAT SERVICE VERY HELPFUL ON EVERY ASPECT

Lisa was very helpful today while we were in the store looking for a mattress for our son.

Lisa was very helpful and it was a pleasant experience.

I’ll did shop a package of a bed and the experience Lisa was good and accommodating the shop was easy and well explained good purchase experience😊

Lisa was great!! Very helpful and knowledgeable. Good selection.

Lisa is such a treat to work with! Wish we would’ve seen her the first time we went in!!!

Lisa was amazing with helping us! She was very thorough and made our experience great!

Lisa and Brian were both great helping us purchase and order our living room set! Big thanks to both of them for making the process quick and easy.

I was shopping with Lisa today at Ashley Furniture and she was great!! Very personal and nice.

Went shopping for bedding and Lisa made it so easy and inviting! Definitely going back!!

This was our first BIG furniture purchase and Lisa made everything so smooth and easy going. I would highly recommend them for any newcomers as well

Lisa did a great job helping us find the perfect living room furniture. She answered all our questions and took extra care suiting the process.

Lisa was amazing! Got us locked in for the sale price and helped us get a gorgeous couch into layaway for our new apartment! Excellent service!

Lisa helped on dining room table today

I strongly recommend asking for Lisa once you walk through the doors. She goes above and beyond, making sure that you have a pleasant shopping experience!!

Lisa was very friendly and very helpful

Lisa helped us find a great mattress to fit out budget, thank you.

Lisa helped me every step of the way, and made spending a lot of money a very enjoyable experience!

Lisa was super friendly, not intrusive. She was very patient with our indecisiveness and answered every questing we had. Very knowledgeable. It was a very pleasant experience.

Nice people and great store. We didn't find what we were looking for, but we could've spent a small fortune while we were browsing. We came away empty handed though, this time.

Went shopping for bedroom suite, Lisa helped me and was amazing! I will definitely shop here again!!

Lisa was fabulous from the moment I walked in the door. She made me feel welcome and not at all overwhelmed to be making a big purchase. I cannot wait for my new living room to arrive and then work on the next room!

Worked with Lisa. She was knowledgeable and easy to work with. Was a quick and painless process

Lisa was really nice! She helped make my experience smooth and easy!

Lisa did an awesome job on helping us find a sofa & a couple recliners.

Lisa was awesome! She was great!

Lisa was great and helped us get a good deal on a carpet to match our beautiful sectional.

Lisa was very helpful and got us the best deal out there. Thank you so much

Great experience at the Kokomo store! Lisa was wonderful with helping us pick out our new Mattress, and Livingroom furniture! We will definitely will be back to this location!

We just moved to Kokomo, after a 15 year absence. Lisa assisted us with grace and professionalism, she knew exactly what we were looking for and we walked out, satisfied and happy with our purchases.

Lisa was incredibly helpful with our purchase of a new “purple” mattress & pillow. We will definitely be return customers!!

Lisa was very helpful and kind made buying a chair easy

Shopping for a mattress. Made the purchase with Ms. Lisa so helpful!!!

Lisa was awesome and helped us find all of our needs in a very timely manner! We will definitely be coming back.

Lisa helped us pick out the furniture of my wife’s dreams, can’t thank you enough!

This was the second time I have bought from Ashley, and specifically from Lisa Burthay. This time, I was seeking Mid-Century Modern pieces for my living room and bedroom. She took the time to find out exactly what I needed. In one case, the sofa I wanted had just been discontinued, so she found one that was very close in style, and was actually superior to my original choice. Her knowledge also helped match end tables and a coffee table from different collections in a way that looked great and had the functionality I wanted. Overall, Lisa Burthay is a delight to deal with, and I highly recommend seeking her out if buying from Ashley in Kokomo.

Our shopping experience was great, Lisa allowed us to shop around then was quick to assist once we were ready!

Lisa and Brian were great! Brian was patient when I arrived and had no idea what I wanted . He showed me several options for family room furniture and took his time with my order. When I came back to the store, Lisa drew up the contract and was very kind. Overall, it was a very pleasant experience.

Lisa went above and beyond in helping my family find the perfect furniture.

Lisa was great with us!

Lisa was amazing and helped us find the best sectional for our living room❤️ I’m so excited to finally complete our space!

Lisa was fantastic. She was kind and took the time to listen to our vision which ended with us finding the perfect couch for our home. Highly recommend her and Ashley Furniture!!!

Great help from Lisa! Can’t wait to get our new furniture!

Lisa did a wonderful job, she knew exactly what we wanted and the exact price of it! 10/10 would come back with the help of lisa!

Lisa was a great Sales Rep and accommodated our very picky needs. She did a wonderful derful job. We would recommend Ashley's to our friends and family.

Lisa was so helpful and patient while we made decisions on our furniture! We really appreciated the assistance!

The service was great and easy with the hunt for purple beds throughout the store. The kids with me had a great experience as well. Thanks Lisa!

Lisa and Mark were amazing to work with! We were searching for a mattress and found exactly what we wanted! Perfect experience and very clean!

Lisa was very helpful once we found the sectional and accessories we wanted. She took the time to listen to our needs and worked with my wife to get what she wanted.

We were shopping for a chair for mom and Lisa took great care of us. She was very patient with mom. I appreciate her help!

Great customer service,Lisa

Great experience with Lisa very knowledgeable and friendly no sales pressure when we purchased our tempur-pedic king size bed

Lisa was absolutely great, always so very helpful and knowledgeable.

Lisa was great very friendly.

Came to talk to Lisa about a Living Room Suite always GREAT to help She Knows her STUFF

Absolutely loved my experience today. Lisa was so helpful in finding me exactly what we wanted.

Lisa at the Kokomo Ashley Store was great to work with! She was prompt to respond and help me pick out a mattress that we needed same day! Thank You, so much! We will definitely go back to purchase our table set!

Lisa was very helpful and nice.

We were looking for a bedroom set and Lisa was most helpful with our purchase.

Lisa was very helpful and a joy to work with.

We found exactly what we needed and Lisa was a great help!

Lisa was extremely helpful in helping me find the perfect mattress!

Sales person Lisa was extremely helpful with all the purchases we made today! She was very nice and sweet with all are questions thank you so much !!

Loved our experience, also we ended up so happy with the end result. Everyone was super friendly and helpful! Next room we do will definitely come from here

The best we love is Missy at the warehouse and Mr. Brian in the store is awesome

This was the BEST shopping experience I’ve ever had! Lisa was phenomenal and I left with everything I needed to furnish my new home! ALL Under budget! They took apart everything I needed to help me make it fit it my truck, even found cardboard to help cushion it for the drive home! I couldn’t be more happy with the customer service and treatment I received today. We’re going back to furnish my mothers new house aswell!

Lisa was awesome at helping us find what we need, got us a great price and saved us on our whole living room. With great personality. If I need anymore furniture I will definitely come back!

Lisa was great to work with. Super helpful & friendly! Will definitely be going back for my furniture needs

From the moment we walked in we received exceptional service. Thank you Lisa for all of your help. We are beyond excited for our new furniture.

My parents and I came in today to get a mattress but Lisa found us a great deal and we got a great mattress, bed frame, and nightstand.

It's one of my favorite furniture stores. They always will have something that you need or want for your home. The salespeople are always friendly and eager to help. The salespeople I have dealt with do not hover but are there to answer questions. The decorations and furnishings are if quality. The prices can be on the higher side for real wood furniture. It is an upscale furnishings store that is mostly affordable for the medium income family. Great showing Ashley!

Brian did an excellent job in getting us a new bed and mattress. He was so patient and informative when we were making a decision.

Lisa helps us find a new bed today. She was very helpful.

Lisa is the best!!!

Lisa was a great help!

Lisa did a wonderful job. With helping us pick out a new bedroom set for our teenage daughter. She worked very hard to get us the beat deals possible. We will definitely be back to do more business with them.

Very nice furniture, just didn't have what I was looking for.

Lisa provided a smooth and easy transaction. The furniture arrived quickly after ordering and looks great.

Lisa did an amazing job answering all our questions. She was so informative and knew everything about her products! She worked with us with everything we needed.

Lisa was awesome! Went in looking for a new bed, and she helped us find the best one! I'm so glad she showed me her particular favorite as it was the one we ended up choosing. Thank you, Lisa, for making us feel comfortable and answering all our questions. We will be back when we decide it's time for a new living room set in the future.

Thank you Lisa for great service!

Lisa was amazing! We found what we loved and she was able to get us all that we wanted so fast! Highly recommend!

We were in your store today and spent some time with sales person Lisa. My wife and I very much appreciated Lisa’s professionalism, knowledge of the products and your services. After some time we purchased 5 items feeling fully informed and with out feeling pressured. Ashley was the first place we shopped and felt we didn’t need to look further. Lisa is an asset to your organization Thanks much Lisa, Shawn & Michelle

Went to Ashley furniture looking for a new living room set. Was met by a Gentleman by the name of Brian and he was excellent to work with.He went above and beyond by price matching and giving us the best deal possible. I highly recommend this store and Brian to anyone.

Lisa was fantastic with our bedroom purchase today ! Love Ashley in kokomo !!!!!!!!

Today just bought a sofa with Lisa . We had a great experience. Thanking you for helping us finding a sofa!

10/10 recommend! Marcus and Tate are absolutely fantastic easy to work with and definitely went the extra mile getting my couch in my house! I cannot say it enough how much I appreciate them and if we ever need more furniture I'll be requesting them! Thank you again guys!!!!

Lisa is absolutely AMAZING!!!! Love our local store and the options they provide. I also love the patience they give you while making your decision. There’s no pressure at all! We’ll forever be an “Ashley” family. 😊

Lisa our salesperson was great. The experience was great too. Got a good deal on the sofa we bought!

Like I said. Since covid everything too high but got a few nice items.

Honest, great selection and friendly knowledgeable service A++

Lisa was very helpful and joyful and explained everything very well she was the best Salesclerk ever. Thanks Lisa!

My wife and I recently bought a house, and coming from a 1 bedroom apartment, we had a lot of furniture to buy. Ashley had the best deals in town, and the friendliest service. Lisa went above and beyond and even helped us with interior design ideas. Couldn’t have asked for better service!

Lisa was wonderful. Very knowledgeable of furniture and weighed the pros/cons with me. Very friendly and not pushy at all towards purchasing anything.

Lisa was fabulous! Knows her stuff, no fooling around! Highly recommend! Thanks, Lisa!

Lisa was of great help to find our new furniture!

My experience was amazing from the time I entered to the time I exited. Cathy Amaya was such a good help and she made me and my families experience so much better. Cathy was very sweet and helpful throughout my experience. Thank you so much Cathy!

Cathy A was great to work with. She took her time and answered all our questions and helped us find exactly what we were looking for.

Cathy Amaya did a great job helping me find what I needed at Ashley Furniture.

Cathy was the first person to greet me at the door and waited patiently to help answer my questions. I was undecided on how to group my furniture but Cathy has a skillful eye for design. With her help and expertise and 30 minutes after the store had closed, it all came together perfectly!

Cathy did a great job of helping me out. I told her what I was looking for and she led me to what I needed. Highly recommend working with her. Thank you, Cathy for making this easy for me.

Cathy Amaya was my sales lady & had a charming personality mixed with great patience and zero pushy--Ness. A great help with friendly and worthwhile things to be aware of in regards to awesome pricing that if wasn't conveyed i probably wouldn't of bought anything---instead walked away with a number of items along with a smile on my face from her infectious personality. One classy lady!!

Cathy was awesome to work with!

Cathy was a pleasure to work with. She was patient and knowledgeable Fantastic!!

Our salesperson Cathy Amaya was very helpful in our purchase of two recliners. Highly recommend Cathy and the Kokomo Ashley Store!!

Very good selection and very helpful, we had our 4 kids with us while we were shopping and all the workers treated them GREAT

We came in just to browse for kitchen tables and a wonderful person by the name of Lisa showed us everything within our price category, after we debated she gave us all of the pros and cons to everything we were considering, the whole process took about 25 minutes and we were sold on our new six seater counter height kitchen table! She gave us the manager special on our choice and that took quite a bit off our price! We are thrilled and will be coming back. Such an easy process and we couldn’t be happier with the choice we made.

Lisa is the best sales associate I have had the pleasure of working with. She worked with me on design and functionality of my room. She worked with all of my color choices, making suggestions. 5 star all the way!!! Highly recommend.

Lisa was very helpful and fixed me up with exactly what I needed.

I purchased a total bedroom suit from Ashley‘s. Lisa Burthay was my sales person and did a wonderful job of helping me get that delivered and set up. A little later I purchased a small table and two chairs from Lisa and the delivery gentleman helped put it where I needed it and put everything so it was ready to use. Great service from the gentleman that delivered the table and chairs and also the bedroom suit. Made sure everything was the way I wanted it before they left. I really appreciate our store here in Kokomo,Indiana. thank you, Lisa Burthay for all your help!

Lisa Burthay was the best! Single dad working on my next move and had to buy a lot of furniture for me and my daughters. I unfortunately don't have the best design taste, but Lisa was there to help me find the right fits, designs, and related options. She also price-matched from other stores, helped me set up delivery, and gave me her card in case I need any further help. Highly recommend!

Lisa was great. Very helpful and informative and the young men who delivered were very helpful and placed my furniture and helped us store the old furniture. This is the second time we have bought from Ashley in three years. Overall pleased

Lisa Burthay was my sales agent for all items I purhased. She is very business like and knows her product. I absolutely love my mattress. Great nights sleep every night. No complaints and I will purchase there again.

We were moving down to Kokomo and we found Lisa who was a great help with finding our best options!.

Love Ashley furniture. Lisa is the best and helped me pick out furniture for every room in my house. Couldn’t be happier with the quality and the service.

Lisa was very helpful to our family. She was patient and informative while helping us pick our furniture. Also helped entertain our kids while we took our time! Love the set we picked.

We found the perfect sectional at Asheley Kokomo. Lisa was very helpful in finding us the right color, plan, and protection. Lisa was very knowledgeable and answered all of our questions. Always love going to Ashley Kokomo!

Was looking for a queen mattress. Lisa was very helpful and informative. Lovely experience in a beautiful store.

Mom and I went shopping for a mattress and thanks to Lisa we found a great one with adjustable base.

Cathy Amaya

Cathy was a great help, super nice person, it’s our to go sales person.

Why 5 stars? I found what I wanted online, so I didn't have to spend a lot of time shopping. Ordering took very little time for an even lower price than advertised. Took about 3 weeks for order to arrive, which I consider reasonable for getting what I wanted. Delivery time took place as notified. Delivery staff were great!!

Very good customer service with Kathy amaya

Ashley was very helpful and nice at helping me with my purchase of my new table

Ask for Cathy!!! She is very knowledgeable and offered us great design help ideas.

Cathy does a fantastic job for us every time. She cares and goes above and beyond for her customers.

Cathy took great care of us and gave us space to figure out what we wanted all while still being fully available for any questions we had. Would gladly shop her again for any of our needs.

Cathy has been great each time we visit the store she is there with a wonderful personality Thank You for helping me with my new dining set

CATHY WAS VERY HELPFUL WITH OUR PURCHASE, HIGHLY RECOMMEND HER ,THANK YOU

We was working with Lisa she was amazing. Go see here in the komomo store you will not be disappointed at all.

Lisa and Mike were awesome and we are walking away with the sectional that we have been looking for! Thanks again for making it easy.

Lisa was a great help getting mom her new mattress

Lisa was very helpful with assisting me in finding a new living room set.

Lisa was excellent to work with! She guided us to exactly what we needed in a short amount of time. For a great price we bought a great bed and are super happy!

Lisa made mattress shopping a breeze! She was a huge help and worked quick and efficiently. Highly recommend Lisa and the purple mattress!

My husband and I went to Kokomo, Indiana today and looked in Ashley Store for a Purple Mattress. Lisa helped us and I must say we we Very impressed.

Natalie from Ashley was so helpful with our mattress purchase. Answered all my questions and was not a pushy sales person. Thanks for making it a pleasure to shop.

we LOVE our new couch ! it came pretty fast and we got weekly updates. natalie was super helpful and got us in and out. delivery was also fast and clean 😊

Lisa help find the perfect mattress she was very friendly. I had a great experience with her.

Bought an amazing sofa from Lisa, thank you so much

Lisa helped us find exactly what we wanted within our budget

Was shopping for furniture for my basement theater room and Lisa listened to my desires and helped me find exactly what I was looking for. Excellent friendly service....

Easy to find what we needed! Lisa helped us out a bunch!

Lisa helped us find a couch that was exactly what we wanted and was very helpful through the whole process! I'm very excited about the warranty they offer that covers everything you can think of for 5 years. As a mom and pet owner this is exactly what I needed! Highly recommend

Lisa was a great help she got me set up for delivery

Lisa helped me out with a new mattress, bed frame, end table, and love seat! Price matched online as well! She’s amazing!

Cathy was a great associate.

Lisa was so nice and helped us find the perfect couch!

Great experience! Lisa helped with every little detail even sourcing chairs that were discontinued. Above and beyond! Friendly, helpful, and beautiful store - def recommend!

Cathy Amaya helped me with the purchase of my living room and office furniture. She was very conscientious, listened to my desires, and shared her expertise with me. She was very patient, which helped me explore different ideas. I highly recommend Cathy to help with your furniture purchases.

Cathy was wonderful in helping us find a new dresser and went out of her way to make sure we went home happy!

Cathy was an absolutely awesome salesperson. She listened and actually heard me when I was trying to describe what all I was looking for! She has a true gift of working with customers in such a manner that made me feel like she was someone who actually knew me! She made a very long afternoon of shopping into a very pleasant experience! Because of her, I purchased a chase sectional, a bedroom suit and mattress and box springs! I highly recommend Cathy!

Cathy from the Kokomo store was very professional and educational as we purchased our outdoor furniture.

Cathy was awesome and a great help!

Cathy was great to work with. She kept my preferences in mind, showed me many options, and communicated well about shipping/delivery.

The staff here is super friendly! Natalie did a wonderful job helping me find my way around and was so helpful! She answered all my questions and was so pleasant to work with. :)

When you go to Ashley Furnature in Kokomo you must see Natalie! I went in looking for a glider and she bent over backwards to find the exact one I wanted. And when we relized they didn't have the color I was hoping for, she kept looking even after I left the store, and personally followed up to let me know she found it!!! Her customer service is incredible! She listens to what you are asking for, and goes above and beyond to find it while looking for ways to get you the best price for your piece.

I was greeted as soon as I walked in the door and received excellent customer service! Cathy did a fantastic job at helping me find the right ottoman I needed for my apartment!

Lisa helped me find exactly what I wanted … a desk & chest of drawers. She was wonderful , professional & knowledgeable. Thank you Lisa

Went in looking for a mattress, Lisa was very helpful and helped us find a mattress and a good deal on our dresser as well. She never once pressured us into feeling like we had to buy something.

Cathy goes above and beyond to truly help her customers, and her kindness and dedication is unmatched!

Cathy was very nice and very helpful. Her patience was above and beyond as I had no idea as to I what I wanted. I bought a dresser and when it was delivered I found out it was to big and wouldn't fit it my room. She resolved the problem and made arrangements to pick up dresser the next day and had a chest delivered in it's place, will send my friends to her

Miss Cathy was my very patient and very helpful assistant throughout my Ashley furniture experience. She was never pushy, lazy, or careless with me. And was always willing to help with anything I thought I needed Or with what she could assist with when I wasn’t sure of what I needed or wanted.. I spent a great deal of time looking, deciding, and measuring, In the store and Cathy remained helpful and humble throughout my experience. I’m thankful for her commitment to excellent customer service. B.T.

Great sales support fro Cathy Amaya to find the right end tables. Thanks.

Stopped in to look at dining room tables and we had the nicest sales person named Michelle Tousignant, she was very helpful, answered all of our questions and was very knowledgeable about all the tables we looked at . Will definitely be returning to Ashley's in the future.

Michelle was very knowledgeable about everything in the store. She showed us lots of good things. Lots of good deals.

Michelle helped me I told her what I was looking for and took me to what the store had available.. all questions I had she answered.She also suggested if I didn’t find something in store look online and the store would be able to order for me if available. I also liked she let me look until I was ready for her help.

Michelle went above and beyond to make sure our purchase went smoothly. I had questions and she answered everyone. I would recommend her to everyone.

I spoke with Michelle she was so knowledgeable about what I was looking for. I now know what I want and I will be back soon to buy !!! Thank you for all your help Michelle !!!

Michelle made my experience at Ashley Homestore very pleasant! She wasn’t pushy at all like at other furniture places, if you ever visit definitely ask for Michelle!

I looked around when visiting and saw a lot of beautiful items. Michelle was super helpful. Very nice store

Very good experience very help lady's thanks again

Michelle T. did a great job showing me around the store! She knew the products well! Would recommend finding her to help you navigate through the store

I enjoyed my experience while being in this store! I was helped by Michelle and she was wonderful! She was extremely patient with me due to the fact I didn't really know what I was looking for. I explained that I'll be moving into a new home soon and wanted to see my options. She showed me all my options, answered all my questions and overall was very helpful! I will definitely be coming back to make a purchase once I think about my decision. Great store and experience!

My wife and I stoped in for new couches and recliners. Michelle helped us find the right fit for our family. She new the products they carry and she even went the extra mile and priced checked them to get us the lowest price offered. We have been using Ashley and we will continue to do so.

Lisa did an amazing job helping us find our end tables!

Lisa did a great job assisting us with finding end tables and lamps! She’s definitely an asset to your company!

Lisa was great! I found exactly what I needed!

Lisa helped us choose which mattress we wanted and explained the differences and made sure we were getting the lowest price. She made our experience quick and easy! Thanks, Lisa!

Thanks Kyle St.Clair for your help and assistance on our new bedroom furniture at an excellent price. We'll see you next time we need anything else.

Thanks for all the expertise on the recliner Kyle St.Clair!

Lisa was great helping us find a piece of furniture for my mother in law.

Kyle made our buying experience a very pleasurable one. He was knowledgeable and easy to work with. I'm incredibly pleased with my purchase and would gladly work with him again.

Great customer service and very knowledgeable workers including the one who helped me which was Natalie. And not only do they sell furniture they also sell tiny twine balls (which i bought one) so 10/10 would recommend.

The customer service was absolutely wonderful!! I was assisted by Natalie in my purchase of an ornate, baroque/rococo style mirror I found in the clearance area. Natalie was kind enough to grab her manager, Sydney I believe, to fetch a price for the piece since, when I spotted the mirror, it lacked a price tag. When she came back to inform me about the mirror’s price, I jumped on it immediately. It is now one of my favorite pieces in my room. Lovely people, beautiful furniture, and amazing service!!

We went into Ashley’s to look around and didn’t even realize we needed a new pillow. After Natalie showing us the pillow selection, designed specifically for what position an individual sleeps in, we purchased a new pillow, and it has helped tremendously with a restful night’s sleep. Natalie was super helpful, and we will definitely be back to shop again!

I had an amazing experience with Lisa. She pointed me toward an amazing rug and lamp and and awesome Millcoe Sectional. I will be back to get more furniture.

I am so excited to share the great shopping experience I had at Ashley Furniture in Kokomo! A friend referred me to Lisa. I called from another state with an item number. Lisa took it from there, she located the product, found the best price and placed the order for delivery to happen just as I moved to the area. Lisa is hard working, knowledgeable, very kind and professional as she listened to exactly what iI needed. I couldn’t be happier or more satisfied.

Lisa was a great help. She very friendly and helpful. We will be back.

A great place to buy furniture, the people are very friendly!!

My fiancé & I went to Ashley Home Furniture this past weekend. We were greeted with a smiling face from Cathy Amaya as soon as we walked in. She gave us a flyer that listed various deals & also explained the deals before sending us to explore! She later found us, still looking & asked if we had any questions (which we did)! We talked about the bed we had eyes on/sizes that would be best/ mattress sizes that would be best, etc. She was very knowledgeable and had answers to every question! She guided us to try out mattresses & pillows, where she also spent time explaining the differences of each. It was a quick easy process working with Cathy & we are so excited to receive our new bed & mattress in just a couple of weeks! Thanks so much Cathy!! - Morgan & Carter

Cathy did a great job for me and has gone out of her way to help thank u Ashley furniture

Cathy Amaya was so helpful and so pleasant to work with.

I had Cathy Amaya help me out. She took the time and helped me walk through the options and selections they had available. She was incredibly helpful even giving me guidance and feedback about recommendations and considerations. When it came time to purchase she was very customer focused walking me through all the sales and discounts that I had available and what financing options I had. While she was very supportive and through she was also quick. It was an incredible experience overall and would recommend anyone who is looking at buying go in person to interact with the incredible staff!

Cathy Amaya has helped my husband and I with 2 purchases in the past few weeks. When we returned to Ashley Furniture for our 2nd purchase we asked specifically for Cathy again because she did a fantastic job helping us! She is super professional, kind, friendly and caring! We will recommend Cathy to all of our family and friends as well and we will certainly ask for her expertise again should we need anything else in the future!

Lisa did a wonderful job on hep and the discount I got thanks again, Lisa

Lisa was a big help today on a purchase of a dresser.

Lisa was amazing! She helped me with my discounts. It's better to go in store than to try and order online. All for Lisa:)

Thankyou so much for your great service today Lisa me and my daughters enjoyed your friendly conversation and help!

Lisa Burthay gave us fantastic service. Will definitely bring our business back her.

I had an amazing experience at Ashley furniture today. Lisa helped keep my business at the store instead of online when a few of the prices were better. So much knowledge and so kind. Thank you so much.

Smooth transition with Lisa. Would buy from her again.

Lisa was awesome and very friendly. She helped us with options in helping me pick out my first bedroom set and I love it !! Thank you very much Lisa!

I was looking for a bed frame and Lisa was very helpful and very informative

Lisa helped me with all my furnature needs and was very helpful and patient with us. Ask for Lisa for sure. Thank you 😊

Purchased a recliner and Lisa was excellent!!

Jordan and Lisa were fabulous!

Lisa was great! We stopped by to just check things out and they had everything we were looking for. Highly recommend.

Lisa was able to help me pick out the perfect sofa for my space! She was very informative and helpful!

Ashley Furniture is amazing. Michelle was great at helping us find what we wanted and get us the best price!

Lisa was very knowledgeable about the Store Inventory and product reliability.

I recently purchased furniture at the kokomo store and had a wonderful experience. Cathy assisted me in picking out my items and was very helpful! I highly recommend Ashley furniture and working with Cathy!

Cathy was a huge help and was very patient with me changing my mind so much! She’s wonderful!

Whatever you are looking for when you walk into the Ashley Homestore your go to sales person is LISA BURTHAY, she is AMAZING! She completely designed my family room. From furniture to accessories and we put items together right there in the store to see how it would all go together. She is very knowledgeable and patient and can assist you in whatever you are looking for. ❤️

Cathy has been incredible to work with over these last few months as we remodeled our living room and bedroom!!

Cathy was very helpful in my decision to get table and chairs. I feel she went above and beyond. Whatever she is making it's not enough.

Kathy was awesome and helped us find the pieces we wanted! Highly recommend!

Cathy helped us cheerfully to order the pictures for our new house. I would recommend her for customer service to anyone!

Cathy Amaya provided Great Customer service and was very professional and courteous.

Great customer service is rare these days. Ashley Furniture Kokomo has three great employees that have helped us tremendously. We really appreciate the efforts of Cathy, Trinadee, and Sydney. They are the best! The store is VERY lucky to have them!

Cathy Amaya goes above and beyond to make sure that my shopping experience is pleasant. Cathy always greets you with a smile and makes you feel welcome. I highly recommend working with Cathy Amaya.

Wonderful service. Exceptional selections. Would highly recommend Ashley’s for anyone furniture shopping. Cathy was super helpful and friendly while my wife and I asked all of our questions and Cathy answered all of them!

Wonderful selection and the people there are fantastic. Thank you again Michelle

Cathy Amaya was great to work with. She is so helpful and took her time answering all of our questions. Ask for her when you are in the store. She is the absolute best!! Thank you, Cathy.

Great experience at Ashley Furniture from the time we walked in until we finalized our purchase a week later. Our salesperson, Cathy Amaya, was fantastic! She was helpful, kind, knowledgeable, and patient. We never felt pressured to make a purchase, but Cathy made sure if we were to purchase we would get the best deal available. We are excited for the delivery our beautiful new furniture! Ashley Furniture is the best furniture store in Kokomo. When you go, ask for Cathy!

Kathy was very helpful!

Cathy went over and beyond to help me decide what color to get, super sweet and knowledgeable on furniture. Will return to her for future purchasee and will refer her to family and friends.

Ashley was awesome!!!

Never liked furniture shopping but I had a very pleasant trip! Michelle was a great help! She was very nice and helpful without hovering around me like I've experienced at other places. All in all I recommend this store. Ask for Michelle and she'll be sure to help out!

Lisa is a wonderful person she helps me with all my questions and she has all the answers

Lisa did a great job. Great pricing Thanks you Lisa!!

I went in shopping for a couch and came out with a best friend! Kyle St Clair was the nicest and most helpful during my visit to Ashley. As well as his sales companion, Sydney Mcllrath, who together found the perfect couch for my new house! I may be bias now but I will only be visiting Ashley in Kokomo when Kyle is working (which I heard will be Tuesday-Saturday weekly). Thank you Ashley Kokomo for being the best!! :-)

Wonderful experience picking out my new couch and chair. Was greeted by a wonderful, cheerful and upbeat Salesperson named Lisa B. She was helped and very insightful. So glad that I made the trip to the store instead of just buying online.

Working with Lisa is very easy and she’s very patient with our questions each time we are in the store. Highly recommend!

Very professional and great service

Lisa helped me purchase a Dresser and nightstand.

Lisa was amazing!!! We were in and out with a beautiful new couch in under an hour!!! We couldn’t ask for any better service!!!

Nice stuff, but the furniture is really overpriced.

Went to Ashley Furniture to check out their mattress’s for Presidents Day and found my dream mattress!! Thank you Lisa for your Great Friendly service!! Thank You!! 😃

Lisa was very friendly and helpful. Great prices and service!

This was our first visit at our local Ashley furniture store. We went in with the intention of just looking for a new sectional piece, and came out buying a new sectional. Our salesman was Brian, and he was exceptional. Ashley has a nice selection of all kinds of furniture between living, dining, and bedroom needs. We didn’t feel rushed in our purchase, nor smothered. We ended up liking two sectionals and Brian got us quotes on both pieces. Brian was very knowledgeable about the products and took the time to answer our questions. We will definitely return to Ashley and recommend gery highly.

Very simple process!! Lisa was great, very helpful!!

Lisa Burthay was amazing to work with and so helpful! A breath of fresh air when going furniture shopping! :)

Lisa is amazing! So very helpful and knowledgeable! Love Lisa!!!

Lisa Burthay was absolutely outstanding as soon as we walked into the door. Very very professional and outstanding at her job!! Definitely will be coming back to shop here!!!

What an amazing experience! Thank you Lisa for all the work you put in. We got exactly what we wanted with 0 hassle or pressure to buy anything. Will be our go to furniture place from now on!!

Lisa did a fabulous job at helping us find the perfect mattress at a great price!

Lisa was very friendly and helpful. We found a beautiful sectional and barstools for an amazing price. Thank you, Lisa for your patience and helpful suggestions!

Lisa was very helpful with our selection of wall decorations. She has a good sense of color matching and contrasting. Very happy with her service.

We picked out a bedroom suit yesterday with the excellent help from Lisa who’s absolutely amazing. Came back today to finalized the paperwork and threw Lisa a curveball and changed our minds to a different set. She handled it perfectly as usual. This is our second major purchase with Lisa. Also, I must mention Misty who was a tremendous help too with handling the paperwork with such ease and professionalism! This store and these two women rock the sales floor.

Our experience with Lisa and Missy was wonderful

Lisa and Misty were great to work with!

We are return customers of Lisa’s and there’s a reason for that! She kind, knowledgeable and courteous of our time. Alway has a positive outlook too. She doesn’t push or hover around us. We love her. She’s a great asset to Ashley’s!

Lisa was very professional and knew how to answer all my questions! I enjoyed my time in the store!

Lisa helped me pick out new beds for my both my sons bedrooms. She informative and a delight to work with!

Lisa was very helpful!!!

Lisa Burthay has amazing customer service skills. She really listened to what we were looking for and sold us a nice metal bunk bed. We will be repeat customers for sure!

Lisa was great! Very helpful!

I had such a great experience at Ashley! Michelle was SUPER helpful and attentive to answering all of my questions! I will be back!

We drove from another city to look at a chair for our Family Room. Cathy Amaya was great to work with and we got the chair we wanted at a good price.

Cathy showed me different recliners the size I wanted, and had me sit in them to see which felt the best. She took her time with me.

Cathy did an excellent job of helping us find the table we were looking for and answered all of our questions. She also went beyond our expectations and helped us to get the table out of the box for inspection.

Went into Ashley looking for a new recliner. After asking Cathy Amaya where the recliners were she let me sit in different chairs, and walk around the store, to just browse without hovering. It was a great experience and our next furniture purchase will begin at Ashley’s.

Cathy was such a joy to work with! She answered all of our questions and made the purchase of our new sectional so simple! Thanks so much, Cathy!

Kathy was outstanding!

My husband & I stopped at Ashley in Kokomo on Friday, Jan 20,2023. We were looking for new living room furniture. Our sales person was Cathy Amaya, she was very helpful. Also very thorough in explaining about the furniture we were interested in. We appreciated her kindness. It’s nice to find people like that today!

We bought sectional sofa from here recently and love it so much. They have so many great options to choose from and their staff is very helpful. We worked with Lisa who was very thorough in explaining everything. Just a great experience overall and I would definitely recommend coming here if you're looking for new furniture.

Lisa got us all set with a new patio set.. looking forward to warmer weather to enjoy it.

Cathy was fabulous in helping us get the best price possible on our furniture. She was very accommodating in our selection. Thank You!

Lisa was super helpful and got me the best deal!

Looking for recliners, and Lisa was awesome!!!

Lisa helped me with all of my service needs! Very polite.

Lisa sold us 2 Durapella recliners and did an excellent job of explaining everything . It was a pleasure working with her.

Lisa helped us with our selection today. Thanks Lisa

12/20/22 - Michelle had great customer service. Very friendly & helpful. Fast follow up & knowledgeable. Thanks!

Love shopping at Ashley’s.. Everyone is friendly and helpful!.. Lisa is so great to work with!.. Thank you again Lisa and Mark for all your help!

Lisa was as colorful as the pillows. She helped us sniff out the sofa that "so-fa"llfilled our dreams for our new house. The store is warm and cozy, with so many options and sales on a lot of furniture so that it can fit your space and your pocket.

Lisa sold us a recliner. She was super helpful and accommodating.

Lisa was great. I appreciate your professionalism.

Bought a sofa and loveseat with Lisa. Super easy and helpful! Great price too

Lisa is amazing and was very helpful in getting us a new bed!!! Thank you!!

We had a great experience with sales person Lisa. She was very informative and helpful in our furniture purchase.

Lisa was very friendly and helpful! Great experience! We will be back!

Cathy was very helpful with my purchase

Lisa did it again! Went in to look for furniture and got exactly what I was looking for. Thanks for helping me out Lisa. Ashley furniture makes great product!

Shopped for a recliner for grandma today. Lisa was extremely helpful!!

Cathy Amaya was a huge help with selection the right option for me. I highly recommend her!

Michelle was very helpful in picking out furniture and asking all of our questions. The service was very friendly and she helped us pick out the right set and even gave us opinions on what ideas would be good in our apartment.

Love the attention to detail and the personal touch that Cathy Amaya consistently provides❣️

Excellent service!! Loved the service. So thankful to Cathy for helping us pick the right furniture. Would definitely recommend friends and family :)

Great place for furniture!! Cathy was very helpful I had a good experience.

Recently purchased a couch with the assistance of Cathy. She was a tremendous help in finding different options with color, size, layout and delivery. I’ll be going back for all my furniture purchases.

Sydney was amazing and very helpful.

Thanks to Mrs. Cathy for a wonderful help she gave me. I really appreciate her

We purchased a living room set and Michelle helped us with our purchase. She was outstanding! Very attentive and willing to help with all questions we had, however, never hovered! If you are going to purchase at Ashley, I highly recommend requesting Michelle to help you!

I had a really good experience with Michelle at Ashley Furniture! She was very helpful and thorough, and made the process very easy. 10/10 recommend!

Cathy helped us find a couch and got us the price match on line.

Had the best salesperson ever. Jordan Oliver was very helpful and answered all my questions

Michelle was a HUGE help, very sweet and kind! She made my experience fun & simple, she’s made me a lifelong customer! Store was clean and nice.

Michelle is very helpful. Great help!

Michelle is great

Michelle was very helpful, kind and knows her job to a T! When we do buy, it will be through Michelle!

Michelle is the smartest mattress girl! She is a top notch, educated sales woman! I appreciated all of her well thought out explanations.

Mr. Jordan & Ms. Lisa did great customer service appreciate them with my first time move in

Lisa helped us with picking out a mattress for our Daughters new home. She gave us a great deal. Can’t wait to sleep in our guest room in FL! On 9/1/25, Lisa helped us once again. This time we bought living room furniture and another mattress. If you want great service, just ask for Lisa! Definitely 5 stars!!

Lisa was very helpful and informative in helping me make a furniture selection today. Going to love my new sofa and love seat. Thank you!

Lisa was awesome and so helpful!!

Lisa immediately led us to the perfect couch, along with everything to go with it! Very happy. Thanks!

I came in looking for a couch but wasn't 100% sure what i was in the market for. Michelle was great help at showing me different options and giving info on costs of the types of couches. Give that girl a raise!

I purchased 2 recliners a sofa and table set at the store. My sales man was Jordan Oliver. He helped me me find exactly what I was looking for. I liked the fact that he wS helpful but let me browse without being pushy. Because of the experience I had with Jordan Ashley will be my only furniture store to shop from now on.

Got great service and professionalism from Jordan Oliver. We we far and beyond to check to see if the furniture i wanted in stock. I had to order He followed up with me when my furniture arrived and who to contact to make delivery arrangements.

Lisa was very helpful and friendly, we enjoyed our experience. Thank you so much, found just what we were looking for.

We were looking for furniture and had an excellent experience with Lisa.

Lisa helped us find the perfect mattress to fit our budget - and we got it really quickly. Thank you for the awesome service!!

Jordan Oliver gave me a really good experience an great costumer service I would highly recommend!

Michelle is fantastic!

I would recommend Jordan Oliver he is a great salesman and has a good personality

I bought my bed from jordan and he always is on the lookout for my new furniture! See you soon for my leather couch!

Michelle was extremely helpful..

Jordan Oliver has been a great salesman. I would recommend him to everyone!

Will always go back to be helped my Michelle!

Michelle was so sweet and good help to purchase from Ashley

Michelle is the best

Michelle was fantastic to work with as I looked for a new dinning room set! I received my table very quickly and delivery was easy! Overall and excellent process!

Michelle went above and beyond all expectations. Furniture shopping can be a stressful, painful, very intimidating experience… not with Michelle! She was available through texting and gave me time to decide what was best and actually listened to the needs of my family and I. We will never be going anywhere else!

Lisa, our sales lady was very knowledgeable and answered all our questions and helped us get the best prices. She also had a great personality and was very professional.

1st time visitor!!!! Lisa took care of us so well. She was very patient with our children and their craziness. we are so excited to get our new sectional!!!!

Lisa was amazing!! Go see her she is there. Best service ever##!!so HAPPY

We love coming to this store and having these attentive and kind sales associates to look after us and find the best pieces for our needs. I would like to especially extend our thanks to Jordan who is always there to find the best financial plan and provide five star customer service with his amazing personality and never ending patience! Thank you Jordan and see you soon!

Cathy Amaya was my sales person. She was very knowledgeable, great personality and very patient with all my changes. I will definitely ask for her when making another purchase.

We stopped in at Ashley Kokomo and received such great customer service from the staff. Ended up getting a whole living room suite. Stop on if you haven’t and ask for anyone, especially Lisa! She was fantastic!!!

We bought a beautiful sectional with Lisa's help she was wonderful to work with 10 out of 10 would recommend!

Lisa was the best. Super helpful. Patient. Knowledgeable. Attentive. She helped us with options and let us move things around to fit our space so we could get an idea of how things will look. She deserves 10 stars!

Lisa did a wonderful job showing us all the options available for what we were looking.

We had a great experience today at Ashley! Lisa was wonderful to work with.

You definitely have a gold star with more than 5 stars with Michelle!

Michelle was amazing patient with all our questions and stories.. she is top notch.

My husband and I went to Ashley’s to buy end tables…I knew that’s where I wanted to go bc I had bought my couch and live seat there a few years ago..it was such a pleasant experience dealing with Kathy….she was so helpful and so sweet and I would say went above and beyond to make sure we happy!! Thanks Kathy! I love my end tables and new lamp!!

Great selection and Michelle was very informative of everything we asked after her! Thank you for a great experience!

Michelle at the Kokomo IN store is the best. We’ve bought a lot of furniture over the years but she’s by far the best sales person we’ve ever had I’ve recommended her to several friends.

Amazing experience working with Michelle. Figured out what I was looking for first, then found every conceivable option to make sure I got what I wanted at the best price possible. Great knowledge of her products and was able to break down to the minute detail the differences between all my options to help me make the best educated decision on my purchase. Couldn’t be happier!

I had a house fire and Michelle was so helpful and caring!! I would definitely go there again and ask for Michelle!! Love the furniture.

Lisa was great!

I can’t say enough kind and helpful things about Lisa at Ashley Furniture Kokomo. We recently moved to Kokomo and were in need of a new living room set for our new home. We walked into the store 10 min. before it closed on Sunday evening and Lisa was welcoming and showed us around the store. We fell in love with a set and Lisa accommodated us by staying late to help with paperwork and loading. It is unfortunate that all this effort by their sales person was for nothing as the company was not willing to stand by their pricing. After everything was said and done, I felt this was a huge bait and switch on their special pricing for their “sale”, that is unfortunate that a company would half to resort to this. I will not be back to ever purchase anything from the store, nor would I even think about recommending this place to friends and family who is it is it it’s got a five star review so I got your how to change the store that’s on doing oh but you should

Lisa did a great job helping me find a dining room table.

(Translated by Google) Very well, all of you are kind, Lisa. I liked visiting you. Good prices. (Original) Muy bien todos amables Lisa me gusto vicitarlos buenos precios

Cathy A. Was prompt and courteous when I entered the building. And had great customer service and bought from her. I’ll be back for more!

Excellent customer service. Lisa was very helpful.

Brian went above and beyond and price checked every single item I bought to make sure I was getting the best prices Ashley was offering. He saved me approximately $2k. I highly recommend Brian.

Cathy Amaya is #1. She told me about unadvertised discounts. $1,600 sofa was only $950!!!

Lisa was very fast and helpful

Very helpful and professional staff. Jordan was great to work with

Lisa helped us out so much with finding anything we wanted for us being a first time home owner. She puts all of her attention on you, and is SO patient. Highly recommend seeing Lisa at Ashley Furniture in Kokomo. She’s truly the best!!

Lisa did a great job and very helpful when I purchased my new bedroom furniture.

Cathy was very awesome sales person. Thank you!!! A+ A+ A+

Bought a sectional couch, mattress and accessories at Ashley Furniture in Kokomo. Lisa was so helpful with everything. I would definitely recommend going in and asking for Lisa. She Rocks!! Thank you Lisa!!

Lisa was terrific in assisting us today!!

Lisa did an amazing job assisting me with my purchases today!

Cathy was wonderful. We showed up at closing time and she went out of her way to help us find what we needed.

Cathy was very helpful in purchasing our couch!

Cathy was very helpful in helping us pick out our new couch and table! We really appreciate it!

All of the staff were very friendly and helpful. I didn't feel pressured by staff or harassed like most furniture stores. Very impressive. The store had lots to choose from in the showroom. Jason. Mike. 5 stars.

Cathy was super knowledgeable & helpful!!

Lisa was nice and helpful except she messed up my order by ordering the wrong table. Delivery guys showed up with the wrong table and we sent it back correct table on its way. Problem now is the warranty and protection plan is for the wrong table. So now I will have the right table and no paperwork for the correct table and no warranty or protection plan that I paid for. I’m so disappointed.

Wife and I worked with Lisa when buying our Tyler creek kitchen table. She was great and easy to work with. Allowed us to price match with a competitors price. The best was we were able to do it all from our home in lafayette and didn't have to drive to Kokomo for any paperwork. Her communication is detailed and on point. Thanks lisa!

Lisa was amazing! Had great deals! Big help

Cathy was amazing and friendly to help with my purchase.

Looking for living room furniture and Lisa was excellent help!

Are sales person Lisa was the best I have ever had. Very knowledgeable, and helpful We moved up from Fort Myers Fl. Due to hurricane Ian She was a value to us Give her 5stars

Lisa stayed after closing just to help us and she was very helpful.

Nailed it 👌

I worked with Cathy Amaya and she did an amazing job showing me several different sets that would be great for me. I ended up with a set that has a wonder color for me. Thank you Cathy.

Cathy was great to show us around and explain everything!

Great experience! Cathy was fun to work with! 😊

Cathy Amaya was our sales associate. She was very professional and answered all our questions. She was patient and made sure we had time to process our decision. With employees like her we will continue to shop here. Price was very good, right where I hoped it would be.

Kathy Amaya was a joy to work with. I was looking for a new mattress and she took her time and answered all my questions. I will definitely ask for her when I shop for some new furniture.

Kathy Amaya was extremely helpful. Service was “over the top.” And they were very accommodating on the pricing. I recommend seeing Kathy for all your immediate furniture needs!

Lisa assisted my wife and I today, simple and easy experience. Thank you and looking forward to the deliver of our order.

Shopped for bed and mattress at ashley furniture. We were helped by Lisa and she was great. She answered all our questions and showed us all our options. We left purchasing a king bed and mattress and were satisfied with the great deal we received. Definitely coming back for future purchases.

What a wonderful experience! Lisa was a pleasure to work with. This is the place to go for excellent service and quality furniture. And ask for Lisa, she's the best!!

We had a GREAT experience at this store! Lisa was super helpful, knowledgeable, and worked to get us a great deal. We loved our experience so much we came back when we needed a new dining room table! Once again, we had a great experience. Definitely a fun time looking at all the options and seeing the furniture in person is really helpful.

Lisa was great to work with! Very helpful and able to get us into our new bed in no time. Great prices and no hassle at all! Would definitely shop here again!

Shopping for our great room at Ashley in Kokomo, IN, has been wonderful experience. Lisa helped us find every piece I needed for a complete room remodel. She is very kind and knowledgeable. She matched all pieces perfectly. Thank you again for helping us.

Cathy was extremely nice and so helpful when helping me purchase my couch! She even went the the extra mile to have my couch brought to the store from the ware house! If you ever need help here, I recommend Cathy!

Lisa was very professional and pleasant to work with during the whole process. Have bought several pieces of furniture here and this place is my go to.

Lisa was so friendly and wonderful with this visit! She was so pleasant and helpful with picking out my new dining room set! I am very happy and pleased!

If I could give you a rating of Zero I would! My niece bought a mattress for $900, and only slept on it a couple weeks to find out there was something wrong with it. They couldnt sleep on it, it made their backs hurt and her back especially as she has scoliosis. They had to pull out an old mattress from jr High school in order to sleep and get some relief. They called the store and they wont do anything about it. I DONT KNOW what kind of BAD business policy they have going on here at the Kokomo Ashley "Joke of a store" but they will not do ANYTHING to help or return or exchange. DONT BUY ANYTHING HERE! THEY HAVE NO ETHICS, OR PRIDE IN BUSINESS. They basically stole money from a semi-handycap person. They should be Ashamed! I don't care if this store is a seperate owed franchise, im calling the parent store and letting them know they are ruining the Ashly name. How dare you steal someones hard earned money, and treat your customers like Garbage by selling them your Faulty Merchandise! WARNING DONT SHOP HERE! This is NOT OVER! I SEE A LAWSUIT COMING!

Don't ever buy a mattress from here. They are the only store I know of that doesn't let you try out your mattress and return it if it doesn't work for you. I'm now stuck paying $900 for a basic mattress that I can't even sleep on and now I have to pay up anyways. Go literally anywhere else. Their return policy also was never explained to us when we purchased. The owner also obviously as you can see by his reply is unwilling to be reasonable. Not good business practices in my opinion. My family and I will not be doing any more business here.

Love Lisa Burthay ! Saves me money everything. Ashley #1

Whatever your needs are, ask for Lisa! She will take care of you in a heartbeat!

Lisa was very helpful in our selection process. She wasn’t pushy and gave us time to think through our decision. The process was quick and smooth. I highly recommend taking a look at what Ashley furniture has to offer.

Lisa was wonderful to work with!

I just bought my first house and I was looking for my very first dining room set. I'm on a budget and wanted to have a dining room set before Thanksgiving. Miss Lisa was phenomenal! I told her my budget and she must have told me four or five different payment options to help me make this happen. She helped me get a really good deal. She explained to me how everything worked, and broke it down for me. She was so personable, sweet, professional, and doesn't pressure the buyer. If there's a way to make it happen for you, she'll find it. So many options I didn't know about. I'll be back again and I will deffintely be using Miss Lisa. Thanks again so much!

My family was in search for a living room.I worked with Lisa and she was awesome 👏 very helpful in every aspect. She provided all information asked from measurements to delivery dates. If you are in Ashley Kokomo ask for Lisa. This location has a large variety of options for your home. Thank you Lisa!!!

Jordan was very helpful and really spend time looking up answers to my questions.

We were looking for a kitchen table and chairs. Great service and did purchase

I just bought my reclining couch; and the service I received was phenomenal! Cathy Amaya answered every question I had and even stayed past closing time to sign the paperwork for the couch! Great service and she’s so nice! She made the whole process so easy!

I had bought furniture at Ashley before and knew it was A great place to shop for quality. I needed a mattress and Cathy Amayer helped me and she did a GREAT job helping me. She even went out of her way to put plastic on the floor sample I bought then she taped the plastic so it wouldn't come off in my truck. Then she went above and beyond by getting a cart to put mattress on and wheeled it out of the store to be put in my truck which she also did.. Wow what a GREAT gal! And GREAT place to shop. Thank you Ashley and Cathy

Good experience with Lisa excellent service.

Lisa was amazing, caring, and smart , she took the time to help us decide on the type of furniture we purchased and very knowledgeable about how the furniture works, the color schemes that look great together, and we did not feel pressured the entire time, she made us feel like we were very important.

I recently purchased a three piece living room set and worked with Michelle! The customer service was great, and Michelle was very helpful. I highly recommend talking with her if you are interested in making a furniture purchase for your home!

We had purchased furniture for our home in Monticello from Ashley at Kokomo. It was a very pleasant experience . Michelle worked with me over the phone to create an order based on the items I wanted by browsing online . She even worked out some discounts for me . With the current backlogs Michelle was proactive with follow ups on my order and was able to get all items scheduled for delivery before the Labor Day holidays. She. Checked in with us on the date of delivery to make sure all went well. I will definitely be going back to this Ashley for more.working with Michelle was a delight.

Great place to shop for furniture! Employee name Michelle was very helpful and told me about the payment plans that I didnt know they had. Also she told me how much it would be to put down for some of the couches i looked at. I was just looking around and i found the perfect couch and a great price! Highly recommend shopping here!

Wonderful service from Michelle. She helped my mother and myself with new living room furniture. She was very knowledgeable and efficient. and mom has already had most of her furniture delivered and she loved it!!

Michelle is my salesperson and she is very professional and is definitely helpful when asking her questions about my purchases or billing or my account. I definitely would recommend her to anyone as a good salesperson and her store. Thank you so much Michelle for all your help!!!

Visited this store and purchased a Tempurpedic Pro Adapt firm with adjustable base and a Tempurpedic Pro Adapt Medium Hybrid with adjustable base. The buying experience was pleasant. Michelle, the salesperson, was great! Thanks for the service.

I purchased a recliner recently from Michelle for my wife who recently had back surgery. Michelle was very helpful from beginning to end of the buying experience. We are very pleased with the great customer service and product we received from Ashley Furniture!

Just purchased a new bedroom suite and Michelle was wonderful she helped us with all our needs .. her follow up was great as well …Ask for her she will take care of you !!!!!

Jordan was super helpful, friendly and professional. We were very pleased with Jordan's service!

Best furniture purchasing experience I’ve had! Michelle was extremely helpful and answered all of my questions. They have multiple dancing options which was hugely helpful as well! The best part is that this couch is of a better quality, bigger, and cheaper than our previous couch from wayfair! I 100% advise purchasing through Ashley for you furniture needs!

Ordered my couch over the phone with Michelle & she made the process super easy for me. Loving my new couch!!

Excellent customer service - we purchased a couch and rug and it was quick and easy!

Purchasing a couch was super easy especially working with Lisa. She was very helpful! Definitely would be back to work with her in the future

Lisa was very helpful in finding me the right sofa.

New home owner, looking to furnish a condo. Lisa Burthay helped me find two new sofas

Shopping for our new home at Ashely. Lisa was was helpful and great to work with.

First time here, excellent experience. Thanks lisa!

We had been shopping for a new bedroom set and not finding anything that we really liked. We stopped into Ashley and talked to Lisa Burthay & with her help, we were able to find the perfect bedroom set!

Lisa Burthay was very helpful and pleasant to work with.

Purchased a new table and chairs for our dining room through a private event and got extra savings. Lisa did a wonderful job and is very knowledgeable.

The sofa arrived with a missing back cushion. I contacted Lisa, my sales rep, who said she could not help as she was going on vacation. After calling three times to leave a message with Trinadee, I finally got a return message and text. She ordered the replacement, but the cushion arrived as a pillow form without stuffing. It took several more texts/calls and a two week wait before a box with batting arrived; it was a terrible mess to fill the cushion. Also, the original delivery date was postponed by a month. It was only after I threatened to cancel my order that my sales rep worked out delivery during the first week of July as promised. I moved in March and had no furniture; I had chosen Ashley for the no-hassle 'quick ship.' In the end, I was told one month to delivery, but this turned into two months for the complete sofa with all cushions. I would give one star except that other furniture stores are even more delayed right now due to the post-pandemic labor scarcity, and Lisa and Trinadee solved the problems (though only after I pushed them). I also appreciate that the sales and delivery team coordinated my swap for taller sofa legs that I purchased externally to increase the height of the sectional. The delivery team drilled my legs into the sofa without any problem, and I appreciate this. I wish that Ashley offered a wider range of sofa legs to support customers in customizing height, and I with that Ashley loaned fabric samples. But the Kokomo Ashley is by far the best in the greater Indianapolis region for its flexibility. Other branches closer to the city will not send pillows home with customers, and Lisa was supportive as I tried different sofa pillows against the paint in the house that I just bought. The Kokomo Ashley also has better staging, and I was impressed by the bigger size and better cleanliness of the showroom.

Lisa helped us find the sectional/ottoman/recliner that fit our living room, was comfortable, and at a good price.

Beautiful selection of furniture & we found this sectional that has changed our lives. Super helpful staff very personable.

Lisa has been wonderful helping me find my dream couch for my future. She is super knowledgeable on fabrics and the pieces in the store. Purchasing my couch was a breeze thanks to Lisa! Highly recommend the Kokomo location and to ask for Lisa!

Lisa is very helpful and delightful. She helped me with all my needs and was informative. I’ve never been to this store before and I will definitely come back for future furniture needs!

Great visit thanks to Lisa Burthay!

I had a great experience here! Lisa was so amazing and helpful! She went out of her way to find the best deals for us and made the process so smooth. :) Ashley will now be my go to furniture store in Kokomo!

Listen ...when they say don't go there !

With a lab and a baby on the way, my boyfriend and I were finally ready to buy a new and bigger mattress. We went to Ashley Furniture and Lisa made everything so easy! If you ever need anything for your home, Lisa is the gal to help!

Lisa Burthay was great to work with. She helped us find exactly what we needed!

It's that time! Our mattress is not our best friend anymore. Gary and I went to look at Ashley furniture for a tempur pedic, they have a great selection and with Michelle as our sales girl things couldn't have gone any better. I was approached when I arrived and checked up on in the mattress department. Michelle had excellent knowledge with these and also entered a raffle for two free pillows. We ended up receiving texts updating everything we needed to know. Thanks for a great experience.

Over priced and no military discount. Will not return....... exchange and no sales tax. Table 100 cheaper....

Stopped in at Ashley today to shop for our new home, Lisa helped us find the perfect fit for our new home! Lisa was hospitable not only to my husband and myself but to our young children who were along for the length day of boring furniture shopping. Ashley home had exactly what we were looking for without the pressure of making a purchase the same day. Ask for Lisa and you’ll not be disappointed.

Austin and Marcus delivered my couches today. They were great. Polite, professional and very knowledgeable. Thanks for making this experience perfect!

We needed a couch and Lisa at Ashley was so helpful. We found the perfect couch with her friendly assistance. She was even able to navigate our two children asking 20 questions while still helping us. She got us a great price and then when the price dropped $300 a few days later she refunded that to us with no hassle whatsoever! Will definitely shop with her in the future. Great experience.

We worked with Lisa Burthay today 5/7. Lisa helped us find the perfect love seat in the price range and color we were looking for.

After visiting several furniture stores in the area I finally found what I was looking for at Ashley’s in Kokomo IN. The sales consultant that assisted me on my purchase was Jordan, he was very patient and answered all of my questions. If you are planing on stopping by Ashley’s furniture store I will highly recommend that you work with him as he is very knowledgeable and honest. Over all great prices, lots of furniture at the store and great costumer service.

I am coming back to update my review and deducting 2 stars. When we placed our order for furniture in mid-February it was said that we should have everything before May. Now upon nearing the end of April we have had to reach our several times for updates and received very little information. I am understanding things happen but there should be better contact between the manufacture and company to give a better idea if there are delays and when to expect product. We still have no idea when the sofa will be sent from the manufacturer although 2 weeks ago when we called for an update it was said April 23rd it would be sent to their warehouse. Today upon calling we were told that the entertainment center we had ordered now may not appear until maybe July but even then not definite of a time frame. The lack of updates is extremely off putting given we have no true dates at this point to anticipate delivery. I’d like to add that our sales rep has been as great as she can be. My complaint is not directed towards her by any means as it’s out of her hands.

Lisa has been amazing. I purchased my set from Ashley over a year ago, and she made it so seem less. We came in today for my mom to purchase her bedroom suite, and again made it so fast and easy. She even remembered my son and I from purchasing mine. That’s hard to find now a days. The biggest reason we will keep coming back!

Lisa helped us throughout the day to help us find the right prices and deals to fit our new home and what we loved and just couldn’t live without

I bought a beautiful sofa and loveseat today. Jordan was a wonderful salesman. He was polite, attentive, and made everything very easy to understand. I will definitely return for any furniture needs in the future! Cannot recommend enough.

My husband and I found the perfect kitchen table and chairs at Ashley's. A big thank you to Lisa!

Ashley furniture good place!! Lisa burthay

My family just bought furniture from Ashley Furniture in Kokomo and we worked with Lisa she was wonderful she worked hard to get us the best price overall it was a great experience

Not even wort the one star I have to give to post the review. Extremely disappointed. Salesperson helped us pick some dining room chairs to match our table. Had none, in stock so we had to have them ordered, based on her recommendation and knowledge of the color matching our current table, from pictures online. Paid for them in full, and waited months for them to come in. When they finally did come in, color was no where close to a match. We returned the chairs within 36 hours of picking them up, and the store charged me 10% to return them, even though it was there salesperson who said these would match. We have been a loyal customer of this store for years, but we will never buy another piece of furniture from the Kokomo, IN store again. In my opinion, they stole money from us for their error in recommending these chairs.

Lisa was amazing!! She was so helpful and friendly. Not to mention, her taste is spectacular!! Thanks so much for helping me find the perfect sectional for my family!!

Sales person was excellent with helping us out.

My wife and I could not have asked for a better experience than our recent trip to our local Ashley Furniture Store. Jordan was the sales associate that assisted us. He is the short guy you see advertising locally on Ashley TV commercials. Just ask for him. He will make the process enjoyable even for the guys that are dreading the furniture shopping experience. He made choosing a new entertainment center and end tables, fast, fun, and easy!! The entire staff was friendly, knowledgeable, patient, and attentive to our needs. Outstanding service and one-stop-shopping! Thank you!

Had a good experience with Ashley. We haven't gotten out furniture yet but we know how the economy is working right now. It's understandable. Jordan did a great job serving us. Thank you.

We have purchased furniture here a few times now. Always friendly, helpful, and willing to go the extra mile to make sure you get what you're looking for.

Lisa was so kind and helpful when I visited the store looking for a recliner! I would highly recommend as I had a great experience!

It was a pleasure shopping for furniture for our basement today with Lisa.

Craig was very helpful and friendly. Of the number of employees working there the day we visited, he and another employee were the only ones to said hello. He was the only one to ask if he needed assistance.