Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Somerville, MA represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Ashley Store Somerville, MA
Staff were very helpful. Dayve helped run us through some options and made the checkout process very easy. The staff were very accommodating on the delivery date.
Worst place to buy something, my husband and I bought a kitchen set. The table arrived scratched and the chair was defective.
We were in trouble. New apartment. No furniture… and a toddler. With no time to wait for delivery and assembly… Dayve handled our situation and showed us the best and quickest options. He handled our entire experience from A-Z with such care that we felt that we became friends by the end of the shopping experience. He was great and made sure we had just what we need. Thank you Dayve!
Anthony was very helpful at Ashley in Somerville
I've had a terrible experience with getting my touch delivered. They told me they would deliver the couch July 13 between 12-4. At 1:30 I received a text stating they were 30 minutes away. At 3:40 I called the number for the delivery service. They claimed that they came and there was "no space". No one called me. There was no communication what so ever. I am frustrated and annoyed. Now we have to wait for our furniture even longer. We got rid of our couch a while and we're excited to finally receive a new one. I am frustrated by the lack of communication and unprofessionalism. I will not be shopping at Ashley ever again.
The furniture looks nice. Sean/Shawn (spelling?) is great. He was friendly, kind, and knowledgeable. We were given plenty of space to browse around and if we seem interested in a furniture, he would immediately come over and give us more information. Although we didn't make any purchases, we would definitely come back for future purchases.
Bought furniture today at Ashley in Somerville. Was helped immediately by Anthony in the showroom. He was extremely helpful and went above and beyond to make sure I got what I was truly looking for. 10/10
The district manager Jeff is rude and has no customer service and people skills. He lied despite multiple store managers confirming that I paid for a new item but was given display furniture. All I wanted to do was return a display item that I did not purchase but because the item was in my home longer than 72 hours ( which if store employees called mw back like said they would, the item could've been brought back next day). It is disheartening because I genuinely love Ashley's furniture and I have purchased furniture from the NH location in the past. Also a few of store managers and employees that I met at this location had great customer service but the district manager and individuals I had to deal with over the phone were terrible and I will never be purchasing from Ashley's again. I truly feel bad for the staff that have to work with the district manager. You can tell they try to do good business but that's not carried over with management. The new furniture store Raymour & Flanigan, that just opened in the plaza was great to work with.
Do not order from Ashley Furniture. Go ANYWHERE else. I ordered an entire bedroom set from the Somerville store. After waiting 3 months for the furniture, the delivery was scheduled but was incomplete. They forgot to order and assemble one half of my king bed frame. They set up the bed frame and put my mattress on the half assembled frame. However since half the bed was missing support, the mattress was draped over the wood rendering it completely unusable. I spoke to the delivery men on the phone and they told me they could come whenever to fix it. I am unable to sleep on my bed. This is my 5th day calling in a row. I have tried to speak to someone but no one with the authority to schedule pick-up has called me back. At this point I just want the furniture gone. I will never shop there again.
O bought a table on 05/29/24, until today July 5 I did not received yet, I fell frustrated, this is disrespectful. I mention many time I needed by July 4, on July 3. They say they will delivery. And never show up. Don’t by from this store. Today is July 10 2024. They said the delivery will be today you know what happened they say the truck is broke they can’t deliver today again.
For additional details on the offers on this page, click here to learn more.
No interest for 60 Months^° - In-Store Only
0% interest for 5 years ^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.