Ashley Baltimore, MD 21237

Ashley Baltimore, MD

Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.3 Star Star Star Star
(909 reviews)
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Joe Drescher 5/10/22

Abdul was very friendly and helpful. He made sure that I left with what I wanted.

Sadaquat Liaqat 5/7/22

I wish there was an option of zero rating, I would have given that to them, extremely pathetic service from Ashley and specially this location. I never got an honest answer. I ordered a Sofa set back in January 2022 and they gave estimated time 4-12 weeks and representative even went on saying " its just an estimated time and mostly it arrives in 4 weeks" Then they give me delivery date in end of March and then mid April. When I did not get my sofa delivered in 12 weeks, I went there to cancel the order, then they said its been shipped and should arrive by May 3rd, I am still waiting and whenever I call their response is "Its in transit". I wonder its in transit from Mars planet..!

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Mark Borunda 5/7/22

Kevin was super personable. Nice people and they want to work with you! Thanks!

Star Star
Latisha White 5/3/22

James McNary 5/2/22

Most of the items in my home which includes two bedrooms, a dining room table, and a couch, are from Ashley Furniture. I ordered a bedroom set February 25th I understood there was a delay but when I called they have had my bed for over a month so I asked if they could deliver it. I'm so tired of sleeping on the floor. My folks are elderly and went through some stuff with covid so now they live here. However when I tried calling Ashley they told me that they will not deliver my bed even though that they have it. It seems they would at least deliver it to make space at the warehouse but they denied my request. Because I'm very tired of sleeping on the floor I have decided to cancel the dresser so I can get my bed. On the other hand I'm thinking about canceling the whole thing. It would have been nice to have my bed delivered and whenever the dresser come in that could have been delivered then since they don't have a confirmed date. Now that's good customer service. Ashley furniture has lost me as a faithful customer.

Annya Degraff 4/28/22

This store is one of the worst customer service experience I have ever had, their delivery truck hit my car, last year and I still waiting for some one to help. They have very poor service, the parking lot is always empty. I wonder why? 🤔

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Only Crxbby 4/20/22

JR was so helpful and gave GREAT customer service! ☺️

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Amanda Davis 4/20/22

Awesome service!!!!! Thanks Ashely Abdul is the man and Kevin is also super helpful!!!!

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hoang nguyem 4/19/22

Great service from Abdullah Syed made it simple quick and easy answered all questions straight to the point definitely will recommend family and friends to Abdullah because they will be taken care of

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Stephanie M. Stankowski 4/19/22

Went in tonight to browse for a new couch. JR approached us very professionally and let us know he was there to help but have us space. He was very personable and checked in a couple times without being pushy. He answered questions and was knowledgeable. We wound up buying a couch and the process was smooth, relaxed, and enjoyable because of him. Thanks JR!

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