Ashley Westland, MI 48185

Do not waste your money on their furniture. It is poorly made. The sofa we purchased was delivered and was missing a couple of legs. We contacted the store immediately and was advised that they would order them. Don’t waste your money on fabric protection. We ordered and it was never registered. We have made numerous calls to the store, stopped in several times and they could not find any info. The fabric protection company would not respond to our calls. Horrible customer service! On top of that the fabric is pilling and looks terrible. Still no legs. It’s been over a year. To add insult to this purchase, we filed a claim with the Better Business Bureau. An Ashley rep had the nerve to say we waited too long. The warranty is no longer effective. Save yourself money and grief. Avoid them at all costs!

We were looking for two seater recliner and could find some interesting furniture. Little over priced but various payment options are available.

Ashley Furniture : excellent prices, excellent services; great salesman. Bob at Westland location!!

The service was excellent from our Service person

Worst customer service experience ever. I will never step foot in that store again. Sales rep was good with us in the beginning but instantly changed once we tried to negotiate the price. We were prepared to pay the price he was set on until his demeanor and attitude changed. Never shop there if you’re looking to find reasonable prices and employees who can tolerate price negotiation. We were very nice throughout and were smiling even with his horrible attitude.