Ashley Hagerstown, MD 21740

Ashley Hagerstown, MD


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
4.2 Star Star Star Star Star
(1242 reviews)
Star
Carol Ann Grove 5/28/22

Signs showed a sale. No price tags on furniture. Depending on how you purchased, cash or finance, is how they offered you a deal. Was not a good experience. Felt like I wasn't getting a deal or sale at all. Will not go back.

Star
Eric Mcginnis 5/25/22

I would rather pay thousands of dollars to go to carpentry school, spend years of my life building a piece of furniture, and have both my legs amputated, than buy anything from this store again.

Star Star Star Star Star
Kaitlin Lackey 5/17/22

Genesis and Rain were absolutely PHENOMENAL! They took the best care of us as we searched for some new furniture for our home! So sweet and the best customer service! 10/10 recommend!

Star Star Star Star Star
Paul neal 5/10/22

Great experience with our purchase. Joe Deluccia helped us find exactly what we wanted with no hassle. He was quick to provide payment options, service contract information. Once he handed us off to the customer service department Rodneya Nash took over. She made the final process even easier. They both had a wonderful personality that made you feel relaxed and not pressured. I will definitely be back for more furniture in the future. Thank you Joe & Rodneya for a stress free and a wonderful visit. PN

Star
Keyera Wilkerson 5/9/22

they don’t never answer the phone.

Star Star Star Star Star
Damion Roberts 4/30/22

Aurelia was amazing! She took the time to explain all the different options for all of the different couches we were looking at. She also let us shop and talk in private so that we could figure out which route we wanted to take. We are loving our new sectional that only took a few weeks to get.

Star Star Star Star Star
Priscilla Yates 4/26/22

We made a purchase on July 31, 2021 for our entire house. With Covid being the cause of many hold ups throughout the year, I can say Ashley Furniture has been great experience. Between the time we spent having our house built, Ashley's were very understanding having to hold our furniture in their warehouse. We received several phone calls a month to update us on the status of our merchandise that was coming in. Our sales representative, Eric Reyes was great!! Very kind and patient with me when I was trying to decide for each room of our house. Thanks Eric!! The store honored the discounts online and I received even better customer service then what I would have got ordering online. Thankfully our house will be finished this week and I had the pleasure of speaking with Rodneya about scheduling our delivery. She is a very kind and respectful person when I call. She understands what has to be done and when I say she is on top of things I mean it. There was a form I had to fill out and she got everything I needed to do emailed to me in the same day. Thanks Rodneya!! I looked forward to dealing with people like Rodneya and Eric! I'll definitely be back to purchase more furniture in the future and have family members and friends know about the service.

Star Star Star Star Star
Kristen K 4/23/22

We had a great, seamless experience with salesperson Genasis Burch. She answered all of our questions, helped measure appropriately and took the time to make sure we were satisfied with our purchase. We never felt pressured or “followed” while doing our browsing which is something we don’t care for when shopping for furniture. The Customer Service Associate Rodneya Nash was very personable and great to work with when it came time for financing and delivery set up. Thanks again for the awesome service!!

Star Star Star
Nanette Malcolm 3/29/22

Star
Sarah Loveless 11/1/19

My boyfriend and I went there for a new living room set. Everything went great until the delivery. They broke multiple home decor, the door frame, and the couch itself was torn and broken. I told the delivery driver that I didn’t want the couch since they had damaged it but they just left anyway. I call back in NOVEMBER and have not heard a single thing from anyone. I call and the phone will ring for 5 minutes. Every time I FINALLY get a hold of someone they just tell me that it’s “still processing”. I will never come back to this place again.

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