Ashley Orion Township, MI
Great style doesn't have to be expensive! Ashley cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Orion Township, Michigan at a price that other companies cannot compete with. Ashley has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us in the Baldwin Commons Shopping Center, next to HomeGoods. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Avoid buying from here at all costs. This has been quite possibly the worst and most frustrating customer service I've ever experienced, and that's saying something. Everyone is pleasant, but NOTHING has been done to resolve 2 issues that occurred in October (see pics below of missing drawers and broken side rail). I understand that there are supply chain issues, but this involves blatant lying to the customer and clearly extends beyond delivery issues. I have called basically everyone who works at this company (at least 10 customer service calls, calls to the store, managers, etc) and even drove 30 mins to go into the store we bought it from to resolve our issue, and they continue to disappoint. I bought a bed (including White Glove delivery and a 5 year warranty) last August which arrived with broken drawers. The guys who built it obviously didn't want to put in broken drawers and instructed us to call and get them on order, which is fine. Fast forward to now and we have been promised the drawers multiple times, including confirmation numbers and everything, and they have never arrived. Since then the bed has broken because of the lack of drawers to support, and they refuse to fix it until the drawers come in despite having purchased the warranty. I have gotten the personal contact information for the store manager and tried to reach him multiple times to get this incredibly frustrating issue resolved to no avail. Save yourself the pain I experienced and do not buy from here. They'll take your money no problem, but good luck if there's anything wrong with your order. They don't care if you're sleeping on a broken bed, they got what they wanted. My bed has NEVER been fully assembled 7 months after buying the piece WITH a 5 year warranty AND White Glove Service (what a joke). DO NOT BUY FROM HERE!!!
Amazing customer service, very clean merchandise everything looks so nice on the floor , Big thanks to Skylar She’s amazing I’d recommend her if your just stopping in looking at furniture or you need any opinions or advice her customer service is top tier definitely will be returning thanks to Skylar!!