Ashley Grand Rapids, MI
Ashley makes beautiful home furnishings affordable! We are the #1 retailer of furniture & Tempurpedic bedding in North America! More people choose Ashley than any other brand. By leveraging the industry-leading design, manufacturing and distribution efficiencies of Ashley, we are able to bring design and fashion home at a price everyone can afford. Ashleys are individually owned and operated. Our latest store is now open in Grandville, MI and is proudly owned by mid western brothers who have been delivering exceptional guest experiences, quality furniture and support of our local communities for over 30 years. We invite you to share the experience and visit with any of our sales professionals to satisfy your home furnishing needs.
Ashley furniture itself was a great company to work with although we purchased the protection plan through them and if I were Ashley furniture I would pick a different company to represent because they are HORRIBLE! Do not purchase their extended warranty plan through montage! We always purchase the extended warranty plans and have never dealt with customer service like they have! Horrible hands-down! We were denied our first claim within a year of purchasing the furniture and the second claim we made was approved and someone came out six months after the claim was brought to their attention and approved and then when they figured out how much money it was going to cost they came up with an excuse to deny us . It’s like a rip on a comforter, If you don’t take care of it soon after the rip has started it is going to get worse. They took way too long to get a representative out to us. Although the lady was really nice about it we did contact Ashley furniture to get our money back for the protection plan and they said there wasn’t any way they could do that we had to contact montage back and I don’t think that’s a good representation of a service you are providing.
I was impressed with the store's variety of furniture and beds. The staff were energetic and very helpful. I was helped picking out the right bed for my needs and also with a good pillow. Thanks to everyone there I'll be back for more stuff 👍.
Staff was friendly and helpful. Enjoying the recommendation from Aleigha.
Bird was super professional, courteous, and knowledgeable. I would shop with them again any day!
Loved the style and selection at Ashley Homestore! Nice layout, friendly and relaxed atmosphere, even offered me a drink while we walked the store... Cody was excellent! He showed us lots of patience, was knowledgeable, and gave suggestions when needed. I would highly recommend getting a bedroom and/or living room set from Ashley. Great experience for my wife and I!