Ashley Store | Mishawaka, IN 46545
Ashley Store Mishawaka, IN
Your Local Furniture, Mattress & Decor Store
The Ashley Store in Mishawaka, IN is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
Nicholas was a 10 out of 10 definitely helpful
Wasn't able to rate "0" stars otherwise would have given them that rating. Our sales associate was knowledgeable on the furniture and was pleasant during the shopping experience. When it was time to check out, there were some discrepancies on the invoice total (overcharged by a few dollars) that would have gone unnoticed had I not taken a second look. We were told ETA for End of October (ordered couch 9/30) and that he would reach out during that time for Delivery. End of October rolls around and the text update we received was that it was still "on track" for end of November. AN ENTIRE MONTH PAST THE ORIGINAL ETA. After going into the store, he confirmed ETA was officially 11/27 for WH delivery. The Wednesday prior to the 27th, it was still on track. Called the store on Monday the 27th for an update and now it is pushed back till next week. After a few calls with the office, no responses from Managers, I was able to connect with Heather, who essentially told me, that sucks, but it's just an ETA. She informed me that she could not offer any vouchers or discounts because their policy allows them to be 12 weeks past the ETA. I'm very frustrated with the customer experience. It felt as though the store wanted the commission and didn't care about anything besides that. Still have not received my couch, but hoping it shows soon with no damage.
Adrian was so helpful and patient with me!! He was a lot of fun to work with. Staff at the desk were great too.
(Translated by Google) Excellent service!!!! (Original) Excelente servicio!!!!
The sales associate was very friendly and knowledgeable.
Joseph was very attentive to our needs and wants. He showed us a couple options and then allowed us to look on our own. Great service!!
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