Ashley | Novi, MI 48377
Ashley Novi, MI
Your Local Furniture, Mattress & Decor Store
Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Novi, Michigan at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us in the West Oaks I and II Shopping Center. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Very professional and courteous
I bought couches from them and they are defective. I tried to contact them more than ten times without success. Their system removed my complaint and said I didn't have to complain about that couch. You should strongly avoid buying from that company in the future.
I will never be shopping here again. A few months ago, my boyfriend and I went into this store looking to buy a new couch. After being helped by the "sales manager," we found a couch that we liked and were offered an amazing deal through the promotion that they were running. The deal that we were promised included gift cards covering the first three months of payment. Our couch was delivered, but we never received any gift cards. When we called the store to figure out why we haven't received the gift cards, they told us that the deal that they offered us was not correct and that we would now be charged the full price for our couch. They refused to return it because it has already been delivered. The customer service department has continued to tell us that they made a mistake and that it is unfair to us, but they refuse to do anything to fix their error. I would highly recommend buying your furniture from a company that owns their mistakes and is dedicated to their costumers, clearly not Ashley.
We had a wonderful experience at Ashley. The salespeople were very helpful. We mainly worked with Cody. He was friendly, knowledgeable, and patient as he took his time explaining things. Kofi also helped us with pillows and he was just as great! There was a third person that checked in with us when Cody stepped away for a moment. He was also very friendly and knowledgeable. The most enjoyable part was that I was greeted and checked in on but never felt pressured or hounded as I have in other furniture stores. That alone will make me come back. Also they have great accessories!
Very helpful. Good value.
Jay was a pleasure to work with. The staff was very helpful, and not to pushy like some of the other stores!
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