Ashley Store Orion, MI
Excellent service and a great store
No pressure very professional
I have no complaints. Christine's customer service was excellent and we couldn't have asked for more.
Great experience and great deals! Walked in just to see what they had and ended up with a new couch and love seat combo for $600. Go in and ask for Marcus!
Very long time to complete the transaction. Several times asked to complete the simple transaction and delayed beyond reasonable amount of time.
Great Knowledge Staff, all were courteous and took their time to engage and attend the customer. Happy I came here.
If I could leave 0 stars, I would. This will go down as the worst customer service experience I have ever witnessed. We bought a full bedroom set with a brand new sealy king mattress. Low and behold the incompetent salesman failed to realize that the bed set we bought is not compatible with the mattress. We didn’t find this out until our delivery was made and the guys couldn’t set it up. We have contacted customer service a dozen times only to be told something completely different every time. We’ve also contacted the store and left Paul a voicemail regarding our concerns… and to no surprise no call back. We’ve had to re schedule our delivery 2x now because all of a sudden our bed set pieces are on back order. I’ve been requesting management to call me to discuss our situation for days and they still have not called. All in all terrible experience. Will never bring my business here again and will make sure everyone I know stays away EDIT*** After being told last week that our missing pieces were in and they were going to be delivered. I just received a phone call saying that our pieces were damaged and could not be delivered this week. The running joke continues!