Ashley Store | Manhattan, KS 66502

The staff were super friendly and helpful. There were plenty of pieces of furniture to choose from at very reasonable prices. Our salesperson, Janice, had a wealth of product knowledge and helped us pick out the new livingroom set that we needed. I'd highly recommend a visit to this location.

Janice was a great help in picking out our new sofa and was very thorough and transparent with their 0% interest financing options!

Selvin was a very caring and professional salesman l. He went out of his way to give me the best possible deal and honored the prices shown online. He was extremely helpful in suggesting alternative items that suited my needs. Overall I would give him 10 out of 5 starts. Definitely recommend this branch and working with Selvin. The rest of the staff was also amazing!!! Extremely satisfied with my experience!

Found just what we wanted! Tiffany was a great help; providing dimensions of the sofas that I could take home and measure my space. The store is set up well, with the furniture displayed nicely.

Great service, knowledgeable & friendly staff, and good quality products. What more could you ask for?!

The sale representative, Mrs. Norris was professional, courteous, and helpful when assisting me in purchasing my granddaughter’s bedroom furniture. It took me less than a hour to decide what set buy and make the purchase. Great experience!

Staff was very helpful!

Great experience, fast and efficient sales. Janice took time to hook me up with info before we came to store, then patiently had us try several mattresses, explained all the add on’s we needed. Thank You!

Janice was amazing. She answered all of our questions quickly! No pressure from her at all! She worked with my schedule for pick up as well! Highly recommend!!

Wonderful experience! Too bad I'm so indecisive we got her figured out. Tiffany helped us out. Very knowledgeable

Anthony was amazing to work with. We appreciated the time he spent with us and he was extremely helpful throughout the purchasing process!

Got a nice couch set from here and didn’t have to wait for it to come in! Our sales rep Janice was so wonderful! I will be referring anyone I know to her. Thank you!

Janice a VERY helpful in finding the perfect chair for me! She showed me so many selections I had a hard time deciding.

Janice was informative and personal. Had a great experience and found just what I was looking for.

Tiffany was a great help with our experience!

Selvin did a good job helping us find what we were looking for and answering all of our questions. We left the store with a full bedroom set for our son and were very pleased.

A big thank you to Tiffany. She was knowledgeable and courteous. She helped to make my visit pleasant. Ashley Store always seems to have what I'm looking for.

Staff was very helpful and patient as we took time to decide which sofa was best for us. We plan to go back for a dining set soon. Financing plans are also helpful. Thanks!!

Sometimes buying new furniture can be painful because the sales person is pushy, but this purchase was very pleasant. Tiffany was wonderful to work with. I told her what I was looking for and she let me browse the store on my own to see if I found something I liked. Anytime I had a question she was prompt to provide the answer. She was knowledgeable and I was appreciative that she was more concerned with my needs and wants than just making a sale. They have beautiful furniture and great prices. I’d highly recommend.

Very helpful and friendly

Very good experience. In and out in not time with what I wanted!

Very friendly and helpful staff, took care of my needs on matching my furniture. Appreciate their help.

Tiffany helped us find affordable matching furniture that we all loved.

We walked in and immediately Selvin greeted us. We told him what we were looking for and they had exactly what we wanted! Easy purchase at a great price! I didn't realize prices were better at the Ashley store than competitor websites. Selvin was knowledgeable about the sectional and the warranty. Selvin was both kind and helpful.

Awesome customer service.

I purchased a purple mattress, frame and mattress protective cover from Selvin at Ashley furniture. He gave me a great deal and on delivery day my delivery was ready 5 hours ahead of time.

Great service provided by Selvin. Never rushed us through the process. Also very informative with the furniture. Speaks both Spanish and English.

Very reasonable prices. Extremely friendly, knowledgeable and pleasant employees on the sales floor. This made the buying process very easy and comfortable.

Janice is amazing, she is very friendly, kind and helpful. Definitely ask for her when you are visiting the beautiful store with so many options on all your home decor.

Quick and friendly service

The staff was very helpful amd friendly. Helped me pick what I wanted with no fuss! Will definitely return!

Learn from my mistake. If you buy a matress put the matress protector on it. They don't tell you that in order for your warranty on your bed to remain effective you have to buy their bed protector as any stain or soilage on the mattress voids the 10 year warranty that they like to talk about.

The associate went above and beyond to help me test and find everything I needed as efficiently as possible. I believe her name was Janice but I could be mistaken. She deserves a raise. I will definitely be shopping here for all my furniture needs.

Great customer service

First time going. Average selection. Warm staff, and great costumer service. Janice was very nice and extremely knowledgeable. Easy going, no pressure. Good experience!

The salesman who assisted us, Selvin, was friendly and courteous and answered all of our questions in a professional manner. He helped us find what we were looking for without over selling or trying to convince us to buy extra things we didn't need. Will definitely shop there again.

Selvin was very informative his level of professionalism was amazing and had great customer service

The team at Ashley were very friendly and easy to work with! I will be back!

Selvin was awesome! He's very knowledgeable about the products he's selling. He answered all my questions, addressed my concerns, & was very honest when making recommendations, we specially when I was struggling to make a selection. Selvin wasn't all about making a sale and gave superb service!

Nice. Very patient and helpful with my wife Being so indecisive.

Choosing a new living room set was super easy with the help of Tiffany! I’ve never had a smoother furniture buying experience with any other furniture store. 100% will buy from here again in the future!

Just wanted to say that everyone was very helpful and kind my husband has health problems but they helped us with kindness thanks so much

Called first near closing, made arrangements to see Janice the following morning. Looked at various items and made our purchase. The experience was good from start to conclusion.

Cassidy was an outstanding sales associate and made the entire buying process simple and easy. She wasn’t pushy and treated us with the utmost respect and courtesy. We will definitely be back to buy furniture from Cassidy for any future needs.

The staff at the Manhattan, KS store were friendly and helpful. Anthony did a great job in helping us find the right couches.

Selvin did a great job helping find what I wanted, and staying in the price range I was looking for. Will definitely shop here again.

Janice was a very helpful salesperson. She provided me with various options based on my description of other furniture.

Sales rep was great. She was so helpful.

Salesman was great and was patient with us very good customer service.

Janice and Selvin were both very pleasant to do business with. Janice was very thorough and she had great attention to detail when placing the order. Selvin was very prompt in returning my emails and answering my questions.

I'm looking for a coffee table because I broke mine. I didn't even have to go all the way in because I found my perfect new coffee table. The sales associate knew to shoot it straight with me. No haggle or, hey, let me convince you to buy a set.

Pleasant and no pressure to purchase. Tiffany was very helpful.

Selvin was such wonderful help during my experience at Ashley’s Manhattan. He communicated effectively the entire time.

From the moment I called, the lady who answered was helpful and kind. I was transferred to Janice, the floor product consult who answered all my questions. I purchased the recliner I saw on their website and chose to have it delivered for my mother. I am so excited that in 4 days her recliner will be delivered. I love Ashley Furniture and we have these in Arizona so I immediately checked it out for my mother. Thank you to the Finance lady who also was kind and helpful. Kindly, Ava

Janice was so patient with me. Never seemed annoyed when I kept changing my mind and being indecisive. I’ll definitely be back to see her.

The Sales Associate name Selvin was Amazing & Extremely Detailed. He listened to what I was looking for & explained All details to me as I was looking to buy 2 specific recliners. He had what I needed/wanted to fit my living room along with the different material of fabric that I wanted my recliners to be. Extremely Patient Gentleman that I would recommend to seek out to help you with any of your needs on the Ashley's Furniture Store. You Will not be Disappointed. Janevelyn P.

Absolutely friendly and helpful. Selvin was polite and not pushy, allowing us time to walk around and pick for ourselves. The store is clean, and they do have a very wide selection. Staff was quick to answer any questions. We are very happy with our experience here.

We didn't really know what kind of mattress/base we wanted. Janice was so informative and patient with us. She listened and made suggestions which pointed us in exactly the right direction! We looked around a little more but came back to Ashley!

Great customer 👌

Found a super comfy couch for an affordable price and was able to take it off the floor the same day.

The staff and salespeople at Ashley in Manhattan, KS were amazing! They helped me find just the perfect new mattress, then helped my 90 year old Dad find one as well. They were patient and well informed, able to answer all of our questions. I will shop there again (I got an amazing deal) and highly recommend them.

This is our first time in the store Selvin was outstanding. He took the time to show us other models to match the colors we wanted. Selvin is very attentive and has a great sense of pride in his work

Very helpful and knowledgeable staff, eager and ready to help you shop

Janice was very helpful

I enjoyed working with Janice. She provided excellent services and offered different options for us to choose from. We will definitely be back to shop with her again

Janice was very helpful in finding my new couch, she helped me find what I needed and gave me a great overall experience.

Customer service rep was informative friendly and courteous explained our purchase and options first time purchaser.

From start to finish the interactions with the staff was amazing. Selvin was very friendly and informed. Will and Adam were very nice professional, and on time for the delivery. Great service!

They did a good job!!

I’ve had really good experiences with Ashley Furniture here in town! My recent purchase and delivery went great and I wanted to come on here and thank Aren and Brandon. They were professional and very quick and ensured I was happy with the assembly and placement of my furniture. Thanks guys!

Will and Adam were great delivering and setting up couch!!

Brandon and Adam did a terrifc job setting up the furniture. They were fast, courteous, and professional.

Brandon and Adam were amazing, on time and professional.

Brandon and Adam delivered my couch/ottoman today and did amazing. They were very professional and quick with the install. They came in and game planned so it was easy for them and easy for us. I highly recommend them!!!!

Great customer service. Janice was very knowledgeable and a great help when we were looking for furniture and mattresses. Would recommend to anyone looking.

I was impressed with the selection and service at the Manhattan location. I would Definitely recommend and return!

Anthony was amazing to work with. We looked at every couch in the store and he was right there to help answer all of our questions. We truly appreciate the help he provided while we were selecting our new couches. Thank you Anthony!

I had a great experience, Selvin helped me and my husband select the perfect sectional couch after listening to what we liked.

This wasn’t our first time purchasing from our local Ashley store and each time we’ve worked with Anthony he’s always been extremely helpful and works hard to get us the best deal. He was extra patient and helpful while we carefully selected our next furniture purchase. He moved different pieces clear across the store so I could see how they looked together and whether I would like it for our home. We are very appreciative for the great service we received. Thanks, Anthony!

I highly recommend working with Selvin. He was friendly, knowledgeable, and very helpful without being pushy. I was just looking around the store but fell in love with a sofa and chair set. I can't wait for them to be delivered this week!!

Anthony was very helpful and patient as I found the right table.

Janice was great and never made us feel under pressure! We took our time and felt confident in our purchase.

Very very good applause for selvin, number one in sales 🤝

Janice provided me considerate, friendly, expert service.

Janice was so much help. Had just what we needed . We where able to walk in and out of the store on just a few minutes.

Very friendly and polite! Took great care of us!!!

Great customer service, furniture quality and price! The furniture also came in quicker than expected!

Great selection and helpful friendly staff. Price matched and great Manhattan store.

He is very friendly. Provided me with the best information and prices. Was not forceful on sale. Very enjoyable experience!

I had a great experience at the Manhattan Ashley store buying a sectional and table set. Selvin did an awesome job helping us out! He was super patient, knowledgeable and helpful answering all our questions before making the final purchase! Other staff were also helpful and friendly! Very excited to have it delivered!

Very good customer service, staff was very helpful in helping me make a decision. Very likely to return in the future.

Janice was awesome. She looked up everything we had questions about. So friendly! We were very specific and she made everything easy for us! Thank you so much, Janice!

Janice, she is such a kind lady and it was a blast to be in the store and being helped to purchase a bedroom set for my wife and I! I am extremely grateful to be able to do so.

Very nice

Really nice and helping great job

Slevin was very friendly and helpful while assisting us deciding on a sofa sleeper. He answered all our questions and explained things in detail. Very pleased.

We had a great time looking at couches with Janice! She helped us find a great set and we can’t wait for it to arrive! She was super patient with our kido while shopping as well.

Brandon & Will were very professional and did a great job delivering my couch to my apartment.

Tiffany is great!

Janice was great and we got everything we needed for cheaper than we expected.

Great customer service, patient and kind to make sure our selection would work in our space!

Amazing customer service Lots of helpful information Top quality products

Amazing help

I have bought several pieces of furniture from here recently and it’s all been a smooth transaction and delivery. Would recommend 5 stars!

Janice at Ashley furniture was extremely helpful, even assisted in bringing out the heaviest piece to vehicle for us.

To expensive

The sales person who helped me (Janice) was great, friendly, and the right mix of here to help but not pester you. Thank you Janice!

Tiffany was great assisting me with the purchase

We had been to all furniture stores in Manhattan and just couldn't find anything we wanted. Went to Ashley Furniture to just look and ended up buying. Great selection. Tiffany helped us. She was very knowledgeable and patient while we tried many different styles. I would recommend Ashley Furniture as your first stop in Furniture shopping.

Selvin was amazing and very patient helping pick out the furniture that I needed!

Selvin did an amazing job listening to the description of the sofa and bed that I was looking for. He matched me with the perfect products. Rhonda did a great job of ensuring that the items got delivered on time! And the furniture is very good quality for a decent price!

Janice was a very good sales person. I came in like 4 times to look at the same items before I bought them and she was great every time.

I was able to find what I was looking for fairly quickly, and with the help of the sales rep the process was seamless. He was friendly and willing to help. He did a great job and provided the information I needed to decide to make the purchase.

Had a great experience on finding a bed!! I think we found the perfect one. Just wish they had more in stock.

Janice was great to work with!

Nancy helped us figure out our sleep style and which mattress would work best for both of us. She wasn't pushy or trying to force product on us, but still informed us of things we might want or need, without pressuring us. Prices could have been cheaper but that could be said about everything these days. Overall we had a great experience and got some really good products.

Wonderful experience! We went looking for a new mattress and we got helped as soon as walked in the store. We got to try a new device to us, that somehow tests what type of mattress is most suited for us! We then got to try several options until we found the one. The gal that helped us the whole entire time there was fantastic, she had some much patience and answered all of our questions!

Very nice so helpful with all my crazy questions would choose him every time I came in !!!

Helpful and courteous. I got what I wanted quickly at the price I liked! Make sure to ask for Janice!

The employees were extremely helpful and Kasadie helped me find exactly what I was looking for in a new couch when I didn't think I'd find anything local.

I’d like to preface this by saying the gentlemen who helped us, selvin. We came in around 1.5 months ago to get a mattress and had to leave due to financial issues. We then came in today and Selvin greeted us by the door and we told him that we were looking for a mattress and he brought us straight back to the ones on that we were looking at before. He also brought us to mattresses that were similar to the others but were discounted, so we ended up getting one we liked and at almost half the price

We bought a couch and it did not fit the door we wanted to return it but they said no returns 0 stars out of 10 i wish there was 0 stars out if 5

Had a great experience. My sales associate was very helpful, friendly and knowledgeable!

Very friendly and professional. My young son is very excited for his new bed. :)

When it comes to furniture shopping, we like it when we are acknowledged, left to shop on our own, and helped as needed - Selvin checked all those boxes for us! Helpful, not pushy, and polite. We would go back to this location for future home needs.

Employees were very helpful in recommending and finding whatever it was I wanted and needed.

Aren & Brandon called with arrival time which I appreciated. They followed parking and unloading instructions. Both were friendly and very helpful. I appreciate their service! Janice was my help in store and via phone. She was most helpful and had great ideas. She had a wonderful attitude even though the store was quite busy. She was friendly and respectful to all customers. I appreciate her help and input.

Janice was super helpful in ordering furniture for my son as I live out of state and needed guidance. She made the process simple and seamless. She definitely deserves 5 stars.

Aren and Brandon provided great service with my delivery yesterday. They were extremely professional and helpful with the setup of my household goods.

Aren and Brandon were professional and helpful when delivering 3 recliners to my business. I appreciate their help!

Ashley furniture delivered our new couch, loveseat and table set today and everything was perfect! Aren and Brandon were great to work with and very fast/efficient! They did a fantastic job of making sure everything looked good and was placed perfectly!

Friendly staff knowledgeable about products

The Manhattan Ashley store website specifically indicates they WILL price match. They would not honor the price match for us even though we met all the criteria. We ended up buying from a different Ashley store with more friendly people and much better customer service.

Great experience! KASADIE was working with me and my wife to find the perfect couch for our home. She was very respectful on allowing us to roam around the store without having her glued onto us. But always being there when we needed answers. KASADIE is kind and quick to answer any questions. Highly recommend.

Janice, was very helpful, kind and professional.

Aren & Brandon they did a great job and they are so nice and want to tell them again thank you

I got a mattress and an adjustable base from here, and it has helped me sleep so much better. Janice was so sweet and helpful, she helped me try several different styles before finding the one I liked.

Janice went over and above to help me pick the perfect chair!

Very good customer service I got everything I need and my sales ladies Tiffany was amazing to work with when I go back I will be asking for her 😊 🙂

Janice our Product Specialist at the 200 Sarber Lane, Manhattan, Kansas store was absolutely fabulous. She showed my wife and I the various models of recliners Ashley's had in stock and left us to just look around. No sales pressure and no following us around the store. Janice just let us decide and was close enough for us to ask questions. Thank you Janice for assisting us! Respectfully, The Christie's

Aren and Brandon were so efficient and careful bringing our couch into home. They did amazing work and put it together fast.

I brought all my furniture from Ashley’s, the service is great the employees are very friendly and professional. I just got my mattress delivered by Will and Adam they were very friendly and professional.

Aren & Brandon were great! Please tell then thanks again for me!

The staff was awesome. I would recommend friends and family to shop at Ashley’s.

Did a great job unloading our new couches!

After browsing through multiple furniture stores looking for a new sofa set, we’re glad we stopped into Ashley Furniture and were greeted by Selvin. Not only was Selvin incredibly helpful, friendly and knowledgeable but he truly listened to our needs and was ready to answer any of our questions while giving us the space we needed to make a decision which led to us finding the perfect sofa and love seat set. Thank you for your help! We will be sure to reach out to Selvin again for our future furniture needs.

They were so great! Had to take the couch apart so it would fit in the house and put it back together.

Professionalism and attention to detail was outstanding. Aren and Brandon done an excellent job

Aren and brandon delivered my couch and did a fantastic job! They brought it up a flight of stairs and around a tricky corner quicker than i could walk up myself all while be cautious not to damage anything and was professional and helpful the whole time

I've dealt with only one person and he has always been very helpful and answered all my questions and concerns.

Will and Adam from the delivery team were great. They asked a lot of questions on how we wanted the layout of our home to be. By doing this it showed that they truly cared about our experience and being happy with our new furniture.

My wife and I were extremely pleased with the customer service and quality of furniture we received from Ashley Furniture! The counter height table we bought had chairs with adjustable legs that allowed for easy leveling and the coffee & end table set was elegant while also a great price! The entire staff went above and beyond from the moment we walked through the door. Thank you to Tiffany and Andrea at the store, Chris at the warehouse, and Will and Aren who helped deliver the furniture!!

They were really nice and the lady who helped me she had good customer service and remember me from the last time I came in I would definitely recommend going to get your furniture

Janice was so helpful! She was patient and directed us to exactly what my wife and I were looking for.

Very nice guys. Did an awesome job for us on a very hot day !!

Aren and Brandon were very professional and extremely polite. It took them maybe 5 minutes to move my couch into my 3rd story apartment, from arrival to departure. Thank you very much.

Aren and Brandon were very professional and courteous when they installed our furniture. A great reflection for the company. Please reward their professionalism.

Will and Adam my delivery team we great. they fast and professional.

Great online ordering experience! Order arrived a week early, our Ashley store communicated with us promptly and moved the delivery date up. Delivery drivers Will & Adam were very respectful and professional. Overall awesome!

Aren and Brandon were very professional and set up my couch including plugging it in and making sure the outlets were working.

Will and Aren delivered our bed and did a great job. They were very polite and worked hard on one of the hottest days of the summer. Even moved it for me when it wasn’t quite where I wanted it.

Janice and the team at the Ashley Store in Manhattan, KS once again made our furniture buying experience a breeze! A few months ago we came in looking for a new dining table and office desk. This time we came in needing a couch and the experience was just as great as last time.

Will and Adam both did such a great job of making sure my furniture did not damaged on the way up to my third floor apartment! I commend them big time and thank them for their hard work!

Aren and Brandon were professional and friendly . They handled my furniture with care and worked as a great team to get the job done !

Great 😊

Shopping here was an wonderful experience. Janice was extremely helpful and was able to answer all the questions I had, and helped find everything I needed.

The sales associate Anthony was very professional, attentive and courteous. He allowed myself and my wife to peruse the showroom with out being pushy or aggressive. Anthony exemplified what customer service should always be.

Will and Adam were hands down the best delivery guys ever! They went above and beyond! They were super polite and helpful! Great presentation of Ashley’s furniture! Thank you again!

Selvin was spectacular!

The service received from Ashley Furniture store was great! Aren & Brandon were great movers! they brought all of my pieces in safely and set up everything for me!

Anthony was helpful and knowledgeable. The process was customer friendly and fast!

Great selection, never disappointed, Janice was always ready to help

Will and Adam were fast + helpful

Will and Adam were great! They moved our new dresser up our difficult stairs. They were very professional, efficient, and friendly. Thanks!

Anthony was very helpful. We shopped a fair amount and you had what we needed. Could have bought cheaper but felt you had value.

Delivery quick and painless. Will and Adam were super courteous and polite

Found exactly what we needed and more, any questions we had were answered and Janice was very kind and friendly and all our payment options were very nicely explained to us. Couldn't get happier with the experience.

Had a mess up with order and they constantly apologized to us for the mess up Appreciate them for the hard work

Aren and Brandon are great representation for Ashley furniture store. Very respectful of our home and the new furniture that was purchased. Both were helpful with a damaged product, taking it for repair and bringing it back the same day. Great problem solvers.

Janice was absolutely wonderful! We had a great experience and would definitely recommend.

Janice was 100% the most helpful and cheerful associate to have assist me! I enjoyed her help and her company. She provided much advice, help, and information. I completely recommend requesting for Janice.

Aren & Brandon was amazing and gave great customer service when they delivered to Stone Crest Ct. !! Sorry for the late review

Had a great experience here! We bought a couch and it was delivered within the 2 week window and Ashley kept up with updates about when to expect delivery! Aren and Brandon delivered our couch and were super friendly and efficient! Overall, I would purchase from here again!

Awesome delivery. Both will and Adam were quick and professional moving and installing our furniture into our home.

Janice was very kind, knowledgeable, and patient with us!

Friendly, helpful assistance, but not pushy.

Janice was very kind and helpful. Thank you!

Honestly an incredible experience. Needed a couch as soon as possible and after walking in, 10 minutes later I had scheduled in-home delivery for my new sectional. Hassle free and high quality all around.

Found the perfect sectional for us. All our questions were answered. The assistance was friendly.

Great service at the Manhattan Ashley store. Found a dining room set that I love. Can’t wait for it to be delivered! I received my pieces and they are perfect! Will & Aren did an exceptional job with delivery. They were especially helpful when I realized the place I initially planned to put my server didn’t work. They happily moved it to another wall.

Janice was awesome

I have been serving by selvin in manhattan Ashley store twice and he is doing great job

I been seen selvin in Manhattan ashley home store for 3rd time .his customer service is very very good .

Selvin is an awesome sales person! He is on top of sales pitch and lets me know when there’s a sale! 10/10 recommend getting your furniture from Ashley with Selvin.

Very helpful, listened to what we wanted to look for.

Staff was friendly!

This is a beautiful furniture store. I was greeted with a friendly smile. I met the owners, Travis and Andrea and they were very nice. I found what I was looking for. I would recommend Ashley.

The young man who helped me was very polite and knowledgeable Thank you have a nice day

Great experience with the movers from Ashley. Although I was so undecided about where and how I wanted my sectional. They stay patient with me. I really appreciate them. Thank you so much Aren and Brandon.

Very helpful staff and fantastic selection!

Janice helped me find the furniture that I was looking for quickly and efficiently. She was friendly and helped me get the best deal possible. Ashley furnitures zero interest rate payment plan is so helpful as well!

Selvin has excellent customer service and is very knowledgeable about the products there.

First time shopping at Ashley’s and the lady that helped us was amazing. She answered all of our questions. She explained everything to us. She was very helpful and patient with us because we had our kids with us. The place was very clean and the other staff were amazing as well. I definitely recommend going here. Thank you so much for helping us. We really appreciate it a lot. You are amazing.

I loved my trip into Ashley. The staff answered all my questions and took care of all of my needs.

Janice at the Manhattan KS store was great to work with ordering a set of furniture over the phone for delivery at a later date.

Awesome friendly delivery, Will and Adam set everything up and were on time and professional!

Great experience! They were VERY attentive, helpful and found me the lowest price for my furniture! Definitely will be going back next time I need any furniture. Janice is always the person I go through whenever I go for new furniture, she’s very helpful and informative!

Very nice Lady! Did what she could to get us the best possible price. Was not pushy, stood back and let us shop without interruption, but seemed to know if we had questions. Second time she has waited on us.

She was very knowledgeable and helpful with everything we were looking for to furnish our house. Thank you, Charles & Fanny

Selvin has helped us the last 2 times we have made purchases here and he has always went above & beyond by moving stuff around to make sure it matches and looking back at previous purchases.

The experience at the store was amazing the first time, and the second time was even better i was assisted by Janice both times. I just want to thank Janice for being so helpful Janice is very nice, knowledgeable and will go the extra mile to get you the best deal. I really appreciate your work ethic it shows you are more concerned with the customer needs than the pay check and that is very rare i do hope Janice get acknowledged by the superiors and peers at Ashley

Helpful employees. Getting what we went there for. Very efficient.

Selvin is an amazing person

Selvin is the goat salesman

Always good customer service, good group of people.

Great and friendly service!

Selvin made it easy to make our purchase. Very friendly and helpful. 😊

Great place to deal with very friendly staff and lots of furniture choices!

(Translated by Google) Super friendly and good treatment (Original) Super amable y buen trato

Selvin was awesome! He let us take our time in deciding what we wanted to purchase and made the transition of buying very smooth! Keep up the good work man!

Excellent customer service. Really enjoyed shopping here.

Janice was very nice to my wife when she came in, and very professional with us as a family when we came back. I would definitely go back again just to spend my money with her! Not too pushy but had all the right answers to our questions.

Selvin was great! He was very friendly and knowledgeable! A pleasure to work with!

Enjoyed browsing with Selvin. I loved that he wasn't over our shoulder the entire time and let us take our time shopping. Everytime we needed him he was never too far away! He also was very knowledgeable about each peice of furniture we had questions on. Impressive to say the least!

I was helped by Tiffany, who did a spectacular job helping me find a bedroom set I wanted.

Excellent service and professionalism!

Great customer service. Jackie helped me a lot. She was ready with different alternatives for what I was looking for.

Jackie from the Manhattan, KS store was exceptional! We received our new furniture, which was not a good fit. Jackie worked with us assisting in making better selections. Jackie is why we purchase our furniture f e om Ashley's.

Jackie was superb in her customer service. Upon entering she greeted us with a cold beverage and assisted us throughout our experience!

Always an easy purchase and pleasant experience.

The people that helped me the day I came in were great

Easy to shop and found a great deal! Janice helped us with everything we needed.

Very friendly and helpful sales associates. The showroom was filled with lots of selections. The checkout process was super easy as well. I will definitely buy items here in the future.

Bought this table at Ashley Furniture in Manhattan. Customer Service, from beginning to end, was wonderful. Janice helped us. She was helpful but not pushing a sale. She was patient, answered all of our questions, and worked with our budget. In the end, she closed the deal, and we are happy! Even better, the store, although a National brand……It’s independently owned! It makes me feel good to keep our money in the community!

Great customer service and delivery!

Great customer service. My dad was hesitant to get a recliner, but we were shown some different options and Janice was kind enough to point out how the power chair worked. He found it easy and comfortable and will have it delivered tomorrow. Thank you!!!

Janice was so great. She knew what she was talking about. And didn't push you to buy something. That's the kind of service you need.

If you go to the Manhattans store deal only with janice she will do anything you ask and do not be afraid to tell her what you want to spend she does not upsell or push anything but will show you better options for the price I had her doing circles in the store let her know she can even take the kids

Great service. Janice, did a great job of getting us what we needed in a quick and precise manner! Thanks again.

Very friendly, very helpful. Not too pushy like some salesmen can be. Just stayed back and let us look but was nearby whenever we had questions.

I had a great experience today. I went in looking for a new queen sized mattress and I got the help I needed from this amazing worker Jackie, she had me lay on different mattresses until I found the one perfect for me. I was so happy that I was able to take it home the same day and it’s the most comfortable thing I have ever laid on I would definitely come back to this store to get more furniture.

Excellent experience with extremely friendly staff that is there and ready to assist with all your furniture needs!

Janice was great and the accommodated my need for same day delivery.

Sales associate was very helpful and the delivery staff was accommodating with my work schedule.

Great service

I went into Ashley this past Memorial weekend shopping for a couch. When we entered the store we were greeted by a cheerful young man named Selvin. He escorted us throughout the store as we looked for the perfect couch. After an hour or two we thanked him for his time because he showed us every couch in the store!! I went back on Monday because I was so impressed and purchased a beautiful sectional couch with coffee table and end tables!! That’s an excellent salesman in my opinion because he took time to ensure I got the best prices possible!! Thanks Selvin!!

Excellent selection of furnishings! Janice was very helpful and didn’t pressure us as is usually the case. Happy with our purchase!

Help, quick and good deals at the store. Janice made it simple and quick to get the set.

Tiffany and her team were incredibly helpful and patient as we worked through the showroom trying to find exactly what we needed.

Very patient and helpful!

Janice was very informative, helpful and knowledgeable of products offered. As i am disabled vet without a bunch to spend she was very understanding. Informed me clearly about prices and looked after my needs and wants.. Bought three of them.

Selvin at Manhattan KS store was very helpful when I was there to look at some furniture. He was pleasant and courteous, took extra time and effort to choose me the product that I was looking for. Laki

Very nice people to interact with!

The team was very patient letting me brainstorm and measure out my options. Also very receptive and helpful to my questions, helping me find the best option for me. Overall a great experience!

Large variety of pieces and helpful staff. Would purchase again from this store.

Janice was Great and very friendly. She got us all taken care of in a timely painless matter great experience overall!!

We found exactly what we were wanting! So excited! They were very helpful as well!

Amazing customer service & help! Found and purchased our sectional the same day because of the great selection & how easy the purchasing/delivery process was! Ask for Selvin & he’ll keep you in good hands!

Everyone was very friendly and helpful

This was a wonderful purchasing experience! Great staff makes for a great buying opportunity for the consumer. Tiffany did an amazing job showing us around the store and listening to our thoughts instead of pushing us towards a sale. Sales personnel everywhere should take lessons from her. Thank you Miss Tiffany and the rest of the people in the Ashley Store in Manhattan,KS.

Selvin made our bed shopping experience fun, informative and entertaining. His patience and knowledge combined to add a bed sale to his day. He stayed late without a hint of pressure on us to move along. 2 days in a row! Sorry, not sorry. Highly recommend Selvin and Ashley!

Janice was very helpful and patient during my furniture picking process. She is a sweet lady.

Janice was amazing!

Great service!

Very informative and extremely helpful with inquiries by providing quick feedback

Excellent customer service, made our purchase so easy! Highly recommend!

Great customer service! My wife and I were in and out with couch we wanted in no time at all.

We went in to look for a new bed, the staff were very helpful and new their products. They were very patient as we found the right bed for us.

Janice and the team at Ashley Furniture made our experience quick and easy. My husband and I were needing a new table and office desk, Janice helped right away and was able to find exactly what we needed.

Selvin assisted me with all my questions/concerns, he was knowledgeable and transparent with his answers. He gave me space and time to consider my options, something I truly appreciate. This was a clean location, everyone was very kind and welcoming. I would highly recommend this location and will keep it in mind when it’s time to make another purchase. Selvin has a great and patient personality which made my decision making and purchasing experience easier and stress free.

Janice is super. She’s been friendly and courteous of our needs and has gone above and beyond to make things convenient. She takes the time to get things right for customers and we will continue to ask for her! Thanks Janice! Jackie is nice as well with the checkout and financial process. -Taylor’s

(Translated by Google) The service and attention of its unique employees has always been a great pleasure, we always get what we are looking for. (Original) Ha sido siempre una de gran agrado el servicio y la atención de sus empleados única, siempre conseguimos lo que buscamos.

Helped us pick out exactly what we needed

Anthony is super friendly and personable. He allowed us time to check out the store on our own and was always available with quick answers to our questions. Our experience shopping at Ashley as always was a good one.

Selvin was great and helpful to work with. He was very patient with me as I flip flopped between furniture. Recommend him highly!

Tiffany was most helpful. She answered all my questions and I left the store very satisfied.

Selvin was very helpful and got us a great deal.

Excellent service and help!!!

Selvin was very helpful and led us right to what we needed! Looking forward to our new couch

The people at the Ashley store are courteous, friendly, and very helpful. I would recommend them.

Super helpful in finding exactly what I was looking for!

Janice did a great job asking plenty of questions, and was very knowledgeable!

Janice at Ashley in Manhattan was so helpful and was able to get me taken care of. If you’re in the market for new furniture, go see Janice.

The store was very clean and very laid out. Huge selection at great prices. The staff were very friendly. Anthony though, he deserves the rest of this review. Anthony was an absolute dream of a salesman. That says a LOT coming from me. I dont like salesman as a general rule of thumb. Most are pushy and wont let you look on your own. He offered me a water then left me alone besides the occasional glance to see if I was still looking. When I was ready for him, he knew exactly what I wanted and took me straight to it. He visited with me about my new house and the kids/grandkids. I can not rave enough about Anthony. I will definitely be back and I will be shopping with Anthony again.

The store is immaculate and the staff are warm and welcoming! A special thank you to Janice for exceptional customer service. She was able to help me stay within budget and check off all the must have items on my list.

Selvin did a great job of helping us select a great couch for a great price

Helpful staff, quality sectional, delivery and setup was timely and efficient. Thank you for a great experience.

Very helpful people. They had what I wanted in stock. I looked at the table online, but when I saw it in person it was not what I wanted. The sales lady was very friendly and helpful.

Job well done with Selvin at Ashley Furniture!

Anthony at Ashley Furniture was incredibly helpful, polite & courteous. Was a pleasure doing business there & I know we are going to be so happy with our new sofa.

My wife and I have purchased from Ashley’s two separate times so far with Janice. She’s super helpful and kind.

Great service. She asked if we needed help and checked on us occasionally, but didn't hover or make is feel pressured or rushed.

Anthony was great and helped us find exactly what we needed. He even helped us get the furniture off the show floor since they wouldn't be delivered for several weeks. Very helpful and knowledgeable!

I worked with Selvin and he was wonderful. He showed me options of what I was looking for and gave me his honest opinion and recommendation. I am very happy with my purchase and would recommend anyone shopping for furniture to ask for Selvin! He was professional and knowledgeable.

Knowledgeable staff very friendly definitely do business again

Very helpful and made our visit a great experience!!

Super helpful and patient.

Kind, friendly customer service.

We enjoy shopping at Ashley for all our furniture needs! The quality is good and the staff are helpful.

Janice was great! She provided additional information about the community and was great when I called to order the mattress for my daughter.

Selvin was amazing help! Not pushy but instead very attentive and doing everything he could to help us find the perfect dresser and nightstands for our room! 10/10 recommend

Janice Norris was very professional. Told her what I was looking for and she knew just what i wanted. Great service

Janice was great!

Great job by Selvin! We were looking for a sectional for downstairs and he did a great job showing us multiple options!!

Very helpful and friendly!

Janice has been very helpful on our purchases.

Always friendly, professional customer service and attention to detail.

Easy shopping with a non-pushy saleswoman. Fair pricing.

Janice was helpful!

Great place, treated us very well

Excellent customer service and overall experience. Will buy from here again!

Customer service was wonderful thanks to Selvin, the product specialist who helped me! He was able to help me pick out exactly what I wanted and even change out different pieces of furniture to my package! Great service.

It was great service and really helpful we’re really happy with our new dining table

I love Ashley’s. Everyone is super friendly and helpful. 10/10 recommend for all your furniture needs.

We had very good service at Ashley Furniture in purchasing our new mattress and adjustable base. Our sales person was Janice. The only negative was that we were not told about the FREE adjustable base with the purchase if a qualifying Beautyrest mattress. I found out about this free base offer on the Beautyrest website. I then asked about it and was told oh yes that's an option. It saved us $700.00. I believe it must be the store policy to not mention this offer in order to sell more. Research what you can before buying. No photos yet, the mattress and base won't be delivered for 4 to 6 weeks. This is another negative.

Absolutely wonderful, sales person was very friendly, helpful, and flexible with our needs, definitely a great experience with our purchase at Ashley's thanks to her!

Prompt, courteous attention and very pleasant atmosphere.

Easy to do friendly service would buy from there again

I had a great experience finding the right mattress here, Anthony was very knowledgeable and helpful when recommending different mattresses, I was able to try out a bunch and get a good feel for the type I wanted, even though the one I wanted wasn’t in stock Anthony was able to get me one ordered and match the online price

Love the selection. Janice assisted us, gave us space and time to look ourselves, but was right there to answer questions when needed. Very friendly and great experience.

The salesman, Anthony, was very knowledgeable and friendly. He is quite charismatic and excellent at what he does. Anthony answered all questions without hesitation. Will definitely request his assistance with next purchase!

Very nice, friendly. Answered all our questions. Didn't feel pressured.

Came with an idea of what we wanted to match our other couch and Janice was super helpful! Found the perfect loveseat to match our couch and fit our space!

This specific location is not a store for People of Color.

As soon as we walked into the store everything looked so nice and pretty. We were looking for a mattress and Janice was so kind to help us and did an excellent job.

Tiffany was great with helping my mom find a new mattress and bed. She listened to our questions and concerns, she thoroughly explained the information and made the experience a pleasant one.

We we into Ashley Furniture and received assistance from Tiffany. It was really great and she answered all our question, find furniture for our new home. I will definitely recommend this store to all my friends and family. I can’t wait to get me new furniture !

Amazing experience. She was very helpful and patient with us.

Tiffany was great to work with! Friendly and helpful and even gave our daughter a coloring page to keep her busy while we shopped.

Janice was so helpful!

The store was very clean and I was greeted right away! Ashley is very lucky to have a sales man like Anthony! He was very nice and extremely knowledgeable about the furniture in the store. I will definitely be going back for my bedroom set!

I love my new couch! Our sales rep was fantastic!

Selvin was great! Very attentive. Worked very hard to meet our needs.

Everything was great

Selvin is awesome!! He helped me furnish my living room and bedroom. He’s super nice. I definitely recommend you letting him help you.

Janice was very helpful and patient in helping my 92 year old mother find a new bed. Thanks Janice.

Very good service. Tiffany was very patient with our slow selection. With the crazy shopping market we wanted to stay local and save time. Tiffany made our shopping easy and no pressure to get us in and out. Would recommend the Manhattan store and her.

Was immediately welcomed into the store, was shown to the products I was interested in, was allowed to browse without being pressured. When my selection was made, we promptly finalized the sale. Then was loaded. A very pleasant experience !

Tiffany was great! Not pushy and was there when we needed her.

Amazing customer service and the guy who helped us out did a great job. Wide selection and beautiful furniture!

Janice was very helpful during my purchase she helped me buy a nice couch I’ve been watching for a while. If I buy more furniture I’ll come back here. -Camden

Everyone was very friendly and helpful. They deliver my furniture on Tuesday will let you know how that goes.

Janice was incredibly knowledgeable and helpful. She helped me find the bedframe and mattress I wanted, and made sure I was paying the right price.

Tiffany and Janice did a great job showing us sectionals that fit our needs! We are so appreciative of the service we received!

Alyssa was absolutely amazing and helpful on helping us find the right living room set for us!! Thank you so much!

I received excellent help from Janice Norris when I went to buy furniture. She was very professional, courteous, helpful and friendly. Really appreciated her help.

We had a great experience working with Janice at Ashley Furniture in Manhattan, KS! We knew what we wanted and was able to order over the phone and furniture arrived in a timely manner and exceeded our expectations!

Janice was fabulous. We came in to browse for furniture for a new house and she was patient and knew all the answers to our questions. We will definitely be coming back to work with her for future purchases.

Great customer service

Friendly and very helpful. Even when I wasn't sure what I was looking for

Anthony was great. We were offered water and he was attentive to our shopping needs. Honestly, all of the staff were very friendly and helpful.

Bed shopping is an awkward process. Janice made it easy! We walked away happy with our purchase and much better sleep!

We have worked with Janice several times and she is always willing to work with us! Always gives us the best deals and is willing to work with us on delivery and getting it to us as soon as possible.

Exceptional knowledge, professional expertise, and extremely friendly

Anthony and the rest of the staff at Ashley Furniture were extremely helpful throughout mine and my wife’s process of purchasing new living room furniture. They were informative, patient and understanding through all of our questions. Everyone was so friendly each and every time we dealt with them.

Selvin is a true professional. Very personable and helpful. Made my buying experience the best! Definitely recommend him to everyone as the "go to" product specialist at Ashley.

Janice was very helpful and not at all pushy, which was great, thanks!

(Translated by Google) Excellent service during our visit at Ashley Manhattan, and personalized attention from our salesperson who guided us according to our needs and budget and did everything necessary for our selection, which resulted in a magnificent purchase! Selvin's professionalism and experience and great sense of customer service were noted. Just waiting to receive the table set and our room will be complete!!! (Original) Excelente servicio durante nuestra visita en Ashley Manhattan, y atención personalizada de parte de nuestro vendedor quien nos orientó de acuerdo a nuestras necesidades y presupuesto e hizo todo lo necesario para nuestra selección, la cual resultó en una magnífica compra! Se notó el profesionalismo y experiencia y gran sentido de atención al cliente de parte de Selvin. Solo esperando recibir el set de mesita y nuestra sala estará completa!!!

I am very happy we have an Ashley furniture In town. We were helped by Selvin. Selvin got us a very good deal, and because we were needing an entire house of furniture, he packaged living room sets, dining sets and got us a great deal. They also have an entire sleep section with mattresses and very nice pillows with cooling gel. Ask for Selvin!

Very friendly and helpful to the mattress buying experience.

Anthony, a Ashley product specialist, he gave us (my wife and I) water, time to talk about our decision, and was very friendly.

Great people. Selvin was very informative and great to work with.

Quick and easy

Easy. Found what we wanted and they had us in and out quickly. Free curbside delivery was a bonus!

The service was great and very friendly. No pushy sales

Janice is amazing! Highly recommend for customer service & value

Tiffany was very helpful and knowledgeable.. was great working with her

Anthony was very helpful, we had a great experience here!

Anthony was very helpful!!

Had a Great experience! Recommend buying from here!

Really helpful staff and great service.

Incredible experience working with Tiffany. She was very helpful and knowledgeable. Gave her honest opinion which is very appreciated. Would highly recommend choosing Tiffany as your sales associate!

Great selection and wonderful service! Tiffany was fantastic to work with!

Janice and Anthony were amazing to work with! The whole process was easy and I never felt pressured to buy anything. I’m so happy with our new purchase and can’t wait to take it home!!

Selvin is the man to talk to at Ashley’s!! Great help!

Tiffany was wonderful! She was patient with us while we figured out what couch to purchase. So many options and friendly staff. Definitely recommend!

Selvin was great to work with & assisted us in finding just what we were looking for! Thank you!!!

The sales person Mr. Anthony was great we were greeted at the door and we bought a sofa we will be back.

Tiffany helped us get the best deal. She was kind and knowledgeable.

Janice was great to work with!! Listen to our needs and was able to get us what we were looking for.

Didn't find what we were looking for but the staff was helpful.

really good service at manhattan Ashley furniture store, Selvin was helping us out and helped out really good.

Anthony was so helpful! He went above and beyond to help me feel comfortable!

Anthony was very helpful and knowledgeable.

Very friendly staff. Any question I had they answered and offered me and my brother a bottle of water even

If you’re the going to Ashley’s please go see Janice. S is beyond helpful, genuine and truly for the customer. We will be back an Janice is who you want to work with.

Janice was so great! Super nice and gave us the best deal available.We love our new Purple Hybrid 3 mattress!

Do not buy furniture and the warranty from Ashley in Manhattan. They sell you the warranty saying it covers everything and then when you go to put in a claim you are told that nothing is covered. The chair is coming apart at the seam but cushions strings are coming up on almost every cushion. The back of the loveseat just came apart. Their furniture is cheaply made and they don't stand behind their warranty at all.

I usually try to stay away from large chain stores but after looking at the local stores even the lady at the local store suggested we try Ashley for what we was looking for and sure enough they had a good selection.

Janice was wonderful to work with! She helped us find things that were in our budget, fit our space and that was in stock! She helped us check all of our boxes!!! Thank you Janice!

Their website says hassle free delivery but 2 weeks till my bedroom set shows up and they change the date to 3 months out. This is all having to wait almost 3 months for delivery in the first place. At this point I'm about to get a refund and go somewhere else. Worst experience with Ashley's furniture.

Wide selection, lot of stuff takes awhile to come in

My wife and recently purchased more furniture from Ashley furniture. Janice was such a pleasure to do business with. After I went to the store to complain they honored their product and even delivered the replacement product on time and with very prompt service. I would recommend Janice to anyone looking for any type of furniture.

Low quality furniture and salesperson not very interested in customers

Had an amazing experience. Desmond, the salesman that helped me was very helpful. It was just me and my 2 toddlers and trying to video call with my husband to see which couch worked for us. And Desmond was respectful and even helped round up the little ones for me when I needed to. Not only he was helpful the staff that was there also was kind and helpful as well. We love our couch!!

Desmond, the product specialist, was so helpful! We changed our minds three times and he was so patient! Not once did we feel pressured or obligated to purchase anything. Thanks again for a great buying experience!

I am not waiting 6 months to get a chair. Although this is not their fault I'm still not waiting 6 months to get a chair

Great experience, Janice did great.

Was with my daughter who purchased home furniture. Sales person was very helpful and polite

Janice was awesome to work with and incredibly helpful.

We are very satisfied with our experience in the Ashley store. Upon arriving we were greeted by Janice and she asked what we were out shopping for, to which we replied that we were just looking at mattresses. She walked us back there, gave us what mattresses would best suit our pressure points and needs. She laid us on 5 different mattresses to show us different price points. We weren't looking to buy a mattress today, but with her help and all of her knowledge, we decided to go ahead with our purchase today! Overall an amazing experience.

Just moved here from Colorado and needed a sofa for a small space. Janice Norris, Product Specialist, asked me all the relevant questions, guided me through all the options, and explained the current delays within the furniture industry. I am happy to leave this review for Janice Norris’s stellar understanding of both, my needs and her industry. I’m also happily typing this review sitting on the beautiful loveseat she helped me find. Thank you Janice!! Credit must also go to the fantastic delivery crew, but I don’t remember their names. Thanks guys!! Overall great shopping experience.

Very nice salesman ,Desmond, he didn't hover over me. He let me have my space but was around on case I had questions. The showroom was neat and clean and I thought the prices were excellent. I've been to other furniture stores and their prices seems to be competitive, on the low side.

Great place to go. Beautiful furniture.

The sales guy we talked to was rude and basically told us off for going to the web site first but coming in to the local store to make the final buy. Silly really since the stores are locally owned AFAICT. We mostly wanted to make the purchase locally for that reason alone. Anyway, bad sales guy told us the store couldn't match the online price (not true if you pay cash), told us it wouldn't be in stock online without even bothering to look it up, and even suggested that when it came into stock Ashley online would change the price. He was clearly desperate to make a sale, but then treated us terribly with us almost leaving without buying. It was saved by another salesperson, but I think he took the commission from her. Giving it 3 stars mostly because the save by the other person there, but I'd flat fire anyone on my sales staff treated my customers and his fellow associates that way.

Des was especially supportive and helpful. Moving to Manhattan in June and was able to order and hold items until move in date. Phenomenal communication and customer service.

I had a great experience when I shopped at this store. My sales agent, Janice Norris, was the best! She asked how she could help and listened to my reason for needing what I wanted to purchase. She then took me to the items, explained each feature and stayed with me while I tested them. Not at any moment did I feel pushed, rushed or like she was just trying to make a sale. She allowed me time to process and decide and return. She was such a help and I am grateful for her assistance! I walked out with exactly what I wanted and in the price range I wanted to spend.. on top of it, I hit a bogo sale! So I got 2 for the price of one. Win win! Thank you Janice!

Terrible terrible service.

People so friendly there it was good

Helpful and friendly

Ashley a product specialist at Ashley furniture mart has a tough time honoring her statements. Approximately 30 minutes after talking to her she didn’t want to honor the 20% off our order. After 25 minutes of being on hold I was told they would honor the discount. After another 5 minutes being on hold she told me they do not have the mattress in stock and it will be 6-8 weeks to deliver to the store. It’s pretty easy to give this store a one star today! I happily went to your competitor.

Went in there a couple months ago, ready to pay upfront for a sectional I had found online and really wanted. The manager was very rude to me, acted like he didn’t have the time of day for me. He talked to me like I was an idiot, and got very annoyed when I sat on the furniture to test it out. I left, and bought my sectional else where.

Don’t buy their protection plan. Broken couch for over a month with no fix date scheduled. Paid extra $200 for this coverage and no resolution scheduled.

Associate named Ashley was very helpful and answered all my questions. Excited to get my new kitchen buffet table.

Order a couch back in May and never got it. I am not using this place again, and letting everyone know. I kept getting next month. And never got it.

I purchased multiple items online through Ashley Furniture. When it was all delivered by the Homestore it was left outside my door, stacked in front of the stairwell, and I never received the delivery notification I was promised. Finally when I called in hours after it was intended to be delivered, was I told it was left outside 2+ hours before. After starting to unpack my purchase, I found out what I had ordered was not the correct piece that was delivered. The Homestore picked it up a week later (mind you this was a 14’ sectional), and it only occurred after I was on hold with online support for 1.5 hours. The Manhattan location refused to help or talk to me about the issue. After my hold on the phone, I was connected with a supervisor who informed me that I should have been in contact with my Homestore in Manhattan as they were the ones who could resolve the solution. This being done before calling online support, where I was told by Chelsea in the Manhattan store that they wouldn’t be able to help me. Fast track 4 months later, I never received my refund for the incorrect item that was delivered. After the horrible service I received I decided to purchase my living room furniture elsewhere. After calling the Homestore and online services, my refund still never went through. I had paid for an item I didn’t have, an expensive one at that. I eventually started a dispute with my credit card company and the only reason my dispute was resolved was because I called in multiple times after the fact. When hearing from my credit card company that the dispute wasn’t being resolved within the 60 day timeframe I was given, this was at 59 days, I decided to call online support again and was finally connected with the right parties to fix the issue. 4 months of no communication and no resolve... I honestly don’t think it ever would have been resolved if I hadn’t kept checking in and seeing that I was being inaccurately charged on my account. I had been a loyal customer of Ashley Furniture Manhattan for over 8 years, but I will no longer do business with them. My experience was worse than could have been imagined, and I got 100x better service elsewhere.

Great experience. Friendly and helpful staff.

Friendly, helpful and very considerate of my needs.

Great

I loved going in there!! Everyone was extremely nice and helpful the prices were great also definitely if looked online if the price was lower. The delivery was quick the two men that came in were very nice and went straight to business to bringing all the items upstairs to my apartment. WOULD DEF GO BACK.

Store personnel were extremely helpful and the delivery was extra smooth and quick

My son, Gunner Kickhaefer, and I recently bought furniture and a picture at the Manhattan store. We were help by Keifer who went out of his way to help us find what we needed. The employees at the desk were friendly and most helpful. I would recommend shopping at this store to anyone. We were pleased with the merchandise and will definitely return to the store in Manhattan.

I had a great experience at this store. From walk in to delivery everything was smooth and efficient. The sales woman who helped me was extremely informative and took her time with me. Delivery was prompt and friendly. Highly recommend this location. Prices are great too!

My husband and I went around town to look for sleeper sofas. Out of all the businesses Ashley Furniture had by far the BEST customer service. We felt welcome there, they worked with us on price matching from their website and delivery. Delivery was about 2-3 weeks for us, which wasn’t a problem because we were in no hurry. Every single person we came in contact with there was great! We will be shopping there from now on.

Very satisfied Customer and Great customer service

I went in to do some price comparison and came out with a new piece of furniture. The staff was efficient and helpful. They were honest and shot it to me straight. In all, it was a 15 minute experience as I went in knowing what I was looking for. Delivery was smooth and efficient- they even near me to my home and were incredibly professional. I’ll always think of Ashley when looking for furniture!

I cannot say enough good things about this store and their employees. First we absolutely love our Sales person BRIAN! He is so easy to work with and not pushy but extremely knowledgeable and is very personable. We have just about our entire house refurbished with Ashley furniture. He is great at understanding the bottom line and our familys needs within our budget. He even added on furniture care cleaning supplies and pillows that we LOVE! We bought way more than we planned on and are so grateful to Brian for making it work for us! THE DELIVERY GUYS- Eric and Josh were the best. They had me laughing and just so nice. They worked very well together and made sure I was happy with the installation and products. These guys were very polite and caring with the furniture. They were engaged in conversation and reassuring. I cannot reccomend this place enough we love love love shopping and doing business at this location

I brought some furniture and my sofa got messed up and I had a warranty and they said my warranty doesn't qualify for it !!!!! You would spend so much money here but it's not worth it because if something gets messed up that aren't helpful here .

Tried to get a job there and just like that they turned me down without no reason

I have bought furniture from here. I was given a good deal on the furniture, but I have had to wait almost a month to get my furniture. So my biggest problem with them is they need to have a warehouse, where they can keep stock of the furniture they sell. This should be a big priority for them. Eventually customers will get tired of having to wait a month or more to get their furniture.

Normally have a good experience here. Got a livingroom and a bedroom set from here but today we were surprised by the way we were received at the store by a manager named brian from the beginning he was rude and later on unprofessional but apparently this is not the first issue he had with people but i hope someone important can read this and give me a call to assure them im sure they can find my phone number in there records

Today my husband and I had the most horrible experience in this store, We normally go to buy some furniture there but today we went to the store and try to buy a bedding set and ask for the cleaning set the they offered when we bought a sectional, and the manager came to us and was so rude when we ask for the cleaning stuff because nobody told us there is only a refill in the bottle, then he was yelling at us saying that he paid $50 dollar per each bottle and we trole him we threw the bottles and he started yelling at my husband, I was there with my 3 years old daughter, He was unprofessional , incompetent,rude and I can’t believe a person like him is the “MANAGER” and treats the customer like this! Maybe the owner doesn’t know how many people have situations like this with the Manager (Brian) and needs to do something because they can lose plenty of costumers because of him.

Purchased a couch from the Manhattan store and deployed shortly after. Upon return from deployment my couch broke. So effectively after using the couch for a little over a month it broke. Unfortunatly it was out of the one year manufacturers warranty. Not mad that they couldn't help me on the phone. Just sad I spent a lot of money on a poorly made product that they refused to admit was shoddy. Buyer beware.

I've purchased from them before in the past and thought I'd never go anywhere else. However, went in to upgrade and current people were fairly rude, and not very helpful. Will not be returning to this store, but will probably still use Ashley Online for my needs.

Always a pleasure to have Janice help me find furniture solutions!

I bought a couch for around $500 last year at the end of September. I have had it for just over a year now and the support for the cushions has busted completely. It was held in by staples, and I had the year warranty but there’s nothing they can do since the year is up. My couch is completely unusable and I’ve treated it super gently. Wouldn’t recommend, cheap quality.

It's a beautiful and clean store. I think it's too expensive for the average family in this area, though.

Always a pleasure. No high pressure sales but provides many options for your Needs.

Nice furniture

Cheap furniture

Avoid manager Brian McCormick. Experience shopping here was mediocre. There are some good representatives and some bad, so your experience will differ when you go there. In particular, I would avoid going in there when the manager Brian McCormick is working, he was very rude, pushy, and short when we had questions. Overall, he had the wrong mind set when it comes to sales/ customers even his employees mentioned their frustrations with is management style.

Excellent service

Purchased from here many times, but this latest time will be my last. They have a no return policy that wasn't really specified at the time of purchase. Bought a reclining sofa, really nice, all powered, lights, USB ports, electrical outlets, the works. But once getting it into our space it doesn't work for us, and upon calling them questioning how to go about a return was then told they have a "no return policy". Mind you we haven't had the sofa for 2 days....and the only thing the wife and I can remember them saying at the time of purchase was a restocking fee if we were to decide we didn't want it.

Very expensive

staff is really helpful and the couches are soft

I could go to rent a center and get the same thing and pay the same thing if I pay it off within 6 mos. So I offered Ashley's an fair offer turned it down I'll take my money to rent a center

Like a fast food joint for furniture. Some sales agents were overbearing but a swift "I know what I want" alleviated that. Clean store and restrooms.

Didn't buy from there. We were looking for a bed quickly. They would have had to order it, and it would have been many weeks.

Polite and professional

We bought the most expensive bed in the store. The Northshore collection. The bed and dresser alone were almost $4,000. Shortly after receiving it which was actually almost 60 days after we paid in full due to damaged parts being shipped. (According to the voicemail they left) (We were also told after the fact that a customer had the same issue with their bed falling apart and that the customer was irate, so Ashley’s gave them a new bed and compensated them. Our situation was a lot different. We contacted Ashley’s numerous times and each time we were treated very rudely and we were even hung up on. I am pregnant and when I climbed onto our very expensive bed the headboard detached from the bottom piece and the mattress dropped , causing me to fall and hit my head on the dresser beside it. No one at Ashley’s cared, not even the owner. After trying to get it fixed for months we told them we want a full refund due to the non professionalism and faulty bed etc. they refused and our bed is still broke. We have to sleep on a lopsided bed. I’m sure after this review they will want to finally do their jobs but it’s too late because we will be filing a lawsuit. Obviously the ppl we spoke to are racist because the customer of a different race was not treated they way that we were. We have spent thousands at this store and we still can’t get any respect or fair treatment. Zero stars 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾

Not a big fan of them they dont give the best info

We had a great experience at this store from picking out our furniture to the final delivery. It took about 3 weeks from the time we ordered our furniture until it was delivered but when it was delivered it came all pre built and in beautiful condition. The two men who delivered it were very kind and extremely careful not to scratch anything or bang into any walls. I am so happy I decided to go with Ashley Homestore!

We are not happy with the store at all. We have had trouble with the store before but we wanted to give them another try. The story: we ordered a loveseat with the middle console (has cup holders and storage). When they delivered it they were very rude with us. We had to tell them how to get the couch in the house because they had no idea what the were doing. They didn’t know what they were doing so much that they were shoving the couch through the doorway. They tore the couch and put the middle console and the whole couch off center so much the the couch was leaning. We then had someone from Ashley’s come look at the couch to try to fix the tear. Very nice guy I believe his name was Andy. He told us that the couch could come apart and he didn’t know why they didn’t take it apart to begin with. They brought us a new couch and they were very nice at first. They then told me that the new middle console of the couch has a scuff on it. They hadn’t even brought it inside yet. They one delivery guy was starting to become very rude because we told them we don’t want a couch with a scuff on it. We want a nice piece of furniture. He tried to blame us for the old couch having scratches on it but that was from when they shoved it through the door the first delivery. So hopefully we can get a new console with no scuff or tear.

Very very nice store