Ashley Store | Chicopee, MA 01020

Ashley Store

1441 Memorial Dr
Chicopee, MA, 01020

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Store hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday 11:00 AM - 06:00 PM

About Ashley

The Ashley Store in Chicopee, MA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

The Ashley Store in Chicopee, MA is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

3.6
(268 reviews)
5
50%
4
11%
3
7%
2
7%
1
25%
FILTER Star Ratings
Mark Castonguay
Nov 26, 2024

Please don't ever buy furniture here. In the last 2 years I've purchased a mattress and recliner. Mostly out of location not reputation. The sale prices are equal to the quality of the product. They gave me a fake customer service phone number and when I went in to question it they told me to research it myself. Save yourself please. Thanks

Maryellen Labarre
Nov 23, 2024

John Jacobs was very helpful and accommodating. He assisted with the purchase of my new recliner.

Robin Wilson Martins
Nov 09, 2024

We just bought an entertainment center and John Wolowicz was great to work with. Had no problems at all with service or delivery would recommend to anyone to go see John....No pressure was the best

Lisa Nummy
Aug 06, 2024

John Woloeicz was extremely helpful when we visited the store. He got me exactly what I wanted and in a timely manner. We always go to this location for great customer service.

tim merchant
Jul 23, 2024

Sales woman Susan was awesome pricing etc awesome,now to delivery..delivery drivers damaged door and all the metalwork around the door it’s been almost a month they still have not made this right beware with shippers and a brand new home

Yolanda Perez
Apr 07, 2024

John Wolowicz and John Jacobs were very polite and helpful. Thank you guys.

Phyllis Rigazio
Mar 19, 2024

I was looking for a specific type of chair in my budget, and Scott listened and lead me to a great choice! Answered my questions without hesitation and was most helpful.

Morgan Lee
Mar 14, 2024

My dad and I went to buy a couch and found a perfect match for our home. Our sales person Susan was so incredibly kind and did not pressure us like some sales associates do. I would absolutely shop here again because of Susans kindness and dedication!!!

Alex Delphin
Dec 09, 2023

We went to look for a new couch today at many stores in the area, and we were so lucky that our first stop at Ashley we met Susan!! Right away she was welcoming while also giving us space to look around. She was very detail-oriented as well which is appreciated. We checked out other stores for good measure, and nobody came near to matching the quality of Susan’s customer service. We ended the day purchasing a super-comfy couch we are very excited about, and appreciate that she went above-and-beyond. And most of all, treated us with respect. Thank you for the assistance finding the perfect piece of furniture for us!

Barbara Evans
Oct 26, 2023

I purchased a console from Ashley’s. It came with some damage on the side. I tried to get service and was unsuccessful in getting anyone to change/reschedule the service date and time window of 6-9pm after already waiting almost two weeks! I contacted the store, and my salesman had the day off. I spoke to another sales associate by the name of Juan Almonte in the Chicopee store who said he was with a customer, but would call customer service asap. Within ten minutes I had a call back from customer service and was able to resolve the issue. In this day and age of poor customer service, it’s refreshing to find an individual who goes the extra mile and values customers and wants to help. I received exceptional customer service from Juan (and Amanda at the customer service dept) and want potential customers to know there are still individuals around who take our customer issues seriously! Way to go Juan at the Chicopee store! So appreciate you!

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For additional details on the offers on this page, click here to learn more.

0% interest for 72 months‡‡ with select mattress purchases - In-Store Only

On in-store purchases of Tempur-pedic® or Beautyrest Black® mattresses made with your Ashley Advantage® Synchrony credit card at participating locations from 10/29/2024-12/9/2024. Equal monthly payments required for 72 months. Down payment up to 30%, plus tax and delivery may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.  

‡‡Not combinable with other offers and discounts. Qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and related optional debt cancellation fees, and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the amount financed divided by the number of months in the promo period, rounded up to the next cent and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the amount financed within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: As of 7/16/2024: Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum interest charge is $2. Subject to credit approval.