Ashley Store Salina, KS

Ashley Furniture always has a wide selection and offers quality product. Staff has been professional in numerous sales. Thanks!

Julianne was nothing but respectful and so kind to my wife and I. She made our shopping experience easy, fast, and enjoyable! We recommend her to everyone!!

Stephanie Cardinal has set the bar high and spoiled us to other salespersons. We have been shopping for just the right reclining sofa since November. We formerly were "furniture snobs", so had been hesitant to purchase from Ashley. After shopping local area stores as far as 100miles away, we ended back at Ashley. Even after three visits, Stephanie Cardinal was patient, respectful, and no high-pressure tactics as we had experienced at other stores. She is a person of integrity and kindness. We highly recommend her.

Very friendly sales staff.

Love this furniture store in Salina! Love the sales rep! Melina always treats me so nice and i enjoy doing business with her!

They are the most respectful and helpful people I’ve met, they all have great attitude and I just enjoyed it!

Stephanie was great, not pushy, but made sure I knew where she was. The selection at the Ashley store was amazing and prices way more reasonable than we expected! We can't wait for our new sofas.

Julianne was amazing to work with and was very helpful!

Very friendly and helpful...

Great ,professional

Excellent Service!!

We were able to get cushions replaced on our sofa! Love Ashley !

Sales Associate very helpful. Explained what I needed and she was able to take me right to what I needed.

Very professional and made the process seamless.

Amazing visit helped me personally and professionally!

Stephanie was friendly and helpful while helping me with my purchase. I bought it yesterday afternoon and it will be delivered today, great turnaround!

Julianne was very professional and was there to answer any questions I had and helped me find exactly what I was looking for. She did a great job.

Kaia was great, answered all of our questions and helped us complete our purchase from start to finish!

Very nice. Melina was very pleasant to deal with. Highly recommend!

I have been buying at Ashley Furniture for many years and Stephanie Cardinal is my go to person who takes care of every bit of furniture that we want for our home! She is outstanding!

She was very pleasant and was very helpful

Stephanie was amazing! She got us in and out within the hour!!!

No more walked into the store and I was greeted very kindly. The entire transaction was quick and painless. My sales person was Kaia, and I highly recommend asking for her when you enter the store for business.

Great experience working with Stephanie! Very helpful and got me into a great piece of furniture!

Stephanie was very helpful with the process of buying a mattress again. I love my purple mattress and needed another one. She was very easy to work with. I would highly recommend her to my friends. Thank you Stephanie.

Stephanie you were very nice, and helpful with any questions I had. You offered professionalism. Thank you for making it a quick and easy process.

I needed to purchase a dresser that could be delivered and set up for my father, but I was unable to physically go in to look. I called the store and explained the situation to them and let them know what I was looking for (style/price). Stephanie took the time to find a dresser that fit what I needed and helped get everything arranged for the delivery. Very thankful for the great help!

We always like it when Stephanie helps us with finding what we need for our home!

Helpful and knowledgeable

Very friendly and professional. Thanks us for shopping local. Very good experience.

Kaia was so kind & helpful. But above everything, patient! With her help I was able to make the best decision on what furniture to get. Thanks Kaia!

Kaia was our salesperson and she was absolutely fantastic! She was not pushy AT ALL and took time to patiently answer all of our questions and give us details about the products as well as financing, special promotion, pricing, etc. She is one the best salespeople we have ever encountered (and we are old)!!! And we found an Ashley store brand item that we liked better than the big name brand for a much more reasonable price! Thanks! We will be back!

Sales person was extremely helpful.

Stephanie was my very patient and knowledgeable guide. I was able to get what I needed in one large shopping. Ashley had the furniture I needed and Stephanie guided me to focus on what my taste required. I recommend this store. Should you have a furniture need, large or small, go to Ashley's and request that Stephanie be your guide. I will go back.

We had a wonderful experience with Kaia. We can't wait to get our new table.

Kaia did a great job helping us find exactly what we wanted! We were so happy with the service and will go to Ashley’s and ask for Kaia with all furniture needs!

It was a quick and easy process buying a couch at Ashley Furniture! Thanks for the great service Melina and Team!

She was absolutely amazing! Go see Melina. She helped me furnish an entire house.

We worked with Melina to find a mattress and she was so kind and helpful and not pushy in any way. We told her what we were looking for and she showed us tons of different options and was very knowledgeable. We had a great experience and will definitely come back! If you go there, Melina is your girl!

Ashley's Furniture has long been our go-to source for home furnishings, and we remain devoted customers. Recently, when we had a warranty-related inquiry, Bryce's prompt and personable assistance put our minds at ease - a stark contrast to the impersonal third-party call centers used by other retailers. Bryce's exceptional customer service is precisely why we will continue shopping at Ashley's and enthusiastically recommend the company to everyone we know.

About three years ago I purchased a couch and loveseat from this store. I also purchased the 5-year warranty. I’m not sure what happened but I ended up with large water-rings on all the cushions. I didn’t know if I should try to have it cleaned or what I should do. They looked terrible. I called Ashley and informed them that I purchased the warranty and is this something that would be covered. I was asked to take pictures so they could look at the cushions. They said they like to handle situations locally if possible instead of filing a claim. Within hours I was informed that they ordered NEW cushions-not cushion covers , but CUSHIONS. They asked no questions they just immediately took care of the issue. I am not sure I have ever experienced customer service that great. Within a few days my new cushions arrived. This store is definitely worth bragging about. No questions, no paperwork, nothing but “We’ll take care of it!” This store provides A+++++ service!! Thank you Ashley Furniture of Salina for taking amazing care of me!!

Ashley is a true gem and made our recent home-buying experience simple and stress-free. We were looking at moving back to Kansas from Florida and had a small timeframe to find a home and thanks to Ashley we were able to find what we wanted and were able to move in early! After moving in, I had some additional questions about the home and called Ashley who was willing help and even came by to make sure that we were settling in okay. I highly recommend Ashley and his team if you are looking to buy or sell.

Melina was great with us! We changed our mind a few times and she was very patient and took time to visit with us! We had a great experience with her. We also appreciate the gentleman at the desk who arranged for us to have our new bed delivered that day to help my husband recover from his back and shoulder injury. Thank you to the two gentlemen that came in and set up our bed and made it look so easy. I know those King size mattresses are heavy!! We really appreciate them squeezing us into their schedule. Thank you to all the gals at the desk who were so helpful and friendly. If we should need anything in the future, we will return.

We purchased furniture from Ashley Furniture in the past, and were very pleased with the quality. So when we moved to our new home, we went to Ashley to furnish our home. The staff were great to work with. We purchased several pieces. We had one issue with the ottoman having a slight tear. However, Ashley sent someone out and they replaced the ottoman cover, and it looks like new. All the furniture in our home looks great! Again, thank you, Melina and Ashley Furniture.

Melina Ingalsbe is a great sales representative very helpful 😊

I went in to find a mattress and Julianne happened to greet me. She did an awesome job and extremely knowledgeable! Highly recommend!

Julianne is amazing supper nice easy to work with and knows what she’s doing!

The store is clean and furniture is nicely displayed in pretty arrangements. Sales clerks were prompt to assist. The mattresses are pretty tall/high for short people to be able to test. Their insurance doesn't allow for the assistance of a stepstool. One has to buy a mattress cover (min. $69) to get free home delivery and to assure that it was purchased from Ashley.

They were helpful

Amazing customer service! Kaia helped me out and she gave me all the information I needed! What an amazing sales associate

I was with my brother and family picking out a couch for my niece. A really nice couch

Found what we wanted

Great delivery team. The guys who delivered my order were very friendly and did a wonderful job. Thanks guys!

Julianne is the best sales associate in Salina! Thanks Julianne for all my furniture needs! Will be back soon.

UPDATE: the customer service at this store needs to be recognized. They are great about under promise/over deliver! Furniture ordered on Saturday (expectation set of a week for shipping and then they would schedule delivery). Furniture was delivered Wednesday-4 days later. That evening we noticed a mechanical flaw in one of our pieces-messaged Mel and literally within less than an hour parties had been contacted for repair. Expectation set-part would be shipped to our home in 1-2 weeks and then technician would come for repair. Reality-parts arrived by Saturday, I messaged to notify them monday morning and it is now Tuesday 1pm and all is fixed! Delivery guys (didnt get their names) and Eli the technician were great. They have an amazing team. Buy from here, you wont be disappointed! Walked in JUST to sit in a few sofas as we are in the market for new. Was immediately approached by the amazing smile and spirit of Melina and we ended the day with buying a set completely opposite of what we thought we wanted and with a few more bells and whistles. First off, Melina is AMAZING! She is so kind and not your typical "sales person." She checked in on us through out our visit, made helpful suggestions, and let us roam at our leisure. She offered us cold water and was just genuinely a gem. We didn't plan on making final decisions or purchases that day so we left. Little did we know, Melina had won us over and we knew we had to go back and complete the purchase with her-so we did later that same day. We are now the soon to be proud owners (as soon as its delivered) of a very nice zero gravity love seat and couch that will be such a blessing on our old tired bodies. They have a very nice large selection to choose from and the options were almost exhausting but once we found the one we liked-we knew. We will definitely be back for future purchases as long as Melina is still there-she truly is amazing!

Customer service is their strength. I purchased a Purple mattress. Love it! It's so comfortable and I sleep great! The guys who delivered it and the frame made sure everything was set up the way I wanted it. Also purchased an Ottoman that was damaged in my home. When I contacted them I got an immediate response from Poe letting me know I would be taken care of. It was all done in a very timely manner.

Kylee is the best!! They helped me replace my cushions on my 3pc sectional!! Highly recommend this store!

Went in today to find a mattress. We where helped by a wonderful staff member, Melina, who helped us get all set up, offered us water, and encourage us to try out all the models! Great experience and ready for a restful sleep. If you elect to pick up, it is a easy and fast experience. They load it into your car for you.

I have returned to Ashley Furniture several times. My experience with the Manager and Stephanie are always great. Never make you feel pressure on buying or rushed on making decision. Highly recommend to visit this location.

Always a great experience when I go to this store!

My husband and I were at Ashley furniture yesterday taking our time picking out a new bed frame and mattress , Julianne was super sweet and patient while we made her trek through the store multiple times. She made the process easy and fun. Looking forward to getting our new furniture!!

Sales rep Stephanie was beyond helpful and kind. I truly appreciated how considerate she was and how attentive to my order she was. I will use this Ashley as long as I live in Salina because of how amazing the costumer service is. Genuinely impressed with this location

Stephanie was great to work with. She is amazing, super friendly, and spent the time to help us select the bed that works best for us. Ashley also has a great selection of other furniture and we will definitely be back. Highly recommend!

Eli provided exceptional service in a timely manner and for a very fair price.

We recently purchased a new sofa and the assistance from Audry was exceptional. She was patient, and helpful while we worked thru our decision. She offered great advice and anticipated our questions.

Ashley furniture stores have great sales people. Very helpful and nice. Quick delivery.

Very helpful with looking thru various living room arrangements. We made an error on measurement’s and she got us squared away with a set that would fit with no hassle. Quality furniture

My sales associate was very helpful and she really was a rockstar making my experience a good one!

Audry was so incredibly helpful to us in helping us with our decisions ! She went out of her way to help us come to choices even though it took me about a month to decide she was still so helpful ! We love our mattress we picked and are excited to go back when we decide on our bed frame next !

Best store I have been to for furniture…. Audry was an excellent sales person! Audry was very helpful with questions and you could tell she was very passionate about her work! I was very happy we could get the deal done!

Completely awesome. Such a wide variety to choose from. The sales person was so helpful and kind. I will continue to shop at Ashley's.

Man I wish I was able to give this place a 10 star review. Poe Castillo went above and beyond to help us with the perfect bedroom set. He gave us several options and finally he found us the perfect one and then went above and beyond to get it delivered and set up all the way down in Garden City, KS. If you want knowledge of products and great customer service look no further than Ashley furniture in Salina and make sure to ask for Poe.

Bryce was amazing. Friendly. Helpful. Patient. Quality furniture. He went out of his way to find just what we needed for our farm house living room. Excellent! Would recommend him to everyone.

Had an excellent experience working with Bryce to get a new mattress. From start to finish he attentively answered all my questions and made the order process so quick & easy. The delivery team was great too. They showed up right on time which was so helpful in the midst of a busy workday. Can’t say enough good things about the professionalism of Bryce and his team. Plus the mattress is great! Will definitely be using their service again.

Great service and options 👌

Associate Bryce was incredibly helpful in the selection and ordering process of my new mattress. I can’t thank Ashley Furniture HomeStore of Salina enough and will return for any of my future furniture or home needs! Thanks again!

Very happy each time

We pre called the store today asking about the store hours...told us they will be open till 8 its 6:20 they are closed...we came to buy a full dining room set...thanks for lying to us.

Stephanie Cardinal was extremely sweet and helpful. She answered all of my questions and even helped us with financing. Thanks so much Stephanie!!!

What a great store. I was impressed with their knowledge of the different bed types and they worked to find the model was the right fit for me. Personalized service, and their movers were not only friendly but very careful when they moved my old bed to a new room. I also like that if you aren’t satisfied with the bed after you sleep on it, you can swap it out. First class experience.

Enjoyed their staff. She welcomed us, showed us where to look for our new loveseat and their options were about endless. She didn't hang around like an albatross waiting to attack, just gave us space to shop and she was easy to find when we needed her. Delivery was ten days EARLIER than they'd promised!

Payton Webb is an amazing young man. He has exceptional customer service and provided us with all of the information that he could so that my husband and I could make the best decision for our family. I highly recommend visiting The Furniture Clearance store and asking for Payton personally. The cost of their products is great, but his professionalism goes above and beyond!

Great store to buy furniture! Been buying all my furniture from their for the past 5 years. Never been disappointed and always great quality! Fast delivery as well

The staff were quick to identify what I needed and took care of it. Real smooth transaction. Much appreciated. Recommend.

Definitely, my go-to furniture store and will be for the future! Great thanks to the manager Bryce Miller helping out with my new couch and tv stand, very knowledgeable, as well as helpful. If you want quality and great service, I recommend you go here. Thanks again, guys!

We have had a great experience with this store for about 4 years now! It's our go-to place for furniture and mattresses!

Bought a bed from them. Comfiest bed ever. The ladies especially love it

Audry is so friendly and nice and is a ppl person for sure. She is always happy.

An absolutely delightful experience every time I shop with the Ashley’s store in Salina. I have been to Ashley’s in the surrounding area but the customer service and employees keep bringing me back to Salina.

Nice showroom, extremely friendly and knowledgeable employees. The owner is nice too. I purchased the warranty and had a minor issue with my recliner. The service technician was immediately available to help. He traveled all the way to my house to help with my chair. He was in and out, and respected my property. I highly recommend Ashley in Salina.

Prices

Great sales staff, even better deals!

The people here are fantastic!

The sales people are great. Selection is good. Price is fair. My problem began last summer when i placed an order, and got only one piece of furniture delivered out the set. The rest was back ordered for months. I eventually cancelled and ordered a different (more expensive) set that was in stock. When it was delivered there was a problem with my love seat. New parts were ordered, at least a month ago, (if not longer). Parts have not arrived (understandable with supply chain issues), HOWEVER no one has contacted me to update status at all, nor was I told that it would take months to get it fixed. When I called for an update, i was told that they don't know when part will ship, they can only tell it has not yet, with no further information available. I understand that this is possibly out of the hands of local store, but I am coming up on year now since my intial order i had to cancel, and I am still trying to get my furniture situation settled. If I had known things were this far behind, or that repairs would take this long and (more importantly) that I could expect little to no communication, I think I would have reconsidered. Once again though, local sales people were great, and friendly.

Clean and well organized store. Had several questons and our floor person was so nice when she was helping us 👏👏👏.

Brice Miller, the manager was excellent to work with! Showed real concern with an issue we had with a recent purchase and went above and beyond to help us reach a solution! Very concerned about our satisfaction! 100% great customer service! Anxious to get our new furniture.

helpful staff, great price

I haven't been at Ashley's for quite a while

We recently purchased two recliners from the Ashley HomeStore in Salina. We had an issue with one of the recliners and when we let the store know, they were very quick to make it right and replaced our chair the same day. I wholeheartedly recommend them to anyone in the area. We definitely plan on going back to shop for bedroom furniture soon. Five stars for sure!

Audry is my go to!! Shes AMAZING!! Goes above and beyond EVERYTIME!! I’ve bought soooo much from her! Love Audry!

I bought a dining room set from Audrey at Ashley Home Store in Salina! What a wonderful experience! To begin with, because I live out of town, she sent me pictures of tables she thought I would like which peaked my interest and I drove to Salina to look. She did everything to make it a pleasant experience for me and to make sure I had it delivered in a very timely fashion before the holidays. The manager also worked with me to make sure I was happy… Which I am extremely happy! Check out Ashley furniture in Salina! You won’t regret it!

Friendly and helpful staff. Welcoming environment 😌

Very nice customer service.

Very friendly and knowledgeable sales rep. Thank you!

Nice selection in the store, we were greeted the moment we came in. We were able to get the help of an associate Audry who did a really good job of setting expectations and checking pricing for us. The visit went well and couldn't have asked for a better interaction. There's spacing throughout the store and a great mixture of furniture for any occasion. We didn't buy due to the lead time of the piece we wanted but the experience will definitely bring us back through in the future.

The only time I gone to Ashley Home store I ordered a dresser for delivery. Once I got home the dresser was in the front room with a big scratch on it. I have no need of going back. Thank you

Great prices and good selection

The service is amazing!

Mel took excellent care of us, making sure we were offered the best price available for the product we were interested in!

Love this place! Great employees!

Update March 2023- Almost a year ago we bought a sectional from Ashley's in Salina. We LOVED the couch but it began peeling in several spots for unknown reasons (the only piece of furniture we have ever had issues with). I was put in touch with Bryce, the store manager in Salina. Because the couch was still under warranty, within one week of me contacting him, we had a replacement couch sitting in our living room. He made it a seamless and efficient process. Our house is furnished with 90% furniture from Ashley's and this is exactly why. Amazing customer service. Update Feb 2022 - Carola was amazing to work with. She was patient, honest, and wasn't pushy at all. My wife went in recently to look for a dining room table set and she couldn't say enough good things about Melina. She was helpful, patient, didn't push, answered questions, etc. A very good experience overall and we will be going back for our sectional/living room furniture purchases.

No one take care of us so we walked out. my mom was going to buy a bedroom set little over $2000 we ask for help a lady tell my wife to give her a second we wait 10 minutes before we leave. By the way we saw 6 or more sales ladies in the back desk

We was very satisfied with fast and friendly service .

My experience with Ashleys Furniture was AMAZING! Julianne helped me find the perfect furniture set for my living room and i couldn’t be more in love with it! My furniture wasn’t supposed to come in until late July/ early August and it came in one week later! Julianne and Judy gave me the best customer service and helped me figure out everything out! I will definitely be shopping with them again!

Melina our sales associate was extremely helpful, kind, understanding and courteous! We had looked at many different stores for an Ashley set and Melina helped us with more than assistance. Her expertise and kindness were over the top! She worked with her team to help with pricing and shipping! Judy in the financial department went over and beyond to help us with the paperwork. She was also very knowledgeable, kind and courteous! Thank you so very much to the Salina Ashley Store! We have never experienced such a wonderful experience purchasing furniture! We will purchase from you always going forward!

Stephanie was amazing help and very informative!

Friendly staffs and helpful, they got very nice comforter set of beds.

Melina was an absolute delight to deal with. She greeted us warmly and allowed us time to browse without making us feel pressured. We left with the perfect furniture for our family and feel like we made an informed choice. We will definitely go back for any of our future furniture needs!

Lisa Holt is a wonderful employee. Knows about the furniture she sells. Very clean store.

Friendly staff

I have had the best experience with Remington and his staff. Extremely accommodating and went above and beyond for us. I highly recommend Ashley AND Miller's of Claflin! (As they are connected and I've also received exceptional customer service from MOC staff too.)

Very good customer service

Audry and Judy were the sweetest most amazing sales people ever beyond patient with me when i described my dream bed. Always willing to work with me and help me get the exact things I have been looking for ,that store in Salina makes sure I get the best deal the best service and the sweetest ladies. I will only shop at that Ashley’s as long as I’m living in Kansas thank you ladies

There customer service is fantastic and the furniture lasts a long time. 😍🥰. The people are very patient and give good details about pricing and what you want to buy. They have excellent options too.

I had an issue with my bed (my dog ate the wires to the adjustable base). Judy got me the information I needed a promptly to resolve the issue.

Good selection. Friendly, helpful sales person. Ended up with a nice chair at a fair price. Thanks!

RJ is very knowledgeable. Great place to buy quality furniture. Would recommend to anyone.

Great quality and friendly staff

We bought our couch and loveseat there last year for Christmas. As much as I love my loveseat, when reclined it's too short for my sweetheart, so we decided this year to get two of the heated massage recliners, that will help me with my back...due to four spinal fusion surgeries, comfort is my main priority. Julianne R helped us last year and again this year. She is so sweet and helpful. Merry Christmas 🎄

All we did was park on east side of store to eat a bite of supper

Bought several pieces of furniture from them. Good selection. Easy to work with.

My family and I love our Ashley’s home store! They are always friendly and very helpful! We moved into our brand new home and all of my furnishings are from here! I love all their decorations as well! I always recommend Ashley’s to my friends and family! Rj is an amazing owner and always takes care of our needs! We are very happy with all of our furniture!! I wouldn’t go anywhere else!!!

The best people and furniture selection

JESUS LOVES YOU NICE FURNITURE

The lady that helped us was very informative!

Saleswoman showed no enthusiasm. Is there for I don't know what. Owners nice people. Furniture is eclectic. Should be able to find some to your taste. Saleswoman must have been having a bad day.

The movers arrived promptly and were very nice. They were able to easily navigate through my front door and up the stairs to set up my new sofa. I’m very pleased with my purchase! I love the fabric and feel. The cushions are firm and the throw pillows are a great bonus! Thank you!

Very happy with Melina's service

Staff was friendly and service prompt.

Walked through the whole store and tried out several recliners. Was not acknowledged in anyway by anyone working there. Will not go back again.

My fiancé and I went in to look for a new couch as we were moving in together and needed something to better suit both of us. Melina Ingalsbe helped us immensely,finding the perfect couch to fit in our home and suit both of us. She even helped us pick the color of the couch to match our current living room setup. Will definitely be buying furniture from her again in the future!

I worked with Laura in the Salina store. She was very professional and thorough in explaining to me all my options!

Remington works in the Salina store and I have had to deal with him on two occasions and both times he has gone above and beyond my expectations. He went the extra mile and took the time to make sure we got what we needed. He is the reason I went back the second time and again he impressed us so much! He is an exceptional person to deal with and your company is lucky to have him as an employee!

The staff was great to deal with and the prices are amazing. I would definitely recommend to anyone looking for furniture to start at Ashley’s, you won’t be disappointed! And a special thanks to Julianne she was awesome help!

We only buy Ashley furniture! They are efficient and friendly. We spent over $1500 and got free delivery, which isn’t something everyone offers.

Always a wonderful experience and they have great quality furniture at great prices. The staff is very friendly and knowledgeable.

Went looking for possible furniture. After a while of browsing a nice lady answered some questions. Nice place.

Beautiful furniture but can't get any furniture until August

Everyone was extremely easy to work with and offered genuine help. Very good at pointing out furniture features that fit with my family needs! greatly appreciate this store.

The store is fantastic and so willing to help and make sure the customer gets what they want! Excellent and I highly recommend this store !!

They had good customer service. And answered all my questions.

Went to the store today to buy a sectional and settled on one, the sales lady was super nice she told us the price we said ok then had to wait for two plus hours to get checked out. extremely long to wait to pay but it was a good deal so sacraficed the wait however there were several others behind the counter that could have helped including the manager sitting on his rump, then to our suprise the price was $1,200 higher than what was quoted when we finally got to the check out process, then insisted they didn't quote that but I had them show me the paper they wrote the numbers on sure enough YES they did! They then admitted they did but it was an error. So asked since we had been in the store now for 3 and half hours if they would make it right as it was their error so the girl (again very nice) asked the manager he acted annoyed and offered a 5% discount, big whoop after we waited patiently for two plus hours to be checked out AFTER deciding on the item then another 30 min to discuss the error by this time I was tired of furniture shopping said we would take it, then said it wouldn't be delivered until mid July so I guess they get to use my money for free for a month and half or two months THEN when I asked if they would haul off old pieces, sure for a charge ....nah thanks just spent a lot of money. I was supposed to leave the store excited about a new purchase instead I left with a bad taste and disappointed in my purchase, my fault because I should have just walked away but after that much time I really had no time to go somewhere else as I only get a day off a week. The manager should have gotten his butt off the chair and came and spoke with us personally over such an error instead he sits there and has the ladies do it, poor management for such a big error and having a customer wait all that time, did I expect them to eat the whole 1200 absolutely not, though technically they did quote a price but to offer a 5% discount and act like they were doing a huge favor. Going to sleep on it decide if I want to spend another day shopping elsewhere and cancel it first thing tomorrow. I AMENDED MY PREVIOUS RATING AS ASHLEY'S REACHED OUT TO ME AND APOLOGIZED FOR THE ERROR AND LACK OF COMMUNICATION INTERNALLY. I HAVE RESPECT FOR A COMPANY THAT REACHES OUT TO A CUSTOMER. Still took 1 star off for the time of the transaction process.

I had looked a lot of places for barstools and found what I wanted and the best price I have seen. It was fast and delivery went great. Could not be happier. Will use them again.

Great employees, incredible customer service, unbeatable prices.

Great help~Great prices! Loved it!

Staff is very knowledgeable, easy to work with, and happy to answer any questions you have!

We bought several big items over a weeks time and Stephanie helped us each time and did an awesome job, we will definitely be back

Great selection, decent prices and exceptional customer service (Stephanie). Our orders so far have arrived on time as given and without a scratch. Recommended!

Staff not friendly prices are high

They have a great variety of furniture but there customer service was lacking. In my opinion the customer service is what sells the furniture.

Over all my experience was very good. The lady who sold me 2 recliners was super helpful and tried to help to the best of her ability not mention she was super nice. I was disappointed that they did not have more furniture in stock that I wanted. I think it is kind of silly that I have to wait probably two weeks to get the recliners delivered to my house. When I could probably order 2 recliners off amazon and have them to my house much sooner. I got the recliners from Ashleys furniture because I could test the recliners out. I just wish the shipping was faster. (Update) the recliners I had got where here within a week which was sooner than I had expected. Also when I had left a three star review the manager over at Ashley’s called me and apologized that they could not be there sooner and gave me an update on when the recliner where coming. As long as the recliners hold up this will be my final review on Ashley’s. Their customer support is outstanding and there staff is always polite and nice. The deliver guys do there job really well and quick. I would recommend this store to anybody.

Great customer service! Very friend and helpful staff!

We were unsure what we were looking for or even if we were ready to purchase. Laura was very friendly, knowledgable and helpful in helping us make our decision to purchase.

I love this store, I love the furniture, and I love Stephanie!! She has been the BEST Shopping Assistant!! She helped me pick out a houseful of furniture, and then got me a great deal, too. It is fabulous. My little rental house looks wonderful, is really comfortable and I love it! 4 stars, but not necessarily for the store or the people who work there. My beds have drawers and one of them was damaged when the guys came to put everything together. 2 months later, still no new drawer. The CSR double checked and it was on order... My drawer finally arrived last week - 4.5 months after the original delivery. And, it arrived sans hardware. When I went back to the store to ask about it, the assistant manager gave me handles off of a piece in the showroom. It just should not have taken that long to get my drawer replaced.

Good all around store

Store Associate was very helpful and efficient and I got a really good deal on the dining room chairs I bought.

Poe was fantastic with helping my husband choose the right accessories for our new bed! He was very professional and amazing with explaining how we can get our BEST nights sleep. We will be sure to see him again for future purchases!

Love our couch and the installation went great! Trey and Jeremy were our installers and they were awesome! Definitely recommend having it delivered and ask for Trey and Jeremy if you want a hassle-free delivery.

Great shopping experience. Delivery by Trey and Jeremy was precisely timed and they were able to expertly navigate tight corners and challenging steps.

Laura Mead was fantastic. So was Ashley!

Movers Jeremy and Trey from the clearance center was very friendly professional and done a great job. Even looked out for my kids who didn't want to stay out from under their feet! Great service!!!

Generally over priced marginal quality furniture at this chain.

Great price

Store staff was pleasant.

I was very pleased with the selection and the service. We had Ms Lisa. She was very helpful, explained and pointed us were we should be and then gave us the time to check things out and shop. She checked on us but wasn't smothering us and pushing us to buy. I really appreciated that.

Lisa was no pressure sales, but very helpful and friendly! Got a great deal on a new living room set! Will use again!

Our sales person was Melina. She was so much help to us in our decision. Very patient with us while we tried to decide what we wanted. Very friendly all around. I will be shopping here again for future furniture.

Very Knowledgeable store experience. Worked hard to provide delivery as quickly as possible. Great experience

Thank you Lisa and the store manager with the sale of the lift recliner for my mom. ❤

Poe Castillo in the Salina store helped me find the right matress at the price that worked for me with great customer service.

The staff was amazing. Very helpful and kind. The furniture selection was great as well and prices are very reasonable

Some of the greatest customer service I’ve experienced! The manager, Poe, was extremely informative and helpful. He helped me and my husband get a new mattress with sheets and pillows. We’ll definitely be back.

We have purchased several furniture pieces in the past years. We feel like we get the best deal for our money, get prompt friendly attention, and our furniture comes in timely manner. Every time we come into Ashley's, staff there is warm and friendly. I wouldn't buy furniture anywhere else. A special thank you to Melina Ingalsbe and Poe Castillo.

The staff is amazing. They are always willing to help. I have bought alot of furniture here and everytime I come in it's always a amazing experience. All the furniture I have bought here has been well worth the money. Melina Ingalsbe is a amazing sales lady. She never tries to pressure you into buying something and she is always very helpful especially if your not exactly sure what you want. Ashley Furniture is amazing and I suggest that anyone looking for furniture should go there.

Melina is a great! So kind friendly and funny. She really makes you feel at home! We never fail to leave satisfied with our purchases. Wouldn’t shop anywhere else!

Visited this store looking for a bed, but the saleswoman was so pushy and high pressure that we ended up ditching her and going elsewhere. Glad that we did. *UPDATE* I read the store's reply, and it makes me wonder how carefully they read my original review.

Furniture beautiful and just what I needed. Also delivery was great, including the timing. I hope to enjoy my purchases. Thank you.

I’ve never had an easier and more convenient furniture shopping experience. From day one, The Ashley team has been an absolute joy to work with. I walked in the store with an idea in mind and Remington made my vision a reality. Anyone and everyone should have this seamless of an experience while shopping for furniture- I will absolutely be back!

Excellent staff, everything made easy: shopping, buying and delivery

In the process of setting up my new office and found a desk I loved however, the matching bookcase wasn't going to be available until late July. Thanks to Stephanie and Remington my bookcase is on order to arrive with the stores order ensuring I wouldn't wait longer for the piece. Remington also made it possible for me to purchase an office chair from the floor, replacing my broken chair. Thank you both for outstanding customer service!!

I called Ashley Furniture 6/1/19 and told them my problem on a love seat I purchased 5/10/19. Needless to say since they didn’t deliver this item because they wanted additional fee for delivery as I didn’t spend &1500.00 so it's not under warranty. This to me is BS as I was told it is under warranty for a year. If they do not fix this under warranty I will not purchase nothing else from them I will go to Nebraska Furniture!!!! Remind you I have purchased a bedroom set, mattress, sectional and other misc items. Update: Received a call from the store manager Poe on Monday 6/3/19 told him about what took place. Unfortunately the lady gave me false information. So to make a long story short my issue has been resolved.

I have mixed feelings for this review. I'm giving 5stars only because the end result was fantastic. What started out as a several thousand dollars investment for a Tempur pedic bed soon became pretty ugly. I was treated pretty bad by a manager, but in the end, Remington Miller became involved and just like that, things were put right. Very long and involved story, but the end result is what counts. Thank you Mr. Miller for taking care of everything and getting me set up with the ultimate bed set up. Two XL twin Tempur pedic mattresses and the two bed frames. A large investment deserves the type of service provided by Me. Miller and his store, Ashley HomeStore in Sina, Ks.

Excellent service, go see Laura she'll take good care of you! Order came in early too!

The assistance I received was superb, customer service was excellent & I was treated very kind & with nothing but respect & courtesy. Found what Icneeded at this store that has a great selection & they made it happen within an hour I was ser with what I needed. Multiple options for purchasing without irate interest rates.

I purchased a couch from Ashley furniture. I live in Kansas City so the couch was delivered to me. The customer service was wonderful. I had the best experience with Ashley furniture and will definitely use the company for future purchases! Definitely recommend!

I love this store! Laura is amazing! So helpful and professional. The store is a wonderful resource for our decorating needs. My husband and I are property managers and I'm an interior designer for multiple rental properties in Lindsborg and this is our go-to store in this area.

Ashley furniture is our go-to furniture and home accessories store!! The staff and management really understand who ‘butters their bread’—rare these days!! Even the delivery guys are fantastic!! Nice to shop for our home ‘hands on’—instead of online. We have loved everything we’ve purchased from Ashley’s! Amazing that they are right here in our Salina neighborhood!

Good quality at a good price. Very helpful when picking out furniture items. Delivery was quick and easy. Thanks Ashley

Great service and friendly staff! Will be using them again in the future.

Had the best experience with this Ashley HomeStore! It was super easy to order and everything was delivered in perfect condition. Extremely helpful and knowledgeable staff as well! I will definitely be going back to this store for future purchases!

Overpriced Chinese furniture.

Very nice selection. Friendly service. A bit pricey.

Unproffessional

Purchased mattress from Poe Castillo. He was very helpful in explaining how the mattress was made and the warranty. Offered us a very good deal. Too good to pass up. We recommend our friends and family to go and see him. Wouldn't even consider looking anywhere else.

Great service and friendly

Excellent service by Julianne!!! In and out. Now granted I did a lot of online research before I went to the store. But she was offering discounts that definitely weren't online!

They helped to resolve a problem we had with our couch. Very professional.

Very helpful

Great customer service with a wide variety of choices for any type of furniture. Great financing options even with little to no credit!

Laura helped me find a bed frame for my guest room. Then I came in a few days later to check out the new mattress showroom and fell in love with one of the best mattresses in the store. I spent hours there, wandering around, pondering my decision, and Laura was there to answer all questions without being pushy. She made the experience everything it needed to be in order for me to make such a large purchase. I felt comfortable and cared about as a customer the entire way through. Thank you Laura and Ashley Furniture!

Engaged immediately with a smile and warm welcome from our sales lady to see how we could be helped. Understood our needs quickly and promptly showed us our options with great knowledge of the products to help make an informed decision. In the end we made a purchase with a smooth transaction with a great detail of warranty and shipping to end our experience in which we were glad we did locally. Well done Ashley furniture.

Very helpful staff found chair and sofa thanks for the great service.

They are very friendly. Looked very clean and nice

We were looking for a new mattress, and a rocker. Poe helped us find exactly what we needed. It was a fantastic shopping experience.

We had a very nice sales rep that sold us a nice sofa sleeper. When delivered they damaged a small portion of the wood frame, left nails in driveway and broke a solar light. Ashleys were kind enough to replace our solar light BUT never showed up to fix our sofa as promised.

Confusion on cost and having the right supplies. The workers did an excellent job. They were very friendly yet professional. Over all the in.took to long and cost way too much I originally gave Ashley furniture a 3 star. This was a terrible mistake on my part. I was thinking this was a different company I had used recently. I have revised my review of Ashley to 5 stars. I have bought several things at Ashley Furniture and have always been pleased with the product, sales and delivery. They we're all very friendly and helpful. Please disregard my previous review that was in error and shop Ashley . You won't be disappointed..

Sales person was very informative showed me exactly what Iwas needing

Great service! Very helpful.

Remington Miller was awesome to work with! A+ customer service!

Laura was extremely helpful and very professional!!

If you buy from Ashely ask for Melina Ingalsbe, best sales representative by far!

Service good bought lot of furniture there very happy with everything I've bought

Our experience at the Salina Ashley store was the best! Julianne worked to get us the best deals and was a pleasure to work with! We'll be stopping here more often. There are SO many beautiful things to look at and buy. Thank you again Julianne! See you soon!

Melina is ALWAYS the best to work with. She is the reason why I've bought furniture here for MANY years!

Had a really great, easy experience. We were helped by Julianne who was so lovely and helpful and super patient with us as we chose a sofa- thanks so much :)

The gal we had was Very helpful & Very nice!

The staff here is very friendly and the store always looks wonderful.

Melina was incredibly helpful and made sure everything was taken care of.

Friendly, knowledgeable service.

Good customer service

Their product selection was great and reasonably priced! I was able to shop around without any pressure but once i made my choice they were right there to help

Couldn’t be happier with the furniture we ended up choosing! Remington had great advice, we trusted his design choices, and we absolutely love it! Not only outstanding quality, but gorgeous pieces that make the entire room!

Bought a new house and Ashley made it so easy for us to pick out what we wanted and get it delivered on time and within our budget! Great people and a great experience all around.

We were first time homeowners and needed a lot of pieces to fill our new home. The people at Ashley were not only helpful but went above and beyond with their customer service! They had a wide selection of furniture and decor and answered all questions we had about different fabrics and colors. We highly recommend and have already had many friends complement our new home furniture and become Ashley costumers as well! Thanks again Ashley!

Great service. Will buy all my furniture there

Yaneth was a wonderful sales representative. She was so patient. We look at every sofa before leaving and then coming back. Then we tried 6 mattresses. She was wonderful.

The sales staff was very knowledgeable and the things they did not know they were honest about and said they would find out for us. We got a great deal and 0.0% financing on our new Sealy king size bed and adjustable base. The free1800 thread count sheets and pillows made the deal even better. A big thanks to our salesperson Melina, she did a great job for us and we are already talking about going back to see her for a sectional couch.

My old recliner quit on me so I went there looking for a new one and met Julianne she was extremely helpful and after my son and I tried everyone in the store we came down to two and picked one and she had us checked out and ready to go. She made the experience well worth it.

Melina was great! She went out of her way to help me!

Open showroom floor, no pressure sales people. We were able to shop at our leisure without a salesperson up our rear end. Good experience, our bedroom set was delivered less than a week later.

Good furniture store, friendly employees it’s pricey

Would have actually bought several pieces if the sales lady would have stopped walking away, acting like we were wasting her time and actually helped us.

Expensive

The staff was very friendly and didn't try to buy and very informative

Terrific service! Very patient and helpful! Made our trip about us and took the time to answer many questions! Very patient as we looked at all our options! Never pushy and were extremely helpful!

Super happy w/ my visit! The 2 gals who helped me where friendly, fun, and did not houmd me about buying things i did not want. it was a super fast vosot. i got in got out and purchased a new living room and bedroom! will def. be back for more.

Very nice sales personnel. Lots of choices in home decor. I could spend DAYS in here.

They work really hard for you, They let you browse through the store. Ask how they can help.

Best costumer service and a really good furniture

Great place!! Excellent staff always helpful when u walk in the doors highly recommend the store :)

The staff is super friendly, they were not pushy, and was helpful with my questions.

Great service and it was an easy process to pick out and get our new chair!!!

They were courteous, the price was good and the delivery was prompt.

Great store, great service and excellent selection

We needed one item. One. Excellent service, received what appears to be a quality purchase, there was a small amount of "we have this to go with it," we gave a polite, "no thank you," then paid for item, which was delivered same day. In and out in less than 30 minutes.

I love our sales person.

Very quick and very happy with the salesman, Stephanie.

Helpful, and was able to pull items off the floor. Hopefully delivery will be able to make the within 24 hrs

Stephanie was very helpful!!

Very friendly staff, kind, courteous, and answered all questions we had. Thank you Lisa Holt for the assistance you provided!!

Nice and friendly store

Thank you Me for helping us find the right fight for our behinds I’m excited to get the couch and loveseat Delivered!!

Great experience, Melina was a great salesperson, knowledgeable and great to work with, excellent deal on our new mattress! Thank you

Tayler Munz was very helpful, and assisted us in finding the right living room set for our new house.

Just looking to see what things cost. But salesperson was very nice and helpful.

Tayler helped me find everything I need and more.

5 Stars Service from Sales person to Managers. Great Job Team 👍🏻 Making sure customers leave satisfied and Happy..

Nice furniture store and nice employees.

Twice the actual retail price on the tag on a recliner in clearance...$1199 on sale for $399. Wow, I was having that for my husband, SOLD. Nothing wrong with chair, and great deal. I watched the sales lady enter $599 into system with 33 percent discount, sale price $399. OKAY, nice chair, not such a great sale! What a con!!! Never walking through their doors again.

Excellent viewing room, with lots of space to shop and move around. Not crowded at all, but a wonderful grandiose selection of furniture. Very helpful staff and not pushy. Delivery and setup is free, with purchase... even to my home with a 3 hour distance from the store. Exciting!

I went in with a purpose and came out with a purchase. Thank you to Lisa. Knowledgeable, professional and attentive. Perfect!

I have spent close to $10,000 in the Salina store. I always request Melina because she's fast and great at communicating/having patience and dealing with me and my price matches! I've even contacted her on her days off and she's never bothered by my questions. I was looking for a rug for under my new kitchen table because I couldn't find one in the store, and she sent me the specs so I know what size to get. Great service!

The new owners and manager of this store are awful. They wouldn't honor an agreement that the previous store owners made with me and gave me the run around for weeks. Their customer service is terrible. They were rude and condescending. I finally contacted the old owners at the Furniture Mall of Kansas and they were nice and helpful. I'll be taking my business there now instead.

Great help

Good

Bri very helpful, friendly, nice, and pretty. Answered all our questions. Very smooth purchase. Thank you

We visited the store on a Sunday in search for a loveseat. Melina greeted us right away. She was super friendly and helpful. She was not pushy at all. We ended up buying a loveseat, new bed and a table. They made us a great deal and I would recommend Melina to anyone.

We were impressed with Bri's level of knowledge and her interpersonal skills. It was a pleasure to not be pressured into making a decision about the purchase which is why we didn't walk out and take our business elsewhere. Overall, we were happy with her service and would highly recommend her and the Salina store to anyone looking to purchase furniture.

Lisa did an amazing job helping me and my Wife select the perfect sectional for our house! She was very knowlgeble when answer questions on sizes, fabrics, and pricing. She let us roam and shop with out being bothered but was there when we did need assistance. I would highly recommend going to Ashley's and make sure to ask for Lisa!

We were treated with grace & helpfulness by Lisa.

For several weeks I had been searching several stores trying to locate a new sofa for my living room. I went to the Ashley furniture store in Salina and had the pleasure of working with sales associate Courtney Smith. She listened to me and showed me items that were in line with what I thought I was looking for. Funny how the more I looked the more my ideas changed! Courtney was very patient until I found the sectional set that really appealed to me the most. Although it took a while for the set to be delivered the store staff were very gracious in working with me. My experience was very positive and I would return for future purchases.

Melina was very helpful and answered all of our questions.

Bri and her colleague were very helpful.

Bre was very personable and made our shopping experience enjoyable. We chose Ashley over the competitor with the same price because she did such a great job.

Extremely helpful!

Was shown different options for bedroom furniture. She was courteous and went above and beyond to help me out to match up my chair with other coverings.I picked out the perfect bedroom and chair for my room.

A manager of the Salina store helped me out of a jam, I appreciate their excellent service

They did an amazing job!! Thank you!!

Quick and easy

Taylor was very helpful. She answered all the questions completely and was very nice. Looking forward to picking up my furniture on a couple of weeks...

I had a great experience! The associate really listed to my needs and concerns and she helped me pick the perfect furniture for my space!

Good experience at this store. The sales associates are there if you need help but not overly pushy like some other furniture stores.

Great service, great product. Love our new sofa and love seat. Melina is the best!!!

We were warmly welcomed by Melina Ingalsbe as soon as we entered the store in our search for a new king-size mattress. Melina thoroughly explained all of the options available from low to high end and their specific quality and styles. While we had only briefly discussed (my husband & I) whether or not we wanted to purchase bedroom furniture, Melina took the time to show us some options and explain the current sale and financing options. We were pleasantly satisfied with our shopping experience at Ashley Home Store in Salina. Thanks Melina!

Great store. Wonderful staff!! Would definitely this for anyone needing furniture!!

Wonderful place to shop! You get fantastic help!

Great customer service. Everytime I walk in somebody is there to help me and there not pushy like some other places. Highly Recommend!

Nice store!

I love every chance I get to visit the Ashley Store in Salina, KS. When I come to town to visit family I always have to go by and check the store out! The store always looks amazing and the people that work there are exceptional! Great store and Great customer service!

I know the manager Poe personally and he's always very helpful, knowledgeable, and willing to go above and beyond to help get me what I'm looking for. Salina store is the best Ashley store I've ever been to!

Great looking store! The staff were extremely welcoming and helpful. We love our new furniture!

Edit: I've noticed that the vast majority of the 5 star ratings on here are made by either employees, owners, or family of Ashley's. Millers of Claflin own both of the Ashley's stores in Salina and Hays and almost all of their 5 star reviews only rated those three businesses. That's just pathetically shady. Don't trust a word out of their mouths when it comes to expected delivery dates. I spent well over $4k on furniture (on March 20th) that they told me would be here by the middle of April. Well here I still sit (on the floor) in the empty house I just bought, it's the end of April and I have no furniture. I'll give them two stars because they at least delivered my bed which is the only thing they had in stock. Reply to owner: Regardless of excuses about the manufacturer who you choose to do business with, I bought furniture in March and will receive it in May. I think that's a significant problem with your business model and so I am sharing that information with other consumers. I'm not being particularly nasty nor unfair in this review, I am just honestly telling about my experience with your establishment. If anything I have stated is false or misleading, feel free to contact me.

Got some great furniture at a great rate! Very good at fixing any problems thanks to the warranty.

Excellent customer service!!! So many great decorating ideas.

There's a wide price break and quality gap between the lower priced always on sale furniture and the more expensive items that will last.

Great quality furniture for great prices! Only place in town where everyone from sales, customer service, management, and the delivery team is friendly, professional, and caring before, during, and after the sale!