Ashley Outlet Largo, MD
Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.
There is no store at this location. Do not come here!!!
Salesman stated delivery time would be four to six weeks. I have since learned delivery will be eight to twelve weeks.
No store at that address. Ashley need to update their information. I drove 19 miles. Big waste of my time.
It was not there!!
This store is located at 5562 Silver Hill Rd, District Heights, MD 20747. Opened November 2020. I visited recently and asked what made the store an outlet. The only thing that makes it an outlet is that they have stock in the store that you can take with you. Everything in the store was covered in a layer of dust which made the furniture very unappealing. They've got some work to do to make this store nice.
Where is it? Couldn find
I'm going to keep this simple, Do Not Buy From Ashley Home Store!We ordered a sofa/sleeper and love seat just before Christmas. It was suppose to be delivered the first week of January. They kept telling us it was delayed durning shipping and postponed the delivery date week after week after week. I decided to go the store in person to see what the holdup was. They informed me that my order had just arrived so I scheduled delivery for the following Wednesday. I stayed home from work to ensure a successful delivery. When they finally arrived just after 4 p.m., the delivery man told me he only had the loveseat. I thought he was joking. He told me that the store should have called me and informed me that the sofa/sleeper was damaged during shipping. I contacted the store and they finally informed me that it was true and I would only be getting the love seat at that time. The delivery man insisted on dropping off the love seat. That's not going to happen! I told him that he could take it back to the store and I would go talk to them in person. They tried offering me an additional $200 off and 24 months interest free financing. That wasn't even close to getting me to continue purchasing furniture from them. I canceled my order all together (which they said they had to call the district manager or something like that because I had already signed a contract for the furniture). That's insane! Any-hoo, save yourself the headache and frustration of buying Ashley. I wish I would have read the reviews before we initially made the purchase.
What can I tell you that the other 200 people before me haven't? I was going to save this review until I got my dining set delivered, but since it's been since 8 Dec, and I'm still waiting, I decided to write this review to say: DO NOT STEP FOOT IN THIS STORE!!!!!!!! If I could give -5 stars I would!!! I have been lied to since I made the unfortunate decision to walk in this store on 8 Dec. I told the salesperson (who I later would found out is a liar) that I had fam coming in town and needed the dining set delivered before Xmas. He assured me that would be no problem even though when I was signing the paperwork I saw 31 Dec on the computer screen. When I asked him about it, he said that date was incorrect. Well, that was a bold face lie and the lies just continued from there from everyone in this store from the managers on down. There is just too much to type about my experience so I will plead to you to NOT STEP FOOT IN THIS STORE!!! I normally read the Yelp reviews before I visit an establishment but I didn't in this case and man did I pay the price for it!! All this store cares about is the sale and they could care less when you get your furniture!! I emailed corporate like 3 times and I will give them credit that they did contact the store because every time I emailed corporate, I would get a phone call from someone at the store who would just feed me more lies about when my furniture was getting delivered!! Did I mention that I've been waiiting for this dining set since 8 Dec??? I told them at this point I could have went in the woods, cut down a tree and made the dang furniture myself!!!! I even tried to cancel the order and they told me I couldn't!! Wth??? It is a shame that this store is still open if this is the way they treat their customers!! No one in this store has any integrity!!!! I will end this by staying as emphatically as I CAN: DO NOT STEP FOOT IN THIS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I have never seen a company not stand by the products they sell. On May 28, 2019, I purchased a couch and armless chair from Ashley Homestore in Woodbridge Va. It was delivered on 6/8/2019 and I could not have been happier with the products. 5 months later in early November the right front corner of the chair sank 4 inches while I sat down in it. Now I am only 5'10 and a 175lb man, not the biggest guy out there so 5 months of wear and tear from me would not have broken this chair, something was put together wrong. Ashley's is a franchise store so I had to call the Woodbridge location. I could never reach a customer care person so I would leave multiple messages explaining this problem along with my contact info. In Dec on my way back from florida, with nothing else to do on the car ride I called again and waited on hold for 55 min until a customer care person answered the phone. I explained the problem and told them I would come by with photos of the chair, at which time they filed a claim on my behalf. I did not get an extended warranty because I was told at the time of purchase I had a 6 month warranty from the store and a 1 year warranty from the manufacturer. On Jan 8 2020, I was notified that there was nothing they could do. I am not looking for a refund, all I want is the chair repaired or replaced. The major problem I see is no recourse, I can never get a hold of any person in charge and there is no corporate too contact. I feel cheated and would never recommend this store, they are a bunch of used car salesmen.
This is the 2nd time I've had a bad experience with this company. Fool me once, shame on you. Fool me twice...you know the rest.The most current issue is that I ordered a dresser and when it arrived the drawers wobbled horribly, one drawer sticks and doesn't fully come out, and there are scuffs all over the thing, like it was dragged across the ground. AF sent a technician who said he couldn't fix the dresser and that someone would contact me about my next steps. A week later, after not being contacted, I reached out and they were unwilling to issue me a refund and wanted to replace the dresser. I went back and forth with the Customer Service Manager Shawn who said he would forward my case to get an approval for a refund and I would hear something in 48 hrs. It took me 2 weeks of calling and leaving messages, and I finally had to dispute the charge with my credit card before I finally got someone on the phone to tell me they still weren't giving me my money back. Then an employee named Vicki stated "well it's not under warranty so" ...SO? Warranty usually covers wear and tear after owning an item, not when it was sent to me worn and torn already! I hate this company and I'm kicking myself for giving them another chance.