Ashley Store | Wichita, KS 67212

Caden gave me exceptional service. I had a very good experience at Ashley West!! So pleased with the service and products

Great furniture, great sales staff! Will be back!

Ashley did an amazing job today they worked with us got me what my wife and I needed!! I would recommend to anyone and everyone.

Came into ashley to get some new furniture on a budget. They helped me get everything I needed and helped me with the financing. Prices were good and the customer service was outstanding. I will be going back

We purchased an outdoor furniture set from Ashley. Our sales person was Caden Courter. He’d did a great job. He knew his product very well and was able to provide me with additional information quickly when I requested it. He was very positive, polite and prepared to answer our questions and to address our needs. A very good experience.

Great store with great associates! We had a small misunderstanding on an item there and they did a great job helping us out and resolving our issue:) the prices are very reasonable and the product has great quality. Over all very friendly staff making an easy shopping experience.

I recently visited Ashley Furniture and had an outstanding experience! From the moment I walked in, the atmosphere was welcoming and the staff was incredibly friendly. I want to give special kudos to Caden C for going above and beyond to ensure everything was perfect. Caden C was attentive, professional, and exceptionally knowledgeable. They took the time to answer all my questions and made sure I felt completely at ease. We left very happy with our experience!

The shopping experience was wonderful. The delivery of the chair was excellent as well.

Caden was very helpful, knowledgeable, and answered any questions we had. He pointed us in the right direction for what we needed! He did great!

We have purchased many pieces from Ashley over the years, and have never been disappointed. Everything has always been of the best quality. Payton was so great in helping us choose our latest piece. Highly recommend.

They were very helpful. Sarah was very helpful and patientwith us. Awesome job. Barry did awesome explaining certain things. Diffently will go back. Thanks to the staff at Wichita West.

Caden was awesome. Helped us find exactly what we wanted.

Was looking for a new recliner for my husband, they were very helpful.

I have bought most of my furniture with Ashley Furniture. I was in need of a couch. Caden was helpful and found one for us quick.

Caden was a fantastic and very helpful person to work with. We will definitely go back to him at Ashley Furniture

Very nice and chatty salesgirl...

Always super friendly and helpful, Caden helped us get a new mattress for our daughter and made the entire experience very enjoyable. He was knowledgeable about the products and even showed us a couple mattresses for when we are ready to upgrade ours.

Caden was an awesome young man of 19 years old who helped us order our custom sectional. Even though they didn’t have any pieces of that model on display, he was able to show us better pictures of the upholstery. This helped us make our decision. He was so genuine and polite, even when we went past closing time. Caden is an asset to the Ashley West team. The manager even came to check that we were ok. Love Ashley’s quality. We are replacing a nearly 17 year old Ashley sectional and loveseat we gave to our daughter when she moved out. It is still in great condition too! We will definitely be back soon for more furniture upgrades.

Very helpful, but not pushy. Had a great experience with Payton and found exactly what I wanted

Had a wonderful experience today at Ashley West thanks to Caden Courter! My daughter has outgrown her current furniture in her bedroom, so we stopped in to see what we could find to give her a more mature set. Caden was helpful, and had an understanding of what my daughter may want vs what I should be spending. He directed her straight to what was on sale and what he thought she might like. She did a mix and match, but Caden did a great job helping her find a good mix that still matches enough to not look out of place! So thankful for him and all of his help. Also, thank you for entertaining my kiddo during all of that. She had a lot of fun! Love this location, and highly recommend them! Ask for Caden :)

Tracy was phenomenal! We went in looking to buy a new mattress set for my 90 year old Grandmother. Tracy was patient, kind, and very knowledgeable. She even came back another day on her day off to help us. Highly recommend Ashley Furniture and working with her!

Barry and Dee were so patient with me. I had placed my order and had to cancel it all and pick other furniture. They never hassled me about it. Instead, they helped me find what was right for me. Great customer service.

Sarah was extremely helpful. If you need furniture she’s your girl

Great place

Salesman was the best I have ever dealt with. Super nice, personable and very helpful

Caden was super friendly, patient, gracious and funny. He certainly knows his stuff. He showed me lots of options. I found what I wanted and am so pleased. Will recommend both Ashley Furniture and Caden. Thank you!

Wonderful help finding exactly what was needed.

Sarah was very helpful and I really appreciated her

The sales staff was very nice and knowledgeable. We appreciated them letting us look at furniture instead of bugging us constantly. We did buy our furniture here.

Quality furniture at a great price! My salesperson Dee and customer service were the best. I'll definitely shop there in the future.

My sales representative Caden was awesome and very knowledgeable with everything I needed. Thanks 😊. West store was very clean and nice 🙂

Great customer service by Dee at West until the moment I signed. Then she disappeared without a thank you or goodbye. There has been no follow up or touch base on delivery. Very disappointing at the level of fake customer service.

Dee was so nice and helpful! We were in a time crunch and she accommodated all our questions setting us up to come back in and make quick purchase.

Tracy was helpful and friendly!

At first the delivery was delayed but they moved ahead of schedule — they were professional and moved with the quickness!

Caden was friendly and very helpful with the whole process and was able to help us find bar stools, bed frame and mattress.

Very helpful, and very patient

Great furniture, great price, great service.

Berry P was such a great help to us getting my daughters first big girl bed. The first one, unfortunately, was discontinued. But he found us an almost identical one. Highly professional and fast. Will definitely be coming back for my son's first bed.

Dee was awesome in helping us find exactly what we were looking for-dining set and sofa. Her patience, kindness and professionalism are the best we have experienced since moving to new state/city. Ashley has such a large assortment one can’t leave empty handed, especially with Dee and the front desk personnel. 5 stars

Tracey was very helpful.

Surprisingly large furniture gallery with lots of displays to help with ideas. Shopped for a mattress and Caden was really helpful. We didn’t know much about mattress shopping and he met us where we were at in the process with minimal pressure and plenty of options! Certainly worth checking out with their helpful staff.

Caden was a great help. He knows his business and sold us two recliners. Pat

The sales lady was knowledgeable and patient to answer any questions..she was very pleasant to deal with and we appreciated her low key approach.

Great furniture store! Employees are very friendly and knowledgeable willing to help with any questions or concerns. Caden was very helpful - thanks guys!

I appreciated all the staff. They were all so kind and patient during the process. A huge thanks to Barry Park and Barry W as well as Scott for all the help you provided. I felt like everyone went out of their way to be kind. Will definitely be buying from Ashley Furniture again!

We were greeted by Andy as soon as we walked through the door. We found him to be helpful and knowledgeable about the furniture we looked at. He clearly enjoys his work at Ashley a furniture in West Wichita, as well as working and communicating well with customers. We appreciated and even enjoyed our time shopping for a sofa and loveseat. Thank you, Andy! The Ladwigs

Andy was very personable and not pushy at all! He listened to what we wanted and then adjusted what he was showing us based on the feedback we gave him. 10/10 to you Andy (from toy story)!

Very helpful and friendly. Made sure we got what we’re looking for in a new bed and more. Ask for Payton she’ll get you taken care of.

My wife and I came in shopping for a new bedroom set as a present to ourselves for our anniversary and Dee made us feel right at home. She was very kind and had no issue with me giving every single mattress for a test ride LOL It was difficult to find one that would fit me due to the fact I have a hurt back due to an old sports injury. She was patient and entertained my yapping about my kids and grandkids LOL she treated us like family and we found the right mattress and I never knew I could sleep without pain. She taught us about how a pillow affects your neck and back, NEWS TO ME LOL, and we ended up making our decision not feeling pressured or anything . Highly recommend seeing her and we will be again!

I went in to buy a couch specific for holding up well in a home daycare. I needed one small enough that it wouldn’t take up too much space and take away from our play area. Dee worked with me measuring and finding the right fabric, color, and size to fit my needs. She was very knowledgeable and professional. She also knew when to let me walk around and discover on my own. Pushy sales people will push away my business. She had the perfect balance of guiding me yet letting me explore my options. I will certainly return and ask Dee to help with my future furniture needs.

I have purchased many items from Ashley Furniture and have always had a great experience. The sales people at Ashley West are extremely helpful. This is an "Awesome" place to furnish your new home. 😁 ⭐️⭐️⭐️⭐️⭐️

Dee has helped us every time we’ve gone in to the 21st and Maize Ashley store. She’s very knowledgeable, helped us make our selections and is great to work with! We always know we can count on her to help us find what we need!

Dee is one of the best! She is not only very knowledgeable, she treats you like family!

So impressed with the service, Dee helped me pick out furniture for three rooms and went above and beyond helping me select the best furniture for my spaces. I will be going back for future purchases!

My fiancé and I came in to look for a new dining room table. We were helped by Dee and she was amazing! We ended up walking out with a new table and bed. She answered every question we had and was very patient with us. If you do not know where to start on furniture shopping, I would highly recommend her. She is very knowledgeable and she will help you every step of the way from figuring out what you like to delivery. They also have great prices and the reason we came out with more furniture!

Very pleased with the purchase everyone was so helpful

Staff is great and store looks beautiful!

Sarah did amazing! She got know a little about us and helped find what we needed at a great price. Thanks to her and her district manager, we now have enough seating space for our entire family.

Everyone at Ashley was so great to work with! Andrew and Barry were very patient to deal with all our questions and super helpful to get us what we hoped for while preventing regrets down the road. And when it was delivered, the team bringing in the furniture cared for it like it was their own. Totally recommend Ashley Furniture!

Very knowledgeable and no pressure to buy!! Great prices!

We worked with Caden today to purchase several furniture items. He was very knowledgeable and helpful! He helped me get the best deals! We were able to get everything I was looking for and it was all in stock. Go see him for a stress free furniture shopping experience!

Barry was extremely helpful and was made our whole experience super easy and simple

I love Ashley Home Furniture. Michele always takes excellent care of me and has been my go to for all my furniture needs for years. Great quality. Great prices and I can not thank Michele enough for the attention and help she provides us when we’re shopping.

When I came in I was on a time crunch and Payton listened to exactly what I was looking for and was able to get a couch under 20 minutes

Andy and Barry took great care of us! Answered all our questions. Allowed us time to think and decide between all our choices. Great customer service! Great experience. Highly recommend. Will definitely return!

Both Barry’s helped me with finding a couch and mattress. They were so kind and attentive throughout the entire process. They showed me so many different options and always kept my budget in mind. Thank you!!!

Tracy was very helpful and prices were right for our budget!

Very helpful people and really nice furniture. Would highly recommend.

Caden helped us find the perfect bed in our price range. He was knowledgeable on the products, super friendly, helpful and very professional.

Very knowledgeable , seem to genuinely care. LOVE my purchase and am impressed with the warranty, customer service that comes with it. Caden was a day brightener.

Store is very clean, & Sarah Holder the sales associate was very polite. But, mostly the loveseat we purchased was extremely comfortable. Great place & great service.

We weren't pressured into buying anything outside our price range and ended up getting a couch we absolutely love!

My husband and I bought a couch with the help of Barry P. and he went above and beyond for us! He helped us narrow down our selection and guided us to a sectional + ottoman that was perfect for us. Plus he is so personable with his customers and worked to get us the best deals! We loved our experience at Ashley!

My husband and I were in search of a new dining set. After checking several other stores, Barry helped us find the perfect one in just 30 minutes! He was very professional and made sure we were 100% in love with our selection before purchasing. I highly recommend this store and all the employees if you want a great shopping experience!

Barry met us right away. When we told him what we were looking for in a couch he was honest and offered a backup plan using their protection plan. When we got to the dining table he made sure we sat at the options and once we made a choice he walked us through everything. Want to work with him again.

We were greeted with friendly professionalism by the staff the moment we entered the store. They went above and beyond to suit me with the perfect headboard and lamps that we were needing.

Thank you for your professionalism and curduis attention to our needs. Thank you from.the Rains family!

Barry was fantastic! He was super helpful with giving us ideas and many options. We highly recommend going to Barry if you want any kind of furniture.

Our experience was pos

Very nice and helpful. Great prices. They work as a team. No pressure.

Andy and the rest of the staff were amazing and so helpful with all the questions we asked. 10/10 service. Will definitely be back to order more furniture in the future!

The shopping at Ashley. Everyone is so friendly 😀

Dee was awesome to work with, she took great care of us.

Payton B (sales )and Barry W (manager) were both very helpful and knowledgeable about products in the store that would work for us. Great experience! 😊 if you are looking for new furniture, this is your one stop!!

Caden was awesome in helping me to find what I wanted. They were also helpful when wanting to change my delivery

We were helped by Caden. What a pleasure we had. He was very knowledgeable of the furniture and the programs to help us get the beat deal and the post sale with delivery and how to use the 5 year maintenance plan. I was very happy we stopped in today. Purchased our whole new living room set today!

I stopped by Ashley furniture to get an idea of some queen bedroom sets and mattresses. I ended up buying a great Tempurpedic mattress and base. Caden showed me many different bedroom options. He was knowledgeable and answered my questions. He assisted me in trying out several mattresses before I found the best option for me. He is courteous, helpful, shows you exactly what you ask to see, and takes as much time as you need. I would recommend Ashley Furniture to buy from and Caden as a salesperson. Great experience.

Very helpful. Not pushing me to buy what I don't want. Respected my choices. Very nice people. I recommend Dee to help you!! She's at the New Market Square location in Wichita, Kansas.

Great experience shopping here! Payton is super nice and patient with helping me to find my perfect furniture. Highly recommend!

Caden was very helpful and patient with me, even after finding out I was not going to be purchasing at that moment, he still treated me very kind. Ashley furniture story is very fortunate to have a employee like Caden

Caden was super friendly and very helpful! While shopping for some furniture for my daughter, he made me feel so welcomed into the store. I will definitely look for him if we decide to go back to shop more. Thanks so much, Caden!

Andy was awesome! Very Knowledgeable!

We had a very positive experience at this Ashley’s. Found exactly what we were looking for. Barry our sales associate was very helpful. Overall very pleased and would highly recommend!

With our browsing experience at Ashley West in Wichita, we found Tracy Bailey to be sincerely attentive and helpful. She’s a top notch sales representative for Ashley! Ask for her if you’re furniture shopping.

We purchased a new sectional and bed frame. Caden was very knowledgeable and helpful and made the process easy and quick. Definitely going back for future furniture purchases.

Great service & support. Patience with us and not pushy. Breath of fresh air. Recommend Payton for expertise

Barry was an sales manager, very helpful and friendly!

Caden was so amazing he need a raise for sure

We appreciated Barry and how he took the time to set up a time with us that worked best for us and throughly went over options and the best deals. Totally recommend him when looking for any type of furniture especially with his knowledge and expertise!

The salesperson Andrew was just the right person to help me with my order of the zero wall recliner. He should be commend on A great job thank you Andrew and thank you Ashley.

Caden was so helpful and kind! He was not pushy but was knowledgeable and helped me find what we were looking for!

Great experience!!

Great service from start to finish. The sales team at Ashley West is very helpful and a pleasure to work with. Delivery was on time with a call in advance. The delivery techs were friendly, professional and very careful. I love my new dressers!

Caden was very friendly and helpful. Did not have what I was looking for but is going to try to search for it and get back with me

The salesman Barry was the reason I chose to buy my sofa and recliner from Ashley. He went through and explained everything about the furniture and warranty. Will definitely do business with Ashley. The employees that I met were all very friendly and helpful.

My experience with Payton was great . Love my new sofa and the gentleman who delivered my sofa was nice and efficient.

Caden went the extra mile to help me find what I needed in the design and selection of seating for a home theater.

Payton was very helpful and patient! Thank you so much!!

Love my new furniture! Staff was friendly and helpful!

Great, friendly service!

Very clean store and friendly staff

Caden was extremely helpful and easy to work with. I would definitely recommend.

Great experience!

I have been so impressed with this store! I have their furniture in every room of my house. I usually get the furniture protection as well and it's worth it. I have an end table that I spilled fingernail polish remover on which took off the finish in a small area... and the insurance company told me to keep while they also gave me a brand new one. I had a sofa for close to five years when my granddaughters were bouncing on it roughly and made something come loose. Once again the insurance company told me to keep the sofa and that they would send me a check for slightly less than purchase price, replace it with the same sofa, or give me a reselection credit in the store for the amount I paid for the item. That's the kind of customer service that means a lot. I will continue to purchase my household items there. I love the selection and the staff are very kind and easy-going. I will add that people putting bad reviews probably aren't buying the highest quality items. Just like all stores, there are levels of quality. If you're looking for the cheapest price tag, you'll probably end up with subpar craftsmanship. Ashley carries low, middle, and high quality items. I've always went with the middle and high end items and have never been disappointed.

Caden was super helpful and very knowledgeable 10/10 recommend!!!

Went in today to find an entry table, and Caden helped us find it within a few minutes! He listened to us and directed us to exactly what we were searching for. He also asked us great questions to dig deeper into our needs! Thanks Caden!!

Andy and the whole staff was fantastic. He greeted us the moment we walked in with a smile. He was very informative and answered every question we had. His customer service was by far some of the best I have encountered on my move here to the area. I would 100% recommend choosing this store and asking for Andy!

Wonderful experience! I had done prior research on the Ashley website of what I wanted and the sales staff was courteous and knowledgeable. Had a new matress and adjustable base ordered within about 30 minutes!

Dee at the west store is professional, knowledgeable and tuned in to what you are looking to create for your home space. I highly recommend you ask for her upon walking into the store! She will take great care of you!

First time furniture shopping since moving out on my own, had great help and even helped schedule delivery time for me

Caden was very helpful and patient with me. I was very happy with my experience!

Loved working with Caden! He was so helpful!

Caden was our salesman. He was just fantastic. Very easy to communicate and connect with. He answered all of our questions we had and helped us lay out all of our options! Great experience.

Highly recommend asking for Michele! She is very knowledgeable and gave us space when we needed it. Also has a great attention to detail and knows how to make different pieces working together.

Great team to work with! Everybody there is knowledgeable and helped me find exactly what I needed. The delivery team did an amazing job as well! 10/10 recommend

Payton the sells representative was very knowledgeable and kind, I went in to buy furniture for my mom, And was very courteous and kind to her exceeded all expectations of Peyton we stay in the Navy bravo Zulu to her and her staff

This store has a great selection room of furniture for all rooms! We had an amazing gal named Peyton helping us. She was so patient as I had to ho back and forth trying furniture multiple times. It was an awesome experience snd we will ship there again! We purchased a 3 piece living room set and rug along with a new mattress!

Peyton is very good she's awesome she helped us and we appreciated her help thank you

Caleb is knowledgeable, helpful but not pushy.

Ashley West was a very comfortable location. I was looking for a number of pieces and found so many options I was delighted with the choices I found. The sales personnel were very helpful and considerate. Overall it was an enjoyable experience.

Caleb was our salesman. Honestly it didn't even feel like he was a salesman, he was so nice and patient not just with me but with my kids too. It just felt like I was talking to a friend about getting a table and he was telling me how great his is. 10/10

Great customer service and on time great products as well.

I was lied to by customer service—changed all of my plans accordingly to what they told me! Then as I am checking out nothing was what was told to me! Now they are saying oops, the customer service had done some investigating and they were wrong! I bought my entire house of furniture. I understand the quality is not the greatest so I had bought the warranty. Being treated like this was my worst shopping experience in my life. In fact the manager most certainly has very little people skills and I imagine he will not last long in this role. Instead of trying to resolve , he simply walked away—didn’t even apologize.

Our sales person, Payton was amazing & very helpful. We will definitely go back.

We were looking for pictures and decor. Found a huge beautiful picture at closing time it was delivered to our home. The young man who delivered it was very pleasant and patient as I opened the box to make sure the picture was not damaged. I appreciated his kindness and he did not make me feel like as if I was causing him to be delayed.

Caden was so helpful. Great customer service at a great store!

Payton knew exactly what to show me by asking the right questions.

Had a couple pieces of furniture damaged during the delivery process but customer service responded very quickly and had my pieces replaced in as little as 2 days!

The young man that helped us was awesome!! Thank you Lucas 😊

Caleb was extremely helpful and kind. Highly recommend using him as your sales associate!

Great value and services

We have always had great customer service with Ashley Furniture! I also love the no interest payment plan and drop deliveries!

Had a great experience you are the best

Caleb was outstanding. He was courteous, helpful, and really listened to what we were looking for and found it. We had gone to several others but were very unhappy with either the deal ( trying to say it was only for the day) or the salesperson that was just rude. Caleb went well above and beyond helping us and we really appreciated it. Thank you Caleb Campbell.

Easy to work with! Allowed us to shop on our own and gave us time to make a decision. Will shop there again.

Amazing customer service!

Caden and the folks at Ashley were top notch. Had a weird situation that needed a lot of attention and Caden took great care to think outside the box and get me what I needed. Couldn’t be happier with my experience. Will be back!

Dee was so very accommodating and gave us plenty of time to choose. Breck also was such a great help with delivery set up

We will definitely be buying from this store again.

Payton was delightful to work with and we got some great pieces!

Andy is so super friendly & great to work with!

The best person to help me out to pretty much put together every room of my house I just bought!!!! Definitely need to shop here!!!

After visiting another furniture store, I went to Ashley Furniture and found exactly what I was looking for. I needed 2 of the same recliner and Ashley Furniture had both in stock saving me a wait time of 6-8 weeks to special order 2. The sales person was courteous and knowledgeable! I will shop here again!

Caleb and the young lady at the counter Let me breathe, and did not push anything on me. So much so that when I came back after making a decision, I asked for him specifically.

Payton and the team were great and the store is beautiful.

Andy was awesome and so helpful!

Amazing experience and customer service! 21st and Maize has great hard working sales associates!

I had a great experience with all my questions answered! I was in and out in less than an hour and got the chair I was looking for!

Great service both in store and delivery!

Fast and no pressure. The saleswoman Payton was super nice. I’d ask for her if you go in.

Caleb was a great salesman. He gave us space when we needed it and answered all of our questions. I would definitely recommend Ashley Furniture and Caleb!

We had a great experience with Dee at Ashley Furniture on West 21st. We purchased a sofa and loveseat with her help. She was friendly, knowledgeable, and not at all pushy. Dee explained everything including the optional protection plan. We can't wait to get our new furniture-it will be delivered and set up in about a week!

Great experience and no pressure sales from Caleb. Highly recommend he and the rest of the staff at Ashley West

The staff was extremely helpful and polite!!!

Very patient with us as we took a while to find what we wanted. Also vwey pleasant sales reps.

My husband and I are repeat Ashley Furniture customers. Michele is wonderful & we couldn’t say enough great things about her. But tonight she was busy as we wondered around. Andy was helpful with questions but Ethan F ultimately was available when we were ready. Ethan was patient and very helpful. A really great experience again. We’ll be back!

Payton was excellent in helping me find a couch that would work for my set up!

Dee did a great job in helping us through the process of selecting furniture for our new home!

The staff was very knowledgeable and quick with answers we had. We had our young children with us and they were very patient and kind.

Everything was easy. My salesperson was just outstanding. I was informed of all the deals and furniture options, warranty options, payment options and guarantees.

We looked at several different items & settled on an End Table & Coffee Table. There was 2 chairs we will probably go back & get. Payton was very knowledgeable and engaging about the items we were interested in. She is a great asset in my opinion.

Bailey was terrific. We are over analyzers with a small kitchen so making a decision was tough. She asked great questions and did not give up 😊

Bailey is great to work with

Stopped in looking for a new mattress. We were assisted by Bailey who was very helpful at helping us understand what they had to offer. They had a nice selection to choose from and we were able to find a mattress that we liked.

Lucas the the salesman was great, he was patient and knowledgeable about all the different items, Ashley was great place to shop.

Sale team was amazing and check out was fast and easy. Enjoyed our time shopping. Thank you!

Great experience with Andy at Ashley. He did a great job finding exactly what we wanted and was great to work with! Ask for Andy!

Great sales people and selection. Best in Wichita out of all other furniture stores

Excellent service and experience. Andy was super helpful and went above and beyond to get my delivery arranged.

Andy at Ashley West was so helpful! Very kind and knowledgeable, and helped us find exactly what we were looking for.

Payton searched until she found what I was looking for. In and out quickly

Such a pleasant experience and Dee was very helpful with everything I am looking for in the way of bedroom furniture and mattress choices.

Payton was very friendly and helped me get the office chair I needed

Michele B, was awesome to work with, very patient and thorough.

Lucas came up to me and I told him exactly what I needed and I had such a great experience. He didn't push me, very laid back and I can seriously say that I'd go back and work with him on anything else id wanna purchase😊

Highly recommend! Kimberly was very helpful and worked hard to make sure we had everything we needed.

New what I wanted and got it done hassle free, Kimberly was fantastic. Will continue doing business there, no question.

Customer service was great! Employees were very knowledgeable and friendly.

Very helpful and great prices !!

They were amazing to work with and had our furniture ready for us with frequent updates. By far one of the best furniture experiences I’ve had and they made it so easy.

Very nice!

Our sales woman was very helpful and didn’t rush our decision making process. Delivery was sooner than expected and the gentlemen were very professional.

Quality products and just received our delivery today. Delivery was timely and went very smoothly. Definitely recommend Ashley Furniture!

Perfect process from purchase to delivery!

Nate is great with the mattress selection. He knows his stuff ask for him!

We recently bought a table and chairs from the Asley West store. Dee was so helpful & knowledgable. We couldn't have asked for better service and understanding as we changed our minds twice. Highly recomend

Nate was awesome !

Great price, great delivery time-line. Very happy

We knew what we wanted when we got there, so it was an easy visit. They were very pleasant, answered all of our questions, and didn't try to sell us anything we didn't want. In and out in less than 30 minutes. I will shop there again as the need arises.

I went in with ideas and nothing concrete. Kimberley was incredible! She was patient, kind, listened to my ideas and made it happen with a deal I couldn’t resist. Thank you!

Bailey went out of her way to help my family find furniture we needed for our new home. She helped entertain my toddlers and was so patient and kind with us. She did not pressure us to buy right away and made sure to take care of us. She was sweet, cheerful, and positive through it all! Thank you, Bailey!!!

Quick fast delivery! Right on time! Very nice young men (delivery crew)!

I had a wonderful experience shopping here. Kimberly, Tyler and the other employees were all so warm and helpful. I never felt pressure to buy. It was clear that the main priority was my happiness. Kimberly was able to take what i saw as a stressful situation, and turn it into a fun and exciting one. I appreciate that tremendously. The furniture is beautiful and I love it.

I was a bit anxious going in since I had no idea what to expect due to lack of experience, but Nate from Ashley West near New Market Square helped make the transition relaxing, informative, and easy. He made sure I understood what I was paying for and most importantly, made the experience comfortable all WHILE staying in budget. I highly recommend the store and Nate!

Great selection and affordable pricing. Nate is a dream to work with. He is genuine and so helpful!

Great service and excellent product!

The guys who delivered my furniture were very polite & professional. Highly recommend.

Ashley’s had a great selection and we are very pleased with the the different options provided. Staff was always helpful and able to answer questions we had.

The sales person was knowledgeable, helpful, and really tuned in to our needs. She was great! We loved the products she helped us find. We had a problem when completing the purchase because the terms quoted by the sales person were not the same as what was required. It seems that the company had changed some offers and not updated their written materials used by the sales force. Although not the fault of the sales staff, it did cause a delay in purchasing and a bit more money up front. The manager apologized profusely and we went ahead with the sale but found the situation uncomfortable and annoying. Check your facts before buying. The company changes terms constantly!

Very helpful and knowledgeable about the furniture. Pleasure to work with.

BAILEY is amazing at her job, she helped me find the couch and recliner that a old man can really enjoy getting stoned on. Only complaint I had was she would not throw in the taxidermy pomeranian for free, but it's OK because I'm not really much of a dog lover. I give her a 11 out of 10, thank you

This place is awesome! I have purchased here for years and have always been happy!

Went into the store in search of nightstands that I had found online. Unfortunately, they were not in stock. Luckily, my wife and I talked to Debbie, and she was extremely helpful in my search for new nightstands. I could not be happier with my purchase.

Loved the furniture in this store. Will go back.

A+ service.

Great experience. In and out in less than 30 minutes. Kyle helped us find just what we needed. Approval process for no interest financing took less than five minutes. I’m sure I’ll be back for more home furnishings. Thanks guys.

Love this store. Everyone is awesome 🤩 🧡

Nate was so great!!! Love your furniture!

Very satisfied with purchase and delivery of our mattress.

Always love this place

Exclusive furniture offerings, great financing options, and friendly staff.

Positive environment. Great product knowledge from the sales team. We love Ashley.

Great place and great staff! Will definitely recommend to people looking for furniture!

The salesperson was very knowledgeable and helpful. It was a positive experience.

Thank you for the excellent service. The men were very knowledgeable and appreciated their expertise. We will always recommend Ashley on 21st.

Worked with Megan in store and she was super helpful. We just purchased our first home and needed living room furniture to fill it up, she helped with color matching so we can get something stylish and in our budget! Kendall delivered all our furniture, 2 different deliveries, he was respectful and courteous. We couldn’t recommend this store and people more!

I purchased a mattress and bed-frame and two side-tables on different instances. Both times Michael was extraordinarily friendly and professional. He walked me through the store as I talked through what I was looking for and showed me my options, giving his input about the various qualities of each product for the price range. I have repeatedly gotten super excited about my purchases even months after the purchase date. Michael helped me get great quality bedroom furniture, I’ve never slept better, my room looks amazing, and they’ll last forever. I plan on keeping these bedroom pieces for decades. Great store with great employees.

Bailey Rose was very knowledgeable of the complete lines of mattresses in the store and did a very good job answering all of our questions.

We bought my daughter's bedroom furniture here. Dee was super helpful in getting us everything we needed.

This is our second visit to purchase furniture with Michael at Ashley’s. He is friendly, professional, knowledgeable, and goes above and beyond with trying to find what you are looking for. Everyone in the store is so nice and helpful. We have purchased several furniture pieces from Ashley that look great in our home and have held up well with time. We will continue to purchase from Ashley’s and we absolutely love to work with Michael.

Mike Schlesinger is very professional. He took his time and went over everything that we had ordered from him. It went very smoothly in a very timely manner. I couldn’t be more pleased.

Excellent sales associate to assist us in store. Delivery was prompt and communicated to the minute. Very impressive. Much better than my previous experience with Ashley (from about 7 years ago).

Bailey was fabulous. She listened to our needs and took the time to help us find the right recliner.

They are friendly and helpful.

Our sales guy Michael was amazing. Our delivery wasn't so great. And when I called to complain about it I never did hear back from their manager. Either time I called. Will not be back. Love our furniture though.

The best service and amazing furniture! Michael was incredible about leading us to exactly what we want based on what we said. He was an expert in the store inventory both online and on the floor. We love every piece we bought and they all fit together perfectly for an incredible value!

Good product, fast service

Excellent experience. Nathan was extremely helpful. Overall pleasant experience

I went in looking to buy a box spring mattress and left ordering 2 more pieces of furniture. Very helpful and friendly sales lady who was able to help me find what I was looking for.

We were helped by a salesperson named Debbie and she did a fantastic job! We found every single thing we needed for our new home and setting everything up for delivery was a breeze! We will definitely visit this location again when whenever we need more furniture!

Knowledgeable customer service and great delivery experience. Highly recommend.

When the mattress was delivered, the delivery company wouldn't put the base together and my son-in-law had to do it. Then when the frame was put together it was done wrong. Stripped half the heads on the screws and didn't have the slates. It has been 2 weeks since I was told the frame will be exchanged. I had to call to find this information out.

Our sales rep (Michael) was perfect, he was pleasant to talk to and continued support through our selection of furniture.

The couch and recliner we got looks great and is built very well!

Great buying experience. Staff was knowledgeable and very nice

Terrible experience with this store. Went and bought a table on a Monday and they said they could do a Friday delivery so I said okay what time, they said the delivery team with give you a call on Thursday to set up a time that’s convenient for you. Thursday come’s and I get a call from Kendall, I ask if he can deliver after 5pm because no one will be home until I get off work. He says he can’t, latest he can do is 3:30 pm, I said I don’t think I can make that work, he says if you would like to reschedule there will be a $150 fee. I said fine I will make 3:30 work, I’ll leave work early. Today is Friday, I get a call around 12:30 saying his schedule is running early he will be by to drop it off in 20 minutes. Um what? You want to charge me $150 to reschedule because you couldn’t deliver after 5pm, so I had to change my schedule to leave work early because it’s convenient for him and now I’m having to change it again because again it’s convenient for him?? Ridiculous. They offer free delivery in town, but there’s a catch, they will deliver when they want not when you want.

I highly recommend Ashley Furniture in west Wichita. We worked with Nate and he was great. He listened to us, took the time to see what we were trying to do with our basement remodel and finally guided us through a major furniture investment. We couldn’t be happier.

Bailey and the rest of sales team were great to work with and very knowledgeable about the merchandise. A very laid back and friendly environment.

Megan was great. The exact sales person we needed. Showed us everything and backed off when we asked. I HIGHLY suggest her as a sales person. Very knowledgeable.

The delivery team went way above and beyond my expectations! They were able to deliver my bed a bit earlier than I anticipated and since I had a small window of time today it worked out well. That was until they discovered that there were some parts missing from the bed. They had to finish the next delivery, go back to the warehouse to get the parts and then they drove their personal vehicle to get back to me quick enough so I wouldn’t be late. The only thing I’m upset about is I didn’t grab their names to truly give them the recognition they deserve. The sales process with Debbie Achey at the 21st and Maize location was smooth as always. She helped me decide what to buy without any pressure. She had a wealth of knowledge to answer all of my silly questions. I can’t think of a better place to buy furniture in Wichita!

Very friendly, sales person was very helpful. She took us to the exact pieces we needed.

Have shopped here for years and they are always great! Good quality products, great customer service and warranty. Even deliver to us in the sticks past Cheney! Over the years have bought tables, sectionals and now a recliner sofa. Love it!

Good stuff

Great purchase and fast delivery.

Delivery and installation guys were great!! Great service at the store as well! Definitely recommend.

From the sales staff to delivery we were very pleased with our purchase!

The delivery team was extremely courteous!

Great selection to choose from….appreciate Dee and Lucas for helping my wife and I chose a great sectional. It took less than 30 minutes to get our purchased finalized. Free delivery was an added bonus.

What a frustrating experience! We called first to make sure they had some specific things in stock before we came, as we needed items today. She assured me that I would be happy with their selections. We got there, and she immediately showed me the opposite of what I had asked for. We finally moved on to another item we were looking for, only to be upsold out of the price range we wanted. Then she didn't put our order in in time, so we missed the delivery time. We were under a timeline, which we shared several times, and yet she continued to try to sell us stuff. An hour later, once we knew our order hadn't been put in in time, we left, went to Mattress Hub, got the exact things we needed with no up selling and a better price, and were out the door in 30 minutes so we could get ready for our family gathering. Ashley Furniture lost our sale today and in the future. It should not have been that stressful, especially when we called ahead of time. Misinformation, sales tactics and ultimate time wasted made this shopping experience beyond frustrating. Mattress Hub, however, was a fantastic, stress-free shopping experience!

Kimberly is very friendly and easy to work with. Found the sectional I wanted but needed to check measurements first. Called back and finished the sale.

I'm not one to write these reviews, but we recently purchased a bed from Ashley Furniture and have had a not so great experience working with them. We ordered a bed to be delivered through the Black Friday deals and had to wait a couple weeks for it to be delivered, no big deal. When we got the bed, it was damaged. Frustrating, but these things happen, and luckily Ashley is willing to send us a replacement for free. However, this is where our experience turns negative. In a text conversation with the store confirming when our new delivery time would be, we asked for Wednesday. Today we received a notification text about our delivery occuring tomorrow on a Tuesday. We didn't want Tuesday as it is a busy day of the week for my wife and I, and a huge inconvience for either of us to take time off work on this day that causes problems. When we called to sort this out, we were basically told: "Sorry, we can't reschedule without asking for a $150+ rescheduling fee." We have it in writing that we asked for Wednesday and that this is a clerical mistake on Ashley Furniture, yet we're expected to still pay a fee in this situation? We decided to make tomorrow work despite the inconvience as we didn't want to pay that high of a fee. Really disappointed that the store put us in this position for an error on their end.

Great service and very friendly staff. Delivery was excellent and the guys made sure everything was put in the right place and looked good. So polite and friendly.

Kim at the Ashley store was great. Zac and his partner were friendly and quick! Thank you so much!!

Professional, courtesy, and quick!

Very friendly and helpful sales person to work with me on finding exactly what I was looking for.

Great buying experience. I always appreciate that they are helpful without being pushy. Can't say enough good things about the delivery and set up team, also. Friendly and professional.

Super helpful!

This was our SECOND time purchasing furniture from Ashley and it will NOT be our last. From the second you walk in the door to the time of your delivery EVERY ONE you meet is helpful, kind, and GOES FAR BEYOND the call of duty for you. You get HIGH QUALITY furniture for a really good price as well.

Absolutely fantastic service! Robert is A1! And the delivery and set up guys were great!

Dee was fantastic! I went in with a pretty good idea of what I wanted. While not all of the products I was interest in were on the floor, she was able to show me similar items. Delivery was a breeze and the guys were very nice. Seamless experience!

Great. Super nice delivery guys and good price for the quality.

I had a wonderful experience shopping at Ashley. The associate who helped me, Ariana, was very knowledgeable, kind and helpful. I was able to find the items I was looking for and the price was very reasonable. Highly recommend!

Nate was an amazing Sales associate. He was knowledgeable, friendly and honest. Love Ashley furniture

Item was damaged so the delivery crew returned it.

Great delivery guys and great sales person Dee Thank you! Love our mattress Valerie Smith

After being greeted by Kimberly, we found everything that we were looking for. She was very personable, even though we had ideas on what we were looking for she talked and we listened and it was awesome as to what we finally decided on, and delivery is on Wednesday.

Friendly and helpful staff. Great customer service. Have purchased many other items here and always very satisfied. Was definitely not disappointed this time either!!!

Friendly and knowledgeable.

Always a great experience shopping here, it’s the only place we buy from.

I have enjoyed Ashley Furniture Store on West 21st for many years. Today Robert Gaytan took a weight from my shoulders and helped my choose a recliner that I will receive in less than a week.

Great experience with Logan. Very knowledgeable and thorough. Nice job Logan. I will be back and will tell anyone needing bedding or furniture to see you!!!

My wife and I shopped the west store had a wonderful experience. We bought a new living room set. The young men that delivered it are so well mannered and polite I recommend Ashley furniture for all people.

You kinda get what you pay for here. I've bought a lot of furniture from them over the years. My experience is if it's cheap it's not gonna be very good, but if a lil more pricy then better quality. Customer service is ok...

Great deals and friendly environment

I was very happy with the service. We were treated very well and everyone was very friendly and helpful. We will be doing more business with them in the future.

Ask for Robert! He is outstanding! He has a wealth of knowledge about the different styles, ensuring MY style was never compromised, “blending” pieces in a room, and showing you what everything would like like! He spent the entire day with my mom, dad, and me to fill a home! He had great customer service and Ashley Furniture gave us excellent payment terms. Thank you Ashley Furniture and Robert! We will be back!

We went to Ashley Furniture to see about living room furniture. Cambria, our salesperson, was great!! She was extremely helpful and had a super pleasant personality to deal with. She was able to direct us right to the products we wanted and are awaiting delivery within a couple of days…. Such a nice experience from start to finish!! We will definitely shop with Ashley Furniture again!

Excellent service. Our salesman Robert listened to what we were looking for and actively showed us different options. We ended up finding exactly what we wanted without having to compromise on fabric or style. The entire process was extremely smooth and professional from the second we walked in the door! I highly recommend.

Loved the atmosphere and the guidance! There was no pressure to buy more or less it was just me getting what I went in to get! Very easy to work with and very accommodating! Would definitely recommend!

I love Mary Kay & Ashley & her help! She's a Christian women, kind, loving, hard woker & more ! Love the products ! Wish u would get the face cloths back, I loved those & miss them ! Good company & good people!

Very calm and helpful.

Excellent customer service! Very friendly and knowledgeable.

Logan helped us find the perfect sectional for our home. We searched high and low for something better but nothing beat the price and quality. Shop here first.

Cambria was very nice and easy to communicate with. She listened and got me exactly what I wanted. It was fast and easy. I highly recommend shopping there. Ask for Cambria!

Dee was wonderful, no pressure but knew alot about everything I asked about. I would definitely use Ashley Furniture again.

Ashley was our first stop on our search for an overstuffed chair. We weren’t sure about their color choices so we decided to continue looking at 2 other stores. We quickly realized that Ashley had the best prices and selection after all so we returned and made our purchase. Thanks to Caden for his excellent customers service skills and making this an easy process.

Great customer service, helped us all the way through and made sure we were completely comfortable with our purchase!

I was limited on time, shared that with Debbie as I walked in. She was so knowledgeable on the options that we were able to find just what I was looking for in a few short minutes. Purchase and setting up for delivery was very fast and efficient. Can't wait to see my new couch and love seat in my house!! Fastest furniture purchase I've ever made THANKS TO DEBBIE!!

Salesman Robert Gaytan was so much fun to work with! Can't thank him enough for such a pleasurable shopping experience!

Wow 😯,this place is very good the furniture 🪑 are beautiful and reasonably priced,if you go there for shopping please ask for Mike he is helpful and passion and he will show you everything you need to see and you need to know,I hire recommend this place,Mike thanks for being our customers service today you did excellent job, we will definitely be back.Mike was nice and friendly too.

I paid for a loveseat which took 30 minutes to pay for. But it will take 3 weeks and 3 days to deliver even though l pay to have deliver. You would think if paying for delivery out of town you could get as soon as they deliver in town. But if you live out of town they take as long as they want or whenever they have others that deliver

The sales lady was super got my order in will shop there again no doubt!! Thanks bee!!

Michael did a great job of helping us find furniture that we're happy with

Cambria was a great help. She stayed right there with us the whole time. We left and came back the next day, she was right there again. She was just a great help.

Walked around I have some good ideas, nice furniture store.

Very friendly and quick to explain things. Straight to the point and succinct.

Ariana was the absolute perfect salesperson. She answered every question thoroughly and was even able to help us get an amazing deal on our sectional. Will definitely go back to her in the future.

Very good. Kind personnel. Deep was very helpful and kind. She made it easy to understand what I wanted.

Their warranty company is a joke at best! Be prepared to wait for months before you may or may not have your item fixed.

Very good experience. The salesman was very knowledgeable, friendly and helpful.

Teagan was excellent! She helped me by showing me exactly what I wanted, then listened to me about other needs and concerns, providing helpful suggestions and solutions! They price matched a competitor and I left a very happy customer that will be back!

I had the best customer service experience. Mike S. was so patient, and knowledgeable on their products. The entire experience was great.

I went in looking for a certain couch! A relaxing, ready for movie night comfort. Teagan one of the sales rep. helped me pick the perfect one! She listened to what I needed and showed me the perfect set!

We just had a patio home built and of course we wanted a bedroom set …. My husband and I finally agreed one this one set. Our sales man was Steve nice gentleman. The bed king size was in stock the side table were not! That’s ok our house at that time was not Ready this was last year. I’m so disappointed because we still have not received our side tables. I’ve call several time and get the same answer (. There expected to be in the end of Jan the middle of Feb then March now end of April first of May). What Year are we talking about? I’m so upset and I got other furniture to buy. I guess Slumberland or Furniture Row will get my business. ThanksAshley’s. That vendor needs to know people have waited way to long.

Robert might be the most helpful home furniture sales person in the world. Not the city. The world.

Robert Gayton, saved the day for me on my hunt for a new couch. Found one I fell in love with at my local store, however they wouldn't sell just the sofa. Called Robert at the Wichita store and he hooked me up at a lower price than what I had previously found. Robert Gayton, you rock! Thank you so much!

Awesome selection and deals

My family and I have been shopping furnitures around town and even in Kansas City. But we have never had a bad experience at all. I purchased dining table set and accent chair about 2 weeks ago.i paid $129 for delivery. When they text me and set up delivery date and time and I couldn’t make it . i ask them to reschedule and they said they will charge for rescheduling but they would waive that fee for me one time. But I work 2nd shift and I come to work at 3pm everyday. I ask them I’m free any time from the morning until 3pm so they could deliver to me any date before 3pm. It doesn’t matter what date. I can wait until they can arrange to deliver before 3pm. I can wait a month or 2 months for them to reschedule. It doesn’t matter to me at all. because I’m not in hurry. They said there is no way to deliver before 3pm. . I don’t really know what time they start delivering furnitures to customers everyday??? I think they start delivering at 3pm everyday 😂. Maybe I just spent only $3300 so that’s small for them. Haverty’s ,slumberland, furnitures mart or ikea …. Other stores in town they always try to do the best that they can. First time ever have a bad experience like this. Never shop again with them anymore. I had to cancel my orders.

Steve was friendly, knowledgeable, & incredibly helpful. Great customer service!

100% satisfied with the chair and all the help they gave me.

Steve provided great customer service and the delivery was reliable and prompt!

Ariana was very friendly and efficient. She had the answers to all our questions. We appreciate her professionalism. We felt very well informed and comfortable with her.

Great customer service and a wide selection to choose from!

Kambryia was amazing & so knowledgeable. She put my husband and I at ease with our purchase & assured us we were making the best selection for our situation. We will definitely be back when further renovations take place!

Wonderful experience! Arianna was very helpful.

It was a great experience, went in with an idea of what we wanted but after some time we were able to find stuff we actually wanted and stayed within our budget.

Debbie did an excellent job showing us all furniture options. She was pleasant to work with and answered all our questions. Top notch customer service. Thanks Debbie!

Excellent customer service

Very disappointed with the after care and customer service once we purchased our sectional. The fabric is wearing already after a few months and Ashley Homestore West said nothing they can do, just have to deal with. Disappointed is an understatement!!!

Robert was fantastic! He provided the best customer service I have ever received. He went above and beyond what I would have expected anyone to do to help me get the chair I needed for my ailing dad. His compassion is one of a kind. Ashley furniture has an amazing associate and deserves a ton of recognition.

First & last time buyer!! Their delivery team ripped my new furniture on delivery because they were mad. Now I'm getting the runaround! Their solution is to re-appholster that piece with no additional guarantees. No full replacement because there is no other piece in all of the USA to find! Yea right! These people don't care! My advice.....go elsewhere to buy your furniture!

Very friendly and helpful staff, they made sure we found what we wanted and were very patient as we took our time to find what best fitted our likes and wants.

Bailey did an awesome job. Asked what we were looking for and worked hard to find what would fit our needs. We will definitely go back for future needs and work with Bailey.

We went in looking for a sectional and found exactly what we were wanting. Debbie was awesome, she knew the answers to all our questions and did everything she could to make sure we got the best deal. We had turned down the protection plan at first, but once Debbie found out we have 5 kids she insisted that she find a way to get us the protection plan, and she did!! Even our little one clung to her like she was family and didn’t want to leave her. So make sure if you go to the west side Ashley Furniture, you find Debbie!

We're very pleased with our mattress, from the sales support to delivery!. Thank you...

Friendly staff , but their furniture is way over priced with bad quality, work on your quality.

We walked into the right store at the right time 😁 Thanks to Michael he set us up on our way with our new goodies thanks you rock!!!!!

Your furniture WILL NEVER ARRIVE. They will quote you 8-12 weeks though. Twenty weeks later and we get yet another answer of "it'll be at the end of month." Problem is, they are just blowing smoke because they don't even know. But come the end of that month, you'll hear the same line again, "it'll be in at the end of the month." Meanwhile, you've forked out money for furniture you don't have and can't use. Go somewhere else. You'll probably get it faster and you'll probably get more help.

Best customer service ever!!!

Debbie did an amazing job! She was extremely helpful and was very knowledgeable. Will definitely come back for any future needs!

One of the best experiences of shopping that we have had. Robert G. was extremely caring, understanding and very knowledgeable without pressuring us at all. The whole staff was great as well. Large selection and nice displays.

Great customer service and a nice selection in the store.

The woman associate was such a huge help. I was approved for $2,800 and she helped me fit everything I was looking for in my budget. And I still didn't use the full amount approved for. Not to mention the amazing deal of paying it off in 24 months for a reasonable monthly payment.

Robert was incredibly helpful, efficient, and pleasant! We’ve been sitting on lawn chairs in our living room since we just moved to the area and this man helped make sure we weren’t waiting 3 months for a couch. Thank you Robert and thank you Ashley Homestore!

Cambria was amazing with us! She was really helpful with our questions. She made our purchase easy for us.

Very unorganized and had to call everytime to check status of sectional as they do not update like they say they will. Didnt hear from them for 6 weeks after order. I've received recent voice-mails and texts, but only after initially posting this and calling the store myself. I do appreciate the reply though. Ty

Great customer service from Derek! Not happy about 8-12 week lead time but I will survive .

Great and friendly service!

Customer service was terrible. We waited for over 45 minutes to get someone to help and then they acted like they didn't really want to answer our questions. Will never shop at the west Ashley store ever again.

Derek was very helpful! I Found a bedroom set at an affordable price! He answered any questions I had and helped me through the process of purchasing what I wanted. If you go here ask for him!

I went in knowing what I wanted. Took me right to what I wanted. Made sure we were getting the best price. No pressure to try to sell anything else.

Ordered a recliner, side board and chest. Sales and management were awesome.

My wife and I went in to look for a new table and were impressed by the great customer service. Andrew, the store manager was fantastic and the other employees were just as helpful and knowledgeable. We left with a new dining set at just the right price. I'd gladly recommend anyone looking for furniture here!

Steve was a pleasure to work with. 😀😀

Teagan was friendly and helpful! Made my trip quick and easy!

I worked with Nathan on 2 separate occasions, he does great work. Knows his facts about each item. Great energy.

Great experience, love our stools. Nathan was awesome to work with.

Awesome customer service, was very quick and easy to order the furniture I wanted. Very friendly staff. Thank you!

Too sharky!! It's a major turn off. Don't go in unless you want to be harassed by a car salesman.

Very friendly happy to help.

Dee was very pleasant to work with. Husband and I went in with dimensions and some photos of our living space and what we had or were planning to decorate our living room with. Gave our color scheme and with Dee’s professional and expert advice was able to help us fine the perfect sectional to fit our needs. I went in already feeling overwhelmed and nervous about what to purchase would everything match and fit together?? Walked out feeling very confident and excited about our purchase. Thank you for making our selection easy. Overall wonderful experience with Dee thank you again. Kelsey & Corwin Henry

Debbie was very kind and helpful! She explained everything in detail and showed me multiple options until we found the piece I was looking for. I would highly recommend Ashley Furniture!

Nathan was super nice and very knowledgeable! Bought a bedroom set, dining room table amd sectional! Definitely recommended him!!!

Great store! Clean, well stocked with lovely pieces of furniture at reasonable prices. Jared was helpful, friendly, and respectful. We’ll definitely shop here again!

lots of selection

Ann and Andrew worked with us twice today answering our many questions on a mattress. They were very patient with us and very personable. Definitely a nice experience.

Great customer service!

Good product knowledge and the ability to explain in detail what we are buying in the mattress and platform. Good service and prompt delivery.

The people on the sales floor were friendly..but the people at the register were not I was making a small purchase and the cashier kept waiting on other people and answering the phone and ignoring me took her fifteen minutes for her to finally ring.me up and that was after I said something to her

Debbie was awesome and very helpful!

Do not get the insurance there. Was told that if something happens it would be replaced. Today finding out that the sales reps don’t fully understand the insurance( this statement came from an Ashley’s furniture customer service rep). If you get it have fun going through the process.

Dee and the Store Managers were great to work with. I always enjoy shopping at Ashley’s!!!

Nathan did a fantastic job of helping us out and finding us a great deal on a new sofa and chair. Very impressed with his attitude and being very personable. The store has a great selection as well.

We went to Ashley today to purchase a sectional for our basement living room. This had proved to be a difficult task given the considerations of size, ability to get the couch down the stairs and pairing this with a piece that we love. However, Ashley HomeStore came through! We were helped by Cambria who was absolutely amazing. She walked us through the store taking all of our considerations into account to help us find a perfect sectional!

Bailey Rose is the Best Employee to work with at the Ashley Furniture Store West. She reaches out, follows thru, and is extremely friendly to work with in all your furniture needs.

20 weeks to recieve the remainder of our furniture. Delayed on deliveries, and then delivery guys refused to bring the furniture into the house and to the basement due to the pandemic. After i had a conversation with management to have this done. They ended up doing it but wouldnt assemble it. Took 30 minutes of argument and calls to even get it downstairs. Worst experience ive ever had with any retailer.

The customer service is horrible....We have honestly spent over $10,000 worth of furniture from ashley furniture looks nice when you buy it and get it home it falls apart quality of furniture is horrendous...service plans they sell are a joke takes forever...and half of time they say its not covered...outdoor furniture is ruined and its not covered.. on my third set of couches from them...its been 2 months from buying my last set of anything from them...and they say it will be 2 more months before I get It

Was serviced by I think people that knows the business, i am very please with the quality, and attention they show me. 👍

Every time we purchase furniture (3 times now) we have issues. This prior purchase is the last time we will be purchasing from this company.

Prices way too high

Nathan was professional, polite and proficient. He never made my wife or I feel pressured or obligated at any point in time. He was simply friendly and easy to work with. Great guy.

Deavon was really helpful and patient.!

Devon was great! Was very personable and helped us pick out our favorite couches in our house!

Great prices and Great Furniture.

Great customer service. Very helpful and patient

I always get great service at Ashley Home Store Wichita West location. Marlene was exceptional. She was very friendly and eager to help with my purchase. Although I declined the 5 year warranty, she did offer to add it to my purchase and explained all of the benefits. I was thankful that she offered the extra protection. Marlene, as well as all the other associates I spoke with, was great. I will definitely return for future purchases. Thank you.

Awesome service by Devon and Tyler. Highly recommended.

We were able to have a really helpful and detailed experience working with Ashley to ensure we found the right furniture for our family! So so thankful. Would recommend every time!!

Had a great salesman named Devon he had a quick answer to all of our questions and helped us pick out the perfect furniture for our home

Employees very kind and informed. Had a great experience and will definitely shop there again.

I purchased a dining room table with 4 chairs and a bench for over $400.00 in late February 2020. That was the sale price. The regular price was over $700.00. About 2 months later, one of the chairs legs fell off. About 5 months after purchasing, chair #2 is starting to fall apart. This happened through normal, regular use. I'm very dissatisfied and beginning to wonder about Ashley's quality.

The salesman I got was very helpful, and professional. Showed me a lot of options and helped get the furniture I wanted, and he was very relatable

Nathan was extremely helpful he showed me many different options. I had a great experience finding furniture. I would recommend Nathan and/or this store.

Staff here are soooo helpful and patient when working with you. They gave me great information and also helpful suggestions!

Good Store, helpful and friendly employees. Marlene helped me find a good bedroom set at a good price. Next time I’m shopping for furniture I’ll definitely come back here.

Best furniture buying experience!

Prices were reasonable in a very large selection I was surprised with. Nathan the young man that helped me was very knowledgeable and good at his job or his age! Would definitely recommend you asking for him to show you around for something you want.

Nathan our sales representative was very professional and took the time to make our shopping experience amazing.

I am highly disappointed with the quality of the furniture. And service. We spent 5,000 dollars on a new bedroom set, living room set, and dining room table about 3 years ago. We are still paying on the furniture. Only to have consistent concerns since day one. For instance, my bedroom dresser with mirror. I have not been able to use my mirror, it sits in storage because we do not have the bolts and screws. We have requested these pieces many times, in which we were told the pieces would be coming by mail. Next, our bed frame fell apart two weeks after it was installed. They came out to fix it. It was repaired but still felt weird. Today, it completely collapsed again. We were shocked to find that the top part of the frame was held together with only 2 screws. Although, it required 5 on each side. Luckily, my toddler was not on it when it happened. And that’s not all, our living room furniture is coming apart at the seams in two places. Someone came out to replace the piece on the recliner, but was not friendly to say the least. The dining room table...the legs on the chairs are all falling apart. The only people that sit at the table are my children and they are all under 60 lbs. So it’s definitely not a weight issue. Either the furniture was not screwed together correctly or it’s just cheaply made. And yes we did have warranties on all pieces. Extended warranties. Yet, we are left with poor quality furniture that we can’t even use. I will never buy Ashley Furniture again.

After spending a day of stress trying to look for a new bedroom set that me and my partner liked for the looks and comfort we finally found the perfect match here. The amount of deals and selections were amazing. It was a lot for us to handle. Thankfully a worker named Dee was extremely helpful showing us all of the best options. She helped boil our choices down and gave us plenty of great financial options as well. We bought a huge bedroom set with a bed frame, mattress, 2 night stands, a dresser , and a chest all for just a lil over 1,700. Such an amazing deal. Easy to put together, with same day pickup! Thanks again Dee and thanks again Ashley furniture store! We highly recommend!

Marlene at the Northwest Wichita, KS location was helpful and super sweet. She went above and beyond to help me compare leather colors! Thank you, Marlene!

Spent the day looking for a kitchen dining set at several furniture stores, finally found what I was looking for at Ashley Furniture West Wichita. Robert Gaytan was very helpful from the moment my son and I entered the doors. It was a seamless experience and I will be shopping at Ashley Furniture again and again. Thank you!

Walked in just trying to find a quick functional dresser. Robert helped us find exactly what we pictured in our new home.

Nathan did a great job and helped us match pieces that were not displayed together. Five stars for sure!!

My name is William Rebstock. We've been going through some home remodeling and in doing so, we thought we would maybe purchase a bit of furniture as well. Our sales person, whose name is Nathan, turned out to be very helpful, very patient and very kind in working with us through his insight and professionalism and ... not to forget, our needs. It took us several days to decide due to the covid rules and he always made himself available. We witnessed this professional courtesy and eagerness to help from all the sales people we encountered including management. We would not hesitate to recommend others to Ashley's Furniture Store for their decorating needs for either businessor home. I would like to personally extend my gratitude for the wonderful experience we had as a family on a mission. Thank you Nathan!! I would also like to share the same gratitude with a manager by the name of Andrew who also provided guidance on our final day when Nathan was unable to further assist us. Thank you!

Very helpful salesperson. She was courteous and caring and VERY patient with my grumpy hubby.

I called earlier in the day to get some info on bed frames I found on their website, Robert was so patient with me over the phone and even helped me navigate different products. I decided to go in store and Robert was still there and showed me around the showroom. He asked all the right questions to right fit me in to what I was interested in and ultimately found the perfect combo of furniture for my taste. It can be stressful to spend a lump sum of money all at once but Robert made the experience less stressful and fun at the same time. Definitely recommend him to anyone interested in buying from Ashley furniture west!!!!

Robert provided an excellent service, he wasn’t pushy or overbearing, and worked really hard to make us comfortable in our new home!

Nathan did an outstanding job helping us with our tv stand yesterday. Really helpful and nice.

We were in a hurry to get a new bed for our new home so we headed to Ashley HomeStore and we’re greeted immediately by Nathan. He did a great job helping us pick a great bed and made sure we got the best deal for what we wanted! A lot of times leaving a retail store you leave feeling like you’re just another customer and commission check, but Nathan did a great job making us feel welcomed and like our needs were taken very seriously! Thank you Nathan for helping us out!

Both experiences I’ve had at Ashley Furniture West were GREAT! The sales people don’t make you feel suffocated or pressured. Nathan is amazing! Super helpful, I definitely recommend him if you’re looking for a great sales associate! He made sure we got exactly what we were looking for and didn’t give up on us no matter how long it took to make the decision.

Sales guy was very knowledgeable and friendly. Took his time and was very helpful.

Very helpful. Willing to give us ideas on what furniture would look good in our home.

Sandra marin is absolutely the besr

We had a great experience here! Highly recommended! Walked out $1500 under budget!

Michele worked so hard to get every item on my list. She went above and beyond for my family to ensure a great experience. Thank you for being so wonderful, Michele!

Incredibly friendly and helpful sales staff all while not being pushy at all. Thank you Denny!

We go to Ashley home store often. The service is great. The staff is very nice and helpful.

Nathan was very helpful, informative and got me fixed up with exactly what I was looking for super quick!!

Great customer service! Ashley provided me with a plethora of information and helped ensure the sectional would fit in our home appropriately.

Nathan T. Out at Ashley's furniture was an amazing sales expert!! Very friendly was on point and helped with everything we needed I recommend going for all your home furniture needs for sure!!

Michele B. was amazing, she walked us around with us for multiple hours and helped us coordinate multiple rooms. She was patient and went above and beyond to meet our needs. She assisted in helping us make multiple changes and walked back and forth around the store multiple times. She was great with our 7 month old and even carried her around for us while we tried out beds. Could not be happier with our experience today!!! Will definitely be back for future purchases.

Love the salesman, Denny so personable...

Very nice sales people. These guys really have their act together! Great service!

My daughter and I had been to three different furniture stores looking for a bed with a lot of specific requests before stopping in at Ashley HomeStore. We were immediately greeted by Michael who listened to our list of requests and he found exactly what we were looking for! It was also on sale for a great price! Waiting 2-3 weeks is not a worry for us at all since we found what we were looking for! Michael was very professional and helpful! We will return again for future purchases.

Very easy, very personable, quick process, lots of help from Robert who helped me start to finish.

I worked with Nathan who was extremely professional and accommodating. He was friendly and went out of his way several times to help me. The delivery guys were great as well. I only bought a single sofa but I was treated like you would expect to be treated if you were spending $5000 or more - I'll be sure to shop at Ashley Furniture and work with Nathan again when I do.

Nathan was super helpful and patient with us. You could tell he cared more about helping us find what is right for us than just making a sale. We went to furniture row as well and while they more selection, they were not as helpful.

Dee B. was helpful in picking & designing the couch layout today. Thanks

Great Service..

Nathan was my sales rep and he was so awesome and knew exactly what I was looking for for my Boho livingroom. He was especially nice to my son who talked his ear off about wrestling!😉 Thank you so much for all your help Nathan!!

Nathan was awesome he showed us different styles of sofas and took the time to answer all our questions. And suggested payment options.

Dee helped us make purchases today in a friendly, no- pressure, and informative manner. We were impressed and grateful for her today!

Staff is always friendly and helpful!

Great place to shop. Bought a new tv stand and got a pretty good deal. Thank you Ashley HomeStore.

Nathan was great! Very knowledgeable, and extremely patient and kind.

Absolutely NO pressure to purchase anything. Our sales associate Dee, let us look around & answered any questions we asked. No matter how silly of a question it may have been. Made us feel as if a well known friend or family member was helping us find exactly what we were looking for. Will definitely recommend Ashley Home Store & Dee as somewhere & who to help with their home furnishing needs.

Anne did a fantastic job taking care of us! She was patient and answered all of our questions and made things convenient for us. We will definitely be back for any other furniture needs that we have!

No pressure sales. Robert helped us with purchase of a bedroom set, mattress and sofa. He was great to work with. We found just what we were searching for here.

Brayden was very helpful with our purchase and we were very happy with the customer service

Dee was our saleswoman. She was very low pressure and extremely knowledgeable and helpful. We shopped several places and Ashley had the best quality as well as the lowest prices.

Always a sale...

Good furniture reasonably priced

Wonderful experience everyone was nice and we will definitely shop here again

They have alot of good stuff.

Michael S. Was very patient and informative when answering our questions. We did not feel pressured to purchase anything!

Devin was very helpful and friendly! My husband and I walked in and told him everything we needed on a furniture set

Anne was amazing. We had gone to multiple stores and she helped us find a bedroom set we are very happy with!

This store does a great job! I have used them on a couple occasions. Melissa Q. did an excellent job in finding what I needed concerning my specific situation. Thank you Ashley and Melissa!!!

I'm giving him a 5-star review for the simple fact that I did get a loveseat. The lady was nice but she was pushy. And I found out afterwards that she has stole the account from another person but overall the business is fine

In and out, greeted and helped quickly. Down side is of something needs to be ordered it takes 2 weeks.

I wanted to wait for a few months before I made a report on my chair. It's held up great. I love it! The fabric is of quality, soft and durable. The sales person was wonderful. We are saving up for another.

Melissa was a wonderful consultant in our search for a mattress set that we needed at our time in life. She listened to our needs/wants. Professional all along the search process. We would certainly recommend her to anyone looking for help in determining their furniture needs. Additionally, Cooper was a pleasure to work with and very professional throughout the process. Thank you, Melissa!!! We are looking forward to some great, restful sleeping!!

The sales lady Dee was awsom she wasn't pushy and spent 4 hrs with us she let us make all the decisions. And the rest of the staff was friendly. Would recommend this store highly. Thank you so much for all your wonderful help.

Melissa was great to work with to help us furnish our new place! Answered lots of questions and helped us problem solve! Would definitely recommend her!

WONDERFUL customer service but the furniture quality needs improvement

Melissa Q did an excellent job helping me with my furniture purchase. She is very knowledgeable and willing to go the extra mile to make sure you're taken care of. I would definitely recommend going and seeing her for all your furniture needs

Melissa, Cooper, and Abraham were so wonderful! They helped save us hundreds of dollars on a new mattress and bedroom set. I loved working with this local business!

Disappointed the product we purchased wasn't in stock. Have to wait 8 weeks. Rec'd a call from the store. Item will be delivered Monday. My expectation are very high when an item is over several grand. Don't like to wait!

We were able to find a better price with another local dealer but they price matched and so we made another purchase through Ashley homestore. Great customer service!!!

The sales people are great, they got me in and out faster then expected. I ended up exchanging the coffee table for another one. Without paying extra fees. It was a quick hassel free exchange, very impressed!

Bill was great! Super Helpful and was happy to answer all our questions!

Couldn’t be more pleased with my experience at Ashley! Melissa was incredibly helpful and very pleasant to work with. She made the buying process nice and easy. I would highly recommend Ashley HomeStore!

More style and decor

Loved working with Melissa! This was our second time coming back to Ashley and she’s made everything a breeze! Highly recommend :)

Customer service went above and beyond for me. My 6 year old daughter was with me and usually doesn't handle being in stores without toys for long, but she was entertained and I was helped greatly. Got a better product than I intended on buying with all the sales and special financing.

Danny helped us find exactly what we were looking for. He helped us get a good price with absolutely no pressure! My husband & I highly recommend Ashley HomeStore Wichita West and Danny!

Avoid both Ashley Furniture locations. The furniture is incredibly low quality and the cost for it is ridiculously high. The couch we purchased from them starting sagging on one side less than a month after we purchased it. We bought a protection plan on the couch they said we could use to replace it but then we would be out the $200 for the protection plan and they only offer to replace the couch with the same model or give you store credit to get another poor quality and repeat the same cycle again. I advise you to choose another furniture store with decent prices and furniture that won't fall apart on the way home.

Awesome experience! Melissa was So helpful!! She was super friendly and helpful with picking out the perfect couch for our new home!!! Would highly recommend!!

Great buying experience. Lots of choices and Payton was a great help through the whole process.

great experience

Robert was so helpful! He went around the entire store with us and explained details of each sofa until we found one we liked. He was very patient and informative. Will definitely come back to see him when we are ready for more furniture!

Have bought furniture from them a few times now. Previously, had an issue with a chair being delivered broken and they replaced it free of charge. Service is always been very good. We had Dee last time who was patient and very good at finding our specific requests. Were quick on delivery and their new care plan is worth asking the details about.

Melissa was very helpful and gave us a great price! Love our bedroom set!

Robert and abraham are great! Everyone there are really awesome people and we got a great price that was lower than anyone else we looked at.

Nice person assisting just a little annoying not being left alone for 5 seconds.

Good selection and good quality for the price. Great customer service.

I called the store in advance for a bedroom set to see if was in stock, they tell me yes and when I got there they try to sell me some other stuff. I was there for 2 hours and when I went to pay they tell me that while the sales guy was trying to sell me other stuff someone else got the bedroom set I wanted. This store is a joke. However I went to the store in the East and I explained what happened to me at the west location they were surprised they said they have the same distribution center. However the east location was able to get me what I wanted. So no excuses... Whenever you want to help a customer you will do anything to do it. Plus when I first put a step into the store I knew I wanted that bedroom set. I was making my mind on other items, not on a bedroom set you tell me I could pick up that day.

Nathan was very helpful and friendly. Would highly recommend him and Ashley Furniture

Went in a few weeks ago and was stalked by a sales lady so badly me and my fiancé almost didn’t go back there but we decided to give it one last try since they had some amazing Fourth of July sales. We went in yesterday and were greeted by a young gentleman named Nathan who was incredibly friendly and easy to talk with and was not pushy at all. Needless to say we left over an hour later with a brand new bedroom set and could not be more pleased and excited about it! Would absolutely recommend going in and asking for Nathan in the Wichita location, he will be incredibly helpful and you know from minute one he’s there to help find you what you want, not sell you something to make money off commission!

Dee helped us and she was wonderful to work with. She was patient and helpful without being pushy at all. She was really great. Tyler, one of the managers, was very helpful also. He explained a few things about taking the furniture apart if needed and other things that were helpful. They worked together and made it so we could pick up our couches that day. They were both great!

Melissa was great and helped us find exactly what we needed and answered all of our questions. Always fantastic service when we come here.

Greeted us with a friendly smile. Great customer service from when we first walked through the door until the end. Answered all of our questions promptly.

Melissa was friendly, informative and didn't hover or pressure us. She talked with us about the function and purpose of our piece, the room it was going into and the color of the walls. We appreciated her input and ideas. Thanks Melissa!!

Very nice and helpful salesperson and management. Excellent experience

Melissa was very knowledgeable, patient, and professional.

Bill was great! Very accommodating to my situation. He wanted me to get what I wanted and wasn't pushing for a sale! Everyone there was very friendly. Highly recommend!

Dee was so helpful finding our Son’s new big boy bedroom set! Nothing but great customer service from her and the staff. Will always be loyal to Ashley’s!

Great service. Nathan was very helpful.

Bill did an amazing job explaining everything to me and listening to what I was looking for and needing! I also was in need of a mattress and I have a back problem and he pointed me in the right direction and now I have a beautiful bed set with a mattress and pillow fit to my needs!!

Did an excellent job gathering all the information we need to make the best decision up on a sectional couch. Nathan was real personable and easy to talk to. It wasn’t too pushy or overbearing.

Nathan was an outstanding sales man. He showed us many choices and was very friendly about it. He carried many chairs around to make sure we liked the way the chairs looked with our couch. Great young man! Very pleasant and friendly! We will definitely be back to shop.

Nathan T. was very helpful in directing us to the items we were looking to purchase and then he went above and beyond to make sure we got a great deal on our purchase.

Had a great experience buying a new bed. Peter was extremely helpful and friendly. I got a great deal on my bed and was able to get it quickly. Will definitely come back in the future for more furniture.

Melissa was extremely helpful and gave us great insight into what we were looking for! Highly recommend Ashley’s! Phenomenal customer service overall!

Nathan at Ashley Furniture Store was so helpful. He showed us to exactly what we wanted, was not pushy and truly wanted to be helpful. We left the store wanting to think about it and when we returned he remembered our names and was do kind and ready to get us what we needed.

She was very knowledgeable and pleasant to work with. She made our purchase simple and stress free.

Nathan made it one of the best experiences we had at Ashley furniture, will definitely be back.

After purchasing a complete bed set with a mattress from them the mattress fell apart several times due to the glue not holding the memorial foam together after less than a year, happened again less than 6months of use. We had to spend an additional $400 the third time because they no longer made the model of bed needing replaced. Now when using their insurance company Montage for a large sectional purchased there, it’s taken them a month 4/13-5/13 to finally have something done. I had to reach out for every single update and I was never called back when told they would. I feel as though neither the customer service staff nor montage themselves care about their customers experience.

Today it has been a week haven’t heard anything about our couch arriving yet, had I it might have been 5 stars. Thanks for working with me. Appreciated your time.

Nathan was very nice & helpful. Mid-quality furniture.

Nathan was great.

Awesome service these guys really went out of their way to be a part of your purchasing and decisions. It was incredibly evident they were all genuinely happy to have us at their store!

Love my furniture

They took the time to help us get what we wanted, and were very nice!

Thank you, Melissa for helping us find a great living room set!! :)

Reasonably accomodating

Dee stepped in and answered a question that led us to finding a new sectional. She was more than we could have hoped for and was very patient helping us measure and get the configuration just right.

My salesperson, Denny, was great! Very friendly, helpful and knowledgeable. Was not pressuring at all. He made my purchase an enjoyable experience.

Furniture selection

Our sales representative Anne was very helpful and professional. We got a great deal on our bedroom set. We were very satisfied with the selection, quality and styles on display. Our family has purchased here and are very pleased.

Melissa was awesome!

Took them 7 weeks to get my couch & Loveseat in. Then it took them 3 days to deliver my stuff. Then it had cuts in the leather and stuff wrong with the furniture. And 2 weeks later they still haven't fixed my stuff. And they don't care.

Melissa was absolutely amazing! We came in wanting a new, low maintenance couch and Melissa went above and beyond. She helped us find EXACTLY what we were looking for with the best price. She was not pushy and super understanding of when we wanted the couch delivered and everything. Melissa was very helpful, showed us a lot of products and was honest about which ones were her favorite and the most cost friendly. I would highly recommend coming in and asking Melissa to help you!

Be careful with their sales people there. Full of liars and when they deliver your stuff it takes them forever to come out with repairs. Not happy with them, and will never come back to this location.

I came in looking for bed and mattresses. I did a complete walk through and the staff was friendly. I will be back thanks

Helped me so much with my experience and made it simple and easy! Thanks Melissa

Peter was very helpful and professional in his approach today! He showed us all our options and then explained payment and delivery. To top it all off Ashley’s gave us a good deal on delivery! My wife and I were in and out in less than an hour.

We had a great experience buying a new bed. My mother has back issues and needs a mattress and adjustable frame. Denny was very helpful in finding the perfect set for her. Thank you for all you help.

Great experience. Great Sales Associate, Robert.

The experience was amazing! I will definitely be back. Peter was exceptional help, very knowledgeable and not the typical pushy sales person from other furniture stores I’ve been. He explained things well and offered me patience to consider my selection options throughout my visit. Thank you for such excellent customer service!

Melissa took her time to help us pick out a bedroom set and a mattress. She was very patient with us when we were indecisive and couldn’t agree on colors or mattress comfort. She didn’t rush us through the process and made sure we got the best prices available, explaining exactly what was going to be on our order and how much everything would cost. She also showed us many options and not just a few.

Our sales person was amazing, listened to what we where looking for and kept us in budget.

This is the second time we’ve gone to Ashley furniture very pleased with their customer service As well as their selections and prices recommend you check them out if you’re looking for furniture at a good price and good quality

I went to Ashley Homestore on 21st and Maize to look at some new furniture. I had been to several furniture stores. Peter greeted me when I walked in and helped me find what I had in mind. He worked with me for 2 days to get the right combination. He moved furniture together from one end of the store to another and had it all set up to show my husband when I brought him in to make make the final purchase. He was amazing!!! We will be going back for our bedroom furniture soon. They also recognized my husband being a veteran and gave him a 5% Military discount and thanked him for his service. I highly recommend Ashley Homestore and I couldn’t have asked for a better salesman than Peter.

Our salesman Robert Gayton was great! Robert was very friendly, helpful, and patient as we found the furniture that was right for us! Thanks Robert!

Melissa was friendly and helpful. She stayed late with us and helped us find something we love. Her professionalism and eye for color are huge assets. If you're shopping at Ashley's, ask for melissa!

Melissa was super helpful and very patient as we were deciding on a couch! We have made many purchases at Ashley furniture and have always been happy with our purchases.

Michele is amazing! She surpassed our expections and helped us find several items we were looking for. She’s everything you look for in a representative and Ashely’s is lucky to have her as an employee.

Melissa was very helpful in finding our requests with a little bit of chose in color. We found exactly what we were looking for.

Excellent experience. I was helped by Peter C. , he was super knowledgeable on all of my questions. I would highly recommend this store and will be returning for my other furniture needs.

Loved working with Dee. We went in and looked around first. She listened to what we were looking for and showed us around. We fell in love with a set. Needed some time to think, she was no pressure. Came back a week later looking for her to buy that set. Can’t wait for delivery.

The furniture from here was reasonably priced and looks nice. However, do NOT let them talk you into buying their protection plans. the Ashley sales people told us that plan would cover pretty much anything that could go wrong. However, the plan is through a separate company and that company refused to do anything about any of the issues on any of our furniture pieces. Their response was as follows: "The information provided to us indicates that the problem reported occurred during the delivery of this item to your home, or was a result of damage that occurred while the Covered Product was being moved from one location to another location. The terms and conditions of your protection plan exclude damage that occurs during delivery or transit.  The information provided to us indicates that your problem is caused by general wear of your Covered Product, and is not the result of a structural breakdown or accidental damage. Your protection plan does not cover wear-related issues, such as fading, wear, seam separation, stress tears, loss of foam resiliency, pilling or fraying of fabric; leather or vinyl color loss or cracking and peeling, splits on bi-cast leather, and scratches, dents or chips that do not penetrate the finish or expose the substrate."

I came into the store not knowing exactly what i wanted. Ann greeted me, and when i asked for some time to look around she was very considerate. Once i found what i wanted she was more than accommodating, as well was the manager, Kyle. I often walk out of furniture stores due to pushy salesmen. I recommend this store and will come back for any future purchases.

Tyler was very knowledgeable and helpful. Easy to work with, no pressure.

It was so nice working with Bill L.! We were furnishing two rooms and he did a great job of helping us find everything we wanted. Also, the young lady who took care of payment was both polite and helpful and answered all my questions. We had a stress-free day of shopping!

Pete did a great job and helped us to have a good experience shopping at Ashley furniture! We will find him again next time we come in!

Tyler was super helpful and friendly in helping me to find new recliners. Thank you!

Amazing experience at this location. Tyler worked with me and really tried to understand my needs and what I was looking for. He was then able to match me up with several different recliner options. After finding one I liked, I went to a couple other places. Didn’t get the same amazing customer service or find a recliner I liked. Ultimately I returned to Ashley Furniture and purchased the recliner I liked from Tyler. He was very professional and hands down one of the best sales reps I have ever delt with. He deserves a raise or something.

Melissa made our experience purchasing new bedroom furniture effortless. She answered all of our questions and went out of her way to find out specifics because our particular set was not on the show floor. Thank you, Melissa!! We love our new bedroom furniture!

The staff was very nice and extremely helpful. We narrowed our choices very quickly and found what we wanted within 30 minutes. I'm very happy with my purchase and will be returning in the future.

We came in on a Saturday that happen to be the last day of a 30% off sale. We found exactly what we were looking for amd for less than we expected. Tyler was a great help and didn't pressure us. He did a great job! I would definitely go back.

Our experience was great! Melissa was very helpful with helping us select new furniture for our basement. Will be back for sure!

Table started to get white showing after peeling, they sent out a guy with paint pins to repair and it seemed like a joke, a year later it got so bad i bought a new table from a competitor. Ive spent over 10k at Ashley over the years, everthing else has held up....when my parents moved here we did not take them there, they spent 17k somewhere else. Do real repairs when under coverage or replace the items.

Bought furniture and pit a warranty on it. Have been fighting it. I even proved it was a rip not a hole. Literally store won't help and warranty company stopped calling and emailing. Will never get a warranty again and will give hard thought to shopping ashley

Excellent service

Most of our home is furnished by Ashley, and we are never disappointed! Great staff and delivery !

Great selection and great service, very friendly and knowledgeable.