Ashley Store | Lansing, MI 48917
Ashley Store
Store hours
Open today: 10:00 AM - 08:00 PM
About Ashley
The Ashley Store in Lansing, MI represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Welcome to our Ashley Store in Lansing, MI!
Where Is Your Store Located?
What Is the Best Time of Day to Visit Your Store?
What Are the In-Store Perks of Shopping for Furniture at the Ashley Store in Lansing, MI?
What Are Your Most Popular Products Sold?
Is Your Store Involved in Any Charity or Community Events That Would Garner Good Will?
What our customers say
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My daughter bought a $3400.00 couch they replace the cushions the new cushions are all on even what a joke.... Worst purchase ever!!!
I ordered a dining table and 4 chairs with an arrival date. I called for over two months to check on arrival status. I was told each time it would be in the store in a couple of days, but never received a phone call. Finally, after being hung up on by in store customer service and then by my sales person, yes, my sales person, I contacted my credit card company. Poor customer service and no communication.
This review is not a reflection of this store specifically but of the company as a whole. I’ve tried leaving a review on a product and apparently the reviews are screened or something because all you see are the good reviews on there and the honest one I tried to leave is not there. As a company they have no follow through or follow up. I ordered a swivel rocking chair that also reclines online. When I received it and put it together, the chair leans forward making it hard to rock in it and impossible to recline because the footrest gets stuck from the chair leaning so much. I tried reaching out to the company to see if there’s a simple fix to this, no response. I opted to return it. I called customer service and the person said I will not be responsible for shipping since the chair is not working as intended. Someone else emails me the instructions for the return but says I am responsible for the shipping. I email back telling them that the customer service rep on the phone said we didn’t have to pay for shipping. They emailed back and said they will pull the audio recording of the phone conversation to confirm and get back to me. No response again. I’ve called again and asked if I can take the item to a store to return it and skip the shipping altogether, they said it has to be shipped back if it’s bought online and they would review the phone conversation and get back to me. And again no response.
Orlando and Eddy delivered our furniture. These guys came with a can do attitude and no door was going to defeat them. Ray made sure we got the best deal for what we wanted and the experience as a whole was great.
Tyler was great!! He helped us find a couch that we loved and worked within our budget. I would definitely come back again!
Very excellent experience, all the way around. Top quality furniture and sales reps!
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No interest for 60 Months^° - In-Store Only
0% interest until April 2029^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.
Free No Hassle Delivery & Assembly^^
^^Previous purchases excluded. Offer applies to single-ticket purchases that include a Tempur-Pedic®, Purple, or Stearns & Foster® Mattress. Offer includes free delivery, assembly and removal of packing materials. No-Hassle Delivery + Assembly not available in all areas. Offer valid at participating locations only. Offer excludes clearance/closeouts and floor models. Cannot be combined with financing longer than 12 months. See store associate for details.
