Ashley Store & Outlet Coralville, IA

I had originally written a 5 star review, because the service in the store was great. But it has been nothing but issues since then. It took 8 weeks for our furniture to arrive, after we were estimated only 3-5 weeks. I would not be upset by this but there was zero communication from anyone that there was a delay. I would call and ask for updates and get told "a salesman will need to call you back. They will get back to you shortly." I wouldn't get a call back. Long story short, after I called the store three times, I think they forgot to order part of our order but didn't want to admit their mistake as they offered to ship us part of the order but were still going to make us pay for the entire order. Then, the delivery finally arrives, and they didn't include the remote to the fire place, after I had specifically asked the delivery guys about it. They said it was included in a wrapped package of all the shelves that went with the tv set. I immediately took this apart and the remote was not there. I called Ashley. They told me they would ship one from their warehouse and it would arrive in 3-5 days. It's been three weeks. Still hasn't arrived. Every time I call and ask where it is they say "it shipped yesterday it should be there soon." I recommend looking elsewhere for your furniture needs.

I had a fantastic experience working with Michael Pfrimmer at Ashley Furniture! He went above and beyond to help me find the perfect couch and coffee tables for my new condo. He took the time to understand my style, found options that fit perfectly, and communicated clearly and promptly throughout the process. I highly recommend Michael to anyone looking for a smooth and enjoyable furniture shopping experience.

Very kind, friendly, attentive, good price, I appreciate your kindness

Mechelle was great

LOVED working with Mechelle in.Coralville, IA store. Super knowledgeable and let us look on our own to narrow down our decisions. She was not pushy just there is we had questions.

Jason was extremely helpful in finding me a couch and coffee table that was within my budget.

Ashley was helpful and not pushy. Happy with my choice.

Great, fast service, pleasant help . Delivery to the point. Overall very happy with service.

We went shopping for a couch. We found a lovely option and Christy T was very helpful. We got delivery scheduled as well. Very positive experience

Christy and Ziek were very educational on mattresses and furniture. They made my partner and I feel comfortable.

** Pending update ** We have agreed to a plan to resolve my issue. If this goes through I will come back to update my review. Only reason I give one star is because i cant give zero!! I am an overly large guy _ 6"5 and over 420lbs at the time of purchase due to medical issues. I walked in on two different days (2 diffetent associates that had no idea i was in previously) explained my back and nerve issues, what exactly I was looking for and most importantly a needed a recliner for a guy my size (I know there are plenty of options out there that I have seen online) and both associatea recommended the exact same recliner.. the redwood.. the one with the $1750 price tag each. We had just recently moved to the area and made a huge downsize in space. After talking it over with the wife, we went back the next day and purchased TWO of these chairs so they would match in our smaller place. Let me tell you, if you weigh anything over 175-200lbs, THIS CHAIR IS TRASH!! I had repair person out to our place to "fix" the exact same issue 4 times (one of those times they had it for over two weeks because he needed to work on it in the repair shop) I bet you cant guess what broke again?? 🤬😡 I will even add some photos to show this recliner was well taken care of and not abused to cause this issue.

Very helpfull and explained all things

Beautiful future! We worked with Christy and she made the process so easy! Christy is extremely friendly and knows the inventory well. Christy knew the right questions to ask to help us make the best decision for our new home.

5/5 Stars! Jake Airgood showed me several mattresses; sizes, qualities and frames. He went above and beyond explaining differences, answering questions, and financing. If you need anything from Ashley Store have Jake Airgood help you. He will find what you need.

Super good experience yesterday working with Jason N. He gave us space to look around but was ready to help us when we needed it. He showed us some really good deals and even helped us load our new furniture. Highly recommend!

Zeek Zirbel was awesome and helped us a lot thanks for helping us get our purple bed

Jake Airgood was fantastic to work with! Kind, knowledgeable, patient — never felt like he was trying to “sell” us on anything. I highly recommend working with him if you can.

I recently visited Ashley furniture in coralville mall, I spoke to Jason Nobel and Manny Gamon, they were both very kind and courteous and extremely helpful. I purchased a living room set at an amazing low price!! I appreciate the help they both gave me, they made the process very easy with no stress. Ashley Furniture is the place to go..ask for Manny or Jason!

We’ve spent our fair share of money & time at Ashley and will continue to do so because of the great service we receive each time! We’ll be back & requesting Manny Gamon to help us!!

Extremely helpful, friendly and gave us great options

Manny was super helpful and easy to work with. He made finding the right couch way less stressful and he was a great help the whole way through. Appreciate the help!

Mechelle was great. Go see her for all your furniture needs!

Mike and Zeke was awesome and got me and my wife perfectly situated with our bed.

Very attentive people and very sweet!

Christy T. helped my father pick out a new set of furniture for his sunroom. She was very knowledgable, helpful and kind and we will be sure to ask for her when making any further purchases at the store!

Christiy was great salesperson. Lots of great items to choose from

Ashley is the only place we shop for furniture. Michelle is awesome and has helped us furniture three of our rooms already! Wonderful! Thank you!

We were looking for a new bed and Manny G. Was able to find us exactly what we were looking for. We let him know our issue we have been currently having and he provided some great advice for us with deciding on a new mattress. Plus we found a bed frame that we really like and are very excited to update our room. Would absolutely recommend working with Manny. He is very knowledgeable and helpful!

We were very happy to purchase our set of loveseats from Jason Nobel at the Coralville location. Jason was very positive and professional and took the time to understand what we were looking for.

Christy was great to work with. Appreciated all her help.

We bought our couch here and Jason worked with us. He did a phenomenal job working with us on the purchase and was extremely attentive. Would recommend him to any future furniture shoppers!

Helpful! I came in one day to look at options and made sure Christy was there when I came back to make my purchases. She was so accommodating to my questions and needs, I didn’t want her to miss out on the sale.

Manny Gamon is the best!

Jason was wonderful to work with! Friendly and personable and attentive to our questions and needs! Go see Jason Nobel! He's fantastic!

We had great service at Ashley. Jason N was great to work with!

We visited Ashley to purchase sectional sofa and a small table for a nook. Mechelle Peck helped out with our purchase. This was a large purchase for us and we were looking at every little details and scenarios. Mechelle was very helpful in answering all the questions we had (and I presume we had way many more questions than most people). She was very helpful in letting us know of all the deals that could benefit our purchase. Overall, Mechelle was a great representative to work with.

My husband and I came in to take a look at couches and weren't exactly sure what we wanted or what would work for us. Christy was phenomenal help! She answered all our many questions, ran all the numbers, and helped us find what would fit our living room. We're very pleased with the service we received!

Jake Airgood was extremely helpful and we appreciated his input and assistance. Would definitely work with him again

Christy was so helpful! I came in expecting to have to settle after a disaster purchasing a sectional from another company. Christy greeted me and answered my initial questions about what might be in stock. I explained what I was ideally looking for, as it has been challenging to find something we love that fits our space well. Christy was able to give several suggestions that fit my needs and showed me exactly what I was hoping to find! She took the time to show me all the unique features, such as the washable fabric, anti-slip feet, a console with a drawer, etc. and went above and beyond any expectations I could have had. I appreciated her helping brainstorm various layouts and check prices on individual pieces of the sectional to fit all our needs and budget. She was very knowledgeable about each piece she suggested and the delivery process. I had many questions and she answered them all thoroughly. I felt she was very friendly, honest, and did not try to upsell, which was also greatly appreciated and comforting. Overall our experience was fantastic- thanks Christy!

I went to Ashley’s with my boyfriend and we worked with Jason who helped us buy furniture for our first home together and he was great. Made everything easy for us and made us laugh and was wonderful we’ll be back to work with him again for sure.

Ashley has a lot of options in furniture and decor and I really enjoyed working with Manny Gamon he is top top notch thanks again for working with me I appreciate it !!!!

Will Ambroson was a great help! He helped us find all of our needs quickly and efficiently. He was also very warm and easy to talk to. The store had all of our needs/wants and for a great cost, too. Highly recommend the Ashley Furniture Store in Coraville, IA

Mechelle was awesome got exactly what we wanted and a few extra things too!

Very professional, straight forward and fast

Thank you to Michael Pfrimmer for helping me with picking out a new recliner and dining set for my new place! He was very helpful and informative and made sure I had everything I needed to make this a successful trip!

Jake was patient in helping us pick the right furniture that matches our style.

Jesus Gamon he always give us excellent services make things easy for us I enjoy his expertise and how quick he resolve issue his customer services experience are the best .

Manny helped me with my selections for a new living room set including sofa, chaise, ottoman and lamps. He was very knowledgeable about Ashley products, and even offered helpful suggestions regarding regular maintenance and cleaning. Great experience with shopping and financing. Manny also carried my lamps out to my car for me, which was very nice. I will look for him the next time I shop. I am so happy with my new furniture!

Will & Mike were great!!! They were helpful & made sure I had everything I needed. Will purchase from them again.

Mechelle was extremely helpful and friendly. She is a great sales person. Top tier service

Go in and ask for Manny chill sales with a guy who knows his stuff and is there to help

Nice not pushy

Manny was super helpful and patient with me while picking out which couch wanted. Come to Ashley’s ask for manny in coralville

Michelle always helps us find exactly what we need.

I enjoyed working with Will Ambroson to make my furniture purchase. Will was very helpful and answered all of our questions. He was very knowledgeable and helped us make the best purchase for our budget and needs.

We had the best experience purchasing a bed, frame, and sheets. Zeek & Will both were very helpful, knowledgeable of the products and very friendly. Made our buying experience pleasant! Thank You !

Manny in the Coralville Ashley Store was great. We picked out a discounted loveseat and recliner set but couldn't get the couch that matched. He showed us a similar set on ths showroom floor that we liked better than what we originally picked out. It ended up the same price as the discounted set. It also has the new pet fabric that doesn't leave scratch marks. We love it and appreciate him showing us a nicer set without trying to push a much more expensive set on us. We love our new furniture! We will definitely go back to Ashley's and ask for Manny!

Jason was AMAZING!!!! Very helpful and very knowledgeable!! Promote that employee.

I just want to say that both Mike and Will were so helpful in finding what I was really looking for. Great customer service by Mike showing me options on the floor. Highly recommend!

I can't express enough how amazing the people at the Coralville, IA store are with making me feel welcome and handling all of my needs. I especially want to thank Mechelle, Cristy and Zeke. I have been at the store multiple times and have been treated like a VIP each time. I have had to make changes to my order multiple times due to my needs and life circumstances changing. They all worked as a team and made miracles happen. All 3 of these amazing superstars never made me feel rushed or pinned down to a decision. I have a terrible time making decisions and i hate to shop. Christy, Michelle, and Zeke helped me feel calm and ok with whatever decision I made. They gave me suggestions when i needed it and space when i needed it. And they genuinely cared about me feeling ok with my decisions.They are better than any psychotherapist out there. They are Furniture Gurus.

Fast and friendly service, Michelle did a great job helping us pick out a sectional.

I was in the market for a recliner for my new apartment and worked with Jake. He made the experience seamless, and he was very knowledgeable about the recliners. I will definitely be back.

Absolutely wonderful experience shopping for new furniture. Mechelle was so helpful in finding what we were looking for. Highly recommend her.

Mechelle did a great job helping us find a bench for our dogs!

Jake was very helpful in our purchase!

The staff is very helpful!

I had a great time at Ashley's. Manny was super helpful and got me a sweet deal!

Mechelle was wonderful. Very knowledgeable about products in the store.

I’ve worked with Will at this Ashley’s site for the last two big purchases I’ve made and he’s great! Honest, helpful and cares about helping you find what you need vs what big corporations want you to buy. He makes a stressful time feel fun!

Zeek gave us outstanding service. He helped us find what we needed quickly, offered very valued opinions, and arranged delivery. He made the buying process very easy. Thank you, Zeek!

Will A. Is very great to work with. He showed us options in style, size and color we were looking for and made the process very easy. Thank you, Will!

Manny was a great help

Christy Terp Ms Terp helped today picking out lazy boy furniture. She was extremely helpful and attentive. I would highly recommend her for her personal and professional demeanor and abilities. Patrick J Lillis MD

Jason was awesome. Very knowledgeable and helpful! We highly recommend dealing with Jason and Ashley!!!

Great service!! Mike was great for helping cut prices down.

Will never buy furniture from here again.

Bought a couch at Ashley’s & walked around the store twice. When my gf & I finally found a couch for our apartment, Will answered all of our questions. Made the whole process easy!

Great staff and help!

Christy was wonderful to work with. She was very helpful and knowledgeable.

I have a great experience in Ashley furniture in Coralville IA. Ally and Jason, they were very friendly and helpful 👏

Hello will and Ryan are the best thanx Ryan for assistanting me with the right funiture

Jason Nobel helped us find some fantastic furniture for our new house! Very knowledgeable on the construction and quality of all their items, showed us how they worked and even took the leaf out of a table so we could see it without. Always stopped by when he thought we had interest in an item and was very personable but it didnt feel like he was hovering. Left us alone to discuss amongst ourselves and walk around. Ended up buying three pieces of furniture and will definitely be back to buy more from him! Prices were comparable to elsewhere and quality was outstanding. If you stop in definitely ask for Jason!

Ryan, Jason, Michelle, and Will were all amazing! I took awhile to make a choice and they were so helpful every time I visited. The process was very transparent and super easy! Thanks team!

Jake at the Coralville location is absolutely amazing to work with! We have bought several pieces from him and he has always been great. Would highly recommend.

Christy was fabulous

Michelle was very helpful and showed us exactly the sofa we were looking for!

Christy was amazing!!! She helped us find exactly what we wanted in our couch and love seats! Christy didn't waste anytime showing us exactly what we wanted.

I had a very nice experience working with Michael. He was very detail oriented and took the time to show me pieces I loved. 10/10 would work with him again.

Very satisfied first time customers! 😃 Big beautiful place , many many options , high quality items , nice customer service , easygoing & simple purchase & delivery. Christy was a big help attending to us made our first experience at ASHLEY worthwhile & went well! Will absolutely return again & we highly recommend! 😃✅💯👏👏👏

We worked with Jake finding a sectional for our family. We had rather specific qualities that we were wanting. Jake was very knowledgeable, helpful and patient throughout the process. Thanks, Jake!

Had a great time here, first time in and was helped out by Mike (nice bow tie!) who made it easy to picture the pieces I liked in my actual home. Deserved a 5star for the way he suggested measurements and if the chaise would fit with things I have already… just awesome. I’ll be back for matching chairs I found to go w/ the chaise I picked out this time. The quality of the items was above what I expected, too.

Mechelle is a great salesperson and gave great customer service. She answered all our questions.

Jake did an outstanding job

Mechelle Peck was wonderful help!!

Christy was great!!

Worked for me in making purchase possible. Answered all my questions, found the color I needed, great working with him.

Ashley Furniture in Coralville strikes a solid balance between selection and service. While not flawless, it delivers a dependable shopping experience worthy of a five-star review. The showroom is expansive, showcasing a wide array of styles, from contemporary to traditional, catering to diverse tastes. I particularly appreciated the well-organized layout, making it easy to browse and compare different furniture sets. The staff was generally helpful and knowledgeable. While some were more proactive than others, they were all willing to answer questions and assist with finding specific items. I didn't feel pressured to make a purchase, which is always a plus. The delivery process was smooth, with clear communication and on-time arrival. However, a few areas could be improved. Some of the floor models showed signs of wear, and the pricing, while competitive, could be more transparent. Additionally, while the majority of the staff was helpful, a few seemed less engaged. Overall, Ashley Furniture in Coralville provides a reliable and reasonably priced furniture shopping experience. It's a good option for those seeking a broad selection and decent service. Special thanks to Jason Nobel for his first class service.

Jason Nobel was amazing to work with! He really helped us to find what we were wanting for our home and was very knowledgeable. If I bought furniture in the future at Ashley’s, I would definitely request Jason!!!

Ally was amazing today. She was very knowledgeable with the products we were looking for today. She was polite and patient with our indecisiveness. We will definitely be back to see her again.

Will. A was very good at his job, loved the couch we bought, Ashley's is the best.

I appreciate the many choices available at the Coralville location. All of my questions were answered and ordering was easy.

Had a great experience purchasing a sectional couch with Christy! She was knowledgeable and friendly! No pressure tactics either.

Christy was great. She met all of our needs today. She was very knowledgeable. Happy to deal with her again in the future.

I worked with Jason and he helped me find two Lazy Boy recliners. He showed us what he thought would be the perfect chairs for us. After him showing us the chairs and explaining how to work them, he also told us about how they were made. Then left us alone to talk to each other and try out other pieces. He was right and we bought two of the chairs he showed us. I would definitely be back to work with him, he was knowledgeable and not your typical hovering sales person. Go see him!

In and out. No pressure and great service and selection.

Allison Garringer was very helpful at Ashley furniture. She helped with color and size to not have whole living room set matching. Highly recommend

My wife and I recently purchased two recliners from Ashley in Coralville with the assistance of Sid Choudhary. We really enjoyed working with him. He was very personable, knowledgeable, and patient with us as we looked through the recliners on display. He answered all of our questions and did not pressure us to make up our minds. We are very satisfied with the recliners we bought and happy to post a five-star review.

Ashley Furniture in Coralville IA is a great place to furnish your house. As soon as we walked in the door we were greeted by Michelle. She inquired about our visit, what could she help us with. We were in need of a new twin size bed and mattress. Michelle showed us around the bedroom area, letting us know which bedroom sets came in a twin size. We were even shown the Clearance area. After making our selection, we went to the bedding area. Zeke took over and walked us through our mattress / pillow choices. Then on to pick out some high stools for our kitchen island seating. During the whole process, we were not lead to the most expensive furniture. Michelle and Zeke explained the differences in cost, benefits and allowed to make our decision based upon our budget. Thanks for making it a pain free experience. We can hardly wait to have our selections delivered. This is a repeat purchase from Ashley in Coralville, we will definitely be back again!

I am new here to Iowa, and have been searching for furniture that best fits me! I worked with Ryan, and he pointed me in all the right directions. (With patience) He is very friendly and humble, he went out of his way to help me find what I was looking for!

Mechelle was super friendly and helpful. Our experience was quick, easy, and painless and we will be back

Our salesperson was awesome!!! Very helpful.

Michael was great!

Great experience shopping with Michelle. She answered all our questions and gave us great recommendations.

Ally was wonderful at the coralville, iowa location..she was helpful and very patient

Jake made our shopping experience efficient! He is very knowledgeable on the future and explained all we needed to know with the purchase, delivery and protection plan process. We will definitely seek out his help for future purchases!

Christy was great helping us to find furniture for both our living room and family room. She was very knowledgeable about the products and did not put any pressure on us to buy. We will seek her out the next time we are looking for furniture.

We traveled out of town to visit the outlet store. Mechelle greeted us at the door and she helped us with the design and purchase of half our new house furniture! I can't recommend her enough and we'll be seeking her out when we come back!

We worked with Jason and he is a gem! Super knowledgeable and with good advice. He quickly got our aesthetics and needs and worked with us to figure it out. Never felt pushy. Very real and kind human being!

In and out with no hassle. Just what I was looking for. Quick delivery sold me compared to competition.

Christy and Jason were a blast helping me pick out a dinning room set! After searching around, they listened to what I was looking for and helped me stay in budget. Christy was great in helping me find the right look and made the process easy. Now I’m excited to get my dinning set 🥳 Great service, really enjoyed the experience!

Hands down the best experience ever! The staff is truly amazing!

Helpful service, quick delivery times, no upselling

Jason N was so helpful. We got the best price and some really great pieces that we know will go well together. Thanks for all your running back and forth Jason!

I worked with Sid at the Coralville location. Was quick, knowledgeable and great to work with. I had purchased the guardian protection plan on my couch and dining room chairs and have had a great experience with it. I have 3 kids so have used it a lot. After over 3 years they couldn’t get the stains out of the chairs so gave me a credit to use in store for anything they sell. Was easy to use and everyone was happy to help! Request Sid if you go!

Cristy and Jason were very prompt and helpful. They made it almost too easy to buy some great new living room furniture.

Jason and his team are amazing.

Mechelle was able to price match a recliner I really wanted! So happy with my experience at Ashley in Coralridge mall!

Excellent customer service

Jason was great at helping us out today! Just went to buy our ottoman for our couch and everything went super smooth and simple!!

Jake was very good and a very informative salesman. We felt no rush, nor did he try to push anything towards us. Would 100% recommend Jake if you’re in the market for furniture!

Our experience was amazing!!! Zeke was very helpful and knowledgeable on mattresses. Christy was very welcoming and assisted us on finding the right frame.

Jason N was absolutely AMAZING!!! Was wonderful to work with, so fun, helpful and patient with me trying to decide the perfect couch for our house. Will definitely come back to Ashley for our next furniture purchase!!

Will was amazing throught the whole process of us buying furniture

Will is an excellent consultant!!!

Extremely helpful and pleasant. Nice to be around a happy representative.

Manny is a great guy to work with on getting a bed he is very personable, and Jake as well, and Mechelle

Jake A. and Manny, are both great to work with at the Coralville, IA store.

Jason N could not have made our time here any easier and more comfortable. Awesome group here.

Manny G is the best. He was soo helpful with getting an error straightened out and helped me with additional items. Thank you!

Excellent customer service! Mechelle did an excellent job getting us set up with our new sectional and recliner!

Jake was amazing. Helped us narrow down the perfect living room set for our family

I highly recommend this place it has tons of beautiful furniture to choose from , the costumer service it’s great ! Mechelle P was great helping to find my dream bed and explaining me the best options to have it delivered at home .

Very friendly and helpful staff

Will at Ashley furniture was great to work with and knew the business. Thanks Will. Julie

Christy was super knowledgeable and helpful! Got us what we needed in no time at all.

Christy was very helpful, knowledgeable and friendly. Highly recommend!

Nice selection and service. Thanks Christy!

Listened to our desires and have is many options to choose from. Michelle was attentive and not pushy. She gave us space to discuss then came back to check in. She had a good sense of humor and was delightful to work with!

Great experience

Mechelle greeted us kindly and without expectation of a sale. I suspect all prospective customers are treated the same. She was knowledgeable and familiar with the inventory and where it was located within the store. When we came back a week or more later she recalled us and what we were looking for. She's a 5 star keeper!

Thanks to Ryan Hurt for all the help on my father's chair and our new purchase. Thanks to Manny for finishing up with our new purchase. Look up either one for your next purchase.

Another great experience at Ashley furniture, the sales team are always a great help! Thanks to Zeek for his quality service.

Mechelle was an absolute gem to work with. She was very educated on the sale as well as all details to go over with me about delivery. We are so happy with our table and chairs set! The delivery men were also very kind and helpful.

I worked with Jason today. He's was a pleasure to work with. His balance of being available to answer questions and offer assistance yet not be overbearing and follow us around was perfect. Highly recommend asking for him if you stop in.

Allison G was awesome! She listened to what we said and found us exactly what we needed! She was very knowledgeable about all the products at Ashley’s! I would highly recommend her!

Will Ambroson helped my husband and I today to get some much needed furniture in our living room. He was very friendly and helpful, and was not pushy which I appreciated a lot.

Manny was great with helping us!

Manny was super helpful!

Jake was very helpful and gave us space to make our decision. After shopping at numerous furniture stores, Ashley had exactly what I had been looking for!

Christy T was fantastic she took a lot of time with my husband who did know he was buying a chair today. She was excellent.

Jake was great to work with. Very efficient and knew what was the best for us.

Jake was SUPER friendly and helpful. Very knowledgeable.

Jake is the BEST! He is very knowledgeable, patient and understanding the ins and outs of the mattresses. Very impressed. He should be brought up to be a Manager as he also works very well with people

Shopping here is awesome. Talk to Will A on Monday Tues Friday I actually enjoy shopping for a couch, which I did not expect. Very knowledgeable and personable.

Christy was THE BEST. We weren’t sure what we wanted and it had been a good dozen years since we shopped for furniture. Christy was thorough and was SO knowledgeable about everything we looked at. After we made our choice, she was kind enough to let us know about the financing options and Ashley’s options for insurance against accidents. As tired as we were at the end of a very long week, Christy was patient and kind, knowledgeable and willing to answer every question we had. We were lucky to have Christy greet us when we walked in the door!

Manny and Jake were a pleasure to work with! Thank you so much for your help!

Mechelle Peck was amazing at Coral Ridge. She took her time and shared her expertise. Thank you❣️❣️❣️❣️Jeff Miller

Christy was very helpful! She have us a LOT of her time and showed all the options. We started looking at a clearance recliner and on our 3rd visit ended up bying a 3 piece flex steel living room set.

Jake arigood at coralville gets 5 stars for excellent help

I had the pleasure of working with Mechelle over the last few days as I looked at sectionals. She was very informative, attentive, and had a warm and inviting personality. I would highly recommend her.

Christy Terp was very helpful and courteous. Great experience!!

We worked with Mary Anne and she was amazing! We had been looking at different furniture stores and felt pressured to buy, but not with Mary Anne. Her goal was that we were happy with what we wanted. We browsed by ourselves and when we knew what we wanted she was there to sit patiently with us to put the order in and suggest fabric types when we asked. We purchased a custom sectional, fainting couch, swivel chair and entire bedroom set. She asked us what our preferences were for each and made suggestions then let us browse. It's been 5 months since our purchase and we haven't regretted a thing. My husband and I constantly say how this couch was our best purchase. Ask for Mary Anne!

A few months ago we started shopping for a couch. Christy with Ashley Furniture in Coralville, Iowa was very helpful to us and very knowledgeable about Ashley’s merchandise. We didn’t buy that first day but did go back recently, and again with great assistance from Christy found the perfect couch for us. Highly recommend this store in Coralville and in particular Christy.

Helpful, polite, friendly

Mary Anne Ostrum was especially patient and helpful in finding a furniture set that worked well in our living space and met our comfort expectations, was a great experience.

Had a great experience here! Someone greets you at the door and asks if you need help right away and if not they do not constantly pester you! No high pressure sales either. Christy was very knowledgeable of all the furniture and helpful with all our questions. Huge selection! We found just what we needed!

Super easy and quick process to get a couch we loved. Manny was great!

We had a great experience with Ashley Furniture in Coralville! Mary Anne Ostrum was wonderful to work with! Despite the store being near closing time, she was patient and continued to run numbers for us and gave us sectional ideas. We also had a good experience with Ashley Furniture customer service when we needed a little extra stuffing for one cushion.

Both Christy, Zeek and Denise helped make our shopping for a new living room and bedroom set, painless. Thank you for a wonderful experience.

Will was amazing in helping me find the right fit for my space!! Absolutely amazing!!!

Manny at the Coralville Ashley Store was a great help when picking out a sofa and chairs! He was super knowledgeable on products throughout the store! Thank you, Lori

We came to look at couches and sectionals and Will was super friendly, wasn’t pushy and was extremely knowledgeable. He gave us multiple options within the price range we had in mind and we left feeling happy about our purchase!

I dealt with the sales rep Mechelle at the Coralville Ashley store in IA. She is fantastic and walked us through every single one of the 3 purchases of furniture sets we ordered to furnish our new Condo. She was patient, efficient and very helpful, professional in helping us with the best choices possible so we could pick what we needed for our space. She followed up on our deliveries and notified us when things were in warehouses so we could schedule deliveries l. She’s a great asset for a great customer service experience.

I believe that you need to hire more like Mary Anne Ostrum.She was very patient and helpful , me and my mother would like to thank her for her help.

Christy went above and beyond to help me the exact couch I wanted for our rental house! She was available when I reached out and helped resolve a delivery issue in a timely manner. Next time you are in Ashley Furniture in Coralville, IA be sure to ask for her help!

Christy was wonderful help me finish finalizing our purchase and made everything clear. And Mary Anne helped us days prior on figuring out which couch to get and gave us our full information before purchase. Both were very wonderful and nice and patient. I greatly appreciate their time

We were helped by Mary Anne Ostrum, who was excellent! She was able to answer our question quickly and knowledgeable, helped us sort through delivery/pickup logistics, and educated us about your protection plan for our new couch. She was great, and we will come to your store first next time to look for new furniture.

Christy was incredible and did an amazing job showing us around. Her patience and product knowledge was awesome and super appreciated. Extremely glad to have stopped by and walked away with a new piece of furniture for our home!

Wonderful experience working with Denise to purchase our new sectional! She is super helpful, knowledgeable and friendly. We work with her whenever we purchase furniture.

We had a great experience at Ashley! Christy was the sales lady helping us and she did a fabulous job! She was very friendly and knowledgeable about all of the couches!

Jake Airgood is my go-to at this Ashley location. He is an excellent resource and is able to assist me every time I am looking for new furniture. He provides great customer service!

Denise and Christy made the experience of buying our new couch and recliner very smooth and simple!!

Jake A was wonderful! He was able to direct us to the specific items that fit our space and were within our budget. Such a great shopping experience!

Christy - very helpful and informative.

Denise was absolutely wonderful to work with when I was buying furniture for my home. She was very helpful and patient with all of my questions and needs. I highly recommend anyone buying at Ashley Furniture, in Coralville, to ask for Denise.

worked with Jake for pretty much everything a new place would need and he was amazing -helpful, knowledgeable, and very efficient in coordinating delivery, adapting to last-minute changes, and exchanging the one item that was not delivered in stellar condition. Thanks, Jake!

We love our new dinning table! The colors are beautiful and the quality is excellent! Manny Gamon was great! He helped us make sure we found what we were looking for and he provided an excellent customer service. We'll definitely keep coming back!

Our new outdoor space is excellent, especially with the furniture we got from Ashely in Coralville. What made the experience even better was our rep, Mary Anne Ostrum. She handled all of the details well in making sure the furniture was assembled when needed and called to tell me it was ready for pick up. Track her down if you go to C-Ville.

I had a wonderful experience at the Ashley Homestore. Mary Anne was very helpful with helping me decide on fabrics and styles. She was there to answer questions and showing me the different items around the store that were similar to what I was looking at so I knew what choices were available. I highly recommend this store for all your furniture purchases. I was able to furnish my living room and kitchen all at one store.

Mary Ann was wonderful!! Very pleasant and super helpful! Definitely recommend!!

I have purchased two items from Ashley home furnishings. Both times, I was very impressed with the knowledge of the staff’ their positive assistance, and their ability to tell me about the purchase that I was considering without pressuring me to make a decision. Will, my second Sales associate, actually gave me his phone number and let me text him with questions and assisted me in choosing the right piece of furniture for what I needed. I will shop here for my furniture needs from now on. Thanks.

Christy Terp was so helpful, patient and fun to work with on my recent purchase. And she was very knowledgeable about the different frames cushion types and materials used by the two different companies I was interested in. Thanks Christy!

Christy Terp was an amazing assistant in finding our perfect couch!

I had a great time with Mary Anne Ostrum and she was very welcoming and extremely helpful.

I went in to look at the Labor Day sales and salesperson Mechelle Peck really helped! I ended up getting sofa and loveseat for 699 plus she got me an extra discount on top. It wasn’t huge but anything helps when buying expensive furniture. I will definitely be keeping her card for future purchase and I will also recommend you ask for her!

Ashley carries Lazy Boy furniture. You'd never know it if you Google La-Z-Boy in Iowa City. You'd be directed to Cedar Rapids just like I was. But someone told me and so glad they did. Great selection, great space, super easy parking and best of all, Sales Consultant Mary Anne O. Well humored, knowledgeable, adult attention span, patient and keen observer. If she changes stores, I will follow.

Great experience w Ashley furniture and Christy and team were so helpful! Will be back!

Appreciated the help we received from Christy at the Coralville, IA store. She went above and beyond to help us get the right dresser for our son. We live out of town, so she took pictures of the ones we were looking at and helped to answer any questions we had. It made the process much smoother!

Absolutely an amazing experience here! Mechelle Peck is top notch and highly recommend you seek her out with all your home needs!!

We had an excellent experience purchasing furniture for our new home from the Ashley Furniture store in Coralville. Christy was amazing! We will be going back for more items and will seek out Christy to assist us again.

Christy Terp was great to work with. She was very helpful and not pushy. She showed us all our options and my daughter loves her new chest of drawers!!

I appreciated all the help and honesty that Christy Terp gave me in selecting my Bar Stools.

We came in for a smaller sized couch and was helped by Mary Anne. She helped us with the selection and informed us of all pattern choices and what we could do to the couch to make it truly our own. After we got the couch delivered we decided that we need to expand the couch as we shifted our living room layout. Thankfully we picked up a sectional style and once again when we stopped into the store Mary Anne came to the rescue. We ordered several more pieces to increase the size and eagerly await. Our assistance with the major purchase was top notch. We are gladly going back to buy a dining table down the line. We highly recommend Mary Anne and Ashley’s to anyone in need.

We had a great experience with Mechelle at the Coralville Ashley Furniture. It took us three trips and a lot of fabric perusing to finally make our choice. She was patient and helpful and understood this was a big purchase for us. Thanks Mechelle!

Mechelle P was super awesome, excellent service, was kind and had great manners. Got a great deal very happy with my service :)

Mary Anne was a pleasure to work with! She was so helpful with picking out furniture that fit my home and my budget.

Christy was amazing! I needed a recliner for knee replacement surgery. She was informative, friendly and very knowledgeable. She ended up helping me get a sofa and chair (all with recliners)! I will highly recommend her to friends and family. PLUS I was convinced to get the pet protection. She is great!!! Ask for Christy!

Mary Anne Ostrum was very knowledgeable and awnsered all questions we had when bought our sofa from there

Christy was a wonderful assistant in finding the perfect couches. She listened to what we were looking for & provided multiple options. She provided top notch service. It was a pleasure doing business with her.

Mechelle and Jake were amazing! I just move from NC and they were super attentive and helped me find everything I needed. They walked me around the store and talked me through all my options. I will definitely be back and ask for them!

Jake Airgood was so very patient and informative while we chose our new couches today. Wonderful experience. Will recommend!

Christy was so amazing! Aided my husband and I from the moment we walked into the store to help us pick out perfect couch we needed for our basement. Really nice and highly recommend working with her!

I worked with Christy at the Coralville store! The process was smooth and I’m excited to get my new couch

Very professional and attentive salesperson. However, the prices are rather high..! I'm still researching the competition.

Christy was a very attentive, informative, thoughtful and personable consultant. With this being my first time purchasing from Ashley, Christy took extra time to explain important details surrounding quality, delivery, and protection of my purchase. Thank you, Christy for your service and dedication to making this experience stress free and smooth- and thank you Ashley.

What an amazing experience! Drove over from Des Moines and had the good fate of meeting Will A., a fellow North Iowan! I had called ahead and he had everything ready to show us based on what I was telling him we were looking for. He had completed all the homework and leg work and made our job so easy. We absolutely loved what he was showing us and he knew all the ins and outs. In the end the only downside is that we purchased more than we had intended! 🤣😂 The selection here was great and they had everything from entry-level to nice mid-range and some beautiful customizable choices as well!. We most appreciated working with will. His customer service and attention to detail or second to none! Found out he grew up in the business and literally started selling furniture when he was 11, so he knows a thing or two about this, plus made it fun!!! 🙌🏼🎉👍🏼

Michelle and Manny were great!!

Came in to just look and ended up buying a new kitchen table! Mechelle was awesome and helped us find the right table for our new house! Mechelle was very informative and polite and made the entire experience fantastic!!!

Michelle was great! We happened to walk into the store to look around, and ended up falling in love with one of the tables, but we didn't like the chairs. Michelle helped us find the perfect chairs for our new table and got us all squared away! She was great!

We stopped in to "just take a quick look". We were approached by Christy and she was Incredibly helpful and patient with us. She was able to understand our taste and showed us all of our options and took the time to explain everything. Hard to find good customer service some times. She was amazing!!

Our experience at this store was efficient and our consultant, Mary Anne Ostrum, was extremely knowledgeable, personable, and understanding. She listened to our requests and showed us sets that fit our wishes. She was up front and honest about prices and helped us find the perfect dining room set. She was friendly towards our 1.5 year old and didn’t mind she was climbing on all the couches and pushing all the recliner buttons! Without her guidance, we would have overwhelmed with our choices, but she made our experience excellent.

Mary Anne made buying a couch a pleasant experience! She is wonderful!

Mme Peck from the Ashley furniture of Coralville was very professional and help us taking care of our purchase of our 2 couchs. We are thankful for her many advices. Thank again

My wife and I were looking for some furniture for our new house so we came in to look around. Manny Gamon offered to assist us, he was very friendly and answered all of our questions. He helped us find exactly what we were looking for and at a good price, we were very pleased!

If you’re shopping at Ashley’s in the Coralville Mall, I recommend working with Mary Anne Ostrum. She was extremely helpful in supporting me throughout the process of shopping through many styles and finishes of dressers, leading me to find the perfect one. Such a great experience.

Christy was super helpful and answered all my questions! Quick and easy buy!

Great customer service experience with Mary Ann Ostrum

Manny G was very helpful. Would highly recommend him to help with your furniture needs.

My husband Dave and I had an amazing experience working with Ryan and Catherine and purchasing furniture today. They were both delightful and extremely helpful! Highly recommend! We will be returning for future purchases!!!

Michelle was very patient and knowledgeable on a variety of recliners and explained the differences so we could make a solid decision. The two recliners were delivered today and we are very happy with the purchase and delivery!

Had the best experience buying our first couch! Michelle was incredibly helpful and made the process so easy. We will be coming back for future purchases! Thank you!!

Michelle P was excellent at helping us select what we wanted

Our recent home purchase prompted my wife and I to seek new furniture to furnish it. We visited Ashley's and encountered an exceptional customer service representative (CSR) who adeptly facilitated the realization of our aspiration for a fully furnished home. While the establishment offers enticing deals and a well-organized layout, the interpersonal skills of the CSR play a pivotal role in fostering positive customer interactions. The CSR we encountered; Catherine, exemplified the epitome of customer service excellence. Consequently, we have resolved to exclusively patronize Ashley's for all future furniture and related accessory requirements. Our aspiration for a dream home has been successfully achieved.

Mary Anne was very helpful and gave honest opinions while helping me pick out a mattress and bedroom set. Would definitely work with her again

Big thanks to Christy and Zeek for providing excellent customer service!

Jake was friendly and provided good information about choosing the correct mattress. We found our perfect mattress and are appreciative of the time he spent helping.

Jake Airgood is the friendliest hard working indivisual ive ever seen. He knew exactly what I was wanting and was knowlegable to help me through the whole process. NEVER going to have anyone else assist me.💅

Mary Anne and Denise were very helpful with our first experience buying furniture!

Thank you Jake A. For following me around as I butt tested couches before finding one that fits, you were very friendly and helpful. Made such a hard decision easier.

Manny helped us find the perfect couch for our needs, and was super easy to work with. We will be going back here for our future furniture needs.

Mary Anne Ostrum was very helpful with our sunroom furniture selection and a previous purchase of dining table and chairs. Homemakers has a wonderful delivery team as well.

I couldn't ask for a better experience while picking out a new reclining love seat by Laz-E-Boy at the Coralville store. My salesperson Mary Anne Ostrum was very knowledgeable on the product and took you to the area within the store with no problems what so ever. She also was very kind and knew the product well. The color of the fabric seemed like she knew what I already had in my apartment. I couldn't have asked for a better salesperson than her. The whole experience lasted for almost a hour from entering asking about likes and dislikes going around to different sections of the store then to the down payment process. Any time I need furniture or someone asks I always refer them to Ashley Furniture.

The Ashley Outlet Store in Coralville was awesome and the person that helped us listened to what we were saying and asking for. Can’t wait to get our sectional!

Mechelle was absolutely wonderful! She was patient and very knowledgeable about all of the products. I explained what I needed because of my back, and she took me to the perfect options. We were in and out in less than an hour! Mechelle was efficient, professional, and made the entire process seamless. Five stars!

Mechelle was extremely helpful we found everything we were looking for and plan to come back soon to finish purchasing the furnishings for our new home. 10/10 would recommend.

Mechelle was extremely polite, friendly and helpful. We never felt pressured which is very important to us.

Mechelle was super responsive to our needs and was very consultative!

Mechelle was very helpful. Awesome store, great selection.

Christy was a great help getting us set up with some new pieces for our living room! She was incredibly helpful and patient as we worked through all our options before making such a significant purchase. I would highly recommend her as someone to work with!

My girlfriend and I have been looking to buy a couch for quite some time. We had a good idea of what we wanted, but were unsure on things like color, texture, and protection plans for a purchase as big as this. As we were looking at our options, Christy walked up and was able to answer any question we had (and then some) and made our experience outstanding and easy. We obviously didn't make up our minds on the first visit, but she was very helpful and responsive over the handful of times we reached out and had questions. She was completely transparent, and gave us plenty of tips and good things to keep in mind through the whole process. If I could give her six stars, it still wouldn't be enough. Thank you Christy!

Will Ambroson was very helpful and patient with me. Thank you for the great customer service.

Mechelle P helped me find a new couch and accessories for my living room. Without her knowledge I would not have been able to pick out the couch I wanted that would also withstand my large dogs. She was eager to help and extremely personable. It was a great experience and when my friends need furniture or accessories, I will most definitely send them her way. You have a great employee.

We decided we needed to make a new investment in a matress. Christy was an ABSOLUTE delight. They guided through the myriad of questions we had. They used personal experience to help us get in the right direction. Thanks so much, I'll be able to sleep easy, even if I didn't get. New mattress. Thanks so much!!

I was looking for a smaller table with chairs & a bench. That way I can scoot the table along the wall, but can pull out & use bench when needed. Found one online so they ordered it for me. Was very easy to put together & am very happy with my purchase!! Always shop @ Ashley furniture in Coralville!!

First time at Ashley Furniture , this location had a great selection . At first it was overwhelming but then Denise the sales rep came over and helped us find what we were looking for.

Zeek and Mechelle were great to work with today. During the summer time, bought some furniture through Kristi and she too was very knowledgeable.

Christy helped us find the perfect recliner for our nursery! She even helped haul it in our truck after the warehouse crew had left for the day so we could take it with us that evening. Then she continued to go above and beyond and help us file a claim on a different piece we bought. Really kind employee

We had a great experience at the Coral Ridge Ashley. Christy was super helpful and remembered us from a previous trip. Highly knowledgeable and was able to answer all of our questions. Our order was delivered with everything we expected, on time, and seamlessly. We are very happy with the quality and look of everything as far as accuracy in photos and showroom compared to what was delivered.

Such a wonderful experience at Ashley Furniture! Shopping in any store with 4 young children is difficult but Mary Anne assisted our family so sweetly. She guided us through the vast selection of couches and sectionals to find the perfect fit for our home. She was on hand for all of my questions and was delightful toward my rambunctious children. She even thoughtfully gave me plenty of time to ponder the choice and cry about the price 😓 😆 I left feeling so taken care of!

Mechelle was very helpful

We went to Ashley on 4/12, regarding our sofa we purchased in March. We received the wrong adapter for our reclining sofa. Jake Airgood provided us with the correct one immediately. We also bought a chair today. His knowledge guided us throughout the process. He will definitely be our go to in the future.

Denise O. was a very kind person who listened to what we needed. She was very patient with us and did not try to rush a sale or anything and genuinely seemed interested in helping us!

Denise O. Helped us find the perfect couch for us! She did a great job at listening to our needs for our big purchase. She was not pushy and gave us time to discuss what we wanted. If I were to go back I would ask for Denise every time!

Jake was delightful to work with. He was extremely knowledgeable and able to answer all of my questions. He was very helpful And extremely patient while I made decisions. He listen to everything I was looking for and was able to suggest several good options. I purchased a sofa loveseat and ottoman and I can’t wait to get it!

Wet happy with service

Really great experience. Manny sold me two ever so comfortable Flexsteel rocker/recliners. Gosh are they comfortable! Manny was so easygoing and professional. Thank you 👍🏻

Great job and good knowledge of quality and design. Manny Gamon

Mary Ann was very helpful and knowledgeable

Great customer service from Mechelle and Christy!

Catherine

Worked with Mechelle and she was wonderful. She spent so much time with us, patiently let us browse but there when we had questions. We felt no pressure and appreciated her advice in purchasing a couch, side chairs and a dining set!

Ryan helped me in Coralville and he was amazing!! He even kept in contact and sent me pictures on his day off. Extremely happy with his customer service!! He went above and beyond.

Christy Terp was the consultant who assisted me in finding a love seat today… how lucky I am to have her help! She walked me all thru the store.. I was so unsure of what I wanted because I was matching a chair..she carried the big cushion I brought along and even offered to take it to the door for me at the end of our shopping!! There was a problem with my checking account as we couldn’t get the full amount out today.. she knew exactly how to handle that situation and also set up the delivery for me! She offered good suggestions and had good patience with my indecisions… after we decided what would work best for me she even brought the friendly designer over and he said we picked the right one… what a nice experience I had at Ashley today!! Thanks much Cristy Terp!!! Colleen Zangerle

Mechelle is amazing! She asks really good questions to see what type of furniture that it is that you want. Very friendly, outgoing, pays attention to detail, and explains the break out of the prices really well!

Sid was very helpful and attentive when we went in to look at couches. The next day when we decided to make our purchase we were helped by Christy who was knowledgeable and made the purchase process easy. Was happy with the price of our pieces as they were on a manager special in store and still full price online.

Michelle was very helpful and made it a great experience

Manny was super nice and helped us find a chair for my dad while he was recovering from lung transplant!!

Excellent service and very helpful . Thank you Manny

Thank you Sid for helping me find a nursery recliner that is both comfortable for me and my husband. You help us find the best features that would work for our family, and helped us quickly order our chair.

Sid C was absolutely awesome! I've honestly never understood why some couches are $500 and others are $2500. Sid explained to me the differences in materials, comfort, and durability. He wasn't afraid to take my husband and I to the $300 couches so we could sit on them and see how different they felt from the higher-quality LaZBoy, and how the Flexsteel felt even better than the LaZBoy. For our budget, we ended up with LaZBoy, and we're very excited to have it come in just a couple weeks. Thank you Sid!

Mary Anne was extremely helpful and patient with us while it took us a few days to decide on what we wanted. She showed us multiple options and explained the difference in bedroom sets.

Michelle was a great helping me pick out the right couch for me. 10/10 service. Will come back again

Christy and Mechelle are the most awesome people to work with!!! They make the process fun but to the point, I would recommend anybody to work with those two in a heartbeat! Keep being amazing!

Stopped in today and was immediately greeted by Mechelle. She listened to what we needed a proceeded to point us in the right direction. She was so patient with us as she measured pieces and answered many questions. She helped us pick a sofa that met our exact needs and had all the information about each product. We were so pleased with our experience. Michelle was so friendly, professional, knowledgeable, and patient. Thank you!

Christy at the Coralville location was very helpful, funny and knowledgeable. Great experience!

Mechelle at the Coralville, IA, store was so helpful when I was helping a friend shop for furniture today. She listened carefully to my friend's needs and price range, then patiently accompanied us while we picked out two pieces. It was a personalized experience with a top-notch salesperson who knew the stock well. Absolutely nothing could have been better. Thanks, Mechelle!

I recently bought a house and need some furniture for it…this was the first place we stopped and had an amazing experience! Right away we were greeted by Manny, and he was very friendly. As we walked around the store, he answered so many questions, and even set some sets of furniture together for us, so we could see how they looked! We had an amazing experience, and would recommend for all! Make sure you ask for Manny!

Christy was very helpful and patient during our visit. She showed us different options for different colors and layouts. Very happy with our experience today!

We had a wonderful time working with Home Furnishing Consultant, Will! He was very knowledgeable, friendly, and available throughout our purchase. Ask for him if you go!

Catherine was amazing once again. bought a couch a couple months ago from her and now a mattress. She is so awesome totally recommend her!

Michelle's service is recommended. She helped us find our furniture really fast. 10/10

I would highly recommend Ashley's Coralville location for your furniture needs!!! We worked with Jake for our living room furniture. He was really great to work with and patient with me even after changing my mind a couple times. I will definitely be back in the future. Thanks, Jake!

We purchased a Lazy Boy rocker/recliner from Ashley's through salesperson Denise. It was a special order, but after we had it a while, we decided it wasn't quite like one in the showroom. She worked pleasantly with us to get exactly what we wanted even though it was a special order. Hats off to Denise and Ashley Furniture.

We just purchased a home and needed to furnish it, so we decided to go to Ashley to see some options. We were greeted by Manny who asked us what our needs were, and he graciously showed us some options around the store. We ended up leaving with putting in an order for a sofa and recliner and couldn't be happier. We even decided to throw in a dining room set we found online to be tacked on to our order. Highly recommend Ashley and Manny to assist in your future furniture purchases.

Just got back today purchasing a sectional couch, ottoman, coffee table, and side table (all gorgeous pieces). We were assisted by Mary anne, who was extremely patient and knowledgeable about our 50 thousand questions like durability and if it was pet appropriate. Staff there were extremely nice and honestly had a great experience there. Very happy with my experience :)

Minnie was very helpful and very patient because I am a difficult customer I would ask for him again

Christy was friendly, helpful and efficient. Good experience

Mechelle was great, super patient and help me find the perfect match for my needs :)

Jake was incredible. He was so open and honest. He made the searching and buying process so easy. I’ll be asking for Jake when I’m searching for furniture in the future. I’m excited for my new couch to arrive!

Christy was so helpful! This is the third set of furniture we have purchased so we highly recommend!

Excellent staff!! Very helpful and knowledgeable!

Christy Terp did it again. I needed a second side table to match one I bought close to a year ago. She did the research and luckily there was one in the store. Got a great price on it, my living room is complete. Thanks Christy!

Mechelle was great and very helpful. Highly recommend going to Ashley.

I am moving to a new home and needed Living room and dining room furniture and bar stools. . Not knowing exactly what I wanted ,I was extremely happy with the help I received from Denise . She was very helpful and patient. I was also pleased with Catherine's help and impressed with the comrade between the two. I definitely would recommend Ashley's and these two employees.

Really don't like shopping for mattresses, but had a very good experience at Ashley Furniture. Mary Anne Ostrum was very helpful. Delivery was yesterday and that also went very well. Thanks!

Michelle was very knowledgeable about product and helped me find the exact new furniture I needed! Dave R

Such an inviting experience! Thank you!

What a selection!!! It was great working with Mechelle! She helped us with the final selections of fabric! Explained the warranty & delivery very well.

Great customer service, flexible on pick Up options….thx Cristy!!

Helpful!

Good service very attentive!

Christy was very helpful and patient with my purchase.

What a fantastic experience! Super nice and personal people. Ask for Catherine! She was very nice and knowledgeable on all aspects of her job. I will be shopping at Ashley’s exclusively for all my furniture needs from here on.

Will A. was our salesperson at Coralville Ashley Furniture. We had a great experience picking out a rocker recliner, sofa and swivel chair for our living room as well as bar stools. Will was so knowledgeable, helpful, and patient. He was excellent in helping me decide on the fabrics we wanted for each piece of furniture. If we need more furniture in the future, I will be asking for Will. Jean Ann James

We are return customers and that is because the staff is always helpful and we have been pleased with the products. This time Sid helped us and he was amazing! While we thought we knew what we wanted (semi-settling), Sid listened to our needs and wants and directed us to the perfect solution. He was very helpful in helping pick out fabrics and gave us space when I needed it. He was patient and that is a huge plus to me! He also helped us address an issue with a current piece of furniture that we didn’t even know was still possible-that is customer service! Now we wait patiently to receive our new furniture…

I purchased a power recliner and couch from Ashley. It took me quite awhile to make a decision. The consultant and designer Mary Ann Ostrum was very helpful, knowledgeable, and patient. The couch has been delivered, while the chair is still to come. Overall a good experience.

Jake Airgood was great! Very helpful and friendly, wasn't pushy and was very willing to look things up for us and walk back and forth. Bonus, was very sociable and gave great insight on the couches. Overall great experience at the store.

Today my boyfriend and I went here and were met with a women. The women left us and didn’t return when we concluded on a couch to buy we went looking and the holy grail of a man Sid C. came and helped us. He made us feel like we had known him for a long time and he gained our trust and respect in an instant. While we were filling out the paper work the women in the beginning told Sid that he had stolen us. First of all you left us, Second you don’t get to claim us because you see how serious we were about buying. She then tried to get our representative to switch and put her name with us. As soon as she walked away I told Sid she will not be getting a cent of my money. I did pull the Karen card out a bit to talk to the manager. Love Sid and he is the only reason we will think about buying from here again.

We worked with Mechelle P. At the Coralville Ashley store and had a fantastic experience. She was extremely patient, professional and answered all our questions. She was able to price match a competitor and made the process quick and painless. Highly recommend the Coralville Ashley store and working directly with Mechelle!

Michelle at the Coralville, Iowa store was very very helpful and patient. All of my many questions were answered well by her as well as other staff.

Attentive sales people, but not pushy. Good selection and good sales.

Mechelle is wonderful and was so much help finding me the perfect sofa

CHRISTY TERP WAS OUR SALES PERSON. SHE WAS VERY UNDERSTANDING TO OUR WANTS AND NEEDS IN SMALLER SIZED FURNITURE FOR OUR CONDO. SHE WORKED TO FIND US THE BEST PRICE. SHE EVEN LAUGHED AT MY HUSBAND'S JOKES AND EVEN KIDDED BACK. CAN'T WAIT FOR THE FURNITURE TO ARRIVE. THANK YOU, CHRISTY!

it was great working with Michelle, she was extremely helpful and insightful

Our experience with Ashley Furniture was so great! Christy T was so friendly, and phenomenal at helping us through the process of getting our order in and taken care of. 100% recommend her services to a friend! Thanks so much! :)

Zeek is the man, he helped me during a hard point in my life, he was personable and was acting like we were friend from way back and loved it! Need more Zeeks In the world!

Sid did a wonderful job helping parents find couch options earlier today and then I /daughter came back with them for another opinion and Sid greeted us at the door showed us couches and helped with finally decision! Very friendly, courteous, knowledgeable, and definitely gave my parents be of mind, the $99 plan for 5 years sealed the deal. We will definitely buy our furniture with Sid from now on. Thank you🤗

God store

Jake was great to work with. Attentive to our specific needs and knowledgeable. He made it easy to be repeat customers!

Met with a salesman about living room furniture. We are on a budget and Jake A was great at showing us options and helping us select furniture.

We recently purchased a couch and mattress from Ashley Furniture and had an exceptional experience with the salesman Jake. He was fantastic, providing us with knowledgeable assistance and helping us find exactly what we were looking for. We were impressed with the level of customer service and expertise. Overall, it was a great buying experience, and we highly recommend Jake to anyone looking for quality furniture and excellent service at Ashley Furniture Coralville.

My furniture buying experience at Ashley was a pleasure largely due to Jake's approach. He was friendly and knowledgeable. He helped steer us towards exactly what we were looking for while giving my husband time to look and talk on our own with zero pressure. The selection was wonderful and we will be back for more future furniture needs.

Found the dinnett set we were looking for at Ashley's. The sales person was friendly and very helpful. Our dinette set was delivered and setup with care. Great experience overall!

I had a great experience today at Ashley’s. Zero was very informal about the mattress I was seeking and his feed back when I asked questions was nice. It helped me make the right decision on my purchase and it happy to be receiving my bed soon. I would recommend anyone and everyone to talk to Zeek about getting a mattress from here at Ashley’s in coralville.

Mary Anne O. Was fantastic with helping us find the loveseat we wanted! I would recommend her to anyone!

Denise was very helpful and knowledgeable. The cherry on top was her ability to roll with our ridiculous questions about pets and best furniture options. It was a lot of fun rather than being a chore.

We went in looking for a rocking recliner and Mary Anne helped us from the start, very helpful and knowledgeable about the Lazy Boy product.

Ryan was very knowledgeable and helpful! Thanks for a great experience of shopping!

Zeek was great to work with! Very knowledgeable and made the process easy. Would buy from him again!

Ryan H did a great job for us. The store is full of great furniture for every room. We bought end tables and a coffee table and 2 island chairs and love them

Ryan and Christy were great! Very easy experience.

Thank you, Zeek, at Ashley Furniture in Coralville for your help and assistance! You were incredibly helpful with our purchase, account set up, and delivery details. 😃

Christy was a fantastic asset to our furniture search. The hassle free experience was quick and painless. They cared about our preferences and did not try to show us anything we had no interest in. If you want the furniture experience you deserve and desire….ask for Christy

Will Ambroson was very helpful and knowledgeable of exactly what I was looking for. I'm excited and very happy with my experience.

Zeek is amazing !

Catherine is amazing. We changed our mind about ten times. She’s so awesome. Made everything perfect. 10 Stars!!!

Christy Terp was very nice to work with! I would recommend her to anyone!

Katherine was super helpful with our purchase! Overall a good experience :)

Christy was very friendly and helpful! She was super informative and made sure to tell us all our options!

My wife and I went to Ashley to find a rocking recliner before our next kid is born, and we had a great experience picking out and customizing a La-z-Boy! The salesman Ryan Hurt was excellent, he wasn't pushy, happily answered our many questions, and was patient with our 2-year-old, even gave her some stickers! All around a quite pleasant furniture purchase!

Denise Ogden was a huge help to us when we were picking out a new couch. We didn't know exactly what we wanted but she was able to efficiently help us figure it out without a lot of pressure. It was a great experience.

Sid was great to work with, he showed us many different options that worked within our budget. He was also very personable. Highly recommend him in the Coralville Iowa location.

Excellent service and knowledge. Quick and easy purchase! Mary Anne is the best and manager Caroline too.

Christy, my Ashley furniture saleswoman, deserves accolades for her exceptional patience and support during my decision-making process. Despite my anxiety-driven tendencies, she dedicated ample time to ensure I found the perfect furniture. Her salesmanship combined good humor, a sense of personality, and full interest in making sure I was happy with my purchase. She took me around the ENTIRE, (and I mean ENTIRE) showroom. She helped me understand the credit and loan process in its entirety as well. I am truly grateful! Zeek, the mattress salesman, was equally outstanding. His patience and assistance were invaluable in helping me choose the right mattress. His expertise made the entire process enjoyable, and he had a very professional quality to his salesmanship! Special mention to Caroline, the front desk clerk, for her helpfulness and welcoming demeanor. Her assistance added a positive touch to my overall experience. Kudos to this fantastic team for turning what could have been a stressful experience into a delightful one! Can’t wait to have my comfy furniture home!

Our salesman was Sid in the Iowa City Ashley store. He was very professional, courteous and helpful. We were there for Recliners and ended up getting one for us one for oldest daughter/Husband who are expecting. I’d suggest Ashley to all my friends. Rich

Sid Choudhary

I visited a year ago and have not returned because it wasn’t worth it to me or my small family. Pros 1. Open concept layout 2. Location convenience 3. Some variety of furniture Cons 1. Cost 2. Delivery/protection plan fees 3. Staff follows looking to up-sale you on items. 4. Online options are much better. We ended up finding most of our furniture on Wayfair, Etsy, and Amazon. It works just fine, usually free or low price delivery and a 1/3 of the ridiculous prices in this store.

Mary Ann O. Went above and beyond in helping me pick out furniture, fabric colors and styles for our new furniture. Then I came back a few days later with my husband and we changed things yet again even as we were writing up the order. I highly recommend her and thank her for all her help in picking things out.

We recently purchased a sofa and our experience earned 5 stars! Mary Anne listened to our wants and showed us several pieces. She wasn’t pushy but instead helpful and knowledgeable. Overall, a friendly, enjoyable experience.

Just right service! Help without harrassment.

Christy (Coralville, IA) was so helpful and patient with us as we looked for a recliner for my mom. We really appreciated her help!

Christy was super helpful!

Catherine Bettag was above and beyond amazing! We had several items that we were looking for and she helped us to the ultimate degree. We found everything we wanted without feeling pressured into buying. We will be coming back to purchase more items in the future. Catherine also went through everything on the receipt and made it simple to understand. I hope to come back and have her as our sales person.

Christy the Rep. was patient, knowledgeable and showed us around to all available pieces. She was terrific Caroline, front office was kind and efficient in assisting us too.

We were just doing a simple exchange, no commission unfor for who ever would help us but that didn't stop Catherine B from being super helpful, not pushy at all which we love! Highly recommend this store location, and we live an hr away and will still make the drive! Thank you again!

We purchased 2 bed frames and one of them we got the dresser mirror night stand and chest!!! Christy was absolutely amazing getting everything to coordinate and have it all delivered at the same time with short notice on one of the bed frames!!!! I highly recommend Christy!!! She knows what she’s talking about with EVERYTHING!!!!! Thank you Christy!!!

I liked all the beds and it over all was a super great 👌 experience

What a great experience! Furniture shopping with my mother could have been very stressful, but thanks to Christy Terp and her knowledge of all different furniture choices made the experience very enjoyable.

I had an amazing experience working with Christy when purchasing my new furniture. She answered any and all questions and made the process smooth and enjoyable. She helped with the many options I had picked out and we got it narrowed down. Overall I had a fantastic experience working with Christy!

Had not 1 but 2 Great Experiences there! Thank you truly to Denise and the great stafff over at Ashley’s Furniture!! our place is now fully furnished and we feel like Bosses Lol

Friendly!! So helpful. Great experience.

Very knowledgeable, extremely friendly. Easy to talk to.great experience.

Jamie was amazing to work with. Very knowledgeable and honest. Great personality!

I just had a very positive and enjoyable experience working with Jamie Peck, Assistant Manager at the Coralville store. I needed to select a replacement for a damaged recliner that was covered by their protection plan. Since I am disabled, going to the store would be difficult and painful. Jamie worked with me via text to explore the options. Turns out that the best answer was ordering the same chair again, which she facilitated smoothly and without complications. Since this recliner is where I spend most of my days, I am really grateful for her friendly, caring and very professional help. This will be our first stop for furniture from now on.

We were in the market for a new couch and decided to stop in and immediately had a very pleasant experience! This was actually a 3 day process for us since we had our toddler with us and I couldn’t make up my mind on what set I wanted! Christy was the person who helped us all 3 days, she was patient, kind, honest and professional! We told her our wants and needs and she waisted no time showing us our options! We also have 3 large dogs who did a number on our last couch so we needed something that would withstand better and she pointed us in the right direction on the right blend of fabric for us! We had a very positive experience and I know we couldn’t of picked the right set without her professionalism!

Great service very helpful

Best experience I’ve ever had with a salesman. Thank you Rigo!

Good salespeople, good products, and a good delivery team.

Great sales experience with Mary Anne!

They have awesome furnitures…of all the ranges that you would like. Christy T really helped me a lot…thank you for your service…

Christy Terp was very helpful and patient ! Took time to help!

Worked with Mary and she was very detailed and nice to work with, will come back on the future to work with her!

Christy Terp was fantastic. Helped me find the perfect desk for my new place, and got me a price I could work with. 10/10 would recommend.

Our family had a great experience at Ashley. Christy provided great customer service and was very patient while we navigated with four kids.

Christy was absolutely amazing!! She was so patient with my elderly mother and treated her with respect and compassion. We were there for a long time and she never left our side. She saved my mom a lot of money and found her the perfect chair that my mom loves. She is a fantastic, knowledgeable employee!

I came in looking for couches and left very happy. I worked with Scott who was very kind, knowledgeable, patient, and helpful for the two days I worked with him. I would highly recommend working with Scott at this Ashley location.

Wonderful store and great service!! Will is amazing!!!

Super 👌 👍

It's nice

We purchased a couch from this location in the last year and paid a good amount of money extra for the pet warranty as we have two dogs. The sales man that helped us really urged us to get this warranty as it can cover pet damages. We had some damage from one of our dogs. When trying to file our claim customer service was a nightmare. They first entered our claim in wrong and we had to wait for someone to fix it. Then we were told that our warranty will not cover the damage that the pet caused ( a rip). The sales man clearly stated to us multiple times that this could all be covered and urged us to buy the warranty. I feel played and lied to. Ashley called us back today to tell us sorry and they cannot cover it. I will not be buying furniture from here again; I feel played and scammed. If you do buy the "warranty" don't expect them to do anything and take 4 weeks to respond. Awful experience here.

A great selection of furniture and art that you can buy. The reason I gave them two stars is due to a salesperson. They introduced themself like normal and gave the classic "Let me know if you need anything," we agreed to let them know, and we started walking around and looking. This salesperson proceeds to stalk us. They were following us from a distance, and as soon as I sat down in a chair or couch to try it out, they sprung in and attempted to sell that couch to me. This kept happening... Every sofa I tested out, and by testing. It was very uncomfortable. Being watched and followed like that was a terrible experience. I understand they work off of Commission, and times are challenging for sales, but you lost a buyer that day due to your sales approach. We want to come back and look again but to be honest, we are weary due to that salesperson. I am unsure if the whole sales team is like this, and it could just be this one person, but it ruined our time there.

Christy, Has an Amazing customer service! 👍🏼 Thank you very much for your help!

👍

WOW!! I was at the Coralville store today to pick out my new mattress from a claim. Jamie Peck was amazing from the start. She filed the claim, then educated me on the difference between mattresses. She also showed me the adjustable base. What a night and day difference between a metal frame and the adjustable base!!! Thank you Jamie for your impeccable customer service and your know how in the mattress industry!! The Wheelers thank you!! Here’s to better nights of peaceful and more restful sleep!!

I had a great experience at Ashley. I came in knowing roughly what I needed but not really what I wanted. Salesperson Scott helped me tremendously. We walked around and he said come back with a sketch and some measurements. I came back the next day with my kids and we picked out some really nice stuff. Scott walked me through payment and delivery and it was all super easy. My daughter said thank god that guy was there so you didn't pick that ugly one. She was right. Ask for Scott Neal Hoffman.

We had a wonderful experience. Will Ambroson and Zeek Zirbel were both such a delight to work with. We would highly recommend them both. They were so kind, caring and highly experienced salespeople. We would recommend them to anyone that’s in the market for mattresses or furniture. Outstanding customer quality experience. Honestly can’t thank you both enough❤️

That’s how their delivery guys set up/ install my kids bedroom. It’s obvious, the headboards should face the tv on the wall. I called them and they don’t want to come back and I paid for installation.

Mark Newhouse is a wonderful salesman , Mark knows his furniture extremely well. We love our new furniture. The delivery people were very friendly and knowledgeable.

We purchased a Flexsteel love seat and chair and the power to the recliner on the love seat went out a week after it was delivered. (We waited 6-8 weeks to get it in the first place) We were then told by the management of Ashley was not helpful at all and after many phone calls they told us that we’d have to call the warranty people to fix it. Months later we are still waiting on the part to come in after several days taken off of work to be here for them to fix it. The tech only works on Wednesdays. This store doesn’t tell you that when you purchase from them and this set was not cheap. I’ll never buy anything from Ashley or Flexsteel again and neither should you. VERY Dissatisfied.

Zeek is the best! Outstanding customer service

Mary Anne was amazing. She was very helpful! I highly recommend her.

We bought an England sofa at Ashley. Mary Anne Ostrum helped us compare styles and all the fabric and pillow options. Mary Anne was incredibly helpful, professional, and knowledgeable. She was great to work with!!

This is a huge store & has an emirmous amount of furniture & decor for your home. I purchased $3400.00 in 4 pieces of living room furniture & it was delivered to my door because I didnt want to pay $139.00 for each piece to be carried in when we are able to do it ourselves. As soon as it was delivered, we found a big hole that was on the back corner of the sofa, & the coffee table top was warped very badly & had 3 other issues with the drawers & the quality of the table. Called their customer care & they ordered another sofa & coffee table that will not be delivered for 2 weeks which has left us quite upset. We paid good money for all of this furniture & the quality of the furniture is definitley not worth what we paid for it & we got it all on sale. Update!!! 6/6/24 The sofa we purchased has had the seat cushions replaced a total of 4 times since purchasing this piece of furniture as well as the recliner seat cushion being replaced once. The sofa seat cushions are flat again, & the seating deck is broken making it like sitting in a deep hole when sitting down. The 1 year manufacturers warranty has run out, & the hundreds of $'s we spent on their Guardian plan will not cover any of these issues. MY ADVICE TO ALL Customers.... "DO NOT EVEN WASTE YOUR MONEY ON ANY FURNITURE WHAT SO EVER IN THIS STORE AS IT IS ALL VERY CHEAPLY BUILT, & NEVER WASTE YOUR MONEY ON THEIR GUARDIAN PLANS AS THESE ARE ALSO A WASTE OF SEVERAL HUNDRED DOLLARS!!! The Guardian plans will only allow you to file 1 claim per piece of furniture, & if it breaks or the seat cushions in our case are flat after 2-3 weeks of use, these are considered normal wear & tear items & they are not covered under the Guardian plans! Read plans very carefully before being talked into purchasing because like I said, They are a huge waste of hundreds of dollars. Very disappointed in addition to feeling like we've been screwed! " We have spent over $4,000.00 on furniture at this store, & we will never spend another cent at any Ashley Furniture stores EVER AGAIN!!!

I went in looking for bedroom furniture and had never been in there before. Christy Tero was the sales woman that helped me. She was so understanding (as I also had a toddler with me) and was able to find exactly what I was looking for. She was very quick about showing what was available and was very informative. Thank you. It was my first time in Ashley's and I saw that they have great prices and great sales people.

We had a great experience today working with Christy. She was extremely helpful, and her suggestions on alternatives to what we thought we wanted were spot on. We are feeling much more pleased with the products we ultimately chose than those we had originally selected. She knows her stuff! I also appreciated her patience with me as I struggled through the fabric selections. Thank you Christy!!!

Christy did a great job. Answered all our questions and we got the recliners we have been looking for. Definitely worth the 90 minute drive. Thank you!!

Just purchased a couch/loveseat combo. Mary Anne was fantastic! She was very knowledgeable and made sure we found the cushion type and fabric to make both the wife and I happy.

Jamie Peck walked me through picking out my new mattress. She then spent time helping me pick out Sofa and Loveseat. She helped me pick new fabric for the sofa I loved. She was extremely patient with my decisions. She offered help in color coordination. An amazing experience at this Ashley!! Thank you!

Very clean and lots of chair and other great things to choose from! Friendly staff, very knowledgeable and pleasant to work with

Very helpful people. Check out the clearance section!

Mary Anne in Coralville was amazing! We found what we wanted and came back a few times to look and ask questions . She was very friendly and knowledgeable! She made our experience enjoyable.

The selection and variety at this store is amazing. All the sales people are fantastic and super knowledgeable. We worked with Christy for our purchases and she was super helpful and available to answer all of our questions and style advice. We had such a positive experience that we went back to purchase more furniture from them a few weeks later. I highly recommended this store.

Excellent product and even better customer service! We are very happy with the sectional we bought at Ashley and we give high marks to Will the salesman. He went above and beyond the call of duty, going well out of his way to make sure we were taken care of. We recommend to everyone.

Jamie and Denise were the absolute BEST! They were super helpful, honest, and very knowledgeable in every aspect, not to mention friendly, fun, and extremely patient with our family. Would highly recommend this dynamic duo!!

Will was amazing! He answered all of our questions and went above and beyond to help with everything we needed! We will definitely be back to give him more business in the future!

Super expensive

Jake Airgood did a wonderful job helping us find the perfect Lazyboy for our nursery! He was very knowledgeable and extremely patient with this indecisive pregnant lady. He really made us feel like family when we were there. I would definitely recommend Ashley, and especially Jake, for your next furniture purchase!

I wish I could have given more than one star. List of things that went wrong. Order was given week before of Thanksgiving! - My order never arrived on time. - Some stuff that came damaged still waiting for them to fix it. - I had to cancel some stuff after the thanksgiving because it never came in time and we ended up getting something else. Still waiting on the refund till this day!!! I have reached and stopped many times regarding this. All I get is we will make sure it gets taken care of. But nth so far!!!! IF YOU ARE LOOKING FOR BETTER PRICE FOR THE SAME FURNITURE GO TO HOMEMAKERS!!!

Will A was amazing and spent so much time in helping us find what we wanted

Mary Anne Ostrum is one of the best at what she does. She takes so much pride and does all she can to help. I would very highly recommend anyone to request to have her help. She was the only one that was able to get everything figured out for me. I had a few issues at Ashley’s in Cedar Rapids but as soon as I came here she was able to figure the issue out and go above and beyond.

This was our first purchase from Ashley Furniture in Coralville. Jake A. was very knowledgeable & extremely helpful in helping us with LazyBoy recliner choices. Zeek Z. was equally knowledgeable in the bedding department so made our decision on a new mattress very easy to make. We were very happy when we left knowing we made fully informed choices. If we have a need to visit Ashley Furniture in the future we will absolutely request to work with Jake & Zeek. Thank you for a very pleasant experience.

First time visiting Ashley! Catherine helped us and was great! Lovely store, found everything we were looking for (at GREAT prices), and more 😅

Rigoberto g. Is awesome. Low pressure. Very nice salesman. Great prices. Very happy

Thank you Christy for all your help!

If there was an option for more than 5 stars, I would give it to Scott Hoffman at the Coralville Iowa location. He did a great job showing us all the options for a Sectional couch and kept working even AFTER we left the store to find us the configuration that would work best in our home. Can't say enough great things about our encounter with Scott! A+++ Thank you so much for helping us find our perfect couch!

Christy was amazing.

Will is just the BEST! Not only was the process incredibly fast and effortless, but he offered great advice and steered me towards the perfect couch (seriously, his taste is impeccable). I’ll definitely be coming back to him for all of my furniture needs! Thanks again.

I went to Ashelys to buy a bed frame with my spouse and Rigo was very helpful and showed us exactly what I was looking for! He was very knowledgeable in bed frames/brands and the conveniences and inconveniences of certain styles. Will definitely be going back to get more home decor and furniture in the future.

Quality couches and sectionals at a fair price. Wonderful customer service from Christy.

Mary Anne provided excellent service! We had a lot of questions. She was very patient with us as we talked through options. We really appreciate her expertise and friendly, professional demeanor. We will definitely shop here again. Thank you!

We have shopped and purchased quite a bit of furniture from Ashley the past few years. While in Coralville today, we were greeted by Jake. We told him we were just looking, and he was great at letting us look, but stayed nearby incase we had questions. After spending quite a bit of time in the store today, I had to leave a review. Jake was helpful, but not pushy. He had great insight and suggestions for us. He was very knowledgeable of the products and he was by far, the best sales associate we’ve ever had at Ashley, and probably a lot of other stores as well. Thank you for your friendly professionalism, Jake.

We had a great experience at Ashley in Coralville. Our sales rep Rigoberto was knowledgeable and helpful while still giving us space to make the decision.

So kind and helpful. Nice furniture

Had a great experience and help from a very knowledgeable sales person Will Ambroson. Will took time to talk about our needs and space not just in it for the sale. Much appreciated!!!!

Worked with Catherine picking out a recliner for my husband. Came back and got the matching couch she had shown me! She listened and pointed me to pieces that worked perfectly for us. Great selection and very pretty store!!

Great service from Jamie and Zeek!!!

Jake helped us with getting a bed. In and out within 10 min.

We visited Ashley today and had an excellent experience with Will.

Will and Christy helped us find the perfect loveseat and sofa. We originally went in looking for a loveseat with very specific features and they pointed us in the right direction as well as showing us the clearance section. My husband decided we also wanted to add a sectional and they helped us find one that matches the exact color of the loveseat we already picked out. It was such a great experience, I highly recommend.

My experience with the Ashley store in Coralville was outstanding thanks to consultant Denise Ogden. She and Ashley delivery staff made the process of delivery easy.

My wife and I were well served by the discerning eye of sale representative and designer Will Ambroson. We greatly appreciated his patience, advise, and recommendations. He was able to show us a couch and design pattern that went beyond what we had even envisioned for our room that we ended up going with (the England series). We also feel that he was able and willing to give us a good deal and honor coupons. Overall, we are very happy with our experience and recommend this store and the services of Will to others.

Our salesperson, Will Ambroson is wonderful and communicative! We felt comfortable with him as we were able to communicate without barriers. He was with us all the way. We bought a sectional sofa and it was delivered. Few days later we decided the sectional sofa wasn’t a good fit for us. We went back to the store and Will met with us again to show us few sofas that could be a best fit for us. We went with a higher quality sofa with power recliners and the price was too good to walk away from. The return and paying the difference turned out to be easy. The return and delivery process was very simple as it should be. We are happy with our new sofa!

Jake Airgood was extremely helpful and courteous. He made the experience of buying my furniture a pleasure.

Denise was very professional and helpful, and answered all of our questions. No pressure, and the process of purchasing the furniture was seamless from start to finish.

Will & Jamie helped my fiancé and I get a new bed & bedroom set. They helped us out a bunch!

Jake A was a great salesman. Highly recommended. Very helpful

Impressively large and very clean showroom!

Nice, fast and easy. Staff was very helpful.

Great experience! Denise was fantastic and helped us find exactly what we were looking for. Can’t wait for our sectional to arrive!

Since moving to Iowa City, we have bought a new Purple mattress (highly recommend), sofa, end table, and adjustable bed base all from Ashley in Coralville. The staff there are so friendly, helpful and just plain awesome to talk to. We are especially fond of Zeke (not sure of spelling). He has helped us choose the right bed, adjustable bed base, pillows and sofa. Such a kind and helpful person. If you're looking for good prices, quick delivery and trustworthy products/people, I highly recommend Ashley at Coral Ridge Mall.

I want to thank Ryan Hunt for his help in finding just the right furniture to fit my needs.

Great experience with Ryan in Ashley's store. He takes his time, provides great suggestions, which helped me find ideal furniture! He did not rush us to make decisions and let us take pace. Would highly recommend here!

Denise Ogden helped me to beautifully furnished my entire home. Denise has lots of great ideas for home decor.

Great experience!

We had an amazing experience with Jamie! We needed new furniture for our new home and she was extremely helpful in helping us narrow our options and find what truly worked for us. The first item she showed us was a winner! She was knowledgeable on everything we needed to know, and went above and beyond to make sure we were happy with our purchase! The delivery team also did a great job and were very courteous and polite! We will definitely be back for more of our furniture needs!!

Thank you Denise for transforming my house into a comfortable and stylist farmhouse! Our couch, bed, recliner and artwork are so inviting and great quality. Your expertise helped make me feel confident in our purchases and we look forward to many many more!

Would recommend this store to everyone! Great customer service and Jamie is wonderful to work with!

Denise is always wonderful to work with!

Had a wonderful experience at this location. We worked with Jamie Peck who went above and beyond to help us find the perfect pieces for our new home. She provided great recommendations and we are very happy with everything we ordered. We will shop here again!

These guys are AWESOME! I went in for a few things and the guys there were very knowledgeable and DID NOT pressure me. They were more like friends helping me pick our the right item, not the most or least expensive one. They all know what they're doing and the products I went home with are QUALITY. If you need any furniture I have to highly recommend Ashley Furniture Coralville. PS: I'm NEVER leaving this sectional! I should also add in this edit that we had NO issues with the delivery team and they even helped us move the old couch downstairs! Talk about above and beyond!

Had a fantastic experience with our sales person, Jamie Peck. Told her what we needed and looking for and she hooked us up. Couldn't be happier with what we got. She will be our go to from now on. Delivery was on time, actually earlier then scheduled and did a great job getting in the house. Thank you!

Bought 2 rocking chairs from them, both of them have broken once. Protection plan by Guardian is a joke. Been waiting 3 MONTHS for a simple 3"x3" spring that's broken on the bottom of the chair. Reached out to Guardian now over 9 times and every time they say allow 3-5 more business days with no follow up every time. I'll buy from IKEA, Walmart, & any homeless guy off the street with a chair made out of a cardboard box before buying from Ashley's Furniture again. Thanks for nothing!

I had a wonderful experience with Ashley furniture. Catherine was exceedingly friendly and helpful to work with. She never tried to pressure me, was knowledgeable, and helped me find the right furniture. The movers were communicative, efficient, and friendly. Great experience!

Disrespectful service. Would not recommend anyone to shop here.

When I ordered my sectional from Ashley, I explicitly mentioned that I would like my sofa to be delivered in my home and the sales person reassured me that the delivery would be at the doorstep. When the delivery guys came, it was clearly mentioned in their bill that the sectional was to be delivered at door step/garage/lobby. However, the delivery guys put the sofa in the lobby despite me requesting to put in on the door step of my 5th floor apartment. In the end, they took $100 from me and then dropped it in my apartment haphazardly. Very disappointed with the service. I would have given one star but the buying process was smooth and order came before delivery date, hence 2 stars.

I recently bought a couch from Ashley homestore and had the pleasure of working with Jake Airgood. He was very knowledgeable and was able to find a great deal within my budget. I also signed up for delivery and he was consistently on top of reminding me to schedule and take care of the delivery. Working with Jake was great, definitely recommend working with him!

Horrible experience. My piece of furniture was supposed to be delivered last week. When the driver arrived , i told him i'll be down in 5 min. 5 min later , the driver was gone. i called customer service and they said they have a very busy schedule and that i need to reschedule my delivery, for a 5 min wait , This is how much it takes for you to get out of the apartment , take the elevator and meet them downstairs. I rescheduled and the earliest delivery date was next week which was today. Their window indicates that they will be here between 1 and 4 pm. I specifically decided to stay home that day to avoid any inconveniences. I got a text saying that they have arrived at 11:30. I rush downstairs and there's no one , kept looking for a truck but nothing. As I'm going back , i go to the mailroom to check my mail , and here it was. The piece of furniture was unwrapped and thrown in the mailroom on the ground. I called customer service , they managed to call the drivers to come back 40 min later to assemble it. The delivery team were unprofessional , they went inside assembled the piece of furniture so fast under 10 min. i had to tighten all the screws after they left. Horrible service. Will not buy anything from this store ever again.

They do not even deserve 1 star. I am extremely disappointed in their service overall. I rarely write comments on google but this time, I felt like other people should be aware of their terrible customer service... We did schedule for a bed delivery a month ago, however they did not arrive on time that they mentioned in their text and they left without delivering the bed and they did not even give a call. When we called to reschedule the delivery on the same day or maybe within 1-2 days, they said they could not do it until NEXT WEEK because delivery company was going out of town. We waited for a week and today was the delivery day finally after a long wait. As if that wasn't enough, delivery truck delivered the bed into the mailroom today without coming to the apartment to assemble it. I will never ever get anything from Ashley. If possible, stay away from purchasing anything from their store to avoid dealing with their horrible customer service.....

It is the best I love the staff that I got Form there

Just had the best experience we've ever had in a furniture store. Dakota was knowledgeable, listened to our wants, extremely thorough and very patient with us. We've had problems in the past and she went above and beyond to resolve the issues that had nothing to do with her or her store. She is a huge reason for the 5 stars! The display floor was well thought out and beautiful. The selection had plenty to offer. Overall, our expectations were exceeded!

Second review: 2/21/25 My son and I came in determined to leave with a dining set. I had come in a few days prior and was helped by Manny. We sought him out, and he was just as helpful as the last time. We browsed the store for a while, and when we were ready, he took us through the purchase quickly. Unfortunately for me, the table I had chosen was wrong for my space, so we had to exchange for a different one. The exchange was so quick and easy! I am beyond grateful for the service provided by Manny. He remembered me and what I wanted each time I saw him. He was great to work with! He was very familiar with the inventory and quickly answered any questions we had. He was professional, yet very down to earth. As usual, I was not pushed into a purchase or bothered by anyone. This is how you do sales! I love my new dining set, and I still love my couch (bought in 2022)! Thank you Manny and Ashley Furniture! We had such a good experience at this store!! We were greeted right away by Catherine, who asked us what we were looking for. We told her we were going to look (and sit!) for ourselves. When we were ready, she helped us with our choices, looking up prices, discounts, & colors. She was not pushy or overbearing. On our way to find an ottoman for a couch we liked, we found "the one"! Catherine looked it up, gave us the best deal possible, and let us talk about purchase options privately. Once we decided how we were going to buy, the whole process took about 10 minutes & we were out the door, with a pick-up date less than a week away! A trainee (Will) was also very friendly, and if we come back for another purchase, we look forward to working with him in the future. Thank you to both Catherine and Will for making our trip enjoyable, easy, and fast.

Sales people were very helpful

The delivery people, the warehouse and store people have no idea what is going on with your delivery. I had a sectional ordered that came three times with missing pieces and every time I had to send it back. When you call store, they say everything is there and warehouse may have done it wrong. You call warehouse, they blame it on delivery. I had also ordered a bed frame which was replaced due to fitting issues and on my next delivery for sectional, they also brought a new bed for replacement ( after doing replacement two weeks ago). These entire franchise is run by people who have no idea and no coordination. There is not much option here but if you can avoid this store, I would do so

I wish I could give Ashley Furniture 10 stars instead of only five. The quality of their furniture and mattress is of the highest order. But what sets Ashley apart from other similar stores is the care and impeccable service they provide after the sale. Zeek Zirbel at the Coral Ridge Homestore and Jennifer Stevens at the Cedar Rapids store are genuinely interested in the complete satisfaction of the customer. Should there ever be a need to repair or exchange an item, the Ashley Company is at the ready to satisfy the customer. Take it from me, before you buy any item of furniture or mattress go to Ashley first.

We bought 2 LaZBoy recliners on November 18th, and picked them up on the 22nd. One of the chairs had knots in the legs on the base, so I called the Ashely store. They passed me off to customer service at Furniture Mart, who convinced me that I should keep the chair, based on LaZBoy's lifetime workmanship warranty. When I tried to assemble the chair, the back wouldn't go on. I looked at the brackets, and one wasn't installed correctly at the factory. I contacted Furniture Mart customer service again, and sent them photos of the bracket. They agreed that it was a factory defect, and arranged to have a replacement chair delivered on December 4th. I didn't hear anything further, so I called customer service on the morning of the 4th, only to be told the replacement chair wasn't where it needed to be (2 weeks after the arrangements were made) and wouldn't be delivered on the 4th, but they would call back by the end of the day with new arrangements. They didn't call back. I contacted them on the morning of the 6th, and they told me they would deliver the replacement on December 16th. That's nearly a month after we bought a chair that was in stock at the warehouse. I called the Ashley store and asked to speak to a manager, but he wasn't in. They took my name and number and told me he would call, but I hadn't heard from him by 4:00, so I called back. The receptionist told me that the manager wasn't going to call me back (in meetings for the rest of the day), and I'd have to wait until the salesperson was in. The sales person was supposed to call us the next day, but she didn't, so we called her. She implied that we didn't know how to assemble the chair, despite the fact that we assembled the other chair, and customer service had already determined that the chair was defective. The replacement chair was finally delivered on the 16th. If I could give them a no-star rating, I would. Avoid this place.

Big box store. Kinda high priced. Nice staff.

The furniture is nice but the price increases are outrageous!!! I kept my eye out for the living room set to go on sale, but with a more than 20% increase in price from Memorial Day to Black Friday, the savings were only about 5%. No thank you.

Would not recommend if you want a quality product. Ordered a custom upholstered couch with ottoman from this store, and was sold on a furniture protection plan that as advertised covered the couch's internal components. Around a year after receiving the couch (after waiting several months more than expected to get the thing in the first place), a support strut has broken, and the insurance claim has been denied. I'm not at all the kind of person to beat up a couch, so the damage is surprising, but I guess I'm going to repair this one and try to sell it so I can buy from someone else.

For all the hype this store gets I just wasn't real impressed as I thought I would be. I was there with a friend who was sofa hunting which she found one in the clearance section. I didn't find anything I would have gotten even if were free.

I ordered a recliner on a Saturday, they said it would be here Monday or Wednesday the following week. It did not show up. Called the next week and got the same answer. Called 2 weeks later and was told they would have it here that Monday. It is still not here. This is the last time I buy from this store.

Pathetic! Should have a spot for negative stars. I ordered some furniture the a few months ago. I was told it would be delivered in 2 weeks on a Friday. It didn’t show up on Friday. When I called they said my order was for pickup. I explained to them that it was not a pickup but a delivery. I spoke with the salesman and he admitted to his wrongdoing. So I asked to come pick it up. It was still in the shipping process. I was told I’d receive a partial refund. Well 2-3 weeks later it showed up. Only 1/2 of the order and a non matching ottoman…… A month later the rest of the furniture arrived. It only took 2 months to get the furniture. Will never buy from here again. So, I’ve called and talked with support. Just like the owner said. They claim I’m not owed any type of refund because I received everything I ordered. Even tho they messed the order up completely…..and it was delivered about 2 months late. Zeke zarbel was the associate that helped me. Steer clear. You will NEVER receive my business

Shelby did an amazing job helping us!

We had a fantastic experience shopping at this location. The manager was willing to spend half of the day walking all throughout the store to ensure that we got exactly what we needed. At no point were we ever pressured into purchasing something that wasn’t right for us because of the price. We had a great time and will absolutely be back!

Great service and great price!

Jamie was very good in sales she went above and beyond what she needed to do for us she didn't push us at all.me the wifey went there for just couple things an ended up with with everything we needed for our new home at a very reasonable price point. Thank you Jamie

I worked with Shelby Heumphreus at the Coralville location. She was very knowledgeable about the furniture and pricing. I’ve purchased a couch and coffee table from the Ashley store and I absolutely love it. Yesterday I got the privilege of working with her again and purchased a TV stand. Not only was Shelby very kind, but also patient as I looked through the whole store. She didn’t make me feel pressured to buy anything, which was refreshing. I would highly recommend anyone to the store. The quality of the furniture is excellent and working with Shelby made my shopping experience really easy. I will definitely be back!

After a horrible 1st experience of a sectional being delivered that was the wrong configuration a year or so ago and then having to wait 4+ months for the correct one to be delivered, I was hesitant to buy again. Mind you we sold our living room furniture the day before the incorrect coach was delivered so we went without for months with nothing other than bean bags and the middle of the sectional. I had a credit from the first so I didn’t want it to go to waste. The salesperson was lovely however, she took me over to the more expensive section stating that these had a 8-12 week wait. This is for our movie room so we didn’t want/need to go overboard. I just called today and they said that it won’t be available until at least February now. I feel lied to and foolish for returning. Yes, manufactures are having a difficult time with production but I went in knowing this and was promised a window of time that it would be delivered. I would not recommend them due to the fact that they don’t stick by their words.

I've frequent this establishment, and for twenty minutes not one person approached me. There's a lack of customer service and this is always.I came to purchase a living room set back in May and the exact same thing. Very Dissatisfied

Very nice folks not to pushy .. laid back...

Highly would not recommend we ordered three bedrooms sets in June and have only received 1/2 our order to date now middle of September missing parts backordered items and these items were allegedly in stock when we ordered. We ended up ordering alternative items from Amazon that are Ashley branded that came same week of our order. Poor communication between warehouse and sales. Very disorganized company.

Great customer service and consolation by Jared. Furniture is a bit on the pricey side, but I got these three chairs and they turned out great!

I went into Ashley in Coralville, Ia looking for a recliner and had such a positive experience due to one of the associates, Jake Airgood. He is knowledgeable about the item I was interested in and he is just a fabulous person. Ashley should be very proud to have such a fine young man as one of their associates. I think he needs a raise. I will be back, hopefully soon. Good Job Ashley for hiring such an incredible young man. I will spread the word. Way to go Jake!!!!!!!

Shelby Jean was awesome and was very knowledgeable. She gave us her full attention and assisted another couple without us noticing!

The customer service is beyond what you expect. I bought a couch and she made it easy. Very clean. Nice price. The girl that helped me was Shelby. Exceptional experience . Thanks

Knowledgeable staff

Helped me find what I was looking for. Thank you!

Gina was amazing to work with.

I bought furniture from here last June. Extremely excited for our new house, my partner and I bought a bed frame, bedside drawers, a dresser, and a kitchen table from Ashley. A few days after our furniture was built and installed, we noticed a few scratches on our bed and bedside drawers. So we called Ashley to let them know of those damages and nothing was done. A few months later, one side of our bed frame is falling apart. I called Ashley again and they put us in contact with their customer service to get it fixed. When they sent a tech out to us all they did was look at the damage and said that they needed a part from Davenport. That was back in February and I've tried calling to get them to come and fix our bed but they're giving us the run around. Do you best and avoid Ashley Furniture. Terrible customer service and if something breaks while under warranty, they'll do their best to not help you. Edit: They tried to "reach out" to me below but they cannot get back to me that way either. What a joke. Edit2: This issue still has not been resolved and they have refused to get back in contact with me. I've called back numerous times and I'm still paying for furniture that does not function as intended. Take your business elsewhere.

We’ve worked with Denise and she’s been amazing. She does a great job communicating and helping get the best price. She’s not pushy and give you a break down of cost and what’s in stock or when things will be. We’ve gone back to her again. We’ve loved everything we’ve gotten from there!

After I decided on a couch Sarah did all the rest. She was very professional and made sure I was aware it could take up to14 weeks for shipment. I waited to review until after I received the product. Even with the long delay it was a pleasant experience and I definitely recommend Ashley HomeStore. I'm sure to come back again!

Lemont was great! He was super helpful and was able to get me a chair off the floor. I couldn't be happier.

Sara was very friendly and helpful! Thank you!

Rrpeat customer who loves shopping at Ashley HomeStore. Denise at the Coralville location is always so friendly and helpful. Thanks for a great shopping experience! I'll be back (again)!

I had a greatti.e woth Sara, she helped me find what i needes and had wo derful ideas for my small room. She even moved furniture arou d the store so i could see it all together- i reocomend her to anyone!

Lots of beautiful furniture.

Sara did a great job helping us and we got a great deal on a couch. Thanks!

Jamie is the most helpful salesperson ever! She was a total lifesaver for us when we bought a new home. Thank you Jamie!!

I worked with Sarah. She was super helpful and we got a great deal!

Jamie and Sarah were super helpful with buying my couch! I was in a bit of a time crunch and everything was handled super smoothly. Had great, friendly service and was able to walk out with a new couch ordered and all information laid out for my protection plan! Thank you both for the help!

Sara was amazing helping me match my colors.

Sara was awesome! Quick and easy, got what I was looking for!

Sara Mettille is amazing! She was so patient with me in helping me decide which style of dressers I wanted/needed.

Great service, great selection, and great prices. But if you want the VIP treatment, as for Sara!

Both my sales people were arrogant. I'm trying to furnish a brand new 4 bedroom home. It's a furniture store not a Lamborghini dealer.