Ashley Store Muncie, IN

Looking for new living room furniture was easy as we were welcomed and explored around the store. The representative that helped us was very friendly and answered all questions we had. We can’t wait to get our sectional delivered!

Our experience was excellent! We previously visited the Castleton location,, they were less than helpful! Today in Muncie, Benji was awesome!! He was very knowledgeable about product and was more than helpful!!!

Wonderful customer service! John showed us to the most popular, best priced sets he had and left us alone to shop. He answered all of our questions and got us set up quickly. We came close to closing time and he didn't rush us. Wonderful salesman and beautiful product!

I'm sorry I didn't get the young ladies name . She showed me everything. I found what I came for, happy camper! Thank you Ashley furniture Muncie

Great experience. The sales person was very professional.

Friendly service, reasonably price highly recommended

Lowkey this store always has a reason to be closed. They just seem very unreliable. If you need something fast I recommend going somewhere else…

John was very nice and respectful. Very knowledgeable about the furniture. Ashley Furniture store has a great variety of styles of furniture.

Found what we wanted

I like the selection that the store offers. The staff is very knowledgeable and helpful assisting me in the selection process.

Very helpful in answering our questions. Can't wait till our new bed shows up.

Sarah was very helpful and patient with me every time I came in. I struggled with making decisions, so I had to come in several times, but she definitely made the process very smooth and comfortable.

Sara was a fantastic help with deciding what living room set to go with!

The guy was very nice and helpful 👍👍👍👍😊😊very happy with what I got

Very easy and quality furniture! Can't wait for it to be shipped!

Excellent service and good prices.

This place has nice things, but the customer service is horrendous, was supposed to have love seat couch in 2 weeks, called they said they already sold the ones they got restocked and if we wanted something different we would pay the difference, pay the difference for your mess up, never recommend to anyone and never coming back with being the biggest home store you guys should fix your problem for your customers not give them more!!!!!

Very helpful and good prices!

Had a very nice experience at Ashley store. All the people were friendly. Benji helped me pick the couch I was looking for. He was super helpful and knowledgeable. No pressure selling.

Salesman Brady slater in muncie store was very polite answered all our questions was not pushy about selling something he helped us with our purchase

John was the best. Honest and attentive

Everyone was so nice. I enjoyed shopping there

Benji was incredibly helpful and knowledgeable. He didn't pressure us but made sure we had all the info we needed to make a great purchase!

Brady was very helpful and patient. He made sure I got a great deal and was communicative throughout the whole process. I love the selection this store has. And, the warranty they offer is a really good deal, especially if you have kids and pets. Pick up at the warehouse was very smooth and easy. As for my furniture, I love my choice so far! Very comfortable and holding up well so far, even with two dogs and a cat.

Very quick service and attentive employees. Coffee and water provided and very pleasant visit.

Benji was awesome. He was a super big help when trying to choose a new couch.

The sales man was so so nice and answered all my question. I have had a hard four months and he was so understanding.. thank you so much.. I hope to get my sofa set soon

Sales person very knowledgeable & explained everything so I could understand my options. Did not insist on highest priced choices. Very good experience

Was greeted with a very friendly staff very helpful it was a very wonderful experience

Our rep was great. He gave us a few suggestions but allowed us time to go around and look for ourselves. We asked questions and he was able to answer them. We ordered with ease and delivery should be quick. It was a great experience.

We we're left to browse and locate pieces we were looking for. But Benji was always available to answer any questions and provide information.

Ask for benji he was awesome got us a really good deal on a living room set

Helpful, gave us space to look around, friendly and checked in with us it seemed at all the right time! Brady was our sales person, we are very happy with our experience and purchase! Thank you

It was pleasant Wanda was knowlegable. Fast service good.

I needed a twin bed ASAP and they were able to find me one on the same day. Painless process and great customer service.

One of the best stores I've been in. John was so helpful.

Brady was a great help, such a fine gentleman.

Very friendly and knowledgeable staff, helped with every question and concern. Made the buying process very easy. John listened to what we wanted and he delivered.

Great customer service. I had purchased a recliner about 18 months ago and wanted another one just like it. John looked up my info and found that the chair was discontinued. He said let me show you another recliner that may be similar to what you have. He measured and answered all my questions. Looking forward to the delivery. Thanks John.

Had a good experience in the Muncie Ashley furniture store today. Sara was very helpful today she showed me around the store. I bought a nice sofa, recliner, and T.V stand with a fireplace insert. I most definitely would recommend Ashley Furniture. Great Job .

John and Traci were very courteous!

John was very helpful with our new purchase! He wasn't pushy and gave us time to look and decide on our purchase. He was knowledgeable and answered all our questions we had. We'll be back for sure!!

Mr. Brady Slater was very knowledgeable and honest on all the items in store. He was very helpful and would highly recommend himself and Muncie Ashley Furniture.

Fast, friendly, patient, and helpful

As we entered the store, I’m not sure we actually had any intention of purchasing, but we knew what we needed and we knew what we wanted! Upon entering, a very nice gentleman named John greeted us shortly after we walked in. He explained the layout of the store and told us that he would not bother us but he was certainly available for any questions or further direction that we might need. As we looked around, we did have questions and he was able to answer all of them. We ended up finding something that we wanted rather than needed, and he was able to present the look of the items to us by moving around some chairs so that we could see what different things looked like with different tables. We were happy with the price, but he was also able to show us a lower price which we were very happy about. The best part of the entire experience was John and his coworkers who made us feel very comfortable and became friendly and very easy to talk with. We would do it all over again because it was quite pleasant!

John was great. He wasn’t “pushy” and allowed us to look through the store while staying close enough to answer any questions that we had. Great experience.

Great customer service, very knowledgeable about brands and products.

The manager and the salesman were very knowledgeable, personable and fun! I will definitely go back for more purchases.

Great experience. Brady was very helpful and I found exactly what I wanted at a great price.

Brady had good knowledge of stock and was very personable.

Came in right before closing on a Saturday, ordered 3 pieces of furniture. Staff was super friendly and not at all pushy. Said 3-4 weeks for delivery but called around 2 week mark and said was ready. Delivery guys were great, set everything up. They were also able to answer my questions about the furniture, was nice they had the knowledge and not just drop and go. This was my first experience at an Ashley store and they were great all around! Will definitely return if I need more furniture in the future.

Good selection. Great prices compared to other furniture stores. Clean, well lit facility. Friendly staff.

Brady Slater was great!

The people here are very nice the only one problem I had was it seems like the prices are somewhat High

Very knowledgeable staff

We were greeted and welcome by a knowledgeable salesman who was able to answer and clarify our questions and assist with an accommodating purchase

Worst experience of my life

We had an excellent experience at the Ashley Store on Friday, January 10, 2025. We started off just wanting two lamps, then bought 4 lamps, then just asked about their mattresses and now we want two new mattresses and a new electric recliner. Then went to Ashley again and bought an electric chair. Yesterday, we went to Ashley and this time bought a couch to match our electric chair.The staff to include your wonderful secretary, were knowledgeable as well as very polite. By the way, you are going to be sorry when your secretary retires. She is a gem. I am elderly and just can’t stand being talked to in a condescending manner. Our the two sales people spoke WITH us, not AT us, which I really appreciate at my age. I hope all of your sales people are as well trained and professional as our salesman and secretary were. Thanks to them, we will be back.

Very knowledgeable and helpful sales person. Thanks

Great experience with Benji!!! Love Ashley’s, will definitely be back!

Great customer service from John. He wasn’t pushy and gave us time to look around. If he didn’t know an answer to a question he tried to find out. Would definitely recommend Ashley Store in Muncie.

Had a great experience in and out quick

Great customer service, knowledgeable workers, and extremely helpful! Will be back!

Brady Slater made the process of picking out and buying our new furniture smooth from start to finish! He was helpful, but not pushy. He was honest and that’s something we always appreciate. Can’t wait to have our new furniture delivered!

Looked at many (more than 10) different furniture stores for a recliner. Ashley furniture in Muncie IN. had the nicest salesperson (Sarra) as well as the manager of all I went to. Their price was thre best too. I highly recommend this store the next time you need furniture.

Great salesman and patience. Even worked past closing for us.

Everyone was very friendly, and exceptionally helpful. They had many choices of the furniture I was looking for, and several choices of the things I was looking for in stock. I was very satisfied with my experience.

Great prices and wonderful sales staff made the experience quick and easy

Wonderful experience purchasing Ashley furniture.. The staff was most helpful..

Today we purchased a sofa and recliner from Ashley Furniture. Benji Wright was our salesman. I hate using the title of "salesman" because he did not come across like your usual salesman. He had any info we asked for and he was friendly. When we asked if they had a fabic patch to compare two pieces of furniture he got a dolly and wheeled the chair over to the sofa. He went above and beyond. I would recommend Ashley Furniture and Benji over and over.

Had a great experience with Benji who was our salesman!

Great place. John is very helpful. Great prices on furniture you will love.

Great service and great prices! John Dockery helped us find just what we wanted!

The whole experience was fantastic! Great smiling faces welcoming you into the store, very helpful on getting you what you are looking for! Wouldn’t go anywhere else! Thanks John & crew at Ashley Furniture for such amazing help!

John & traci went above n beyond

Great service

The salesman John and the manager was awesome.

Great experience here! Everyone was so kind and helpful!

Brady was professional, courteous and friendly and helpful in answering my questions.

It went well. The sales person was helpful and I found what I wanted without much hassle.

Brady was excellent to work with on our purchase.

I was in to purchase a new King mattress at the Ahley store in Muncie, IN. I was helped by Brady. He was extremely knowledgeable and helpful in all aspects of the sale.

Very professional and nice salesperson.

Great staff and service

Nice selection and John was very helpful, found exactly what I was looking for.

We were shopping for a sofa recliner and from the moment we walked in the door a salesperson approached us right away. His name is Benji and he was great. He showed us where we needed to look for them and then he let us shop but was always checking in with us to see how we were doing and if we had any questions. Once we found a sofa he was very helpful getting the paperwork done. Benji and everyone was very helpful and friendly. Would shop there again and highly recommend Ashley Homestore to anyone looking for any type of furniture!

Great experience at the store today salespersons and the sales management will way out of their way to make sure we got the deal of a lifetime very very pleased thank you

Benji helped us out with a purchase of our end tables! He was very courteous and prompt! I would request him if we returned to the Ashley Store

We really liked our sales Benji Wright and Jody at the front desk ! Benji is great , not pushy and really tries to help you find what you are looking for . Over all great experience.

They were very friendly and Benji answered my questions and helped me pick out furniture. I really appreciated him being patient with me and helping me pick out the right furniture for me.

Great experience! Super nice and knowledgeable staff!

Very polite and positive people. Only problem I had was they didn’t have any of there beds in stock.

Great store and the sales person was top rate!

Brady Slater was great at meeting all our needs!!!!

Great selection and prices. John was very helpful and knowledgeable. He didn't rush us while we were browsing. Will definitely be going back.

We were immediately greeted by John Dockery. He was professional, knowledgeable, friendly & patient. We appreciated how we were free to browse without any pressure. We also had our dog in the car & they allowed us to bring her in. This meant everything to us because we could shop in peace & really focus on choosing the perfect pieces for our home. Thank you to everyone in the store because it was a wonderful buying experience!

Great prices and the best low pressure sales.

The salesman “John” was good! He left me alone to make decisions and let me know he was there if I needed ,checked on me couple times and answered any questions I had. Because I was undecided on what I was looking for, I needed the space to think. The whole process was quick and painless!

Sales person was friendly, knowledgeable and very helpful.

Great service.

Went in for a twin mattress and found what we needed. Loaded and in our way in 30 minutes

The guy that helped us was nice and friendly. It didn’t feel like he was really pressuring us, which was great. The only thing I didn’t care for was I felt like the delivery charge is pretty expensive And I’ve never bought furniture before that charged you to bring the new furniture into the house.

Sarah was very helpful and sweet.

Great experience!

The staff here are so friendly and helpful. We went in to buy a new dining table and they were happy to help but not too pushy.

Brady was very nice and very patient with me.

We had the best experience at the Muncie store. Brady was the best! He knew his stuff about all the different fabrics on the furniture. He was patient with us as we made several changes. Every time we went in he didn’t seem like we were bothering him. He welcomed us and helped us make the right choices for a houseful of furniture, spending hours and always at the ready for questions or to get more information. We appreciate Brady so much and will definitely come back and request his assistance again and again!!

Very friendly and helpful

Brady was extremely helpful. Walked me through all the information and buying process. He was honest and straightforward. Made the process smooth and simple.

Amazing experience. Friendly staff. Remembered me from last visit and answered all questions I had! Will definitely be coming back.

Brady has been very helpful I will keep coming back

Super helpful, great experience

Brady Slater was an absolute gentleman! Best salesman I have ever smelt! He helped me pick out the perfect mattress! He was such a lovely man! Great mattress, great deal, great smells! Can't beat that!

The Ashley furniture store has all emilities a person could ever want for furnishing their home. Great prices and excellent service. If you're in Muncie, IN. Ask for Brady Slater. His knowledge and honest opinions about the furniture was refreshing and helpful. He made the selection process less stressful. Highly recommend Ashley furniture store.

Benji is the best! Great service!!!

I had two different individuals Anaja and John assist me with my purchase both very friendly and knowledgeable. Great sales people!

Excellent customer service, sales staff was extremely knowledgeable of their products and options. It was an absolutey delightful shopping experience.

Brady was pleasant and swift with his assistance!

John was very helpful. Didn't pressure us to buy. He answered our questions, and let us decide what was best for us.

Staff, especially Benji were very professional and made you feel really comfortable in the store. He was knowledgeable in the kind of furniture I was looking for. Told me the exact price for the items I purchased. The staff in Muncie were so welcoming. Great store and the displays are phenomenal!

I appreciate Ms. Wanda, and I believe her name is Amanda, For their outstanding customer service. They were very patient with me. ( I had a hard time choosing what I wanted ) You are amazing!

Sara was great!!

Brady was extremely helpful and not pushy!

I went in the store because I was in the market to buy a new mattress. A salesman named John Dockery helped me find exactly what I was looking for. He explained all of my options regarding the mattress that I had finally selected including delivery and set up options. He was extremely informative and answered all of my many questions. He definitely deserves some recognition for a job well done. Because of John's excellent customer service skills I bought the mattress even though I was pretty set on buying from another competitor. I'm very Happy with my shopping experience.

Sara was easy to work with and knowledgeable about the items we purchased.

John was great! He moved tables and lamps so we could see how they looked with our furniture we were considering. Very personable, as well. Would highly recommend John and Ashley Home!

Very polite people

Great experience! After multiple headaches from shopping online, The muncie ashley store completely resolved the issue. Very thankful

Benji was great to work with and very nice.

Very nice people to work with. And did not pressure you, Sara was nice to work with.

Brady was excellent! He kept checking on me because I was having difficulty on making a decision. I appreciate you telling me to follow my heart on what I wanted more! Can’t wait until the table, chairs, and bench are delivered! Thanks for your excellent service!

Benji was kind, courteous and welcoming. I had a little trouble finding something I liked, because I wanted something more plush and many of the items were very firm. They honored a price difference for us that we found on their website and we purchased a new couch, love seat combo. We appreciated the help, thanks again!

Visited the Muncie store and found very helpful friendly sales staff. They offered assistance and let us look, then jumped right in when we ready. John Dockery was very helpful, friendly and knowledgeable about the furniture available to us! Highly recommend.

Well lit, large showroom, helpful staff, great selection. Found a recliner that suits me.

They were really nice and helpful in what we needed to ask questions

Brady is very helpful, and all employees we ecountered with were friendly and professional.

Very nice and helpful. Great furniture store!

John our salesman was friendly and knowledgeable. Very helpful and understanding when we changed our mind on which items to purchase.

Enjoyed looking for our new furniture. So happy that we found what we liked. An Ashley ad card we received in the mail led us there for 0% interest for five years. However, very small print showed that it was not as advertised. Ended up paying a yearly fee for the 3 year 0% interest.

Brady was excellent to work with! We needed a new Mattress and he was very easy to work with and didn’t add any extra pressure. We did leave to go look at other stores, but we were not happy with other places! It was our first time shopping at Ashley, and we went back and Brady greeted us with a smile ready to help us finish the purchase!

Our sales lady was Sara White. She was very nice, did not pressure us at all (a very nice feeling) yet gave up the answers to all our questions. She helped make our shopping experience very nice. I would recommend both Sara and Ashley homestore if you need any furnishings. We'll go back. Yes we did buy a living room couch and loveseat.

John was great! He was patient, informative, and knew when to give me time to decide and make a choice! He didn't hover which was appreciated. I visited the muncie location on 3/19/24. If you are looking for new furniture ask for John, he is your guy!

John was great working with us to find a mattress. The only reason why it is a 4 vs a 5 is because the bed was not in stock in the warehouse.

Very professional and helpful. They have a nice selection at a nice price.

as soon as I walked in. Sara greeted me with a smile and asked me what she can do for me. She made me very comfortable (offered me this amazing chai tea) enough to walk through the whole entire place and have her patiently wait for me to decide what I wanted. Me and my husband are very picky people so I felt bad for her, but she hung in there and done a wonderful job. She said that she just started but she was very knowledgeable and when it came to helping me get out the door fast, she was on top of it and she had a great Supervisor there Jodi that was phenomenal too. I would definitely suggest Ashley‘s furniture store in Muncie for everybody.

Great service! Answered all our questions and are excited for upcoming delivery on Wednesday ! We appreciate their service.

Wanda was very knowledgeable about this products. She is very friendly, helpful and cares what the customers looking for. Thank you

Excellent customer service! My husband and I looked around multiple stores and decided a set from Ashley was the way we wanted to go. They will mix and match pieces for your personal preferences and offer 2 different delivery methods at good costs or hold your purchase while you take as many trips as you need to haul it home yourself! Thank you for the experience!

Love the staff. Wanda has helped us twice now find the perfect solution for us. We have purchased dining room and living room furniture from Ashley and we'll be back in the future I am sure

Very nice, educated, and helpful. Prices are pretty reasonable too. Would recommend to anyone!

Brady was very attentive. Our purchase was made easy with no pressure to add on extras. Wonderful, relaxing experience.

We had a fantastic experience at Ashley Furniture Home Store. The staff were so helpful and patient with us! They gave us all the information we needed to make an informed decision and everything we needed to make it happen!

John Dockery was great couldn’t ask for a better salesman! Helped when we had questions yet didn’t hover over us while finding a new matress for my wife and myself. Will definitely shop here again!

They were very friendly and helpful.

Bradley was very helpful in helping us pick out a new mattress. The financing process was very simple.

Benji was absolutely delightful and very helpful as we were looking for our perfect couch!

Brady was great to work with!

Great selection of home goods, pleasant interaction with associates at the store, well-lit and set floor displays, excellent customer service at the store and at the warehouse. Quick turnaround and communications on the placed order. They didn’t have what was advertised in the flyer when I stopped in but I got an acceptable and comparable item at the advertised price. I would shop there again.

Brady was An amazing person and helpful. He was extremely helpful in the regards of getting what I wanted and needed kn regards of bedframes and box springs.

Excellent customer service and we’re willing to match online prices.

Awesome help from Brady Slater. Highly recommend him for all your home furnishings.

Brady was an excellent salesman

Beautiful selection of furniture with friendly, helpful staff. I am very pleased with my purchase.

Thank you very helpful love the bed!

Lots of help.. Good people. Curtis We didn't feel pressured at all that sales people was close if we had any questions.

Brady was great to work with and very helpful. Highly recommend him.

Service was prompt HE was helpful and polite.

Nice prices and excellent sales team.

Very nice and easy to work with.

10/10. very affordable, financing is very easy to set up and we were offered 12 months no interest. Any longer term financing needed has such a small interest rate, it’s absolutely worth it. From walking into the store and walking out with a full bedroom suit took 15 minutes. Delivery and installation is offered,(typically between 100-150$ depending on location). Ashley furniture is quality, affordable and all around a great environment to buy furniture.

Wonderful

Knowledgeable staff helped me a quality mattress-Yea!

Always super friendly and willing to go the extra mile to find what you are looking for. Love the Muncie location. Will always return there. Thank you for all your help tonight John! Much appreciated

Great salesperson who listened and responded to our needs and desires.

Benji Wright was so friendly and very helpful with every question I had. He ordered my new stand and I’m so excited to get it.

We came in looking for a new couch and we were met at the door by Brady Slater. He was extremely helpful and made the whole process quick and easy. Highly recommend coming here if your in the market for new furniture.

The sales person Mikayla

Very good 10/10

Benji was a delight to work with..wasn’t pushy but answered all questions and had a great attitude and personality

Brady S. Is a really good salesman. Very knowledgeable and helpful without being pushy. He has earned my family’s business.

Professional friendly and knowledgeable👍 No wait. Im very satisfied. Will shop Ashley in future.

Prompt service very nice staff! Will visit store again for my needs👍

The store is immaculate! The way they display the furniture is very inviting! Everyone was super friendly!

Benji was our sales person. He was very courteous & helpful in getting us what we needed. Jody was friendly too! Thank you for a pleasant sales experience!

No pressure from our salesman, Benji, which made the experience amazing. Very knowledgeable and friendly. Everyone we spoke to in the store was great. Will definitely be back in the future.

Store Associates were very knowledgeable, and helpful. We appreciate well trained staff members of any business. Would not hesitate to go back to shop some more.

Our sales representative Benji Wright was awesome!

Benji was kind and helpful. Everyone in the store was very friendly!

Very good people.will help in any way possible.very good experience

Friendly and very attentive salesman. Overall he took the time to listen to our needs and provided honest opinion that helped influence our decision to make a purchase at Ashley.

Benji was a very competent salesman. Store was very well stocked.worth taking a look at if you want quality furniture.

Everyone was very helpful and friendly. It was a pleasure to shop there

I just purchased a mattress from Benji Wright. He was extremely knowledgeable and helpful. He was also incredibly nice. I would return to this store and buy from Benji again.

Always a pleasure. Salesman John was super helpful and we can’t wait to get our new kitchen set.

Great service! I just wanted to share that we visited near 20 furniture stores and were frustrated at how pushy their sales teams were. Brady quickly greeted us here and gave us the space we needed to make our decision which led to the purchase of our first new couch. As a sales manager that trains agents for a living, I appreciated his friendliness and giving us time to actually think without talking our ears off! Keep up the good work bud. CB

Brady was amazing at helping my husband and I pick out a couch! We really appreciated him being honest and open with all information but never pushy! This store in general was very good at listening to what we wanted, showing us where to find those items, and then letting us look around on our own without following us around like most furniture stores we've had experience with. We really appreciated that!

We had great service ordering our new king bed with Brady !

Was very helpful!! Showed us beds based off what we were looking for! He was polite and friendly

Questions that were simply put forward about the furniture did not have answers to; as, what type of material is the couch made out of, when will the next mattress sale be held? I envision having an employment based off commission, materials would be studied. Just an opinion..

Salesman was very helpful and considerate of what I wanted. I would definitely recommend this store to anyone looking for furniture.

Met a salesperson as I walked in the door. He graciously pointed me in the correct direction of my requests. He did mention his name, so when I had questions, I just called out his name and he appeared. After answering my questions, I explained my need to go pick up my grandson. He smiled and gave me his card. What a great experience it was. I called him at opening the next morning to tell him what to hold for me - and that I would be in before his lunch time. Better than internet shopping! Real people working for a living. I support local!

Benji was wonderful!

Your salesman is who got my business. He was very kind and helpful, he is the reason I bought from your store. His name is Brady Slater. He deserves all the credit.

Great selection and prices. welcoming and not pushy on sales.

Wanda is so very helpful! All of the sales people are very friendly but Wanda really does go out of her way to help and understand your needs!

Andi T John Dockery is the guy you want! Super friendly and efficient! He was also able to price match after I found a better deal on an item of furniture which was just the cherry on top of a stress free and fun experience! Thanks again John! I will be back!

Sales Rep was very nice and professional. She made shopping there very easy!

Very helpful staff. Great experience

Wanda was very helpful and the price was nice too.

Very patient & professional. Knowledgeable about different recliners

We were very pleased with Brady’s assistance and help in our selection. He seemed to understand exactly what style we needed and went above and beyond.

Was easy and very helpful. Thank you.

Friendly knowlegable salesman. Great prices

Very impressed with the salesman whom was very knowledgeable about everything. Will definitely return.

Brady was very nice and helpful.

Very nice and friendly!

Very nice staff, and very knowledgeable!

Benji was very helpful, knowledgeable, and polite and answered any questions we had

Brady was very good and did an amazing job of helping me decide on my purchases.

Great service and very knowledgeable sales person.

Brady was awesome! he was really helpful and got me a great deal on my new couch! He was super honest too and not pushy at all. Definitely recommend this place if you’re in the Muncie area and looking for some new furniture. Will definitely be back and asking for Brady if I have any more furniture needs!

Salesperson John was wonderful. He told us what areas we would find recliners. We went looking at the recliners and John didn't follow us around he just knew when to come and ask us if we had any questions. He was not a pushy salesperson. We would highly recommend him as a salesperson. Matter of fact everyone was friendly in the store. We would come back again and recommend this store to anyone you won't be disappointed.

Great service. It was late in the day and near closing time!! The customer representative was fantastic and made me feel very welcome and walked around with me. I will be back.

Nice experience. We were checked on but left time and space to make decisions.

Excellent service, very nice experience!

The salesman was very helpful told him what we was look for and was done look after only 15 minutes we found what we was looking for

All the staff, especially John, were wonderful to work with

Brady was super helpful in finding us a sectional that was in our price range, matched our style and size needs, and was sturdy. The most painless furniture shopping experience I've had.

Benji Wright was very helpful and friendly. Made me feel comfortable.

The sales man John was very helpful and nice. Love shopping at Ashley Store.

Was very satisfied with our resent purchase at Ashley furniture, and there prices were much better thenWalls in Muncie we’re we used to get all of our furniture for years until our last purchase that went horribly wrong and felt that after years of shopping at Walls that we are now switching all of our future furniture purchases to Asley in Muncie .

Large selection of furniture. Salesperson was very knowledgeable and helpful. Various options were provided to help us make our choice without any pressure to make a decision. I would highly recommend the Ashley Store we visited in Muncie, Indiana.

Benji was great! He was patient and kind and took time to try to match a table and chairs to a Dining Room Server. I may have to cancel my order because I think it's too big for my dining room. Hope they will cancel without it being a problem for them and my deposit is returned. I really hate it because I love the server!

John Dockery salesman, Muncie store, helped me in every way finding exactly what I wanted and needed for my living room.. Professional indeed! Everyone at this Ashley's store was incredibly awesome!!

We had a great experience with Brady. We needed to get a couch ASAP and he found us the perfect one we could pick up from the warehouse today. He was knowledgable and spent a lot of time with us exploring different things. Loved our experience.

Benji, John, and Samantha were all amazing and very helpful. It was me and my partners first time buying a mattress or full bed set and they made it very easy, enjoyable, and informative! Would highly recommend this staff and store to anyone looking to furnish their bedroom or home!!

Samantha helped my boyfriend and I find our dream couch!

I was totally expressed with the salesman, Brady, at the Muncie store. He was informative and offered me different items of furniture that I was interested in looking at. I'll definitely go back for future items.

When a item I wanted became available, Brady called to let me know it was available. He went the extra mile and it was very appreciated!

The store associate I’ve dealt with twice now at the Muncie location has been very friendly and helpful. I bought a couch, loveseat, chair and ottoman a month ago. Love the furniture. Very comfortable and the furniture holds it shape. Fabric is awesome. Just bought two chairs, some end tables and an entryway table. Waiting on chairs to get in stock. Excited to get them.

Brady was very helpful in picking out our furniture. He is quite knowledgeable on items he sells, very professional and quite friendly. We are so glad to have had him help us. He is definitely an asset to your store

Good service great selection

John was the man he explained everything to us and showed us step by step on what we had to pay and just the protection plans that our part of this establishment!!

Brady Slater was awesome to work with!

Our delivery guys have been amazing and Ryan in distribution has been working very hard to get us the pieces that we need. I appreciate you!

Brady was great and so helpful! Go see him for all your furniture needs!!

Very friendly service and very helpful and knowledgeable on my selection. Fair prices compared to other places I looked at bedding. Would recommend

Benji was super helpful....found everything we needed

Staff was very helpful and knowledgeable. Great selection and good prices. Highly recommended.

Benji the sales associate was very helpful and friendly. He was very professional. My husband and I enjoyed working with him. Thanks Benji!!!

Brady was very helpful from the moment I walked into the store. He helped me with all my questions and financial concerns.

John was great helping us with what we wanted. Everyone else in the store was so nice and helpful too! Will be back.

Brady is a huge help and made us feel more comfortable with our purchase

John was super nice and helpful! Great experience!

Very helpful, knowledgeable, answered all our questions. Stayed with us while looking around to explain about the furniture. Thanks Brady!!

Benji was very helpful. Great service, price.

Benji was a pleasure to work with and helped us throughly. Wasn’t pushy at all and let us decide on our own. Will always do my furniture shopping with him. Great experience all around.

Dalton was our sales associate he was very helpful and knowledgeable.

John was extremely knowledgeable, friendly, and helpful when we came in to purchase a couch. Would definitely come back!

All my questions answered and a very polite Salesman John Dockery. If I buy anything again it will be through John.

It was easy. Sales staff were super nice and made spending that much money not feel so much like a punch in the gut. My first big girl purchase was a bedroom suit. And I’m happy.

Brady was very kind and helpful!

A special thank you to Cody Williamson of the Muncie, In. store. This young man took customer service to the next level by helping my wife & I explore every possible solution for our living room needs. Absolutely a pleasure working with Cody! You just don't find Great Customer Service like we received anywhere, very often. Cody let us take our time and made sure that we were making the right decision for our living space! Appreciate your knowledge and expertise, Cody! Would highly recommend Ashley to anyone needing any type of furnishings for their home! Don't forget to ask for Cody Williamson, He's absolutely Top Notch!!!

Friendly and informative.

Brady was very helpful and got me taken care of really quickly.

Just a short note to thank each of you I have met at the ASHLEY HOME STORE in MUNCIE, IN. My browsing the store with the CAPABLE AND PLEASANT associates resulted in my purchases on 2/17/2023. Each of you I met during my shopping provided answers to my questions and proved to be outstanding associates whom I truly enjoyed. Thank you for making my shopping experience a delightful one! With appreciation, Harold Caldwell

John Dockery was incredibly helpful and kind.

Everyone was very helpful and friendly.

John was very helpful. I was in and out of there in 10 minutes. The ladies at the front desk were very nice and friendly!!

I've been shopping for a sofa. I've looked several places and found 1 at a good price and quality at Ashley Furniture in Muncie. Always heard Ashley furniture was expensive. But not at the one located in Muncie.

I loved the layout of the store. Brady was our salesman and took the time to show us around and gave some great advice and suggestions. I will be back and will also definitely seek out Brady! Awesome experience!

Great furniture showroom! Brady was excellent to work with to pick out our new couch and chairs!

I wouldn’t get a credit card from this company they will rip you off. I have paid multiple payments to them and my balance has not changed.

not impressed but people were still pretty friendly typical furnitures store but you don't really get the kind of deals that you want.

We had a great experience here buying furniture for our living room. Cody was so nice and helped us the whole way through. Best experience in a furniture store in a long time!

Benji was wonderful! Will definitely return in the future for our other furniture needs!

Very helpful, great selection.

Brady did an excellent job of understanding what we were looking for and gave us space to look around. He was attentive and helped us find what we were looking for. We felt no pressure to buy and he was up front and honest about about delivery estimates.

Great people real nice

Excellent service. Brady was quite knowledgeable of the recliners I was looking at.

Enjoyed our visit!! outstanding salesman named John.will most definitely been going back!!

I have been looking for a couch for 4 yrs now with no luck first time coming into ashley with the help of Benji he found us the perfect couch that we fell in love with. He answered all of our questions and helped us get the best deal and combination. Very happy with my experience and extremely excited for my couch. Thanks so much for the great service benji

Brady was awesome at finding a bedroom suit we wanted! Made the whole experience very smooth , very friendly and even price matched!

We worked with Brady who was great and though it took us three visits to make our final decision he was patient and thorough in answering our questions and addressing any concerns we had. We will definitely be returning when we want to make another furniture purchase.

Salesperson Wanda was extremely helpful and courteous.

I had a great experience. Ask for Brady!

I really enjoyed my time in your store. Benji did a fantastic job of keeping in contact with us as well as keeping us informed without crowding us or being overbearing. He did very well multitasking if interrupted by another customer. He gave everyone his attention without abandoning us

Brady Slater was professional, friendly, and extremely helpful. He answered questions and gave details on interesting products to us. Will definitely recommend and visit the store again for our next purchase.

Brady was extremely helpful in helping me find the right sofa for me. He even found the online price was 200.00 cheaper. Couldn’t ask for a nicer salesperson, no pressure.

Friendly and helpful associates. Store was immaculately clean and well arranged. The New Years sale prices on exactly what I was looking for was amazing. Recommend this store!

Helpful and friendly staff

The salesman was very helpful and made ordering very easy

Wanda was lovely! I have been to several furniture stores. She was the only saleswoman to help me find a couch that fits my family, my home, & my pocketbook.

Friendly. Answered our questions

Great looking, and reasonably priced.

Brady was very helpful!

Wanda was extremely helpful and patient. Expecially because I wasn’t really sure what I wanted. She took her time to show me every possibility until I was sure it was what I wanted.

This store has some beautiful furniture, with great markdowns, & friendly service. We just bought a nice bed for a great price!

Staff made it easy to decide on what I wanted. Very helpful and there was no pressure to buy. Will be back for more in the future

I was told that my purchase would be delivered by Friday but when I called to check on it I was told it would be 2 till 3 weeks because of Halloween Halloween is not a national holiday why is shipment being delayed because of Halloween the woman I spoke with was very rude when I asked for my money to be refunded

Cody was awesome! Very helpful and patient with our crazy family! 🤪

John was fantastic!!

When we first entered the store, we were greeted by a gentleman who directed us to the area we were wanting to look at. He told us to have a look around and he’d check with us in a few minutes. I really appreciated that because I do not like being followed by a salesman while I shop. After 5 minutes or so, he came and asked if we had any questions and by that time we did. We ended up buying a bedroom suite right then and now Benji is my go to guy whenever I need furniture. I really appreciated how he conducted business with me. He deserves recognition.

Beautiful store..was greeted quickly. Brady answered all my questions and I got just what I was there for. Will definitely shop there again!

I needed to choose a firm mattress and Benji was very helpful in explaining the different options. My husband just went to pick it up at the warehouse, so here's hoping my back feels better tomorrow morning.

Brady was very helpful!

Brady was knowledgeable, courteous, and did not hard sell.

John was a pleasure to work with!

Dude said we'd have our couches delivered in a week. He looked it up and everything. Nope they said another week. Disappointed. Update they made it a month out now all together. We are going to be canceling.

Very nice people.

Salesman Brady Slater was great to deal With! He very quickly showed me a leather recliner which was at a greatly reduced price. We had a great conversation about recliners. I bought the one he suggested. I am very pleased with price of the recliner and its comfort. I will contact Brady in the future for more purchases!!

Salesperson Luke Foster served as a thoughtful and informative guide through the store’s many offerings, ultimately helping us to find options that met my own requirements as well as those of my wife, Diana Zelman. Sales manager Traci Elliott was also courteous and helpful.

Brady was a pleasure to deal with. Not pushy/aggressive, just helpful and willing to go the extra mile!

John was great very helpful and not a pushy salesman

Very friendly, clean, and no pressure. Brady was extremely helpful and very easy to work with.

Tracie was very kind and got me exactly what I needed as soon as I stepped in the store. Brady was also very efficient and kind when getting my information. Great staff :)

Brady was great! He was around to answer my questions but also let me look and didn't hover. Great experience 👍

Excellent customer service over the phone to help make a purchase!

I love the furniture... But we had to wait 8 MONTHS to get it, even though at first they said it would only be 2-3 months. It really sucked sleeping on the floor for that long! No offering to recompense or anything, poor communication. Will probably not buy from them again.

Luke was super helpful and kind!

Cody was the best!! He had helped me a couple months before and today I bought a sectional from Ashley Furniture. He was very knowledgeable about the furniture and made the purchase easy! The showroom is beautiful.

Great experience! Alli Nobles was very knowledgeable and helpful. Would recommend friends and family to shop at Ashley furniture.

We came to Ashley looking for a sofa chaise and they had a wonderful selection, as well as an excellent staff. Christah was supremely helpful and went the extra mile to get more information for us.

Very nice young man to help with my purchase.

Luke was very helpful and knowledgeable. Thank you for your help

Our experience at Ashley Homestore was excellent. A big reason for that was the awesome customer service we received from Christah!! She was very helpful with information and showing us different sofa & chair options. We are very thankful for the kindness she showed to us and our two young boys. The store had a lot of options with great prices which was also nice.

Brady was great!! He helped us with all questions and went beyond helping so we could make decisions on our purchases. Tracy was also helpful with a couple questions. Thanks so much Brady we are very happy and can't wait for our new furniture.

All the staff was friendly and helpful!

Brady at the Muncie store was so helpful in getting us a new sectional! He even helped us price match the online pricing to get us the best deal. He was so helpful and worked with us over the course of a few days to help us make our decision

Very friendly and helpful sales reps. Both Brady Slater and Christah Brantley were excellent to work with. Thank you Brady and Christah!!

Christah Brantley was my advisor and she did a great job, everyone was nice and friendly. I love this store. Thank you

My wife and I had a wonderful experience shopping for new furniture at the Ashley store in Muncie The lady Kristah Was very helpful and insightful

Bought a recliner from Wanda and she was very patient with us as we tried to make up our minds. Best sales lady be sure to ask for her.

My wife and I just purchased a couch and loveseat from Ashley's in Muncie. Our salesman Luke Foster was fantastic and helped us decide what set would be the best fit for us. He helped us get the best deal possible and throughly explained the complete buying process including the extended warranty, which we purchased. Overall our buying experience was fantastic!!! We would highly recommend Ashley and Luke!!!

Everyone at this furniture store was so nice! I enjoyed talking to Alli, and Christah. They did everything they could to help me make an informed purchase and delivery! Thank you!!

Cody was great! He was very helpful and patient.

Great staff, excellent to work with!

The sales rep, Cody, was very personable and kind to our three kids under 3 while we were there. He was not willing to work with us on price outside of matching the online price. This was disappointing, but Ashley had the patio furniture we wanted and we had looked around a lot and were ready to buy. Shopping multiple evenings with young kids gets tiring even though they're great. Shianne, I may be butchering the spelling sorry if I am, was the one that checked us out at the end, that was not terrible, but not great either. Felt like she was annoyed I was there and that my kids were a bother. No eye contact, no smile, and was short with me. Hope she can grow in those things. Maybe it was a rough day for her who knows. Probably should've just asked.

Devin was great to work with. Very professional, knowledgeable and friendly.

John did a wonderful job helping me out today. Whenever I need any furniture I will make sure to come to the Muncie store for help. Beautiful store and we will be back. Thanks John!

Devin was very helpful

Our sales person Hannah was wonderful today. She made our purchase smooth an easy.

Sara was so nice and helpful. She answered all of my many questions. She calculated multiple times. She is knowledgeable and professional. She is also sweet. I’ll definitely come in to see her again. Thank you, Sara

Luke Foster was super nice and very helpful when looking for furniture. He was very informative on each piece we looked at. I left with a sofa, chair and ottoman, super happy with my purchase.

As soon as I walked in the door I was greeted. I was given Hannah to work with. I told her what I was looking for & she led me right to them. Hannah was amazing!! She made sure I thought the furniture was comfortable, she helped with color coordination (since they weren’t a set), & she offered me a great protection plan since I’m a dog mom. I’ll never shop anywhere else! Furniture shopping made easy & affordable. ❤️

Great service. Luke and Devin both helped on different days and made the sales process so easy. They knew a lot of details about my many questions. Great overall experience!

Nice and friendly staff and knowledgeable about the product we purchased.

Luke was great to work with!

Devin was good. Answered our questions when we asked and wasn't pushy.

Quick and courteous help!

Devin was very friendly and helpful Listened to what I wanted and didn't try to sell my something else. Will be back in the future.

Such a great experience! We loved working with Christa! She was so great! She understood our wants/need and gave us the perfect suggestions! We could not find the time to come back in the store to order so we did everything over the phone and electronically, and she made that incredibly easy for us! We would definitely order from this store and her again! :)

Christah was an amazing help!

Hannah was very kind and easy to work with.

Hannah Nesbit assisted in finding the piece of furniture I was looking for. She was very professional and friendly. The price was very good. I will be shopping again at Ashley Furniture.

Hannah was so awesome. We came in the store close to their closing time (unintentionally) and she was still very patient and kind! She helped us find exactly what we were looking for and she made us feel comfortable about our purchase.

I had Devin Bridget as my sales rep. He was friendly, very personable - seemed like a very nice guy. He was also knowledgeable about the furniture I was looking at; answering my questions without any hesitation. I found the furniture I was looking for, and had a totally satisfactory experience.

Luke F. was great! Very nice and helpful with answering all my questions!

Brightly lit store, plenty of helpful staff and relatively large showroom store displays. Projected delivery time 2-6 months. Seems to cater to customers wanting low down payment and low monthly payments. For example a kitchen table chair is $4 per month for a $180 chair.

Good quality home furnishings. I highly recommend this store. Everyone's very friendly and helpful.

John at the Muncie, IN is Amazing! Very Professional, Patient, went above and beyond!!!

Lori was amazing. Helped me find a couch and lazy boy that I absolutely love. Lori has a very wonderful personality and made the shopping experience wonderful!!!!

Great store and friendly staff!

Awesome furniture!!!! Bought all I could afford at the time. Going back!!!!

Ok. Decent prices and sales people leave you alone for the most part.

Glad to see new businesses opening.

Went there and sales lady tried to sell me rails for a bed even though the bed I picked out came with the rails. I did research before I went. Please do yours, No, I did not order bed from Ashley, Wet to Walls and got it cheaper and yes, with rails.

After purchasing a recliner, we received an ad which had the same recliner for $50 less. I called Ashley Homestore in Muncie, IN. to ask if they do a price differential and without questions or hassle, the representative said yes, we will have this credited back to your card in the next week. Wow, very impressed!! Thats what you call "excellent customer service"