Ashley Catonsville, MD 21228

Nate was amazing today with helping me find my mattress and living room furniture ! He was nothing short of Amazing! I will be coming back

So, I was looking for furniture for my new apartment and decided to stop by Ashely's. A sales rep named Jay helped me out. I found everything I needed and was provided exceptional customer service... definitely would shop there again.

Went in nervous, but needing to furnish my new apartment. Nate Was my sales man and he was very attentive and helped me match all the items for my bedroom and living room. Unfortunately they were not able to help me so I went to price busters instead and got everything I needed and more. Everything came in less than a week where as Ashley’s said I would have had to wait 14 weeks.

I love this location the nice young lady Tatyana I think that’s her name. She really helped us with deciding . She was patient with us and very friendly:) wish more sales associates were like that . Can’t wait to receive our new furniture. So thanks to the young lady Tatyana were so excited.

I purchased Furniture on Nov 18th and was told at the time of purchase that all items were in stock. The receipt stated 8 to 12 weeks, which I understood given the current COVID delivery times. Upon the end of 12 weeks I went back to the store which I still had not received the items purchased. I noticed on the website the items were now at a sale price 300 dollars less, and I was told by store associates that per the policy I wouldn't be able to receive the discounted price. The store associates then proceeded to show me my order which had a couch of a totally different color than what I ordered. After being argumentative the sales person I dealt with was able to rectify that I was correct. The store associates were argumentative and not accommodating. I will never shop here ever again they have horrible customer service 😒 I got a refund for the couch and I'm still waiting on bed and dining table.

I went to this shop for “just lookin”. But the crew over there were very helpful and nice, and I end up buying. Hayel the tall guy over there was very helpful and understanding. While I was there on of the ladies who work there found a baby fox in the parking lot. She took it to the vet because it was injured. I think her name is Tatyana.Such a great lady. This is the baby fox in the pic.

I was very pleased with Tatyana's customer service and her pleasant personality. I recommend allowing her to assist with your furniture needs. I can't wait to allow her to assist me in shopping for my new dining room set.

Nice store.. great custmoer service.. highly recommend the lady Knicoal for help!

So I ordered my furniture January 2nd and and it came January the 27th I was very pleased with the service and how I was help I was greeted and help by the young lady named Knicoal she was very nice and pretty I appreciate her services

Tatyana was very assertive with helping me and my partner find a comfortable couch for a STEAL! I CANT WAIT FOR IT TO COME IN!!!