Ashley Store
Open today: 10:00 AM - 09:00 PM
The Ashley Store in Novi, MI represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the largest furniture company in the world, to the people of Novi, Michigan at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us in the West Oaks I and II Shopping Center. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Ashley Store Novi, MI
What our customers say
The worst buying experience of my life. Inside the store everything was great. They showed us couches that fit what we were looking and assured us that the team bringing the furniture would take our old furniture. That was a must have because I can't do it by myself and need the furniture gone if we are bringing new stuff in. We don't have that much space. After picking a couch, we let them talk us into a mattress because we needed one so desperately, so we said screw it, we spent less on the couch than anticipated so let's get the bed. We left excited. When the mattress came we were told they couldn't take our old one because they weren't bagged. They needed to be bagged because of our pets. I asked if they had bags, but no the store was supposed to provide them. So I moved it to my back room. After the mattress guys left I discovered a hole in my drywall right above my bed. They said nothing to me about it and were gone by the time I noticed. This sucked, but it wasn't the end of the world. A week later the couch is coming. I get a call from the delivery guy and he tells me that one piece of the couch is the wrong color and asked if I wanted the other two pieces. I said I needed to call the Ashley store to see what was going on but before I could I was called two more times! Once by the same driver and again by their manager demanding I tell them if they are delivering the couch. I said yes, deliver it just not the piece that's wrong. They arrive and proceed to tell me that they don't take old furniture. So now I have 2/3 of my couch, my old couch and chair all in my one small room. I finally call the Ashley store..well the customer service line and they assured me they will get it fixed and have someone from the store call me. When I did get a call the phone disconnected as soon as I answered and when I called back it went back to customer service and they didn't know who called. But that lady did tell me that she was going to submit the new order immediately. The next day I got a text to schedule delivery. So no I did. When they delivered it...it was the wrong color still. After 4 or 5 more phone calls and a tweet I finally got another delivery for an exchange scheduled for over a week later. I've taken multiple days off work in order to be home for this delivery. I've spent hours on the phone trying to solve this issue and they've don't next to nothing to assist me or try to make this up to me. I'll never shop here again.
Jeff was so helpful and great to work with.
Sales person was very knowledgeable and helpful
Very knowledgeable about mattresses
Vendor was very polite and kindly!!
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage™ Synchrony credit card. 60 equal monthly payments required. Down payment, tax and delivery may be required on in-store purchases.
^°Qualifying purchase amount must be on one receipt. No interest will be charged, and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. Down payment may be required on in-store purchases. See sales associate for details. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 01/01/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. We reserve the right to discontinue or alter the terms of this offer at any time.