Ashley | Novi, MI 48377

Excellent service by your staff. I would like to have had immediate delivery offered by the store.

While the salesman was nice enough, I was extremely disappointed to learn I could have bought the same thing on-line for $350 less.

Thoughtful / professional /easy / quick

Horrible customer service. Constantly lied about delivery dates. Had a tough time canceling my order. I definitely regret shopping with them.

This store is big on false advertising. We were told we would get all of our furniture by a certain date and they only delivered part of the order and two of our items were very damaged. The quality of the items is manufactured cheaply, so you pay alot of money for junk. They later delivered part of our sectional, but we are still missing 2 of the main pieces. They told us our replacement for our damaged furniture would be in by now and now they are saying another 2 weeks. They are very deceiving and offer no compensation for their lies. Do not shop at this store.

Brian Grier was PHENOMENAL, willing to help and focus on top tier customer service, not just that but her also educated me throughout the process of what’s best. He was very insightful, any customer he walked by he was sure to ask if they needed assistance. He brought sunshine to the store with his willingness, I highly recommend the store. You can get furniture anywhere, but the customer service was amazing, the pieces on the floor were top tier pieces and you can tell the employees care and love what they do!!! Thank you so much for helping me make my house a home, I’ll be returning!!

A ton of options on sectionals! The colors in store are the ones they stock, so no 6+ month wait for custom colors. Brian G was very helpful! Allowed us to add/ remove sections to get a better idea of how it’ll look in our home. Would recommend