Ashley Store | Avon, MA 02322
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
The Ashley Store in Avon, MA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
The Ashley Store in Avon, MA is committed to being your trusted partner and style leader for the home. This commitment has made Ashley The Largest Furniture Store Brand in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!
In-store offers
What our customers say
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Kyna was very helpful with finding the right furniture for me. I had very specific requirements for my coffee table and she was able to find multiple options to show me on the floor.
(Translated by Google) kyna carney is very serious about her work and has a great attitude. She is the best worker in this store. (Original) kyna carney 工作认真态度超级好，是这家店里最好的工作人员
I had a great experience Tim M and Adriana D was able to help me buy a bed set and dining set.
Excellent Service!! Mike L. Was very helpful in finding the perfect bedroom set and and mattress. I HIGHLY recommend shopping with Ashley Store!!!
Have been their store customer untill but had a bad experience when they sell me a floor model which you can't return.
Mike Grossman was friendly and efficient . I found everything I needed
We were very pleased with our experience at Ashley. Michael and the rest of the floor staff were extremely polite and professional. They answered all of our questions and help us make choose the right kitchen table for our home.
We were apparently sold a lie, and customer service has been anything but helpful after speaking to about 5 different people and transferred to incorrect departments. We went into Ashley in Avon, MA and told the sales associate that we couldn’t purchase our furniture that day, because we were in the extremely stressful process of closing on a new home and could not make big purchases or hit our credit before we close. When we asked if it was possible to place furniture on hold (Jordan’s furniture, while significantly more expensive, offers a really easy and convenient $100 down to hold your purchase and ensure it won’t hit credit when buying a home. Obviously regretting going with Ashley…) the sales associate said it’s easy and we can just apply for SNAP, acknowledged that it is a total rip-off, but that it wouldn’t hit our credit and would essentially “hold” the furniture. Then once we closed, we just would have to come in before 3 days of the delivery and switch off of SNAP to the 12-month financing option. Made this seem like the total norm and a really easy process. We came in to the store (not very close to us btw) right away after closing and the person at the desk was somewhat standoffish and seemed confused why we would want to switch from SNAP, as if this was very outside the norm, which immediately gave us pause, though she did continue to help, but it would be a complicated process. So we hit our credit & got approved for the 12-month financing (this wasn’t a concern, we just couldn’t hit credit while in the process of closing on the new house). She then said she had to “move fast” so we wouldn’t lose our delivery dates & times, which again we had no idea that was a risk with this option. Then, after all of that, she said she would have to call us back within 2 days (Friday or Saturday) because the switch from SNAP to regular financing required sign-off from a different department that she needed to email, and then we would have to again return to the store. Saturday rolls around and no call backs. So we call. Again, absolute confusion on their end. Finally spoke to someone else at the store, who said they needed to send another note as a priority to get a response and would call us back the same day. We asked for a time to expect a callback but she said she couldn’t commit to a time- terrible customer service skills (and my literal job is a customer experience specialist where I review surveys submitted by customers, so I live in the world of customer service). Again, no callback. So, we call again after giving 6 hours, and get passed around to multiple representatives and departments, at one point somehow they connected us with Cardis who was as confused as us. Finally got another person who just said the same thing- we have to send another “note” as a priority. Come on. Get it together. 3 days before delivery is TOMORROW which we were told will lock us into SNAP, which again even the sales rep told us was an awful option and a total rip off. We are currently on hold for about 20 minutes with someone who is identifying as some level of management who is literally just as bad as every other person (20 minute hold is beyond unacceptable, I truly think they just want us to hang up). We just made one of the biggest purchases of our lives, buying our first home. We then were excited to furnish our new home, but instead are sitting here amongst boxes as I work to move into this new house, feeling more stressed, frustrated and disappointed than ever. Ashley, recognize that you are dealing with people making big purchases and should handle your interactions with care. It feels like we have a bait & switch on our hands. You’ve now hit our credit, we are feeling stuck, and not a soul at your company seems to care. I hope you read these reviews and are horrified at the treatment your customers are getting, bc I’m seeing this isn’t unusual. I can only hope this will be resolved, since our credit is already on the line and we are about to move into an unfurnished house. Please help.
I received the wrong furniture and getting no resolution. I keep being told by guest services that the only person who can help and issue refund is our sales rep who we cannot get to call us back.
Stacey, Adriana, Shawn, and Mike K were phenomenal. Outstanding service and good personality’s. They know what they talking about and knew everything about every piece of furniture.
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No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
