Ashley Store | Columbia, MD 21045

Paula greeted us as we walked in and gave us a layout of the store. We browsed for a couch on our own time, and Paula checked in on us without being pushy. We even left to compare selections at a different store. When we returned, Paula was ready to help, even going so far as to help me configure a sectional couch to fit the space we have. We bought the couch we loved and a cabinet. We'll definitely come back to work with Paula again.

Scam delivery service!

Love Ashley store The sales people are all great J Michael helped me a lot very patiently with my shopping choices General manager very professional and pleasant they follow up with you if any delays I would recommend this store in Columbia 100 percent

The absolute worse. Horrible. Bought a sofa that sinks and slides. I’ve been complaining for months. They give me the run around knowing they have no intentions of making it right. Discount prices mean discount customer service and cheap furniture. They sent someone out that said they can repair my sofa. Why would I want a brand new sofa repaired. I did not buy from a salvage barn… or did I??? I will never ever buy from them again. I will spend more for quality and good service. Don’t trust them, they specialize in cheap furniture. It’s not a sale it’s a rip off!!! Save your coins and buy quality furniture somewhere else!!! I would give no stars but it’s not and option. BTW. Ashley and Regency furniture are the same…. Rip offs!! I will also be reporting them to the better business bureau and consumer reports!! 👎

Ms. Fatima is very professional, pleasant and very helpful today. I can’t wait for my living room set to be delivered!!!!!

We purchased our furniture today and Albright helped us with a very smooth and easy process. We are more than happy with her customer service! THANK YOU Albright!

Paula was very helpful and knowledgeable and professional. She was not high pressure but readily available when we needed assistance. She was able to help us get the best pricing available on our purchase. We would highly recommended working with her. Thank you Paula!

We just picked out a table that they had three of on the floor. Two were damaged and we wanted the third one. But to our surprise the “designer” wanted that piece to be there for “show” so they made us walk out the door. The store is empty whenever we come anyway, no wonder they don’t do much business if they treat their customers like this.

Manny was very friendly,courteous and professional. He went above and beyond to make sure we got what we wanted Very satisfied!!!!!!!!

We were so lucky to be helped by Chief , Kaingu Milunga. He is the kindest most helpful person at Ashley! He helped pick out our dream dining chairs and a cabinet and worked with us as we went back and forth deciding if we were going to get it or not. Will be going back to Ashley to purchase more all because of chief!!