Ashley Waldorf, MD 20601

Ashley Waldorf, MD


Your Local Furniture, Mattress & Decor Store

Ashley is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the No. 1 furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley is passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley showroom today.

Customer Reviews
3.6 Star Star Star Star
(692 reviews)
Star
Brian Knoblock 5/26/22

Was planning on buying but ran into issues and had to cancel my orders but was planning to make the purchase at a later date. Had no issues with having to pay a 10% cancellation fee for one of the orders because that's what I agreed to. However, there was an issue with their terminal trying to process the refund back to my card (bank had no issues with the card and it works fine everywhere else). I was patient when they said they would contact accounts payable and contact me within a day or so. Never heard back, called back several times and keep getting the runaround. Asked to speak to the manager several times but keep getting passed off (evidently they're a coward). It's been more than a week now and called the regional office and evidently I'm starting the process all over again and the more I do research the more I feel like it's better to go somewhere else.

Star Star
Andrew Herns Jr 5/25/22

Sleeping woman at service desk seemed annoyed when I woke her up to inquire on the delivery of my merchandise.

Star
Big Luck Till 5/19/22

Star Star
Karen Akins 5/16/22

I will never purchase anything from Ashley again. I purchased furniture back in November and was told that it would be delivered in February. February can and went still no furniture. I called the store in march only to be told it would be delivered in April. April has come and gone still no furniture. I then decided to go to the store to get my money back. Only to be meet by one of the sells person who told me that she was going to talk to her manager to see what they could do to make the situation better. She told me that he would reach out to me. I have not received a call nor did he reach out to me about anything. Now their saying the earliest they can deliver will be May. The manager don’t care they tell you what they think you wanna hear. All they care about is the dollar. Should’ve listen to other people when they say there the worst. So so true. They will never get anymore of my money .

Star Star Star
Annquinette Coles 5/13/22

Not a lot of customer service.

Star
Lady J 5/11/22

To date, my prepaid (IN FULL) merchandise has Not been delivered. Multiple attempts to obtain an adequate status update have been met with contention, disregard and No resolve. Several calls to management have been ignored and Not returned. This location lacks professionalism, customer service and follow through. The phone rings and rings and rings. No one answers; however, the store is empty with maybe one or two customers. Note: the purchase was made in February/March - it's now May. The BBB is the next move regarding this matter.

Star
Keith Freeman 4/30/22

Bad Customer service. Also, took five months to not even get my furniture. I Ordered in Nov. it was pushed out from March - May - June. Rude service on the phone. Went there and they asked if I could pick a different set under the guise of providing compensation. But didn’t. Terrible manager staff. And refusing to adjust my furniture.

Star Star Star Star Star
Oneil Bowen 4/25/22

Star
shawn price 4/17/22

I purchased a dining room set in January called for an status update, I was told April 5th would be the day my set comes in. Now I was told May 5. This is absolutely ridiculous, I haven't been able to host gathering because of this. I am livid, Ashley's needs to do better.

Star Star Star Star Star
Melinda Danhauser 4/2/22

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