Ashley Store
Open today: 10:00 AM - 08:00 PM
At Ashley Store and The Furniture Mart in Elk River, serving Elk River, MN, and the surrounding area, we believe your home is so much more than a house. The experienced Elk River team is committed to being your trusted home partner. From your very first visit to ongoing customer support, we will be there with you every step of the way. We’re not only thankful we can celebrate your home with you, but we're thankful and proud to be a part of the largest furniture retailer in the U.S. and to carry some of the world's best-selling furniture and mattress brands, which allows us to offer you the best styles and prices. Our team in Elk River is standing by ready to help you create your dream home.
Finding pieces that complement your style and personality can be challenging. We’re here to simplify your shopping experience at Ashley. Stop by to find out why we’re one of the top furniture stores in Elk River.
Ashley Elk River is home to all your furniture and decor needs. No matter your style or budget, you’ll find countless options that speak to you. Revamp your bathroom, upgrade your living room, or spruce up your outdoor space with unique furniture and decor at Ashley.
Shopping in-store at Ashley Elk River, MN, is always inspiring. Find us in Elk Park Center, right next to JOANN. Visit us in-store between 10 a.m. and 8 p.m. Monday through Saturday or Sundays between 11 a.m. and 6 p.m. If you prefer a quieter shopping experience, come by Monday mornings or Wednesdays after 2 p.m.
Ready to replace that worn-out mattress? We're thrilled to offer several popular mattress brands, including Tempur-Pedic, Simmons, Beautyrest, Stearns & Foster, Purple, and more!
Budget should never hinder enhancing your sleep experience. Our signature Ashley Sleep mattresses offer comparable comfort and support at prices that won’t break the bank. Whether upgrading the guest room or your own night's rest, choose from various models and mattress sizes, from twin to California king.
Your vision is always at the forefront at Ashley Elk River, Minnesota. We’re here to understand your goals and offer guidance to help you complete your look. Our trusted advisors have a keen eye for spotting ideal pieces to complement your space. We provide a personalized showroom walkthrough to support your buying journey and answer your questions along the way.
Enjoy unparalleled quality and unique finds at Ashley. No matter where you are in your home furnishing journey, we ensure a smooth experience. Need some inspiration? Our curated Ashley Lifestyles selections, like Modern Refinery and Vintage Casual, embody different interior design styles to create your ideal aesthetic.
As one of the leading furniture stores in Elk River, MN, fulfilling our social responsibility is essential. We work with charities and foundations, including Hope to Dream, St. Jude Children’s Research Hospital, and City of Hope to advance significant causes.
Our contributions help create awareness and support the communities we love. By giving back, we can help people in need and protect our planet for many generations to come.
Cody was very informative and patient with us on our furniture purchase. No high pressure sales which we hate. We would highly recommend using him at the Elk River Furniture Mart/Ashley store.
Nick was knowledgeable was helpful
Cody was the person who help my husband and I look for a accent chair for my living room. He was so helpful. He was very patient and gave us time to look. We ended up buying two recliners. Thank you again Cody!
Thank you to Store Manager Tanner and salesman Jeremy who assisted us with a new furniture purchase. We visited multiple furniture stores and had the best experience with Tanner. He was patient and helped guide us to our selection. We never felt pressured and as we took time to ensure we were happy with our choice. He helped make the experience enjoyable! We will continue use Furniture Mart/Ashley for future purchases. Thank you Tanner for all your help!
I met Nick in the mattress department, told him what I needed for a guest room and he immediately claimed to have what I was looking for. I got what I needed at a great price, to include delivery, and was out of the store in about 20 minutes. I'll return when I need to furnish my new house. Great service.
Jeremy was great to work with! We had a lot of questions and he was able to help us with them all. We found the perfect couch and plan to come back for a bedroom set he quoted for us.
We enjoyed our experience at Ashley Furniture Elk River. We told Cody what we were looking for, and he showed us options, and we made a selection. Excited for new furniture
Cody was very helpful ! Very nice even laughed at some dumb jokes !! He did not rush us or fallow us like a lost puppy ! He checked in and answered all the crazy questions I had . He did not “sell us “ anything we bought what we wanted and how we wanted it ! He took a seat cushion off the set we were buying to match it to a chair and coffee / end table ! Would recommend going to see Cody ! Thank you Cody if we need anything we will come see you ! Ps I don’t ever do this kinda stuff !
Cody was very nice, and helpful. Answered all our questions, was a great experience.
My husband and I went to Ashley's twice in one weekend. The first day to look around, and the second to purchase my dream reading chair that was on sale. The prices are high (for warning), but the quality of this chair was worth it in this instance, and their associate Kim Strak was amazing! She was loads of help, sweet, and even helped us get the piece straight off the floor and into our car, no hassle. She set us up with the warranty for the chair, which is also pricey, but it covered five years if the chair got damaged, with a refund for store credit on the warranty if we didn't use it. We are planning to go back for a bed set soon. Would definitely recommend this location for furniture if you're willing to invest in your furniture.
Tanner was so very patient with our sleep needs. We purchased a Purple it was just not right for us. He has the best customer service. He inquired about what we were sleeping on before we bought the purple and we let him know. We had purchased a bed from them maybe a 1 an half earlier the bed has a huge lump in it when we would lay down our calves and feet never even touched the mattress We waited patiently for the mattress to flatten out and it just never did. Therefore, we had to wait until we could purchase another bed. We couldn’t take it anymore so we purchased the purple and like I said it just wasn’t for us.Tanner let us know that there was a warranty on that bed that we did not know about, and he submitted A customer inquiry about that mattress. His patience in wanting us to get exactly what we needed. Not just a quick sale. I hope to once again experience, no more tossing and turning sleepless nights waking up sore from head to toe. Thank you for having the right person to do the job for the customer.
We love our purple bed that we bought from Ashley!! We couldn’t be happier. A good bed is most important! Don’t wait! Go see Nick Belford….he will take great care of you!
Nick Belford was amazing listening to what I wanted in a bed and my specific needs. Would highly recommend him at Ashley Furniture in Elk River.
I went to the elk River store today with my twin sister and we were greeted by tanner and he explained he was training with another co-worker Jeremy. Both of these are men are very friendly , tanner is not a pushy salesman and he is very detailed in his sales . Both did a very good job helping me find the right bed for my son . Definitely will be coming back to the elk River location and highly recommend tanner
great customer service- very friendly and has great communication and answers every question that you may have.. highly recommend this location [ ELK RIVER ]
Cody was very informative and helpful
Tanner was excellent. Has was very kind, professional, and knowledgeable. He did an incredible Job helping us find our new bedroom set. I highly recommend working with Tanner.
Tanner Meissner was awesome!! Very friendly, welcoming and knew a lot of information! Never bought from Ashley furniture before but he makes me want to come back 🙂
I had a fantastic experience working with Tanner at Ashley Furniture. From the moment I walked in, he was welcoming, knowledgeable, and attentive. He took the time to listen to my needs and helped me find the perfect furniture for my home. His professionalism and friendly demeanor made the whole shopping experience enjoyable and stress-free. I highly recommend Tanner if you're looking for great customer service and expert advice. Thank you for making my furniture shopping so easy and pleasant!
Tanner was great to work with. He took our request and showed us all of our options and was very patient with us and our 3 kids.
Tanner was great to work with! He didn't try sell us anything that wasn't needed and we will be working with him again.
Ashley Furniture in Elk River has consistently been my preferred furniture store, and it’s all thanks to the exceptional team they have in place. The staff is consistently friendly, professional, and helpful. I would like to give special recognition to Cody, whose outstanding service truly stood out. Cody was incredibly patient as I shopped for bedroom, dining room, and living room sets. He took the time to thoroughly show my husband and me all the available options, attentively answering all of our questions along the way. The level of customer service at this store is unparalleled, and it's clear that having dedicated employees like Cody makes all the difference. I highly recommend Ashley Furniture in Elk River to anyone in search of quality furniture, not only for their excellent deals but also because of the exceptional sales team. Cody’s dedication to making sure we were satisfied with our purchases has earned our loyalty, and we will continue to return to Ashley Furniture because of him.
Salesperson Alyssa was very friendly , helpful and not pushy . Left very happy . Great job ,Alyssa . We will be back . Kristina Lutz
Had a great experience today at Ashley Furniture. Staff members Tanner and Hailey were quite helpful with our purchase and both of them were very pleasant and kind. We appreciated the help and advice that Tanner gave us while we were looking for high quality, comfortable, and affordable furniture. He did an outstanding job explaining the differences in craftsmanship, design, and durability of the items we were looking at. He knew his stuff and was not trying to get us to spend / waste money on items that we would not need. We were pleased with his honesty and his knowledge of the furniture we were looking at and because of this, we decided to make our purchase at Ashley instead of elsewhere.
We had a great experience working with Cody Delzer at Ashley Furniture in Elk River! He was knowledgeable, answered all of our questions, and offered helpful suggestions that made choosing our sectional easy. We really appreciated that he guided us through the process without being pushy. If you’re looking for a home furnishing consultant who is professional, friendly, and genuinely helpful, we highly recommend Cody!
When we walked in Cody Delzer was right there to offer some help, he let us explore for a little bit than came to offer his professional opinion on sectionals. He helped us find a customizable sectional that we’ve been needing for too long. A great experience overall and will be going back to him for any future furniture needs
Nick B was super helpful! We were in and out with our mattress in minutes!
See Nick for a great mattress!
Fast with me knowing what I what
Nick and Kim had helped me find my very first bed set and mattress very help and kind. I highly recommend them if you come to Ashley's
Nick was very knowledgeable and patient. Absolutely no pressure. Thanks Nick.
We had a great shopping experience with Cody D! He was informative but never pushy and gave us space to explore different options. We couldn’t be happier with our sectional, and we’re happy we stopped in!
Kim Strak was great and easy to work with and made the purchasing prices super easy
Am very tall and couches don't fit me very well. Believe it or not there was only 1 couch in the store that I felt reasonably comfortable, in the styles we were looking for and Cody was easy to work with and answered all our questions
Kim was very kind and helpful and answered all our questions and made the process very easy.
I recently visited the Ashley store in Elk River to test out some mattresses before buying them from the box. From the moment my daughter and I walked in, we were greeted by friendly staff that weren't pushy, but seemed to really enjoy working there. They seem to enjoy each other and have a great team. I was directed to Nick the mattress specialist who set me up with everything we needed. He was knowledgeable, professional, and also fun. We didn't order anything that day due to the timing of our move, but he gave me his contact info to make it easy whenever we were ready (not pushy). When I was ready, I contacted Nick and he immediately responded and we made arrangements for me to come into the store. I was greeted by the same fun and energetic people at the front, and directed to Nick. Once Nick verified the order was correct, he helped load it into my car, and I was on my way. Thank you Nick for making this a great experience!
Cody did an amazing job helping us find the perfect furniture for our family.
Cory was an absolute gem to work with!!! I came in and told him what I absolutely didn’t want and then actually ended up with just that. His input and expertise were invaluable in making our decisions and his friendly demeanor just simply made it easy!! Can’t wait for my new couch to arrive and look for the next piece!!
Cody did an amazing job helping us pick out living and dining room furniture for our new home. Superb customer service! Thank you, Cody!
Tanner Meissner did a great job of providing information and great service without pushing a transaction we weren’t ready to make.
My husband and I have been coming to this store since 2021 because the amazing experience we had working with Tanner. He is the reason we keep coming back, he is very helpful, knowledgeable, and personable. We genuinely feel like he cares about his work and the customer in front of him. We won’t go anywhere else for our furniture purchases, thank you Tanner!
Cody in Elk River was great! Very efficient and knowledgeable both times we have had to buy furniture there.
Great experience with purchasing a couch. Tanner was a huge help in the process!
Very accommodating staff . Great experience
Great 👍🏼
Worked with Nick and Kim. Excellent customer service. Both were patient and easy to work with. Never pressured.
Visited this site for just time and Cody was really awesome. Understands the ins and outs and the best deals. Humble guy
Went in looking for a couch ended up leaving with 2 mattress, Nick has alot of knowledge about what you are looking for and doesn't pressure you into buying something you can't afford elk river ashley furniture mart is great
Our salesman, Tanner, was amazing. Super helpful and we did not feel pressured to make a purchase. Would definitely shop here again if we are in need of more furnishings.
I was looking for a mattress before I headed up to college and one of the employees (Tanner) helped me. They didn’t have the mattress the I needed but Tanner was able to go out of his way to call another store at my college location to see if they had it (which they did). Tanner was very helpful and couldn’t be more happy.
We have worked with Tanner on all of our furniture purchases, and we can confidently say we will never go to anyone else. Tanner is hands down the best salesperson we’ve ever had the pleasure of dealing with! His professionalism, knowledge, and genuine care for his customers have always made the process smooth and enjoyable. Tanner doesn’t just sell furniture; he ensures that what you’re getting is exactly what you need. Thank you, Tanner, for going above and beyond every time. We truly appreciate you!
Cody is super helpful, he followed up and answered all our questions until we were ready to purchase. Nice to have this store in town. Thank you!
Cody was extremely helpful! I knew the couch wanted and he was able to find it and get everything set up quickly. Made the process fun and easy.
Tanner was great! Very helpful and made the process fun.
The store manager, Tanner, is very informative about all their products. He's low/no pressure sales and will eagerly show you the spectrum of price points for whatever your looking for. Want to know the good/bad/ugly about a product line... Just ask and he will give you the scoop. Thanks Tanner for helping us find the right bedroom set!
Walked in spent 25 min looking not one person approached so I'm driving to hom furniture.
Kim Strak did an absolute amazing job assisting us in our purchase.
Came in looking for a modular sofa and was wuickly greeted by Tanner. He walked us through options, configurations, and pricing. One of the most approachable sales people I have worked with - he made the process quick and simple explaining all the details to us. Would highly recommend working with Tanner at the Elk River Ashley location to anyone in the market for new furniture.
Nick was very helpful! Such a better experience coming to the elk river store than buying online!!!!!!
We happen to stop into the store in Elk River. Cody was extremely helpful. We did not plan to buy that day, but with such great service we did buy. I highly recommend Cody and Furniture Mart
Cody was great
Very good!
My boyfriend and I recently moved to MN and wanted to purchase a new kitchen table and chairs, so we looked at Ashley Furniture. We found a beautiful set thanks to Blake. Also, we had some questions about our order and Cody was able to assist- what a guy!! I definitely recommend getting any furniture from this store. The atmosphere is great and the workers are even better. Amazing customer service and very polite.
Good service. Thanks Nick for all the help 👍
Great customer service and support! Thank you!
My experience with Nick B. today was 1/2 the reason I decided to purchase my mattress with Ashley/FurnitureMart. He was knowledgeable, patient and fun! I would highly recommend Nick if you are looking for a new mattress! He’s fabulous!!
Cody was awesome! Very helpfully, and vey friendly.
Went in for new mattress. Sale's person was vary knowledgeable. Found just what we wanted.
Bought a bed, quick and easy!
Nick was very direct, right to the point. I got exactly what I wanted and he wasn't pushy at all. I will return.
Over priced and took a really long time to purchase a very small item
If you need a good bed, go see Nick at Ashley he will spend the time to help you with what ever fits your needs. Great guy, very friendly.
Nick is awesome. Go see him for all your sleeping needs. Even through in a sweet pillow.
Nick was awesome
Amazing customer service! Would highly recommend Tanner, Brittany, Alyssa and Amy for their continued support! Thank you all!
I came in and bought a couch and worked with Brittany. She was very nice and a pleasure to work with. Will be coming back
My husband and I wanted to purchase the buffet that went matched our dining room set. Alyssa was awesome to work with. She found the buffet and she made it so easy. It was delivered today. The 2 men that delivered were very nice and put it in place for us and made sure everything was good before they left. They removed their shoes at the door and I appreciated that. Just an awesome purchase!
My husband and I recently purchased a patio set from Alyssa and Tanner. They were so helpful and got us the best price and delivery, and the delivery guys were amazing and got our furniture set up perfectly. Not only is Alyssa and Tanner very nice, the rest of the staff are so kind and always smiling, acknowledge your presence and say hi to you and ask you how you are doing. If you are looking to purchase furniture, you won’t be disappointed buying from here.
It was awesome to be in here I was with tanner and he was really respectful and helped a lot.
Tanner was very helpful and he was really really nice and very kind and he needs a raise
man kept following us creepily. told us to wrap it up? i am trying out chairs, browsing for inspiration and im getting pushed out the door? last time i checked im allowed to walk around as i please. mans name was paul. very uncomfortable experience. never buying from here.
the dude kept following us and wouldnt take "we are just browsing" as a response. Maybe dont make your clients feel lie criminals when they are testing out couches. Be friendly.
Kim Strak is the best! She help us over a period of time; no pressure, just kept showing us options.
Wow is all I can say. I was very impressed with Ashley Furniture in Elk River, Mn. Alyssa was awesome to work with, very helpful and very patient! And the delivery guys were awesome as well. Very nice and they worked hard when they delivered all my furniture to my house. I don’t like writing reviews but this place definitely deserves it!
I recently purchased a mattress from Nick Belford and my experience was exceptional. The selection was impressive, with a range of options to suit every need and budget. The staff were knowledgeable and attentive, helping me find the perfect mattress with no pressure. Delivery was prompt, and the setup was seamless. Since getting my new mattress
Kim was fantastic to work worth. Kind, gave us space to talk and was very knowledgeable when we had questions about items. We will be back .😃
Tanner is fabulous! He was extremely helpful and took such great care picking out living room furniture and accessories with me. I'm very impressed!!
We had a great experience buying a living room set from Tanner. He wasn’t pushy and didn’t stalk us around the store like at most furniture stores. It was great to just be able to browse as long as we needed to without feeling the pressure of being followed. When we had questions and were ready to purchase he was readily available to help and walked us through all the information we needed. Most relaxed furniture buying experience I think we’ve ever had.
I am grateful for this location, especially for Tanner. He has been extremely helpful with getting furniture, delivery, and warranty. I also appreciate Brittany for showing me furniture and ringing me up.
Great service from Tanner and Brittany! Gave us many options for dining tables in different price ranges and found one that suited us.
Had wonderful service from Kim today! She went above and beyond to resolve a prior order issue and provided friendly, great service on a new order. Thank you Kim!
We were just suppose to be browsing for a potential new couch for our spare bedroom/tv watching room. But we found a couch we really liked that was a really good price. Paul was awesome in helping us checkout. He was always there to help answer any questions we had and he wasn’t pushy at all. Super nice guy! Thank you again for making this shopping experience great!! We have shopped here before and will continue to do so!
Kim was an amazing associate to work with, she acknowledged what specific features I was looking for in a sofa and exceeded my expectations. Very friendly and personable.
Had a great experience! Tanner was awesome to work with. Took the time to learn about what we were looking for and helped find some good recommendations.
Highly recommend checking out furniture here. Had great customer service from Tanner and Alyssa! They were super busy but made time to make us feel important and help us with all questions we had.
Awesome customer service!! We were heading up north and planned on picking up our order on the way up. We were running late and called to see what time they closed. Customer service said they just closed at 8PM and said she would transfer me to her manager. Tanner, the store manager, answered and he asked how far out we were. I responded about 20 minutes, and he said no problem he would wait for us to get there!! He was super helpful, friendly, and very professional!! Thanks Tanner! We appreciate your help tonight!
My outdoor furniture fell apart in four years. They offer me to give me money back for waranty because it is wrong waranty they sold to me.
Tanner from furniture mart in elk river is the man to go see
Tanner was absolutely wonderful!!!
I went to Ashley in Elk River last week to look for a new bed. Right away upon entering the store I was greeted and pointed in the right direction. Entering the bed section was very overwhelming to me. So many beds to choose from. Nick was quickly able to narrow down my search based on my needs and preferences. He explained each beds features until I found the perfect fit. My delivery arrived the next day and everything was set up for me. I have slept so good I wish I had gone there sooner! Thank you Nick for all your expertise and for helping me find my perfect mattress!
We went to Ashley Furniture today to get our new furniture that our pet warranty covered and Paul was very helpful with us in all of our questions and letting us know what was to be expected. Thank you for giving us the opportunity to work with you and for your business.
Tanner meissner was extremely helpful with the entire process! Will definitely be back in the future!
Worked with Bryce. Was the most pleasant furniture experience we have ever had.
Alyssa did amazing. She helped me furnish my living room came back a month later to buy a mattress and bedroom furniture. Now shes helping me with the rest of my house. Alyssa is great she'll help you with furniture and get you fit for a mattress! Alyssa will make it enjoyable. Go see her!
Had a great experience with Tanner. No high pressure sales and he was able to listen to both my husband and I and help us compromise. Would definitely go back!!
Tanner and Alissa were really helpful with helping me and my bf find a couch and mattress that suited our needs and are really friendly!
My husband and I had a great experience working with Tanner at Ashley Furniture in Elk River. We found a leather sectional we loved, but we both wanted to shop around before we pulled the trigger. We went to multiple other furniture stores, always keeping this sectional in the back of our minds. Tanner was extremely helpful through the entire process- answering any questions we had, getting us measurements, giving us space and time to make sure this was 'the one'- We never felt rushed or pressured to buy. After a few weeks of shopping around, we came back to Ashley to purchase our sectional. Tanner, again, was so helpful- setting us up with delivery and giving us care instructions to help keep our leather looking great down the road. It was a big purchase for us, but Tanner and Ashley Furniture made it a breeze. We will definitely be back.
Kim Stark was very professional and helped me with my purchase. before hand I had found a couple of pieces to look at, and I wanted to show my husband so she wrote them down for me . She was very helpful and friendly. She’s an excellent sales person.
Kim Stark was extremely helpful and friendly.
We had a great experience with Bryce in Elk River. He gave us our space to look around, we didn't feel pressured and was available for questions. Thank you!
Paul was amazing! Zero pressure, but he was on-the-spot if I had questions. He actually talked me out of a furniture set I thought was just OK and into another one based on my needs and, my goodness, this guy is good, because he found the perfect set for us. I’m the sort of person who hates being “sold” and equally find sales personnel sometimes to be out to sell a ketchup popsicle to a person in white gloves, but Paul was NOT that way ever. I would buy from him and Furniture Mart all day long, and I’ve been everywhere.
Service was good! Quality of the products is unpredictable. Sometimes garbage, sometimes durable. Just bought a couch today, so we will see about this specific item soon.
Paul and the Ashley team were very helpful for what we needed!
I worked with both Tanner and Bryce, and they were so helpful and informative! They made my first experience buying a couch painless and fun! Thanks boys!
Nick at Ashley in Elk River, MN is a subject matter expert when it comes to beds and your sleep needs. He is a wealth of information and can pinpoint you to what you require whether it's based on your household budget or health needs, he's the guy! He'll get you in the right fit with no high pressure sales or gimmicks. Restful sleep is so important in today's non-stop world. The right bed can get you the rest you need. I highly recommend Ashley in Elk River. They know what they're doing there and work like a well oiled machine!
We purchased a new tempur-pedic Nick was incredible. We are so glad we came in to Ashley. Nick was extremely knowledgeable about the various brands and types of mattresses. I would encourage you to not shy away from the top of the line experience. You will be amazed in the difference some technology makes for a better night's sleep.
Tanner is an awesome salesman! He is very knowledgeable!
Come see Paul, he was super helpful and was very friendly and made our couch and loveseat purchase very easy!!
We walked in the store with one type of couch in mind. Tanner asked if we needed some help. We told him our wants and he explained some furniture things we didn't know. We also asked for him to just check on us occasionally because we wanted to look around. He respected our request, had a sense when he was needed and then backed off, until we had questions. We changed our minds on what we went in for and then Tanner helped us refine our decision, not by a hard sell but education. Great experience!!! Thank you Tanner!!
Tanner is always a pleasure to work with!
Knew kind of what I was looking for after doing a lot of online shopping first, and Paul had some good suggestions. Found exactly what I wanted quick and easy. Thanks!
Paul showed us great options. Super knowledgeable. Very happy with our purchase
I went to Ashley back in November to start finding furniture for my new townhouse- Alyssa was so extremely helpful from day one! We started with a bedroom set and have been adding pieces ever since- I have emailed her with ideas and she always responds right away with different options and has been amazing to work with! She knows what style I am going for and helps me find just the right items.... I am able to bounce ideas off of her and we have added so many great pieces to my order. Both Alyssa and Tanner have been great! They are both customer focused and so accommodating! I cannot wait to move in and have all my items delivered and see everything come together! THank you so much Alyssa and Tanner for the excellent customer service
Paul was really helpful looking for a sectional
Super friendly and easy to work with! Alyssa and Scarlett were quite the sales team. We will definitely be back <3
Nick was exceptional in informing us on the different mattress brands and the pros and cons of each. Nick helped to educate us so we could find the best mattress and pillows for us.
We had a great time. The consultant Paul D. was quite helpful and was very courteous. I'd recommend anyone to ask for his help.
One of the best and not to mention easiest experiences I’ve personally had while furniture shopping ! If you get the chance ask for Paul ! He is so friendly down to earth ! Which made the process of this transaction so very easy ! We will definitely be back to this particular location without question .
Paul was very helpful with making our recent purchase. Staff greets you as you walk into store to offer assistance and checks back in with you.
I worked with Bryce to find a console cabinet for my business. He was fantastic! He was very friendly, but not pushy. I will definitely be back the next time I need a piece of furniture.
The staff at the Elk River,MN location were fantastic. Down side is that an end table we purchased was damaged. So were the 2 replacements. Disappointing that we were not offered a discount for our troubles. We did not trust a 4th replacement so we took the one that was on the showroom floor at full price.
Bought 2 recliners. Very good selection, and well displayed. Prices were good. Very knowledgeable salesman .
Came in to research a new mattress, and found a great one! Tanner was knowledgeable and made the process of choosing a bed simple. Come here and ask for Tanner!!
Would definitely recommend Tanner M. He is an Awesome Sales Representative!
Come in an hour before closing on a Friday night with our infant. Tanner helped us find what we were looking for and helped us with the payment process in under 45 minutes. Definitely recommend if you’re looking for new furniture!
We recently purchased a reclining loveseat from Ashley in Elk River MN. Alyssa was our salesperson. She was fabulous. Very personable, extremely knowledgeable and thorough. I enjoyed working with her and would not hesitate to refer others to her.
After having a horrible experience at a different furniture company I went right back to shopping at Furniture Mart where I had always had success! Tanner was awesome at helping me pick out exactly what I wanted. He is extremely knowledgeable about the inventory and has helped me pick out two couches. My 10 year old that I was shopping with said "Wow that Tanner guy really knows these couches." The delivery was smooth they sent me text messages alerts to let me know they would be coming and the drivers were professional and efficient at getting everything in my garage. I will definitely be going back to Tanner at Furniture Mart again!! 5 stars! Absolutely love our new couch!!!
Terrible business practice. This location is a franchise so anything they tell you is useless at any other Ashley store. They’ll sell you a “protection” plan which is supposedly redeemable as in-store credit if it’s unused after 5 years. However, after that 5 YEAR wait - you have just 6mo before they pull the rug out.
Kim the associate was invaluable with my search for a living room set. Me and my daughter were there for almost 4 hours. We had two rooms that we were shopping for. Taking in consideration of the use for each room which textile would work best. Kim was so invaluable with her experience and her knowledge of the brand and the material. She made something so frustrating become manageable. She really gave you your time and she was not pushy as we all dread with typical sales people. Ashley furniture please take you have a true GEM with Kim. She adds value to your brand.
This was our first time in the Elk River location and had a wonderful experience! We worked with Nick in the mattress department and he was very helpful, knowledgeable and friendly to work with. We have now been sleeping in our new bed for two weeks and without his help we would have never found our perfect mattress!! We absolutely love it and highly recommend the “purple” mattresses! Thanks Nick!!
Tanner and Blake did a phenomenal job with helping my wife and I furnish our two living rooms. They offered a variety of affordable monthly payment plans that were a no-brainer to go with. On top of that, the staff was very kind and helpful to us and the environment in the store was great! The mattress gallery looks amazing and Nicolas Belford is phenomenal at what he does so make sure to go see him for all your mattress shopping! We love our furniture and will be forever customers to the Elk River store!
Blake and Nick were outstanding with assisting a complicated purchase!
Nick in mattresses was great. Very informative and helpful.
Nick helped us purchase and new mattress… Knowledgeable and friendly, highly recommended.
Nick @ Ashley took the time to show us mattress options we were looking for, and helped us select the best value for the comfort we were looking for.
Super Nice, helped me get a mattress for college quick in and out! Thanks Nick
Nick was very friendly and helpful. He was able to help us find what we needed and we were in and out in no time.
Elk River mattress salesman Nick Belford was very friendly and helpful.
We love Ashley furniture! It was our first time at one of their stores, and they treated us so well! All of their furniture was in amazing condition and they were so kind and patient with us! Check them out in Elk River, MN!
Tanner was great!
I have never been so impressed by someone taking the time and making the effort for me to get the "just right" chair. I shared with my friends, my experience and they say i am very lucky. If you need any furniture, go see Blake.
I have purchased all my furniture from Ashley Furniture in Elk River and and the quality of the furniture is phenomenal. However, it is the fantastic customer service that we received from Tanner M. and Alyssa O. that will continue to bring us back in the future. If only all stores had customer service as those two provided to us. Thanks again.
Mgr-Tanner was so helpful and accommodating to make things right with my exchange. Such a smooth transaction. The staff works great as a team. I would come back for more purchases. Actually, I did. I have purchased 2 couches, ottoman and a recliner
Kim was so amazing in helping us find the perfect sectional. She asked so many helpful questions and showed us some perfect examples! Can’t wait to get it delivered!!
they don't deliver on schedule time , bad communication .
Ashley and Tanner were very, very helpful to me and my daughter in getting her a new mattress and bed frame. They were so kind and knowledgeable and they took their time to make sure we were getting exactly what we want. We couldn't be happier and would recommend them to anyone looking for new furniture.
Nick was extremely helpful when it came to picking out our new mattress. He was very knowledgeable and transparent when it came to what we were looking for. We are looking forward to our new Tempure-pedic!
100% recommend. Staff was incredibly helpful for a first timer. Alyssa O was super helpful through this whole process! She explained everything to me and didn’t leave a single thing out. She explained the whole process for the whole thing! :) I got a whole new bed set and I’m excited to set it up!
Tanner is the best. He domed the time necessary to make sure we make good choices. He knows style and design. Gives us options. We don’t shop for furniture anymore. We come here and buy it.
Had such a great experience here! The workers were so helpful and kind! Nick helped us find the best mattress for us and can’t wait for it to arrive! He was awesome! Thank you so much
My experience was so Amazing! These guys are so awesome. Dylan was so patient with me! and cares about my needs and wants. I will definitely be back again❤️ Thanks for making my family a home! The manager was awesome also!
Awesome experience…!!!
Nick was a great help in showing me options for mattress frames. Thank you!
Staff so helpful and knowledgeable Thumbs up all around To Kim and Nick.
We worked with Tanner in the Elk River store today. He was personable, knowledgeable and patient. We are excited to get our new furniture!
Tanner was very helpful and friendly, without being overbearing. Lots of selection at the store and reasonable prices!
Tanners amazing with any couches and or living room sets, nick is also amazing in the mattress department. My girlfriend and I decorated our whole house with Ashly furniture. I love everything that was purchased so make your way over to Ashly for amazing service, a new couch and a tempur pedic mattress.
Dylan Schreifels at Ashley furniture was super helpful! He also gave us plenty of time to look around with no pressure which made our shopping experience so much better! He is well informed about their products. Highly recommend seeking Dylan out at Ashley furniture for your furniture needs!
Extremely pleased with Ashley Furniture in Elk River. We shopped for new mattress for my 91 year old mother. Nick was our salesman and he was patient with Mom, explaining different brands and styles; also giving her space to take her time to try different mattresses. He is a goldmine of knowledge and steered her to the perfect mattress.
10/10 would recommend working with Alyssa. My wife & I stopped by after a long day of shopping around for some new furniture for our new house; not only was she so excited about us purchasing our first home, but she lit up talking about some pieces that the store has to offer. It was so fun having her apart of our process, we ended up holding off on making any kind of purchase at this time; and she knew that ahead of time & yet was not pushy and didn’t just try getting us for a sale. Will definitely be back when we decide what kind of furniture we need for our new home. Thank you a million Alyssa, our wife and I had such an uplifting experience with you!
Alyssa was very helpful with any questions I had.
Alyssa at the store in Elk River, MN was that best. No pressure, walked us through all the details about that furniture we ended up purchasing from her. Will buy from her again !
Go see Kim and Nick for your furniture and bed need they are awesome
Tanner was amazing! Super helpful but still gave us our space to shop. We went to 4 different furniture stores and found nothing and found tons of good options at Ashly that we struggled to decide. Great experience!
Alyssa was amazing she walked me around to find what I was looking for and wasn’t pushy and very straightforward about everything and explained the expenses to me perfectly definitely go to her when you are looking for furniture at Ashley furniture
We had Tanner as a salesman. He was very attentive, helpful, and he was able to give us our space to make decisions on big purchases.
Fabulous experience! Great customer service. Dylan & Nick we’re kind & very helpful.
Alyssa was truly a gem to work with, she reminds me of myself with selling. She lets you decide what you want, and doesn't force you one way or another. So very thankful my fiance ran into her, she was professional and fun to work with.
We worked with tanner and he was amazing ! Extremely helpful every time we were in there and is an absolute delight to work with !
Nick helped us pick out our purple matress, and the whole situation was easy as pie. Great environment, great help!
Dylan was a great sale man to us, funny, nice, he makes my husband and I laughed alot. Good customer service Dylan. It's Martha Fasuekoi.
Can’t say enough about the great experience we had at Ashley to find my parents the perfect love seat. Alyssa was very knowledgeable and helpful and meet more than our needs. Thank you so much for all your help.
We had the best professional experience with Alyssa at Elk River Ashley furniture store. She made the sale smooth and easy. She is the best!!!
Great service and very informative! Very friendly!
Got our new bed here, & checked out several other options for other furniture. Great customer service! Nobody will stalk you while you browse. Phew!🤯 Lot's of choices & good prices too.
Found the chair that will make recovery from hip surgery more comfortable. Alonzo and Tanner are the best!!
Sales Rep Dylan was very helpful, courtious, and knowledgeable. This is the 2nd time we have purchased from Furniture Mart in Elk River. Go there because they don't have sales reps following and bothering you, and the prices are reasonable! Thank you, Dylan!
Kim was very kind and helped us find the furniture we liked! Highly recommend working with her.
Kim was wonderful! Very helpful and efficient
Tricia was great at helping with choosing a great recliner for my mom.
Was in the market for a new mattress. Went to a few stores prior to Ashley furniture. Came across a gentleman by the name of Nick Belford. Let me tell you, very nice and knowledgeable. Not a pushy salesman like I had previously encountered. Happily showed us around and helped us find the mattress that was right for us. Explained warranty, upkeep and all that fun stuff. Sold! I said. Customer service was on point here. Thanks again.
Tricia B. Was very helpful!
Trisha was amazing!! Helped me pick out our furniture within 10 minutes!
Tricia was really helpful with looking at options for a large amount of furniture for my work at a local non profit! Was about to find me a discount and got me a great quote.
Had a specific criteria for purchase and Tanner nailed it on the first try! I’ve been through a sofa sell before and this was painless and great! Very excited for this purchase and look forward to another one in the future!
Patricia was very helpful and pleasant to work with! She greeted us and checked in with us, without smothering us.
Fantastic service, very friendly, and she gave us space to shop. Great prices for everything we purchased. Thank you.
Kim Strak was awesome to work with! She knew every question & felt very satisfied after my purchase. Thanks again Kim as we'll be back I'm sure 👍
Tricia was extremely helpful and patient!
Nick and Trisha were amazing to work with. They answered questions for us, educated us with different brands with Tempur Pedic.
Help out greatly as we searched endlessly for the best couch for our basement
Tricia was great helping us find exactly what we needed and answers any questions!
Today my wife and I bought patio furniture from Kim S. We had a limited amount of time to shop and she listed to what we were looking for and narrowed us down to two great options. We are happy with our purchase and look forward to our quick delivery.
Bought a sectional and they brought it and set up for us. Had a bad experience before with delivery service but this time went well.
Kim did a great job telling us all of our options and answering all of our questions and helping us to get furniture lined up for after our house closing.
My fiancé and I had a wonderful experience buying our first couch! We worked with Alyssa and Tanner and they were amazing! Both super helpful, gave us all of the information that we needed, very genuine, and were super fun to work with. We would highly recommend working with both of them!
Nick was extremely helpful with helping me pick out a new mattress, showing all the options and helping make sure I get what I need. Alyssa was incredibly helpful with helping me pick out a bedroom set and making sure I wasn't forgetting anything!
Tanner was very helpful in matching another stores price for the same product they sell! Thanks Tanner!
Purchased a bed for our daughter, employee walked with us, but did not pressure for a sale. Very personable.
Had a good buying experience with Nick; easy and fast!
If I could give this company/location negative stars I would. Our sales guy Blake sold us on a couch in November and we were told 4 weeks until delivery. 6 weeks later we called to find out where the couch was and it was just sitting at the Fridley location. I ended up having to rent a trailer and go and get it myself. Got the couch home and it was missing several parts. Ashley sent out the wrong replacement parts 3 times. So they were going to replace the couch. I called them today to find out my replacement couch is sitting at the Fridley location for a month. No one has called me or anything. They asked me to go get it AGAIN!!! I was offered a $200 refund. I find that to be a kick to the face as I have now been without a couch for 5 months because of their continuous mess ups. This will be the last time I buy anything from Ashley Furniture. The customer service is awful and I feel disrespected as a customer.
Great selection, good prices and fantastic staff - very knowledgeable and friendly. Gave us space to look around but checked in regularly to answer our questions. When we narrowed our sofa down to 2 - we didn’t feel pressured to buy the higher priced item. Alyssa explained the similarities and differences in our choices and when we chose the less expensive sofa, she was enthusiastic - she wanted us to be satisfied. Highly recommend!
Easy to work with and overall friendly and professional!
Tanner was great. He made furniture shopping fun. He was full of positive energy with a smile which made our experience one for the books. We spent 2+ hours there and not once did we feel pressured or awkward. Will absolutely be back!
Best experience we've ever had at a furniture retailer. I used to look at furniture stores like car dealerships: suspicious, shifty and over priced. Either the sales rep was too pushy trying to sell the most expensive piece of furniture they could find OR completely lost interest in our business when realizing we were looking for budget items. This experience completely changed my perspective and I have Tanner to thank for the amazing dedication and detail. This is sales done right. He answered all, and I mean ALL our questions, showed us everything single piece of furniture we wanted to see, and acknowledged not just our needs and comfort but included our kids I'm the process. He was more concerned with us getting value and making sure we were happy with our purchase than the sale. People say you should have an insurance person, a banker and a realtor, well Tanner is my furniture guy from here on out... If he so happens to become a car salesman, he'd my car guy
Kim was great! She really helped make our shopping experience fun and easy, listening to our wants and needs helping us narrow down our options until we found the right one :) really pleasant experience with kim
She was amazing I would recommend coming into the store to visit her no rush and very helpful! 10 out of 10!
Very friendly and patient!! Tanner was amazing! I would recommend shopping at Ashley furniture to everyone I know.
Very friendly and a pleasure to work with
Nick Belford is a good sales man I would refer my friends to him thumbs up 👍 to him
As always, we had an awesome experience! Tanner is the best!
Tanner Meisser was fantastic and made my experience amazing I will travel just to have him help for next time!!
Went mattresse shopping for my folks. Had Nick for our sale person. He was wonderful! Extremely knowledgeable, patience, and was never pushy. Best of all, he was funny! You can tell he loves what he does because it shows in how he treats his customers. I will definitely shop at Ashley Furniture store in Elk River again to work with Nick. He is an excellent asset to the company.
KIM was amazing patient And careful in her professionalism. Didn’t hover but was there when I needed. Made sure everything was in stock and followed up three times already. Great experience. She did a superb job. NICK also. Very knowledgeable and helpful and professional. Stayed on top of it with us and stayed later even though he was leaving - stayed to help us. Awesome guy. BLAKE manager was ale so amazing. They all Treated us like royalty and follow up was fabulous. Highly recommend. These two sales folks. TOP notch. The entire experience was amazing.
Paul D. helped us. He showed us several chairs and then allowed us to look and try without any pressure. When we were ready to purchase, Paul made the process fast and smooth. We are very pleased with our purchase, and will be returning to this store when we need to make any other furniture purchases.
Go see nick the sleep specialist to buy a new tempurpedic!
Tanner is amazing, by far the best salesman I have ever worked with. He is extremely knowledgeable, friendly and goes the extra mile to ensure his customers are completely satisfied. I highly recommend that you ask for Tanner when shopping at the Furniture Mart/Ashley Furniture in Elk River, you won’t be disappointed!
We bought a Tempur-pedic mattress. Nick was very informative, teaching us the difference between memory foam and Tempur foam. He explained the differences in the various mattress options. He was able to answer all of our questions and was very personable. We will definitely be long-time customers.
My mother Reatha Dellwo purchased a beautiful living room set and a dining set at Ashley. Eric was her salesperson. She LOVED him. He was so helpful, professional and friendly. He did a great job and she thanks him. She plans to do more shopping there.
Worked with Nick b for our new king mattress and box spring with frame! Super easy to work with and got us in n out fast!! Definitely will get rerun business
Nick was very helpful and polite. He explained all of options, answered all of our questions, and helped us find exactly what we were looking for. Thank you.
I came to Ashley Furniture looking for a couch for a new apartment I am moving into. This would be my first “big girl” purchase as a young adult. Tanner has always been extremely helpful when my family is in the market for new furniture, and this experience was no different. He helped me understand the mechanics of different couches and what would be the best fit for me. Most importantly he was very patient with me as I am a very indecisive person. Needless to say Tanner did an amazing job and made me feel confident in my purchase. Thanks Tanner!
Nick Belford was awesome to work with Thanks Nick!
Tanner was very knowledgeable and pleasant to work with. The store itself is very nice. I've purchased a number of items from this store and will continue to. Tanner said he's glad Andrew is gone! Haha not really. Well...
Quick and easy. Nick was very helpful and nice
Nick in the mattress section helped out. Supper nice made my trip quick and easy Highly recommend going to see him!
We got help from nick and it was quick and easy
We were referred to Tanner. I walked in and found him right away. He was helping another customer and finished with them and helped us out. We were able to find a table and chairs and a sectional couch. He took great care of us and couldn’t be more happy. Y’all are lucky to have Tanner on your team.
If you’re in the market for new furniture go see Tanner!! He was amazing help.
Tanner was a big help and made everything fast and easy. Great service
Tanner was awesome! Fast and friendly
Tanner was amazing and a huge help
Sales guy Eric was very helpful and patient. Helped us get a great deal.
Had a great experience the salesman Eric wasn't high pressure and helped us get everything we need.
Alonzo in the mattress section was so incredibly helpful, kind and honest. He listened to all my questions and patiently answered them in a courteous and professional way. We quickly finalized my purchase and I was on my way in record time. He deserves a big raise! Thanks Alonzo!
Eric Eck is very knowledgeable about the products Ashley Furniture has. Any questions my hubby had he was able to answer. He spent time to tend to what we needed. Thank you Eric! We love our recliners.
I guess as painless as furniture shopping can be ? Alonzo was patient with us and was very helpful without being pushy.
When we walked into the store we told Paul Dieter what we were looking for and he immediately showed us multiple options with different price ranges. Paul was very knowledgeable and wasn’t pushy one bit. If we buy furniture in the future, we will be going directly to Paul!
Nick was fabulous in helping us pick out a new bed. We were upgrading to a King size and didn't know exactly what we wanted. He stayed with us for hours as he took his time to educate us and explained all of the options, and made us try all of the options to make sure we could make a good decision. Worked within our price range and options we grew to want. Perfect saleman in my opinion.
Thank you, Alyssa, for the exceptional service. I was looking for a specific bed, Alyssa walked me through the store and helped me find the bed I was looking for. Alyssa was friendly, knowledgeable, didn't pressure me and helped me from start to finish. I will recommend Alyssa, at Ashley Furniture, to anyone who is in need of furniture. Thank you again Alyssa for the great service you provided.
Nick Belford helped us find our perfect mattress and was so helpful with our family trying EVERY mattress😁Thank you so much for all your help. Appreciate great customer service.
Tanner has helped us on more than one occasion. His customer service is on point! He's easy to talk to and deal with!
My sister and I stopped in to take advantage of a blackfriday sale and Alyssa new exactly what we were looking for. She provided excellent and friendly salesmanship. I will be eager to return to this location in the future, doing business here is a pleasure. Thank you Ashley and Alyssa!
Alyssa was amazing! She helped us look around and try different options. Very informative! Will always go back to her from now on!
Kim Strak exhibited great patience and professionalism. She provided excellent customer service. She was awesome!
Our salesperson Kim S. was amazing. She was very helpful and fun to talk to. Looking forward to our furniture delivery!
The reason I purchased my furniture through Ashley furniture was because of Tanner and Nicholas, they understand how to read a customer and asked the right questions to assist in finding me what I wanted. I could tell they are both hardworking. They made the process enjoyable and easy, thank you guys, I will be buying from them again!
Kim Strak was awesome and took her time with us. She rocks. We will be back.
Kim Strak was fabulous! She let us shop at our own pace but answered any questions we had. I would gladly work with her again and she made the process so smoothe and easy!
Kim Strak is awesome! She's super helpful, kind, and clear.
Worked with Paul in elk river location. Provided amazing customer service.
Paul from the Elk River store helped us find exactly what we needed to fit our lifestyle and budget!
kim Straka is awesome will buy more in the future from her nice store
Excellent service. Dylan was professional and very helpful!
Very knowledgeable about the products. Worked with Alyssa and she was courteous very helpful and listened to what we were looking for. Was able to answer all of our questions and during the purchase process explained everything to us and asked to make sure we didn’t have any additional questions. Would recommend.
Alyssa helped us pick out a couch. She was nice enough made the process quick n easy.
Went here to buy a couch for my new home, Alyssa greeted me right away and asked me what I was looking for. She then showed me every couch she could think of, we found our couch that we wanted. Highly recommend her very helpful and knowledgeable!
Pleasant atmosphere with no pressure sales person chasing us all over the store. Worked with Kim Strak and she was very knowledgeable of the products and helped us find certain items we were looking for. She helped us in making sure we were taking advantage of the sales and discounts being offered at time of purchase.
Kim was fantastic!!!!
Tanner and Alonso were just awesome. Quick and knowledgeable. Thanks
Eric was our salesman at the FurnitureMart in Elk River. He was phenomenal. My husband and I came in shopping for living room furniture. He saw us come in and greeted us very professionally. We informed him we knew what we were looking for and didn't need any assistance at the moment. He let us know where we could find him if we had any questions and allowed us to shop on our own. WE LOVED THIS APPROACH. This allowed us to take our time, look around, try different furniture and when we finally found the right set that suited us we went and found him. He was extremely helpful and this approach landed him this sale. We have literally walked out of furniture stores because of constant hounding by the salesman. More salesmen need to learn to follow this approach. We will certainly be back and hope Eric is our salesman again!
Stopped in tonight to buy a recliner, Eric was amazing! Best customer service around.
Eric was a ton of help in picking out a couch! Fantastic service and excited for our couch to arrive!
My salesman was Paul he was every helpful and every kind. I would definitely recommend him. ask for him if u come to elk river store
Great, friendly and very helpful service.
Kim Strak was great to work with and was very helpful!
Tanner had great customer service!! Super knowledgeable and really listened and understood want I was looking for!! Gave me space to think and was not pushy!! Would highly recommend to friends and family!!
Dylan S and Tanner M were very helpful. They walked us through a few dining tables and couches, and helped us select the ones that would fit our home.
Dylan S and Tanner M were wonderful answering our questions and helping select our couches and table.
We returned today to Alyssa to purchase more furniture. She is so helpful and doesn’t pressure at all. She and Ashley furniture are our go to store now! Alyssa was our salesperson yesterday and today. She was there to greet us as we walked in but left us to look and decide. Absolutely no pressure. I appreciated this as some stores pressure. She was wonderful to work with.
Tanner was amazing and definitely listened to my concerns on what I was looking for in a mattress! Superior customer service- Jodi
Awesome service, Paul was amazing
Kim was a pleasure to work with! Highly recommend!
Paul D was very helpful and worked with our budget!
Nick and Dylan are amazing. They’ve helped us choose the best options for us.
tanner was super helpful and honest with us, showed us the couch we ended up buying! definitely helped us with our final purchase!
Tanner is amazing! He really took care of us from start to finish and he even helped us get the price down! Incredible service here!
Great people,very helpful. Thanks made my life easier 😊
Absolutely great service. Kim Strak found me the perfect furniture for my home. Very friendly and prompt.
The credit application process was quick and Paul was great to work with
Tanner went above and beyond with his customer service skills! Highly recommend asking for Tanner when shopping at the Elk River store!
Excellent professionalism and Great fun assisting with decision making on choice of furniture.
Thank you Eric for your hospitality and help rendered when I came over to look for the furniture. Your help did not go unnoticed! Keep up with good work!
Nothing but amazing experience we had the Elk River Furniture Smart/Ashley store. Blake Robinson the store manger went above and beyond when he helped us picking the correct dining table set. Because of the services we received today, I would recommend this specific store to my family and friends.
Paul has been more than helpful. I will come back because of his helpfulness and service
Knowledgeable , helpful & friendly.
We found a great dining room set and Paul has been so patient and helpful!
Tanner and Dylan had excellent customer service. They took care of me with my purchase. I will be back.
Alyssa was fantastic and found us the perfect couch right away!
We shopped around and covered our basis at pretty much every furniture store in a 40 mile radius and ended up right back at Ashley. None of the other stores had inventory quality or selection remotely close to what they have at Ashley. The level of customer service does not even compare at any other store than the service we received from Eric Eck at Ashley. He made sure we found exactly what we wanted and was helpful every step of the way. Shop Ashley first, before anywhere else and you’ll save time and money.
Nick was very helpful, acknowledgable, and patient when helping us look.
My husband and I bought a couch set when we purchased a new home 3 years ago. The couches or the cushions, have been nothing but problematic. Basically our cushions don’t stay on the couch, they slide when you sit on them, the decorative stitching has come loose and needs to be cut off, the back cushions have thinned out and have been warped and the back cushions no longer fit well on the couch. We have contacted Ashley furniture several times to get replacements or get them fixed and they have not been helpful. They have told me I need to purchase new cushions when I was told it was all under my warranty and the guardian plan. They also said I’d have to pay for someone to come out and fix the stitching and restful the cushions which again I was told at the time of purchase that it was covered. I know I should have left a review sooner than 3 years but its to the point where we can enjoy our expensive couches.
Good Quality furniture
Tanner, was excellent. Only reason I spent my money,
My fiance and I had the greatest time buying furniture for our 1st house, and all was thanks to Tanner the most helpful, knowledgeable and friendly person in Ashley furniture. I definitely recommend going to Ashley furniture in Elk River and have a great experience just like us.
Thanks Tanner you are the best person I know at Ashley furniture and I'm really really happy with the time and attention you give me and my fiance. Thank you so much, I definitely will recommend friends and family to go to Ashley furniture and look for you.
Tanner was very welcoming as soon as we walked in the door. He was knowledgeable and polite. He walked us to the section of the store that had the items of our preference and allowed us appropriate time to shop without hovering or putting pressure on a sale. Very happy with our experience and we'll definitely be back to see Tanner for future needs.
Tanner was very helpful and knowledgeable. We were on a time restraint and he worked with us to pick out a new couch. We will definitely be back in the future.
Bought a mattress from Ashley furniture, next day called if I can return it with original packaging and everything and they wouldn't take it back. So disappointed.
Tanner was the best and most helpful to my sister in purchasing her new couch, chair and otterman
Paul was absolutely great! He didn’t pressure us and gave us time to look and he was super helpful when we were ready to buy. Highly recommend!
Tanner Meissner best customer service. I really appreciate all the efforts that he did to help me select my work at home desk. From customer service department he put on solving my issue. I was pleasantly surprised. Great work! -Ras
We came to this store to window shop furniture for our new build that will be ready in 3months. I was instantly met by Paul D. with warmth and good vibes! Talk of patience and expert knowledge of the furniture is unmatched! We had no option than to complete 75% purchase of what we need and will get the rest from him!!! Quality and good price!
We went with the whole family, 6 of us, to pick out our new dining room set. We worked with Alonzo, and he was great! He took the time to listen to our needs/wants, and showed us quite a few examples of what they have to offer. He was super patient with our children, and we're sorry if he felt they were getting a bit out of hand. We would highly recommend Ashley Furniture, and we want to give a shout out to Alonzo, specifically. If you're in the market for furniture, seek out Alonzo at Ashley Furniture, in Elk River. He'll help you, treat you like a person, and answer ANY questions you might have, regarding your purchase. He made the entire process easy!
Eric was amazing with helping us find the perfect couch and table for our new home! He even carried around a couch cushion so I could match the couch color to a coffee table! Worked with us for over 3 hours and made this very easy for us!
Patrick Hinks was so helpful in our bed purchase at the Elk River location. He is informed, helpful, and responsive.
Tanner was great! Made our buying experience very pleasant. He was informative & honest, great salesman. Thank you
Tanner was very helpful and friendly. He gave us space and answered our questions.
Alyssa was super helpful and made the transaction smooth!
Paul & Tanner were awesome!
Paul was amazing with helping me find the perfect rocker recliner for my mother and was able to get it paid for and to her house next day. Truly helpful, amazing, and fabulous staff.
Patrick was amazing to work with and helped us quickly fall in love with our Temper Luxe Breeze!
Had the easiest, quickest, and best experience buying a mattress here from Patrick. Really understood all his products and found us something within our price range
Alyssa was very easy to work with! She's super sweet and very knowledgeable!! Thank you Alyssa!!!!
This was a fun day! I had help from Alyssa and it was easy and fun to pick out a perfect sofa for our family! I recommend this store and this sweet gal to anyone looking for a fun furniture buying experience. :)
I walked in to this furniture store with my wife and friend hoping to to find us a couch. Within seconds comes help. Ask for Eric! This guy is a champ! Greeted us with welcoming words and made sure we got what we wanted. I kid you not, Eric found us what we wanted with the first couch he showed us! You guys have to come here and show Eric some love!! Go Eric!!
Tanner and Alyssa were great!
Tanner is fantastic. One of the most professional assistant managers I've had the privilege of working with. Ever. I look forward to doing business with Tanner and Alyssa again.
Me and my husband worked with Tanner at the Elk River location. He made it so simple and helped us SO much. We walked in kind of clueless with little direction for him but he asked all the right questions and we are in love with what we ended up with! Highly recommend!
Patrick was awesome helping us with our new Tempur-pedic mattress & adjustable base!
Patrick was very very helpful, showing to me And explain to me all the options that go into a bed that was best for my wife and I.
Ashley Furniture in Elk River, MN went above and beyond. I was not happy with the Furniture I purchased so I called them right away, went to the store and picked out something different. They were very help!
Tanner was so nice and helpful!
We had a very good experience today purchasing a sectional couch. Alonzo Flores helped us and he was very great to work with. He helped us get the best deal. Thank you so much, Alonzo.
Tanner was super friendly and helpful! Described everything perfectly and helped me find the perfect bed!!
We absolutely were impressed with the level of customer care here at Ashley. Tanner Meissner helped us. Tanner is extremely knowledgable about the furniture. He helped us make the perfect selection for our needs. Followed up and communicated all along the way. I will never buy furniture from anyone else. Honestly the best customer experience! We LOVE our furniture and will be purchasing more! We have been back on multiple occasions purchasing different items. Tanner is always helpful, patient, helps us pick out exactly what will work for our family. Most recently we purchased a new adjustable split king bed. This is a big purchase and he spent lots of time with us, explaining things and helping us make the best choice of mattresses to fit both medical needs as well as budget. We really appreciate Tanner and the quality furniture that Ashley carries.
Come find better sleep and visit Patrick and he will set you up with the perfect mattress and adjustable base. Great selection and good sales for Memorial Day!!
Eric E at the Elk river location will work to get the best price without you asking and just surprise you with an early delivery! Amazing experience. Thank you Eric.
Kim was great to work with, checking availability, stock and leadtimes. Answering questions, and guiding us through the process. Very enjoyable experience!!
Walked in not thinking I would buy a mattress. Walked back to the mattress and started looking. Tanner came up and ask what we were looking for and he helped right away! Tanner helped narrow down the perfect mattress for my partner and I. Tanner was amazing! I can’t explain on how much he helped. He told you the truth and helped with your range of spending. I highly recommend Tanner!!
Tanner is the best salesman ever!!! Doesn’t treat you like you’re just another customer. He truly makes things easier when you don’t know a lot of information on what your looking for. He answered every question we had quick. He’s super funny and didn’t make things awkward like some salesman can. Definitely would love if every place has a guy like Tanner.
Paul was very helpful with our furniture purchase. We strongly recommend shopping with him!
I had a pleasant time, Tanner, the guy who helped us was amazing and so helpful. 1 issue. They were playing Finding Dory in the lobby area without subtitles and the remote wouldn’t work. No Dory, No 5 stars.
Eric was truly amazing to work with. He gave me and my daughter time to look around and get some ideas. He made it so easy to purchase my new couch. And I didnt feel any pressure to buy. Thanks Eric.
Eric was a fantastic salesman! He gave us our space and let us browse. He was always available to ask questions. Our order was not due until end of June, however it showed up in 1 week! Thanks for a great surprize!
Erik helped us find the couch we were looking for. He was an amazing helper. If you need help ask for Erik.
Paul helped me get a great stand for my new Tiffany lamp. Great service , very helpful.
We were looking to replace our 20 year old family room furniture. We wanted a sectional and the challenge was finding a sectional that would fit our 15x15 family room. We went to Ashley furniture and was greeted by Kim Strak. Kim walked us around with us to find a sectional that would fit and we found one. It was the perfect size for our family room which honestly we were so thankful as so many sectionals are much larger. Kim was so lovely to work with. She took the time with us to explain everything and work with us to also find a recliner that would also go with our sectional. We were fortunate that all the pieces were in stock and were able to be delivered that week to our home. From the beginning to end the process was so smooth. Thanks Kim and the Ashley team for a great experience. Also we are loving the new furniture. It looks great and fits our family room perfectly and our greyhound dog loves the new sectional.
Tanner is the best
Found the perfect lamps for my bedroom! Thanks, Ashley for your great selection and helpful salespeople.
Paul made our furniture buying experience painless and easy
To expensive
Purchased a new living room Set from Paul. Absolutely amazing to deal with. I usually don’t like salesmen, but dealing with Paul was different. Made me feel welcome and comfortable. Thanks for everything!!!
Tanner was absolutely awesome! He was very patient and found exactly what we were looking for! 5 stars!!
Paul was able to help us find a new sectional and love seat after our couch was out on back order. Took care of us right away and found a solution quickly
Kim S. Was wonderful to work with! She met us at the door, told us about the sales and then let us wonder around on our own just checking in periodically to see if we needed anything. She was incredibly helpful and we had a great experience!
Eric E was great! Very helpful!
Mark D, thank you, you are such a joy to work with. I’m happy about the furniture that we picked out.
Tanner is absolutely amazing! We went in specifically for a new mattress and he is super knowledgeable, and not pushy at all. He helped us with several Other things! Literally the best customer service we have recurved when buying furniture (and we buy often)! Thanks Tanner!!!
Went in to find furniture and the sales staff was very pleasant and listened to what I wanted. He made sure I found the pieces I needed and did not try to pressure me into purchasing what I did not want or need. Was up front on the waiting period for customizing the sectional. Ashley furniture/the furniture Mart in Elk River is my first stop when shopping for furniture.
Kim was amazing, she helped me and my wife pick the perfect couch and we love it. The entire process was easy and Kim was wonderful.
Tanner was amazing to work with!! Tanner is incredibly knowledgeable on all the furniture and gave us the pros and cons to each. He gave us time to try things out and never pushed us in any direction. He simply gave us all the information we needed and let us come to a decision with zero pressure. I highly recommend working with Tanner if you are in the market for new furniture!!
Kim S. is AMAZING! She was very respectful and made herself available to us whenever we needed her. She was easy-going and put up with us changing our order multiple times :) Highly recommend her for furniture shopping!
Paul D was very helpful and patient with us. Because of him I'll be a returning customer
Very helpful and even more knowledgeable
Tanner was the best help. He has gotten me all of my furniture and was always very helpful when picking it out. Thanks Tanner!
Alonzo and Tanner made a bad situation positive. Tanner went above and beyond to earn us back as a customer. Great customer service!!
Tanner is great! He helped with all of needs.
Awesomely group of salesman they take awesome care of you with all paperwork
Patrick helped us to pick out a temperpedic mattress. We also bought a recliner too that Alonzo helped us find. Good service
Very experienced stuff to sell you fake warranty, don’t buy any warranty on your furniture because you’re not gonna get any money back, you’re not gonna get any repair on your furniture. We will not shop there anymore. I bought best warranty on my furniture, They told me they gonna repair or replace. they don’t keep their promises
Tanner and Patrick at the Elk River store were fantastic in assisting me with my purchases. Thanks to both of them for asking the right questions and showing me the appropriate possibilities such that I could make the right purchases to satisfy my unique requirements!!
Patrick was great to work with. Very knowledgeable and extremely helpful.
Patrick was awesome! We got the perfect couch with no stress and recieved it two days after ordering! Couldn’t be happier:)
I have had the best experience ever dialing with the Ashley Home Store in Elk River, MN. I purchased a sofa in December of 2021 and also purchased the protection plan that they offer for their products. The day after my delivery, I accidentally damaged the sofa. I contacted the protection plan people and they processed my claim and replaced the item. When I worked with the store manager, Andrew and the asst manager, Tanner, they were both extremely easy to work with and went the distance to help me and make sure the whole process was seamless! I would recommend this store to any and all of my friends. They are honest and extremely ethical in their business practices. Thank you guys for a wonderful and very easy experience!
Finding and buying a new mattress is not one of my favorite things to do, but Tanner made the experience a good one. He explained the differences between each type of mattress and gave us plenty of time to try out each one. He was very patient and never pressured us to hurry up and make a decision. Once we decided to go with the hybrid mattress he showed us the different types of bases. We chose the Tempurpedic ergo adjustable base. He told us it may take a few days or weeks to get used to the new mattress. After a week, we love our new mattress and adjustable base. This our 2nd time making a major purchase at this Ashley location and we keep coming back because of the excellent customer service and the fair pricing. Thank you Tanner!
I went into Ashley to look at and get information on a temperpedic bed. I was told from another salesperson that Tanner was the expert with mattress information. Tanner and I went back to the mattresses when Tanner told me he needed to help the guy that was before me that wanted to purchase matresses. That was fine. While I was telling Tanner what I was looking for, he was responding to 5 or 6 questions from front desk into his mouthpiece at the same time. Then he said he needed to go to front desk for a moment and he would be back to help me. I waited for 15 minutes and decided it was time to leave this store. I went to front desk, Tanner was sitting at front desk with another couple. I asked him for height measurements, Tanner wrote on his card and gave to me. His card said he was the assistant manager. Wow, if that’s the kind of customer service an assistant manager gives, I won’t be back. This was my first time in this store and it will be my last. This was very poor customer service. I didn’t find out much about the temperpedic mattresses and bases like I asked Tanner at our introduction.
Jim Hunnicutt was great in helping us pick out a new recliner. His knowledge in all different types of recliners made it easy. Nice experience.
Jim was great to work with - we were able to walk around the store on our own and he was able to help us when we found something we liked! It was nice that he gave us space to look around but didn't hover! I get so anxious making someone wait on me to make decisions! He was very knowledgeable and helpful in selections. Tanner also helped with mattresses and made that process easy as well. We have always been happy with all of our furniture from Ashley - and we will come back again.
Store manager Andrew is short, pudgy, and a nice guy! Helped us find what we wanted and threw in good humor with the furniture. Be sure to look for him if you stop by!
If you go to Ashley furniture Elk River ask for Mark! He is awesome! We just bought a house and furnished 80% of it with Ashley products and we are very happy we did. It was a very smooth process with Mark. He got us everything we needed with little to no work on our end. Great furniture great service!
I purchased a sectional in store with the help of Jim & Tanner. I realized the next day I didn't check the measurements to make sure it would fit in our small, awkwardly shaped living room. It took several phone calls, some measuring, and replacing the order for a different sectional, but I finally found one that would fit perfectly! Jim & Tanner kept their sense of humor throughout & were professional, friendly & patient from start to finish. They made sure I was happy with my purchase & made sure all my questions were answered. They even adjusted my total to reflect a lower sale price that was offered after I made the purchase, saving me $400! I highly suggest visiting Jim or Tanner if you're looking for furniture. They made the process fun & stress free. When things didn't go as planned, they were able to offer suggestions & sort it out quickly. Thanks again, guys!
Tanner is an absolute rock star! This was by far the best furniture buying experience I have ever had! He was very helpful, and accommodating throughout the whole process. I will definitely do business with him in the future.
So impressed. Not only was there selection amazing. They helped us return a previous purchase and get what we really wanted. On top of that they gave us better discounts and financing options. We have been going to Ashley for over ten years for all our house furniture. Wouldn't go anywhere else.
Kind staff
Andrew Robinson, the store manager, has gone beyond my expectations in trying to resolve an issue with one of their manufacturers. Very happy for his help!
My husband and I went in looking for a recliner for our nursery. Alonzo was a great help in finding the perfect one and we actually decided to buy two because it was such a fair price. During our trip, we also spoke with Tanner and decided to upgrade our bed as well. He was extremely knowledgeable and helped us narrow down the best option for us.
Great store, tons of options. Andrew Robinson helped us find just what we needed at a fantastic price!
Andrew Robinson was fantastic to work with. He knew exactly when to provide us with information as well as backing off when we needed time to think. Super knowledgeable and personable! Thank you!
Ashley Furniture really took care of us due to delays on receiving our furniture. Covid really put a squeeze on the MFG of our sofa set, and Ashely really stepped up to offer us workable solutions. In particular, Tanner (our sales guy), went above and beyond to not only keep us notified often on the status of our order but to continually look for ways to speed things up. In the end, the wait proved to be too long, and Tanner went back to the drawing board in finding us a living room set that we would love AND that Ashley would in stock. We ended up finding a set that we liked, but Tanner knew that there was another more expensive LR set on the floor that we liked a bit more. Tanner was able to work it so that we were able to purchase that more desirable set at the price we paid for the original delayed set. That is true customer service. Tanner and Ashley have earned the right to my future business based on how well they handled a difficult situation. Thanks Ashley and Tanner!
Crista Carlson was our Home Finishing Consultant. It was great working with her. Very Informative and she answered all our Questions.Explained all things we needed to know.My wife and I will back to Ashley . We will be asking for Crista.
My husband and children received the best service from Tanner and Patrick at this location! They made us feel welcome and made sure that we were satisfied with everything! We left feeling awesome!
I never rate a place based on 1 visit or experience but i'll make my first exception here. I spoke with Tanner yesterday about shopping around for bed frames for my kids. He was great about showing us where there stuff was and was not pushy at all but informative. We looked around and then went to look at other places. Ultimately we came back here to work with Tanner again and he really made sure that not only my wife and I were good with the purchase but really met our kids there too. He then connected us to Patrick to find the best mattresses for our kids. Patrick was just as knowledgeable and took the same amount of time and care to really help us meet our needs. These two have really made me think that good customer service really does still exist in some places. Thanks again!
Tanner was awesome
My wife and I wanted to buy a sectional for our den and went Ashley's to take a look at what styles and prices were available in the market. When we entered the store we were greeted by Andrew Robinson and he was so helpful. I usually dread furniture shopping because some sales people seem too pushy, like they're fishing for a sale, but Andrew was perfect. He was around when we had questions, knowledgeable about the furniture, and most importantly knew when to give us space to think things through. We were able to find a sectional we loved and got a great price with no stress. It really was a no pressure environment and the best experience I could ask for when shopping for furniture. After our experience with Andrew I don't think I'll have to dread going furniture shopping in the future.
We had a great buying experience with Mark Daly. Very knowledgeable and answered all of our questions.
We have purchased furniture for years from Ashley Home furniture and never disappointed.
Crista was great! We told her what we were looking for and showed her a picture of the area. She was able to show us sectionals that would fit our space. She let us browse and discuss our options and would check in with us without being pushy. The sectional, dining room table and chairs fit perfectly in our new home. We had our furniture delivered and those guys were awesome!
My wife and I went in to look for a new mattress. We worked with Tanner and he was fantastic! He took us through several options, was very knowledgable and educated us on different options. He gave us honest feedback on specific items and never pushed anything on us. Give the man a raise!
Had a great experience at thr Elk River Ashley Homestore. Needed a sofa and a loveseat. I was able to look through the entire store without anyone badgering me. As soon as I needed some help, Tanner was AMAZING. No pressure to buy anything more, super easy transaction and he was a pleasure to deal with!! I was literally in and out of the store within a half hour.. I was able to immediately go pick up my furniture from the Fridley warehouse without any issue at all. Will definitely be returning and sending friends and family to see Tanner!!
Andrew was amazing at helping with getting the furniture I wanted. Would definitely go back if needing anything else.
Tanner and Paul greeted us so fast and very friendly staff! They knew what we’re looking for right away! We also came in the right time for memorial deal prices and pretty reasonable price for what we’ve bought (sectional sofa and a fabulous kitchen table! Very pleased 😀
Tanner provided great service and a smooth transaction. Highly recommend
We have moved to a different house nearly two years ago and haven't had success finding the right set for our family room layout. We spoke with Andrew about our interests and he was optimistic that he just might have what we were looking for in his Elk River store. After a short introduction to the layout of the store and pointing out some features of items we had already been looking at, Andrew allowed us the space and time to comfortably evaluate the options and narrow our decision points. We hardly had to present our questions because Andrew's practical approach to the product description, manufacturer details, fabric and features checked all the boxes. Andrew was honest and forthright by informing us that many manufacturers were backordered and we would likely need to wait for delivery. We were in no hurry and just thrilled that we had found the options we were looking for. Many stores have displays, but not many have the knowledgeable staff that understand product use and the ability to provide peace of mind that you made the right choice with the right people. Thank you Andrew! We will be back to fill yet another corner.
After waiting almost 5 months for a couch we ordered from another furniture store, and another two months to go, we cancelled our order and walked into Ashley. We had worked with Tanner before so we were glad to see him that day. He was helpful and honest with their inventory and delivery dates and helped us choose the best option for what we were looking for. Our new couch will be available in less than a few days for us.... not several months. Go see Tanner today!
Andrew Robinson helped us today and it was an A+ experience.
Andrew was by far the best person in sales or customer service I’ve ever had the pleasure to deal with! Thank you for making it a great experience!!
Great customer service. Mark in mattresses, and Tanner, assistant manager, phenomenal service, great personal service.
Mark in the mattress department was the most helpful and knowledgable person throughout 2 ashley stores and 3 other companies stores. Tanner was also very helpful and provided me options which was less expensive but fit my lifestyle and needs better. I highly reccomend elk river ashley, very helpful people working here and provide a great no pressure but informative environment.
Kim Strak @ Elk River store was great help very knowledgeable and pleasant to work with. She listened to what are needs were did a great job in helping us finding what wanted. Highly recommend asking for her when you stop there.
We worked with Tanner Meissner. He was more than willing to show us colors, fabrics and a style we were looking for. He was awesome to work with. He fully answered our questions and let us make our decision without hounding us. We definitely recommend him to others.
Alonzo and Patrick are simply the best! The manager Andrew too very friendly! Visit them anytime!
Crista thanks. This was the first time in a furniture store that I felt good about looking, having a budget, and being valued as a real customer. I did not feel pressure. Even though my price point was lower you still treated me like it was high❤️Thanks you were the best....
Crista was so helpful and patient. It took us at least a week to make a decision, my wife went first. Thanks for helping my wife make a sound choice instead of an impulsive one🙏🏾Happy Husband 🤣🤣
I worked with Andrew, he was so pleasant and helpful to work with. He was not pushy and did not stalk you. He gave you all of the information and went above and beyond even trying to help me find stools to match our table and chairs. I will definitely go back to Ashley just to see Andrew!
We purchased 4 mattresses and protectors from Patrick Hinks. He was wonderful to work with! He was very personable and found exactly what we were looking for very quickly! I highly recommend bringing your business to Patrick at this store.
Working with Kim was a breeze. Thank you
We had a great experience working with Andrew on the purchase of our outdoor furniture! Looking forward to using our new sectional!!
Andrew was great to work with! Excellent customer service.
Patrick Hinks has been awesome to work with. He helped me find just the right mattress and adjustable frame for my aging mother. He did a great job communicating with me on the status and timing of the order. And he introduced me to Stephan who has been helping me find the right chair for my mom. Excellent customer service, gentlemen!!
We walked in and were welcomed immediately by Tanner. He was very inviting and answered all of our questions with ease. After we picked out a bed room set Tanner directed us to Patrick H, who helped us find a new mattress to match our new bedroom set. Both were so professional. We will definitely be coming back for all our furniture needs.
Tanner was an excellent salesperson & helped us find our recliners! Above & beyond service!
We have Worked with Andrew the Store Manager Several different Times Buying our Living Room Set and our Dining Room Set and Also some Bed Room Furniture and Family Room Furniture Kitchen set. He is Very Pleasant and Friendly to Deal with and Very Knowledgeable This is the Only Place we buy our Furniture From and will Continue to Buy From ! Thank You Andrew and Staff at Ashley Furniture Elk River , MN .
Justin was very helpful and answered accurately all our questions. The best store ever! Thank you, Justin!
Helpful place. They helped us, but let us wonder and look.
Andrew my salesman was very helpful when it came to picking out the right fabric and style of couch that was pet friendly for my family. I left with a new couch and did not spend near the amount of money I was expecting to If your shopping for new furniture I highly recommend stopping by Ashley Furniture and asking for Andrew he will get you what you need for a awesome price Thank you Andrew Robinson
We stopped in to pick out a new mattress and living room set this week. Andrew and Marc were awesome, we really appreciate their excellent customer service. It is very rare these days to get this level of service, felt they took great care of us. Thank you Elk River Ashley Furniture!
Crista from the Elk River location gave my family such a pleasant experience I have ordered multiple piece of furniture specifically through this location solely on her customer service alone.
Thank you, Crista C., for helping my husband and me! Seamless purchase of a new couch when in the past it has been a pushy, uncomfortable experience at other furniture stores. Excellent service, great products to choose from, and an overall great quest to find a new piece for our home! Seriously, thank you Crista!
We worked with Andrew the store manager today. He was knowledgeable, honest and professional. We appreciated that he let us look around the store and didn’t feel pressured. He was helpful and helped us find exactly what we were looking for. We would highly recommend this store and Andrew to future customers.
Andrew helped us with all of our questions and was more than welcoming to my family
We worked with Justin today! He was beyond helpful! He is very knowledgeable and made us feel very comfortable. They price match! We are very happy with our visit and can't wait for our beautiful new furniture! Thank you Justin for the great experience! You are awesome!
Andrew the GM is absolutely amazing! He helped us furnish our entire brand new rambler that we built. He took the time to be patient and understanding of our needs. Thank you!!
Crista was fantastic, got some great deals and really nice furniture too.
I worked with Andrew the store manager and right away I knew I was in good hands. He was personable and let us walk around and really look without bugging us. We decided on a basement furniture set with table and entertainment center. Finished everything up in a timely manner and sent us on our way. A little later I happen to notice the Ashley Website had the same set on sale and called him up. Andrew took care of the price match with no hassle. I highly recommend Ashley in Elk River!
My wife and I just bought our sectional here. We worked with Andrew he was very informative and walked us through the whole process. Would recommend doing business here and especially with Andrew.
Tanner was not pushy, around when we had questions, and very easy to work with. Highly recommend.
great service! Thank you Andrew for helping us!
Shopping at the store was great! Then it’s been down hill ever since. Furniture delivered broken in June and still waiting for replacements. 3 months later. Whenever I call it’s coming “next week” well it’s been scheduled to come next week since the middle of August so I won’t hold my breath on it ever making it here. Time to return this stuff and shop elsewhere.
Amazing costumer service. Everyone was helpful and polite. If you needed anything they would help out. Plus great deals and prices for all furniture in store. Shout out to Andrew who is an example for those who want to do great at customer service.
Andrew Robinson was wonderful to work with! He’s knowledgeable, honest and genuinely cares for the people he is helping. Andrew is also exceptionally patient and wanted to make sure our furniture selections were right for us even if it meant walking from one end of the store to next several times. Thanks Andrew!
I dealt with the store manager Andrew and he was great help. He didn’t give me the run around and didn’t crowd us after he asked me what I was looking for until I found the desk I wanted and went back and found him. I would recommend the store and him for anyone looking for furniture.
Tanner was quick and polite. Showed us exactly what we were looking for in our price range. Will definitely be returning for future furniture needs :)
Tanner was super quick and amazing!!
I worked with Kelly at the Ashley in Elk River, SHE IS FABULOUS! If you want a non pushy stress free furniture shopping experience then ask for Kelly!!!! We must of sat on every couch in the place and she was so patient and then after we took up like half her day we left to look at other stores. We ended up coming back and she was extra fabulous the 2nd time round. She even helped us out when we were having scheduling problems with delivery. Kelly is a Rockstar, I am telling you if you need furniture go to Ashley in Elk River and ask for Kelly Knese. It was by far the best furniture buying experience I have had to date! THANK YOU KELLY!
We walked in, and was greeted very friendly by Kelly Knese at the Elk River location. She explained all specials (%'s off and clearence) and left us to browse. After finding a kitchen table we liked- a lot, she ran our numbers, and came back, making us happy. We also we aware of the late shipping possibilities, as she explained that to us as well. Due to her customer service, the time frame of shipping didn't even matter!! It was 3 months, mind you. Kelly went above and beyond to make sure we got what we were looking for, and came through with finesse. We will definitely make Kelly our "go to" when shopping for our wants and needs. THANK YOU Kelly- you made our Saturday dinner to be even more delightful!
SHAMEFUL SERVICE!!! We worked with Assistant Store Manager, Andrew Robinson and found a couch we loved. We asked for a price match and Andrew was able to match the price. However, we were bummed to hear the product wouldn't be delivered until end of August/September so we decided it wasn't for us. Long story short, we recently returned to the store (approx. 1 week later) to purchase that couch. We asked for Andrew so he could get credit for the sale as he had helped us previously. He was not working that day, so we spoke with someone else and explained the price match and that we now want to buy. She said she'd give him a call and get back to us. She came back and told us Andrew said he would have NEVER matched to that price and had no idea who we were or recall that price match. This was extremely irritating to hear!! Awful customer service, Andrew Robinson and you should be ashamed of yourself!!! Happy to say we took our business elsewhere and couldn't be more thankful!! We will never return to Ashley or their partners, and will make sure friends and family don't either 👍
I worked with a young guy named Tanner, and he was incredible!! He knew exactly what he was doing, he was very knowledgeable, very helpful, very honest and willing to give his opinion to help me out. Most of all he was probably the kindest sales person I’ve ever had the good fortune to work with, and I would gladly come back to your store just to be able to work with him!! I bought quite a bit of furniture, and he never made me feel rushed. I would recommend Tanner and Ashley furniture to anyone I know looking for new furniture. Thanks again for everything you did Tanner, you were amazing!! Cassandra Glaser
My experience was absolutely wonderful. Having browsed your website, I knew exactly what I wanted. Tanner made that happen. He was professional, informative, thorough, patient and knowledgeable with great humor and a personal touch that made my experience completely understandable and exciting!!! I am very excited with my new furniture purchase and I have no doubt I will work with Tanner in the future!!! Thanks again!!! Shelley Roe
Tanner was great at helping with my purchase of a new sofa and love seat. Very personable and great customer service.
After visiting multiple furniture stores and feeling overwhelmed, Andrew at Ashley Furniture in Elk River was awesome to work with. He provided excellent customer service and was respectful. Thank you Andrew for making me feel comfortable and helping me with a big purchase. I truly appreciate it. Molly L
Tanner was very professional and knowledgable about the furniture. Offered us multiple options of what we were looking for. He made it an easy and fun experience. Awesome customer service!
I brought a new bedroom set at the Elk River store.Our salesperson Tanner was really helpful and knowledgeable.Me and my wife are really happy with our Purchase.
Very friendly environment! We had so much help/fun from Tanner. We told him what we wanted and he showed us everything there is to offer. He went above and beyond to help is out! We loved our experience there! We recommend this store to everyone! Thank you!
Great selection and pricing! Tanner was friendly, welcoming and knowledgeable and went above and beyond to help us find the perfect living room set. We will be back for all of our future furniture needs.
Tanner is super funny and reasonable. Thank you!!!
Very very friendly. Deserves a big raise. One of the best. Will highly recommend him to my friends. Good job Tanner
I was told my bed would be delivered 15 days after I purchased it which was completely fine because I understand the delay because of covid. The day comes and I only receive my mattresses. The delivery guys tell me it’s on backorder which isn’t possible since it was a floor model. Then the delivery people I called said the store never sent the bed to the warehouse for delivery. I call the store and am told that they sent it to the warehouse but they now had no idea where the bed is. 4 hours later I get a call saying they found the bed and will deliver it in 2 days. 2 days later I haven’t received the call for delivery and I called to find out what time it would be here, I’m then told that delivery isn’t set up for me and now they are saying it will be here in a week. Very unprofessional and no one knows what’s going on.
I went to shop at this location and our merchandise specialist was amazing Tanner meissner. He was great at giving us the information we need and he was well informed when it comes to questions about the items we had questions about
Very disappointed after my experience today at this location. (We were hesitant to return after multiple poor quality purchases a few years ago, but with COVID we wanted to look close to home.) Called and made an appointment-very ready to make a purchase for our living room. Was in there for 45min with one less than pleasant experience with an older male sales associate (he was also the one I talked to over the phone and had already thought on the phone that that conversation was not very professional). I indicated I needed further details on multiple pieces and had very detailed descriptions of what I was hoping to purchase. He never came back after he said “keep looking.” He did not once came back in those 45minutes but rather helped a woman (who came in at least 20min after me) who was purchasing decor. Very disappointed I even attempted to support this location. We will be taking our business elsewhere and not returning.
After having found my item online, but having an issue with the delivery process, I called the Elk River store and spoke with Andrew, the store manager. My issue was resolved- Great professional and friendly service! And bonus - my item will be with me much sooner than originally expected.
Excellent experience at Ashley furniture today. Got a killer deal on a sectional sofa. Thank you Andrew for your patient, knowledgeable and courteous service!
Tanner the manager and Sue in the mattress department went over and beyond to give wonderful customer service. It made for a wonderful buying experience
Shopped at the Ashley Furniture in Elk River. We were looking for a recliner and a sofa. Jamal was very helpful! He made it a very good shopping experience. We appreciate his assistance. My furniture was delivered today and I really love the new look!
We had a very good experience at Ashley, Tanner was very knowledgeable and made it much easier, and NO stocking! We were really pleased and will definitely work with Tanner again! Highly recommended
Tanner did an amazing job helping us pick out the perfect sofa and loveseat. Very helpful and knowledgeable. Highly recommend him!
Not the quality I'm looking for
Love going to Ashley in Elk River. Kim is very friendly and excellent sales person. Always have a big smile when I come in and is very welcoming. Kelly also is very friendly and very helpful. Both Kim and kelly have that smile that melts your heart and are very friendly and professional. . They rock and I wouldn't want to work with anyone else than them. Roberto and Lillian
Jamal (new salesman) helped us purchase a sofa and recliner and did a AWESOME job. We had gone through One stop bedroom and had a horrible experience! So thank you for great customer service.
Prices are pretty high
As usual, a pretty good experience, along with a decent selection of furniture.
Couldn’t be more pleased with the customer service at this store. Andrew my salesman has gone above and beyond to make sure my needs where heard and taken care of in a timely manner. I will definitely make this my go to store for all my future furniture needs.
Andrew was super helpful and not high pressure.
Andrew was very helpful in finding what we needed with no pressure to purchase. Lots of different selections. Prices were very reasonable
Was a good experience the staff is nice and after shopping around found they had the best quality for what I was buying in my price range.
I ordered 2 recliners on a Black Friday deal. When I was paying for and the sales guy was getting my info I gave him my new phone number. He put it in the computer. He told me they should be in on that following Tuesday and I will get a call. Tuesday came and went no call. I called them on Friday, they were in. I looked at the bill of sale and my old phone number was on the slip so no wonder I didn’t get a call. Got them home, they weren’t rockers like the ad stated. I called and I was told it was a misprint but was told that the recliners were good ones being made in Wisconsin. The card board box that they came in clearly says made in Vietnam. I like the recliners and for the price you can’t beat them. Just a shame about the mixed-up stuff that happened. It seems most companies are this way now.
The wife and I were greeted by the store manager and he was awesome to work with. He explained the layout of the store and how the pricing worked, then we we were on own way shopping through the store with no pressures. We found exactly what we were looking for at very good prices. Would definitely recommend to family and friends and will go back for future needs. Great experience!
Went to Ashley Furniture today and was greeted by the most awesome customer service professional I’ve meet in years! Kim Struk was just a delight to work with and couldn’t have been more informative and helpful. Bought a new living room today! Thanks Kim!
Tanner was very helpful and knowledgeable. Great experience!
He can help! Excellent people
Tanner did a great job on helping me with an awesome deal , I would definitely be back for more furniture..... I got a wall fireplace and I thought the set up was wrong , so I was upset because I was getting the ran around with Customer service but ( Kendra ) was very nice and help me right away , then talk to Tanner and I was upset, Tanner was still very nice and had patience with me , I was very wrong about the right side door , I am Very Sorry, Tanner is the BEST , and my cousin brought a Table, Tanner help her and me we both left Happy . Asked for Tanner to help u get all your Furniture from here , I’ll be telling everyone plus they do price match
Tanner was an awesome sales person. Really helped me bring my room together. Definitely get the protection plan! It’s worth it!!!!
Andrew was extremely helpful. Redid my order for me with changes I made multiple times.
Tanner was so helpful!
Tanner is the best!!!
My wife and I bought a reclining loveseat from Andrew, the store manager. He was very helpful, showing us all our options and answering all our questions. He absolutely did not try to upsale us to buy the more expensive piece and he didn't pressure us to buy from him when we weren't sure. If you're in the market for new furniture I would highly recommend Andrew and Ashley Furniture Store in Elk River. Thank you Andrew, we will be back for our future furniture needs!
patrick and tanner made our time very enjoyable, both very pleasant - knowledgeable- informative.
Purchased an accent bench last week. The local folks were great. I do question the quality assurance on the corporate level. Opened the box today to put it together and there was no hardware. Such a simple thing to be overlooked. May I suggest a checklist or have an inspector check the box to make sure ALL needed parts are packed before shipping. No one apologized or seemed to care...instead I was left with the perception that this was business as usual. Got a refund, still need a bench, will spend my money where this detail will not be overlooked.
Beautiful furniture but way way too expensive and to charge $90 for delivery when I only live 11 miles away
Purchased a number of pieces here, great staff, not pushy.
We we very pleased with the service that we received from Tanner.
Fair prices ..
Great deals for Labor day. Justin and Ray were very helpful and awesome to work with. Count on them to do the best for you.
Super nice staff
Bought a mattress but:a little pushy on the mattress protector. Had some good deals. Just have to be a smart consumer.
Nice selection of furniture at great prices. Friendly staff.
Tanner was awesome. Great help.
Andrew Robinson was very helpful and knowledgeable! Made our shopping experience fun and easy!
Positive, energetic and a GREAT help for a tall order.
Bought a number of pieces from Andrew Robinson. The whole process from the selection, purchase, and delivery was flawless and fun. Andrew was awesome, very knowledgeable and personable. The delivery guys, Jesus and his partner were awesome. They moved a whole truckload of furniture in without so much as bumping a wall! They were two of the hardest working guys I've seen in a long time. Very polite and professional. This is a reflection of strong leadership within the company and it derserves to be recognized. Highly recommend!!!
Tanner was very helpful, polight and allowed us to walk are and he came to check on us, no pressure. Very nice experience and furniture!!
Tanner is so personal and can answer pretty much any question. When he is dealing with you you feel that you are an important customer and not just $$. Jane shadowed him for training and doing a great job. She asked questions to make sure she got the correct information. She was more like a friend than a sales person. I will be buying more from them for sure!
Had a great experience with Tanner and Jane from Elk river! Elijah sent us over from Albertville and they were all friendly and helpful! Will see them again!
Great quality furniture for a great price, thank you Tanner and Jane for great customer service.
Tanner and Jane were very helpful amazing customer service!!!
Expensive and thought everything was the same styles nothing unique to other stores. Some things looked cheaply made.
We bought a sofa, loveseat and recliner today and Tanner took great care of us! He was funny and honest! Thank you Tanner!
We purchased our dining room table from Ray and loved the service he gave us. He let us wander around and take our time while checking in. We found the perfect farmhouse table for our new house. He worked with our budget and was flexible with our toddler being busy!
Andrew was absolutely great. He helped us find the perfect living room set and made the experience pleasant. Never pushed us toward anything and never hovered but managed to be there to answer questions and offer suggestions to space issues.
Andrew was great. Made furniture shopping fun. Customer service was awesome. Cant wait for them to deliver our new couch and love seat.
Tanner was extremely helpful and we go back to Ashley furniture just to see him. He really goes above and beyond for the guest and I am so happy with our new couches!! He was patient, kind, and he helped us find the right product at the right price. I am so happy with our purchase! Thanks Tanner!
Andrew was pleasant, fun and informative. He was very attentive to my needs for past purchases and current purchase. Would highly recommend Andrew to answer all questions. make great suggestions and make your experience wonderfully memorable. Great listener! Thank you!!!
Andrew was so helpful and knowledgeable about the pieces I was interested in, and he also has a great sense of humor. Confident in my purchases. Thanks Andrew!
Tanner was very helpful and have worked with him multiple times. Great deals and great service. We will return again.
Tanner and Patrick were the best. They need raises. They helped me with all my furniture needs and kept me entertained throughout the process. Cheers lads
Tanner and Patrick is great with helping and everything else i needed
Tom smaby is always great to work with!
Cheap furniture.
We are very pleased with Ashley furniture in Elk River, Tanner and Patrick took wonderful care of us!
My expirience at Ashley Furniture Elk River was great. My salesman Tom Smaby was amazing. He was very knowledeble and answered every question i had and never hounded us. To could sell milk to a cow. He makes you feel comfortable. Even when spending big money. Thanks Tom!
Great service. Very helpful. We have a smaller living room that's hard to fit seating. Tanner helped us go through all our options to find the best fit. Can't wait for it to arrive on Tuesday!
Andrew was great and helped me with everything I needed! Would 10/10 go again! :)
My wife spent some time in the store and was extremely happy with the customer service she received during each of her visits. Tanner and Susan did a great job going above and beyond to give the kind of service we all like shopping with. Attentive and relaxed, they both answered all of her questions, and convinced her to finally make a purchaese, after weeks of searching. Tanner was responsive to her calls and emails and made shopping with him extremely easy and pleasant. We’ve since bought two more times and are going back for a fourth trip soon.
Tom Smaby was absolutely super helpful, and easy to work with. He was very friendly and helped us find exactly what we were looking for!! He was also kind enough to recommend us to his favorite local restaurant. We will definitely be back for future purchases! Thanks Tom! Looking forward to doing more business with you!
I walked into the store with a vague idea of what I was looking for for new livingroom furniture. Tom Smaby approached me within a minute! He asked LOTS of questions to help me narrow down my search. I answered everything as best I could. When we finished, he says “come with me. I think I have just the thing”. The very first piece he showed me was exactly what I had in mind! The perfect sectional that I could customize to my specific room and families needs. AND it was on sale and in my budget. I looked around at a few other items, but kept coming back to the one he suggested. Fantastic customer service, honest about pricing, and listened to all of my needs and wants. Absolutely no pressure, he truly seemed like he just wanted to help me find exactly what I needed. Thanks for a super easy buying experience Tom! - Cori Westphal
We are so happy that we purchased our new kitchen table from Tom Smaby. He was so personable and knew exactly how to help us choose the right table for our family. We definitely recommend checking Ashley furniture in elk river!
They will absolutely slip extra to your bill without you noticing. Look out. They are not honest.
Tanner was helpful
Tanner did a great job!
Tanner is a great sales representative. We had been searching for a table for a while and he was able to find one for us in 20min. Great experience and very friendly!
Tanner was a great help today! Went in looking for a table and he found the perfect one! Definitely would recommend him for any furniture needs!
We walked in with a solid idea of what we wanted. Tom Smaby listened to our requests, showed us over 6 options and we ended up back at the 1st one. He listens and and didn’t rush! Great customer service ! Excited for our new sofas!
Tanner was great!!
Patrick and Tanner were so helpful and nice. They made purchasing easy and enjoyable. Great experience.
I purchased a king headboard today and I couldn't be more satisfied with the help I received! Tanner had excellent customer service and got me a great deal on the piece I purchased. I definitely recommend coming in and chatting with him the next time you're looking to purchase something for your home!
We had an awesome experience at Ashley Furniture. Tom was absolutely amazing and got my mom the chair that was comfortable and what she needed!
We had a great experience today looking for a recliner. Ask for Andrew, he was the best we’ve had in the furniture sales business. If I could add more stars to this review, I would!!
Andrew Robinson was great to work with!!
Tom Smaby was great to work with. Very knowledgeable. Thanks Tom!!
Walked into Ashley HomeStore with the idea of how much I wanted to spend and what I was looking for as far a living room arrangement. Andrew was extremely helpful the moment I walked into the door. I came back the next afternoon to get the second loveseat that was still mentioned as part of the manager special that weekend and he was right there to assist me with my order. Was able to pick up that day from the Fridley Warehouse location and now I am waiting on my delivery from Ashley on my second loveseat. Customer service was top notch and I am completely satisfied with my purchase. They will treat you right.
Upon entering Ashley Furniture in Elk River "just to look around", I was warmly greeted by Justin Previti. Justin asked me first how I was doing before we started to discuss what brought me in. While starting to move forward in the store, I spotted the Bolanburg Collection. EXACTLY what I was looking for when we complete a remodel project. Justin took the time that evening to answer many other questions I had and then again has been wonderful in getting back to me within a timely manner to many emails we exchanged about options of what was available, law-a-way, price matching and then some! He has been very patient with me. What I really noticed was his knowledge in current trends and design. With his customer service and the product line and fine quality of furniture Ashley has...I WILL DEFINITELY BE BACK! So, stop in to see Justin! He will give you the best customer service! By the way...I can't wait for my Bolanburg dining set to be in our home!
Tanner was great to work with! He took the time to walk us through multiple couch option to make sure we knew what was availabe and what would fit our family. Thanks so much for all your help Tanner!!
Tanner is the best. Helped us find exactly what we needed. We will be back. Thank you!
Tanner was instantly there to help us as soon as we walked in through the door! He was polite, professional and personable. He helped us through getting approved to spend enough for the items we prioritized getting. As for the paperwork, he was so thorough and even had a fellow team member look over his paperwork to make sure he didn’t miss a single detail. We were not surprised he didn’t skip a beat :) We are so excited to get our furniture!
Tanner did a fantastic Job. Super informative, no pressure salesmen.
I have been in Ashley multiple times over the last few months and Tanner has done an amazing job of going above and beyond to help me. We asked for some time to look on her own the first time we were there, and he gave us space. When I had questions and was ready to discuss purchases, he was helpful and courteous, without wasting my time or being pushy. Great service and would definitely recommend to others.
OMG !!! I had a perfect customer service, they were so nice to me and did a great job for to get approved!!!
Bought a mattress from Patrick, it was a very easy and laid back experience.
Tanner is awsome and he likes Destiny PS4!
My husband and I recently purchased a sectional sofa for our family room. Andrew Robinson was incredibly helpful as we spent hours (over many days) looking at various options. He was knowledgeable, honest, and so pleasant to work with. I would highly recommend Ashley!
Great customer service by tanner. Lots of choices.
Great service all around. Tanner was very helpful.
Went here with my parents to buy furniture for our new home. Great furniture, amazing customer service and experience was great. If you are looking for the best available service, you have to go see Tom Smaby. He was kind, professional, and great to work with.
Tanner was great to work with, and went way above and beyond to help find the right pieces of furniture.
We just finished our basement and were having a very hard time finding furniture that was just right as we have the dreaded L shaped basement. Tanner, helped us so much with not only finding the best pieces for our space (including an incredible massage chair), he also helped us with layout plans. He was amazing to work with!
Worked with Tanner and he is amazing! He helped us find some amazing furniture and we will be back when we need that new bedroom set!
Tanner was awesome. I gave him my budget and he found the perfect loveseat! Wonderful shopping experience! Thank you!
Awesome...
Tom Smaby was nothing less of excellent and will continue to do further business with him as the years continue
Tanner our sales guy was great, nice store, but you can not count on their delivery service. Completely incompetent.
Cassianna was our salesperson. She listened to what we wanted. She was attentive and had a great sense of humor. We found exactly what we were looking for and cannot wait until our dinning table and chairs are delivered! We highly recommend this Ashley home store! Be sure to ask for Cassianna!!
Lots of great variety and selection with a helpful, upbeat staff despite my small ticket purchase.
We just bought a new couch from Ashley's furniture store in elk river and Andrew help us he was very nice and I can't thank him enough for his help today!!!
I bought a new couch and recliner today and Tanner was amazing to work with. No pressure from him to buy and had patience while I was making my decision. I highly recommend seeking him out for your next furniture purchase! I am changing my review from 5 stars to 1 star. Although my experience with Tanner was amazing and he deserves 5 stars the rest of the experience has been awful. My delivery of my new sofa and recliner were scheduled today 12/5 so I took the day off of work to ensure I would be home for the delivery. I received a text message and a phone call last night confirming my delivery and that they would be here between 9am and 12pm. Then this morning I got a call from the driver stating that they would be here in 10 minutes and the showed up at 10am. Here I am incredibly excited to fill my empty house with furniture only to be told that they are only delivering the recliner as my sofa was on back order. I had recieved no prior notification of this. I promptly called Ashley furniture in Elk River, MN and spoke to Sue at the customer service desk and was told that she shows the sofa as in stock on the truck for delivery but that she will have the manager Andrew call me back. An hour goes by and I still have heard nothing. I call the site back and finally speak to Andrew. I was told that there is no way to get my furniture to me today. I had numerous conversations with the delivery team and got no results. After talking to Andrew about 5 times and over 5 emails later my furniture was delivered to me today 12/06. None of that would have been completed without Andrew's help. If it wasn't for Tanner and Andrew this would have ended in a terrible experience. Instead now I get to enjoy my new furniture.
New furniture. Great selection. Andrew was very patient and helpful. Entire staff is awesome.
We were ready for some updates in our home and this was our first and only stop. The selection was fantastic and we couldn't beat the price and customer services. Tom Smaby took great care of us! Tom was great to work with and was so helpful, no pressure. I would highly recommend this store and our sales person Tom. Stop in and ask for Tom - you won't be disappointed!
Tom was great! He helped us choose the perfect furniture without any pressure! He was very knowledgeable. Definitely will be coming back.
I went in looking for a couch and left with and absolutely perfect one! Tom was so helpful with any question I had and was so nice to work with! No pushy at all. So so excited for my couch to be delivered!!! Thanks again Tom your the best!
A great place to check out
Decided to go to Ashley in Elk River for better sales experience. We were not disappointed. Andrew was extremely knowledgeable and helpful. He listened to everything we had to say about what we were looking for. Patrick was very helpful with picking out a mattress that works for both my husband and I. Tony (actually it was Tom) was very helpful in keeping us updated on the Vikings score while we were shopping. It was a very pleasant experience.
Best sales experience ever!! My husband and I went looking for a much needed mattress. We were greeted by Justin who was very pleasant. Patrick was our sales associate. He was extremely knowledgeable, patient and not pushy in any way. Great sense of humor too! We explained our needs and he had several recommendations in all price ranges. We spent 2 hours testing several mattresses to find the right fit for us. After we rang up our purchase we went browsing through living room furniture. Tom was our new associate. Again, extremely knowledgeable, pleasant, and funny! He had several options for what we were looking for and even helped us with possible seating arrangements. Based on the current sales/discounts being offered we decided to make that purchase as well. I usually hate shopping for purchases like this. This sales team made all the difference in the world! I highly recommend stopping in to check them out. We will definitely be back for any future purchases. Thanks Patrick and Tom!
Tanner made our furniture shopping experience easy, smooth, and stress free...and that was shopping with 3 kids! We will definitely be back to purchase from him again in the future.
Tanner was very informative and very good sales guy. Took very good care of us.
If you’re in the market for furniture, I would highly recommend Ashley HomeStore in Elk River. Tom Smaby made shopping for furniture an enjoyable and low pressure experience. He has a welcoming personality, along with great knowledge and advice. If you haven’t checked out the beautiful showroom, I would highly encourage you to do so.
Friendly staff, good selection, very inviting feeling.
Overall was pleased with the service received from tony, aka YNot. Very friendly, gave guidance while still letting us look around without being overbearing. Even carried out a furniture accessory to my vehicle :) Update: I couldn’t figure out how to write another review or if I was allowed to do a separate one, but I just made another purchase this past weekend from Andrew. Very professional and answered all my questions. Once again was able to walk around without feeling rushed and he was helpful.
Andrew was very helpful helped out a lot along with co worker tony with updates of the Vikings game. Patrick was very great jumping in with mattress sales would reference this store to everyone looking for great service
I shopped for furniture for 2 days and Andrew was my salesman each time! He was very polite, knowledgeable and funny! It was very stressful for me to furniture shop but he helped calm my nerves. Poor guy 😂 I would highly recommend finding him to help you!
Very nice people. Loved shopping there
Well, would go somewhere else.
Great experience! We worked with Andrew Robinson and we was so helpful and made the process so easy! Highly recommend!
I stopped in last minute and met Tom S. He was amazing to work with. He understood my budget and didn't try and steer me to something more expensive. Extremely helpful! I had an issue with one of the pieces when it was delivered and they promptly took care of it.
Warm welcoming from a very lovely gentleman named Ray. He showed us around. Found a couch to match our house and needs! I am so happy we chose Ashley for our furniture needs.
Great Experience!! Andrew is awesome!! Very knowledgeable about everything.
Took seven trips to decide on custom couch and chair. Tanner was patient and made it very comfortable.
Tanner did great service
After spending the afternoon looking all over for living room furniture, my partner and I decided to swing by Ashely Furniture in Elk River just to see if anything stood out. We had already mostly decided out a couch and loveseat from another store and were mainly looking for a coffee table, end table, and tv stand (which we had also almost decided on a set from yet another store we had been to earlier). Thanks to Tom Smaby, we ended up getting everything here instead. Tom was GREAT! Friendly, helpful, and not at all intrusive. He gave us plenty of space to look around and was never too far if we had any questions or needed prices. When we were torn between the couch and loveseat that we were planning on buying elsewhere, Tom worked with us to make it impossible to walk away from the new furniture we had fallen in love with at Ashley. If you end up in the market for some new furniture, definitely get in touch with Tom! He makes the process fun and easy and he knows his merchandise. You won't leave disappointed!
Man was nice but couldn't get within my budget
The in store staff were rushed. The delivery people didn't give a damn about customer service.
Ray did a great job! No pressure and very helpful!
I had a great experience at the Ashley Homestore in Elk River, MN. I have been looking for a couch for several months and had a difficult time committing to one I liked. When we arrived, we were greeted by Tanner and he was excellent. It was because of him, that we actually bought one that day! He was very professional and I didn't feel pressured by him. He was very informative and spent the right amount of time helping us. I highly recommend Tanner and the Elk River Ashley Homestore. We had an excellent experience and we will definitely return when we are in the market for more furniture!
We just purchased furniture and the experience with Andrew, (and there were 2 others that helped us briefly too) was wonderful! Andrew is extremely helpful and very kind. They all were very nice actually. We are super excited to get our new stuff soon! We will go back there for sure!
Andrew helps us and was great to work with! Definitely will be coming back for more!
I stopped in to Ashley looking for a sofa reclining sectional, which I had been searching for over a month. I was promptly greeted by Tanner. He was so friendly and knowledgeable about the furniture that it was easy to find what I was looking for. We tried out lots of styles and took messurements. He easily helped me find the perfect fit for my home. No pressure at all, and just a genuinely nice guy. This store will certainly be the first place I go to look for any other furniture items. And I will ask for Tanner!! Thanks for the great experience.
Andrew Robinson was great! Very personable and helpful. We are so excited about our purchases and look forward to future ones 😃
Kim was absolutely wonderful to work with! We came in from a poor experience at a different store and didn't know exactly what we wanted but Kim was so patient with us and didn't pressure us at all! Wonderful customer service and a fabulous selection!
We walked into the Elk River location with very specific requirements and a tight budget. Tom Smaby listened, paused, ask a question or two, then walked us directly to a sofa that met every one of our requirements. It is perfect. Thank you, Tom, for not hovering while we looked around before making our final decision. This was a great experience.
Just purchased a tempurpedic set up from Patrick, and I decided to go with this $4k set because I had lots of information without being pushed or forced into the sale. Great service.
My wife and I worked with Tom Smaby recently to pick out a new bedroom set. Needless to say Tom was fantastic to work with and was able to exceed our expectations in our experience and our purchase. He was not pushy but was adamant about getting us into something we both liked and could afford. A+ experience end to end. Ask for Tom!
Andrew Robinson was great to work with! He helped us pick out a piece of furniture and was able to answer all our questions. He was patient with our little one as well!
Andrew Robinson at Ashley Furniture Elk River was amazing. Great customer Service, Made the choosing and buying experience easy, with no pressure. Just picked up our Stuff got it setup and is amazing. Exactly what we were looking for. Will Definitely shop at this store again!!!! Thanks Andrew!!!
Stopped in randomly because my dad needed a new couch for his living room. Tom Smaby helped us ou tr quite a bit and was great at helping us find a couch!
Stopped in today in a whim with no actual intention of buying furniture but wanting to get a feel for products available and prices in general. We worked with Tom Smaby who was a real nice guy, super helpful, and extremely patient as we had all 3 if our young boys along. He showed us a great selection of options and we ended up finding and purchasing a living room set for our main living room as well as a sectional for our family room. The selection was great and the prices were very budget friendly for our family and needs.
Tanner was a great help, his customer service was an A+
Tanner was great to work with, very friendly and helpful. He was requested by other clients while working with us and he handled both customers professionally. We had a great experience.
Had an excellent experience at Ashley Furniture today! I walked into the store and knew exactly what I was looking for, Andrew was very professional and helped me order all 12 items. He was not pushy, he was patient, gave me the space I needed to browse and answered all of my questions. He was genuine and authentic and made the whole process pleasurable. I will definitely recommend Andrew at Ashley Furniture to all of my friends and family.
Tom Smaby was excellent. Normally furniture shopping drives me crazy. The pressure tactics of having someone hound you around the store is always bothersome. Not with Tom! He greeted us shortly after entering the store gave us a quick run down of the sales and left us to browse. After 10 minutes or so he found us asked if we had any questions and left us to continue looking. We found what we wanted, he gave us great detail on the products and the sale was done! Thank you Tom for the outstanding service and pressure free experience. True class!!!!
I made my FIRST EVER furniture purchase here! Tom Smaby was our salesman whom made me feel comfortable and confident with this big purchase. I am so grateful and will be back again!
If you go here ask for Tanner!!!! Most amazing , informative and sociable sales associate I have ever had the pleasure of doing buisness with.
Had a wonderful experience with you employees Patrick and Tanner at the Elk River store. Helpful, Polite young men. Will recommend your store to friends and will be back again.
We are second time buyers at Ashley furniture/furniture mart in Elk River. We have had a delightful experience both times, special thanks to Andrew for taking the time to help us find our new couch!
I would encourage anyone that's looking for furniture to go see Tom he's GREAT!
Great experience today buying a couch! Tom was very helpful...not to pushy and very knowledgeable. Have been to many other home furnature places and Ashley Homestore seem to have a better selection and priced very resonable than most places! Lucky that we live so close but would make the drive to Elk River just for this place. Thanks again Tom Smaby!
Tanner is the greatest! We have been to all the other name brand furniture stores, and have not had as much luck as we have here at the Ashely HomeStore Elk River. Highly recommend this place!
Tanner was Awesome! He helped us get exactly what we were looking for! Then he set us up with Sue for our mattress and she was just as helpful! We left as extremely satisfied customers! We checked out a few other furniture stores prior and Ashley was by far the best in selection and price! Great experience!
We purchased our furniture here. Tanner was the biggest help. Very knowledgeable and patient with us. Thank you
As soon as I walked in I felt extremely welcomed by Andrew. He was great. Very knowledgeable about what I was looking for, and wonderful to work with. Thanks for your help Andrew.
TOM Smaby was awesome on helping my wife select a great piece of Fruniture along with providing a crazy nice deal to close out the sale.
After searching at furniture stores across the metro, we found a high quality bedroom set at Ashley's. Andrew was a knowledgeable, low pressure sales person that helped complete the transaction with ease. I would shop here again.
We had the best experience with Tanner from the Elk River store!!!! We made many trips to this store and purposely went when he was working! He’s beyond helpful and great at putting pieces/colors together for every room in our house. Highly recommend him to EVERYONE!
Andrew showed my husband and I numerous sectionals. He was patient and made sure we found the exact one we were looking for. He also gave a great price! Would definitely recommend him as we had a great experience.
Tom Smaby was absolutely wonderful to work with. He helped us find exactly what we were looking for with ease. If you're in need of furniture go see Tom!
Had a great experience buying a couch from Andrew. He brought us directly to the piece we were interested in seeing and answered all of our questions without being pushy or attempting to up sell.
My wife and I bought a beautiful couch here and got a great deal. Andrew was our salesman he gave us plenty of space to talk out our decision but was also very helpful with our questions. Would highly recommend him and this store.
We worked with Kim, she was awesome she checked in and let us also have space to shop and talk with each other. We loved their selection of furniture and we will definitely shop there again. Great costumer service!
Thank you Kim and Alicia you help was awesome. Definately will shop here again.
Great experience shopping with Andrew today at Ashley Furniture in Elk River. He showed us many options until we found what worked best for us. We love our selections. We are so excited to see the new furniture delivered to the lake.
Tom Smaby was very helpful and gave me the space needed to make a decision. Awesome personality! This is my second purchase working with him. I’m sure there will be another.
Elk River Ashley Furniture/Furniture Mart is great! They are very helpful but never pushy. Andrew helped us scout out our furniture even though we weren't really sure what sort of setup we wanted in our living room. We even left to shop around for a couple weeks and came back and they remembered us. Worth the trip.
Our salesperson, Andrew Robinson, was extremely helpful and knowledgeable! HIGHLY recommended!
Woke up on a Sunday morning and thought to myself...hmm I need a new sofa. I went online and looked at a few different options. I had a style and price in mind. Went to a couple of other furniture stores earlier and was either ignored or tried to be sold on something I did not want. I went to Ashley Furniture and was greeted by Tom Smaby. No pressure, I showed him what I was looking for and he tried to find something in the store similar. Did not have the item I was looking for in stock so offered to order the item I had found online and have it delivered to my home. Tom was very friendly and courteous and gave me time to myself to ponder my decision. Did end up ordering for me. I would definitely recommend Ashley and would have them talk to Tom. Thanks for the great service and looking forward to watching many a movie on my new sofa recliner.
Tanner Meissner was the OUTSTANDING guy who helped me go from nothing but a rough idea of the color I wanted my TV stand to be, to putting together and delivering on the vision I've had for years. For starters, I went into the store with nothing except an idea of the basic furniture I wanted at some point in the future, eventually (sofa, table, dresser) and the thought that it should all be grey. I even told him right off the bat that I wasn't going to get it all today. He walked me through many different sets and pieces and heard me out with any nitpicking I had or ridiculous requests. He made sure I was fully satisfied with any decision I made and if I wasn't, he showed me more options. He gave me advice on what went well together, what styles would clash and which would flow. How to furnish like an adult! lol He proved me wrong that I could get every single piece of furniture I wanted, well under my final budget, all painstakingly picked out to my particular taste. I didn't think it would be possible without going dinky cheap Walmart furniture, and I thought it'd be years before I got the sets I wanted. I was wrong. I couldn't have asked for better help, and we had fun doing it. He's not just a great employee, but a cool dude as well. I'll be going to Tanner for future furniture purchases (still gotta do the kid's room!) without a doubt. EDIT: corrected spelling errors
Its good worth checking out
Huge savings today!!! Andrew was amazing !! Very friendly and very helpful... Huge savings for military... Very pleased
We came in to help my mom pick out furniture for her apartment and we met Hector! He was so friendly and extremely helpful...highly recommend coming in to see him!
Tom Smaby was so wonderful to work with! He gave us plenty of suggestions that fit with what we were looking for and gave us the room to discuss amongst ourselves what we wanted. The prices were great!
We had a great experience at Ashley Furniture all thanks to Tom Smaby! We found the perfect dining room table at an unbeatable price, thanks for all your help Tom!
Ray was amazing and allowed us to hold our chairs for 6 months while we completed our construction and only have to pay tax up front. Great customer service. Thank you Ray for being so personable and friendly.
Ok
The guy at the customer pick up was a huge jerk.
We bought a bedroom set here and even though I love the design, the finish isn't the greatest quality and but didn't figure that out until later
We had an awesome experience there today. Huge thank you to Tom Smaby that went above and beyond for us today. We had been to a few furniture stores in the past few days and I really could not find what I was looking for and the prices and service at these other places were not good experiences. Then today I walked in this store and we were greeted by Tom and things just went better from there. I hurt my back over the weekend and was in desperate need of a new work chair for Monday however I knew that I was probably going to have to wait a few days and be in a lot of pain waiting. I found a great chair and the price was really good and he let me take it home today. That's amazing customer service! I know he had no idea on how much I really needed and I mean really needed it but he did something so nice for me today I will never forget it! Thank you for having such a wonderful employee and when we need a new office set and kitchen set we will not be going anywhere else. Thank you Tom!!
While we didn't end up purchasing anything, we had a very pleasant experience with the sales person. Kim Strak walked the entire store searching for any piece that would meet our very specific size requirements. Excellent customer service. If they had the size furniture we needed it would be 5 stars for certain.
Andrew was extremely helpful and helped us with picking out our new kitchen table set. We are so excited! You rock Andrew!
Andrew Robinson made our purchasing a great experience. Thank you!
Tom was fantastic in finding me the perfect recliner! Highly recommended!
Tom Smaby was great! I will use him for all my furniture purchases
Tom Smaby was great to work with! Happy with the price and table we purchased through him.
Tanner was extremely helpful and respectful of our budget and needs. A pleasure to work with.
Andrew R helped us out with our Furniture. He is such a nice person to work with. We stopped by more than couple of times and every time he was very helpful and helped us in picking the right furniture and explaining on what could be customized. We would definitely return to the store to shop more furniture. Thanks Andrew!
We worked with Hector Rivera. He wasn’t pushy at all. He was very helpful, funny, and made buying easy. Great experience!
Andrew was very nice and super helpful.
First time shopping at Ashley furniture, and Andrew helped me find exactly what I was looking for for the oddly shaped living room I have. I ended up purchasing the Darcy sofa chaise and love seat. Great customer sevice, not pushy at like many sales reps.
We enjoyed Tanner’s personable service and great personality! He was very informative and we will come back and visit him again soon!
Hector was fabulous to work with. My daughter and I enjoy take ng our time and appreciated that Hector let us wonder for several hours and just kept checking in with us to see if we had questions. Then when we were ready to get down to business, he answered all our questions and made our experience one that we enjoyed. We WILL recommend this store and Hector to anyone looking for furniture! Thank you, Karen & Sylvia
Tom Smaby was our sales guy and he was awesome. Took care of us and even recommended great places to eat in the area. We will definitely come back to Ashley.
Hector was great to work with very friendly and helpful!! Great customer service!!
Best furniture shopping experience I've had yet. Hector was a pleasure to deal with. I will definitely be back to this store!
Great customer service! Tom Smaby helped us and he did a wonderful job showing us different pieces, moving furniture and rugs so we could see what kind of look we wanted. He gave us a great deal and it was a great experience!
Tom was amazing. He was the main sales person we talked to, but everyone was helpful. looks small from the outside, but the selection was great. Very friendly and personable staff.
This place has very excellent service from right when we walked in. My older sister had told us about Andrew that helped them so of course we recommend him as well. He helped us find the right couch and also recliners and an ottoman that would fit our house as well. He price matched all of our prices and sounded like he really knew everything about the product which is very insuring for us as the buyer. He made great conversation and made us very comfortable and got all the paper work and everything done in a matter of minutes not making it so we stay there all day. 10/10 would recommend this store and Andrew. Happy shopping!
We worked with "Hector Rivera" at the Ashley Furniture, Elk River, MN store. He spent 3 hours with us. God bless him as I have to touch everything and see everything in the store before I made my decision on dining room and living room furniture. We told him what we were looking for and he aided us in seeing our vision for our home. He had some really good ideas that I was able to use. He was no pressure, take your time and I just loved that about him. He said he just wanted us to be happy with our purchase. Definitely recommend "Hector Rivera" for an awesome experience. I am so happy with the whole experience.
Great service, no pressure, very helpful staff. Hector was more than welcoming and helped us find our perfect match for a dining room table!
We wandered in with the idea of briefly glancing at the couches... and left with ordering a new sectional! Kim Strak is the sole reason this happened. She wasn't pushy AT ALL! (which is something we truly appreciated, or we would have bailed.) It was the perfect amount of information and guidance on helping us make the decision. We will go back here just for her customer service! On the other hand, another employee there tried the same line on us 3 times in a matter of half an hour... like we had never met before?... We would have left if it hadn't been for Kim! Ps. We love our new sectional. Best decision ever!
Awesome service, no pressure, great prices, good selection. Ask for Tom!!!!
Wonderful service, great price and amazing help. See Tom!! Will totally be back to buy here again!!!
Just bought a great Sectional from Ashley Home Store. Had Andrew Robinson as our sales person. What a treat to not have a pushy person who followed us around the store and not to hang around while making the decision. Great job Andrew! You had the perfect touch as a sales person and you are why we came back to this store! Sean & Sherree
Great furniture shopping experience! So nice to have a shopping experience where you feel welcomed, informed and not pressured. We were given time to ourselves to a good fit for our family room furniture but still Tom stopped back periodically to check in if we had questions. Tom was awesome to work with! We look forward to our new furniture in time for the Super Bowl! We also had a great experience previously working with Ray when we purchased our bunk bed for our boys. Would highly recommend stopping to see Tom, Ray or any staff as they all seem so kind and personable.
Great customer service! Tom, our salesman, greeted us right away. Not too pushy. Gave us time to think about our purchase!
We had a fire in our home in July and found ourselves overwhelmed and having to search for furniture. I stopped at our local Ashley Home Store to take a look around and talked to Tom Smaby. I cannot tell you how helpful and knowledgeable that he is. He knows the furniture line back and forth, and helped even my difficult husband make a decision. I highly recommend you go see them for your next furniture purchase. They are the best in the business. Cindy Wolff
My parents came from SD to look for a chair. Tanner was very helpful and fun to work with.
Tom in Elk River was a wonderful salesperson and the selection was fantastic. We spent less than we expected. All and all, it was a great experience!
We worked with Ray today are very happy with the help he gave us in deciding on our new living room furniture! Great store to shop at..
Wonderful prices, friendly peopleTom made it really easy for us and was super friendly. Highly recommend!!!
Tanner was VERY helpful, was dreading going through the process of buying a new couch. He made the whole experience much easier! I would highly recommend furniture shopping here.
Ashley Home store in Elk River is a wonderful place to shop! Our family loves their products and has purchased our beds, mattresses and living room couches from this store. Andrew and Sue are great to work with and highly recommended sales people!
Andrew was a great salesman, just what I wanted: not pushy but available and ready to answer questions. I felt he was very honest and wanted to make a sale, but a sale of a good product. He made it easy for me to just browse and then to complete the sale with all of my questions answered. I'll look for him again when I want to buy something!
Tom was very knowledgeable and was great to work with! He helped us find the perfect peice that would go perfect for our family.
Stopped in just to check out their furniture- first time ever. This particular Ashley store is attached to a "Furniture Mart" as well, so lots to choose from. Left after purchasing almost everything we needed. Very nice furniture and reasonable prices. Tanner helped us- top notch salesperson. Super friendly, not pushy, very helpful, and thorough. Will definitely go back to Tanner when any additional furniture is needed. He is THAT impressive, as is the furniture and prices. Super happy!
The people working there are very nice, but dealing with the company over the protection plan is an absolute nightmare. The sectional couch we bought was nice but 50% of the pillows started coming undone, literally falling apart. WHAT THEY SAY THE COVER AND WHAT THE ACTUALLY COVER ISNT THE SAME. so we had to throw them away. We said we were done with Ashley after that. Figured we would give them one more try..we purchased a couple more items from them and the customer service was great again. A week after purchasing the items they've pushed our delivery date back a week and now one of our items is on back order. It Would have been nice to know before we bought everything and are expecting our items in a couple days. WHAT THEY TELL YOU IN STORE AND WHAT ACTUALLY HAPPENS IS A COMPLETE DISAPPOINTMENT. Especially when take time off work for a delivery. A MAJOR FURNITURE COMPANY THAT DOSENT HAVE ENOUGH DELIVERY DRIVERS IS A BIG PROBLEM.. PREPARE TO WAIT WEEKS MAYBE EVEN A MONTH FOR YOUR ITEMS.
Andrew Robinson was a salesman excellent in everyway. Thank you!!
We walked in the door and were greeted right away by Andrew Robinson. We came in to look at a particular model but right away were dis heartened by the price. He told us he could give us a discount and also showed us an even better bedroom set which we liked even more. We've had the set for over a month and we are very happy with it. Thanks for helping us Andrew!
Tons of selection to look at and choose from. Friendly and extremely personal staff. Relaxed environment. Definitely not a high pressure sales feel. My wife came three times before we made a decision and they were patient and friendly every visit. We will shop here again.
Amazing service! Amazing selection! Ask for Tom Smaby he's the best! Gave us a great deal! Highly recommend this place and the service.
Only person you need to talk to: Tanner. Just bought a sectional couch and everything was perfect! Worked out a great price for us and felt taken care of from the start. Highly recommend!
Tom and Alicia at the Elk River location did a fantastic job. Very knowledgeable. Will be going back to shop more!
We stopped in to look at a couch and were greeted by Tom and his outgoing friendliness; that’s when we realized Tom had helped us before and we knew we were in good hands! I highly recommend doing business with Tom. He isn’t your typical salesman always hounding you and trying to push sales on you, instead he lets you do your thing, checking in periodically making sure you’re doing ok and to answer any questions you may have. Tom told us about the great deals they had going on and we ended up leaving very satisfied with the customer service we received and everything we purchased! We will definitely be back to see Tom the next time we need anything!
I am thrilled that I stopped in for a quick look before I settled up my purchase at another establishment. Tom greeted me and let me know he was there if needed. I appreciated that. When I saw there was a HUGE inventory- which I LOVED-I let him know what I was looking for so I could save some time. He brought me right to it! I was stunned as I had been to several other places and was going to settle on something that wasn’t perfect for my Home. He was helpful, friendly, and not pushy at all. He was genuine and caring. I left with some great pieces that I am excited about!! I am so glad I gave the store another look - it has completely changed from when it first arrived in Elk River- all of those years ago, it wasn’t a showroom like it is now- it is just a beautiful store with so many choices- all laid out to make it easier to make and complete your room. Tom and his team will listen and steer you to what you are looking for! The team has a glue about them- they get along well and tease one another- loved the whole experience. It was great furniture at a great price. I Highly recommend checking Ashley Furniture in Elk River out!
We were greeted by Hector right as we entered the store and he was so friendly! Tom also helped us find exactly what we came for. We purchased an entertainment center, twin bed and dresser. I was overly impressed with how everyone at the store took care of me and my budget. Tom always ensures that we are getting the best price and everything we purchased in the past has been great quality. I highly recommend shopping here over other stores! They also give military discount and price match!
Highly recommend! Great customer service! Ask for Andrew!! He was awesome and helped us pick out the perfect dining room set! No sales pressure!!
TOM SMABY was certainly a pleasure to work with. He was kind, intuitive, and funny! He wasn’t pushy and answered all my questions! He was also training during the transaction process and he was good at that, too! :)
Andrew is on top of service! Tells you information you need to know and gets you on your way!
We had the pleasure of working with Tom S. in finding our dining room set and new living room furniture. He was EXTREMELY helpful in going out of his way to ensure our complete satisfaction, and we couldn't of asked for any better of help! Next time you come here, ask for Tom!
Had a great experience with Tom S at Ashley. He was very helpful and made sure to help us find the specific styles and colors we were looking for!
Just bought a new dining room set, complete Living Room, and bed for our new home. Tom Smaby said hello when we walked in the door and offered to help when needed while my husband and I looked around. Tom didn't hover in the background but was near every time we had a question. Tom wasn't pushy at all either which was appreciated! It was a great furniture shopping experience! And I need to also mention the cost was excellent too! Thank you!
Tanner did a great job! Made the buying process fast and simple!
We received a referral to ask for Tanner which we did. He assisted us in two purchase the one being an electric love seat and the other being a customized secctional. Knowledge a bowl of the fabric for the couch and the pillows. A job well done and do recommend coming here.
Tanner was absolutely wonderful helping us find a loveseat! We will be back! Thank you so much for your bubbly personality! Laura Gatewood
Thank you Tom for all your work today. You took a difficult task for me and made it so easy and stayed well below my budget. You thought of all the details and were very honest. Seemless transaction. Highly recommended.
My husband and I were looking to fill every room in our new home with some sort of new furniture. We visited several times before making our final decision and each time Andrew was very helpful, didn't pressure us or stay attached to us, he gave us space. It was a very positive experience and look forward to visiting in the future to complete our home with accent decor.
Walked in , and had Excellent service until check out with Andrew R , awesome guy and love what we got ! 👍🏻
We had a great experience working with Tom Smaby after searching for weeks. Tom helped us find a sectional we could get down into our lower level, and even helped us search for a perfect leather sofa, when we felt our options were limited due to prices at other stores. The best part was Tom was such a pleasure to work with but gave us time to roam the store and let us come to him when we were ready. He even took a little extra time when we changed our financing option last minute! Our new "go to" place for any future furniture needs!
Andrew was amazing to work with, this store has a wide variety of selections and if you choose to visit the elk river store and see him I promise you will not be disappointed! Furnished my home under the amount I planned to spend today !
Forestory... My husband and I went in to Ashley Albertville looking for a sectional we’ve had our eyes on for years. We walked in only to find it’s no longer carried and/or was sold. We felt defeated because it was the only one we’ve found that really fit our imagination. Onto the future... We were sent to Ashley furniture in Elk River where we were greeted by Tanner who set us up in a positive direction showing us around the floor. We were sent onto Andrew who was AMAZING at helping us pinpoint what we were dreaming of! We actually found the original sectional we had been wanting that Ashley Albertville said was out of stock. We had an awesome conversation with Andrew and he helped clear up any confusion with purchasing while we are waiting to close on a house. There’s so many great things I could say of the tiny details regarding our visit at Ashley Elk River! You’ll just have to stop in and find out for yourself! ❤️❤️❤️
Tom S and Amy were exceptional in customer service and ease of our purchased. Tom showed he knew his stuff and helped us find exactly what we're were looking for with several choices to choose from. If you need furniture go to Elk River Ashley Furniture and see Tom Smaby!
Andrew was great and knowledgeable he helped us with a special order and made it easy to order bee furniture for our home!
Ray was fabulous at helping with my purchase today! Very accommodating! I will be back!
Tom was absolutely amazing. If you need furniture you have to see him. The store in elk river mn is beautiful and the selection is amazing. What an experience. . Highly recommended this store and mostly Tom smaby
We were helped right away! Ray was a great help and very nice. He made sure we got everything we wanted. And they helped us hunt down and find the right pillows to match our new couch.
Great service, great store, I recommend asking for Andrew. Got me a great deal and was a pleasure doing business.
Amazing service! Tanner from Ashley Home Store in Elk River went above and beyond to make this a wonderful couch buying experience! I will definitely be back for future home purchases!
My husband and I were in last week and bought a sectional couch. We worked with Ray Miller and he was wonderful! He was very knowledgeable and never pressured us. It was a great experience and I would recommend him to anyone looking to buy furniture.
Awesome experience with Tanner! He was extremely helpful, honest and hilarious! If you need an easy guy to buy furniture from, hes your man!
I can't say enough about the great shopping experience we had at Ashley Furniture Home Store in Elk River! We were never pressured at all, which made the entire buying experience stress-free and enjoyable. When you stop in, ask for Tom Smaby. Tom is very knowledgeable and a pleasure to work with! We got some fantastic furniture at great prices - with exceptional customer service to boot!
Tanner did an outstanding job showing us around the store and helping us to make decisions without the pressure to buy. We were very satisfied with our purchase.
We walked in and they told us to get out because we are teens looking at a couch for our house. Then one of the other workers pretty much told us that we were lying to her. The workers are being quite rude.
Andrew was extremely patient and helpful while we tried to choose the right couch and loveseat. Great experience and great staff!
We come here for all our furniture needs for the last 7yrs, even had my dad get his sectional from here, we will always be repeat customers ☺
Andrew was a great help today! Very knowledgeable and friendly.
Great service! Tom was wonderful!
My family was in search of some new furniture for our new apartment. We were looking for couches for the living room and came across a nice sectional that we ended up purchasing. Ray assisted us with the purchase, gave great recommendations and great advice along the way. I would 100% recommend this store and would go back for future purchases.
My husband and I were looking to get a new couch and entertainment center for our new home. We had Tom greet us at the door and he did a great job helping us find what we needed. He was really helpful and had great customer service. We will definitely be back for future buys.
Andrew was very helpful throughout our entire experience, answering all our questions we had.
Andrew helped my mom and I pick out a new chair. He was very nice and patient. He answered all the questions we had. We will definitely go back to him in the future. I highly recommend him.
Tom was extremely helpful, patient and not one bit pushy! He gave ideas, suggestions and knew all aspects of furniture products, manufactures, designs and material. He made our buying experience pleasant and comfortable!
Very smooth and enjoyable experience. Thank you Andrew!
Andrew was super helpful and patient with us while we tried to find a couch that fit our extremely odd shaped space. He helped us rearrange a sectional in the store so we could visualize exactly what we were getting. Thanks for your help Andrew!
I had a great experience at the Ashley furniture mart/ the furniture mart with my family. What made the experience fun and easy was our consultant Tony Smaby aka Y-Not (tony upside down). He offered us help in the beginning and wouldn't push/rush us as we were making our way around the store. He was funny, nice, and relatable, which made the overall experience a lot more enjoyable and fun. We had a great time shopping and bought many great things for the new house we're moving into. We definitely will come back in the future to do our furniture shopping here! You should come here to do your furniture shopping too because Y-not?
Tanner is extremely helpful and so easy to work with.
This was the greatest experience of buying furniture for me and my fiancé! Our sales person Kim Stark, gave us plenty of space and the right amount of help to solve our dining room problems.
Andrew was fantastic and very helpful!!
I bought a sectional from this nice lady at Ashley Furniture Store, if you happen to be shopping around I recommend that you ask for Carolyn Leiding.
The first thing I'm gonna say is wow thank you Tony Smaby. My best friend recommended me to go to Ashley furniture in Elkriver, she said ask for Tony. He pretty much designed her home. She did not exaggerate my husband and I just bought our house. Now we need to buy furniture so we bought our furniture from Tony but I had no idea how to arrange the furniture to make it look like there store. I call Tony he came to our house could not be happier the furniture looks amazing . We went back and bought the accessories to turn our house into a home.❤️❤️ Thank you 💕
Had a great experience at the Ashley Furniture Store. Tanner Meissner was awesome to work with, found everything that we needed. I highly recommend ahopping at Ashley Furniture Store. 😊 Thank you Tanner!
Tanner Meissner did a fantastic job and was very patient and helpful! Highly recommended for all your household furniture needs!
Tanner helped me pick out furniture for my new home and was amazing! So excited and super great deals! Highly Recommend!
Got an amazing couch for a super good deal, huge shout out to tanner for helping the husband pick out the right one !
Wonderful and friendly service provided by Tanner!
Worked with Tony, what a great guy. Made our buying experience a very positive experience. No pressure, very knowledgeable. Went out of his way to make our purchase as affordable as possible. We will be back!!!
Nick was great! Very helpful with fast efficient service!
Tom has been very helpful from the beginning! Answered all questions. Made sure we walked out happy and with what we were looking for! Go see Tom smaby.
Tom Smaby. Was a very informative and helpful employee. The prices were very reasonable. The protection plan is amazing. Tom went above and beyond for us. Was able to help us look for what we want and got it for us.
Great job! Ray was very helpful while not being pushy, let us make our choice and was supportive!
We arrived in the store in Elk River greeted by salesman Andrew. He answered all our questions and was very personable. Thank you Andrew for making this shopping experience FANTASTIC! We will definitely be back to purchase more.
Andrew did an awesome job in assisting us to obtain the best quality sofa and loveseat in the Elk River store and to meet our expectations. Thank you for a great furniture shopping experience!
Tanner Meisser was a great salesman!!! Not pushy at all and had a great personality 😊
We had an absolutely amazing experience with Tanner Meissner. He was such great help to us and helped us find exactly what we were looking for! Couldn't have asked for better service! Awesome guy!
Very helpful. Patient with my small children running around. Ray (nicknamed raycare) was great! Thank you!
Great experience!!! Tanner was awesome to work with!!
Very helpful staff, especially Carolyn, we found a great dinning room table and were in and out very quickly!
Andrew was great!! Very knowledgeable and helpful. Would definitely recommend him!
Andrew was a great salesman really helped me out!! I am not the quickest decision maker and he was patient and kind and help me I will be back!!
Ray is a rockstar, very friendly and proffessional!
Caroline did fantastic! Very helpful and understanding.
Just finishing up at Ashley furniture in elk river! I had the pleasure of meetin Kim Strak. I had been unsure of what I was looking for! Kim was phenomenal at providing the customer service and the patience nessicarry for me to make the most informed decision and walking though all the potential options that were available to me. GO SEE KIM YOU WONT REGRET IT!!!!
Andrew Robinson was so helpful with my family's new purchase. He made leaps and bounds to help us find a couch that worked and was adorable.
Very knowledgable. Great customer service!
I worked with Tony and Carolyn and they did great! Very helpful and friendly! Thank you for the wonderful service!
Great experience with Ray Miller when looking for a couch! Found exactly what we wanted. Very impressed with the store and friendly staff!
Thank you Andrew Robinson at Furniture Mart Elk River for your expertise and attentiveness, you made our shopping/purchasing experience comfortable, pleasant, easy and fun!
I worked with Tony and Caroline at this location. They were very helpful and I highly recommend seeking them out when you go in for your furniture!!
Tanner was very kind and helped me find the perfect entertainment center for my apartment.
Friendly, Helpful, with Good Style! My family and I were very pleased with the help and service of the Ashley Furniture/Furniture Mart team! We would like to personally thank Tony and Andrew for their wonderful service and hospitality in helping us to find and purchase our dining room table! Thank you guys! Come visit their store and team! They are very friendly and helpful. They have good, up to date styles in all around furniture and accessories and is definitely a place you want to stop.
Just bought a bed frame and mattress. Tony helped us out and he was great, very helpful!!
Andrew has made my day and my fiance for our townhome ! He made everything easy going, and very friendly ! Gave us all the details + more! We will for sure come back for future purchases ! It was our first time here as well ! Thank you so much =)
Love coming here for all my furniture needs! Have bought a sectional and am looking at buying a mattress soon, and kids furniture in the future! Andrew is the salesperson that had helped me and he is so amazing. He doesn't badger or hover over you like some other sales people and there is no pressure to buy! If you come in ask for him!
Tanner was awesome to work with. Very knowledgeable and helped us find exactly what we needed. Would highly recommend!
Tanner was absolutely fantastic...doesn't High pressure you, very informative, and super awesome to our kiddos! Highly recommend!
Tom Smaby at the Elk River location gave us plenty of space, and helpful information to choose a great priced sectional that was desired. Highly recommend checking this location out for optimal genuine service.
Worked with Tony (ynoT)! He was awesome! Answered all our questions and spent A LOT of time with us! Would recommend you to stop in and see him!
Tony is the best!
We worked with Tony and he was great! Knowledgeable and friendly! We will be back!
Very helpful and easy going.
I worked with YNOT... AKA Tony... He was comical...great with the kids and very friendly... He was awesome and i would def recommend him to anyone...
We walked in on their 4th of July sale and was amazed at the prices! We were greeted by Tony, or "ynot" for the day. He was really friendly and did everything he could to give us the best deals and keep the potential for deals going until our move in. Thank you Tony!
We stopped in a few months back and fell in LOVE with a couch and table set. We met a "salesman". We thought yeah sure.... we have stopped in several times to check out prices and just to make sure this is what we want. Now we are ready for our things and went back to purchase. Let's just say TONY followed through and gave us the best prices he could just like he said he would. We recommend TONY for all of your furniture needs!! Thank you!
Good sales Tony was great
I had a great experience at this location and Andrew took his time to help me find what I was looking for. If you need anything, go see Andrew at this location. Thanks Andrew, I really appreciate your help...
Our salesman was Tony and he helped us find the perfect table and gave us a really good deal!
Great service! Always so kind whenever we go in, and Andrew was a great amount of help! :) super happy with our purchase!
We recently purchased a new mattress and mattress protector. It is a subzero RTP 650. We were told that it was designed to protect our mattress as well as regulate body temp while asleep so you sleep cooler. It was delivered with our Mattress on Monday and so we have slept on it twice now and it has been horrible. We thought it was a fluke the first night and tried it again last night and it was worse than we thought. It is cold to the touch at first and nothing but tossing from being so hot, even though it is 63 in our house. My wife and I have both had a miserable 2 nights sleep on our brand new bed. It is still in new condition so we called the store this morning wanting to return it like the sales lady said we could within 7 days if we didn't like it. We spoke to the saleswoman we worked with who is now saying to "give it time" and we needed to "get used to it" which is rediculous and out of line. She said this about 4 times which made us more mad with each passing moment. She also informed us we could not return it now and that there was not a supervisor we could talk to until Saturday (which is conveniently a day after our 7 day return period) It is mind boggling how sucky their customer service is when it comes to returns or exchanges, even though we were told differently when we were handing over money last week.
Good
Choices galore! Very attentive and informed sales folks. Knowledge of furniture, styles, and store offerings were just some of the qualities that helped us make our decisions.
I'm was very impress with Andrew our salesman, he was outstanding throughout the process. Went to many different stores before purchasing our couch and recliner at Ashley.
Friendly service! Helped me find the perfect rug. Tan-Man has superior, customer service! I will be back!
Great help and excellent prices!!
Very helpful and informative.
I was very happy with my service @ Ashley store in Elk River . I bought a beautiful mirror and an excited to see it on my wall. Thanks for the great service!!!
Huge selection! After looking at 5 furniture stores finally found a dining table set. Ask for Ray, he was an amazing associate to work with. Very knowledgeable and let us take our time to shop on our own but was always available when we needed him.
Worked with Andrew and he was personable and not over bearing. Great experience with low pressure sales.
Tony was very friendly and knowledgeable! He made our purchase simple and easy with no pressure. Why go anywhere else when you can go to Ashley Home Store? Ynot?
Tom is fabulous, super easy to work with. He showed us exactly what we were looking for. We will definately buy again from this location again. Ask for Tom!
I had a great experience at Ashley Furniture in Elk River. Ask for Tony, he helps find you exactly what you want : )))..
Tom did a very professional job. Great people person
Tom Smaby helped us out on our purchase. We were very happy with our experience. We will be back again.
Andrews customer service was amazing! We didn't feel pressured to buy and he was ready to help for any of our needs!😁
Our salesman Tony was great! He really knew what we needed and was very well informed. We keep coming back to Ashley for our furniture because the quality and service are exceptional.
Tom was the best! We had great service and a great experience! I will come here again to work with him!
Ray was very knowledgeable and super helpful!
Tony and Kim were great. Allowed us all the time we needed to decide. Very tentative to our questions and knowledgeable! We left with a beautiful kitchen table. Generally very nice people to work with. Thank you!!
Andrew is amazing. He was super helpful and informative. I felt like I hanging out with a friend. He wasn't pushy and answered all my questions. Thanks so much Andrew for the great shopping experience.
We walked in and out within the span of 30 minutes because Andrew knew Exactly what we wanted. He was super Helpful and very nice!!!
Awesome, very friendly staff
Wonderful experience! Kim Strak was great to work with. Checked in to make sure we were doing okay but let us do our own thing as well!
Kim was SO helpful and patient with us. She totally embraced our wants/financial needs and helped us create a great atmosphere for our living room!
Tony did a great job helping us pick out our furniture.
We had a great experience finding a sectional we wanted with the help of Tony. He helped us find what we wanted and was very knowledgeable and attentive.
Tony was really helpful! Helped us find what we were looking for.
I had a wonderful experience! They really helped me get the couch of my dreams! Great staff and great furniture, will be going back for all my other furniture needs !
Great service from Tony Smaby.
We always have a great experience when shopping at Ashley. They have a great selection, awesome sales, and friendly staff. They also deliver our purchases very quickly, within 2 weeks max. We recently worked with Andrew and he was very helpful. We were greeted right away, given info about the sale going on, and given space so we could look around and decide what we wanted. He was perfect at checking in and answering questions if we had them. I would recommend Ashley to anyone looking to add some furniture/decor to their home!
Shopping at the Ashley HomeStore was a pleasant experience. Andrew was always available to answer our questions, but didn't hover or pressure us in any way. The purchasing process was smooth and professional and he explained how delivery would be accomplished. Overall an excellent experience.
My son and I worked with Tony in the Elk River store and purchased a living room set. I will be needing a new bedroom set soon and will most definitely be returning to visit Tony. Great experience!
Tom was very helpful finding my family and I furniture for our new home. And even Tony aka YNOT gave me a candy bar lol. Love this place!!! All around great people!!! Must check this place out!!!
Absolutely the Best customer service! Tony was our sales man and he did great. Friendly, funny, & helpful! Would go back to buy any furniture from him again in the future.
Tom Smaby was the most helpful, friendly salesman... Will go back to do business with him again and again. Thank you!
We worked with Tom and our shopping experience couldn't have been better. Great pricing, super-helpful, and no pressure. We'll be back for sure.
Excellent service! Very helpful both Ray and Sue were fabulous!!!
Tom was great! Super friendly, really knows the products and no pressure. I was in and out quickly. I will definitely be back!
I had yet another successful furniture buying experience! I have bought many pieces of furniture with Andrew's assistance. Andrew has a great working knowledge of the type of furniture I require for my homes. I really appreciate our working relationship and look forward to my next visit to Ashley Furniture! Thanks Andrew ☺
I was here working with Tom , we almost completely furnished our home. He was so helpful with questions & the financing, excellent experience defiantly felt like a important customer! 😁
Very positive and friendly staff!
Tom Smaby was fantastic! Not pushy and easy to work with. Showed me 3 tables I loved right when I walked in and was in and out in 15 mins! My kind of deal!
Andrew was wonderful in our shopping experience to fill our new home. There was never any pressure to buy more expensive items and we were able to look on our own without having him on our heels. Best service we could have asked for. He will be the reason we return! (And the great furniture of course)
Kim was so helpful and patient! She helped this first time homebuyer fulfill her dreams AND stay in her budget. I couldn't be more grateful! Quality furniture at a great price with awesome service! Ask for Kim!
Great customer service! Tom was a great representative of their store; friendly and knowledgeable! Definitely would recommend visiting this store and buying some great furniture
Andrew was the most helpful, knowledgeable, funny guy! Amazing guy for sure would work with again
Andrew was so nice thank you for guardian protection it is amazing we will he back
Worked with Tony Smaby...simply amazing!! We loved the service and of course the furniture! Sue Jex was great too!!!
I had such a pleasant experience with my visit to Ashley Furniture! My sales associate was a no pressure, professional that allowed me time to look, yet was easy to find if I had questions. Andrew even went so far as to move pieces together so I could make decisions on pieces. Thank you👋
Great sales experience and patience and explainations of the products and sales as well as the promotional offers. Thank you Ray Miller!
We had a wonderful experience at Ashley HomeStore in Elk River. Our salesman Ray provided me first with excellent phone customer service. After a few phone calls to various other Ashley HomeStore's in the area and either getting the run around or just complete confusion, he was able to find the exact couch I was searching for. It just so happened to be on the floor of his store! After coming in to see it in person, we decided to purchase it. The purchase was easy and quick, and Ray/Ashley was able to price match the couch to another local store's advertised price. We will definitely visit Ashley again for future furniture needs.
Andrew was a great help! Highly recommend Ashley Furniture
Excellent service and sales! Excellent salesman!! Ray was extremely patient with me!!!
Me and my boyfriend went in 3/29/17 and were looking at a new bed frame and mattress and we had the best help ever. Thank you Elizabeth for helping us find the perfect bed frame that met our needs and thank you Victor for helping us find the perfect mattress ! We are very excited to get our new stuff on Tuesday !
Andrew was amazing. He was very patient while he waited for us to make up our minds. We were given plenty of time to look around and there was never any pressure to come to a decision. Once we knew what we wanted, the purchase process went quickly and easily. It was our first time buying at Ashley and we will definitely be back.
We've purchased several items from the Elk River store over the past few years and have been very happy with the service and quality of items. Our last experience however was the best by far. We (not Ashley) messed up on the size of a sectional that we couldn't get down into our basement. Despite being a special order item, Liz went above and beyond by helping us rectify our mistake, and we were able to return and reorder the piece for a reasonable fee. Also, knowing our daughter had an upcoming birthday sleepover, she called us before the order shipped and gave us the option of picking it up sooner at another store in the area vs waiting until the next shipment to Elk River. Great customer service - we will continue to shop here and highly recommend them!
Andrew did a great job listening to what my furniture desires. He show me those items and explained the difference between top grain leather and bonded leather. PS Tony, Kim and Megan are awesome too!
It was a great experience! Found what we needed.
Tony was awesome! Professional, helpful, tentative and personable!! We love our new couch!
Tom Smaby was my sales person. Ex help. No pressure. Did not follow me or bug me like some stores. Friendly and helpful staff. Love the store.
We have been thinking about replacing our individual easy chairs with a sectional. We saw some that would fit our needs on line and decided to see what the store had on hand. They had one of our choices on display and we decided to go with that model in an appropriate color. The sales rep, Ray Miller, was more than helpful. He double checked our research, checked for inventory, and helped us through the purchase and delivery arrangements. Definitely a pleasant buying experience. We will shop here again as needs arise.
It is actually fun to shop here and find everything I need and always friendly service!! Love working with Andrew at the Elk River location.
We had a great experience with Tom as a sales rep. He gave us great information but left us alone when needed. Great sense of humor as well.
Andrew's customer service, knowledge, and expertise are first rate. I had no idea what I was really looking for. He listened to what I wanted and gave me options and helped me decide on something I'd be truly happy with. He was never pushy and seemed to have my interests in mind and not the companies bottom line. Would definitely work with him again.
Knowledgeable friendly staff, awesome atmosphere, and great discount for military personnel
Andrew was so helpful!! He listened to our needs and helped us find the perfect chair for a great price!!
Our experience at Ashley was excellent. My boyfriend and I had been looking for the perfect couch for our basement and found it here after shopping around at many other places. Not only did Ashley have a great selection of merchandise to choose from, but their prices were unbeatable as well. I would also like to give a big shoutout to Ray who helped us out that day. His attitude and approach was perfect for us -- he knew when to check in on us and when to let us be-- allowing us to feel comfortable and not pressured like all of the other places we had visited. So, thanks to Ray for taking care of us and providing us with a great first time experience at Ashely. We can't wait to get our couch!
My husband and I always go to Ashley Furniture Elk River to buy our furniture. Today we went to buy a new kitchen table and chairs. Kim Strak was AMAZING! She was so helpful and kind.
Ray was awesome to work with! I will definitely ask for him next time!
My experience at Ashley was awesome! My boyfriend and I just recently bought are first home. Which we obviously needed to fill! Everyone at Ashley was very respectful. But if you ever go to Ashley furniture in elk river. MAKE sure , you ask for Tony! Tony was a awesome help with directing us around to look at different couches, chairs, clocks etc.. the best part about all of it was he was never to pushy or annoying. Some furniture stores you go to the sale reps just drive you insane. My boyfriend and I also bought this giant eat sign for are kitchen! When bought this sign it was at another store about an hour and a half away. Well tony being as awesome as he is, drove all the way there just to get are sign!! Moral of story. If you go to Ashley, make sure you go to tony! He's a rock star.
Very helpful group of people. Tony was super awesome to work with. While Andrew kept us entertained as we were shoping around.
A place we return to time and time again. Just this weekend we were shopping for multiple pieces. We needed to change our order and received zero guff for doing so. Tom is the guy to see. He's super knowledgeable and gives you the space you need to feel comfortable for hours in the store while you make a decision Not to mention, the selection here is incredible. Stop in, you won't regret it!
It was great. Great service and friendly salesperson
Kim was very helpful but respectful of our space and time.
Tom is awesome, helped us out so much! Very quickly and efficiently. Pointed us in the right direction!
Kim S treated us really well. She stuck with our stated price range without trying to upswell us or make us feel like we needed to get more. We are happy with our sales experience.
Tom at the Elk River store is our favorite representative to work with. We've seen him multiple times. He always helps us, provides information, and uses the system quickly, but never pressures us. We specifically look for him when furniture shopping. We return time and time again to the elk river, and will continue to do so.
Ray. His customer service and friendly attitude is what made us come back to Ashley after our initial shopping around. The competition in the area wasn't helpful at all in comparison. Besides how helpful and personable Ray was, his way of making us feel comfortable at the store and letting us ship in our own way, not too aggressive and not too lackadaisical was the perfect experience for us. Also, Ashley has a great warranty program available to make you feel secure in making such a large purchase and commitment. We will continue to shop here, and of course find Ray for great customer care! Princeton area.
We called and talked with Tony who was so friendly and helpful in finding out that they had the sectional set we wanted in stock. We went to the store to meet up with him. When we walked in we were greeted by a very friendly nice salesman Andrew who located Tony for us. Our experience in this store was wonderful and we did purchase the sectional. Thank you
Came in to find a great deal on a living room set, and was greeted by Andrew, he was super nice and very helpful! Andrew walked around with my family and I multiple times pointing out items that matched our needs. Needless to say, Im feeling great about my purchase :) I'll be back!
Best deals in town. I will definitely go back for future purchases and i very much recommend Ashley Home Furniture Store for anyone who is looking for trendy yet affordable furnitures.
Work with Tony and was the best experience.
Sales men are awesome. Great quality furniture. The price could be a little better but Overall we are satisfied.
Super friendly and great prices.
The experience here was unbelievable. The wife and I came in lost until Tom found us and put us under his wing. Felt very satisfied with the purchases we made and also will be returning in the future. Tony treated our son like a rock star too!
Tom was a huge help. He was not pushy at all and incredibly helpful. He was very kind to my 5 year old son. We had a wonderful experience and they gave us an incredible military discount. I highly recommend!
Mostly good customer service. When I visited in the evening I got ignored completely, but the afternoon staff the next day greeted me almost immediately. Bought two good quality inexpensive stools that I absolutely love! I'll definitely be stopping in again when I need more furniture!
Great service and saleslady
Very knowledgeable and very nice. Ray and Kim were very helpful and patient and no hassle shopping.
We had an awesome experience with Tom and Tony! Tony had great ideas and extremely helpful on layouts for our new home. I will be sure to recommend Tony and Tom to everyone we know!
Amazing store! This store offers a huge variety of furniture and accessories to choose from, and with the awesome help of Tony and Tom we found exactly what we were looking for! Thank you for your outstanding help!
Andrew was very helpful. I appreciated his approach of letting us look around on our own. He checked on us to see if we had questions. There was no high pressure sales pitch, even when we were leaving to talk over what we looked at. It was a great experience, and I thought the prices were very reasonable. We went back to purchase and can't wait for our new furniture to arrive!
Andrew helped us to find a great sofa and loveseat. He was helpful, without being overbearing. Great sales help, great selection, and very competitive pricing. Check this place out before going anywhere else.
We purchased a couch and chair from Tom today. They had a great selection and the customer service Tom provided was excellent. I highly recommend him for your furniture related questions. He's awesome!
Great experience getting exactly what we wanted and needed for our home. Kim Strak was pleasant, knowledgeable and very helpful. I would highly recommend both this store AND Kim if you're in the market for furniture.
Tom Smaby didna great job of finding what we need and making sure we were taken care of in a timely fashion. I'll definitely come back!
Andrew helped me find the perfect birthday gift for my Dad. He was everything a salesman should be- i.e. No pressure-sales tactics, was always available to answer questions, and he even offered me a discount off the sales price tag before I even had the chance to ask for a deal! Super happy with my shopping experience today. (Not to mention there's SO much to look at on the sales floor) There's definitely something in this store to suit any type or style you're looking for. I'd give it more than 5 stars if given the option.
Andrew was awesome! Very friendly gave us plenty of time to look for what we wanted. Helped out a lot but not too much! Great guy
It was a great experience today at Ashley furniture. . Our salesmen Andrew was very personable and we enjoyed our visit and purchase. Thank you Andrew.
Great job by my salesman Andrew. Very informative and did a great job!
Great shopping experience! Tom was friendly, knowledgeable and helped us find exactly what we were looking for.
worked with Andrew R. he was great! very knowledgeable and low pressure. he would answer our questions and then walk away so we could discuss things without the salesman hovering, which is uncomfortable. I would recommend to ask for him next time you need some new furniture!!
Tony Esquire Smaby is amazing and extremely helpful! He didn't even question my need to immediately cancel my order after realizing my parents own the exact couch and sitting on a couch for the next 5-10 years that is identical to my parents will send me straight to needing to sit on another couch while pouring out my issues about my childhood. So, thank you to Tony for allowing me to do the next best thing and find a new couch that wouldn't create PTSD, but a relaxing environment with my husband!
We had a great experience. Kim Strak was our consultant and she was fantastic! Definitely recommend this location and Kim!
Friendly staff, great service, personable
Tom helped me pick out my first homes living room furnature! He was super helpful, didn't hover but was around when I needed him. He was a joy to work with!
We had a great experience shopping for our furniture today! Tony allowed us to browse the store without being pushy, but was always available to answer questions we had and was knowledgeable on each piece of furniture. The store had a movie on for the kids and allowed us to walk around while they were entertained without them being disruptive to others and us. We will plan on coming back to buy from Tony on the future!
Liz was amazing to work with. No pressure at all, just fun and helpful. We just picked up our Livingroom set today and it is absolutely perfect. Thank you Liz!
Very knowledgeable staff and very pleasant
Andrew did a fabulous job today. He's really professional. If you have any questions about furniture he's the guy to go to. Also if you're looking for a nice mattress, Susan, does a phenomenal job. Definitely would return to this store again.
Great help by the best!! Found low prices that truly surprised us!!
Kim helped me and my boyfriend find exactly what we wanted fairly quickly and was very friendly, great service! We will definitely be coming back to this location.
Diane Johnson has the patience of a saint! She is not pushy at all!
I walked in to find a couch, was helped by an efficient and friendly sales person. She listened to my thoughts and brought me right to exactly what I was looking for. And I am not one that likes hanging out in stores. They made good use of our time. I made the decision to buy it and Im picking it up tomorrow.
Tom Smaby did an awesome job of helping me find new furniture!! Gave me such a good price and service that--- I came back the next day and bought another piece ! Thanks for all your great help!!!
What a stand up business and salesperson. Shout out to Tony. I'm coming back for my kitchen table. Who knows what I will find to decorate my house
Tom is the best! We have furnished our entire house from Ashley furniture! Tom and all staff are always helpful and pleasant to work with! Need furniture definitely go to Ashley in elk river and ask for Tom!
We really enjoyed working with our salesmen Andrew! Super knowledgeable and never felt pushed. I would recommend Andrew to anyone I know looking to purchase furniture!
I love Tom Smaby 💕 He always gives us excellent service and the quality and pricing is excellent! Tony helped me also great guy!
I was looking for a counter top table and a new recliner for a long time. I got the Ashley Furniture ad in the Sunday paper and on the front page I saw the counter top table I was looking for. I was the first customer in the store and was able to purchase my new table and a recliner (for UNDER $200! ) and I was out of there in 20 mins. Tom, my salesman was very nice and knowledgeable . I did get the protection plan, although I was certain I would not pay the extra money when I entered the store. The plan covers my table, all four chairs and recliner for 5 yrs. Any breaks , tears, rips, or glass water rings for a reasonable cost. I'm very pleased with my visit. I'm pretty sure you will be too. 5 stars
Kim Strak is the best. We were undecided on exactly what we wanted and Kim was very patient with us. Best customer service. Thank you Kim!!
Excellent customer service! Kim Strak was incredibly helpful and helped me to find just the right piece to fit in the space we had! Highly recommend!
Andrew was great in, purchased, took home, we will be back! 5 star service
Andrew was a wonderful sales person to work with! Very personable and helpful with all our questions. Highly recommend him.
Tom Smaby was the best! Visited multiple times and everone was very helpful. Tom was our initial contact so of course we made our final selection and purchase with him. We shopped many furniture stores but kept coming back here not just the price and selection "but the service" Looking for furniture this is the place to go!
The sales associate Andrew Robinson was very helpful and I was impressed he offered a military discount. I will be returning.
Tony Smaby was a great sales person. Went in to buy a dresser and came out with additional items that he recommended getting. Which he DID NOT PRESSURE me on buying. Which is posted below of that extra item I purchased
Working with Andrew has been awesome. Hispatient and courteous demeanor really allowed me to make the best decisions with my purchases. My shopping experiences have been both enjoyable and fruitful. Ashley in Elk River has earned my first stop in furniture loyalty. I am allowed to wander and think without pressure which opens up my creativity and has really made a wonderful impact on the end result. Thanks Andrew for being a real pro and sensing what I need.
Andrew is AWESOME! My husband and I came in a couple of times to look and purchase furniture for our living room. Andrew gave us suggestions on where to look based on our needs, answered the numerous questions we had and offered ideas for us to consider. His patience, professionalism and friendliness is the reason we will return when we begin to furnish the next room in our house.
Tom was very helpful! Great service!
Tom at Ashley furniture is wonderful! Ill Definetly be back and will be referring friends and family too!!
I was at the store and I worked with Tony smaby in the front and Anthony Self in the warehouse. They were so helpful and amazing! They helped me pick out the perfect furniture and loaded it with a very friendly atmosphere! I absolutely love it!!
Tom was awesome very helpful but not hovering over us the entire time! Very easy going not pushy
Thanks Andrew for a wonderful and quick shopping experience. We appreciate all the knowledge and the push for us to get the extra protection plans. It's totally worth it with the kids. Hope to see you again in another 6 years! Ros and Erik
The staff here was super helpful! Besides being incredibly attractive and knowledgeable, Tony was very welcoming. Andrew was good as well!
We worked with Ray and he was SO helpful!!!! He worked so hard to get us exactly what we were looking for. Definitely coming back again! Thank you!
We have been working with Tom Smaby since 8/2016 while building our new home and he has been a pleasure to work with and gave us great pricing along with great service! We will be back for anything else needed in the future.
Purchased a sectional and ottoman from Andrew Robinson today. His knowledge of the product and different configuration options helped greatly with my decision making. Thanks Andrew!
We had a great shopping experience here, Ray was an awesome salesman and answered every question we had. Highly recommend this location and Ray as a salesman.
We had a good, no pressure experience shopping for a new recliner today. Andrew was friendly and informative but also gave us space to browse on our own. Ashley Furniture will definitely be on our list for future shopping needs. Thanks!
We came here not sure of what to get or what we were looking for! Just wanted to get some ideas. Kim Strak was VERY helpful in helping us find exactly what we were looking for! Left Ashley Furniture Elk River with the PERFECT furniture for our home!!
They sold me the wrong mattress!!! For 8mo I was sleeping on a 'firm' mattress and couldn't understand why my lower back and hips hurt so bad. Until one day I happen to look at the tag on the end of the mattress and it said 'FIRM'! I almost died. I ordered a 'Soft'. My original sales person, Sue, was horrible! She was very rude and blamed a previous mattress problem on me! Don't buy a mattresses from here! If you have problems it will be like pulling teeth to get it fixed!!!
Andrew Robinson was our salesman. He was excellent in showing us the furniture.
We just took delivery of our new 7 piece sectional, we worked with Andrew and he was wonderful to work with. He was patient and professional and answered all of our questions. Very friendly place give them a chance to show you their products.
Great service from Susan L. She helped us find a mattress at a great price for our 3 year old that will last through her teen years.
Tony was great! Very helpful.
Tom was awesome, he helped me find the exact sofa i was searching for. Great experience at Ashley Furniture.
We stopped in to purchase an entertainment center and met Tom at the entrance. He really was excellent to work with. We ended up buying a kitchen set 2 couches, bar stools, full size bed for son. Great prices and service.
Every time we are in there Tom Smaby helps us find exactly what we're looking for! He's awesome!! Stop in and see him! You won't leave disappointed!
We we're helped by Andrew and he was very helpful, first time buying a new piece of furniture and it was a great experience.
We just built a new home and were in need of some new furniture. Tom was so great with past purchases and we we were fortunate to find him still here. Would highly recommend Tom and Ashley!!
Tom is the best. He works hard to find the right fit for our needs. We have worked with him for the last 5 years.
Tom smasby is a great guy extremely helpful.
Great service great products great prices.
My name is Mr.Porter I deal with Tom I must tell you I have done bussiness with this company for some time. I absolutely love there customer service. Nice, and friendly there product is top end and prices are the best around. I highly recommend this place for your home needs. You won't be disappointed.
My mother and I spent the day shopping for a new mattress and box spring so she can have a more comfortable sleep nightly. We ended up at the Ashley store in Elk River and met Tom who was very helpful and put little to no pressure on the final purchase decision. The information that Tom provided was beneficial, and he was a relateable and honest man. Head his way if you are in need of good customer service and comfortable products.
We have made multiple purchases from Ashley HomeStore in Elk River. Each time we have received nothing but first class service from the Manager, Tom Smaby and his staff. They have always listened to our needs and helped educate us on the functionality and quality of each of the products to help us make the right decision. I highly recommend this store to anyone in the market.
I have always experienced no pressure type service at this location. My "dream team" of help are Tom, Tony and Andrew. GREAT caring, intentional customer service. Tom knows the store from top to bottom...he's our "number one"! No less than 5 stars for me!
For the first time in many years, it was time me to buy a new bed. With so many choices, I had no idea where to begin. Tom Smaby "took me to school" and gave me the confidence to make the purchase that best suited my needs. My new bed has changed my world. I had no idea how a quality bed can effect a person's well being. We do spend 30% of our life there, I guess. I just wanted to thank Tom for taking the time to allow me to make the right choice. I WILL be back!!! Again, THANKS TOM!! Kevin S.
We had a fantastic experience working with Liz and Tony. They were the dynamic duo that helped us find the perfect furniture combo. I will make Ashley Furniture my go-to spot for home furnishings...and I'll bring baked goods (Tony)!
Andrew is an amazing sales person!!! We have been back a few times to purchase new items bc of his knowledge and helpfulness.
Love love love the store what a great experience . Worked with Tony he was amazing he heard what we had to say, and made my decorating dreams come true. Was just going to get a sofa he recommended if you want to make your room pop then you need to add some accessories like a lamp, rug, pictures and so forth. What a great transformation I'd recommend the Elk River furniture Mart and Ashley Home store to all my friends. if you want to beautiful home stop and see Tony. AKA ....(Y-not) 😀 Love my Home 💕 Marilyn 💕
We were more than happy with our customer service. Tony Smaby answered all of our questions, very knowledgeable, very helpful, patient and kind. We will be repeat customers!
Andrew and Tom were amazing! We came in on two different occasions and bought furniture from both of them. Very knowledgeable.
If I could, I'd give Andrew 10 stars!
I came into the store and was instantly greeted by Natalia! She was very nice and very helpful. She listened to every request we had and found great suggestions for us. She was very friendly and clearly knows what she is doing. Next time I come, I will go to Natalia right away. To anyone who wants great service and a very friendly helper, ask for or find Natalia!
Loved Loved Loved my experience at the Elk River Ashley Furniture store. I purchased the perfect sized sectional for my newly remodeled living room from the wonderful home furnishing consultant, Tony Smaby. Not only was Tony extremely charming and handsome, but he was extremely professional. He did not pounce on me the second I walked through the door, which was refreshing. He let me browse the store and ask as many questions as needed. I also had a positive experience with the store manager, Tom Smaby. Tony and Tom must be related hence the same last name. But man, they make quite the dynamic duo. I would recommend to all my family and friends to shop at Ashley Furniture in Elk River. Ask for Tony or Tom. They will hook you up.
I recently went to Furniture Mart because I was looking for a very specific sized sofa. There were several sales people available when I walked in and they acknowledged me and gave me my space while I looked through the store. I was (happily) able to find a sofa that I liked and was the right size! The sales person, Derek, was nearby and spent several minutes talking to me about the piece, a warranty, delivery options, etc even though I let him know I would have to return to buy the piece. When I went back a week later and asked for Derek I was told he was out sick, I worked with Liz to purchase the sofa and an additional chair. She was friendly and efficient. I completed my purchase and left the store happy with both interactions and my purchase. Several days later I received a post card from Derek thanking me for asking for him when I returned to make my purchase, it was a very nice touch and gesture. I absolutely recommend Derek, Liz and Furniture Mart.
Fast and efficient delivery. Love the furniture thsnks Tom!
DON'T WORK WITH LIZ. It really DOES matter who you work with. We recently purchased a living room set and had a great experience so we went back for a light. After finding a light we liked we went to check out. While waiting, we observed an employee, "Liz" being very rude to her co-workers. A newer team member was trying to ask for assistance and she walked away from him mid-conversation, completely ignoring him. Another worker also noticed this and commented, how nice it is to be speaking with someone and they walk away mid-sentence. At that point I was very happy we didn't have to deal with her, however our sales associate was also new and had to ask her for help. We were trying to put the light on our new Ashley card. She tells us "everyone knows you can't put a purchase under $299.00 on finance". We responded with "oh, we weren't aware of this." She says very snotty "Well that's the policy, I didn't make it!" and before we could respond, she walks away. I politely say "ah, ma'am", she keeps trying to walk away.... and then I say "maybe at your next team meeting you should remind your workers of this policy, as on our previous purchase we don't recall being told this" She say's again, "everybody knows this!". I had to laugh a little under my breath because our new sales guy trying to check us out obviously didn't know this otherwise he wouldn't have tried to add it to our card. I truly felt bad for the newbies who had to work all day with this "LIZ". I realize she doesn't like her co-workers, her job or the customers, I wonder WHY management would tolerate this. Regardless, we quickly paid without our Ashley card and tried to run out of the store . Needless to say, we probably won't be buying anything else from Ashley anytime soon.
Tom the manager was terrible, worst service I have ever received. STAY FAR AWAY
For additional details on the offers on this page, click here to learn more.
0% interest for 80 Months^° - In-Store only
On in-store purchases of $4999 or more made with your Ashley Advantage® Synchrony credit card at participating locations from 3/4/2025-3/31/2025. Equal monthly payments required for 80 months. Down payment of 35% is required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in required monthly payments.
†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
$1 to Start‡^
‡^“$1 to start” is available for applications online and in select stores, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.
Shop without using credit 5
5 Acima offers lease-to-own transactions. “Shop Without Using Credit” means this is not a loan, credit, or financing. Acima obtains information from consumer reporting agencies during a lease application. We consider multiple data points and regularly approve customers with less than perfect credit history. Acima Cash Price may include a markup over invoice price. Acquiring ownership by leasing costs more than the retailer’s cash price. Not available in MN, NJ, WI, or WY. Not all applicants are approved.