Ashley Store Austin, MN

We have purchased several pieces of furniture in the past and we have always had great service. Today was no different. Jeromy helped us right away. We walked out with exactly what we wanted.

Jeromey got me hooked up with everything we needed for our living room. Thanks Jeromey

Jeromey was an amazing help! He helped us find the couch we were looking for!

I went to the Ashley store in Austin to buy my first mattress. Kipp provided a sales environment that was informative, sincere, and low-pressure. I will be going back to make future purchases from Kipp.

Kipp was amazing! Mattress was great, really good service.

Ask for Jeromey! No pressure, only solid information and recommendations to help you find the right furniture fit for your space.

Loved my experience at Ashley Homestore with the store manager he was very helpful and answered all my questions.

Jeromey was very helpful and understood right away what kind of furniture we needed.

Great experience!! Jeromey was so patient and helpful. Gave numerous suggestions and options to find exactly what we wanted.

jermey gave me very good serivce and even delivered it pesonolly so i will be back in the future

Thank you for all your diligence and assistance with helping me to find the perfect mattress for my back. I am so grateful to Jeromey and Kim G. Wonderful staff 💕 highly recommend Ashley furniture store. They delivered and removed the old

Very helpful and knowledgeable!

Great experience Kipp was great to work with!

My boyfriend and I walked in to look at mattresses; we've never bought a new bed together and had no clue where to start. Kipp was extremely helpful right off the bat. He took his time to understand us and dialed in exactly what we wanted. It took a ton of work off of us to figure out what we could decide on as we have very different preferences. Kipp had us sold on a bed in no time at all and we felt confident we were making the right decision.

Ask for Kipp!

Jeromey was very nice to work with and answered all of our questions!

We shopped in Austin Mn.Jeromey let us look and take our time and then when we were ready to purchase he answered questions and was very helpful! We bought a couch and 2 chairs and are very excited for them to arrive!

Had an issue and Ashley went above and beyond to resolve. Thank you

Jeromey Ellinghuysen was super easy to work with!

Can’t recommend Kipp enough. He always has great ideas on how to furnish rooms to fit your vibe.

We had a great service at Ashley Furniture in Austin. Jeromy had the best customer service. He answered all of our questions and was knowledgeable about all their mattresses. Thanks for the great experience!

Jeremy was very helpful and took the time to make sure we found the mattress that was right for us. I would highly recommend him to anyone looking for a very knowledgable person in the mattress space.

Quick and easy to work with! Great helpful employee's!

Jerome's Ellinghuysen was an amazing help finding the perfect fit for us. He was very kind and he made us feel very comfortable while helping us.

Absolutely amazing service the Assistant manager Jeromey was outstanding and helpful.

I worked with Jeromey to purchase a new couch set and he was awesome to work with. Worked with my budget, understood my wants/needs, and wasn't overly “salesy” like some salesmen are. Thank you Jeromey!

Very helpful and knowledgeable about his inventory

Jeromey helped us get it the right bed so quickly! Very knowledgeable and efficient. Wonderful experience at Ashley!

I would rather give zero stars. After entering the store we wandered around 5-7 minutes before yelling out "anyone here?". A salesman named Kipp stopped on his way by to ask what we were looking for. We told him an adjustable bed and he told us where they were at and would meet us there. He showed us what we were looking for and gave us a price. When I told him that we had gotten a much cheaper price at a different store he told us to go there then! Very rude with a big attitude. I know there were adjustable beds at a cheaper price range in that store other than what he was trying to sell because I has researched the website before going in there. No wonder there was only one car in the parking lot, probably his.. I won't ever go into that store again as there are many more furniture stores everywhere.

Jeromey Ellinghuysen helped us find the perfect mattress and was so helpful and knowledgeable.

Kipp was very helpful and friendly and found us exactly what we needed.

Kipp Hardison was extremely knowledgeable and helpful. Very satisfied!!!

Very helpful!

Josie was fantastic from the time I came in to the time I left. Very helpful without hovering over my every move.. great experience!!

Dawson was very helpful in my search for a desk chair. He was thorough & courteous. I would recommend Dawson.

We had a great experience with our purchase. The agents explained their current sales and payment options to help us make the best decision for us.

We had amazing service by a knowledgeable and friendly Ashley's representative named Jeromy in the Austin Minnesota store. Five stars would definitely go back again not only did we learn things about products that we did not know before he helped us pick the products that will work best for us as a family of four including two dogs. Cannot say enough about the amazing service that we had! My husband and I also lost our phone and wallet in the store and the representative helped us find them both. Thank you!

Jeromey was VERY helpful. He was very knowledgeable and able to answer all my questions. Thank you so much for your help!

Exceptional service from Kipp. He saw my vision and was helpful in every way. He is there to help when you need it and is NOT a hovering salesman. The furniture we purchased is absolutely gorgeous in our home. He went ABOVE and BEYOND to make our dream home wishes come true. I highly recommend this Ashley furniture store for all your furniture needs. Kipp will help you any way that he can!

Jeromey was wonderful to work with. Very professional and friendly.

Kipp is great to work with!!!

Kipp is the best! It was a great experience! Thank you!

Kipp Hardison was amazing to work with at Ashley. My wife and I were shopping for new couches and recliners and Kipp was not pushy with anything and was 100% the entire time we were looking. I would recommend Kipp to anyone that doesnt want a pushy salesman and knows what he is talking about

Geromey was great working with. Great selection on furniture

Josie was extremely helpful and knowledgeable

Jeromey was very helpful despite our constant back & forth. Very informative & we feel great about our purchase!!

Jeromy was very informative and professional. He was straight forward with showing us what we were looking for even with our wild children in tow. He also made the process quick and easy. We will be back for future purchases.

Jeromey was wonderful giving us tips and tricks for finding the perfect furniture for my home!

Staff were super friendly and helpful. Beautiful furniture to choose from.

Jeromey Ellinghuysen extremely helpful and patient, even stayed past hours to assist us.

Jeromey was great!! No pressure and very knowledgeable of the products. If you go to Austin look him up, you will be happy!

Jeromey knew his stuff and was a great help

Jerome’s Ellinghuysen gave us the freedom to check around on multiple options for the many things we ended up looking at. Very knowledgeable with products on and off floor. Overall, extra helpful and patient.

Service was awesome!! Jeromey Ellinghuysen was very helpful and showed us exactly what we had been looking for!

Jeromey was a great help offering us multiple options as well as different styles to help bring together our furniture sets. 5/5 stars

Worked with Kipp on getting some new living room furniture. Easy to work with and made the whole process smooth

It has been a great costumer service. They have treated me nicely and help me with what I needed and they have treated me with respect

Jeromey was amazing he was really personable and really went out of his way to help me find my couch! Highly recommend doing there

The staff are very knowledgeable. We were lucky to have been helped by Jeromey and he was very helpful in finding what we wanted and how to get it to us the fastest.

was very helpful

We went into Ashley’s in Austin and Kipp was VERY helpful!! Thanks Kipp!!

My husband and I went in after visiting a few other stores in town. Kipp was the only associate in the store. As soon as we walked in we were greeted and asked what we were looking for. We told him what we had in mind and he immediately knew what items to show us. He gave us some options and gave us some space to discuss and try them out. He came back often between helping others. He was literally running to help. Not once did he make us feel rushed or did he try to upsale. He worked with us in getting financing and making sure we knew about all the deals. I always have such anxiety about shopping for furniture and Kipp made this such a wonderful experience. I highly recommend this store and working with Kipp. I will return for any other furniture needs.

Kipp has been the guy who's helped us buy furniture the past few times we've purchased from Ashley and he does a great job. Very people friendly and honest. Ashley has been very nice to work through for getting furniture. Great service.

Hello ! My wife and I bought a new sealy Hybrid bed. Kipp was the man FOR THE CUSTOMER! Thank you for being upfront and honest!

Had such an amazing experience here, bought my first ever new couch and the staff was so helpful thank you Jeromey!!

The sales man Kipp was amazing at helping us find the right bed and mattress. He was very fun, friendly, and knowledgeable! He went the extra mile to show us what to expect from a bed and was thorough. Very happy experience!

Staff was very helpful and informative. Overall a great and fun experience. Thanks Mary for all the help!

Kip was super helpful and knowledgeable and friendly.

We have bought our couch and now a bed from Kipp, as usual he is respectful and is not pushy at all, he truly wants it to be your choice and facilitates the questions. Awesome representation for the company. Any sales person could learn from him. Thanks again!

Great fast experience here

Kipp was very knowledgeable and made the mattress buying experience not stressful!

Kipp was amazing to work with! Highly recommend going to Ashley Furniture store located in Austin, MN for your furniture needs.

I want to personally thank Kipp in the Austin MN Ashley store for his extraordinary service! Kipp has assisted my family with many purchases over the years and will continue to receive our future business. He is always extremely knowledgeable of any products they carry. Thanks again for another excellent experience 😀

Bought a new couch and Kipp made the experience quick and painless. Recommend!!

Tom S was awesome!! He was straight forward and helpful with our questions. Would recommend him and Ashley!

We worked with Kipp and be was awesome! Very helpful and not pushy at all! He was full of all the information!

Trop top les articles j'aime

It's ok

Kipp Hardison helped me get a couch. Great salesman. Nice guy.

Excellent service, didn't feel pressured into buying anything more than what I wanted to begin with and I stayed within my budget.

Great place to shop. Product was well made. Kipp knew when to help and when to let us just look.

Kipp is fantastic, he knows his products and is a very good sales person

Gabriel and Kipp were both extremely helpful trying to help me and get a situation fixed over in cedar falls Iowa. I wish I could have purchased from this store instead because I feel like I was actually getting a genuine salesman who cared about my needs. I just wanted to say thank you for everything and I apologize for the inconvenience.

Come see Kipp for better sleep. They have the new Sealy Hybrids that are on sale. Kipp knows how to find the right bed for you!!

Kipp was extremely helpful in walking us through selecting out which bed would work best. He answered every question he had. Thanks for all your help, Kipp!

Tanner was a great help, guided me on financing and made the purchase very easy

I would definitely go back to Ashley Furniture in Austin MN. Kipp Hardison was a great Store Manager and salesman. He knows his stuff. Thank you with helping us out with our Christmas presents 🎁

KIPP was a great sales guy for my purchase

Kipp was very helpful and offered a lot of information about the sofa we purchased. I'd buy from him again in a heartbeat!! Thanks Kipp for all your assistance Annette and Donna

Kipp was very helpful and informative. He was able to give options and insight that proved to be most useful. Highly recommend. Thanks Kipp for your expertise.

Best experience with Kipp! He was very informative and gave us the best advice on our purchase.

great experience with kipp! he helped us with alot of questions and ashley actually had what we wanted in stock!

We had a fabulous experience with Kipp.

I was greeted at the door by Kipp who was really friendly and welcoming! He asked what I was looking for and took the time to listen and asked me questions to further understand my design aspects. He then took me directly to what he thought I would like. The store was so thoughtfully put together as a showroom! I bought a sofa table, end table and bar stool. Really good quality & the white glove delivery was amazing! I would highly recommend Ashley Furniture in Austin, MN!!

Kipp Hardison, the store manager, was of an amazing help when my girlfriend and I were couch shopping. He helped find what we wanted and made the purchase process smooth as silk. Hands down I'll be shopping with him again!

Kipp Gave us the Best Customer Service! Love love love our sectional, and we got it delivered in less than a week! Thank you!! Michelle Joiner-Hoscheid

I want to comment on our sales representative Kipp Hardison, he is the best! He knows the product. He relates to his customers perfectly. I give him a 10 out of 10. I will be back! Thank you Ashley and thank you Kipp!

My boyfriend and I bought our first house together and so of course we needed furniture! Ashley Homestore not only has a beautiful variety but also amazing associates to help! Kipp was the one to help us and he made the experience fun and easy! We found everything we needed and learned a lot about great quality furniture. We will definitely be back again!

We had a great experience! We were assisted by Kipp, who was both very helpful and very patient with us while my partner and I looked for a new couch and fired question after question at him and changing our minds a billion times before finally picking out the right one. Thank you! 😁

Kipp was extremely helpful and patient with us as we made our decisions and asked our fair share of questions.

Great experience. Kipp was a great listener and found just the right stand for me!

The manager, Kipp Harrison, is great here! The employees treat the customers well and are always there to help. Top of the line service. My husband and I will be sure to return to this location. - a very satisfied customer.

Kipp was very nice and literally ran across the store to help me. Very nice place with amazing employees.

Kipp was very helpful, knowledgeable and friendly.

Terrible service! Had to fix the price, Bill was written up wrong. Then they sent the wrong box spring, had to wait another week! Very messy service!

Will never shop at the Austin location again. Judgemental attitude for not buying the whole set from them and then told the wrong delivery date by a salesperson who we discovered couldn't even listen well enough to put the properly spelled last name on the receipt.

Carie did a good job explaining everything and helped us find some good quality furniture at a really good price. She also explained the warranty options as well.

Kipp is awesome. Thanks a bunch u are phenomenal and awesome at your job. Keep it up. TJ says thanks and your awesome

Great experience from first look to delivery!

My husband and I went into the store to look at sectionals, which the store had quite a few of them. We really didn't know what we wanted for a sectional but Kipp showed us all of them, from reclining to chaise. He was so patient and kind. After we decided on what sectional we wanted to purchase I mentioned that I needed a new bed. Kipp showed us all the beds from traditional to new technology (Tempra-pedic). What an experience, we didn't know about the new technology. Kipp was so knowledgeable about these beds, amazing. We tried all the beds to see what we would be interested in and decided on the Tempra-pedic with the adjustable base. I was leery about getting it because of the expense and if I could get a good nights sleep on it. Kipp reassured me that I should take at least a month to sleep on it and see if I like it. If it didn't work out, I could get a different mattress. It was a win, win. When Matt and his crew delivered the sectional and bed, they were awesome. They set everything up as I wanted and took our old mattress and box spring. Ashley Furniture definitely knows about customer service. This whole experience has been a joy.

I went in was very pleased at all the options, got alot of ideas from the friendly staff that knew the product. Cant wait to go back and pick out my furniture.l was impressed at how clean it was and how everything was well displayed.🤗

I had my heart set on 5-piece sectional, but the website said it still wasn't available. Hoping the website was incorrect, I contacted the store manager who patiently answered all of my silly questions, and not only found me the exact sofa I wanted, but he took care of everything!! My experience with Kipp at the Austin store was handled with such professionalism and ease that we just contacted him again to purchase another set for our upstairs living area. Again, perfect experience with Kipp, and our set is already scheduled for delivery. Exceptional customer service, response time and follow up. Thank you for treating us so well and making our furniture buying experience a positive one!

I went to Ashley furnature today we were all set to buy a mattress from them,until I saw 3 employees in there that weren't wearing a mask. They didn't even care that they were putting all their customers at risk. Ua did I mention mn one of the employee's was the manager. I called the health department and made a complaint...

Kipp is very knowledgeable of the products and attentive to what I was looking for and helped me find it. Looking forward to the delivery of my new sofa/chase. And will be buying more furniture at Ashley with Kipp's help. Thanks

Nice and new inside lots of assiorie's best place for furniture.

Sales man was very helpful and informative.

Beautiful store. Fun to browse.

Our sales person Kip did an awesome job helping us select the correct mattress. We initially went in to just purchase a mattress for the Master bedroom but after realizing how comfortable the new technology is to sleep on, we purchased a new mattress and box spring for the Master as well as the guest room. With their great finance options we also decided to buy a new bed frame with headboard and footboard and 2 new nightstands as well. He was very diligent in tracking our order and keeping us posted as to when it would arrive. It actually arrived a little earlier than expected they offered us white glove delivery service which is worth every penny. The delivery people came in set up all of our new furniture as well as hauling the old stuff away we couldn’t be more pleased with the product we purchased and the service we got from start to finish.Thank you so much you will get our return business. Kurt and Diane

If I could give less stars - I would! What a dreadful experience - the salesman Jeromey - not the problem. The problem is I was told the mattress would take 3 weeks to get. We are now at 10 weeks AND finally got a call for delivery which is another 2 weeks out. Utterly disappointed and will not be taking my business back there again. Lack of communication when there was such a delay would have been thoughtful - but why bother since you already have almost $1500 from us. I get it - COVID can be blamed for the issue - it's used as a lot of reasons right now. BUT I do know for a fact I could have went to the long standing store downtown & had it within 2 week - DELIVERED. So as of today 10/1 here's where we are. I get called almost 2-1/2 weeks ago to set up my delivery of the mattress. I couldn't believe it was going to take that long! I said that I would just come get it & then was told it wasn't actually in Austin, it had to be transferred from Medford but would be able to pick up on the 24th of September - so not worth my hassle - I said I guess we'd just wait until the 1st October to get it. I got a call last night stating my delivery was today between 9-12, got my girls bedroom already - took her old mattress outside as she slept on futon in excitement for her long awaited mattress. They show up and give me my freaking mattress cover & I thought he was joking - he said no - seriously - the mattress didn't come. Now here we are - NO mattress for her to sleep on since it was outside last night as we were told we were getting out delivery. I am so beyond pissed. WHAT A JOKE!😡😡😡

If you like being followed around the store being asked countless questions after politely declining, the Medford MN location is the place to go. It could just be us, but when we shop for furniture, cars, or anything along those lines, nothing is more agitating than having to repeat &"we will come find you when we have questions, thank you&". We were approached 5 times in an empty store... On our way to another furniture store to buy our couch, chairs, and bed set.

If you like being followed around the store being asked countless questions after politely declining, the Medford MN location is the place to go. It could just be us, but when we shop for furniture, cars, or anything along those lines, nothing is more agitating than having to repeat "we will come find you when we have questions, thank you". We were approached 5 times in an empty store... On our way to another furniture store to buy our couch, chairs, and bed set.

Absolutely terrible customer service. I had a wheel break on my lift table and I spilled some oil on a dining table shortly after purchasing from this store. I had to wait a month to have a tech come out and assess the tables - all he did was take photos, which had already been done. I have had to call at least twice weekly to motivate staff to get a plan together. It has now been two months and no one has called to update me, not do they have any information regarding the techs visit. Customer care is extremely hard to get ahold of and half of the time I am explaining the issue to someone new. There is no follow up whatsoever and the care is highly unorganized. I will never go back to this store and do not recommend shopping here.

Great

Awesome place, people were very helpful and very nice!!!

Thank you for your support of the community and making available your parking lot for Community Drive In services.

Beautiful store! Friendly, knowledgeable salesperson who was more interested in helping me than in making a quick sale. I’ll definitely be back!

Had a great experience working with Jeromy. He was very friendly, helpful, easy to work with and we did buy some great new pieces for our living room.

beautiful store and very friendly staff! in fact we bought new furniture thank you David!

Every sales person that works at this store is very knowledgeable and will listen to your requests! they also will not make you feel rushed at all when looking around. I bought a couch and love seat, and they helped me make my decision based on the colors in my house and the fact that I have 3 dogs. 😊

Friendly staff! Great selection to pick from.

Great place to get your furniture .... All the staff was very helpful Jeromey Ellinghuysen helped me pick out the perfect furniture for my new Home 😃

Tienen una muy mal servicio al cliente. O será porque éramos latinos o nuestro vestuario? No sé, estuvimos en la tienda por más de veinte minutos y nadie nos atendió ni siquiera para preguntar si necesitábamos ayuda o buscamos algo especial, pero no, ah pero llegaban los americanos blancos y apenas entraron en la puerta, van corriendo a preguntar qué buscaban o necesitaban. Solo quiero que sepan que iba a comprar algo pero no lo hice y no vuelvo a parar en esa tienda en Austin (Minnesota)

Great service, but price prohibitive to the l fixed income fills like me.

We had an amazing time purchasing a bed! Lee alfson was very knowledgeable and very kind. We enjoyed the whole staff. I recommend anyone to go there and check out the store