Ashley Store N Dartmouth, MA

WARNING DO NOT BUY ANYTHING FROM HERE!! Worst experience I have ever had as a consumer. We bought 3 pieces of furniture from here in november: a dining table, couch and chaise lounge. First, the dining table was delivered DAMAGED, with scratches on the top AND the best part was they used wood filler that was different color to fix the scratches. So they knew it was damaged, half-ass fixed it and sent it out to be delivered to a customer who paid full price for a new one. It took a month and a half for them to finally replace. After 2 months of having the dining set, a guest was over our house and was scooting his chair in while sitting at the table and the chair leg broke off. Embarrassing to say the least. It took another 3 weeks for them to send a replacement leg. Finally, after a month of having the couch, guests were sitting on it and the couch completely caved-in in the middle. When we were inspecting the damage, we noticed that they had installed the chair leg in the middle so that it wasn’t touching the floor so there was no actual support in the middle. This happened in January and they have still done nothing to repair the couch or replace it. Even after numerous emails. It’s embarrassing that our Wayfair furniture has faired better than what we have gotten from here. It was such a mistake to buy furniture from them, I have never had such a horrible consumer experience. Save your sanity and do NOT buy from this place. Such a scam of a furniture store, you might as well just throw your money into a blender.

Sam gave excellent customer service

Good store

Worst experience of me and my wife's. I went in there several times trying to purchase 2 more pieces of furniture to replace 2 pieces of a sectional manager. Never get return. My phone calls when in several times would not buy furnishings, would not my phone issue from this place ever again. My wife had gotten a credit card with a huge limit. She canceled it she can't stand that place and she will never buy furniture from there Again

Went back to Ashley Furniture and bought my living room set from Linda Macek in Dartmouth. The absolute best salesperson hands down!

Great service! Representative was very knowledgeable, helpful and honest. Can't wait to get my new love seat!

Ashley: they did a great job!!!😁 totally go there…I recommend it!!!🫠 ( P.S. l’m a kid writing this )

Nobody came up to us until we were leaving to ask us what we needed. Then it turned out they did not have what we were looking for. I was not impressed. BTW, they are very pricey.

Linda was great. A++

Isiah did a wonderful job with his professional and courteous approach!

Linda is Very pleasant and informarive

Great friendly experience

Friendly and helpful employees

Very Helpful staff here, we had the ultimate Pleasure of working with Roberta she made sure we were completely satisfied with all our purchases.

Roberta was a pleasure to work with, knowledgeable and pleasant. We purchased a living room set and protection plan We will be back..

Isiah was extremely helpful and patient with my wife and I. Explained everything to us thoroughly, which is why I ended up purchasing our mod Max sectional

I had an amazing experience Linda was extraordinary help!! Also kind, funny, honest and very thorough. Debbie gave us amazing deal! Definitely recommend 10/10

My experience at Ashley HomeStore in Dartmouth with Debbie de Bastos was 5+ stars!! She was welcoming, friendly and knowledgeable. She was not pushy at all, gave me space to browse on my own and was very responsive when I was ready to purchase. I had been on the search for a very specific couch and they had the exact style I had been looking for. I highly recommend visiting this store and asking for Debbie if you are in the market for new furniture!

Nice showroom. Nice staff. Easy to work with. Good experience.

Roberta (and everyone here) gave us excellent service and assistance!!

Roberta was incredibly helpful during my first couch purchase. Highly recommend!

Roberta Forgetta was very helpful - bought a floor model piece - couldn’t have been easier. Great place!

Roberta helped us today and she was outstanding! She answered all our questions, did a little extra research, which helped as well and most importantly; she gave information without being overbearing and gave us time and space instead of stalking us throughout the store so we were able to make a decision. We purchased from Ashley because Roberta was so receptive to our needs and courteous. Thank you for your great customer service and outstanding employees: Roberta and Deb. Both were great in assisting with our purchases.

My experience at Ashley's was wonderful, sales lady Linda and Sam the lead were very helpful and knowledgeable about products. I highly recommend Ashley.

We had an amazing experience in Dartmouth this past week. Me and my wife were looking for small sectionals and a mattress . The new manager Mike Kimbrough was very informative and beyond helpful . We had a bad experience last year here so it was great to see someone new making things right for us . We will definitely be sharing with our friends and coworkers to stop by and shop with Mike really great guy

Great experience

Probably one of the most frustrating shopping experiences I’ve ever had. Purchased a beautiful sofa paid in full at the store & was quoted 2 weeks for delivery. At the 3 1/2 week mark I had to reach out to the customer service myself who said that it had been ready to be shipped from the warehouse for over 2 weeks. But there was a hold placed on my order. They told me someone would reach out within two days to schedule the delivery- it took over a week for someone to even attempt to find a 3rd party to make the delivery. The 3rd party which they hired refused to make the delivery once they arrived at my home saying it wouldn’t fit. I went back to the store and personally measured it again later that day and it absolutely would have fit. They made me wait an additional 3 days to go to the store and manually process my refund. No word from the manager to even resolve or apologize for their laziness. I now haven’t been able to have a living room for nearly two months and happily took my business to Cardi’s.

Isiah was spectacular. Thank you!

Luis was a pleasure to work with. Helped us decide on a couple items for our living room. Very knowledgable and understood our needs. 10/10 would recommend Ashley Dartmouth.

Isaiah was great! So attentive to what I was looking for and assisted me with a great attitude!

Ashley store in north Dartmouth is a terrible store to buy furnitures. They selling broken furnitures and saying they won’t take it back or getting a refund. The store manager also hang up on your face. So be careful with this Ashley store in Dartmouth.

Isiah was very professional, and I left there buying a sofa from him because he appeared to be honest and direct. He knew his product, which was very satisfing

Isaiah was great. Thank you

We had a wonderful experience. Sam allowed for us to look around the store and gave us our space while checking in occasionally to let us know he was ready when we needed him. Thank you Sam!! 🌞

Do not order from this place I waited 3 weeks for the movers to deliver and when they got here they said they couldn't get the sofa or love seat in my house. Mind you me and my wife both moved a sofa and love seat out the day before now we are left without furniture for who knows how long. I am beyond furious!

Our salesman Samuel Harstad was very knowledgeable of all the merchandise and very attentive with our overall experience.

Junk! 1900 for a couch falling apart after 8 or 9 months and no response from their service people. Told us 7-10 days 21 days ago. My last couch lasted 18 years and it's still being used. I've already reached out to you twice at this email and corporate headquarters who did respond but no one has followed up!

Sam was the man!!! He answered every question, he definitely made us a repeat customer of Ashley Furniture. Tell him David sent ya…lol

Thanks Sam! You were a great help and very patient with our questions and hesitation, thank you for making it a very pleasant experience

It was great. Thank you Samuel

I had a great experience purchasing my sofa chaise. I was looking at one that was okay but didn’t quite meet my specifications - my salesperson Sam H was very helpful and guided me in the right direction to the one I ended up purchasing. Quick, easy, and based on the sales experience I would purchase here again!

Ashley is by far the best furniture store in the area. Sam was not a push salesman and very knowledgeable, professional and extremely helpful unlike the salesman at Bob’s store where the salesman was arrogant and pushy. So I recommend everyone go to Ashley over Bob’s any time and see Sam.

Excellent very kind and respectful

Don't buy furniture from the Ashley's store in Dartmouth mass When there is a problem with a factory Defect they do not want to replace the furniture They want to repair it in your house. My husband and me spent over $5000. 2 pieces of the sectional. Were Defective they sent a technician to the house He stated on his report that the furniture was defective. The ashley store Lied and said he wrote something else on his Report, and that's why they were fixing the furniture and not replacing it. After speaking to tri-county furniture repair company. I found out that this was not the case. Ashley furniture will not replace furniture if it is defective. They want to fix it in your house. Do not shop here. You can get the furniture cheaper online or from a different furniture company who will stand by their furniture. Because they don't and don't even pay attention to the response to this complaint on Google because they send out a generic response saying thank you for your comments. Please send your information to us and we will get back to you. We have reached out to them several times and all they do is give the run around that is exactly what they will do to you. We have already contacted the better business bureau and the federal trade commission on them our only hope Is that they will go out of business. So they don't do anything like this to anyone else. Because they are clearly doing this to others if you read their reviews you will see that They do not stand by their furniture or their customers.

Store was immaculate! Employees were all so very helpful and nice. And the prices are great! Definitely coming back!

We purchased a set of chairs from this location. They have a good selection and great prices, and friendly attentive staff.

Sam helped us find exactly what we were looking for, they gave us a great deal and it came so quickly. This is a hidden gem and I’m very impressed!

SAM was very polite and helpful. We had a great experience. 👍

Very personable and friendly . Very helpful without being overbearing .

Jenny was very kind and helpful. Very pleasant experience. No pressure. Just great service!

Yolani at N. Dartmouth was so pleasant, kind and not at all pressuring. She warmly greeted us, allowed us to peruse, and gently checked in once to see if we had any questions. Super happy with the service. We’ll see how delivery goes!

hard to get too, pushy sales person. over

Deb and Dimond are AMAZING! They were a great help from entertaining the store to cashing out! They were also able to provide me with everything that I wanted and needed! I'm very grateful and happy for the personal attention they gave to me! So happy!

Jay and Rich were very helpful. Answered all of the questions I had. Great experience! Will definitely be back for future purchases.

Diamond was great! Thank you guys.

Diamond was amazing and was a quick and easy transaction.

That which does not kill us makes us stronger. I had a good experience with this store. The road was somewhat rocky because the furniture I ordered was defected, again…that was through no fault of the store. After an assessment of the furniture (once it was in the home), they were kind enough to take care of the issue and allowed for the furniture to be returned. I then had to choose a replacement set, with the help of Diamond this was an easy process. I chose the set, and Deb handled the financing. This proved to be a little complicated because various steps had to be taken and the financing had to understand the quagmire that Deb was faced with based on the previous order and the re-selection. There was an issue because there were various levels that had to be addressed. This is where things got messy. I was given invalid information from an outside resource which made me act in an unflattering manner. Deb immediately addressed my concerns, which maintained my mental homeostasis. Deb was helpful even though my Cape Verdean attitude reared its ugly head, I was wrong for this. I wanted to thank Deb and Diamond for their help and I am sorry for the mass confusion! I would recommend this store. Obrigada.

What I experienced there was a 30 to 90 day wait. For delivery my mother is 87 years old and has no couch for 3 weeks now would not shop there again they said they have been calling for a delivery date but no one has gotten a phone call from now just got off the phone with them terrible customer service terrible delivery step up your game our delivery date now supposedly is October 4th which is over a month away my poor mom this is the worst furniture place I have ever shopped at and never again good riddance and thanks for nothing very bad experience you are going to end up like Blockbuster Video what kind of furniture store only delivers 2 days a week? None!

I had a 5 star experience here at Ashley's, Diamond was so amazing, helpful, smart, kind... if I could give 6 stars I would!!!! I highly recommend Ashley's and will absolutely be returning for anything else I need!!!! Great job, above and beyond. And I appreciate her so much

Beautiful furniture.....

Todd was great he helped me with . measurements answered all my questions and was polite and friendly, I will definitely come back to shop again!!

Dimond was great. Helped us with all our needs and finding the right couch great experience

Diamond is absolutely amazing and helpful! Mercedes is an awesome manager. The Avon store is by far the best Ashley store.

Do not shop at this store it has cockroaches. Which is gross you need to close and clean the store.

Kristal was amazing and helped me with my move!

Friendly staff

We ordered a dinning set from them 5 weeks ago and it was a 3 week delivery. When the table arrived, it was the wrong set. So we called the store saying that they delivery the wrong dinning and they ordered a new one for us. Well it came in today and not only are 2 chairs missing but the men who carried the table in were completely reckless and scratched up the wooden floor.

Great experience with Kristal!

Todd did a great job helping my roommates and I find a good sleeper!

Sam was extremely helpful and provided exceptional customer service 👏🏽 👌🏽

Crystal was great

Todd did an amazing job with helping me and my family with finding furniture for my grandma. 5 star no hesitation!:)

Outstanding service. Highly recommended

Went to the North Dartmouth store in search of a quality, reasonably priced lift chair for my Mom. Jen worked with us in showing what they had available, as well as answering all of the questions we had. We bought the chair that ticked all of the right boxes, felt we got a very good deal, and also felt that they were genuinely caring in what would work out best for us and Mom. Very pleased with the store and how we were treated. Highly recommended.

Todd was great. Not pushy, gave us space and there for our questions.

Came in today for a new bed frame and to look at mattresses. We were able to find a frame very quickly and Diamond helped us out a lot with deciding what mattress is right for us when the time comes.

Great Customer service from Diamond! Found exactly what we were looking for.

Diamond was a Rockstar! She helped us find everything we need and she was so friendly and knowledgeable!

***WISH I COULD GIVE ZERO STARS…. Made it around the entire showroom yesterday with my family without so much as a hello. It was slow in there and they just looked at us. I don’t want to throw around the R word all loosely but who knows the salespeople never greeted us to figure out why we were there. We ended up leaving after standing around waiting for 15 minutes. It’s cool though because all the couches on the floor felt cheap as hell anyways.

Bahhh, everything in here is a 2 month wait. Only deliver on Wednesdays and there booked for most Wednesdays. My furniture was delivered on the 8th to the store and they can't deliver to me for two more weeks. Kind of a joke especially at the prices.

Had an amazing trip at ashley furniture! Diamond was extremely helpful with helping us pick out our first new sofa set.

Diamond was super helpful and polite

John and Debby were great at north Dartmouth location

Diamond was so helpful and amazing person

Diamond was amazing at helping us find the perfect bed and mattress. She had patience of a Saint and got us a great deal. Kim was also extremely friendly and helpful with the checkout process

Ask for Kaeden, great kid, really does a fantastic. Knowledgeable, no pressure. Not a large store, selection is limited. Prices are pretty good

Diamond was great! Very informative while not being pushy. Pretty quick delivery as well.

Good Service . Diamond took care of us. She was patient and had a good attitude and very knowledgeable.

John was great!

My husband and I just purchased new livingroom furniture with the help of Sam and we were extremely pleased with the service he provided.

I actually didn't experience the store itself. But I was able to get items for upcycled materials for a project from items they were discarding (throwing out) out back

It's a expensive furniture store. What else is there to say

Sam helped me find the perfect set for my space. I had very specific needs and he found me exactly what I was looking for. Everyone at this store is so nice! They had our best interest in mind and gave us a really good deal.

Diamond was excellent, she found us a great deal on the pieces we loved

Sam helped a lot and was quick to get me furniture very simple and easy I recommend coming here

Kaeden was great! 👍🏼

Kaeden was great ..thanks for all your help

Had to edit my original post ,I have purchased several items from this store and this store is great when there is no issues with delivery of furniture but when there is damage they are a pain to deal with. I purchased an ottoman that I had delivered to the store and was picking up. When I got the ottoman home it was severely damaged luckily I was able to bring it back and have them order a new one. About a month goes by I call to get a status of the ottoman and from what it seemed like, they didn’t even order a replacement and blamed the warehouse for having issues. It took a whole week to just get a simple answer and everyone I talked to when I called that store acted like they didn’t know what was going on. But when I threatened to put a dispute on my credit card magically the ottoman was at the store the next day. Lastly when I get my “new”ottoman home I noticed all the scratches at the feet and a stain on the fabric. They didn’t even get me a new ottoman this is definitely a used ottoman. I am done dealing with these people and I am just take the loss but I will never recommend them and will never come here again to finish furnishing my house. I will be doing business elsewhere.

Kaeden was absolutely phenomenal. He was thorough, extremely friendly & knowledgeable. He took his time & was one of the best sales associates i’ve personally had while furniture shopping.

Check their online prices also they can be different

Great experience with John! Will definitely go back!

Purchased our new king size bed with the help of Sam. Him and the manager beat the already marked down online price and the shipping cost.

Aaliyah was such a great help!! We were so lost in our couch buying process and she helped us streamline the process and we walked out same day with the perfect couch. She was super sweet and personable and didn’t push us into anything, she made the whole process very easy. Highly recommend this store if your looking at Ashley

Smooth and seemless and quick no haggle no hounding.

Walked in to window shop for a future purchase and Kaeden helped us out in more ways than one. He was gracious and understanding, and went above and beyond to help us make accommodations for the future purchases. We will definitely be back and be asking for Kaeden specifically!

Everyone at this facility went above and beyond with getting us the best possible deal! Everyone was extremely helpful and incredibly pleasant to speak with!!

Aaliyah was very helpful. She answered all of our questions and made sure we were very comfortable in the store.

Kaeden was awesome!

We were greeted and helped by Diamond. Diamond was very friendly, informative, and helpful. We are happy with our purchase. Thank you Diamond, The Santos Family

John was the perfect salesman. Very knowledgeable and personable. I felt very comfortable with him from start to finish.

Diamond was great and friendly

John was great to work with

Diamond was amazing! Figured out what I was looking for, explained everything wonderfully, and knew all the answers to my questions.

The store was great but after the sale my table was delivered damaged, a chair wobbles because it’s not square and CS refuses to respond to emails or phone calls. If you get something here don’t allow the delivery team to run out the door without giving you a chance to look over the product 100% because once you have it they won’t help you. I will never purchase from Ashley furniture again.

Kaeden was extremely helpful and knowledgeable when finding a couch. He showed a sofa set that matched the sectional we were interested in. He also demonstrated storage for pieces in the couch.

Diamond was amazing help, very helpful and caring. Understanding - thank you.

John was a great salesperson. Very professional, personable, and knowledgeable about product information.

Everyone at Ashley’s Furniture was great! Aaliyah was our sales representative and she was so helpful!! We were furnishing a few rooms and she could not have been more patient! She let me browse the store and never made me feel rushed! She was very knowledgeable and efficient! Additional thanks to Cali and Kim! Highly recommend!

Diamond was great! She was very helpful and not pushy at all. We are very happy with our purchase.

Aaliyah was very personable and pleasant to work with. Answered each question we had with confidence. The manger Steve was also very pleasant and friendly to talk to and very educated on furniture. He set out mind at ease. We will definitely shop at Ashley home again

John was an amazing sales associate! He helped my husband and I find the perfect item and gave us some great laughs. We look forward to seeing him in a Grinch suit next holiday season!

Diamond was a great and informative sales associate! We appreciate their help!

Great experience at Ashley’s today. Diamond was very helpful and I left with exactly what I wanted!

Diamond and Calli were a pleasure to work with.

Helpful, and polite,

Diamond was great! Kind, knowledgeable, patient and straight forward.

Amazing experience!

Cali was great. She's not a 10 she's a 12!!

John is very friendly, super helpful! Excellent customer service!

I just want to say, thank you so much for my new bedroom set, you were very passionate, patient and professional with helping me. Thank you so much Diamond!

We loved our experience and the furniture and Diamond was so pleasant and helpful!!

Prices were crazy, Even for black Friday. I received a flyer in the mail about how mattresses would be discounted and since I need a new mattress we stopped by here. The mattress selection was very small and none of them were very comfortable. The two salesmen that came over to check on us were great and very down to earth. At every mattress store (Besides here) the salespeople were almost breathing down our neck, Here they were very chill. I did ask about the mattress sales and they said it really depended because each brand did a different sale but we were told it wasn’t much. We didn’t like any of the mattresses anyways, Went to mattress firm instead and purchased everything we needed.

Aaliyah was a great customer sale agent , she made our shopping trip easy , with no pressure to buy either !!

Friendly staff and good pricing Kaeden was very helpful

We love Ashley furniture and we're looking to replace our couch of 5 years (bought from a non-ashley store) and were excited there was a full store close by! Diamond was very helpful and patient with us as my husband and i spent 10 minutes deciding left or right facing 😂 so excited for our couch to get delivered! Large selection for us to sit on and see in person to feel like we did our due diligence.

Kaiden and John were both fantastic and very helpful!

You know a place is questionable when a product is advertised online for one price, and in store they charge twice as much. Even when shown the product advertised online, the in store price was twice as much. Don't waste your time here, it's a joke.

Great product assortment with experienced staff to help with questions.

Diamond made finding a mattress super easy for us. We came in knowing nothing about what we were looking for and she immediately pointed us in the right direction. We found a mattress within 10 minutes. we’re in and out of the store super fast! A 5- star experience for sure. We’ll be coming back to find all of our living room furniture

I had a wonderful experience Kim was extremely helpful with helping finalize our purchase! Definitely recommend especially if it’s your first time!

Quick and easy, no high end sales pitch.

Diamond greeted us as we walked in and let us take our time to look around. After we did our initial walk through she asked if we were looking for anything specific and was able to show us exactly what we had in mind. Overall we had a great experience and would highly recommend all of our friends and family to visit the Ashley store in Dartmouth (and to request Diamond for help!)

Cali was great - enjoyable to work with!

Cali went above and beyond to help us purchase our dream dining table, she was friendly, patience and super knowledgeable about her store and products. We just bought a house and will be back to give Cali and Ashley more business. Your store has beautiful pieces!

Very knowledgeable and attentive!

Ailiah was awesome. Helped us both times we came in! Check this place out!

Diamond was great to work with & showed us a lot a great pieces. Make sure to go in ask for Diamond

Diamond was very helpful! Offered different options of sizes I was looking for. Will be back to see them!

Great experience. Our sales rep, Brianna Francis helped us find the perfect diningroom set at a great price.

A nice furniture store but it would be at least 2 weeks before we would get our furniture delivered. We wanted it delivered in a few days. Other than that I would recommend going there.

Thank you Brianna and Diamond for your assistance tonight!

Kaeden , Great Sales man 😈 Fax !

Very helpful knowledgeable and kind… she gave us time to think about our purchase and was not pushy at all

Very helpful found exactly what I wanted

John is the best salesman ever

Kaeden was very professional! He helped us find the perfect ottoman for our living room!

Brianna was amazing and very helpful! Thank you🖤

Brianna did a great job and helped us get out new kitchen table!

Kaeden Dacruz + John Lopes were great!

Diamond was very helpful and willing to assist us with measurement of beds

Diamond was very friendly and helpful with my visit. Very knowledgeable and willing to answer any of my questions.

Good experience @ Ashley in Dartmouth when buying a bedroom set. John and Mike in sales were nice and knowledgeable without being PUSHY. Debra processed my sales order efficiently. Delivery went well & on time. I will definitely return there when I need something.

Jon was so kind, knowledgeable, and enjoyable to work with! 10/10 will shop here in the future!

Absolutely Terrible! Manager Steve and his Sales Staff were horrible! Purchased bed! First mistake was lied to it was in stock! Then delivered “white Glove Service” dented scratched the wood and ripped the canvas on my bed! Then never told me the day of purchase the headboard was a separate purchase so I was “Sold” on a complete bed that I was never getting but then told later I can purchase it now! Customer service is a complete joke and so is the manager of the store! Rude and has no empathy but all was well when they took my debit card! The worst customer service I’ve ever seen in my entire life! I would not recommend this furniture store nor this staff!

First time in the new Dartmouth Store and though we are just window shopping at the moment Sale’s Associate Diamond was very Polite, Respectful and Helpful! We will likely return to the store they have have great Customer Service and beautiful furniture!

Diamond and John were professional and helpful. Great experience in the new Ashley location. Highly recommend!

Very knowledgeable and welcoming

Diamond was great! Great service

I had a terrific time inside the store I wasn’t sure what bed I wanted but I was informed on the best bed for me and got it I appreciate you guys and what you do

I called looking for a part for my Ashley Love Seat, I was asked if I bought it from them, I didn’t, they would not help me. WHY? Don’t need the money? Don’t want a future customer?

The staff was very nice and super helpful !! James and Mike were very helpful a d would highly recommend them!

Great experience with John Lopes at the Dartmouth store. He was respectful and patient with my three kids and I.

John lopes was great to deal with!!!!

The experience at the store was to be expected,they are trying to sell items and are eager for a sale so that did not bother me. I purchased a sleeper safer and I was very clear about the size of the opening to get into the house. The sales agent measures the couch and says not a problem our movers are great. To make a long story short they destroyed the corner of my newly renovated living room and put a small 3 inch tear in a 1500 sofa. After several phone calls and over 2 months later they fixed the couch but refuse to offer anything for the damages to my home.

Rawad was so helpful and honest with choosing the right size furniture for my space and measurements. Not to me mention Steve, their GM, was there to also help with pricing. Great selection!!!

Kim the office Manager and Mike the Store Manager were very helpful, friendly and not pushy. I have to give Ashley Furniture big credits for not hiking prices before a sale... The price I saw in July 2022 was the same price in September 2022. They were having a huge 30%off sale. Other places hike the price and then call it a sale when they give you a discount. There is a 6-8 week wait period for furniture. I am Keeping my fingers crossed it's not longer. If I get it earlier, that would make it the ideal experience for shopping at Ashley Furniture.

James ,Mike Debbie and Rawad were very friendly and helpful plus the store had very nice things

New to the area. Beautiful furniture at reasonable prices. Worth the visit.

Rawad was super helpful and knowledgeable as well as the staff behind the counter! We can't wait for our delivery!

John is great help, thank you!!!!

Had a fantastic experience with Kelly! She helped guide us through a variety of options and we got two great pieces

My partner and I just got our first apartment together - Cali from Ashley’s furniture on State Road in Dartmouth helped ease our stress and style our apartment with high quality furniture, interior style and design, and customer relations extremely well. Not only did she help us find suitable pieces for our new living space - she also went above and beyond to make sure everything on our apartment checklist was checked off and within our budget. I would highly recommend Cali to anyone looking for a caring, creative, and stylish sales professional. We could not be happier or more excited with our purchases! Thank you Cali!

John is my guy!!! He rocks. He is super informative and very helpful.

I have been doing a lot of research on couches over the last few months and kept coming back to the couches at Ashley for price, quality, and the 5 year warranty. I went into the Dartmouth store to look at the couch I had been eyeing online and was greeted right away by the friendly staff. I was able to look around without pressure from the salesmen, but also knew they were close by if I had a question. I fell in love with a different couch than I had gone in to look at and went back a few weeks later to complete the purchase. I ended up being helped by the general manager and the financing person, Deb, was great too. If you’re in the market for some new furniture definitely check them out!

Efficient, and very easy to work with!

Excellent service nicole

Is amazing. People help me to get what I need thank you

Nicole was very knowledgeable with wonderful customer service skills.

Absolutely NO pressure ! John was amazing and very informative👍

Nothing but great customer service from the salesman James, counter help from Debbie and the store manager! Highly recommended! Lovely Selection! Beautiful store with quality furniture and accessories! ⭐️⭐️⭐️⭐️⭐️ My top review is when I left the store! Update☎️‼️❌ Received bed finally……headboard was missing then tried to tell me it was a separate purchase when that was never mentioned even once! I was told I was purchasing the whole bed period! They also charged me full price Which would of included the headboard anyway! They are a complete fraud! White glove service is a joke! They ripped the canvas foundation on the bed and scratched and dented the wood frame throughout! This has been my first experience with Ashley furniture and will be my last! Just not fair, truthful or a bargain in anyway! Not recommend!!!!

See rawad he is the best

Buyer beware, false advertised pricing at Ashley Dartmouth. Management doesn’t honor sticker pricing on items for sale in store. Will not be making a purchase in any Ashley furniture store again

Mirror was 139.99 and was damaged I asked if they had another one sales man was very professional garret but when he brought it up to his manager they found out mirror was miss tagged and then came back with 30% off so basically employee discount was the best they could do for a damaged mirror and it was miss tagged manager said the only way we could get more of a discount is if we bought more sorry Garrett for your manager losing you a sale very good Service from you though keep it up tho your very respectful and helpful very nice Service from you and when he came back the price was $209 so $70 more lol managers need HELP and if you wanna get the mirror it’s cheaper to buy on the website for 189.99 or Amazon for 187.99 free shipping

Unreasonable sales tactics and bait and switch pricing. Wanted to purchase a sectional and came across a mirror. It was advertised for 139.00, after the salesman looked up the item it was online for 299.00. Note the item was a floor model and was damaged. Our salesman was professional however he went to the desk manager regarding the pricing issue, he came back with a price of 210.00 reflecting a 30% discount. 70.00 more than the advertised 139.00, and damaged. The management which we didn’t interact with wouldn’t honor the 139.00. It was noted the “discount” is based on sales history and the more you buy the greater the discount. After my experience I will not be purchasing any furniture here and will make sure to not recommend this place to anyone. All they had to do was honor the 139.00 advertised price that was affixed to the damaged item hanging on the wall. Too bad they lost out on far greater sales in the future. Hopefully the sales management will learn and will gain experience from our interaction. Honoring the 139.00 was the right thing to do. Wonder if they give you the runaround if you actually make a purchase.

James was great! No pressure sales and gave us some savings.

Great service from Nicole and financing made it quick and easy

Dakota was super helpful and knowledgeable

Very nice...but expensive.

John was great and got me the couch I needed in a timely manner! Friendly staff.

Sales man - Garrett was super friendly and helpful. Mike was super easy to work with and super patient with us on crunching numbers and Deb was so personable!!! Highly recommend this Branch!!!!

Rewad was very helpful and make it made my purchase so much easier and fun 🤗 come to the store and ask for him and you won’t regret it 🤗

Excellence service, purchased all I needed, good price.

From the time I stepped in the door, a sale's man followed, even after I told him if I had any questions I would gladly get him to help me. I was actually very interested in a few pieces. But everytime I looked up he was right behind me. So instead I left and am purchasing elsewhere. He was very creapy and made me feel extremely uncomfortable. I will not be back or recommend Ashley to anyone.

Walk in the door and am greeted with an extended warranty pamphlet. Tell the salesman I'm looking for the recliners advertised online, taken directly to an overpriced pos. Won't be back.

They had a good variety of styles. The sales man was helpful without being pushy . Prices were pretty good.

The woman who helped us was very rude unfortunately

Rawad was an excellent salesman. Very helpful and knowledgeable but without being pushy. The manager and desk associate were also very helpful.

Had an awesome experience with Cali and the rest of the Ashley Furniture team. They were all were super helpful. Cali showed me a beautiful couch that I purchased same day. Very thankful for their kindness and patience!

James made our furniture buying experience super easy. He was friendly, professional and extremely knowledgeable. I would recommend coming here and seeing James, he’ll take care of you!

Alot of beautiful items but crazy expensive

We were greeted at the door by James Very good experience with James at Ashley's furniture I would recommend them to my friends

Garrett was amazing to work with and so helpful! He answered all our questions and had a wealth of knowledge about the store and items!

I bought a lovely living room set off Nicole. She has great customer service. Ask for Nicole.

Excellent experience during the memorial day sales event, Christine our sales associate was very helpful and involved in our furniture shopping experience.

Ashley is north Dartmouth is AMAZING!!!! My boyfriend and I have been in search for a new couch, table and bunkbed for our son and Stephanie the sales associate made that happen!!!! She is so attentive and on top of her job! Felt like I’ve known her for years and I’ve only been there twice in the past week! Mike the manager was very patient and friendly, I appreciate all his help and concern with everything! And Debbie the customer service rep is one of the best customer service reps I’ve encountered with in years! They are all very kind and caring for what you are looking for. I thank you Ashley for all your help!!!! I highly recommend anyone to shop for their furniture at Ashley in North Dartmouth!!!!!

Garrett and Janet were very helpful and answered all our questions

Sandra was the best salesperson I have ever encountered . Super friendly and helpful!

Sandra helped me and my friend and she was amazing! I will be coming back!!

Great experience at the new Dartmouth Ashley store with Nicole & Garrett! They won't let you down!!!

So my gf and I walked in and Garrett greeted us at the door. He was a bit awkward but I believe in him in becoming a great salesman once’s he’s gets used to the place hope for a prosperous future good sir.

I went to the Ashley in Darthmouth looking for new furniture I was blown away with customer service the general manager was very attentive,very knowledgeable and other staff members i highly recommend this store to anyone looking for furniture

I loved the entire aesthetic of Ashley Furniture in Dartmouth! The layout of the furniture/ decor made it easy to picture in my home. The sales associate, Garrett was very kind, knowledgeable and eager to help my mom and I. Wonderful experience! ⭐️⭐️⭐️⭐️⭐️

First time I’ve been to that store since A.C Moore and gotta say it’s a very welcome change! Thank you Garrett for being so friendly and greeting me when I walked in, friendly staff and I’ll be back 👍🏼

Excellent place to get quality furniture!

Garrett , Great Sales man 😇!

Stopped in on 5/29/22 to look at Recliners. Sandra was helpful in showing me different units and also was ready with a tape measure when I wanted seat heights. today 5/31/22 I returned and asked for Sandra, who again was patient with me as I checked overall height. Made my purchase and she wrote up sale and explained when approximately to expect delivery . Julie made it quick work of payment and made sure I had all associated paperwork. Very good experience.

Sandra has done a masterful job getting us to buy a nice couch, which we didn’t really plan on buying during our first visit to her store. She was not pushy, instead she was very informative and professional. We planned on paying cash for our couch, but when Sandra informed us about the snap program that allows us to buy the furniture we wanted and pay within 100 hundred days, that’s when she really earned my business. And when I saw her tirelessly going above and beyond to show my wife everything she wanted to see, including trying out a mattress that my wife was interested in, at that point I made it my priority to make sure she gets paid for doing an outstanding job. Sandra’s customer service skills are excellent and unparalleled to anything I’ve experienced before. This is the first time ever I’m spending time writing a review for or about someone. And I only do it because I believe Sandra is a real asset to Ashley furniture. I plan on going back to Ashley furniture store in Dartmouth only because I know our pro, Sandra will make sure our furniture needs are met. Sandra, you are the epiphany of excellence. Keep taking care of your customers and they will always make sure you are taken care of. Thank Sandra!! Rod

Nicole, Was friendly & efficient she made us very comfortable with making our final decision on our bedroom set.Definitely will be back to HER in the further.Excellent customer service Nicole.!!! Thank You

Great quality amazing service. Definitely recommend you to Nicole , very helpful and kind , definitely will be going back T.M P.s

My husband and I have been looking for counter stools forever. Stephanie our salesperson was very attentive and went out her way to help us find what we were looking for. We loved the store and the inventory was beautiful. The staff was friendly and seemed to genuinely like being there. Can't wait for our new stools to arrive! Will definitely recommend to everyone!

The store is in an amazing location. It is really A nice store. The staff us so friendly. Thank you Garrett for being so polite and friendly. Keep up the good work

Came here a few times and had my ups and downs. The two managers (mike and Steve) were very rude to me. Will never be coming here again workers are very nice but everyone else isn’t. It’s sad because they have really nice stuff in there , a bit pricey and the managers are to stuck up.

Garrett was very informative

Best deal in twon ask for Nicole.