Ashley Store | Florence, KY 41042

Friendly and decent prices. Good quality.

Friendly staff and great selection

Roy S was amazing to work with. The best in all the traits from a salesman. Will definitely work with him again!!

Wayne was the best! Made me feel like I was buying from family.

Sales rep was super friendly and knowledgeable

Roy is an outstanding salesman. Patient, and informative!!

This was my third time financing a purchase through Ashley Furniture (over the span of 18 years) and I've yet to have a negative experience. I'm medically retired from the Marine Corps, and was in the market for a new mattress, possibly an adjustable frame. Had a set budget in mind, but was also serious about ignoring said budget if I found something that would help with my constant back pain. Our salesman, Roy Strader, introduced himself and was very kind and personable, but he didn't hover over us the entire time (major pet peeve of mine). Roy allowed my girlfriend and I time to test out various mattresses and frames, and would pop back every 10 minutes or so just to see if we had questions. We spent nearly two hours there, and were able to find an excellent mattress and adjustable bed frame. However, I don't do impulse buys and politely told Roy we were interested, but would be looking at another place. Roy was a professional and totally understood, although I had a feeling we'd be coming back the same day. Sure enough, we did. After some careful negotiating (I was able to have a $400 promotional credit applied to the adjustable frame, whereas initially that credit could only be used towards another in-store purchase), Roy was able to get us to a price I was comfortable with (along with 36 months at 0% APR financing). Applied for the loan via Synchrony Bank and was approved in minutes. Signed a few forms, and should be getting my bed delivered by next weekend (they'll also be disposing of my current mattress and box spring, at no charge). It wasn't cheap, but once you reach my age (40) you realize how important quality sleep is. I don't have an ounce of buyer's remorse, and honestly can't think of a single negative thing to say about this experience. Once again, Roy was a consummate professional, highly knowledgeable in his craft, extremely friendly, and never pressured me into making a decision. Not only do I recommend this store, but also working with Roy if you're able to. Also wanted to give kudos to two other staff members who were of the same caliber as Roy; they were equally polite and helpful with our questions (we had a lot). Thank you, Roy! Beyond excited to get my bed.

Today I bought a full bedroom suit and mattress for my mom. I also bought a desk for my home office. I worked with Stephanie VanBenschoten and she could not have been more helpful. Will be going to Steph for all my future furnishing needs. Thank you!!