Ashley Store | Pasadena, MD 21122

Ashley Store

8038 Ritchie Highway
Pasadena, MD, 21122

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Store hours

Monday 10:00 AM - 09:00 PM
Tuesday 10:00 AM - 09:00 PM
Wednesday 10:00 AM - 09:00 PM
Thursday 10:00 AM - 09:00 PM
Friday 10:00 AM - 09:00 PM
Saturday 10:00 AM - 09:00 PM
Sunday 11:00 AM - 07:00 PM

About Ashley

The Ashley Store in Pasadena, MD represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

The Ashley Store in Pasadena, MD is committed to being your trusted partner and style leader for the home. This commitment has made Ashley The Largest Furniture Store Brand in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

In-store offers

4.4
(149 reviews)
5
81%
4
4%
3
1%
2
1%
1
13%
kevinm
Apr 24, 2024

Absolutely the worst customer service ever.... furniture is not good quality but the staff is a lot worse! Employees straight out of Baltimore!

Brady Ray
Apr 06, 2024

Rajan Ad
Apr 05, 2024

I recently had a disappointing experience at Ashley Furniture due to interactions with the store manager. During my visit, I observed he frequently interrupting the salesperson, who was assisting me, which I found to be unprofessional. My primary concern arose when discussing pricing. Manager promised to work out a favorable deal for me but ended up presenting a price that was higher than what I found on Ashley's official website. When I questioned the discrepancy, he dismissed my concerns, suggesting that the online prices were not accurate, without providing a satisfactory explanation. This experience left me feeling misled and questioning the integrity of the pricing system at this location. Furthermore, I felt that Manager’s overall behavior was unprofessional and exhibited traits of dishonesty and intimidation. This experience was starkly different from the customer service I received at another Ashley Furniture store in Glen Burnie, where the staff were notably more pleasant and straightforward.

Alexander Klayman
Mar 09, 2024

Delivery workers impolite, mean to my wife, failed to take furniture upstairs. The store wants to disclaim any responsibility and take 30% restocking fee.

jade johnson
Feb 09, 2024

Andreas was fantastic!!! Great customer service here.

Laura Cornell
Feb 03, 2024

Salesman Terry was extremely helpful and patient.

Biren Patel
Feb 01, 2024

Dana Hoover
Jan 22, 2024

This store is the definition of terrible customer service. Made an appointment for delivery, had to call back 15 mins after to change to the day before originally planned. The day of my delivery i get a notification from the delivery service i have a delivery scheduled for the next day after already taking time off work for the delivery i knew of. Called the store and was told an accident was made and an item was left off so another delivery date had to be set resulting in another day out of work. Will not refund delivery fee for gross negligence in following through with an agreed upon delivery date and the store manager will not return a call or speak to me himself, but can hear him in the back ground talking to an associate. What an absolute money grab with no intention of creating repeat customers.

Jesse Hoover
Jan 22, 2024

This store is the definition of terrible customer service. Made an appointment for delivery, had to call back 15 mins after to change to the day before originally planned. The day of my delivery i get a notification from the delivery service i have a delivery scheduled for the next day after already taking time off work for the delivery i knew of. Called the store and was told an accident was made and an item was left off so another delivery date had to be set resulting in another day out of work. Will not refund delivery fee for gross negligence in following through with an agreed upon delivery date and the store manager will not return a call or speak to me himself, but can hear him in the back ground talking to an associate. What an absolute money grab with no intention of creating repeat customers.

hassan mahmood
Nov 12, 2023

This has been one of the most frustrating customer experiences I've ever encountered. While they were very pleasant during the sales process, their performance took a nosedive when it came to deliveries. I made a substantial order worth over $5,000, and it's been repeatedly delayed for several months. Each time I inquire about the status, they blame a missing piece from a manufacturer, which is understandable for a few weeks but not for this extended period. What's even more frustrating is when I requested that they send the portions of my order that were already available, they insisted on charging me for a split delivery. Why should I bear the cost when they're the ones who have been months behind schedule? Their response is always to direct me to contact "Corporate," but the provided phone number is perpetually busy. I've even contemplated canceling my order, but they impose a hefty 30% restocking fee. Frankly, I've had enough of this ordeal.

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For additional details on the offers on this page, click here to learn more.

No interest if paid in full within 12 Months††
On qualifying purchases made with your Ashley Advantage® Synchrony credit card. Minimum purchase of $999 required online. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 12 Months. Minimum monthly payments required.

††Qualifying purchase amount must be on one receipt. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Account APR is 29.99% as of 1/1/2024. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.

^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.

Lease-to-own with $1 to Start‡^
‡^ “$1 to start” is available for applications online and in select stores from 4/30/24 – 6/3/24, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term, and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Not available in MN, NJ, WI, & WY. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.