Ashley | Westland, MI 48185

Stopped by Ashley to get some furniture for the living room and mission was accomplished. Brandon was are salesman and he was great. Would definitely repeat.

Worst purchase experience ever. I bought 2 rugs from this store. I only received one of them. My receipt says 2 rugs and they charged me for both. However their records shows only one was ordered. I called many times and went to the store and they kept telling me they can’t offer any help. This is apparently a spam. Never buy from this store.

Friendly sales. All the information we needed to pick out the right living room furniture for our family.

Horrible experience ever!! think twice before buying from ashly

horrible experience with delivery! bought a mattress on new years eve and it is not delivered to this day and still counting!

I wish I could give a higher number of stars, the Westland staff were helpful prior to the sale but customer service from corporate related to delivery and assembly issues is poor. Store personnel can't help with these issues at all and refer you to the 1-800 number. I have made 2 major purchases with Ashley in the last 9 months. The first issue was with a dresser that did not have holes predrilled for a mirror. We took care of it ourselves and I figured it was a one time thing. I am in the midst of a second order that has been a real pain to resolve. The hardware for the bed I ordered did not fit properly and I was told by the delivery contractor that they would report that there was a hardware issue and new hardware would be sent to me within 7 days. I didn't want to reject the order and was advised not to. 13 days later, still no hardware and customer service tells me that no hardware was ordered. Lets not even talk about the grief I am getting related to white glove service on an order that is coming in pieces. Even though I like their products, I will not be buying from Ashley in the future based on these experiences.

Purchased stuff before thanksgiving, still not delivered. Dining table delivered broken, eac time a single chair delivered, still waiting for another chair, no response to repair or replace. The most horrible purchase of my life. Public stay away from Ashley and you will be far happy buying from elsewhere.

Brandon was friendly and helpful. The furniture is beautiful. Great experience.