Ashley | Terre Haute, IN 47802

I worked with Lacy and she was amazing. Initially I called and asked for information about items I found online but I ended up going into the store for the actual purchase. She explained everything to me I’m detail. The whole process took less than an hour. I even brought our new 5 month old puppy with us! She loved him! I have been a repeat customer with Ashley for years and they continue to meet and exceed my expectations.

I went in looking for a bunk bed; there weren't any on the floor for viewing. I hadn't made it very far through the store before I was stopped by a young lady name Raelee. I was worried that because of my poor appearance and small size that I wouldn't be treated like a buying customer... But she approached me nearly immediately, despite me wearing headphones, and saved me the time of searching the whole store. I suffer from fairly extreme bipolar 1 disorder; my anxiety is generally rather high, and I find it very difficult to go into stores by myself. I often get lost on the way because I don't have the brain capacity to navigate roads immediately. So I was nervous. But between her and a young man named Dakota who was their mattress specialist, they never failed to make me feel at home - and that's so proper for a furniture store helping you create your home at home. For people like me sleep is incredibly important - and they knew that immediately without being told, and didn't try to sell me anything I didn't need, but tried so hard to set me up with what would truly help me with that issue. I had forgotten that furniture can be financed... Despite having ghost credit, they were able to get me a really good approval. They were willing to mix and match programs to get me the best overall price, and they weren't afraid to explore different options with me. I've taken the time to write this review because I feel their hard work and pleasant air deserves praise. If every store was as helpful and pleasant as this furniture store, I think that'd make a beautiful world. I was thoroughly impressed, and now I have a way to build my credit that doesn't feel so overwhelming and crushing. Young and need to build your credit? Get your bed here instead of Walmart or Facebook marketplace. It's a bit pricey but it's cheap to start and the furniture is solid. Raelee took the time to explain to me how a specific method of construction lends to a strong piece of furniture. Honestly, I'll be back when I'm ready to pick up a desk. And I'll return to buy some pillows from the self proclaimed "man in the funny hat." My bed comes with white glove delivery, meaning some nice men will put my bed together for me. I may post pictures when it comes in, but I'm already so satisfied. Highly recommend.

great experience very friendly and helpful

they were very helpful and knowledgeable about what I was looking for

Very nice salesperson, beautiful store! Quality furniture!

Amazing sales people....lots to choose from. Wonderful experience!

Ashley Furniture went about and beyond to customize our purchase to serve us the best . The staff were top notch from our salesperson Raelee to the management we appreciate all that you did!

This place is an absolute joke. We spent over 5 grand on a sectional, called to get it warrantied out because it’s only been 3 years and it’s completely broken down. We purchased the extended warranty and then the company tells us it’s not covered, but if we call another company and purchase a separate protection plan then they will replace it! What?!? Don’t waste your time or money!! Horrible customer service!!

Terrible experience ordered in May and by December still never got furniture was never came in , ended up canceling order and going else where the other store got us our furniture with in 2 weeks.

Great customer service! Isaiah was a really helpful employee in our decision making. If you need anything, he's the person to talk to.