Ashley Store | Attleboro, MA 02703

I wish I read the reviews before I ordered. I ordered a nightstand and matching bureau. The nightstand said it would be delivered via FedEx, ups, one of those. It also said assembly required. I chose to chat with a rep to ask why and she said it world come assembled except for the usb hookups on the back of it. Well, it came with the shelf pushing through to the back of the board that was previously stapled on, plus, I had to install the handle on it. Ridiculous. Then, I got 1 email saying it world come on the 24th. Didn't get another email until the day before saying it was coming between certain times. I asked for it to be brought up into the hallway in front of the bedroom so we could put it in later after we finished moving other things out. They didn't offer any protection for the bottom so we could slide it into the room without a problem. My son tried moving it and it scratched up my floor. I had ordered a nightstand and matching bureau through Jordan's furniture for my daughter's room and the service was great! They had both things put together and delivered them at the same time, then, it was 7am and my daughter wasn't up for school yet, so I asked if they could put it in the upstairs hall, they said no problem. They even put protection on the bottom so when we were ready to slide it into the room, no scratches on my floor. I'll stick to Jordan's until Ashley updates their quality of service. So disappointed, i wish I never gave my son the option and just stayed with Jordan's. Completely unacceptable!

Nice and big choice but over priced

I just didn't find what I was looking for.

Ordered a tv stand a dinning table and both came missing hardware it’s been 2 weeks and still waiting on my hardware needed it’s been nothing but a pain contacting customer service back and forth Unfortunately will not order from here again and would not recommend it

Some of the items in the showroom won't be available soon, yet they have a beautifully designed furniture collection you might be interested on check out.

I’ve been waiting for furniture ordered in September due to “Covid”. Many other companies have figured things out. We’ve been living/ working through Covid for almost two years. 3- month delivery delays are unacceptable. I call the store and I’m told to call Ashley’s furniture. I have no real ETA nor do I receive updates. Before I made the purchase my phone rang a few times a day. Once the order was placed I hear absolutely nothing. I’d suggest shopping elsewhere.