Ashley Kokomo, IN 46902

service was great prices good nice place, I'll go back forsure

Stopped in at Ashley today to shop for our new home, Lisa helped us find the perfect fit for our new home! Lisa was hospitable not only to my husband and myself but to our young children who were along for the length day of boring furniture shopping. Ashley home had exactly what we were looking for without the pressure of making a purchase the same day. Ask for Lisa and you’ll not be disappointed.

Austin and Marcus delivered my couches today. They were great. Polite, professional and very knowledgeable. Thanks for making this experience perfect!

We needed a couch and Lisa at Ashley was so helpful. We found the perfect couch with her friendly assistance. She was even able to navigate our two children asking 20 questions while still helping us. She got us a great price and then when the price dropped $300 a few days later she refunded that to us with no hassle whatsoever! Will definitely shop with her in the future. Great experience.

We worked with Lisa Burthay today 5/7. Lisa helped us find the perfect love seat in the price range and color we were looking for.

After visiting several furniture stores in the area I finally found what I was looking for at Ashley’s in Kokomo IN. The sales consultant that assisted me on my purchase was Jordan, he was very patient and answered all of my questions. If you are planing on stopping by Ashley’s furniture store I will highly recommend that you work with him as he is very knowledgeable and honest. Over all great prices, lots of furniture at the store and great costumer service.

I am coming back to update my review and deducting 2 stars. When we placed our order for furniture in mid-February it was said that we should have everything before May. Now upon nearing the end of April we have had to reach our several times for updates and received very little information. I am understanding things happen but there should be better contact between the manufacture and company to give a better idea if there are delays and when to expect product. We still have no idea when the sofa will be sent from the manufacturer although 2 weeks ago when we called for an update it was said April 23rd it would be sent to their warehouse. Today upon calling we were told that the entertainment center we had ordered now may not appear until maybe July but even then not definite of a time frame. The lack of updates is extremely off putting given we have no true dates at this point to anticipate delivery. I’d like to add that our sales rep has been as great as she can be. My complaint is not directed towards her by any means as it’s out of her hands.

Lisa has been amazing. I purchased my set from Ashley over a year ago, and she made it so seem less. We came in today for my mom to purchase her bedroom suite, and again made it so fast and easy. She even remembered my son and I from purchasing mine. That’s hard to find now a days. The biggest reason we will keep coming back!

Lisa helped us throughout the day to help us find the right prices and deals to fit our new home and what we loved and just couldn’t live without