Ashley Store | Bel Air, MD 21015

We recently purchased two pieces of furniture from this location and were very pleased with the experience (a desk and an entertainment cabinet to be used as an office "credenza"). After seeing a desk online, we visited the store to see if they had one on display which they did. We have to give a shout out to Rachel in customer service who assisted me with an after purchase inquiry ... she went out of her way to find a solution to my question and provided great customer service. Terri, the sales associate was so helpful ... she patiently showed us all the possibilities of pieces that would meet our request. She also worked to get the best deal with our pricing. The delivery was smooth and timely ... the guys put together both pieces of furniture quickly and without a problem. We are happy with the staff, furniture, pricing and delivery that we experienced with this location of Ashley Furniture.

I was greeted immediately upon walking in the door. Alysia was very friendly and informative. It is a wonderful store and I will definitely recommend it to others.

I went shopping for my 3rd piece of furniture from Ashley. It was my first time to this location, but Brittany was ready for me! She walked with me through the MASSIVE store, helped me with my many, many questions, and I knew she wanted to help me get something I truly liked. Pumulo helped me with all of the financing questions when I was ready. I would recommend this store to anyone. Great experience every time!

I went with my Aunt to buy a sofa. Abdul was awesome! He delivered an outstanding level of customer service.

I recently purchased furniture at Ashley in October and was helped by Abdul and was very impressed with his professional demeanor and excellent salesmanship. He never made me feel pressured to buy more expensive furniture nor did he act put out by the time I took to make up my mind. He was very respectful of my time and allowed me to look at my leisure and choose what I liked. Even though I changed my mind several times he was patient, courteous and professional the entire time. I was very impressed because in the past I was treated very rudely by another salesman at the Ashley store in Bel Air before it closed. Abdul made this experience very pleasant and I would highly recommend him to others. And “Z” who checked me out and explained the purchase policy and scheduled my delivery. He too was very professional, courteous and kind. A couple weeks later I went back to purchase the love seat that matched the couch but Abdul was off that day. I was helped by Emily and she was also very professional, friendly and respectful. When I explained why I was there she helped me find the love seat and purchase it with no delay or issues. She also made sure Abdul received the credit for the sale because I had purchased the original furniture set with Abdul, I was extremely impressed with her professional consideration of her colleague in his absence and her morale and integrity. It showed her true character and professionalism and I would also highly recommend Emily too. I was checked out that day by Rachel who was also very professional and courteous. I will definitely purchase ALL my furniture needs at Ashley Furniture in Churchville, MD. They have a staff of true professionals and highly conscientious salespeople who care about each other as well as their customers … something that is truly rare and hard to find in sales people who are often very competitive and cut throat. Thank you Ashley Furniture of Churchville. I will highly recommend your store to friends and family!!! God bless your employees and your business … in JESUS Mighty and Powerful Name. AMEN.🙏

Charlie and Rachel were extremely helpful and efficient. Bought a beautiful reclining loveseat and dining room table and chairs Saturday. We were in and out within 35 minutes!

Amber and Charlie were very helpful. Thank you both!

Amber at the front desk made this whole process a breeze. My wife and I purchased a mattress and had so many questions, she could answer all of them with a smile!

Joanne helped my husband and I buy the right mattress for our backs, she was so informative and detailed! Also patient because we are so picky. Great experience.

Alysia was of great help and knowledgeable!