Ashley Store | Westland, MI 48185

Thank you for everything you helped me with, it was a great experience working with all your employees thanks again Bill Holcomb

It is great so far. Mark, the sales person, answered all my questions and was very patient and friendly. He gave me space so I could consider my options and I never felt pressured. It was one of the best shopping experiences I have had.

Very polite and helpful salesman. Easy to work with.

On point.

My husband and I were greeted by Mike when we walked in and were extremely pleased. He gave us some information and let us roam the store without tailing us. He was very knowledgeable about everything we bought along with suggestions and feedback on mattresses. He was excellent to work with and I look forward to working with him in the future.

Salesman Mark Phillips from the Westland, Michigan Ashley home store told me Ashley would remove my old mattress when my new mattress was delivered. The delivery refused to take my mattress and said that was not in there deal with Ashley. I paid $240 for delivery and removal of my mattress. I even had to help bring in the mattress as only one person was delivering it. Mark Phillips lied to me and continues to lie by saying he gave the delivery guy a bag to put my old mattress in to take. I called the delivery guy and he stated that was a complete lie. I have requested that Ashley’s have either remove my mattress or refund me my delivery fee that I had to pay to help move my own mattress in my house. Beware.