Ashley Store | Gaithersburg, MD 20877

Ish Verma sales consultant Good he help me to select the furniture

Ish Verma, Sales Consultant. Was very helpful and informative.

Ish Verma sales consultant at the Gaithersburg location was extremely professional and very knowledgeable and most importantly polite and had a positive attitude towards his customer's. If you are looking for furniture for your home, don’t look any further then Mr. Ish Verma. Thanks for your help!

Our Sales Representative, Dory Angel, at the Gaithersburg location was 5 amazing stars. He greeted us as we entered, was super knowledgable, not pushy, provided great recommendations, and we felt that he truly enjoyed helping his customers. He was genuine and we had a great experience for our mattress and bed frame purchase at Ashley’s because of Dory.

534 N Frederick Ave, Gaithersburg,MD20877 Ashley Furniture Store. I had purchased a Jaurao bedroom collection from them. On the delivery day there delivery team damaged my property by making such a big hole on my wall by dropping the chest which also broke one drawer of the chest. Then they damaged my dresser and the bed by drilling extra Ashley Furniture Home store534 N Frederick Ave Gaithersburg , MD 20877 If you have any questions or concerns, please contact the BBB assigned to your complaint:BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania1411 K St. NW, 10th Floor Washington, DC 20005- 3404(202) 393-8000 <a href="https://www.bbb.org/file-a-complaint/0241-unlisted-undefined/form/84f6d2b0-daee-4c21-8f74-2fc3f9947dcb" rel="noopener nofollow" target="_blank">https://www.bbb.org/file-a-complaint/0241-unlisted-undefined/form/84f6d2b0-daee-4c21-8f74-2fc3f9947dcb</a> 11/18/23, 10:36 PM Page 1 of 4 holes in it to assemble it which caused the nails to be out only. Then I received a damaged nightstand and a defective bed, as it has big gaps in the front and headboard sides in which my infant actually fell also. I called the store the same day informing them of all the issues but they said they can't do anything and gave me their cooperate office number who asked me to email them all the issues with pictures and asked for 7 to 10bussiness days. So I actually informed them of all the issues within the 72 hour window. In the meantime they denied my property damage claim and said we will not do anything. Then after 10 days when I contacted them regarding the damage/defective furniture they gave me their service department number who's representative misbehaved with me when I told her that my son fell in the bed gaps and got hurt also. Then the service department said that we will not do anything and that we have to keep the furniture as it is. What bothers me is there"I don't care"attitude towards my infant getting hurt. I have never witnessed such a behavior and was not expecting from such a big furniture store to have such a no care attitude towards my infants safety. I am really concerned about my infants safety and writing in this forum to have a written proof that if by chance my infant gets hurt due to the nails that are coming out of the bed or if he falls in the bed gap then only Ashley Furniture store from where I bought the furniture will be responsible. I have all the call logs and emails conversations that I had with them within 72 hrs of delivery. I have to put pillows to cover the bed gap as it's a manufacture defect.

The sales associate Ish Verma was very knowledgeable, helpful, and friendly. We had a great experience buying furniture at the store on November 24th, 2023.

Ish Verma was our sales consultant. And he helped us thoroughly to make our selections. We had a long list of things to buy and was patiently working with us.

Ish Verna sales consultant very good and give us good descont

Had an amazing experience with consultant Ish Verma! He was extremely attentive and helpful, made my shopping experience amazing!