Ashley Store Wichita, KS

The staff at Ashley's west greeted us at the front door. Very polite and courteous they asked what we were looking for and the team worked together to find us what we wanted. Thank you all for making it easy to shop, until next time. Victor & Elsa Juarez

Everyone is very nice there. I have been very satisfied with every purchase.

Very friendly staff, very knowledgeable. The lady who helped me check out is very sweet and kind definitely the qualities of great customer service

Ashley was super helpful and so nice. She helped us find the perfect mattress and was very knowledgeable about the products and deals. If you’re interested in buying furniture, go in and see Ashley at Ashley!

We had sale lady name de she was awesome. Very nice place well welcome. Very nice people there nice to do business there.

Tracy Bailly is AMAZING!! I called another store and spoke to a pushy salesman. I called Tracy and she was spectacular! She listened and went above and beyond. I so appreciate you!! Do not hesitate to see Tracy, she will take care of you!!! Thank you Tracy!

Customer service was great, Julie was super helpful!

Consumers beware, we bought a Tempur pedic mattress from Ashley and received the frame as a “free gift.” Our mattress started to shift and Ashley referred us to complete the warranty through Tempur Pedic. The warranty claim was denied due to the width of the slats not meeting the requirements. These were purchased as a package from Ashley. When we reached out to Ashley, they said they would work with Tempur pedic. Then two weeks later I received a message from Ashley that there were stains on the mattress and that’s why it was denied. They sent me altered photos of our mattress with the mattress protector on. I sent copies of the original photos stating this was fraudulently altered and they said to reach out to Tempur Pedic. It was escalated to Tempur Pedic and they said it was denied because of the slats and to reach out to Ashley furniture. Neither company wants to take accountability for this. I definitely don’t want anyone else to have to go through this horrible experience! It is sad that we were going to spend more money there and now they’ve lost way more business because of their dishonesty.

We had a fantastic time picking out living room furniture and a speciality mattress on 11/2/24!! Ella and Barry were so much fun to work with! They had extensive information and were very knowledgeable about the products that caught our interest. Go visit Ashley Furniture on West 21st St N in Wichita for all your furniture needs. We did and have made some new friends in process!! ❤️

Very accommodating! Ella's was very informative and professional and loved her personality. Thank you for helping us find the right livingroom set.

Dan was very helpful with our sectional purchase. He was fast, efficient and down to earth! Will definitely come back and ask for Dan!

Very friendly and great customer service!

We moved into a new home last year. I started out buying furniture from a much more expensive store in the area because I wanted quality pieces that will last. I found that the quality for the price was not what I was expecting. So I decided to try Ashley again. I have now purchased 3 bedroom sets from Ashley and have been impressed at how much easier the delivery and warranty services are to work with. I will be continuing to shop at Ashley as I upgrade rooms.

Ella was amazing! Very patient and very knowledgeable about our needs.

Lovely working with you

Shout out to Ella she showed us around the store and helped with any questions. Very friendly made it a super nice and easy experience. Just wanted to add the delivery service was amazing the guys were great the wife and I were super happy thank you

These guys are irrationally patient and great salespeople. They spent four hours across two days helping me decide what to get and it wasn't even that big of a sale. If you're lucky enough to get to work with Ella you'll have a great experience. Buying process was super smooth, delivery was super smooth, and the furniture really do be furniture.

Julie did an amazing job helping us out and was very patient with us since it was our first time in there. Will definitely be coming back for more stuff in the future

I would recommend Ashley Furniture in Maize. Ks to any one looking for Furniture. Tracy was so sweet and helpful. LLP

Tracy from Ashley West was so helpful and patient with me! Highly recommend this store!

Sales staff was very helpful. Ella was friendly and willing to answer questions or find answers to more complex questions. Overall a good experience. Thank you Ella.

We found excellent furniture at the Ashley Furniture Store. Our salesperson, Andy, was excellent as well. He was thorough and knowledgeable without a high pressure sales pitch.

My Daugther and I visited Ashley West in Wichita KS and were assisted by one of the best sales associates, Ella. She helped us find what we were looking for and she informed us of the sales and discounts we could take advantage of. She was very friendly and pleasant to work with, not to mention how knowledgeable she was about the products. We 100% recommend if you are needing to update your furniture look for Ella at Ashley Furniture Store on the West side of Wichita

We went to several furniture stores in Wichita after visiting Ashley Furniture but no one had the selection and value that we found there! So we went back to get our couch from Ashly! Dee was the best salesperson. She was amazingly friendly and knowledgeable!

This is my second time in the past six years I have stepped into Ashley home furniture. I have received superb service each time. Ella and Barry assisted me during my most recent visit. They are knowledgeable, friendly, and listen to your wants. I’ve found my forever furniture store. Thank you two for making a rather difficult situation lively and entertaining!

Dee was very helpful and a joy to work with!

We had a good experience. Caden helped with any questions we had. The managers checked in and were friendly and helpful also.

Tracy was so sweet! Very professional and helpful! She was great at helping me find what I was looking for!

We were greeted very nicely by Caden as soon as we walked in! He showed us exactly what we asked for, provided all the details and answered any questions I had. A great help!

This is my second time in the past six years I have stepped into Ashley home furniture. I receive superb service every time. Ella and Barry assisted me this time. They are knowledgeable, friendly, and listen to your wants. I’ve found my forever furniture store. Thank you two for making a rather difficult situation lively and entertaining!

We had a great experience at Ashley furniture. Our sales lady Dee was great and very knowledgeable.

If you’re considering new furniture-GO SEE TRACY! She was incredible to work with and answered all of my questions with ease. I enjoyed conversing with her while we shopped furniture! This was, hands down, the best shopping experience I’ve ever had at a furniture store!

Even though I was indecisive about what to get, Caden was patient with me. He helped me choose a sofa best suited for my living room. Caden is your go-to guy at this location. I highly recommend this establishment!

Terrific service! Helped me find the perfect set for my home!

Caden was awesome, very friendly and knowledgeable and we came at just the right time and were able to save BIG! Overall great experience, we'll be back for sure...we almost always shop Ashley. 🥰

Great service and great selections. Tracy was awesome. She had great communication and was able to text me all the measurements I needed. Highly recommend and will be back to shop with her in the future.

Cadence was a great salesman to work with. He had a knowledge of each piece of furniture I looked at, was very polite . A nd followed up with me the next day. I bought the chair and am very pleased with it.

Very friendly. Listened to what I was looking for and helped me coordinate colors for area rugs with furniture! I will be back!! Update. We got our delivery it was great, but two of the rugs were the wrong ones. Hoping to be able to exchange them for right ones.

Great experience shopping at the Ashley West Wichita location today. Caden helped us both ( mom and I) with powered home theater recliner’s and he did a great job. I needed a double recliner and mom needed a single and he showed us both three options that fit our description. We both decided on different models but Caden really did a great job of covering all the options that were available. Thank you Ashley West for the help… ChaChing two sales at once 👍🏻way to go Caden, good luck to ya❗️Go Chief’s ❗️Best Regards 🎸Big Wichita Rob

We have a weirdly shaped house and have furniture upstairs, on the mainfloor and in the basement. Sometimes logistics of how to get pieces into place have been tricky, but the movers have all come up with quick ideas to get pieces moved into place with no damage to the home or furniture. Would recommend Ashley everytime.

I had a great time w/Barry the manager. He took care of me after there was a mishap w/my delivery. Barry is really good at what he does!

JULIE IS AWESOME! My mother in law and I were on the hunt for a dining room table and upon entering the premises found THE one. Julie came and helped us right away. She made us feel right at home during the whole experience! Thank you Julie!!

Caden was so helpful and patient. We were shopping for our church’s Gathering Room and we went to other stores and then came back to make our order and he even was able to beat the prices from another store.

Best prices we have found and very good delivery service.

Caden at Ashley furniture was super helpful and patient. Great selection and it was so easy

Highly recommend Caden Courter as your sales agent! He was incredibly helpful, polite, friendly, and not pushy at all. I had a wonderful and fun experience running around with Caden!

Caden did an awesome job and was very patient with us!

Caden was wonderful in assisting with multiple needs. Very accommodating and customer focused!

The staff was outstanding. They were friendly, knowledgeable and took the time to ensure we were happy with our purchases and the products.

Nice furniture Good price. Excellent delivery and setup

Caden was so polite and understanding. He was a real joy to work with. Definitely will be back for all our furniture needs. ❤️

Me and my wife pitched our new couch from Caden and couldn’t be more glad to have him assist us. He got us the color and extras we wanted for a great price! Thanks again Caden, will be back again!

Caden helped us find the office furniture we wanted and with the selection. Excellent experience and thanks for the help Caden!

Caden was very helpful while I was trying to decide on my purchase. He answered any questions that I had; the transaction process was smooth and painless. Highly recommend Ashley HomeStore.

Caden was super nice! And helped us find the perfect dresser!

Caden C was amazing! He went in detail on everything I was looking at. Barry also with his assistance won me over. They are amazing at what they do!

Very helpful young man. Made sure to allow me plenty of time to make a decision

Caden was very knowledgeable and provided us with a very positive purchasing experience.

When I first walk into the store, there was a group of sale associates standing in front but no one asked us if we needed help. 2 minutes later Caden, one of the sales rep, helped us. He showed us multiple couches that was the style we described. He even moved some table around to help us better visualize the whole set. Overall, a very professional young gentleman! Go to him if you need anything

Our salesman, Caden, helped us through the whole process and was open about everything stock wise. Very well informed about his product.

Bought a recliner to go with our sectional. Caden Courter is the guy to go see to get you set up!!!

Caden was great to work with. He was patient and kind. If he didn't know an answer he did not hesitate to ask for assistance. He wasn't pushy at all. We will work with him again.

Caden and Barry helped my husband and I with finding the perfect new bed. They were both very helpful and patient and even stayed late for us to finish our purchase. I appreciated their helpfulness and knowledge.

Caden gave me exceptional service. I had a very good experience at Ashley West!! So pleased with the service and products

Great furniture, great sales staff! Will be back!

We had a GREAT experience with Caden! He was very patient, very enthusiastic and a joy to work with!!! Ask for Caden when shopping!!

Ashley did an amazing job today they worked with us got me what my wife and I needed!! I would recommend to anyone and everyone.

She was so sweet and willing to help you in anyway possible.

Came into ashley to get some new furniture on a budget. They helped me get everything I needed and helped me with the financing. Prices were good and the customer service was outstanding. I will be going back

We purchased an outdoor furniture set from Ashley. Our sales person was Caden Courter. He’d did a great job. He knew his product very well and was able to provide me with additional information quickly when I requested it. He was very positive, polite and prepared to answer our questions and to address our needs. A very good experience.

Great store with great associates! We had a small misunderstanding on an item there and they did a great job helping us out and resolving our issue:) the prices are very reasonable and the product has great quality. Over all very friendly staff making an easy shopping experience.

I recently visited Ashley Furniture and had an outstanding experience! From the moment I walked in, the atmosphere was welcoming and the staff was incredibly friendly. I want to give special kudos to Caden C for going above and beyond to ensure everything was perfect. Caden C was attentive, professional, and exceptionally knowledgeable. They took the time to answer all my questions and made sure I felt completely at ease. We left very happy with our experience!

The shopping experience was wonderful. The delivery of the chair was excellent as well.

Caden was very helpful, knowledgeable, and answered any questions we had. He pointed us in the right direction for what we needed! He did great!

We have purchased many pieces from Ashley over the years, and have never been disappointed. Everything has always been of the best quality. Payton was so great in helping us choose our latest piece. Highly recommend.

They were very helpful. Sarah was very helpful and patientwith us. Awesome job. Barry did awesome explaining certain things. Diffently will go back. Thanks to the staff at Wichita West.

Caden was awesome. Helped us find exactly what we wanted.

Was looking for a new recliner for my husband, they were very helpful.

I have bought most of my furniture with Ashley Furniture. I was in need of a couch. Caden was helpful and found one for us quick.

Caden was a fantastic and very helpful person to work with. We will definitely go back to him at Ashley Furniture

Very nice and chatty salesgirl...

Always super friendly and helpful, Caden helped us get a new mattress for our daughter and made the entire experience very enjoyable. He was knowledgeable about the products and even showed us a couple mattresses for when we are ready to upgrade ours.

Caden was an awesome young man of 19 years old who helped us order our custom sectional. Even though they didn’t have any pieces of that model on display, he was able to show us better pictures of the upholstery. This helped us make our decision. He was so genuine and polite, even when we went past closing time. Caden is an asset to the Ashley West team. The manager even came to check that we were ok. Love Ashley’s quality. We are replacing a nearly 17 year old Ashley sectional and loveseat we gave to our daughter when she moved out. It is still in great condition too! We will definitely be back soon for more furniture upgrades.

Customer service from sales person Michelle Barlow was extremely helpful and corteous. I recommend Ashley100 %

Very helpful, but not pushy. Had a great experience with Payton and found exactly what I wanted

Very professional and helpful

Had a wonderful experience today at Ashley West thanks to Caden Courter! My daughter has outgrown her current furniture in her bedroom, so we stopped in to see what we could find to give her a more mature set. Caden was helpful, and had an understanding of what my daughter may want vs what I should be spending. He directed her straight to what was on sale and what he thought she might like. She did a mix and match, but Caden did a great job helping her find a good mix that still matches enough to not look out of place! So thankful for him and all of his help. Also, thank you for entertaining my kiddo during all of that. She had a lot of fun! Love this location, and highly recommend them! Ask for Caden :)

Tracy was phenomenal! We went in looking to buy a new mattress set for my 90 year old Grandmother. Tracy was patient, kind, and very knowledgeable. She even came back another day on her day off to help us. Highly recommend Ashley Furniture and working with her!

Barry and Dee were so patient with me. I had placed my order and had to cancel it all and pick other furniture. They never hassled me about it. Instead, they helped me find what was right for me. Great customer service.

Sarah was extremely helpful. If you need furniture she’s your girl

Great place

Salesman was the best I have ever dealt with. Super nice, personable and very helpful

Caden was super friendly, patient, gracious and funny. He certainly knows his stuff. He showed me lots of options. I found what I wanted and am so pleased. Will recommend both Ashley Furniture and Caden. Thank you!

Today my fiance and soon to be mother in law went couch shopping for our future home and we had the pleasure of working with a very nice and genuine young man by the name of Kaden at the W 21st street store. Kaden did such a wonderful job and lead with so much knowledge over everything we looked at. We ended up buying a couch we liked and the information he provided brought much ease to our decision. Thank you Ashley for your great prices, and incredible customer service!

Wonderful help finding exactly what was needed.

Sarah was very helpful and I really appreciated her

The sales staff was very nice and knowledgeable. We appreciated them letting us look at furniture instead of bugging us constantly. We did buy our furniture here.

Quality furniture at a great price! My salesperson Dee and customer service were the best. I'll definitely shop there in the future.

They have very nice well made Furniture. The sales person that helped me. Sarah Holder, she was very nice not pushy just asked me what I was looking for and what style and showed me what they had and just was very friendly. I fell in love with a furniture and I would go back there every time and ask for Sarah.

My sales representative Caden was awesome and very knowledgeable with everything I needed. Thanks 😊. West store was very clean and nice 🙂

Great customer service by Dee at West until the moment I signed. Then she disappeared without a thank you or goodbye. There has been no follow up or touch base on delivery. Very disappointing at the level of fake customer service.

Dee was so nice and helpful! We were in a time crunch and she accommodated all our questions setting us up to come back in and make quick purchase.

Tracy was helpful and friendly!

At first the delivery was delayed but they moved ahead of schedule — they were professional and moved with the quickness!

Caden was friendly and very helpful with the whole process and was able to help us find bar stools, bed frame and mattress.

Very helpful, and very patient

Great furniture, great price, great service.

Berry P was such a great help to us getting my daughters first big girl bed. The first one, unfortunately, was discontinued. But he found us an almost identical one. Highly professional and fast. Will definitely be coming back for my son's first bed.

Dee was awesome in helping us find exactly what we were looking for-dining set and sofa. Her patience, kindness and professionalism are the best we have experienced since moving to new state/city. Ashley has such a large assortment one can’t leave empty handed, especially with Dee and the front desk personnel. 5 stars

Tracey was very helpful.

Surprisingly large furniture gallery with lots of displays to help with ideas. Shopped for a mattress and Caden was really helpful. We didn’t know much about mattress shopping and he met us where we were at in the process with minimal pressure and plenty of options! Certainly worth checking out with their helpful staff.

Caden was a great help. He knows his business and sold us two recliners. Pat

The sales lady was knowledgeable and patient to answer any questions..she was very pleasant to deal with and we appreciated her low key approach.

Great furniture store! Employees are very friendly and knowledgeable willing to help with any questions or concerns. Caden was very helpful - thanks guys!

Caden was a “gem” with knowledge for your products - very personable!

I appreciated all the staff. They were all so kind and patient during the process. A huge thanks to Barry Park and Barry W as well as Scott for all the help you provided. I felt like everyone went out of their way to be kind. Will definitely be buying from Ashley Furniture again!

We were greeted by Andy as soon as we walked through the door. We found him to be helpful and knowledgeable about the furniture we looked at. He clearly enjoys his work at Ashley a furniture in West Wichita, as well as working and communicating well with customers. We appreciated and even enjoyed our time shopping for a sofa and loveseat. Thank you, Andy! The Ladwigs

Andy was very personable and not pushy at all! He listened to what we wanted and then adjusted what he was showing us based on the feedback we gave him. 10/10 to you Andy (from toy story)!

Very helpful and friendly. Made sure we got what we’re looking for in a new bed and more. Ask for Payton she’ll get you taken care of.

My wife and I came in shopping for a new bedroom set as a present to ourselves for our anniversary and Dee made us feel right at home. She was very kind and had no issue with me giving every single mattress for a test ride LOL It was difficult to find one that would fit me due to the fact I have a hurt back due to an old sports injury. She was patient and entertained my yapping about my kids and grandkids LOL she treated us like family and we found the right mattress and I never knew I could sleep without pain. She taught us about how a pillow affects your neck and back, NEWS TO ME LOL, and we ended up making our decision not feeling pressured or anything . Highly recommend seeing her and we will be again!

I went in to buy a couch specific for holding up well in a home daycare. I needed one small enough that it wouldn’t take up too much space and take away from our play area. Dee worked with me measuring and finding the right fabric, color, and size to fit my needs. She was very knowledgeable and professional. She also knew when to let me walk around and discover on my own. Pushy sales people will push away my business. She had the perfect balance of guiding me yet letting me explore my options. I will certainly return and ask Dee to help with my future furniture needs.

I have purchased many items from Ashley Furniture and have always had a great experience. The sales people at Ashley West are extremely helpful. This is an "Awesome" place to furnish your new home. 😁 ⭐️⭐️⭐️⭐️⭐️

Dee has helped us every time we’ve gone in to the 21st and Maize Ashley store. She’s very knowledgeable, helped us make our selections and is great to work with! We always know we can count on her to help us find what we need!

Dee is one of the best! She is not only very knowledgeable, she treats you like family!

So impressed with the service, Dee helped me pick out furniture for three rooms and went above and beyond helping me select the best furniture for my spaces. I will be going back for future purchases!

My fiancé and I came in to look for a new dining room table. We were helped by Dee and she was amazing! We ended up walking out with a new table and bed. She answered every question we had and was very patient with us. If you do not know where to start on furniture shopping, I would highly recommend her. She is very knowledgeable and she will help you every step of the way from figuring out what you like to delivery. They also have great prices and the reason we came out with more furniture!

Very pleased with the purchase everyone was so helpful

Staff is great and store looks beautiful!

Sarah did amazing! She got know a little about us and helped find what we needed at a great price. Thanks to her and her district manager, we now have enough seating space for our entire family.

Everyone at Ashley was so great to work with! Andrew and Barry were very patient to deal with all our questions and super helpful to get us what we hoped for while preventing regrets down the road. And when it was delivered, the team bringing in the furniture cared for it like it was their own. Totally recommend Ashley Furniture!

Very knowledgeable and no pressure to buy!! Great prices!

We wanted to add some nice outdoor furniture to our newly landscaped backyard. After searching the local box stores and Amazon I decided to see what Ashley had available. My sales person at the West Ashley location, Caden, demonstrated create product knowledge and gave us peace of mind about the composite set we chose. The sale set on Amazon was $600 more and Ashley is delivering and assembling the set which would take me 3-5hrs and a healthy dose of frustration! Really thankful for the Caden’s help!

We worked with Caden today to purchase several furniture items. He was very knowledgeable and helpful! He helped me get the best deals! We were able to get everything I was looking for and it was all in stock. Go see him for a stress free furniture shopping experience!

Ashley is easy to work with and has amazing deals on furniture. I will continue to use them for myself and my clients.

Barry was extremely helpful and was made our whole experience super easy and simple

I love Ashley Home Furniture. Michele always takes excellent care of me and has been my go to for all my furniture needs for years. Great quality. Great prices and I can not thank Michele enough for the attention and help she provides us when we’re shopping.

When I came in I was on a time crunch and Payton listened to exactly what I was looking for and was able to get a couch under 20 minutes

Andy and Barry took great care of us! Answered all our questions. Allowed us time to think and decide between all our choices. Great customer service! Great experience. Highly recommend. Will definitely return!

Both Barry’s helped me with finding a couch and mattress. They were so kind and attentive throughout the entire process. They showed me so many different options and always kept my budget in mind. Thank you!!!

Tracy was very helpful and prices were right for our budget!

Very helpful people and really nice furniture. Would highly recommend.

Caden helped us find the perfect bed in our price range. He was knowledgeable on the products, super friendly, helpful and very professional.

Very knowledgeable , seem to genuinely care. LOVE my purchase and am impressed with the warranty, customer service that comes with it. Caden was a day brightener.

Store is very clean, & Sarah Holder the sales associate was very polite. But, mostly the loveseat we purchased was extremely comfortable. Great place & great service.

We weren't pressured into buying anything outside our price range and ended up getting a couch we absolutely love!

My husband and I bought a table with the help of Tracy, and she went above and beyond for us! She is so personable with her customers and worked to get us the best deals! We loved our experience at Ashley!

My husband and I were in search of a new dining set. After checking several other stores, Barry helped us find the perfect one in just 30 minutes! He was very professional and made sure we were 100% in love with our selection before purchasing. I highly recommend this store and all the employees if you want a great shopping experience!

Barry met us right away. When we told him what we were looking for in a couch he was honest and offered a backup plan using their protection plan. When we got to the dining table he made sure we sat at the options and once we made a choice he walked us through everything. Want to work with him again.

We were greeted with friendly professionalism by the staff the moment we entered the store. They went above and beyond to suit me with the perfect headboard and lamps that we were needing.

Thank you for your professionalism and curduis attention to our needs. Thank you from.the Rains family!

Barry was fantastic! He was super helpful with giving us ideas and many options. We highly recommend going to Barry if you want any kind of furniture.

Our experience was pos

Very nice and helpful. Great prices. They work as a team. No pressure.

Andy and the rest of the staff were amazing and so helpful with all the questions we asked. 10/10 service. Will definitely be back to order more furniture in the future!

The shopping at Ashley. Everyone is so friendly 😀

Dee was awesome to work with, she took great care of us.

Payton B (sales )and Barry W (manager) were both very helpful and knowledgeable about products in the store that would work for us. Great experience! 😊 if you are looking for new furniture, this is your one stop!!

Caden was awesome in helping me to find what I wanted. They were also helpful when wanting to change my delivery

We were helped by Caden. What a pleasure we had. He was very knowledgeable of the furniture and the programs to help us get the beat deal and the post sale with delivery and how to use the 5 year maintenance plan. I was very happy we stopped in today. Purchased our whole new living room set today!

Very helpful. Better prices

Caden helped me and I was impressed with his friendliness and knowledge.of the product. I would recommend he and the Ashley store in West Wichita.

I stopped by Ashley furniture to get an idea of some queen bedroom sets and mattresses. I ended up buying a great Tempurpedic mattress and base. Caden showed me many different bedroom options. He was knowledgeable and answered my questions. He assisted me in trying out several mattresses before I found the best option for me. He is courteous, helpful, shows you exactly what you ask to see, and takes as much time as you need. I would recommend Ashley Furniture to buy from and Caden as a salesperson. Great experience.

Very helpful. Not pushing me to buy what I don't want. Respected my choices. Very nice people. I recommend Dee to help you!! She's at the New Market Square location in Wichita, Kansas.

Great experience shopping here! Payton is super nice and patient with helping me to find my perfect furniture. Highly recommend!

Caden was very helpful and patient with me, even after finding out I was not going to be purchasing at that moment, he still treated me very kind. Ashley furniture story is very fortunate to have a employee like Caden

Caden was super friendly and very helpful! While shopping for some furniture for my daughter, he made me feel so welcomed into the store. I will definitely look for him if we decide to go back to shop more. Thanks so much, Caden!

Andy was awesome! Very Knowledgeable!

We had a very positive experience at this Ashley’s. Found exactly what we were looking for. Barry our sales associate was very helpful. Overall very pleased and would highly recommend!

With our browsing experience at Ashley West in Wichita, we found Tracy Bailey to be sincerely attentive and helpful. She’s a top notch sales representative for Ashley! Ask for her if you’re furniture shopping.

We purchased a new sectional and bed frame. Caden was very knowledgeable and helpful and made the process easy and quick. Definitely going back for future furniture purchases.

Great service & support. Patience with us and not pushy. Breath of fresh air. Recommend Payton for expertise

Barry was an sales manager, very helpful and friendly!

Caden was so amazing he need a raise for sure

We appreciated Barry and how he took the time to set up a time with us that worked best for us and throughly went over options and the best deals. Totally recommend him when looking for any type of furniture especially with his knowledge and expertise!

The salesperson Andrew was just the right person to help me with my order of the zero wall recliner. He should be commend on A great job thank you Andrew and thank you Ashley.

Caden was so helpful and kind! He was not pushy but was knowledgeable and helped me find what we were looking for!

Great experience!!

Great service from start to finish. The sales team at Ashley West is very helpful and a pleasure to work with. Delivery was on time with a call in advance. The delivery techs were friendly, professional and very careful. I love my new dressers!

Caden was very friendly and helpful. Did not have what I was looking for but is going to try to search for it and get back with me

Caden was super friendly, and was able to help me with exactly what I needed based on my description. Quick, non pushy no hassle service. Definitely recommend.

The salesman Barry was the reason I chose to buy my sofa and recliner from Ashley. He went through and explained everything about the furniture and warranty. Will definitely do business with Ashley. The employees that I met were all very friendly and helpful.

My experience with Payton was great . Love my new sofa and the gentleman who delivered my sofa was nice and efficient.

Caden went the extra mile to help me find what I needed in the design and selection of seating for a home theater.

Payton was very helpful and patient! Thank you so much!!

Love my new furniture! Staff was friendly and helpful!

Great, friendly service!

Very clean store and friendly staff

Michelle helped us this morning; she is personable, helpful and knowledgeable about the products and the extra services. Nice to deal with such a competent associate!

Caden was extremely helpful and easy to work with. I would definitely recommend.

Great experience!

I have been so impressed with this store! I have their furniture in every room of my house. I usually get the furniture protection as well and it's worth it. I have an end table that I spilled fingernail polish remover on which took off the finish in a small area... and the insurance company told me to keep while they also gave me a brand new one. I had a sofa for close to five years when my granddaughters were bouncing on it roughly and made something come loose. Once again the insurance company told me to keep the sofa and that they would send me a check for slightly less than purchase price, replace it with the same sofa, or give me a reselection credit in the store for the amount I paid for the item. That's the kind of customer service that means a lot. I will continue to purchase my household items there. I love the selection and the staff are very kind and easy-going. I will add that people putting bad reviews probably aren't buying the highest quality items. Just like all stores, there are levels of quality. If you're looking for the cheapest price tag, you'll probably end up with subpar craftsmanship. Ashley carries low, middle, and high quality items. I've always went with the middle and high end items and have never been disappointed.

Caden was super helpful and very knowledgeable 10/10 recommend!!!

Went in today to find an entry table, and Caden helped us find it within a few minutes! He listened to us and directed us to exactly what we were searching for. He also asked us great questions to dig deeper into our needs! Thanks Caden!!

Andy and the whole staff was fantastic. He greeted us the moment we walked in with a smile. He was very informative and answered every question we had. His customer service was by far some of the best I have encountered on my move here to the area. I would 100% recommend choosing this store and asking for Andy!

I have been so impressed with this store! I have their furniture in every room of my house. I usually get the furniture protection as well and it's worth it. I have an end table that I spilled fingernail polish remover on which took off the finish in a small area... and the insurance company told me to keep while they also gave me a brand new one. I had a sofa for close to five years when my granddaughters were bouncing on it roughly and made something come loose. Once again the insurance company told me to keep the sofa and that they would send me a check for slightly less than purchase price, replace it with the same sofa, or give me a reselection credit in the store for the amount I paid for the item. That's the kind of customer service that means a lot. I will continue to purchase my household items there. I love the selection and the staff are very kind and easy-going. I will add that people putting bad reviews probably aren't buying the highest quality items. Just like all stores, there are levels of quality. If you're looking for the cheapest price tag, you'll probably end up with subpar craftsmanship. Ashley carries low, middle, and high quality items. I've always went with the middle and high end items and have never been disappointed.

Wonderful experience! I had done prior research on the Ashley website of what I wanted and the sales staff was courteous and knowledgeable. Had a new matress and adjustable base ordered within about 30 minutes!

Caden was super friendly, and was able to take me straight to the couch I needed based on my description. Quick, non pushy no hassle service. Definitely recommend.

Caden Courter was very helpful and answered all my questions and needs. I would recommend him !!

Dee at the west store is professional, knowledgeable and tuned in to what you are looking to create for your home space. I highly recommend you ask for her upon walking into the store! She will take great care of you!

First time furniture shopping since moving out on my own, had great help and even helped schedule delivery time for me

Caden was very helpful and patient with me. I was very happy with my experience!

Andy was great! Let me do my thing and swooped in right when I was ready and made a great recommendation. Thank you , Andy!

Loved working with Caden! He was so helpful!

Caden was our salesman. He was just fantastic. Very easy to communicate and connect with. He answered all of our questions we had and helped us lay out all of our options! Great experience.

Highly recommend asking for Michele! She is very knowledgeable and gave us space when we needed it. Also has a great attention to detail and knows how to make different pieces working together.

Caden Courter was very helpful and answered all my questions. I would recommend him & the Ashley West Store to Family & Friends.

Great team to work with! Everybody there is knowledgeable and helped me find exactly what I needed. The delivery team did an amazing job as well! 10/10 recommend

Very courteous staff & professional not pushy

Payton the sells representative was very knowledgeable and kind, I went in to buy furniture for my mom, And was very courteous and kind to her exceeded all expectations of Peyton we stay in the Navy bravo Zulu to her and her staff

Great staff! Lucas helped me from start to finish with my purchase and wasn’t pushy for a sale! I’ll be back!

This store has a great selection room of furniture for all rooms! We had an amazing gal named Peyton helping us. She was so patient as I had to ho back and forth trying furniture multiple times. It was an awesome experience snd we will ship there again! We purchased a 3 piece living room set and rug along with a new mattress!

Peyton is very good she's awesome she helped us and we appreciated her help thank you

Many thanks to Payton for helping us with our new furniture. We love everything she helped us find. 😍

Caleb is knowledgeable, helpful but not pushy.

Ashley West was a very comfortable location. I was looking for a number of pieces and found so many options I was delighted with the choices I found. The sales personnel were very helpful and considerate. Overall it was an enjoyable experience.

Caleb was our salesman. Honestly it didn't even feel like he was a salesman, he was so nice and patient not just with me but with my kids too. It just felt like I was talking to a friend about getting a table and he was telling me how great his is. 10/10

The staff. (Michele B.) helped me the minute I walked in the door!

Thanks to Michelle for assisting in our purchase of matching leather couch and 2 loveseats. She gave us freedom to look at our own pace, being available to answer questions. She texted exact measurements after we had questions at home. She allowed us to make decisions without any pressure, making sure all our options were considered.

Great customer service and on time great products as well.

I was lied to by customer service—changed all of my plans accordingly to what they told me! Then as I am checking out nothing was what was told to me! Now they are saying oops, the customer service had done some investigating and they were wrong! I bought my entire house of furniture. I understand the quality is not the greatest so I had bought the warranty. Being treated like this was my worst shopping experience in my life. In fact the manager most certainly has very little people skills and I imagine he will not last long in this role. Instead of trying to resolve , he simply walked away—didn’t even apologize.

Our sales person, Payton was amazing & very helpful. We will definitely go back.

We were looking for pictures and decor. Found a huge beautiful picture at closing time it was delivered to our home. The young man who delivered it was very pleasant and patient as I opened the box to make sure the picture was not damaged. I appreciated his kindness and he did not make me feel like as if I was causing him to be delayed.

Caden was so helpful. Great customer service at a great store!

Payton knew exactly what to show me by asking the right questions.

Had a couple pieces of furniture damaged during the delivery process but customer service responded very quickly and had my pieces replaced in as little as 2 days!

The young man that helped us was awesome!! Thank you Lucas 😊

You guys did a fantastic job TODAY! Highly Recommend! ⭐️ ⭐️ 🌟 ⭐️ ⭐️

Caleb was extremely helpful and kind. Highly recommend using him as your sales associate!

Great value and services

We have always had great customer service with Ashley Furniture! I also love the no interest payment plan and drop deliveries!

I bought a desk and printer stand for my home office. Payton helped us and was wonderful! She was very knowledgeable, friendly & helpful. We will definitely ask for her again. 10 out of 10!

Had a great experience you are the best

Caleb was outstanding. He was courteous, helpful, and really listened to what we were looking for and found it. We had gone to several others but were very unhappy with either the deal ( trying to say it was only for the day) or the salesperson that was just rude. Caleb went well above and beyond helping us and we really appreciated it. Thank you Caleb Campbell.

Easy to work with! Allowed us to shop on our own and gave us time to make a decision. Will shop there again.

Amazing customer service!

Caden and the folks at Ashley were top notch. Had a weird situation that needed a lot of attention and Caden took great care to think outside the box and get me what I needed. Couldn’t be happier with my experience. Will be back!

Great experience! Would go there again 10/10

Dee was so very accommodating and gave us plenty of time to choose. Breck also was such a great help with delivery set up

We will definitely be buying from this store again.

Payton was delightful to work with and we got some great pieces!

Andy is so super friendly & great to work with!

The best person to help me out to pretty much put together every room of my house I just bought!!!! Definitely need to shop here!!!

After visiting another furniture store, I went to Ashley Furniture and found exactly what I was looking for. I needed 2 of the same recliner and Ashley Furniture had both in stock saving me a wait time of 6-8 weeks to special order 2. The sales person was courteous and knowledgeable! I will shop here again!

We have always had great experiences here. Caden is very helpful!

Caleb and the young lady at the counter Let me breathe, and did not push anything on me. So much so that when I came back after making a decision, I asked for him specifically.

My family had a wonderful experience at Ashley’s. We truly loved our sales associate Payton! We told her what we were searching for and why (we have kids) she knew the perfect thing. We will be back! 😊

Payton and the team were great and the store is beautiful.

Caden was an amazing guy to work with. If you’re ever there at the west location, ask for him. He’s the man

Andy was awesome and so helpful!

We had a great experience today at Ashley West Wichita! They allowed us the space to shop uninterrupted but were there to answer questions as needed!

Amazing experience and customer service! 21st and Maize has great hard working sales associates!

I had a great experience with all my questions answered! I was in and out in less than an hour and got the chair I was looking for!

Great service both in store and delivery!

Fast and no pressure. The saleswoman Payton was super nice. I’d ask for her if you go in.

Caleb is the bees knees. Helped me get exactly what I wanted at a good price and quickly!

Caleb was a great salesman. He gave us space when we needed it and answered all of our questions. I would definitely recommend Ashley Furniture and Caleb!

We had a great experience with Dee at Ashley Furniture on West 21st. We purchased a sofa and loveseat with her help. She was friendly, knowledgeable, and not at all pushy. Dee explained everything including the optional protection plan. We can't wait to get our new furniture-it will be delivered and set up in about a week!

We had a great experience with Dee at Ashley Furniture on West 21st. We purchased a sofa and loveseat with her help. She was friendly, knowledgeable, and not at all pushy. Dee explained everything including the optional protection plan. We can't wait to get our new furniture-it will be delivered and set up in about a week!

No pressure salesperson. All questions answered.

Great experience and no pressure sales from Caleb. Highly recommend he and the rest of the staff at Ashley West

Caleb was on point with what I wanted! love this store!

The staff was extremely helpful and polite!!!

Very patient with us as we took a while to find what we wanted. Also vwey pleasant sales reps.

"Ashley Furniture: Outstanding Service!" I recently had the pleasure of shopping at Ashley Furniture, and I can’t express how impressed I am with their exceptional service. From the moment we walked in, the staff was incredibly helpful, patiently answering all our questions and guiding us through the selection process. Not only did they display an extensive knowledge of their products, but their genuine friendliness made the entire shopping experience enjoyable. The team at Ashley Furniture went above and beyond to ensure we found the perfect pieces for our home. I highly recommend Ashley Furniture to anyone in search of quality furniture and outstanding customer service. It’s refreshing to find a store where the staff truly cares about the customer’s needs. Kudos to the Ashley Furniture team for setting the bar high in the realm of furniture shopping. We’ll definitely be returning customers!

Very helpful, answered a bunch of question and helped make an educated decision

My husband and I are repeat Ashley Furniture customers. Michele is wonderful & we couldn’t say enough great things about her. But tonight she was busy as we wondered around. Andy was helpful with questions but Ethan F ultimately was available when we were ready. Ethan was patient and very helpful. A really great experience again. We’ll be back!

Payton was excellent in helping me find a couch that would work for my set up!

Dee did a great job in helping us through the process of selecting furniture for our new home!

The staff was very knowledgeable and quick with answers we had. We had our young children with us and they were very patient and kind.

Everything was easy. My salesperson was just outstanding. I was informed of all the deals and furniture options, warranty options, payment options and guarantees.

Recently stopped in to look for a living room table. The sales associate was great I showed her pictures of my living room set and dining room set. She was able to show me a table that was perfect I knew that was the one right away!!!

We shopped with Breck at another store and followed him to his new location! He was great to work with and gave me time to make up my mind, change my mind, and finally make a decision lol! We love Ashley Furniture!!

We looked at several different items & settled on an End Table & Coffee Table. There was 2 chairs we will probably go back & get. Payton was very knowledgeable and engaging about the items we were interested in. She is a great asset in my opinion.

Bailey was terrific. We are over analyzers with a small kitchen so making a decision was tough. She asked great questions and did not give up 😊

Bailey was so helpful and patient! Can’t wait to get our new sofa. We will definitely be back in the future for other pieces. It was a great experience!

Andy did a wonderful job helping us find a mattress. He was informative and patient while we made our decision. Thank you!

Bailey is great to work with

Stopped in looking for a new mattress. We were assisted by Bailey who was very helpful at helping us understand what they had to offer. They had a nice selection to choose from and we were able to find a mattress that we liked.

Bailey was extremely helpful and showed me just what I needed. Nate was also helpful and went over e everything on my order. I would highly recommend Bailey and Ashley west.

Payton was the best! she helped us pick out furniture to fit our families needs, was patient and fun to work with. She is knowledgeable about the products she sells. I am so thankful for her help! The furniture quality exceeded our expectations. overall great experience.

Lucas the the salesman was great, he was patient and knowledgeable about all the different items, Ashley was great place to shop.

Sale team was amazing and check out was fast and easy. Enjoyed our time shopping. Thank you!

They were very helpful and accommodating. This will continue to be my go to place for furniture. Great selection and helpful staff is hard to beat.

Great experience with Andy at Ashley. He did a great job finding exactly what we wanted and was great to work with! Ask for Andy!

Payton was very helpful when l was looking for decor items. l wanted things to compliment the furniture l already have from Ashley's. Ashley staff are always so friendly and helpful every time I visit, sometimes l just look and don't buy. l just love this store, they always have a great selection and show it beautifully.

Great sales people and selection. Best in Wichita out of all other furniture stores

Excellent service and experience. Andy was super helpful and went above and beyond to get my delivery arranged.

Dee helped us find a dual reclining loveseat - was extremely helpful and pleasant to work with. Ended the visit with a purchase. Highly recommend

Andy at Ashley West was so helpful! Very kind and knowledgeable, and helped us find exactly what we were looking for.

Payton searched until she found what I was looking for. In and out quickly

Went into Ashley’s on west 21st today to look at sectionals. Dee greeted us and answered all of our questions. We ended up buying and the checkout was quick and easy. Very pleased.

Such a pleasant experience and Dee was very helpful with everything I am looking for in the way of bedroom furniture and mattress choices.

Ashley has a good quality and are very good to deal with

Payton was very friendly and helped me get the office chair I needed

Michelle was wonderful of Ashleay’s on 21st St., West, Wichita

A delightful experience going into Ashley furniture store. Was not pushed as I was looking and had a delightful sales person. I would certainly recommend this store for your furniture if needs.

Kimberly you were the best in helping me choose what I wanted. Thank you so much!

Great prices, efficient and friendly sales staff.

My experience was fantastic! Everyone was so friendly and helpful. No high pressure sale tactics here. It took me several days to choose the pieces I wanted, and Kyle, our sales representative, couldn’t have been more patient. If you are looking to buy furniture, choose ASHLEY!

Friendly knowledgable staff. Manager and staff were very helpful! Great experience!

Dee was very helpful and patient with me so I could decide on my new couch and loveseat.

Michele B, was awesome to work with, very patient and thorough.

Just got back from buying furniture from Ashley’s. My sales lady, Bailey, was a jewel and so very helpful. She explained everything and made sure I understood. I’m so excited about my purchase and can’t wait to receive my furniture in a couple of days. Thanks Ashley Furniture and Bailey!!

Lucas came up to me and I told him exactly what I needed and I had such a great experience. He didn't push me, very laid back and I can seriously say that I'd go back and work with him on anything else id wanna purchase😊

Great customer service - Dee gave us the space to shop without being pressured into a purchase. Once we decided on a few pieces she was so very helpful getting everything selected to pull our room together. If you are thinking about updating your furniture go in and ask for Dee!

Highly recommend! Kimberly was very helpful and worked hard to make sure we had everything we needed.

New what I wanted and got it done hassle free, Kimberly was fantastic. Will continue doing business there, no question.

Great customer service! The staff was pleasant!

Customer service was great! Employees were very knowledgeable and friendly.

Helpful, and explained a lot . Took the time to see what fits you best .

Very good people to do business with and they lessen to what you want that’s again well done

Very helpful and great prices !!

They were amazing to work with and had our furniture ready for us with frequent updates. By far one of the best furniture experiences I’ve had and they made it so easy.

Very nice!

Our sales woman was very helpful and didn’t rush our decision making process. Delivery was sooner than expected and the gentlemen were very professional.

Knowledgeable and professional staff.

Quality products and just received our delivery today. Delivery was timely and went very smoothly. Definitely recommend Ashley Furniture!

Perfect process from purchase to delivery!

Nate was great to work with! Helped me find exactly what I was looking for quickly.

Great help. Very friendly and nice personality

Nate is great with the mattress selection. He knows his stuff ask for him!

We recently bought a table and chairs from the Asley West store. Dee was so helpful & knowledgable. We couldn't have asked for better service and understanding as we changed our minds twice. Highly recomend

Nate was awesome !

I usually find what I’m looking for at Ashley. They are helpful and not pushy.

Great price, great delivery time-line. Very happy

We knew what we wanted when we got there, so it was an easy visit. They were very pleasant, answered all of our questions, and didn't try to sell us anything we didn't want. In and out in less than 30 minutes. I will shop there again as the need arises.

I went in with ideas and nothing concrete. Kimberley was incredible! She was patient, kind, listened to my ideas and made it happen with a deal I couldn’t resist. Thank you!

Found what we wanted within about ten minutes, price was reasonable and our salesman, who’s name I didn’t get 🤦‍♀️ was fantastic!

Bailey went out of her way to help my family find furniture we needed for our new home. She helped entertain my toddlers and was so patient and kind with us. She did not pressure us to buy right away and made sure to take care of us. She was sweet, cheerful, and positive through it all! Thank you, Bailey!!!

Great experience! Bailey was great to work with

Quick fast delivery! Right on time! Very nice young men (delivery crew)!

Our service today was outstanding

We just purchased a new sectional and Michelle was amazing to work with. Thank you for your hard work.

Salesperson was friendly, knowledgeable and professional.

frendlyness , clean, Kyle is very helpful with all my questions.

I had a wonderful experience shopping here. Kimberly, Tyler and the other employees were all so warm and helpful. I never felt pressure to buy. It was clear that the main priority was my happiness. Kimberly was able to take what i saw as a stressful situation, and turn it into a fun and exciting one. I appreciate that tremendously. The furniture is beautiful and I love it.

We had a super nice salesman Nate who helped us find what we wanted ! I have bought here before and will do again Thank You Nate!

I was a bit anxious going in since I had no idea what to expect due to lack of experience, but Nate from Ashley West near New Market Square helped make the transition relaxing, informative, and easy. He made sure I understood what I was paying for and most importantly, made the experience comfortable all WHILE staying in budget. I highly recommend the store and Nate!

Great selection and affordable pricing. Nate is a dream to work with. He is genuine and so helpful!

Sales person was very friendly and knowledgeable. The delivery people were just as friendly and considerate of my time.

Very friendly and easy to work with!

Their Services Department has the politest staff. Sales department is great to however, my most recent interaction was with service department. Just know, Ashley online is not the local wichita Ashley people !

Great service and excellent product!

The guys who delivered my furniture were very polite & professional. Highly recommend.

Megan met me at the door on my arrival, asked me what I was looking for and carefully escorted me through the store showing me items and carefully listening to my remarks. I spent about 3 hours with her and she offered water to drink and we went back and forth several times to make up my mind what I wanted. She was always very courtious and willing to help me and not pushing me at any time.

I have purchased multiple furnishings over the years from Ashley Furniture and feel that they have the best selection of quality home furnishings in Wichita. Their sales staff is also very knowledgeable and takes the time to explain different options. They have always provided fast service for delivery as well. 👍

Ashley’s had a great selection and we are very pleased with the the different options provided. Staff was always helpful and able to answer questions we had.

Love their store. Beautiful staging and easy to find what we were looking for. Staff amazingly helpful!!

The sales person was knowledgeable, helpful, and really tuned in to our needs. She was great! We loved the products she helped us find. We had a problem when completing the purchase because the terms quoted by the sales person were not the same as what was required. It seems that the company had changed some offers and not updated their written materials used by the sales force. Although not the fault of the sales staff, it did cause a delay in purchasing and a bit more money up front. The manager apologized profusely and we went ahead with the sale but found the situation uncomfortable and annoying. Check your facts before buying. The company changes terms constantly!

went to Ashley looking for something particular. Kimberley was a great help showing the Ashley products and we found exactly what we wanted. To top it off it was delivered the next morning! Many thanks to all involved.

Very helpful and knowledgeable about the furniture. Pleasure to work with.

Brianna was great. She was kind and patient. So helpful and knowledgeable. I had fun.

Megan was super helpful! She helped my girlfriend and I pick out the perfect set of furniture for both of us, she was patient and really made the process way easier than it would’ve been alone. She explained everything very clearly and made delivering everything to both of our houses a breeze and overall it was definitely a 5/5 experience. 😁

kind and listen to your concerns/questions

BAILEY is amazing at her job, she helped me find the couch and recliner that a old man can really enjoy getting stoned on. Only complaint I had was she would not throw in the taxidermy pomeranian for free, but it's OK because I'm not really much of a dog lover. I give her a 11 out of 10, thank you

Great service and salespeople Deliver has is professionally done

This place is awesome! I have purchased here for years and have always been happy!

Went into the store in search of nightstands that I had found online. Unfortunately, they were not in stock. Luckily, my wife and I talked to Debbie, and she was extremely helpful in my search for new nightstands. I could not be happier with my purchase.

Great place to get everything you need for a house!

Yes! Nathan was very, very helpful and pleasant to talk to. Prices are lower than other furniture stores in Wichita. We really shopped around and this was the best quality furniture for the price!! Very satisfied!

Michele was great to work with when choosing a new bedroom suite. She introduced me to the Purple mattresses when finding out that I wasn't sleeping well. I ended up buying the Hybrid 4 mattress and it's one of the best decisions I've made! Sleeping better without back pain now!🥰

Loved the furniture in this store. Will go back.

Kim is an amazing sales person. She was professional, kind, respectful of our space and did everything in her power to ensure that our shopping experience was stress free and enjoyable. I have no qualms about returning to Ashley West for our future furniture needs.

A+ service.

Great experience. In and out in less than 30 minutes. Kyle helped us find just what we needed. Approval process for no interest financing took less than five minutes. I’m sure I’ll be back for more home furnishings. Thanks guys.

Everything , customer service was great and friendly.

I had Nathan and was very impressed with his customer service, very well informed and just enjoyed doing business with him!

Love this store. Everyone is awesome 🤩 🧡

Nate was so great!!! Love your furniture!

Clean store. Friendly staff! And the price was perfect😎

Very satisfied with purchase and delivery of our mattress.

Always love this place

Exclusive furniture offerings, great financing options, and friendly staff.

Kimberly was fantastic to work with! She was personable, knowledgeable, and helped me find the perfect fit for my house. Love the couch I ended up with!

Positive environment. Great product knowledge from the sales team. We love Ashley.

Great place and great staff! Will definitely recommend to people looking for furniture!

The salesperson was very knowledgeable and helpful. It was a positive experience.

Mr. Nate Ross is a great representative of Ashley’s furniture store. He was attentive and recommended some great items. He presented many options and I was really pleased with him. If you ever visit the Ashley’s on the west side, look him up. He will help.

Thank you for the excellent service. The men were very knowledgeable and appreciated their expertise. We will always recommend Ashley on 21st.

Worked with Megan in store and she was super helpful. We just purchased our first home and needed living room furniture to fill it up, she helped with color matching so we can get something stylish and in our budget! Kendall delivered all our furniture, 2 different deliveries, he was respectful and courteous. We couldn’t recommend this store and people more!

I purchased a mattress and bed-frame and two side-tables on different instances. Both times Michael was extraordinarily friendly and professional. He walked me through the store as I talked through what I was looking for and showed me my options, giving his input about the various qualities of each product for the price range. I have repeatedly gotten super excited about my purchases even months after the purchase date. Michael helped me get great quality bedroom furniture, I’ve never slept better, my room looks amazing, and they’ll last forever. I plan on keeping these bedroom pieces for decades. Great store with great employees.

Michael was amazing and deserves a raise! He was very knowledgeable about the products and answered all of our questions. He also dealt very well with our crazy 4 year old. We our LOVING our new mattress and other furniture we purchased! I’m an insomniac, and I’ve actually slept the last two nights!!

Very helpful staff and products are nice

Megan was very helpful and extremely knowledgeable. we will be happy to shop there again.

Megan was super awesome and flexible with my kids! Great to work with and we will be going back when we need any more furniture for our home.

Bailey Rose was very knowledgeable of the complete lines of mattresses in the store and did a very good job answering all of our questions.

Nate went above and beyond with helping us pick out our couches. He was honest and extremely helpful. I can’t wait for our set to get delivered!

We bought my daughter's bedroom furniture here. Dee was super helpful in getting us everything we needed.

This is our second visit to purchase furniture with Michael at Ashley’s. He is friendly, professional, knowledgeable, and goes above and beyond with trying to find what you are looking for. Everyone in the store is so nice and helpful. We have purchased several furniture pieces from Ashley that look great in our home and have held up well with time. We will continue to purchase from Ashley’s and we absolutely love to work with Michael.

Mike Schlesinger is very professional. He took his time and went over everything that we had ordered from him. It went very smoothly in a very timely manner. I couldn’t be more pleased.

Excellent sales associate to assist us in store. Delivery was prompt and communicated to the minute. Very impressive. Much better than my previous experience with Ashley (from about 7 years ago).

I went and bought the bed I wanted for a while. Customer service was phenomenal and I was in and out.Debbie was a big help.

Bailey was fabulous. She listened to our needs and took the time to help us find the right recliner.

They are friendly and helpful.

Excelente servicio una buena atención muchas Gracias

Our sales guy Michael was amazing. Our delivery wasn't so great. And when I called to complain about it I never did hear back from their manager. Either time I called. Will not be back. Love our furniture though.

Had a fun day with Mike picking out my new family room seating! Great service.

Megan was so nice and so helpful! Very personable and knowledgeable. Definitely recommend!

Very helpful and friendly.

The best service and amazing furniture! Michael was incredible about leading us to exactly what we want based on what we said. He was an expert in the store inventory both online and on the floor. We love every piece we bought and they all fit together perfectly for an incredible value!

Megan was so kind and answered all of my questions in detail! It was a quick, easy and exciting process!!

Kimberley was very helpful and made everything so easy.

We saw something we liked online & might want to purchase so we called our local store here in Wichita to see if they had it in stock. I wasn't transferred a million times (which is what usually happens) and immediately got to speak with Megan, who was quick to accurately answer all my questions. We had never bought anything from Ashley before so we were unfamiliar with the policies, terms, etc. but she was very thorough in explaining everything. Needless to say we bought a nice sleeper sofa, loveseat and an awesome lift-top coffee table which will be delivered in the near future. I don't anticipate any problems whatsoever. I would definitely recommend Ashley Furniture based on the excellent customer service alone!!!

Excellent shopping experience with Megan. She is very knowledgeable about the products and she found us one that we loved and bought.

Kyle Allsop was a tremendous help. He was patient and sent me texts with photos of the furniture I was looking at. The purchase was pleasant and not forceful. Kyle is a top notch employee.

Good product, fast service

Excellent experience. Nathan was extremely helpful. Overall pleasant experience

I went in looking to buy a box spring mattress and left ordering 2 more pieces of furniture. Very helpful and friendly sales lady who was able to help me find what I was looking for.

We were helped by a salesperson named Debbie and she did a fantastic job! We found every single thing we needed for our new home and setting everything up for delivery was a breeze! We will definitely visit this location again when whenever we need more furniture!

Knowledgeable customer service and great delivery experience. Highly recommend.

When the mattress was delivered, the delivery company wouldn't put the base together and my son-in-law had to do it. Then when the frame was put together it was done wrong. Stripped half the heads on the screws and didn't have the slates. It has been 2 weeks since I was told the frame will be exchanged. I had to call to find this information out.

No pressure, salespeople was very helpful. Told them what we were looking for and they showed us what they had in stock.

Had an awesome experience sopping with Bailey. She absolutely knew her stuff on the bedding. Very patient answered all our questions. Absolutely did not push us to decide, no pressure. If you go to Ashley ask for Bailey

Friendly staff and not pushy at all to get you to buy something

Our sales rep (Michael) was perfect, he was pleasant to talk to and continued support through our selection of furniture.

Bailey Rose was outstanding in helping me with my purchase. Very professional.

The couch and recliner we got looks great and is built very well!

Bailey our sales person was very friendly but not pushy. She was very knowledgeable and answered all our questions. she was a joy to work with!

Great buying experience. Staff was knowledgeable and very nice

Michelle was super patient and understanding with our wants and needs! Super satisfied with our purchase!

sales help was very good, arrangement of the store was good

Ok!! I highly recommend asking for Megan A at Ashley! This was the most fun furniture shopping trip in 20 years. Megan made it happen!! I appreciate your knowledge and genuine interest in helping me find exactly what I was looking for today.

Went in to order a remote for my dad. Help was excellent in getting it ordered. Took only a few minutes to figure out what chair dad had and to order. Thanks for the excellent service and Friendly staff. Be back if need more service or update new home furnishings.

Terrible experience with this store. Went and bought a table on a Monday and they said they could do a Friday delivery so I said okay what time, they said the delivery team with give you a call on Thursday to set up a time that’s convenient for you. Thursday come’s and I get a call from Kendall, I ask if he can deliver after 5pm because no one will be home until I get off work. He says he can’t, latest he can do is 3:30 pm, I said I don’t think I can make that work, he says if you would like to reschedule there will be a $150 fee. I said fine I will make 3:30 work, I’ll leave work early. Today is Friday, I get a call around 12:30 saying his schedule is running early he will be by to drop it off in 20 minutes. Um what? You want to charge me $150 to reschedule because you couldn’t deliver after 5pm, so I had to change my schedule to leave work early because it’s convenient for him and now I’m having to change it again because again it’s convenient for him?? Ridiculous. They offer free delivery in town, but there’s a catch, they will deliver when they want not when you want.

I highly recommend Ashley Furniture in west Wichita. We worked with Nate and he was great. He listened to us, took the time to see what we were trying to do with our basement remodel and finally guided us through a major furniture investment. We couldn’t be happier.

Bailey and the rest of sales team were great to work with and very knowledgeable about the merchandise. A very laid back and friendly environment.

Nice selection/great customer service! Nate was very personable/easy to talk with/not ‘pushy’!

VERY KNOWLEDGEABLE SALES STAFF!!! Bailey is Awesome......

If you shop here avoid getting the Protect All/GBS warranty. Don't get it it's a scam. If you buy any product from here make sure you are getting the most discounts cause the crap won't last

Had a great expierence with Kyle. very happy with our purchase !

We moved to Wichita this past year into our new home. We furnished our home with furniture from Ashley Furniture. Our salesman , Kyle , not only understood our needs he got a fair price!! Everyone was knowledgeable and dedicated in their work. Thank you Kyle and Ashley Furniture ~ Dallasites

Had a great experience shopping for furniture today! Michelle was wonderful, and very knowledgeable! And I think I got a great deal on my furniture! My family and I are really going to enjoy our new furniture!

Megan was great. The exact sales person we needed. Showed us everything and backed off when we asked. I HIGHLY suggest her as a sales person. Very knowledgeable.

The delivery team went way above and beyond my expectations! They were able to deliver my bed a bit earlier than I anticipated and since I had a small window of time today it worked out well. That was until they discovered that there were some parts missing from the bed. They had to finish the next delivery, go back to the warehouse to get the parts and then they drove their personal vehicle to get back to me quick enough so I wouldn’t be late. The only thing I’m upset about is I didn’t grab their names to truly give them the recognition they deserve. The sales process with Debbie Achey at the 21st and Maize location was smooth as always. She helped me decide what to buy without any pressure. She had a wealth of knowledge to answer all of my silly questions. I can’t think of a better place to buy furniture in Wichita!

My sales person Bailey was a doll!

Nathan was the best! Friendly, attentive, and very knowledgeable. We will be doing more business with Ashley Furniture in the future without a doubt.

Very friendly, sales person was very helpful. She took us to the exact pieces we needed.

We always have a great experience shopping at Ashley!

Michelle was great working with us to find just the right furniture to go with my carpet and paint colors. I would go there in the future with other needs.

Have shopped here for years and they are always great! Good quality products, great customer service and warranty. Even deliver to us in the sticks past Cheney! Over the years have bought tables, sectionals and now a recliner sofa. Love it!

Good stuff

Megan Was Great! Friendly and Fast!

Nice staff and very friendly

Friendly, helpful sales people

Michelle was vet great to work with and helped us very quickly with what we were looking for.

Helpful staff. Great selection of furniture. Cambria was great to work with. Would buy from them again.

Great purchase and fast delivery.

Delivery and installation guys were great!! Great service at the store as well! Definitely recommend.

Customer service was astounding and almost too wonderful. The process for purchasing was quick and prices reasonable.

Friendly and helpful salesman.

From the sales staff to delivery we were very pleased with our purchase!

The delivery team was extremely courteous!

The sales personnel. Especially Kandee B. We bought the first one she had us try out like she knew from her questions what would suit us. Yes we would certainly recommend Ashley on West 21st St N. in Wichita. And they even gave us a military discount. 👍

Great selection to choose from….appreciate Dee and Lucas for helping my wife and I chose a great sectional. It took less than 30 minutes to get our purchased finalized. Free delivery was an added bonus.

Kimberly was very kind and very helpful in picking out a mattress and frame for our boy. We have purchased furniture from Ashley before and have been happy with the quality of furniture as well as the quality of service from their associates. Would highly recommend.

What a frustrating experience! We called first to make sure they had some specific things in stock before we came, as we needed items today. She assured me that I would be happy with their selections. We got there, and she immediately showed me the opposite of what I had asked for. We finally moved on to another item we were looking for, only to be upsold out of the price range we wanted. Then she didn't put our order in in time, so we missed the delivery time. We were under a timeline, which we shared several times, and yet she continued to try to sell us stuff. An hour later, once we knew our order hadn't been put in in time, we left, went to Mattress Hub, got the exact things we needed with no up selling and a better price, and were out the door in 30 minutes so we could get ready for our family gathering. Ashley Furniture lost our sale today and in the future. It should not have been that stressful, especially when we called ahead of time. Misinformation, sales tactics and ultimate time wasted made this shopping experience beyond frustrating. Mattress Hub, however, was a fantastic, stress-free shopping experience!

Great furniture and prices.

Kimberly is very friendly and easy to work with. Found the sectional I wanted but needed to check measurements first. Called back and finished the sale.

I'm not one to write these reviews, but we recently purchased a bed from Ashley Furniture and have had a not so great experience working with them. We ordered a bed to be delivered through the Black Friday deals and had to wait a couple weeks for it to be delivered, no big deal. When we got the bed, it was damaged. Frustrating, but these things happen, and luckily Ashley is willing to send us a replacement for free. However, this is where our experience turns negative. In a text conversation with the store confirming when our new delivery time would be, we asked for Wednesday. Today we received a notification text about our delivery occuring tomorrow on a Tuesday. We didn't want Tuesday as it is a busy day of the week for my wife and I, and a huge inconvience for either of us to take time off work on this day that causes problems. When we called to sort this out, we were basically told: "Sorry, we can't reschedule without asking for a $150+ rescheduling fee." We have it in writing that we asked for Wednesday and that this is a clerical mistake on Ashley Furniture, yet we're expected to still pay a fee in this situation? We decided to make tomorrow work despite the inconvience as we didn't want to pay that high of a fee. Really disappointed that the store put us in this position for an error on their end.

Kimberly was so very helpful. Took her time with me and showed me all my options. Kept looking in store and then their online catalog until found exactly what I wanted. Thank you Kim.

Great service and very friendly staff. Delivery was excellent and the guys made sure everything was put in the right place and looked good. So polite and friendly.

Kim at the Ashley store was great. Zac and his partner were friendly and quick! Thank you so much!!

Excellent service at the right price!

Professional, courtesy, and quick!

Had a good experience. Kyle was very helpful and incredibly patient. We never felt pressured to buy and they were very up front with the cost, taxes, delivery fees, lead time, etc. Will definitely be back!

Kimberly was very helpful in my furniture selection, the experience was very pleasant and I felt no pressure to purchase. I definitely will return for any future furniture purchases.

Ashley has a helpful and knowledgeable staff.

Friendly, no-pressure salespeople.

Very friendly and helpful sales person to work with me on finding exactly what I was looking for.

Kyle was super helpful for us on Black Friday at the west location of Ashley furniture in Wichita Kansas. Super informative and very relaxed, no pressure to make a sale. We’ve also been helped by Tyler at this location and he’s fantastic also. Would recommend both of these sales associates for your next purchase

Great buying experience. I always appreciate that they are helpful without being pushy. Can't say enough good things about the delivery and set up team, also. Friendly and professional.

Super helpful!

Very dedicated and helpful staff. Felt very comfortable being in the store. Deborah understood what I wanted and gave just that. She suggested a mattress for my son and he ran with it. Didn't want to try another, that was just right for him. Amazing experience.

The staff was very helpful and knowledgeable.

This was our SECOND time purchasing furniture from Ashley and it will NOT be our last. From the second you walk in the door to the time of your delivery EVERY ONE you meet is helpful, kind, and GOES FAR BEYOND the call of duty for you. You get HIGH QUALITY furniture for a really good price as well.

Debbie was AMAZING! Your employees are helpful, knowledgeable and efficient. Your furniture is HIGH QUALITY at a reasonable price and having it in stock made it even more attractive. This is our THIRD time purchasing furniture from you and it won't be the last.

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Absolutely fantastic service! Robert is A1! And the delivery and set up guys were great!

Bought couches 5 years ago with a warranty where you are supposed to get your money back if you don’t use it. Surprise after the 5 years is up you have 30 days to claim your money or it’s theirs. So after 5 years of payments I have 30 days to get that extended warranty money back? It’s dishonest. Talked to them today and they will “work to see if they can get it back” How is this a thing?

Purchased couches about 5 years ago with an option to pay an extra fee for an unlimited warranty on them. The deal was if the warranty wasn't used within the 5 years you were paying off the couch, you would get that money back. Surprise, they don't send a check in the mail when the 5 years is up, you have to claim your money within 30 days or they keep it. 5 years I have been paying off these couches and I get 30 days to claim MY OWN money back. (The money was no small fee) Will not be purchasing from this place again. Hopefully they make this right, but this is very disheartening. How is this a thing?

Wonderful customer service. Kyle is professional and courteous.

Working with Mike at Ashley is on going experience but so far he is AWESOME! This is by far the best customer service I’ve experienced in a very long time. Mike is a rock star!

Top-notch service. Robert was very professional/knowledgeable

Dee was fantastic! I went in with a pretty good idea of what I wanted. While not all of the products I was interest in were on the floor, she was able to show me similar items. Delivery was a breeze and the guys were very nice. Seamless experience!

Great. Super nice delivery guys and good price for the quality.

I had a wonderful experience shopping at Ashley. The associate who helped me, Ariana, was very knowledgeable, kind and helpful. I was able to find the items I was looking for and the price was very reasonable. Highly recommend!

Nate was an amazing Sales associate. He was knowledgeable, friendly and honest. Love Ashley furniture

felt very comfortable with the sales person,he was very knowledgeable and helpful with what we were looking for.the furniture was of high quality for the price.

Item was damaged so the delivery crew returned it.

Great delivery guys and great sales person Dee Thank you! Love our mattress Valerie Smith

sales staff very helpful

Great service and helpful information as we shopped.

very good experience. We were able to find what we needed. Exelent customer service. Bailey did a phenomenal job walking us through everything. We would recommend!

I had a great experience Ariana helped me she did a wonderful job very happy with the whole experience

Nice selection....excellent Salesman

After being greeted by Kimberly, we found everything that we were looking for. She was very personable, even though we had ideas on what we were looking for she talked and we listened and it was awesome as to what we finally decided on, and delivery is on Wednesday.

Friendly and helpful staff. Great customer service. Have purchased many other items here and always very satisfied. Was definitely not disappointed this time either!!!

Bailey helped me with with one my best furniture buying experiences, can’t recommend shopping here enough

This is the second time we've bought furniture here and couldn't be more satisfied. Michael was our sales person and he went above and beyond to get us a top deal. he answered all questions. I would "Highly" recommend Ashley and Michael. Thanks again guys.Rita Solowey

Dee was very friendly and helpful with us selecting a recliner that would work well for my Mom.

Friendly and knowledgeable.

Had a good visit at Ashley furniture today. Ariana was very helpful and listened to my wants and needs. They had a list of things that I had purchased there previously which made things extra helpful. Definitely recommend.

Always a great experience shopping here, it’s the only place we buy from.

Go see Michael! He will get you taken care of no problem!

I have enjoyed Ashley Furniture Store on West 21st for many years. Today Robert Gaytan took a weight from my shoulders and helped my choose a recliner that I will receive in less than a week.

Debbie was so patient with us - answered all questions after we went home to remeasure our living space before making the final selection. Grateful that we were able to find the perfect dining room set also!

Great experience with Logan. Very knowledgeable and thorough. Nice job Logan. I will be back and will tell anyone needing bedding or furniture to see you!!!

they are patient and they listen to what you are looking for and no pressure

We had a very pleasant shopping experience. Ariana was a professional is helping us choose several pieces to purchase and delightful to converse with. She is a ⭐️!

The store has a huge inventory, and we both enjoyed working with Debbie.

Went in to just look around. Was shown around by Debbie. She showed us what we wanted to see and was knowledgeable about all the furniture. We bought a recliner couch and two chairs. Go in and ask for Debbie

My wife and I shopped the west store had a wonderful experience. We bought a new living room set. The young men that delivered it are so well mannered and polite I recommend Ashley furniture for all people.

You kinda get what you pay for here. I've bought a lot of furniture from them over the years. My experience is if it's cheap it's not gonna be very good, but if a lil more pricy then better quality. Customer service is ok...

Michael (salesman) was very helpful friendly and knowledgeable.

Nice selection! Friendly salesperson!

Great deals and friendly environment

I was very happy with the service. We were treated very well and everyone was very friendly and helpful. We will be doing more business with them in the future.

Ask for Robert! He is outstanding! He has a wealth of knowledge about the different styles, ensuring MY style was never compromised, “blending” pieces in a room, and showing you what everything would like like! He spent the entire day with my mom, dad, and me to fill a home! He had great customer service and Ashley Furniture gave us excellent payment terms. Thank you Ashley Furniture and Robert! We will be back!

We went to Ashley Furniture to see about living room furniture. Cambria, our salesperson, was great!! She was extremely helpful and had a super pleasant personality to deal with. She was able to direct us right to the products we wanted and are awaiting delivery within a couple of days…. Such a nice experience from start to finish!! We will definitely shop with Ashley Furniture again!

Excellent service. Our salesman Robert listened to what we were looking for and actively showed us different options. We ended up finding exactly what we wanted without having to compromise on fabric or style. The entire process was extremely smooth and professional from the second we walked in the door! I highly recommend.

Teagan was very kind and listened to what we were wanting. She did an excellent job of researching their inventory to what would best suit our needs! Thank you for your help!

Loved the atmosphere and the guidance! There was no pressure to buy more or less it was just me getting what I went in to get! Very easy to work with and very accommodating! Would definitely recommend!

Very calm and helpful.

Excellent customer service! Very friendly and knowledgeable.

Logan helped us find the perfect sectional for our home. We searched high and low for something better but nothing beat the price and quality. Shop here first.

Ariana was fantastic!! She helped us find exactly what we were looking for a more!! Great friendly service and environment!!!

Cambria was very nice and easy to communicate with. She listened and got me exactly what I wanted. It was fast and easy. I highly recommend shopping there. Ask for Cambria!

Dee was wonderful, no pressure but knew alot about everything I asked about. I would definitely use Ashley Furniture again.

Our salesperson was very friendly and helpful. She did very well giving us all the options for what we were looking for.

Associates there are always super friendly and not pushy about making a purchase. Felt weary about bringing our young kids there but they were very accommodating with young kids. I don’t remember her name, but she was super helpful and helped our decision with a recliner set. We’ve bought all of our furniture from Ashley for years now and we will continue to do so with the great service and furniture we receive from them!

Ashley was our first stop on our search for an overstuffed chair. We weren’t sure about their color choices so we decided to continue looking at 2 other stores. We quickly realized that Ashley had the best prices and selection after all so we returned and made our purchase. Thanks to Caden for his excellent customers service skills and making this an easy process.

Great customer service, helped us all the way through and made sure we were completely comfortable with our purchase!

I was limited on time, shared that with Debbie as I walked in. She was so knowledgeable on the options that we were able to find just what I was looking for in a few short minutes. Purchase and setting up for delivery was very fast and efficient. Can't wait to see my new couch and love seat in my house!! Fastest furniture purchase I've ever made THANKS TO DEBBIE!!

Salesman Robert Gaytan was so much fun to work with! Can't thank him enough for such a pleasurable shopping experience!

Wow 😯,this place is very good the furniture 🪑 are beautiful and reasonably priced,if you go there for shopping please ask for Mike he is helpful and passion and he will show you everything you need to see and you need to know,I hire recommend this place,Mike thanks for being our customers service today you did excellent job, we will definitely be back.Mike was nice and friendly too.

I paid for a loveseat which took 30 minutes to pay for. But it will take 3 weeks and 3 days to deliver even though l pay to have deliver. You would think if paying for delivery out of town you could get as soon as they deliver in town. But if you live out of town they take as long as they want or whenever they have others that deliver

Ashley has beautiful furniture. Its my first choice when Im shopping because they have it in stock.

The sales lady was super got my order in will shop there again no doubt!! Thanks bee!!

Michael did a great job of helping us find furniture that we're happy with

Cambria was a great help. She stayed right there with us the whole time. We left and came back the next day, she was right there again. She was just a great help.

Oh my goodness.. I could not give higher praise to our sales person, Michael S. He was absolutely WONDERFUL. Not only was he extremely knowledgeable but he was so incredibly kind. I went in with my 3 year old and my baby and Michael was so patient and even played games with my 3 old when I had to take a call and even got him a little snack. Aside from just our salesman being great, there was such a large selection… I spent HOURS there and was able to get everything I wanted at such a great price! Hands down one of the best purchasing experience I’ve had. Not pushy at all!!!!! I will forever come back and I will always ask for Michael :)

Highly Recommend Taylor W Store Manager and Michele Floor Sales Associate, They Will Take Good Care of YOU!!! They Both Serve With EXCELLENT CUSTOMER SERVICE SKILLS and With a Smile Thank you Both For A VERY Pleasant Shopping EXPERIENCE!!! Ashley on 10711 W 21st St N, Wichita, Ks 67212 My husband and I are Very Satisfied 😊

Very pleased with the service we received at Ashley’s. Our sale assistant, Logan, was most helpful and went above to assist us with our purchase.

Loved working with Cambria! She helped us match the perfect dining chairs to the table after we told her the matching chairs were not our taste! Looking forward to the new set and our new bed frame!!

Michelle was tremendous help extremely professional however the finance dept was awful!

Walked around I have some good ideas, nice furniture store.

great service got helped right away and all are questions answered

Great service! Sales staff are very knowledgeable about their products.

Very friendly and quick to explain things. Straight to the point and succinct.

Very professional and very efficient

Everything quality products excellent salesperson I enjoyed my time of buying my furniture Ariana was our salesperson and she was great!!

Ariana was the absolute perfect salesperson. She answered every question thoroughly and was even able to help us get an amazing deal on our sectional. Will definitely go back to her in the future.

Very good. Kind personnel. Deep was very helpful and kind. She made it easy to understand what I wanted.

Friendly sales people very helpful but don’t pressure you into buying something you don’t want. Michael is the best!

Their warranty company is a joke at best! Be prepared to wait for months before you may or may not have your item fixed.

Bailey was very helpful & professional. Was not pushy, but offered her expertise. Ashley had a lot of furniture to choose from. Reasonable prices & great customer service.

Steve was very nice and didn’t make feel pressured. I am excited to get my new couch in just a few days!

Very good experience. The salesman was very knowledgeable, friendly and helpful.

Great customer service. Good price.

Teagan was excellent! She helped me by showing me exactly what I wanted, then listened to me about other needs and concerns, providing helpful suggestions and solutions! They price matched a competitor and I left a very happy customer that will be back!

Great customer service !!

I was very pleased with Debbie! She was very helpful and had a great personality! She was so easy to talk to and I was very impressed with the mattresses and other Items in the store! I plan on coming back to shop at a later date! Thanks

I had the best customer service experience. Mike S. was so patient, and knowledgeable on their products. The entire experience was great.

Great experience! Steve is awesome!

She was very personable, and absolutely helpful. Loved the experience. Shopped at Ashley’s numerous times and have always gotten great service. Thanks a lot

We didn't have a problem with the people at store, but when we had our couch delivered the guys tried to take down our ceiling porch light without even saying anything to us and then ended up not taking it down all the way and didn't even need to mess with it in the first place. Now we can't get it to work at all , and it was left just hanging by wires .

Very friendly. Michelle listened to what I was looking for was very helpful in finding exactly what I wanted.

I went in looking for a certain couch! A relaxing, ready for movie night comfort. Teagan one of the sales rep. helped me pick the perfect one! She listened to what I needed and showed me the perfect set!

Knowledgable people and Good Prices!

easy to work with and was super friendly!

We just had a patio home built and of course we wanted a bedroom set …. My husband and I finally agreed one this one set. Our sales man was Steve nice gentleman. The bed king size was in stock the side table were not! That’s ok our house at that time was not Ready this was last year. I’m so disappointed because we still have not received our side tables. I’ve call several time and get the same answer (. There expected to be in the end of Jan the middle of Feb then March now end of April first of May). What Year are we talking about? I’m so upset and I got other furniture to buy. I guess Slumberland or Furniture Row will get my business. ThanksAshley’s. That vendor needs to know people have waited way to long.

We were greeted at the door by a very helpful associate. Michael was very friendly and patient with us, explaining everything and addressing are questions and concerns. We had a great experience. Thanks so much.

Robert was very helpful and knowledgable

Robert might be the most helpful home furniture sales person in the world. Not the city. The world.

Robert Gayton, saved the day for me on my hunt for a new couch. Found one I fell in love with at my local store, however they wouldn't sell just the sofa. Called Robert at the Wichita store and he hooked me up at a lower price than what I had previously found. Robert Gayton, you rock! Thank you so much!

Awesome selection and deals

Very friendly and great deals

My family and I have been shopping furnitures around town and even in Kansas City. But we have never had a bad experience at all. I purchased dining table set and accent chair about 2 weeks ago.i paid $129 for delivery. When they text me and set up delivery date and time and I couldn’t make it . i ask them to reschedule and they said they will charge for rescheduling but they would waive that fee for me one time. But I work 2nd shift and I come to work at 3pm everyday. I ask them I’m free any time from the morning until 3pm so they could deliver to me any date before 3pm. It doesn’t matter what date. I can wait until they can arrange to deliver before 3pm. I can wait a month or 2 months for them to reschedule. It doesn’t matter to me at all. because I’m not in hurry. They said there is no way to deliver before 3pm. . I don’t really know what time they start delivering furnitures to customers everyday??? I think they start delivering at 3pm everyday 😂. Maybe I just spent only $3300 so that’s small for them. Haverty’s ,slumberland, furnitures mart or ikea …. Other stores in town they always try to do the best that they can. First time ever have a bad experience like this. Never shop again with them anymore. I had to cancel my orders.

Steve was friendly, knowledgeable, & incredibly helpful. Great customer service!

The attention to detail and personal service.

100% satisfied with the chair and all the help they gave me.

very friendly, and quick at check out and a nice selection

I would not spend money here! After the sale they could care less if you get your product and to you satisfaction. It started by them calling an hour early saying they would be there too early. I quickly called the store and talked to the "delivery" coordinator, and I use that term very loosely, and told her I couldn't have anyone out there any earlier than the scheduled time. She assured me she would tell them no problem. Well they showed up early anyway and by my camera waited for one minute and left and no call and I didn't check my camera until later. My person that was supposed to meet the delivery showed up 10 minutes earlier than the delivery time and waited.....and waited.... about an hour after they were supposed to be there and I called the "delivery" coordinator again and she said they were there and no one was there to let them in and I reminded her about our previous talk that was no more than 2 hours earlier and they still showed up early and she said she would find out what happened and get back to me. She came back with someone would be there within the hour. Two hours later, mind you my person is still there waiting on them, I get a call saying they would be there in 30mins. 50 minutes after that they finally show up and from what I'm told rushed around throwing things around seeming very upset they were even there. Then come to find out they don't have the hardware to even put the bed together...WHAT?!? So at that point I would figure they would go get it and come back...Nope! They would reschedule for ANOTHER visit at a later time. Jee thanks. And the bed is a bed that comes in a box and has to be opened and let set for 48 hrs and they didn't remove that from its box and left the box spring in its plastic bag...Nice!! I talked to the "delivery" coordinator again and told her "after all of this amd you don't bring the hardware to complete the job?" Again, she assured me she would handle it and send someone out when I got off work and complete the job. I get home to see all of this and it looks like they just threw everything in my son's room all half as'ed and just looked like no care or pride in their work. She said they would be there at 630pm... no one shows till 715pm. The gentleman handed me the hardware and started to walk off. I asked him about putting the bed together and he replied, "I'm off the clock, I just live close, so they had me drop the stuff off." I was SO shocked, I really shouldn't have been with how they have handled everything to this point. Fast forward to the next morning, I talk to a manager and he has assured me someone will meet me at my house over lunch... jee thanks I didn't want to eat and waste more time. I asked about making it right and he told me nothing I can do on this one, BUT the next time I need something he'll hook me up then. MAN! WILL YOU REALLY! OH THANKS but I will not be back! Nebraska Furniture Mart will have my business. They have ALWAYS taken care of me and followed through with their promises. I was trying to shop local and places like that make it hard!!

Steve provided great customer service and the delivery was reliable and prompt!

I bought a sectional couch, ottoman and entertainment center from Ashley today. It was a surprisingly easy experience. I had just come from Furniture Row and I have to say that Ashley’s prices, quality, delivery fees, protection plans and delivery times were all hands down better. I’ve bought furniture from Furniture Row before and their financing and check out process took FOREVER. When I applied for financing and checked out at Ashley, it literally took a few minutes. Furniture Row told me today that delivery wouldn’t be until August (it’s March) but Ashley said I would have all of my pieces by the end of the month! It was my first time ever even being in an Ashley HomeStore and I walked away super satisfied with the whole experience. Will definitely recommend them to my family and friends!

Ariana was very friendly and efficient. She had the answers to all our questions. We appreciate her professionalism. We felt very well informed and comfortable with her.

Great customer service and a wide selection to choose from!

Very nice and knowledgeable Ariana. Thank you for your assistance.

Great staff Very informative of merchandise

Kambryia was amazing & so knowledgeable. She put my husband and I at ease with our purchase & assured us we were making the best selection for our situation. We will definitely be back when further renovations take place!

Informed staff Helpful staff Friendly staff

I've done business with you before and I kind of like creepy where I've been I like the selection

Great about letting us look but helping us put things together. Robert was great with all his help!

Our salesman Robert was good about letting us have our space to browse while being readily available to answer any questions we had. We had an excellent experience and will definitely be returning for future furniture purchases.

Very good staff, Arianna was very friendly and helpful!

Very knowledgeable staff that listened to our specific needs and showed us exactly what we needed. Great selection and comparable prices!

the lady that helped me and my son was wonderful

Good help, the young man who helped me was very friendly and knowledgeable, love their prices also, I highly recommend them!

I came across Mrs Kimberly Louis when she appeared as a guest on a Forex Podcast in USA. I was listening to and was very impressed with her straight forward approach and the principles of her trading strategy. My heart then told me to invest $1000 with her company as a trial. I was able to withdraw a profit of $12,600 after 7 days. Mrs Kimberly Louis make this possible, do well and reach out to her for a secure investment too. Email: kimberlylouis110@gmail.com WhatsApp + 1 (860) 556‑3122

Friendly and informative while I was shopping. Gave great recommendations for ideas as to what I was looking to purchase!

Helpful salesperson, answered all questions politely. showed us appropriate style selections.

They have a Great selection. Very helpful staff

Bailey helped me find exactly what I needed, she was very professional and eager to help. I will most definitely be returning in the future for any furniture needs!

Very nice and helpful staff.

Wonderful experience! Arianna was very helpful.

It was a great experience, went in with an idea of what we wanted but after some time we were able to find stuff we actually wanted and stayed within our budget.

Awesome experience with Bailey. She helped me get everything I need! 😊

Debbie did an excellent job showing us all furniture options. She was pleasant to work with and answered all our questions. Top notch customer service. Thanks Debbie!

DO NOT BUY FROM THEM!!! and certainly do not buy their worthless warranty. I have been trying to get a couch repaired for over a year.... a nice couch, and they blame everything on Covid. Tired of excuses, and little to no help. They have us by the balls and we can do nothing and they aren't offering any sort of help or compensation for this taking so long. Awful customer service, and awful products. Don't get yourself stuck in the mess we are in!

Steven was an absolute delight to work with. He helped us find exactly what we were looking for and did not attempt to oversell or go above our price range. Will be going back for future service.

Excellent customer service

Great Customer Service and Bailey was Fabulous ! Drove from Derby to buy ! Worth the Drive !!

Excellent customer service and very personable and professional and knowledgeable!

Their sleep well program is not accepted because of Covid for the pillows that are making your sleep horrible, only the mattress. What is the difference. You will exchange my mattress but not my pillow. Not sure what happened to your “customer service” but that’s definitely not it ESP when we paid extra for the protection plan.

Got attended and helped by Robert! Got my set of furniture delivered by the following week! Was finally excited not to sit on the living room floor haha. So thanks for the help!

We had a great experience working with Robert Gaytan. We had narrowed down our decision to two different living room sets he was very informative and was able to answer our questions. He made the process seamless and let us take our time making our decision. The purchasing process went smoothly. Another plus is how their protection plan works now, love it! We will be going back to Robert in the future.

Awesome buying experience!

Enjoy the selection of furniture and the service is beyond great! The gentleman helping us was super friendly and knowledgeable. All of our family buy their furniture there 3 generations now. You get the best deal they can possibly give you, go above and beyond to meet your needs. Thank you Robert you are the best! We will be purchasing more furniture in the near future from there! Thanks for the great service.

great service! great prices! and Michelle B knows her stuff! highly recommend

Very disappointed with the after care and customer service once we purchased our sectional. The fabric is wearing already after a few months and Ashley Homestore West said nothing they can do, just have to deal with. Disappointed is an understatement!!!

Robert was fantastic! He provided the best customer service I have ever received. He went above and beyond what I would have expected anyone to do to help me get the chair I needed for my ailing dad. His compassion is one of a kind. Ashley furniture has an amazing associate and deserves a ton of recognition.

Robert was fantastic! He provided the best customer service I have ever received. He went above and beyond what I would have expected anyone to do to help me get the chair I needed for my ailing dad. His compassion is one of a kind. Ashley furniture has an amazing associate and deserves a ton of recognition.

Very professional and creative in matching our needs and taste.

love it! it was easy and they have awesome help!

Robert did an excellent job at getting us what we needed and it seems like in record time. Thanks for being awesome Robert!!!!!!

Robert went above and beyond to make sure I was satisfied with my purchase! Can’t wait to get our couch!

First & last time buyer!! Their delivery team ripped my new furniture on delivery because they were mad. Now I'm getting the runaround! Their solution is to re-appholster that piece with no additional guarantees. No full replacement because there is no other piece in all of the USA to find! Yea right! These people don't care! My advice.....go elsewhere to buy your furniture!

Very poorly constructed furniture. Absolutely does not last. If you buy a sofa from Ashley, plan on replacing it in two years, when it will look more worn out than yard sale furniture.My experience based on 3 different sofas purchased at Ashley.

We were scheduled to have our new kitchen table and chairs delivered today. I got the text that it would be delivered between 2:15-2:45 so I had taken plenty of time off work to let them in. We also had the curb delivery which states in their paperwork that “service includes delivery across first doorway or threshold”. They showed up over 2 hours early, with no notice and left all the pieces just sitting on my porch. I need some new living room furniture too but I’ll be getting it from someone else!

Very friendly and helpful staff, they made sure we found what we wanted and were very patient as we took our time to find what best fitted our likes and wants.

My sister and I went to Ashley’s to look at the sale today and they were very friendly and excellent responding to customers needs! We will be back! Thank you Michelle!

Bailey did an awesome job. Asked what we were looking for and worked hard to find what would fit our needs. We will definitely go back for future needs and work with Bailey.

We went in looking for a sectional and found exactly what we were wanting. Debbie was awesome, she knew the answers to all our questions and did everything she could to make sure we got the best deal. We had turned down the protection plan at first, but once Debbie found out we have 5 kids she insisted that she find a way to get us the protection plan, and she did!! Even our little one clung to her like she was family and didn’t want to leave her. So make sure if you go to the west side Ashley Furniture, you find Debbie!

We love the style and useful features on all the furniture. Real life, on our last purchase there was a little confusion, no one really to blame, and the issue was resolved exactly like their policies stated to everyone's satisfaction. We have purchased several nice, useful, stylish durable items from Ashley and will continue to shop Ashley first.

A wide variety to choose from.

We're very pleased with our mattress, from the sales support to delivery!. Thank you...

Great service, knowledgeable & friendly.

Great people to work with and awesome beds!! 😊😊😊

They gave me personal attention, found me a better price, worked with each other!! It as a great experience!! Cute furniture, nice atmosphere.

The salesman was fast knowledgeable and answered all our questions

I 100% recommended Ashley Home Store! I had a great experience purchasing my living room AND master bedroom set. Thanks for being awesome.

Friendly staff , but their furniture is way over priced with bad quality, work on your quality.

People are friendly and helpful. No pressure to purchase anything.

Great service. Dee was great

Our salesman, Michael, was extremely helpful.

They were perfect!!! In today’s world customer service is horrible but the gentleman that helped us was polite, knowledgeable and helpful with suggestions. We will be bad soon to purchase more without a doubt.

If you want a furniture store that will do you right, you’d do best going to Hortons on West Kellogg. Ordered a footboard from them Ashley’s on W. 21st St. Told them what frame and they supposedly ordered the right one. Got it in a box, left in box in garage for 3 weeks waiting on husband to have time to change out. When took out of box, found out it was the wrong one. They would not let me exchange it for the right one because we had the footboard for more than 10 days before we reported it being the wrong one. Even though it was just taken out of box and put right back in when found it was the wrong one. On the flip side, bought a couch from Hortons and after a couple of months one the electric recline buttons broke. They let us have a whole new couch because of the trouble. Ashley’s do not stand behind their products, which are no better quality, and less so in many cases, than other furniture stores.

Pleasant experience. helpful salespeople but not pushy.

We had a wonderful experience and we’re not pressured. Michele was our sales person and was great.

Alexis was extremely helpful and attentive. She made our buying experience at Ashley very easy and enjoyable.

I recommend Ashley Furniture for sure. I’m in Raton NM and I’m moving my sister to Wichita Ks and we did it over the phone and it was so easy because the gentleman was so nice and helpful! I give him a 10 out of 10!

Staff helped us on two occasions find exactly what we needed. Very helpful.

We walked into the right store at the right time 😁 Thanks to Michael he set us up on our way with our new goodies thanks you rock!!!!!

Your furniture WILL NEVER ARRIVE. They will quote you 8-12 weeks though. Twenty weeks later and we get yet another answer of "it'll be at the end of month." Problem is, they are just blowing smoke because they don't even know. But come the end of that month, you'll hear the same line again, "it'll be in at the end of the month." Meanwhile, you've forked out money for furniture you don't have and can't use. Go somewhere else. You'll probably get it faster and you'll probably get more help.

Best customer service ever!!!

Debbie did an amazing job! She was extremely helpful and was very knowledgeable. Will definitely come back for any future needs!

They were very helpful in getting us set up with jusy what we were looking for. not a question they couldn't answer and were very kind. The store was clean, and every one was very polite.. Dee B was our sales associate and was very helpful

One of the best experiences of shopping that we have had. Robert G. was extremely caring, understanding and very knowledgeable without pressuring us at all. The whole staff was great as well. Large selection and nice displays.

excellent service and so very friendly!!!!

Great customer service and a nice selection in the store.

Exceptionally friendly and helpful customer service! Exceeded my expectations…from locating my hard-to-find item, to price matching, to explaining the delivery options and outdoor protection plan, to completing the purchase. Will definitely be a return customer in the future!

Steve was extremely generous with his time spent with us. He was very knowledgeable, professional, helpful and friendly. He did a great job for us! The furniture appears to be very user friendly, comfortable and beautiful❣️ I would recommend going in there for a good and reasonable look anytime.

Very good quality! Was looking for an unusual sized dresser and found what I was looking for at Ashley Furniture and really liked it. Didn't have to just settle.

The woman associate was such a huge help. I was approved for $2,800 and she helped me fit everything I was looking for in my budget. And I still didn't use the full amount approved for. Not to mention the amazing deal of paying it off in 24 months for a reasonable monthly payment.

I’m 100% sure when they couldn’t get my furniture in within 6 months of order date they sent me the store model

Debbie was so helpful at the NW store! We have a very specific space and color needs and she helped customize everything and get it within our tight budget. Wow! Great experience!

Robert was incredibly helpful, efficient, and pleasant! We’ve been sitting on lawn chairs in our living room since we just moved to the area and this man helped make sure we weren’t waiting 3 months for a couch. Thank you Robert and thank you Ashley Homestore!

Nathan is a great salesman!

Helpful staff, we love our table we just bought

Cambria was amazing with us! She was really helpful with our questions. She made our purchase easy for us.

Very friendly and knowledgeable staff! Pleased with our purchases.

Convenience, helpful associates

The Staff made me feel like I was part of the “Ashely Family” while I was shopping.

Very unorganized and had to call everytime to check status of sectional as they do not update like they say they will. Didnt hear from them for 6 weeks after order. I've received recent voice-mails and texts, but only after initially posting this and calling the store myself. I do appreciate the reply though. Ty

Robert our sales person was ver helpful.

Dee was very helpful. I appreciate that she wasn’t pushy. We love our couches. Thank you, Dee!

I am very comfortable with the sales staff.

My sales person Dee was so nice and helpful. I felt no pressure and all the choices I made were good thanks to Dee. Ashley furniture has a lot of lovely furniture etc. to pick from. I definitely will go back if the need arises.

Great customer service and flexible with younger kids in the store. They were very friendly and helpful as well as providing a distraction with our little boys providing them with balloons! Thank your for your great customer service!

Steve was wonderful. He is very knowledgeable and friendly. Would recommend Ashley furniture.

Nathan was a rock star! He went above and beyond to get us the bedroom set we had been searching for!

Debbie at the West Wichita location was phenomenal! She went above and beyond to answer all of our questions, measure (and re-measure), and gave us crazy discounts on everything! Best prices right up front and out the gate. Plus, we were with our kids and she made it super quick. Best experience!

Nathan was great! I was in and out in less than 45 minutes! Not pushy at all, very helpful.

Great and friendly service!

Liked the color, style, and variety the store offered. Staff was helpful.

AWESOME service, friendly people

Customer service was terrible. We waited for over 45 minutes to get someone to help and then they acted like they didn't really want to answer our questions. Will never shop at the west Ashley store ever again.

Worked with us very kind and helpful and we got furniture we wanted

The employees were very helpful and showed me all options and answered all my questions.

Nathan was awesome. We walked in with pieces in mind and they price matched everything. We were in and out within 20 mins with everything ordered that we wanted.

Great customer service and products.

wonderful service. very helpful.

Experienced & knowledgeable staff! Good value for the money!

The sales person, Michelle, was helping another customer, so the store manager helped me until she was available. I'm pleased with the service & prices- looking forward to getting the new pieces.

Good prices, flexible financing, our sales person Marlene was super helpful (and not pressuring). We got a super nice couch and a dining set for less than we expected, and they price matched to what we found online. Very happy with everything!!

Beautiful store and very friendly and patient employees

Robert was an amazing customer representative. Would gladly work with him every time i walk in the doors!

Great customer service. Ordered my furniture at a great price!!! Can’t beat that....great service and great price!!!

we bought living room furniture from here about 8 months ago. The salesman talked us into buying the protection plan and ensured us that all pet damage was covered. the only reason we agreed is because we have dogs and was worried about nail damage. well the dog ripped a hole in the chair and now they tell me it's not covered, only damage from bodily fluids! I'm seriously pissed.. they didn't tell us this or I would never have spent the extra hundreds on this pointless warranty. I mean I was never worried my dog would alleviate himself on the furniture.. my only concern was his nails. we spent a lot of money on this and now have to look at this big rip. . I will never buy another thing from these guys! UPDATE!! after posting this review, Andrew from Ashley on 21st street in Wichita gave me a call. He was extremely helpful. He has resolved my issue and they will be fixing my chair. I want to take back everything I said. Andrew went above and beyond to listen to my problem and do whatever was needed to fix it. He had a great attitude and made me feel valued as a customer. I very much appreciate his commitment to customer satisfaction, and yes, I will be returning to Ashley for my future furniture needs🙂

Great customer service and can wait to see my room of new furniture

Derek was very helpful! I Found a bedroom set at an affordable price! He answered any questions I had and helped me through the process of purchasing what I wanted. If you go here ask for him!

Our salesman helped us find the perfect chair for our new baby’s nursery ❤️

The staff is very helpful and knowledgeable about the furniture he made every thing easy to understand. They did a excellent job helping me.

I went in knowing what I wanted. Took me right to what I wanted. Made sure we were getting the best price. No pressure to try to sell anything else.

Immediately we were greeted by Michele and told her we were interested in recliners. She took us straight to them and was extremely patient with my fiance and I. She gave us an amazing discount and even free delivery. When we go back to buy the matching couch we will Def go back to her.

Proper greeting. Robert G. salesman was awesome showing us dinette sets. helping us matching colors. going over pricing. what all you had to offer. He was very thorough. Store was very clean and well setup. I will definitely be going back for a bedroom set thank you

Ordered a recliner, side board and chest. Sales and management were awesome.

Very helpful staff. Showed us lots of options!

My wife and I went in to look for a new table and were impressed by the great customer service. Andrew, the store manager was fantastic and the other employees were just as helpful and knowledgeable. We left with a new dining set at just the right price. I'd gladly recommend anyone looking for furniture here!

Ashley Furniture is always so helpful! I love all the pieces that I own from the store. Great selection and great value!

Steve was a pleasure to work with. 😀😀

Teagan was friendly and helpful! Made my trip quick and easy!

I told all my friends and family and give them recommendations for new furniture to go to Ashley Furniture because they are the best and That Ashley Furniture has wonderful quality at really good prices can you cannot beat the quality or the price at any other furniture store plus their furniture and Ashley furnitures for years and they stand by their products and adding the extended warranty is like the best thing you could have with Ashley furniture you just called a warranty company something that they come out fix whatever is around with it at no additional cost to you So I give Ashley furniture a straight up 10 for being the best furniture store around and providing the number one best customer service and sales representatives that they have on floors. Because the gentleman that helped me that was a sales representative really was and did an outstanding and was very friendly and he made me feel like I was part of their family Instead of looking at me is just a plain customer with dollar signs so keep it up Ashley Furniture because IN my book and with my friends and family you are number one across the world as to furniture store that deserves this rating and with that I will say thank you so very much to actually furniture again for everything they have done to make me feel comfortable with my purchases from the past years to this year and for future purchases as well Because I will not stop buying from Ashley Furniture ever

Go see Debbie. Her Customer service is phenomenal!

I worked with Nathan on 2 separate occasions, he does great work. Knows his facts about each item. Great energy.

Ashley HomeStore is always a great place to shop for furniture . They had our selection in stock so we were able to get quick delivery and we also chose to have them place and set up the furniture for us. I recommend them to anyone looking for quality, beautiful furniture, with a large selection available.

The store manager goes above and beyond to make any issues right! Our salesman was terrific! He knew exactly what we were looking for. He didn’t try to sell us something we didn’t want and this was appreciated!

The customer service is #1. The seller was very courteous, helpful, personal, and knowledgeable. He worked very hard to find me what I wanted at a leisurely, browsing mode. Absolutely the best furniture shopping ever for me!

We called a few minutes before closing and Nathan was the best to work with! Lined up the table and chairs we were looking for and we were able to pick them up from the distribution center the next morning. He was very knowledgeable and made out buying experience easy!

Great experience, love our stools. Nathan was awesome to work with.

Very nice helpful associates!

We came in with the intentions of a bedframe and realized we needed one more thing for our new bed! Nathan was extremely helpful and everything we wanted was in stock! Even when we had a question that they were stumped on, they were honest with their response! That spoke highly to us, they weren't after just the sale! Thank you so much Nathan you were amazing!!!

Sales person was very helpful and knowledgeable. He explained everything to us. The girl that checked us out was very nice and she explained the paperwork to us.

Awesome customer service, was very quick and easy to order the furniture I wanted. Very friendly staff. Thank you!

Too sharky!! It's a major turn off. Don't go in unless you want to be harassed by a car salesman.

Very friendly happy to help.

Sales people lie to make a commission. Spent over $18k furnishing our entire home, spent over $1000 on “lifetime warranty” that we have now found out is NOT lifetime and takes at least 3 months to get a replacement for said furniture. Total rip off, and quality is not even that good. Have multiple other pieces we need to file claims on as well.

Great quality and customer service.

I would stay clear of this store!!! We purchased a recliner there. When they brought the recliner out it was a different color than was in the store. If you're not satisfied with your purchase you then have to haul the item back to their distribution center. Then they will charge a 20% restock fee to take it back. So if you want to shop at a store that practices good business ethics and will treat you fair don't shop there.

Dee was very pleasant to work with. Husband and I went in with dimensions and some photos of our living space and what we had or were planning to decorate our living room with. Gave our color scheme and with Dee’s professional and expert advice was able to help us fine the perfect sectional to fit our needs. I went in already feeling overwhelmed and nervous about what to purchase would everything match and fit together?? Walked out feeling very confident and excited about our purchase. Thank you for making our selection easy. Overall wonderful experience with Dee thank you again. Kelsey & Corwin Henry

Debbie was very kind and helpful! She explained everything in detail and showed me multiple options until we found the piece I was looking for. I would highly recommend Ashley Furniture!

Great customer service and quality products.

Nathan was super nice and very knowledgeable! Bought a bedroom set, dining room table amd sectional! Definitely recommended him!!!

I worked with Michele, she was very helpful but not pushy, she answered all of my questions, and was just great to work with. I am looking forward to working with her on future furniture purchases.

Debbie greeted us and was patient with us as we looked over love seats, stationary and power reclining. We liked one not in stock, (but the couch we sat on, sold us!) The showroom floor and Debbie were so inviting and kind... it’s worth the wait for the quality. We didn’t decide right away but returned in the afternoon where René helped us finish the purchase. Very nice associates 👍🏼 the 5-year protection plan is well worth it too!

We walked in with a few ideas on what we wanted/needed. Dee took it from there!! She walked us through the store...and then let us look. No pressure sales! We made some decisions and she made it easy! Thanks so much Dee!

Loved Marlene and Tyler's customer service❤ They were nice and patient and helped me tremendously!!

They have a huge selection of quality furnishings and the salespeople are top-notch.

Great store! Clean, well stocked with lovely pieces of furniture at reasonable prices. Jared was helpful, friendly, and respectful. We’ll definitely shop here again!

I found out what I wanted online. Made an appointment to look in store and all the employees were very helpful and friendly. interst free financing through Synchrony was easy and quick. Found what I wanted and delivery is in 2 days.

very friendly and helpful

Pleasant experience all around.

lots of selection

Debbie greeted us as we walk in. Very professional and helpful. We weren’t thinking about buying anything that day, but we found a great quality sectional at a good price. Debbie did a great job working with us.

Friendly, knowledgeable, and helpful service.

Ann and Andrew worked with us twice today answering our many questions on a mattress. They were very patient with us and very personable. Definitely a nice experience.

Friendly, knowledgeable and very helpful service!

Great customer service!

Good product knowledge and the ability to explain in detail what we are buying in the mattress and platform. Good service and prompt delivery.

They had a nice selection to choose from. Rene worked patiently with us, and found out answers to all of our questions. We will definitely purchase from him again! Thank you.

Could not have had better service amazing employes and very polite highly recomend

The floor reps are very kind friendly and helpful and there is a huge variety of furniture to pick from

The atmosphere was very helpful and energetic. You could tell they were busy but still made sure to answer all my questions. We were there 30 minutes before closing and most places would make you feel like you had to hurry up but not here. I’m glad I purchased my new living room set for them. Thank you

I wanted a lift top coffee table and found the perfect one on Ashley's website. I was able to call the store and place my order. They were wonderful to work with and I look forward to receiving it. I have purchased other items in the past and Ashley's is my first choice in home furniture.

The salesman was nice and friendly