Ashley Kalamazoo, MI
Ashley makes beautiful home furnishings affordable! We are the #1 retailer of furniture & Tempurpedic bedding in North America! More people choose Ashley than any other brand. By leveraging the industry-leading design, manufacturing and distribution efficiencies of Ashley, we are able to bring design and fashion home at a price everyone can afford. Ashleys are individually owned and operated. Our latest store is now open in Grandville, MI and is proudly owned by mid western brothers who have been delivering exceptional guest experiences, quality furniture and support of our local communities for over 30 years. We invite you to share the experience and visit with any of our sales professionals to satisfy your home furnishing needs.
Ordered a coffee table and waited over 8 months for my order to arrive. Within those 8 months the website showed you would receive the same table anywhere from 4-6 weeks if you were to order it. I received multiple emails stating I was within weeks of delivery and when that week would come I would receive another email saying my item was pushed back another month. This continued to happen throughout the 8 months. Frustrated I contacted Jay (my salesman) at the Kalamazoo store. Jay promised they would adjust my order total but had to wait for the item to arrive. After a long wait my coffee table arrived. It came with broken knobs. I went back into the store hoping to speak with Jay unfortunately he was not there. Instead I spoke with a manager. The Manager told me Jay shouldn't of made a promise to adjust my total because that is not something they do. He also attempted to charge me for the broken parts to be ordered as a replacement. It has been roughly 6 weeks and I still have not received the replacement parts or have been contacted by the manager as he said to me he would follow up and reach out to me. Please be aware while shopping here.
Go See AL! He is amazing and will get you what you need. No pressure from him at all. GO SEE AL!!!
David was super helpful and got mom into the perfect chair!
Scheduled an appointment and met with Mark. He was great at helping us find our living room set and different color options. Very personable guy, no pressure to buy, and made our process quick and simple!
Sam was awesome! Listened to what we needed and gave great info. Love buying at Ashley!