Ashley Store | Flint, MI 48507

Friendly, helpful staff

Josh is definitely helpful

Tony was very good in providing detailed info about tempura-Perot brand mattresses, great communication skills.

Ja’Ron was super helpful. Transaction was quick and easy.

Excellent service hafize was very helpful and polite. Would recommend Ashley furniture store

We are very satisfied with the service and delivery of our mattress

Brandon was very helpful and friendly. He wasn’t pushy or following us around but was right on top of everything when needed.

Our salesman Lee was very knowledgeable about the furniture and made the buying process easy. He took the time to listen to what we wanted and our situation to get us into furniture that fits our household (adults, pets, and kids included). Ashley had a lot of financing methods, explained them all thoroughly, and, even when a human mistake was made, they corrected it immediately instead of experiences we have had at other places, where I have been told it would take a couple of days to correct. Now we are waiting on delivery, but the timing seems to be shorter than our experiences at their competitors.

Sales person was friendly and easy to talk with.

My salesman JaRon was 110%professional. Would recommend 👌

I had a great experience couch shopping at Ashley. Ja’Ron was personable and quite knowledgeable about different aspects of the construction of the couches. He was patient as I went back and forth different couches based on his recommendations, and I never felt pressured to buy something. I had a hard time figuring out what I wanted, and it was so helpful talking the different aspects of a couch selection with Ja’Ron, comparing the different models. I finally selected one, and normally it takes me multiple visits to different stores to make a decision. He helped me work through the decision and feel confident in my purchase.

Brandon was great. He took the time to help us find what we were looking for, and even brought coordinating pieces together to show us how it all would look. Highly recommend.

Trust me when I say go see Lee at Ashley Furniture Flint location on Linden Rd. You will not be disappointed when it comes to professionalism attentiveness and kindness, Lee is your guy! Also I can’t deny the quality , the various options and affordability Ashley Furniture offers! The owner, store manager and many other staff members were a pleasure. I enjoy spending money in this kind of establishment!! Lee & the team went the extra mile to ensure my family and I were taken care of! Can’t forget about Josh at the Burton location! What a great team!

When I first went into Ashley Store, Charles was extremely helpful at looking for the items I asked about. Then, when I went back the next day to purchase those items Brandon assisted me and was extremely helpful as well. Both young men, made my shopping experience exceptionally pleasant. I can't wait to get my furniture!

We found just what we were looking for and Charles was an excellent salesman! Price was right and atmosphere was relaxed.

Charles greeted me when I walked into the store, asked how he could help. I explained what I was looking for and he gave me the layout of the store and let me look on my own, which I appreciated very much. Once I found what I was looking for he immediately took care of the details. Very professional and I liked that he wasn’t high pressure. I highly recommend Charles and Ashley Furniture.

Wonderful! I appreciated and commend Ja'Ron Lee's assistance. Wendy Mueller

Ja’Ron, our sales person, was charming, polite, knowledgeable, thoughtful, and effective. A pleasure to deal with.

Lee was awesome 🥰 will return for future purchases !

Sales associate Mr. Brandon did an awesome job thanks for good customer service

First of all, I just love Ashley!!! Whenever I need any type of furniture I always check out Ashley first. I was at our family reunion in Illinois somewhere near Iowa. We crossed the state line and there was an Ashley Store! We immediately went there. Of course I couldn't buy anything huge, but I HAD to buy something! Just to say I was there! When I recently made a purchase in Flint, I noticed the colorful sofa that was displayed! I was very excited to see a color other than beige, white, brown, or Grey! Keep up the good work! I have already told others about it.

Was very helpful with everything and really took the time to break down the pricing and financing couldn’t have asked for better help.

ashley had 3 different employees lie to me about the pet warranty add on, when I tried to use it they lied every time I called just telling me anything I wanted to hear until I finally talked to the 3rd party warranty company who told me all the lies Ashley tells. Ashley told me they would get my money from the warranty company, despite it being their employees who lied to me. over a year later and NOTHING. NO REFUNDS. NO FOLLOW UPS. I WOULD NEVER BUY FROM THIS COMPANY, THEY DONT OWN THEIR MISTAKES.

Lee is a knowledgeable sales person.

Izzy was helpful and great to work with. Can’t wait for our new couch!

Ja’Ron was very helpful and worked diligently to help me with all my needs. Ashley’s had a great Memorial Day sale and Ja’Ron was an excellent sales person! Great prices and a great selection of furniture!!!!

Brandon was helpful and informative without being pushy. He made himself available and answered the questions we had without feeling like he was hovering. Overall a great experience.

My husband and I went to Ashley Home store looking for a living room set. Hafiz greeted us as we walked in and was very friendly! He asked questions about what we’d be looking for and helped us find the perfect fit. After looking at a few different sets, we were able to narrow it down to the perfect blend of a pet friendly, scratch proof, comfortable sectional. He helped us with the order and getting a good deal on the delivery based on the items we bought. In the past, we’ve dealt with pushy sales people at competitors and difficulty with getting product because the manufacturer stopped making the item we selected. Hafiz made us feel comfortable and didn’t push on add ons or anything we didn’t want. Will definitely go back for any furniture needs.

Izzy went above and beyond to help us get the perfect sectional. Great customer service thank you Ashley furniture!!

Charles was a great help and did not harass you like when you go into other furniture stores where they follow you all around. He let us know he’s here to help and he checked on us periodically and was very helpful with the whole process. Definitely recommend him to friends and family. If I could give him 10 stars ⭐️ I would.

Clean store Jaron was wonderful to work with knowledgeable friendly wonderful experience highly recommend

Izzy is an excellent salesperson. Seems very knowledgeable.

(Translated by Google) The very good attention from Mr Lee and the prices and offers, really affordable for today's pocket (Original) La atención muy buena por parte del Sr Lee y los precios y ofertas, realmente asequibles al bolsillo actual

Izzy was wonderful to work with. Very patient with us and never pushy. Thank you Izzy, the bedroom set you helped us find looks perfect! Mattress set is rather high but it looks great.

I liked Izzi alot he gave just the right amount of space no pressure and answered all our questions. He took great care of us. We would come back and work with him again.

Walked around for an hour with no one helping us. And had to ask the front desk for somebody. But in the end got what we wanted, and had to ask why the price was so high. It was because he assumed we wanted the extra warrenty.

The store itself was clean and beautifully put together. The staff was friendly and helpful as needed. We worked personally with Charles Gonder and he was absolutely fantastic. He is the epitome of excellent customer service and what it means to be the best kind of sales specialist. We appreciated all of his help and are so excited to get our new couch and look forward to working further with Charles and Ashley furniture for our future home needs.

Ja'ron was a very friendly and helpful sales person to work with. The product is lovely. My daughter is so excited for it to arrive!

I worked with Lee he was easy to deal with and wasn’t a pushy sales guy at all. Would recommend!

The delivery guys Mateo and Victor were absolutely great! Very friendly, efficient, and professional! And the couch is perfect!

Ja’Ron Lee was amazing, informative and professional he knows his business and with his help I will be returning again and recommending Ashley Furniture.

Excellent service at amazing prices!

brandon at ashley in flint off of linden road has by far been the best employee at any furniture store i have ever been in, really great guy and makes things happen.

Ja'Ron was very helpful and kind. He helped us in so many ways. Too make sure we where very happy with our discussion.

They have some good options to choose from for your house. I strongly recommend this location. When you go there, you definitely want to ask for Anan and he’ll take care of it all. Very professional and knowledgeable when it comes their products!

Ashley, great store,accommodating good buys

Lee is an outstanding salesman he should be given a raise for the job well done.

Helpful knowledgeable overall good experience. Took the time to have my dresser delivered the next day instead of 2 days.

Clueless and lack of accountability. Yes those are the the prime words for my experience with this location. I ordered a media stand online. It was then delayed past the date we needed to receive it by. I called and spoke with headquarters and it was a foreign speaking person who had very broken English. I asked to be transferred to a US based location. They transferred me directly to this store. I spoke with the “ Manager” whose name was Mari. He assured me that the price i would be paying was $619 which was mush lower than the price i payed online. (Roughly $1350). He said they couldn’t lower the price anymore because i was already getting a great deal. I was very happy to hear about the $700-800 we would be saving. Mari ended the call with “Im the manager and thats the price you’ll be paying. When the stand was delivered i waited for the charge to go through beacause with credit cards they tend to pend for 2-3 days. Once the $1400 charge posted I called the store back to inquire about what we can do to adjust the price that the MANAGER said I would be paying. They transferred me to a different manager who apologized for the “miscommunication” as she proceed to call me “Hun” and say that there is nothing that can be done. With in home deliveries the return window is very short so im basically out of luck. After talking to Shawna and being called “Hun” which was extremely unprofessional she then said she could attempt to call headquarters to see what could be done. Now over a month has past. I have left her 3 separate messages and she has clearly been dodging my calls and messages. Im sorry but when someone says im the manager and thats the price you’ll be charged thats what you expect to see on your account. Very convenient for them that the return policy passed, they are unable to adjust the price and they also offered zero solutions to attempt to correct THEIR MISTAKE. There is zero way to email corporate and they will never get my business or anyone I knows business. Utter lack of accountability, communication and professionalism. Dodging phone calls for weeks and offering no solution is totally unacceptable.

Charles was an excellent salesman,? I will return!! Thank you

Izzy was a great help

Worst customer service ever. The one on linden Rd Flint. Will never go back there or step foot in an Ashley's again.

Very friendly and knowledgeable.

Hafiz was very knowledgeable, personable, patient and helpful. Ashley is very lucky to have him as an employee

Great service. Highly recommend!

I had the best experience dealing with Mr. Lee he is a great worker. Very catering & makes sure you are happy with your purchase.

Tony was very responsive to us, upon entry to the store. He explained the setup and followed up throughout our browsing to see if we had questions.

Tony was great!! Definitely recommend

Upon entering Ashley Furniture, I was immediately impressed by the store's stunning layout and the warm welcome from the staff. The store is well-organized, making it easy to browse through their extensive range of stylish furniture options. Each piece showcased excellent craftsmanship and attention to detail. The team was incredibly knowledgeable and provided valuable advice, making the shopping experience delightful. With competitive prices and excellent customer service, Ashley Furniture is a great choice for anyone looking to enhance their home with beautiful and functional furnishings. Highly recommended!

We are so happy with our Ashley experience! Store manager Quinn and salesperson Hafiz were so friendly. They helped us find just the furniture we were looking for at the right price.

Tony was great he showed us what we were looking for and answered all of our questions. While giving us space to be able to decide. We bought an oversized chaise can’t wait to get it delivered!!!!

Nice

I originally left a 5 star review and unfortunately feel the need to update how this experience went for me. Let me start by saying the positives as the manager Quinn really tried to fix things as much as he could for us but of course something are out of his direct control. Dee from the delivery truck was fantastic and made sure to make me happy, and Adam the delivery manager was a true life saver who was determined to help us get this over with. When we came into Ashley’s to look for some new furniture being mine was destroyed during the moving process, we were so upfront with the sales man Izzy that we could not wait for items they weren’t able to deliver asap due to a expected arrival of a newborn baby in April. Izzy showed us many things that we would have preferred to buy but the wait time just wouldn’t work, after helping us find some things he assured us would be delivered in ONE to TWO weeks at most we left so happy that we decided to come back in and purchase the rest of the bed room set. We were assured that all items would be delivered by 3/19 and they would not be floor models this was important to us do to a prior purchase a few years ago where we paid full price for floor models after waiting over 4 months for arrival. When the 19th rolled around and I hadn’t heard anything about the delivery we decided to go into store and see what was going on. No one had an exact answer on when i would get my items except that it would be a substantially longer wait. I spoke with Quinn for the first out of multiple times we had to go into the store the get answers, Quinn tried his best and i do have a feeling most of the errors were due to other employees throughout the company. I expressed my stress of needing to put the baby’s clothes away, Quinn then was able to get my brand new baby’s dresser delivered on its own to help with the stress of the waiting game, delivery guys were amazing assembled and were so careful not to damage anything. Then we are waiting for the rest of the close to $4000 dollar order to be delivered. Long story short in order to get the items before my due date we were forced to accept the floor models, with a $400 refund. We would have rather had new but couldn’t afford to wait any longer! Soon arrival multiple scuffs on the furniture which is disappointing. Delivery was supposed to happen on Monday 4/1 and I did not get a delivery until that Thursday. Soon delivery parts to my bed are missing, once again another issue and they cannot find the parts . Adam decided to drive out here and personally put the bed together still missing some bolts, another issue. Adam had to go purchase some from the store. He comes back and gets the bed together and was truly apologetic about everything that has happened. I would give Adam a 10 start review if possible, I even offered him $100 bill and he would not accept it , I am so thankful for him finally getting everything handled for us. Moral of the story I am truly disappointed, Ashley has so many nice options to purchase and I love to shop here but the disorganization and the misleading of my sales man and delivery time has me deciding to never shop or recommend purchasing from here again. It’s so unfortunate they commonly have issues like this! Glad it is over !

Everyone is super kind and helpful. I didn’t know much coming in and they answered every question I had. They even stayed late to make sure I got exactly what I was looking for. Highly recommend

Great experience, Jay was very helpful

Ja'Ron was straight forward and allowed me to change my mind multiple times was very patient and kind and was positive also showed me a set of bed sheets I will be back to buy.

Buying our couch here was such a frustrating experience. After our salesman assured us we would receive our couch in “probably closer to 2 weeks but at the very very most 4,” and “We don’t use these Covid shipping delay excuses like the other guys,” (his words) we waited over 7 weeks. The couch seems fine, and we honestly would have been willing to wait for it had they just told us the truth from the beginning. We had to call multiple times and customer service always told us, “Just one more week!” “We will call you back with updates.” “Let me find a manager and we can talk about this.” (Etc.) They never returned phone calls—never kept their promises—and would get frustrated with us when we called them a week later asking where our couch was. If you want honest, timely service, this is not the place for you. Shop elsewhere!

Yasman and his team delivered my furniture quickly and efficiently! They were great! 😊

Yasmine and Orlando delivered our furniture today and was amazing.

Yasmany and Orlando were great for delivery service! Very fast and efficient.

Yasmany and Orlando kept me informed on arrival time. They were fast and everything looks great.

Charles was very kind and helpful. And I appreciate all his time.

Jay was awesome! His knowledge helped my parents and i find great products with great deals. The Vacation package was the icing on the cake.

I went in to purchase a mattress and iszzy meet me soon as I came in he was very helpful in me choosing a mattress and I am very happy with my purchase

Always have a great experience. Everyone is helpful. Love getting furniture from here

Izzy was very helpful. Speedy service with a smile.

Worked with Lee to find the bedroom furniture that was exactly what my wife and I were looking for. He clearly pointed out the differences in quality of some pieces and helped us finalize on furniture we’ll enjoy for years to come.

Izzy was great! Very friendly and courteous and helpful. We will be back.

Jay was very curtyious and professional. He allowed us to browse and did chaperone.

My mother bought a bed room set and the lights on footboard dont work properly we have called they said nothing they can do it up to us to find someone fix it we call the company no. On the light box very disappointed in their attitude and response about the situation i would not buy another item from Ashley furniture in flint quick to sell dont care about serving

Orlando ,Eddy and his crew did an amazing job setting everything up. Would whole heartily recommend. Super careful and respectful of our home.

Great Experience buying a table and chairs with Lee

Witnessed terrible customer service!!! It's super unfortunate how my mother-in-law continues to been treated to no fault of her own. New furniture is suppose to be fun and exciting to purchase and I wish more than anything I could report just that. The wrong colored couch was delivered, the store manager refused to take it back when she attempted to refuse delivery. Instead she was advised to come into the store and pick out another couch because the couch they originally sold her was no longer available. Instead of asking for a refund at this time, she gave them the benefit of a doubt and selected a different couch only to be told weeks later this couch is not available and they have no definite answer as to when the couch will be available. After continuing to receive the run around she asked for a refund and they are refusing to give her money back and pick up the couch they wrongfully delivered. She still has no answers. I truly feel my mother-in-law was taken advantage of and I hope they figure out a way to make it right. Buyers beware and do your research on this place. Ashley furniture has great furniture but seek other retailers for purchase.

Do not shop at this store. Dishonest and take advantage of senior citizens. My mother bought a white leather couch. They delivered a dark grey leather couch. She tried to tell them to take it back. The delivery drivers called the store. The sales person refused to take it back. She went back into the store. The couch she purchased was sold to another person. She decided to buy another one which was more expensive. She has been waiting for over a month for her couch to be delivered. I called to see if she could get a full refund and I was told there was nothing they could do and it was out of their hands. Good luck if you buy from this business.

Yasmany and his crew were very quick and efficient with their set up. Very happy with the service!

Spent over 5K for couches and they talked me into this stupid warranty and What do you know. I have not been able to use my couches for about 6 months and its still not fixed. Spend your money else where. They obviously do not care about their customers they just want the money.

Yasmany and his crew did a pretty good job

(Translated by Google) I am very happy with my delivery, the delivery team Yasmany and Orlando were very professional and helped me a lot and I would like them to be the people in charge of bringing me my fourth set. Thank you and congratulations to the delivery team🙏🙏🙏🙏🥹 (Original) Me siento muy feliz por mi entrega el equipo de entrega yasmany y Orlando fueron muy profesionales y me ayudaron mucho y me gustaría que ellos sean las personas encargadas de traerme mi juego de cuarto.Gracias y felicitaciones al equipo de entrega🙏🙏🙏🙏🥹

My wife and I came in to buy a couch. Izzy helped us immensely as he was extremely knowledgable and understanding that this was a big purchase for us and we needed time to make a decision. The transaction went smoothly and I highly recommend him to anyone looking for furniture from Ashley.

I had 2 men come to deliver my furniture. 2 couches and 1 bed with bed frame. Our house is an old house with small doors and they got all the furniture in my house really quickly and set up fast. Ariel was one of the men who assisted in it. Really awesome work thank you guys for your hard work.

Fast, friendly and knowledgeable service from Lee at Ashley.

Brandon was very attentive and professional. Along with management, they helped me choose my best options and realistic budgeting options. I strongly suggest their services and attention to details of your wants and needs.

The salesman was courteous, polite and very helpful with answering questions and helping me get exactly what I wanted. I was very satisfied with my purchase.

Personable and Professional services

Ja’ron was so helpful and didn’t make us feel rushed. He took the time to look for different sizes and colors for several different pieces for us. Wonderful to work with.

Lee was very patient and helpful with me, was straight forward with no hidden agendas. Thank you Lee

Overall experience with Brandon was fantastic and a pleasure. I was not real happy about TV commercials, bill board advertisements, online advertising, emails offering up to five years interest free and when I went there with really good credit the Max I was allowed to do was one year. When I asked about this I was told they were not doing this anymore even though all the advertising I just spoke of is still going on. Thank you

Paperwork for financing wasn’t signed at time of purchase requiring a return trip of 40 miles round trip . Suggest you incorporate doc u sign.Tony was very helpful and pleasant to work with.

Great customer service, extremely knowledgeable of his inventions made me a priority 💛

Friendly staff and service, greeted at the door, allowed me to look around without being bothered. Answered all my questions and helped with the sale.

Gave me a great deal on a dining room set, two end tables, and a coffee table. :)

Izzy made the experience top notch! Not only is Ashley the best store around to shop product wise but they have the best service also. I will never go anywhere else!

Saleman was friendly and knowledgeable. Treated me with respect and humor. Best buying experience at this store ever!

Really excited for my new furniture to come! Was helped by Brandon he was extremely helpful right off the bat. He asked what we were looking for and showed us exactly what we had been looking at online.

We went to Ashley Furniture because we wanted to look for new living room furniture. We found the Perfect Set Thanks to Tony and knowledge and patience. Thank You Tony you were AWESOME.

Lam was phenomenal. Very knowledgeable about every product.

Tara was a very helpful and made picking out a new couch easy and pleasant!

I ordered a sofa and recliner today. Hafiz the salesman was very helpful.

Izzy was very tentative, answered all of our questions and more! Was very aware of all available deals and even price matched for us. Seamless process, in and out in 30 minutes! Thank you Izzy!

I was greeted and helped by Ja’Ron, he was great. Very informative as well & patient as a salesman. He went over everything in detail and even doubled checked on things he may not have been 100% sure about. If you shop here ask for this young professional you won’t regret it.

Hafiz was very nice and told good stories and was also very helpful and gave us a great deal on pillows.

Brandon very nice He talk me threw my paperwork explain everything good job I will come back

Very pleased with product knowledge, manner in which we were served, and overall purchase experience. Would request this person for any future needs at the store.

Ja’Ron was a great sales rep that helped us with our purchase. The experience was pleasant as he moved us through the transaction quickly and with ease. Yasmany just delivered our furniture and was and gone very quickly. He and his partner were top notch and very professional. Thank you to all for your support !!

Very knowledgeable, very professional, very kind and patient with all my questions. I highly recommend her and Ashley Furniture

Hafiz was very helpful when my husband and I were looking for a new sectional. He got us costs and got us a great deal! He was very knowledgeable about the products he was selling and wonderful to work with! We highly recommend him and Ashley furniture to anyone looking to buy!

Great communication and very helpful.

Charles was very helpful! He helped me pick out a couch and an ottoman to go with it! He was fantastic and very knowledgeable! I was very impressed.

Brandon was very fast and efficient in helping me purchase my bed.

Ja'Ron was very friendly and knowledgeable. What he didn't know he found out quickly. I would recommend him to my friends and family.

We recently purchased furniture from the Linden Rd.- Flint location and had some issues with the newly delivered furniture after one week. We returned to the store and made a complaint. Once the parts came in, a service date was set. Two men showed up to our home to make the repairs. They were very polite, understanding, and appologenic. After we discussed the problems, they immediatly got to work. They did an excellent job! They were efficient, clean, and friendly. We want to let you know how much we appreciated there hard work correcting the situation. Thank you to Ron Henderson and Marq Finley!!!

Charles was great and very patient

I enjoyed shopping at Ashley furniture. The sales people that assisted me were very helpful and friendly. They were engaging without using any high pressure sales technique. They listened to what my needs were, pointed me in the right direction and helped make the purchasing process very smooth.

The store was really clean. The saleswoman was very nice and helpful. And they had what I wanted.

Great quality furniture. Dependable delivery.

Working with Brandon at the Linden Rd location was a great experience. He was more interested in filling our need than pushing expensive products. We highly recommend him! Mari at the center rd location was also wonderful!

The associate that helped me today was very nice and accommodating!

Quick and easy transaction with no pressure to sell.

Great customer service! Lam is always very helpful!

Freesia was very polite,knowledgeable and very helpful,based on her performance I would recommend Ashley to my friends.

We went in for a couch and the experience was quick and easy.

Excellent staff, great furniture prices... Must visit!

Tony was extremely helpful and was able to assist us with a selection that met our needs.

Izzy made our visit effortless! He provided answers to all our questions and did his best to meet our needs.

Charles was great from beginning to end, was able to get us exactly what we were looking for. Can’t wait to use him again in the future!

Great customer service from beginning to end. The employee who helped me was very helpful. The guys who delivered my items were very professional, respectful and helpful. Would recommend them to anyone.

Tara was very helpful and kind, I definitely will be going back for any future furniture!

Lee was very friendly and knowledgeable throughout our whole experience!

Lam was great to work with. He was knowledgeable, friendly, and gave us the time to explore on our own.

Store is neat and clean. I had Tony helping us and he went above and beyond and wasn't pushy. He was moving end tables all around for us so we can see what went well with the new couch and love seat we purchased. Would highly recommend anyone shopping here to ask for Tony!

Ashley’s furniture is good but never buy any extended warranty from them. They simply hire subcontractor companies for taking care of maintenance and warranties which happen to be crooked companies that keep postponing and finding excuses. At the end of the day you don’t get any tangible service from them. It’s now eight months and we didn’t get the service. Lesson learned.

Great shopping experience! Freesia, my sales associate was fantastic! She was not pushy or overbearing. She listened to what I wanted and offered suggestions that would best suit my needs.

Ordered a new table and chair set. They didn’t order the base and the table came cracked. The outlet store on Lapeer Rd called the Pierson Rd store to see about getting us the floor model. Not really what I wanted but I had been dealing with this issue for hours and was over it. Lapeer Rd stated the table would be ready for us. Taken apart and wrapped and all set to go. We get to the Pierson Rd store and nothing had been done to table. They asked us to give them another half hour to do that. So we left and came back. It was wrapped but not taken apart. Keep in mind the table comes in pieces for a reason. As the table wouldn’t fit through doorways unless it was. Brandon was the manager on duty supervising all of this. When I stated it was supposed to be taken apart the warehouse guy helping through a fit. He said it was to hard to take off the 8 bolts required to do the job…he sat there and argued and argued about this..keep in mind its now 4pm and I have been here since 11am. He wanted us to drive 1.5 hours home and drop off the chairs and come back so he wouldn’t have to take it apart. While he is treating us like an inconvenience Brandon just keeps on letting him run his mouth. Well finally he took it apart. The table was loaded in the truck and they took the base and set it on the top of a box on back of truck. I heard my husband say “ is this broken?” To which the guy replied “ it is now that you forced it” all that was done was it was set on top of a box and the pedestal caved in! Nothing was forced! But I guess we found out why they didn’t want to take the table apart. The table top held it stable and once gone the base fell apart. I ended up ordering a new table but I have never dealt with such unprofessionalism! The entire time we were there they acted like it was our fault. Brandon and the warehouse guy definitely need some customer service skills and some training. Piss poor job anyway you look at it.

The whole team was very helpful and Brandon made things very easy and quick. I did not feel pressured in the sales process.

Charles was an excellent sales person. He took time to explain things and was very patient while I made my decisions. He went above and beyond to make sure that I was satisfied with my purchase.

Tony was incredibly helpful, knowledgeable, and gave just the right amount of attention. Overall great experience!

I highly recommend this store!!! When I tell you I’ve been searching everywhere for the best deals and that’s of nice quality and it was extremely hard. They didn’t have what I wanted in stock right away and I was offered something similar for a really great price. They made sure I didn’t leave the store unsatisfied and I’m very blessed and grateful for it. I was assisted by Tony!!!

Hi Ashley Charles was very helpful and polite and knowledgeable about the furniture I give him 5 stars keep up the good work Charles thanks for your help

Initially worked with Tara. She was friendly and answered all of our questions. I followed up with the store a couple weeks later and got Tony. He answered a few additional questions I had. When I went back in I was thankful to get Tara again. She was so welcoming and easy to work with. I appreciate her candid personality. Would highly recommend her! Purchase was easy as well. We are waiting on delivery and will update if anything changes.

Freesia was very pleasant, caring, helpful and professional. A delight to work with.

We were met at the door with a friendly smile and a hello as we explained what we had in mind to our sales rep Freesia she went right to work for us as she walked us through several different ideas and configurations patiently waiting on our decision and we feel that we got a pretty decent deal on our purchases

Tony meet us at the door! He was helpful but not pushy! He gave us suggestions but also allowed us the time to look without feeling pressured.

Jaron went above and beyond helping my husband And I find the right sit to stand recliner.

He was very polite and helpful.

Mike was amazing! Kind and not pushy and a warm inviting smile that made me feel comfortable!! Being a lefty helps 😉 If you stop in definitely ask for Mike!! I love this place and he made it even better.

Tony was awesome and helped greatly.

Nice guy. Very approachable. Great service. Informative. Thank you

Excellent help!

Love Ashley furniture, friendly staff especially Alonzo... He helped with all my concerns and questions

Ja’Ron was informative about the furniture that I was interested in and helped us to decide which sofa was best for us. He was also very friendly and funny. I like that when I am shopping for something. I have already been telling my friends to go to Ashley furniture if they need anything like that.

I figured Ashley Furniture would be over priced, but I was pleasantly surprised how competitive their prices are. I will say that Charles is who really made us customers. Hands down the best we have ever worked with when buying furniture. I recommend Ashley Furniture, but I highly recommend working with Charles.

Everything high quality, The bed big, wide and soft. Thanks Mike for everything

We had a great time with Lam this past weekend!! He was very knowledgeable, patient, and gave us all the options we needed to make or purchase without being too pushy. I’m happy with the merchandise we picked out, and feel like we got the best deal and quality for our budget. He’s a huge asset to have in store, if you need help ask for Lam.

Charles did an awesome job helping us get what we wanted at a great price!!!!!

Brandon was very helpful and provided multiple options that could meet my needs. Will definitely be coming back for future furniture purchases due to the wide selection and excellent customer service!!

Helpful soon as we walked in door, very nice atmosphere

Our sales guy Tony was very helpful and friendly. He was not pushy and let us wonder around but was always near by if we needed help. The whole experience of shopping for a sectional was made very easy and was helped with finding good deals.

The salesman that helped me was awesome. Charles was the best-informed salesperson that helped me with my purchase. It was just really nice to finally not have a salesperson try and push something I did not want and went out of his way to help me with the item I did Thank you very much.

Lee was absolutely great to work with! Very polite, made sure to work within our budget, and needs. Highly recommend!

It was the first time had ever been in this store, it was very clean and organized. The prices were decent compared to what I had been seeing in other places. We dealt with Charles who was super friendly and answered all of our questions. We ended finding a great deal on a set and bought it!

Sales guy Lam was great. Wasn't happy about having to return to the store on New Years eve to sign another document that they forgot yesterday. Feel I should have been compensated for my gas and time.

From friendly Tony’s initial greeting when we walked through Ashley’s doors through the conclusion of our business after we picked up our incredible purchase with help from Quinn and Tori, my family’s buying experience with Ashley furniture has been wonderful! We appreciated being able to peruse the showroom’s myriad of choices at our own pace and the store’s purchase and care policies were explained in easily understood detail. Our first time here will hopefully be the beginning of a nice relationship!!

Ja'ron was absolutely amazing! Great sales personality! Very easy going and a joy to speak with. Brought a couch we didn't even plan on purchasing today at a great price!

Freesia was so patient, knowledgeable, and helpful. My experience was extremely enjoyable.

Ja'Ron was very helpful and friendly. With his assistance, I was able to get what I wanted and get it home in no time.

Shopping experience seemed great until delivery and set up. They dragged a dresser all the way across my hardwood floors even after telling them they were all just done and to please be careful. One bed frame had 4 out of 12 fasteners installed. Table has miss matched colored parts. Literally some kind of issue with every item we purchased. I do not like to leave bad reviews but I'm forced to try anything when I cannot get them to fix any of these issues. It's been months and I have no resolutions.

Great Experience, Tara isbthe best!!!!

Kendall was awesome. So helpful and friendly. It was a lot less stress having his help.

The sales girl. Wasn't bad on the eyes. And was courteous and very helpful. The guy that handled the paperwork or the finances. Was on the avasive side . Until it was all signed and finalized. And then he gave me the lowe down on the payment plan. It Wasn't what I expected. But I think we got it squared out.😎👍

I bought a $4,000 bed set about 2 years ago and have had issues after issues with the mattresses they offer. i have had a big issue with the mattress creating divits where i lay and instead of letting me choose a different mattress, or looking into the issue further, they just sent me the same one again. So i gave the new one about 6 more months, and that mattress started to sink as well. So i talked to Ashley again, and they had me come in and pick a new one out. I had a very hard time picking one, as if the price was lower, they would not give me the difference back, and if i went higher, i had to pay the new difference. So i ended up having to take around a $500 loss to just settle with one. Now the new mattress that i have, is nice when you first get in bed, but after about 30 minutes, you will find that you sank probably 3 inches in the bed. I have just now realized that this whole sinking problem that has been going on from the beginning, is due to the cheap box spring that Ashley's sold me. There is so much space in between each board that is on the box spring, that the mattress sinks through, wherever you sit at in the bed. Now i had to go buy a piece of plywood to put under my mattress, to keep it from sinking through, and it has gotten better, but the mattress itself is still sinking some. I wish Ashley furniture would have looked into other problems further, instead of just sending a replacement, as this would have eliminated the problem a long time ago, but they told me the last mattress i got, was my final one, no matter what the case. I don't think i will ever be back at this location, or even with the company.

Bought a new mattress, Ja’Ron was very informative. Great service and hopefully a great mattress.

It's been over a month to get our purchase and every time we call they tell us another three weeks. They broke the first order and had to reorder. Since we weren't getting that one they told us we could buy the floor model and get it in two days. We called on the day we were going to get it and they said it would be another week! It's on the floor! Why can't it be delivered!

Brandon was very knowledgeable and professional. We enjoyed dealing with him.

We had a great experience with the help of Izzy ! He was amazing , helpful and wasn’t trying to sell us something we don’t like. He was very patient and understanding. I highly recommend him and recommend his place .

Charles was extremely helpful and friendly! Nice selection.

Very knowledgeable and helpful.

Lam was patient with me. He answered all my questions. Overall I give him a 100 out of 10. When you visit the Ashley store ask for Lam or Charles. Can't forget he offered us snacks, lol. Thank you Charles for referring me to Lam.. YOU GUYS ROCK!!! ☺️

Everyone is always very helpful in the store.

Very friendly customer service from time we entered to the time we checked out. Highly recommended. Only dislike was the 2-4 weeks to receive the furniture.

Izzy and Anan. Both very helpful, they took countless hours and went above and beyond to help me find the perfect Mattress which I love. My delivery is when smoothly and all of my furniture showed up in perfect shape. Being a bigger guy I bought durable and very accomodating stuff. So if you ask me. I give these guys a A+. Thanks again for all of the help guys.

Excellent customer service and very affordable pricing.

Jaron was so helpful. He had great product knowledge and was friendly. When picking out my mattress, he took the time to ask me questions about my sleeping habits, if I had any medical problems like neck, back and so on in order for me to find the best mattress to fit my needs. The great customer service did not stop there. Quin, the Flint stores manager, greeted me and asked me if I was satisfied with my purchase and if he could help me with anything else. When it came down to final pricing, they were so fair that I felt so comfortable as if they treated me like a family member. I will be going back soon to purchase my living room furniture. I recommend anyone looking for furniture to visit Ashley Flint store! Ask for Ja'ron...

Tara was amazing and very helpful.

Store was clean, bright, and nicely done. Salesperson, Freesia, met us at the door. She is very nice, knowledgeable and efficient. She allowed us to shop without pressure, but was there to help with anything we needed. Definitely would visit again and recommend.

Lam was very knowledgeable and helpful

Appreciate the time they took to help me making the selection I wanted, good hospitality as well

This place is THE worst. Everything they sell is cheaply made and won't last a few weeks. They will promise you anything to get you to buy then screw you over. Good luck getting warranty work on anything, or the correct item delivered without 9 months of delays and excuses. Notice all the good reviews are from new accounts with 1 or 2 reviews (they're fake).

I really enjoyed my experience with Lee, I look forward to getting my new piece of furniture. He was very helpful in assisting me with choosing the right piece!

Brandon was very helpful, patient and knowledgeable about the furniture. It was a real pleasure to deal with him.

Great service very friendly

Anon knew we were coming, he greated my Wife and I with the upmost professionalism and respect! He handed us over to our salesman Hafiz who helped us along the way, knows his products and knows his customers. We finished signing on his day off and Ja'Ron and I had alot of fun finishing things up. 10/10 will be back!

Izzy was great and patient

Hafiz was great!! Explained everything well. Helped us find what we were looking for with ease.

It was a very pleasant experience with Brandon. He helped us with patience and knowledge. After visiting 3 other stores we found Ashley to be the most professional.

Freesia is a friendly and very helpful salesperson. She readily answered my questions or sought the answer from her manager. My experience with her will bring me back to Ashley Furniture when looking for additional pieces of furniture. Thank you.

Every time I go into the Ashley‘s furniture store on Center Road in Flint Michigan. No one never greets you at the door I’m not pleased with Ashley. I will not be returning anymore.

My Salesperson, Brandon was Fantastic. He was very patient as he showed me everything that I was interested in. We made at least five laps around the store looking at what the store had to offer. I made my selection. I'm very excited.

Great selection and pricing. Mike was able to answer our questions and worked to get us the best deal. Highly recommend if you are looking for new furniture.

Ja'Ron Lee was very helpful, he made us feel very comfortable with the choice we made. He answered all our questions with knowledge. He was not pushy and listened to what we wanted.

It was fun buying furniture Izzy has a great personality and loved joking with him I would recommend Izzy to any of my friends BestWishes on December 29 your wedding day it's a special day.

Great customer service! 10 stars on the quality of the products

I started my furniture search with Ja’Ron. He was professional, patient and friendly. He was attentive without being pushy. I wasn’t ready to purchase my furniture on the day that I initially went into the store. He took my information and gave me his. His attitude made me want to buy the furniture that he looked up for me. Brandon was on duty the day that I returned to place my furniture order. He picked up seamlessly where Ja’Ron left off. He went over and beyond the call of duty to make sure that I got a great deal. He was complimentary of Ja’Ron and professional and kind from start to finish. They both made my furniture purchase a wonderful experience.

Delivery warehouse has there heads up their butt. Been trying to get furniture delivered has been a nightmare. Saying they will be there and no show. Not happy with this company.

The employees are great

My experience at Ashley Furniture was awesome. I told Charles Gonder what I was looking for. They didn’t have it on the show floor but, Charles took ALL my stress away when he went above and beyond to make sure that I got exactly what I came for. If your looking for furniture go to Ashley (Flint) and ask for Charles Gonder he will take real good care of you.

Charles took lots of time with me and listened to what I needed. Then store manager was a a great help when Charles wasn’t there. I really appreciated the manager stepping up to finish sale. Great job guys!

Very knowledgeable and friendly sales guy. Beautiful furniture and building.

Easy-going sales, good pricing

We ended up with two salespeople and both were excellent (Mike and Ja'ron). Knowledgeable or found answers very quickly! Bought a mattress and adjustable frame for a great price.

Picked up recliner for in law today. Not pushy and great sales person we dealt with. Would recommend.

Good attention and service.

Tony was excellent! Gave us time to look around and find what we liked and offered great customer service. 10/10 would recommend

I purchased a very nice kitchen table and chairs from Terra at Ashley Home Store on Linden road in Flint in September. I walked in the store today, over two months later, and was greeted by Terra and helped to select our new recliner couch. She and her manager Quinn gave me a great deal and had the paperwork completed so fast. I appreciate you guys and will definitely be back. It is so refreshing buying WITHOUT pressure. I would recommend all my friends and family to this store and ESPECIALLY to TERRA:) Thank You!!

Great experience. Izzy was informative an easy to deal with. Thanks!

Hafiz & Mike are great salesmen. They were very knowledgeable, patient and polite as they let us take our time choosing our furniture. We were very impressed with their professionalism.

Wonderful store, and Great salesman (Lee). Highly recommend asking for Lee if you go.

Allen was awesome. Informative and not pushy. We found out our hard item cheaper after we bought and they honored that price and refunded us the difference. Great experience!!!

Brandon was amazing and answers our questions and truly helped us with what we came to purchase!!!

Brandon was a great sales person. very nice and easy to work with. I love my new chair.

Charles and Amanda was extremely excellent with there customer service and finding or suggesting other things into my liking if you go to Ashley home store please get with Charles and Amanda it won’t disappoint 😊

Tara was excellent. Very satisfied

Izzy was amazing

The salesperson Lee was absolutely fantastic. Super nice, knowledgeable, and worked hard to get me a great deal.

Mike was great! He gave excellent customer service!

Izzy was excellent! Kind and very knowledgeable. Just a great guy all around.

Freesia, though a little quiet was extremely knowledgeable about the mattresses and Ashley products. She has a keen eye for color and overall aesthetics. So excited about our new space! Thanks so much, Freesia!

We can't say enough about our salesperson Charles. He went above and beyond to help us. We 100% recommend him!

Store was nice and clean all displays had pricing and info available sales staff were friendly and informed and helpful Izzy helped me get the items I was looking for with no problems

What a wonderful experience... beautiful store

Friendly, knowledgeable, good pricing..

My Girlfriend and I bought a few thousand dollars of furniture from Ashley, including a dining table, chairs, a couch, chair etc. Both times we purchased the Montage Warranty they offer. After having to make a claim on the table due to surface damage, of course they denied the claim saying it's not covered. Of course it isn't! Then we contacted the store direct, spoke to our sales person (Only good thing of the experience with Ashley) , she referred us to the store manager, Quinn. I spoke to Quin and he told me he would escalate it through their warranty rep and would call me back by the end of business. Ummm that call never came. I then waited to the following Monday and spoke to Quinn again who talked to me like he never spoke to me, and then told me he would look into it and call me by the end of that Monday. Ummm that call never came. The next day my girlfriend received a TEXT from the store stating they would not cover the damage. A TEXT! So in short. DO NOT DO BUSINESS WITH ASHLEY OR THEIR THIRD PARTY WARRANTY COMPANY MONTAGE! Not so much that the damage was not covered but more to the fact that they did not represent the warranty as they should have and MOST OF ALL their lack of customer service and professionalism!!! Take care of your customer or someone will Ashly Furniture!

Izzy was very professional and approachable helping us with our choice it was a pleasure to meet him 👍🏻10/10

Charles was extremely successful in assisting me with finding the perfect furniture for my home. He's well versed with the furniture and went the extra mile for me. What a wonderful experience!

From the moment we walk into the store and greeted by Lee, and his Dynamic help and knowledge of Furniture especially theTemperpodic Mattresses, he was so diverse in it how it would help with sleep, my back everything he hit on a lot of key elements that grab my interest...made me comfortable in my decision no pressure...Thank you Lee....and expect that Sweet Potato Pie soon...

Brandon was extremely helpful from expediting the order to ensure prompt delivery and exceeding expectations. Upon calling as follow up on a few pending items he had taken the initiative to already handle it to provide me confirmation with direction on when I should expect the outstanding items. If you want great service go see Brandon. AND the store manager Quinn was very friendly and trying to accommodate. This store has done a 180 degree turnaround since last visited! Kudos to the flint store.

Tara was great!! She was very helpful and not pushy at all. Answered all of our questions and was very happy to help in any way should could. Amazing service!

Tara was very friendly and patient. She answered all my questions and provided recommendations that helped me narrow my search & make my final decisions. I will definitely be shopping with her again as well as referring my family & friends to her!

Brandon was very helpful! Store was clean n well presented.

Lam was very helpful. We got exactly what we wanted with his help

Ja”ron at Ashley furniture was extremely helpful and knowledgeable about the mattresses they were selling and he is also very nice!

Lam was informative and pleasant to work with. He did a great job completing the sale.

This place is clean and nice. I would give it more stars but furniture stores now a days r a dieing breed. Not much to choose from and the workers just direct u to their website anyways so u r better off just shopping on their website. Don't waste the gas.

If I could give less than one stars I would. Salesperson lied to us, manager pawned off problem on service dept. Service dept says its a sales issue and I have a 45 day old piece of furniture that is junk. I bought all warranties and still they are no help. Be smart, shop any where else.

Ja’ron and Hafiz were awesome! Very kind and helpful. I would recommend these two salesmen to everyone I know. Thank you so much!

Ashley

Jenna was AMAZING to work with. She should get a raise! She made the experience super easy. Will definitely be back to buy again.

IZZY WAS VERY NICE AND HELPFUL. Got us a really good deal.

Charles did a fantastic job today. He gave us the space to look. He answered our questions. He was not pushy. I would highly recommend asking for him to help you find what you are looking for.

Lee was great to work with

Lee the salesperson that helped us was great. Very happy with my purchase and customer service.

Lee did a great job helping us. We found everything we went in for, and got a great real.

Customer Service and assistance from Michael Allen was awesome!

Izzy did a great job with our wants and wishes. We recommend Izzy wholeheartedly.

Charles was huge help. Knowledgeable and helpful.

Friendly, knowledgeable staff. Very helpful in finding the right furniture for us!

Brandon was patient and great!!

Izzy "TOP SALESMAN" took really Good care of my mom! Thanks IZZY! YOU ROCK!!!!!!!

Charles was really helpful and patient. He answered all of our questions and if he couldn’t he found someone who could.

Great customer service from Tara. She was awesome. Worked to find what I needed and helped me stay within my budget. Easy to work with.

Brandon was very accommodating while we tried to find the perfect couch for our home with our 2 small children. He made sure to discuss all options yet didn't try to push us in any direction. Can't wait to enjoy our new couch.

Had a lot of selection and prices were good. Would definitely recommend.

Brandon was a perfect salesman. Very nice. Very helpful. From the sale to the delivery, everything was perfect. I’ve purchased a lot of furniture in the past and I have never had a great experience like a did that day. Thanks again for all your help.

Josh was exactly what you would want in a sales person!

Just to purchase a pillow I had to provide all my personal information so Ashley could make an account. Totally ridiculous. IT WAS A PILLOW. It took me 45 minutes to check out. Service was great….checkout dismal. Ashley needs to update their purchase procedures when it is a small sale. NO FURNITURE!!!! Had to check all the boxes when they didn’t even apply.

I had a great experience shopping with Ashley furniture store. Charles was a great sales associate and helped us get our furniture at a reasonable price. I would refer you go see him he's great.

Hafiz was awesome! My husband and I were looking for new living room furniture and Hafiz was moving pieces all over the store so we could see what pieces worked together. He was very friendly and willing to go the extra mile to get us what we want.

Tara was very helpful in everything we asked her and very respectful

Worked with Tara to find the right sectional for my home. Got a great deal! She was patient and knowledgeable in answering all of my questions and concerns!

Tara was a great help to my wife and I without pressure which was welcomed.

My wife and I recently purchased new furniture,and after looking at 6 different stores Ashley still had the best deals while still maintaining quality. Tara was wonderful and worked very patiently with our very specific order all the while working with us as we switched our entire initial order. Will definitely be sending friends and family to Ashley.

The sales team were very nice and pleasant to work with. Freesia and Brandon were very helpful through the whole process. I recommend them to anyone. Very nice experience.

Such great service!! Love all the furniture I bought from here!

Thank you Tara for helping me at Ashley's furniture store. You not only went out of your way to help my every need but you made me feel like I was right at home⭐️

This was a wonderful experiance and Ja'Ron was fantastic help and was excellent at finding payment options that worked out for us. Will definitely return for any other furnishing needs.

Lee was awesome!

Great experience hafiz was very helpful got the table I wanted for cheaper than I expected

Lee & Mike were very helpful working with us to get to a price and sectional that was just right for our space. Furniture was delivered the next day! Thanks guys for your assistance!

Brandon was very helpful and patient as we had our kids with us. Informative and honest with information.

Had Mike as my sales representative. He worked with me to get a great deal. Was friendly and respectful, not a “helicopter“ sales person. 5 stars Would come back to Ashley again.

Lee was awesome and very knowledgeable. Very professional, friendly and personable. I am now an Ashley an because of Lee.

Ja'Ron provides EXCELLENT customer service. I will be back for my future furniture needs.

(Translated by Google) The attention we received was very good, everything of very good quality, I recommend it 100% (Original) Muy buena la atención que recibimos, todo de muy buena calidad, se lo recomiendo 100 %

Lee our salesperson was attentive, knowledgeable and professional. Great experience.

Tara was phenomenal to work with, attentive but not pushy. She was able to get us a great package deal on a dining set combined with a bedroom set and extras. She gave us a nice set of $500 pillows as a "Thank you for being patient gift." It was a busy holiday sale weekend and she was busy but handled it with professionalism. Go see Tara if you need any furniture or mattresses. She deserves recognition of a job well done.

The store we went to on Miller/Linden Rd., had a big selection of furniture to choose from. Our sales person was very informative on there products. It’s definitely a store I would go to if you’re looking for any home furniture.

They were great and provided a swift checkout.

Found a great deal on a discontinued set! Hafiz was kind and helpful and got us out quickly!

Items are overpriced and I wouldn't recommend this place.

Hafiz and JaRon were great to work with! Very professional, worked with us to stay within our budget, even after our budget changed. We're so excited for everything to come and plan to get more in the future!

Great Customer Service The Salesman was very very Helpful and knowledgeable Of The Types of Furniture That I W anted.Felt NO Pressure At All To Impulse Buy.All And All Great Experience

Professional staff and very helpful!

Very helpful staff

Really solid prices and everyone there was super helpful and nice. Shout out Charles for helping us find our new sectional. Will definitely return when we furnish our next room.

I had a great experience at Ashley’s .. my sales rep Jardon was extremely friendly & very informative about the products I was looking for .. my husband & I found what we were looking for with his help !! We will definitely be return customers..

Ja’Ron was the perfect sales rep. Would recommend anyone looking for furniture to seek him out.

Love my new pillow. Thanks Brandon for putting one aside for me

Found what we wanted-hope it matches our room! No pressure to buy, nice experience.

The Salesman was very helpful ,the store had a lot of nice things to my surprise. There were so many great things to chose from. I enjoyed the shopping experience.

Very informational and helpful. Thank you!

Good group of guys that help you out.

Freesia was a great salesperson and did an amazing job taking care of me.

Homerun was GREAT!!!! 🥸🥸🥸🥸

Tara was terrific. She was attentive and courteous. She was not pushy but assisted us and was very helpful. Good personality

Ja’Ron did an amazing job helping us with our furniture purchase! He was not pushy at all. Very kind, patient and understanding! We will do business with Ashley Furniture again!

My salesman was very knowledgeable and helpful. I've purchased Ashley furniture in the past have been pleased with customer service as well.

Everything was nice and everyone was polite to us nice store and furniture.

Lam was great and was very patient with me so that I could find everything I needed ❤️

Ja'ron was an absolute pleasure and helped us tremendously when looking for a new bedframe. He was very hospitable and honest! Didn't feel pressured at all and felt like we were talking to an old friend. Highly recommend!

Long delays. Lack of communication during long delivery periods. No compensation for long delays. Good products but failure from purchase to delivery can be described as lackluster. The customer is left to continue to check in the status of the order. After months of waiting one of my items was discontinued/recalled and the suggested replacement item was very much more than my original item (still no compensation or consideration). I will have to think long and hard prior to shopping here again.

Mike was very helpful and friendly to me and my wife thank you Mike

Omran at Ashley was both patient and informative. He was able to get me everything I was looking for within my budget. Because the system was being glitchy and it took longer than normal he made sure to throw in extra goodies we did not expect which was very nice. Thank you!

Very nice employees got exactly what I needed

Ray really understood exactly what I was trying to accomplish and went above and beyond to make it happen! Will definitely recommend ashley furniture and specifically Ray!

Very informative and pleasant to work with.

Jaron was a pleasure to deal with, the store manager on the other hand not so great to deal with, I ended up canceling my order and going to another Ashley store and got a way better deal and don't have to wait 7 weeks for my furniture, won't be back to the Flint store for future purchases. Due to the manager!

Ashley Furniture had a great selection, with very reasonable prices. I ended up finding exactly what I needed and I’m so excited for my new living room! Freesia was amazing! She was very knowledgeable and friendly, and helped me every step of the way. I will definitely be back and will ask for her every time :)

Really great experience! This is the second time my family and I came in to purchase furniture, very professional and accommodating. We will definitely be back to purchase more pieces! Also Jaron was a great store salesman.

Great experience

Very nice and clearing communicates information. Would recommend to a friend. 10/10 experience.

Great service. Impressed with Hafiz and how helpful he was. Found what i was looking for too!

Roy is a great salesman!

Moe Khalil at Ashley Furniture in Flint is an amazing Floor Manager who listens to his disabled customers needs and helps them find the best furniture he can for their situation. Thank you, Moe!!

When I first entered the store, I knew it was going to be a pleasant experience! Upon entering, I received a friendly greeting with a smile! Although I was actually “window shopping”, I left knowing that I was going to come back! Best decision I could have made! Thank you very much, for such a wonderful deal, I’m sure I’ll be back, in the near future! 😎

My mom (89), loves this store. They previously bought all leather furniture a few years back, still like brand new. Today there was no pressure for mom to pick a “lift” chair! Because of this, she was not nervous and no one hovered over her! She is excited to get her new chair in a couple of days! My husband and I bought a mattress and bed frame today! Mike was AWESOME, no pressure at all!! Thanks Mike!!

Tara was SOOOO sweet & very helpful. Will definitely be back :)

Alex was a great help and support to me, as well as his co-workers and manager. Everyone was extremely helpful, polite, gracious, and patient. Looking forward to getting my furniture. May God give them good in this life and in the hereafter. Ameen.

Ja'ron was hands down, the best salesman I have ever worked with! Got me a great mattress, good base for my new new mattress to go on! I highly recommend anyone who goes in there to ask for him!

Staff was friendly, but prices were way higher than online 😢

Lam was a great salesman who helped my wife and i pick out a bed for our young son. He was extremely patient as the child picked what he wanted.

Took my mother to get a mattress, Mike assisted us in getting the right one for the right price. Very patient and helpful guy

Lam took a lot of effort to make me happy by finding exactly what I wanted.

Ray was extremely helpful with the purchase of our new mattress. He went above and beyond to make sure we got the best product for the right price. I will recommend Ray to everyone in the market looking for new furniture/mattresses.

Ja’Ron was extremely helpful! He was knowledgeable, answered all of my questions about the product, and reviewed all financing and warranty options. I love that he was not pushy, but friendly and helpful. I highly recommend him!

Great service Ray was very efficient and knowledgeable

Ray was very professional, listened to what I was looking for & we closed the deal!

Moe is a great salesman! No pressure and very laid back. Very knowledgeable and found us exactly what we were looking for.

Lam is a wonderful "no pressure" salesman. I would certainly purchase furniture from him again. He was extremely professional, friendly, knowledgeable and intelligent. Never once did I feel any pressure to purchase something I did not need. He's an awesome people person and we really enjoyed meeting him. I highly recommend Lam if you visit Ashley furniture in Flint. I also want to say how happy I was with the experience of purchasing furniture from Ashley furniture in Flint. It was one of the best experiences ever. Julie and Mark Byerlay

Ray and entire staff were very helpful but not pushy. All questions were answered in a courteous manner. Thank you

Very happy with the two recliners purchased recently. Great price and sales person (Mo) was great to work with.

Excellent customer service 👏🏾

I would not recommend buying furniture from here. I bought a sectional two years ago and within 8-12 months noticed that the cushions were extremely flat/sunken. I bought the warranty and hoped it would cover this, but they said it was "normal" wear and would not be covered. It got so bad that it was hard to even get up from the couch. I went and bought some stuffing to try and help but now the cushions are all lumpy looking. All that to say I'm extremely disappointed they didn't do anything especially since I paid extra for the warranty. It's a 2-year-old couch and it already needs to be replaced.......that speaks to their quality.

Ray is always very helpful and accommodating!

Omran was the best sales rep I have ever worked with. Very professional and kind. 10/10 would recommend!!

Ray was very helpful and informative. Great personality and great to work with him.

Lam was absolutely delightful to work with!!! So knowledgeable on all of the products that he is selling!! No pressure, just there to answer questions and help you make an informed decision!

Ray was awesome! He helped us with all of our countless questions and concerns. Couldn’t be a happier customer leaving the store because of him. Definitely ask for him next time you’re in, you won’t be disappointed!!

Patient, kind, explained stuff in detail and gave us a great deal on warranty as well as a picture we bought!

This store was on it. I wanted to just get in and get out. They did just that. Great customer service for sure. Definitely recommend this location.

Had exactly what I needed. Sales person Ray, very professional, very knowledgeable, with a great personality.

Moe was super helpful!!

Lame he was professional and courtesy a pleasure to deal with him

Ray was an excellent help to us choosing the right mattress to our needs!

Lee was an awesome salesman!

Ray was an excellent salesman and he listened to our needs and found us the perfect bed!

Tara was very informative, she knew the answers to all our questions and did not try to push anything on us. We spent over 17k that's how good she was.

Ray and the Manager in today (I feel terrible I forgot his name) were a huge help. Easy to work with and chat! We had a great experience buying a new couch and new dining table. They didnt hesitate to help us get the best bang for our buck and crunch numbers! We're so excited for our new stuff!

Thank you Mike! We love our elephants.

Ordered 3 items, a bed w/nightstand, chair and bar stools. Paid for delivery. Rep states bed wont be in for 2 to 4 weeks but everything else in stock and can take home myslef or wait for the other items for delivery. I chose to wait for delivery, which is why i paid for it bc i cant carry bu myself. On day of delivery, driver shows up and states does not know where chair is and to call the office. Also noticed when i looked at my receipt i was overcharged for furniture protection and advised CSR rep, Tina who said the prices on the internet are not the same as in store and you pay more in store for furniture protection. Definitely feel like i was overcharged and taken advantage of and also paid up front when they didnt comply with their end of the contract.

Omran was an excellent sales man. Walked me through the entire process, and did a fantastic job finding a good match for my home.

Moe was helpful and showed us all options and did not pressure us in any way. Excellent service. We will be back.

Lee & Mike were absolutely wonderful & extremely helpful. They got me an awesome deal & and amazing couch!

We met with Mike twice before deciding what we wanted and he was a wonderful help to us! He was more than accommodating and made the experience wonderful! I highly recommend him to anyone needing help with shopping for great furniture!

Mike did a wonderful job

Mike did a very good job helping me purchasing my couch

I have always purchased from Ashley furniture. I went to the store to look for a new set and Lam was my salesperson. He was very knowledgeable and helped me with my decisions. Definitely recommend Lam!!! He is awesome!

Very informative. Not pushy let us shop.

Omran was absolutely amazing! He went above and beyond to ensure we were satisfied and got everything we needed, plus some. His relaxed demeanor and positive attitude sold us completely on giving him our business. We'll definitely be back for future needs.

Overall great experience. Staff was friendly and helpful. Prices were decent. Would recommend.

Sales representative gave excellent advice and details regarding credit and purchase details

Lee was awesome, answered all our questions and made the purchase easy and simple!

Very friendly, and a pleasure to do buisness with. Best of all not pushy while we were undecided.

Great an friendly service was a pleasure dealing with you guys very informational an helpful looking forward to more business

This store is great,would recommend to all of my friends.

Karis was a great help in helping us today as we looked for some new recliners. She met us with a smile on her face and genuine kindness in her heart. When I asked her for her price if I paid cash - no problem, she said and came back with a great discount. She is professional at every step and yet you feel that you have known her for years! If you’re looking for some new furniture- go to Ashley Furniture in Flint and ask for Karis! You will be glad you did!!!

Aaron was very professional and knowledgeable. He listened to our requirements and provided various products to try out. I would definitely shop with him again!

Tge salesman was extremely helpful and very nice, definitely will be back

Hi recommend Lee and Lam as the best sales man ever,they are so friendly and they can explain well.

Worked with Ray. Very Knowledgeable on all the different furniture. Really took his time to answer all our questions to find what we have been looking for. We were very grateful and we could tell he cares about his customers, not just trying to make a sell. Highly recommend Ray .

First time there and I am hooked. Awesome customer service and best deal anywhere. I will definitely be a repeat customer. Highly recommended.

Lam Is a very good salesman! He helped my husband and I out very informative and would highly recommend him! Thank you Lam!

REFUSE HELP from the REALLY really big white man that works here. You'll thank me later.

The salesman,Ray who helped me and my wife was awesome. Great experience.

Karissa was very informative about the outfit that we purchased. I will be going back to her on our next purchase as well.

Mike at Ashley‘s furniture in Flint was very polite and patient. He help me in every way he could I highly recommend going to see him.

More was great

Danielle turned my horrible visit to Ashley into a Great Experience she shared personal exsperiances about her furniture that helped make me choosing my furniture easier than I could imagine..She isn't a sales person yet she showed better showmanship today than anyone else in that building today..I think she's amazing with people..

Ray was a great help when I was looking to buy my first couch! I found a great choice and he had me out the door fast and satisfied with my purchase. I would definitely recommend Ashley Furniture, great pricing and great sales staff!

Lam was very professional and courteous.

Tara was very helpful and friendly not at all pushy

Mo was absolutely great and I love my new dining set ♥️ I would definitely recommend shopping at this furniture store and ask to work with Mo! He’s super helpful, knowledgeable, and patient. His customer service is phenomenal!

Sales person went over all options and together came up with a good package

Joe was great to work with and helped us get everything we needed.

Ray was wonderful, charismatic, and super helpful. Very helpful and made my purchase stress-free. 5-Star, highly recommend Ray as a future sales associate.

Ray took his time with us and showed us a lot of different options for our space. We will be back and look forward to working with Ray again!

Lee was very helpful, patient and helped us get a good deal for our living room furniture

Moe was very helpful, kind and professional! A very pleasant buying experience for my husband and I .

Ray was Professionally and did everything to make me a happy customer

Lee you are an absolute delightful and charming man. Thank you so much for all your help. God Bless you 🙏

Joe was very helpful and knew exactly the type of couch we were looking for.

Coop is one of the best salespeople I’ve ever dealt with. Very professional, patient, and knowledgeable. Great personality and honest. I’ll definitely refer everyone I know to him.

I was able to purchase what I came for at Ashley outlet in Flint & Lee helped diligently, to work it all out! Lee & Wolf were very kind & treated me with respect. No one tried to convince me I needed something that I didn’t want. It’s going to take a few weeks to get it in but in the end ill have exactly what I wanted. Thank you guys! I’ll definitely be going back there for more furniture for my new apt!

Very helpful, didn't "hound" us while we were looking around. Highly recommend dealing with Ashley!

Amazing customer service! We felt comfortable the whole time. Coop went above and beyond.

The service while ordering was great, but after the order was complete and I was scheduling the delivery I was informed another piece of the couch was back ordered. The one piece I knew was back ordered was supposed to be in in a week or two. Now both missing pieces are not supposed to be in for 6 weeks. Then you have to pay a separate delivery fee. Very frustrating.

Great service and wonderful product line. Very pleased!!!

Very clean store, put together well!!

Corliss was awesome to work with! She was very helpful and not pushy in any way. She truly cares about her customers! We would highly recommend working with her at this location.

Lam was very helpful. He found what I was looking for and gave me a great deal. I would recommend him as a honest sales person

Coop was amazing! He was friendly, knowledgeable, not pushy to sell and made sure we saw all the options available in the price range we had in mind. We left the store feeling relieved and satisfied with our choice.

Joe our salesman did a great job. Was there to answer the questions, but gone when we were just looking. And kudos for asking for help with the paperwork. You'll be able to help someone in the future.

She was very knowledgeable and very professional you're lucky to have her and also very kind

Lam and Matt were very informative and went above an beyond on my purchase will recommend Ashley furniture as well as these associates.

They greeted us they were so nice so helpful they she really helped me out a lot and helped me pick the best choice for me I really appreciate you guys i will be back to shop again

We came into Ashley furniture yesterday March 26th on linden rd to obviously look around for some furniture..we were greeted by women named Corliss who was absolutely wonderful to my girlfriend an i an helped us out with our needs an what we were looking for in a couch an a bed mattress..if you guys are looking for a great sales person who goes above an beyond it’s her!!! Go see her a she will take great care of you!!

I went into the store to look at a dining set I saw online. I was greeted by an employee and shown to where some of the dining sets were. While she was able to match the online price and free shipping offer, she did seem distracted by a "be back" sale that had came in. When the purchase was rang up, the price match was incorrect, so Wolfe had to do a correction; I told her it was okay to go to the "be back," mostly because I felt like I was inconveniencing her with such a low-dollar sale. The store itself was clean and had a good selection, though. And Wolfe was able to get everything squared away with the sale and refund.

Great Experience!

Was very helpful , nice and very polite ,took care of us well

Great customer service, in and out!

Lee was a nice guy. He helped me out a lot. He really hooked me up on my furniture. Highly recommend!!!!! Thanks for the help. Excellent customer service. I was very happy.

A great experience with my sales person Lee. He was very helpful in helping me find the best mattress and bedroom set to fit my style and budget!!

Ray was an excellent salesman, very helpful and made the overall experience very smoothe and painless.

Excellent customer service and support!!! Will definitely shop there again!!…

Ray is the man to go to... he helped us so much... My husband and I went in for a couch... well, not the case.... he was on top of it... he kept his word on how much I was going to actually pay after it was almost 12 grand worth of furniture... we didn't ask for anything he gave us an outstanding price... a huge savings.... thank you Ray... we will be back and we will recommend.... not to mention he was an outstanding human.....

He was a great person to talk to and to work with. I went to 5 different places and came back since we really liked him and him not being a salesman but honest and working for us not to just make a sale.

Went into Ashley home furniture flint twp. yesterday awesome sales associate by the name of coop.. one of the most experienced dedicated professional and marvelously kind sales associate that I have ever met he absolutely made my day by thetime I walked into that beautiful ravishing outstanding store I greeted with all smiles. When I left home. Yesterday I just had just a house.until I walked into Ashley home furniture on linden Rd.and meet coop I now have a. Home ..a million thank you's !! Because I feel like a million..and I would highly recommend Ashley home furniture linden Rd flint twp mi. To every ..you won't be Sorry you may not walk in with a smile ...but you surely will leave with one ....thank you coop...thank to you Ashley home furniture linden Rd...thanks to all of you ..if I could rate you 10stars!!! I would your the best

Ray was very helpful and made our shopping experience at Ashley furniture an enjoyable one.

Corliss greeted me at the door. She was very knowledgeable and helpful. Great experience.

Amazing customer service. Jeramie went so far beyond expectations. His knowledge on everything from quality to warranties was very helpful while walking through the store. I highly recommend!!

We purchased a mattress and box spring from Shawna. She was very professional, knowledgeable and kind. She made sure to go the extra mile to make sure that we were satisfied with our purchase. I highly recommend Ashley Furniture, and our salesperson Shawna, for your future furniture needs.

I have nothing but love for Ray! Outstanding salesman very friendly and professional. Great help and knowledge of products to help assist in decision making. Kudos to Ray and staff.

Went to Ashley furniture store to buy a purple mattress, the experience I had was amazing, Shawna our associate was most helpful! She answered all my questions maid sure that this was the purchase I wanted and even gave me freebies at the end! I would recommend checking them out!

I came in after seeing an ad trending on media with an amazing deal. Not only was it amazing, but it was valid and I was able to have many options outside of the advertised. Jeramie was my salesman and he did his thing with getting me everything I wanted. Would recommend him !!

The moment me & my wife walked in Ray greeted us with a genuine happy attitude and proceeded to let us shop on our own without any added salesman pressure. Once we concluded to find what we needed, Ray then proceeded to do everything in his power to give us the best deal possible. Amazing experience overall and I would highly recommend asking for Ray at Flints Ashley's Furniture. We appreciate all that you did God Bless 🙏

Kendall was professional and personable, very polished. Jeramie was very informed and definitely willing to make a deal that worked for me. Will update this review when I received my items and the estimated 2 weeks.

Ray was awesome ! Great salesman, helpful and attentive but not pushy. Would highly recommend him !

Coop,our salesperson was fantastic, didn't follow my wife and I around the store hounding us. Also we got a great deal on the dining table and chairs. The next furniture item we need we will definitely go back and see Coop.

Our salesperson Omran, was very helpful and nice in getting us a great furniture deal. Charles the manager today, was also very nice.

Price on line is different than what the charge in store. What a ripoff UPDATE: they did make it right and we are very appreciative of that. Lam was a great salesman and Charles was helpful in getting issue resolved. I would buy from them again!!

Ray my sales rep gave me what I wanted and the best deal!!! Plus fast delivery!!! I highly recommend going to Ashley's

Both Matt and Kendall are amazing and provided great service

Corless was absolutely amazing! She even gave a great reference for a lunch date with my mom 💕

I had an amazing first time experience! I definitely recommend coming here if you need new furniture. Will be coming back for sure❤️

I love Karis.. she was so attentive with my needs even as though she was working with 2 others at the same time, she’s very efficient and I just loved everything about her!!!

Lam was a very nice ,friendly person and very knowledgeable about several different pieces of furniture we were looking at... He explained everything patiently so we understood exactly what he was telling us.... and answered all of our questions... We would recommend him for anyone we send to Ashley Furniture ... Kristine Willett

Our sales guy Coop was very helpful with our purchase and finding what we wanted with our budget! Great Job!

Very kind patient and explained everything really really well and gave me great discounts so I really enjoyed working with Ray and he will be the one. I will always ask for when I go in there in the future. Thank you.

My husband and I were met at the door by Moe upon arrival. He was very knowledgeable about the products available for purchase. With the assistance of Charles, we were able to make a great purchase for our family. We will definitely shop here again.

Matt was fantastic to work with. He was very knowledgeable, but still forthcoming with how new he is. I liked that he showed us our options, and then left us to look around and try out the different couches. Once we were ready he came back over with an out the door price we could not refuse. Will definitely be going back.

Jeramie is a good guy Great costumer service excellent energy he made my experience easy and enjoyable …Thank you Jeramie!!!

Jeramie helped a great deal.

Me and my wife love our experience at Ashley’s Home Store , we were shopping for a sectional for our new place , and we found what we were looking for , with the help of our sales rep. Jeremiah (sorry if the names wrong ) but he was great and helpful meet us at the door . We were able to purchase and have it delivered in the same day, we love it …

With my last 2 purchases from Ashley Furniture I have been pretty happy.

I worked with Ray, he was so kind and very helpful. He answered all my questions and was able to get us in and out. I would definitely recommend Ray at Ashley!! Check him out.

Jeramie is an amazing salesman and we are definitely satisfied with the deal we received! Would 💯 recommend him to anyone looking to buy furniture from Ashley's!!

Great products, decent prices, and well done delivery. The wait on product took five weeks and not the six, so that was a drag to wait so long but in the end it all worked out. Paid cash and had no issues. HOORAY!

Great experience. Matt made the process of buying a bed go so smoothly. Can’t wait to get my bed. Looking forward to a good nights sleep.

Moe was friendly and approachable. Very helpful!

Our experience was great. We went in for a couch and our salesman answered all our questions. Lee made it easy and fairly quick .

Very friendly good service great prices

Jeramie did a great job helping me get what I needed without chasing me around the store like most furniture store employees tend to do. Excellent experience!

Matt was a very attentive sale person

Salesman was very helpful, answered all my questions. Spent 75 minutes with selecting furniture.

Fabulous furniture store

Good buying experience. Could not have asked for a better sales person.

Lee was very helpful and mindful of our tight time frame.

Ray went of his way to help me not only find what I wanted, but offer the best possible price and coverage. I will definitely work with him for future furniture purchases.

Jordan was patient, and helpful when presenting warranty options. Jordan allowed us to consider all options, including walking away. The decision to purchase was in part due to his approach. An all around great experience!!

Jeramie is stellar. Very knowledgeable of the products and manufactures. Cut us a sweet deal and worked hard to accommodate our sticky situation. Went above and beyond for us even while he had two other clients. If you want a good and fast experience, and feel confident with your purchase, I strongly recommend Jeramie

Tara was great! When we were ready to buy she helped us find a great deal and was super patient with our kids.

Mine was very helpful and patient with us. He found us great deals and got us exactly what we wanted

Jordan @ Flint location went above and beyond to assist with making my decisionS. He made my shopping experience so enjoyable! Ask for Jordan when you step in Ashley, he’s the bomb!!!! Happy shopping!

Lee, Charles and Danielle took very good care of me I will be shopping with them again

Very kind and caring, enjoyable shopping experience!

Lee was a great help to me and he went above and beyond to help me out he is a great sales man and I appreciate everything Lee did for me

Omran was fantastic! He was super helpful from the moment we walked in and kept us very informed the entire time. Will definitely be contacting him for future purchases.

The sales man, Lee, was very helpful and knowledgeable. He listened and helped me find the right living room set for me and my budget.

Excellent sales person. Enjoyed visit. Saw lots of great ideas while perusing the store.

Ray gave space to look in but checked in to see if we had additional questions and needed anything. Pressured into getting “free pillows” that ended up not being free. Update: changing my rating to reflect curren mood. Advisor shopped 2 different financing options for us to get us more months with 0% apr. but I’m doing so did not undo the inquiry for the 1st request. Now I have two open accounts open, received information about “my account” from two different companies in the mail. Next update: Wolfe and John at the finance desk were really nice and helped get product canceled. They handled my frustration professionally and kindly. Ray, however, was pressuring and after clearly stating limitations still pushed at them.

He was awesome

Jordan was an outstanding salesperson, he was very professional, personable, and knowledgeable. Would definitely go back and request him. HIGHLY RECOMMEND

Sales person Coop was very nice n helpful! I’m excited to see my new furniture!

Omran was very friendly and helpful. Everyone in the store was very nice. Great quality furniture & I can’t wait for our new sofa to arrive!

Jordan is awesome, and went the extra mile to give us the best service! We will be back and looking forward to working with him again.

We love working with Ray at Ashley's. He's the best salesman ever! He's always kind, professional, and very helpful. And, we love the furniture we get at Ashley's. We've been buying there for years and it's always quality furniture. Plus, the styles at Ashley are the best!

Tara our Sales professional was amazing!!! Tara explained everything in detail and took care of all our experience needs. Thank you Tara

Moe was great he went over and beyond to make sure I left with everything I needed

Lee was a knowledgeable salesperson. Not overbearing!

This was our first time at the store. We weren't sure what type of mattress we wanted. Moe was excellent! He listened to our physical issues, so that he could recommend the best choice for us. He is a very genuine and informative person. We will recommend Moe highly to friends and family, as well as Ashley furniture. Thanks Moe!

Extremely professional the entire visit.

The people are friendly and they have more then I expected in stock. I will differently be shopping there for my future needs.

Ashley had what we were looking for and Jordan was sure to assist every step of the way

Friendly and helpful

Lam was extremely professional and knowledgeable. NOT one bit pushy which is what we like. He was very polite and has an awesome personality. He understood that I was upset over getting multiple texts from another associate and made it right.

Great service. Got what we needed at a great price. Also, our service rep was very helpful and courteous.

Jordan was very respectful and helpful with finding us a couch set within our price range and even throwing in great deals for us

Great service!!!Jeramie was great with us and took his time with us and explained everything to us

We're there seem no way Ashley finds the way

Jordan is Very Smart about ALL of the Furniture etc in the Store.. Very Courteous and respectful... Ask for Him, when u visit.!✋️😉

It was very nice and coop was very helpful with everything and explained things very well!

Great experience at Ashley buying my living furniture. Tara was great! Very friendly, informative and gave us space to shop and look around before seeing if we had questions 👍🏻

Good deal & great service

Went in for a last minute Christmas present and was extremely happy with my whole experience. Karis went above and beyond by helping me and I really appreciate all her help. Definitely will be asking for her when i come back in the future.

Ms. Harris worked diligently with me in finding the exact furniture with much success. Highly recommend her at Flint's Ashley Store .

Great service

I really appreciate how Jordan took the time to help us with out with our purchase. He stayed pass closing time and got us a really great deal on our new couch. I would go back and purchase from him again.

Jordan was extremely professional and helped us through every step of our purchase. He considered the needs of what we wanted in our bedroom as well as the dining room, and even the family room. He was patient and very professional and helpful. Working with people like Jordan was much more enjoyable, and an exceptional experience compared to other places, we shopped in the local area.

It was wonderful dealing with Lee he make sure you understand and is very well spoken

Tara was very knowledgeable and helpful with what I was looking for during my first time in the store visit.

The salesman did an excellent job explaining the process.

We had a really good experience working with Omran. He helped us work through our decisions about furniture needs and what is going to work best for us without pressure, which was very helpful!

Coop was very helpful in selecting my new living room set. He is very knowledgeable of the products and helped me make the best selection for my home.

Worst place to buy furniture if you have an issue. We bought two sets of couches and a bedroom set. Jeremy gave us the wrong dimensions for both sets of couches. We made one set work just sent back a couple pieces of the sectional couch. The other reclining love seats tho, Jeremy stated they only needed 4” from the wall. They actually need 18” to fully recline. So we called on Saturday wanting to return them and buy something else. They have left us on hold for 30 minutes each day we call, never return phone calls like they say they will and charles continues to state he needs to speak to his regional director for an answer. Never dealt with a company that won’t make a 12k sale right. Going to send it all back and go buy from Fenton furnishings.

Ashley staff(Tara) was informative, not pushy, showed us what we wanted to see and answered the questions we had. She was able to get us a bit of a deal on the price as well as the service plan. We walked in looking to look and walked out with exactly what we wanted.

Excellent customer service!

Tara was fantastic. She listened to some ideas of what we were looking for in a new living room set. She showed us a few options and was able to find us the perfect new set for us.

My experience was so thoughtful and positive from the sales associate to the staff at financing. I really feel like all my years of hard work is starting to pay off. The store in Flint Township has so much to choose from. 👍🏾Great Team of professionals. Lam was great to work with the most.

Lam gave us exceptional customer service and made the whole process quick and painless!

Wonderful selection of furniture. Had just what I wanted.

My sales rep Jeramie was very informative, explained all features on both products I purchased from him. Great service and a good personality are hard to beat. Made my buying experience extremely enjoyable. Thank Ashley, my first purchase from you and am sure it won't be my last.

Terrible customer service and the warranty they sell is a joke!! Buyer beware. Sales person was great but that is about it. To add insult to injury, it is currently Thanksgiving Dinner and the leaves that were sent for my table DO NOT FIT!! I have left yet another message for their "service" department. Unbelievable!! *Update*Customer service called today and informed me that they were taking care of my situation. If not for the awful experience with the warranty company they sell for and the initial exposure to their store management team, I would give higher stars.

Lee was helpful and patient with our purchases. Doing everything to give us the best price and ensure our furniture would be setup for the most convenient delivery.

Friendly staff, affordable prices and great service. I would definitely recommend this place.

We had a very good experience today at Ashley Homestore in flint. Great customer support by Jordan. He was very courteous and humble. We went there to pickup online order and end up purchasing Sofa set and a dining table set. Highly recommending this store. Store manager Charles Gonder is also an amazing person. Great customer support. Overall very satisfied with the service received today.

Perfect

Lee was good very informative got him in the right direction save me money where he could and I received everything I was entitled to and more thank you Lee for your great customer service appreciation very much

Our salesperson Jeremie was great. He met us at the door; very eager and outgoing. He showed us exactly what we were looking for. We will be back and ask for him again.

Friendly , knowledgeable, courteous

Staff was friendly yet not overbearing. Tar was very helpful and made sure I understood all my options. Thank you.

TARA OUT STANDING SALES PERSON VERY PERSONAL AND ON POINT IF YOUR GOING TO SHOP HERE LOOK FOR HER NUMBER ONE IN MY BOOK

Jordan was super helpful, made sure we got the best price around. 10/10

Very good sales floor and sales staff with a pretty decent selection. Coop did a great job helping us with whatever we needed.

Very friendly

Tara, introduced herself when we entered the store. She explained the layout of the store and said she would check with us later. We were allowed to look, touch and compare items for a bit and then Tara approached and asked if she had any questions. She helped us with our questions and were able to make our selections. She was very knowledgeable and made the process very easy. We purchased a lot of furnature from Art Van in the past and Ashley has given us a place to find quality furnature at a fair price in the Flint area. I will recomend Tara to my friends and family. Thank you Tara!

Jordan was so kind and helpful. Very pleasant experience.

Lam was very helpful. Got us taken care of, no issues. Will definitely return.

Omran was very helpful. He didn't complain to all the running he did for me.

I had never walked into this location. When I did, I was greeted right away by Lee. He was knowledgeable and listened to what I needed and what I was looking for. He wasn’t and didn’t try to push his own sales agenda and wasn’t afraid to have real conversations. I walked out with more knowledge of what I came for and with what I needed.

Jordan was extremely helpful and very pleasant to work with.

Jeremy was a great guy. Explained everything very well, was very polite & worked with us well. Great guy.

We walked in to Ashley furniture and was greeted by Jordan. He asked us what we were looking at we told him Darcy Loveseat took us to it very knowledgeable about the Loveseat so we bought it. Thank you Jordan for being there for us at Ashley furniture. BILL WILSON

This is the third time I have worked with Jeramie. He is kind, professioal, accommodating, fair and has a great sense of humor. Thank you for your help.

Easy going sales people. They don't push like most stores. Made it a great experience for me. Thank you

Jordan was so amazing! He took the time to get to know us and what we wanted. He took our needs and comfort into consideration. I would come back and see him again. I would recommend him to any of my friends. Thanks Jordan!

So i literally came in just browsing and Lee showed me some great options between him and Charles I got amazing customer service and furniture at prices that I still can believe!!!

Very disappointed in how Ashley's conducts business to be honest. We purchased over $20,000 in furniture from Ashley's in Flint and it's been nothing but a headache from day one. We're still waiting on chairs from a year ago that we were told would be in within a month. Here we are a year later and they just keep pushing it out further and further. They called and told us they would give us $100 off and it turns out it's just a coupon for $100 off for their store for an item we might not ever get. We paid for the delivery which they just decided to not let us know another item wasn't in, so we had to drive up to the warehouse to pick it up. Didn't tell us we needed the original invoice for pickup, so we had to drive 30 minutes back home for an invoice. The store in Flint would not help in any way. Be careful when you go to checkout at Ashley's as well. They automatically throw insurance on every item you purchase there. I realize it's a sales position but you shouldn't be automatically adding hundreds and hundreds in insurances without the customers permission.

Very friendly and nice and helpful

Jeramie was awesome and got us what we wanted. Great selection to pick from.

Friendly environment!!! 5stars to the staff & special thanks to Lee for his outstanding skills!!!

My salesman Jordan was awesome 👌

Lam was very helpful and informative, but not pushy. I told him my style and my price range and he showed me several options on the floor that fit my needs. I was in and out in 30-40 mins and set up with next day delivery!!! I will be recommending Ashley furniture to everyone o know. I have not been as impressed with some other local stores that I have shopped with. Thanks, Lam!

Great experience today! Go and ask for Ja'Ron! He's very knowledgeable and is there to help! Not only did he find us exactly what we were looking for, he also got us an incredible price! Highly recommended!

Tara was very pleasant and helpful. I would definitely ask for her assistance again. I’m looking forward for my delivery! Thank you.

Great prices and awesome and helpful staff.

Jeramie was very knowlegable and helpful. I wasn't planning on buying, but he worked with me to made it possible.

Awesome service, the salesman Lam was extremely helpful! He was able to find the perfect recliner for us and for a great price! If anyone is looking for furniture for their home I would highly recommend going to the linden rd store and ask for Lam you won’t be disappointed!!

We have owned Ashley Furniture for over 16 years, before Ashley was in the Midwest. We were looking for a sofa and 2 love seats and Ashley was our first stop. Our sales professional Ray, gave us his full attention and we found exactly what we wanted and more. We purchased a coffee table and 2 end tables as well. Ray knew exactly how to get us the best prices, discounts and promotions. We figure that Ray saved us around $1500. Thank you Ray. We will recommend you to all our friends and family.

Shawna Harris was so sweet and patient with me as I chose my entertainment center. She took the time to show me all my options and looked up things she wasn't sure of. Awesome experience! I'm going back tomorrow for another item and will only work with Shawna

Jeramie did a great job of showing us all our options and helping make the right choice for us. Thank you Jeramie!

Shawna, my sales person was very helpful and knowledgeable about my purchase, and explained everything clearly so I would understand all my options when purchasing my furniture!!!

Very helpful, knowledgeable staff. Jeramie was great 👍👍

Very positive experience at Ashley furniture. We had a very knowledgeable and friendly sales person names Lam. You

Tara was very friendly and helpful from the time I walked into the store until my purchase. She was there to answer all my questions and check availability. Her knowledge, expertise, kindness and sense of humor made the buying experience enjoyable.

Ashley Furniture (Flint) had more options on the floor then my local store& had an outlet center. The service was even better. My sales person was Moe & he was not only knowledgeable & patient, he went over all the measurements to make sure everything could fit properly.

Tara Robarge did a great job showing us around and making suggestions for what we were looking for.

Great customer service. Ray was very helpful and got me what I wanted.

Great experience from start to finish. Tony Snow was very patient and knowlegable and offered us the best deals available. Would highly recommend Ashley Furniture.

Jeramie was awesome. He showed me what I asked for ,was honest about expectations and didn’t try to talk me into anything .

Lam gave us excellent customer service with our mattress purchase. We came for bed pillows and walked out Tempur Pedic Mattress owners. Although the checkout process was a bit longer and had glitches, Lam remained encouraging and supportive along the way. One of the highlights of our experience was the testimonial moment with Charles provided. Thank you!

Jeremy is an awesome salesman

Couldn’t get exactly what I wanted because they don’t make it.But he helped me find what I could use.

Went Black Friday shopping here. Had an associate named "Lam" help us with our purchases. He went out of his way to get us the best deal on the Table and accessory picture we purchased. He was very professional and represented the company well. As far as the quality of merchandise we purchased- we were very pleased with the materials used, ease of assembly, (we chose to pick up our merchandise assemble ourselves). We will definitely return to this location and use this sales associate "Lam" again. Honesty, fair pricing, and quality materials will go a long way in my consideration of future purchases.

I loved the selections and the quality. Our salesperson Shawna Harris was very courteous and knowledgeable. She made our shopping experience a breeze.

Tim from Alabama (unsure of his title) working as a repair technician or warehouse guru was the most knowledgeable and provided the BEST customer service fixing our problem that started 6 months ago I’d give him 5 stars. We purchased our bedroom set and mattress in June 2022. Today we finally got the correct brackets for our bed to hold the headboard up. The sales portion of the experience was great, but after we did not receive the correct brackets to fit the headboard (they gave us used brackets and charged us for new ones along with a bag of random screws and nails with no instructions). Overall, they gave us wrong brackets 3 times in a row. It was a nightmare to deal with any of the associates from this point on… EXCEPT TIM! This man was the only competent individual that took control of the situation and assured me he’d get the correct brackets himself and come back to finally put the bed together. He’s so friendly and honest, I cannot say enough about his great intellect in the matter; the man deserves a raise!

Jordan was a great help in helping me find exactly what I needed for my weird shaped living room! So grateful for his welcoming demeanor and attentiveness!

Moe was very nice.He was very friendly and helpful. I look forward to his help in the future.

Terril Cooperar was very helpful, and went above and beyond to help accommodate our needs.

Tara is so sweet. I will ask for her everytime I'm looking for furniture.

Mr. Cooper was very professional and very knowledgeable of the store products.

Friendly, patient, and knowledgeable.

I had a great experience at Ashley Furniture when shopping for a new bedroom set. Ray was very helpful, thorough, and kind. Would highly recommend!

Jeramie did a wonderful job hooking us up with a bed frame and dresser! Definitely ask for him if you visit.

Nice service

Great and easy experience. My husband and I were able to get the couch we wanted and staff was kind and very helpful with questions.

As a Michigander moving back to the Flint area after 6 years away. This Ashley Furniture Store treated us the moment we walked in the door. Tara, not only listened to us, she also intervened to find out what we really was looking for….once we got to the point the set we really loved…she made sure we could get it and is set up for delivery within just a couple days….! Tara, my hat goes off to you and your optimism and making us a very happy Ashley Furniture Customers….! Happy Holidays and Merry Christmas 🎄🎁. Clay & Judy Haggadone

She was very great help and got some great deals.

I would NEVER shop at this store because of how the salesman did my daughter. This guy really did a number on my kids who had just purchased their 1st house. Charging them outrageous price for merchandise that he tricked them into buying. BEWARE IF THIS IS YOUR FIRST TIME MAKING BIG PURCHASES. I had to give 1 star to post otherwise it would have been NO STAR.

Very informative funny and accommodating. We were pleased with our purchase and would definitely do business again with Ashley and Jordan as our salesperson.

Tony was very knowledgeable and answered all our questions. Would recommend

Sales Staff was very friendly! The amount of signatures for 2 pillows and sheets is a little extra but it was a good experience

Ray did a great job

Jordan was great. Told him we were just looking, what we were looking for and he pointed us in the direction we should go. He kept checking with us but not in an annoying way. We ended up finding a set we liked and he made it a very easy transaction with a great price. I will be back.

Tony was extremely helpful and knowledgeable. He answered all of our questions thoroughly and he was very fast - which was an added bonus since we had our two young children with us. We got a good deal on quality furniture. I highly recommend shopping here. Ask for Tony!

They were very nice and professional!

I got a great deal on a nice bed at Ashley, my salesman Coop was great and took real good care of us . I highly recommend checking them out if you are in need of a new bed! Thanks

Great customer service can't describe the service .they won't let you leave till you are happy .

Tara went above and beyond to help me. Thank you

Came in looking for an extra mattress cover/protector and possibly some bed sheets. Lam helped us find exactly what we were looking for and showed us what options they had for sheets. As well explained the details of Ashley's Black Friday deals.

Great buying experience at Ashley on Linden rd. Omran was great and very patient and had answers to all of our questiions. Everyone there worked with us to get just what we needed at a reasonable price. Highly reccomended!

Mr. Coop Was very helpful and professional. He went through every step explaining the different details. At the end of the of the process he took an extra step to find my chair at another store so everything could be delivered at same time. Like I said before, he took the extra steps.

Shawna is awesome and I recommend her for all your needs!!!!!!

Coop Thank You for being a GREAT SALES .MAN. VERY KNOWLEDGEABLE AND CUSTOMER FRIENDLY!!!

Coop was super really enjoyed having Coop for my salesperson , also Kevin at front desk who covered all my paperwork did a fantastic job, thanks Ashley Home Store .

We were very pleased with our recent service! Our sales agent worked so hard to get us the best deal possible! I would highly recommend her and we will be back to purchase more.

Zak was very helpful and informative. He made sure to keep checking on us to see if we needed any help or had any questions.

Ordered 2 recliners in 8/ 2022, went to pick up chairs, one box was damaged, guy at warehouse, said it was fine, got it home and the wood ( particle board) was broken. Call they said they would send a replacement, 11/04, ( talked to them 11/09 no chair, ( 3 months later) Why sell chairs if you don’t have the inventory, terrible customer service. Do not shop here. Catherine

Lam was very considerate when dealing with my Aunt. He went above and beyond her expectations, trying to find furniture pieces that she was really interested in purchasing. GREAT JOB!!!

Had a great buying experience working with Ray. He did a great job explaining all the details of our purchase and really helped us stay within our budget while still getting exactly what we loved. Thanks Ray!

Tony was very helpful, went above & beyond, spent a ton of time with me & was patient with me & my two little kids. Very nice guy!

Our sales person was so patient while we picked dining table. Not pushy at all..made shopping fun and took out the stress component. I wish I could remember the guys name. Anyway, lots to chose from, fast efficient and careful delivery. Made a huge impression in a great way.