Ashley Store Elk River, MN

Nick was awesome

Amazing customer service! Would highly recommend Tanner, Brittany, Alyssa and Amy for their continued support! Thank you all!

I came in and bought a couch and worked with Brittany. She was very nice and a pleasure to work with. Will be coming back

My husband and I wanted to purchase the buffet that went matched our dining room set. Alyssa was awesome to work with. She found the buffet and she made it so easy. It was delivered today. The 2 men that delivered were very nice and put it in place for us and made sure everything was good before they left. They removed their shoes at the door and I appreciated that. Just an awesome purchase!

My husband and I recently purchased a patio set from Alyssa and Tanner. They were so helpful and got us the best price and delivery, and the delivery guys were amazing and got our furniture set up perfectly. Not only is Alyssa and Tanner very nice, the rest of the staff are so kind and always smiling, acknowledge your presence and say hi to you and ask you how you are doing. If you are looking to purchase furniture, you won’t be disappointed buying from here.

It was awesome to be in here I was with tanner and he was really respectful and helped a lot.

Tanner was very helpful and he was really really nice and very kind and he needs a raise

man kept following us creepily. told us to wrap it up? i am trying out chairs, browsing for inspiration and im getting pushed out the door? last time i checked im allowed to walk around as i please. mans name was paul. very uncomfortable experience. never buying from here.

the dude kept following us and wouldnt take "we are just browsing" as a response. Maybe dont make your clients feel lie criminals when they are testing out couches. Be friendly.

Kim Strak is the best! She help us over a period of time; no pressure, just kept showing us options.

Wow is all I can say. I was very impressed with Ashley Furniture in Elk River, Mn. Alyssa was awesome to work with, very helpful and very patient! And the delivery guys were awesome as well. Very nice and they worked hard when they delivered all my furniture to my house. I don’t like writing reviews but this place definitely deserves it!

I recently purchased a mattress from Nick Belford and my experience was exceptional. The selection was impressive, with a range of options to suit every need and budget. The staff were knowledgeable and attentive, helping me find the perfect mattress with no pressure. Delivery was prompt, and the setup was seamless. Since getting my new mattress

Kim was fantastic to work worth. Kind, gave us space to talk and was very knowledgeable when we had questions about items. We will be back .😃

Tanner is fabulous! He was extremely helpful and took such great care picking out living room furniture and accessories with me. I'm very impressed!!

We had a great experience buying a living room set from Tanner. He wasn’t pushy and didn’t stalk us around the store like at most furniture stores. It was great to just be able to browse as long as we needed to without feeling the pressure of being followed. When we had questions and were ready to purchase he was readily available to help and walked us through all the information we needed. Most relaxed furniture buying experience I think we’ve ever had.

I am grateful for this location, especially for Tanner. He has been extremely helpful with getting furniture, delivery, and warranty. I also appreciate Brittany for showing me furniture and ringing me up.

Great service from Tanner and Brittany! Gave us many options for dining tables in different price ranges and found one that suited us.

Had wonderful service from Kim today! She went above and beyond to resolve a prior order issue and provided friendly, great service on a new order. Thank you Kim!

We were just suppose to be browsing for a potential new couch for our spare bedroom/tv watching room. But we found a couch we really liked that was a really good price. Paul was awesome in helping us checkout. He was always there to help answer any questions we had and he wasn’t pushy at all. Super nice guy! Thank you again for making this shopping experience great!! We have shopped here before and will continue to do so!

Kim was an amazing associate to work with, she acknowledged what specific features I was looking for in a sofa and exceeded my expectations. Very friendly and personable.

Had a great experience! Tanner was awesome to work with. Took the time to learn about what we were looking for and helped find some good recommendations.

Highly recommend checking out furniture here. Had great customer service from Tanner and Alyssa! They were super busy but made time to make us feel important and help us with all questions we had.

Awesome customer service!! We were heading up north and planned on picking up our order on the way up. We were running late and called to see what time they closed. Customer service said they just closed at 8PM and said she would transfer me to her manager. Tanner, the store manager, answered and he asked how far out we were. I responded about 20 minutes, and he said no problem he would wait for us to get there!! He was super helpful, friendly, and very professional!! Thanks Tanner! We appreciate your help tonight!

My outdoor furniture fell apart in four years. They offer me to give me money back for waranty because it is wrong waranty they sold to me.

Tanner from furniture mart in elk river is the man to go see

Tanner was absolutely wonderful!!!

I went to Ashley in Elk River last week to look for a new bed. Right away upon entering the store I was greeted and pointed in the right direction. Entering the bed section was very overwhelming to me. So many beds to choose from. Nick was quickly able to narrow down my search based on my needs and preferences. He explained each beds features until I found the perfect fit. My delivery arrived the next day and everything was set up for me. I have slept so good I wish I had gone there sooner! Thank you Nick for all your expertise and for helping me find my perfect mattress!

We went to Ashley Furniture today to get our new furniture that our pet warranty covered and Paul was very helpful with us in all of our questions and letting us know what was to be expected. Thank you for giving us the opportunity to work with you and for your business.

Tanner meissner was extremely helpful with the entire process! Will definitely be back in the future!

Worked with Bryce. Was the most pleasant furniture experience we have ever had.

Alyssa did amazing. She helped me furnish my living room came back a month later to buy a mattress and bedroom furniture. Now shes helping me with the rest of my house. Alyssa is great she'll help you with furniture and get you fit for a mattress! Alyssa will make it enjoyable. Go see her!

Had a great experience with Tanner. No high pressure sales and he was able to listen to both my husband and I and help us compromise. Would definitely go back!!

Tanner and Alissa were really helpful with helping me and my bf find a couch and mattress that suited our needs and are really friendly!

My husband and I had a great experience working with Tanner at Ashley Furniture in Elk River. We found a leather sectional we loved, but we both wanted to shop around before we pulled the trigger. We went to multiple other furniture stores, always keeping this sectional in the back of our minds. Tanner was extremely helpful through the entire process- answering any questions we had, getting us measurements, giving us space and time to make sure this was 'the one'- We never felt rushed or pressured to buy. After a few weeks of shopping around, we came back to Ashley to purchase our sectional. Tanner, again, was so helpful- setting us up with delivery and giving us care instructions to help keep our leather looking great down the road. It was a big purchase for us, but Tanner and Ashley Furniture made it a breeze. We will definitely be back.

Kim Stark was very professional and helped me with my purchase. before hand I had found a couple of pieces to look at, and I wanted to show my husband so she wrote them down for me . She was very helpful and friendly. She’s an excellent sales person.

Kim Stark was extremely helpful and friendly.

We had a great experience with Bryce in Elk River. He gave us our space to look around, we didn't feel pressured and was available for questions. Thank you!

Paul was amazing! Zero pressure, but he was on-the-spot if I had questions. He actually talked me out of a furniture set I thought was just OK and into another one based on my needs and, my goodness, this guy is good, because he found the perfect set for us. I’m the sort of person who hates being “sold” and equally find sales personnel sometimes to be out to sell a ketchup popsicle to a person in white gloves, but Paul was NOT that way ever. I would buy from him and Furniture Mart all day long, and I’ve been everywhere.

Service was good! Quality of the products is unpredictable. Sometimes garbage, sometimes durable. Just bought a couch today, so we will see about this specific item soon.

Paul and the Ashley team were very helpful for what we needed!

I worked with both Tanner and Bryce, and they were so helpful and informative! They made my first experience buying a couch painless and fun! Thanks boys!

Nick at Ashley in Elk River, MN is a subject matter expert when it comes to beds and your sleep needs. He is a wealth of information and can pinpoint you to what you require whether it's based on your household budget or health needs, he's the guy! He'll get you in the right fit with no high pressure sales or gimmicks. Restful sleep is so important in today's non-stop world. The right bed can get you the rest you need. I highly recommend Ashley in Elk River. They know what they're doing there and work like a well oiled machine!

We purchased a new tempur-pedic Nick was incredible. We are so glad we came in to Ashley. Nick was extremely knowledgeable about the various brands and types of mattresses. I would encourage you to not shy away from the top of the line experience. You will be amazed in the difference some technology makes for a better night's sleep.

Tanner is an awesome salesman! He is very knowledgeable!

Come see Paul, he was super helpful and was very friendly and made our couch and loveseat purchase very easy!!

We walked in the store with one type of couch in mind. Tanner asked if we needed some help. We told him our wants and he explained some furniture things we didn't know. We also asked for him to just check on us occasionally because we wanted to look around. He respected our request, had a sense when he was needed and then backed off, until we had questions. We changed our minds on what we went in for and then Tanner helped us refine our decision, not by a hard sell but education. Great experience!!! Thank you Tanner!!

Tanner is always a pleasure to work with!

Knew kind of what I was looking for after doing a lot of online shopping first, and Paul had some good suggestions. Found exactly what I wanted quick and easy. Thanks!

Paul showed us great options. Super knowledgeable. Very happy with our purchase

I went to Ashley back in November to start finding furniture for my new townhouse- Alyssa was so extremely helpful from day one! We started with a bedroom set and have been adding pieces ever since- I have emailed her with ideas and she always responds right away with different options and has been amazing to work with! She knows what style I am going for and helps me find just the right items.... I am able to bounce ideas off of her and we have added so many great pieces to my order. Both Alyssa and Tanner have been great! They are both customer focused and so accommodating! I cannot wait to move in and have all my items delivered and see everything come together! THank you so much Alyssa and Tanner for the excellent customer service

Paul was really helpful looking for a sectional

Super friendly and easy to work with! Alyssa and Scarlett were quite the sales team. We will definitely be back <3

Nick was exceptional in informing us on the different mattress brands and the pros and cons of each. Nick helped to educate us so we could find the best mattress and pillows for us.

We had a great time. The consultant Paul D. was quite helpful and was very courteous. I'd recommend anyone to ask for his help.

One of the best and not to mention easiest experiences I’ve personally had while furniture shopping ! If you get the chance ask for Paul ! He is so friendly down to earth ! Which made the process of this transaction so very easy ! We will definitely be back to this particular location without question .

Paul was very helpful with making our recent purchase. Staff greets you as you walk into store to offer assistance and checks back in with you.

I worked with Bryce to find a console cabinet for my business. He was fantastic! He was very friendly, but not pushy. I will definitely be back the next time I need a piece of furniture.

The staff at the Elk River,MN location were fantastic. Down side is that an end table we purchased was damaged. So were the 2 replacements. Disappointing that we were not offered a discount for our troubles. We did not trust a 4th replacement so we took the one that was on the showroom floor at full price.

Bought 2 recliners. Very good selection, and well displayed. Prices were good. Very knowledgeable salesman .

Came in to research a new mattress, and found a great one! Tanner was knowledgeable and made the process of choosing a bed simple. Come here and ask for Tanner!!

Would definitely recommend Tanner M. He is an Awesome Sales Representative!

Come in an hour before closing on a Friday night with our infant. Tanner helped us find what we were looking for and helped us with the payment process in under 45 minutes. Definitely recommend if you’re looking for new furniture!

We recently purchased a reclining loveseat from Ashley in Elk River MN. Alyssa was our salesperson. She was fabulous. Very personable, extremely knowledgeable and thorough. I enjoyed working with her and would not hesitate to refer others to her.

After having a horrible experience at a different furniture company I went right back to shopping at Furniture Mart where I had always had success! Tanner was awesome at helping me pick out exactly what I wanted. He is extremely knowledgeable about the inventory and has helped me pick out two couches. My 10 year old that I was shopping with said "Wow that Tanner guy really knows these couches." The delivery was smooth they sent me text messages alerts to let me know they would be coming and the drivers were professional and efficient at getting everything in my garage. I will definitely be going back to Tanner at Furniture Mart again!! 5 stars! Absolutely love our new couch!!!

Terrible business practice. This location is a franchise so anything they tell you is useless at any other Ashley store. They’ll sell you a “protection” plan which is supposedly redeemable as in-store credit if it’s unused after 5 years. However, after that 5 YEAR wait - you have just 6mo before they pull the rug out.

Kim the associate was invaluable with my search for a living room set. Me and my daughter were there for almost 4 hours. We had two rooms that we were shopping for. Taking in consideration of the use for each room which textile would work best. Kim was so invaluable with her experience and her knowledge of the brand and the material. She made something so frustrating become manageable. She really gave you your time and she was not pushy as we all dread with typical sales people. Ashley furniture please take you have a true GEM with Kim. She adds value to your brand.

This was our first time in the Elk River location and had a wonderful experience! We worked with Nick in the mattress department and he was very helpful, knowledgeable and friendly to work with. We have now been sleeping in our new bed for two weeks and without his help we would have never found our perfect mattress!! We absolutely love it and highly recommend the “purple” mattresses! Thanks Nick!!

Tanner and Blake did a phenomenal job with helping my wife and I furnish our two living rooms. They offered a variety of affordable monthly payment plans that were a no-brainer to go with. On top of that, the staff was very kind and helpful to us and the environment in the store was great! The mattress gallery looks amazing and Nicolas Belford is phenomenal at what he does so make sure to go see him for all your mattress shopping! We love our furniture and will be forever customers to the Elk River store!

Bryce was great to work with!! Helped us get a great deal.

Blake and Nick were outstanding with assisting a complicated purchase!

Nick in mattresses was great. Very informative and helpful.

Nick helped us purchase and new mattress… Knowledgeable and friendly, highly recommended.

Nick @ Ashley took the time to show us mattress options we were looking for, and helped us select the best value for the comfort we were looking for.

Super Nice, helped me get a mattress for college quick in and out! Thanks Nick

Nick was very friendly and helpful. He was able to help us find what we needed and we were in and out in no time.

Elk River mattress salesman Nick Belford was very friendly and helpful.

We love Ashley furniture! It was our first time at one of their stores, and they treated us so well! All of their furniture was in amazing condition and they were so kind and patient with us! Check them out in Elk River, MN!

Tanner was great!

I have never been so impressed by someone taking the time and making the effort for me to get the "just right" chair. I shared with my friends, my experience and they say i am very lucky. If you need any furniture, go see Blake.

I have purchased all my furniture from Ashley Furniture in Elk River and and the quality of the furniture is phenomenal. However, it is the fantastic customer service that we received from Tanner M. and Alyssa O. that will continue to bring us back in the future. If only all stores had customer service as those two provided to us. Thanks again.

Mgr-Tanner was so helpful and accommodating to make things right with my exchange. Such a smooth transaction. The staff works great as a team. I would come back for more purchases. Actually, I did. I have purchased 2 couches, ottoman and a recliner

Kim was so amazing in helping us find the perfect sectional. She asked so many helpful questions and showed us some perfect examples! Can’t wait to get it delivered!!

they don't deliver on schedule time , bad communication .

Ashley and Tanner were very, very helpful to me and my daughter in getting her a new mattress and bed frame. They were so kind and knowledgeable and they took their time to make sure we were getting exactly what we want. We couldn't be happier and would recommend them to anyone looking for new furniture.

Nick was extremely helpful when it came to picking out our new mattress. He was very knowledgeable and transparent when it came to what we were looking for. We are looking forward to our new Tempure-pedic!

100% recommend. Staff was incredibly helpful for a first timer. Alyssa O was super helpful through this whole process! She explained everything to me and didn’t leave a single thing out. She explained the whole process for the whole thing! :) I got a whole new bed set and I’m excited to set it up!

Tanner is the best. He domed the time necessary to make sure we make good choices. He knows style and design. Gives us options. We don’t shop for furniture anymore. We come here and buy it.

Had such a great experience here! The workers were so helpful and kind! Nick helped us find the best mattress for us and can’t wait for it to arrive! He was awesome! Thank you so much

My experience was so Amazing! These guys are so awesome. Dylan was so patient with me! and cares about my needs and wants. I will definitely be back again❤️ Thanks for making my family a home! The manager was awesome also!

Awesome experience…!!!

Nick was a great help in showing me options for mattress frames. Thank you!

Staff so helpful and knowledgeable Thumbs up all around To Kim and Nick.

We worked with Tanner in the Elk River store today. He was personable, knowledgeable and patient. We are excited to get our new furniture!

Tanner was very helpful and friendly, without being overbearing. Lots of selection at the store and reasonable prices!

Tanners amazing with any couches and or living room sets, nick is also amazing in the mattress department. My girlfriend and I decorated our whole house with Ashly furniture. I love everything that was purchased so make your way over to Ashly for amazing service, a new couch and a tempur pedic mattress.

Dylan Schreifels at Ashley furniture was super helpful! He also gave us plenty of time to look around with no pressure which made our shopping experience so much better! He is well informed about their products. Highly recommend seeking Dylan out at Ashley furniture for your furniture needs!

Extremely pleased with Ashley Furniture in Elk River. We shopped for new mattress for my 91 year old mother. Nick was our salesman and he was patient with Mom, explaining different brands and styles; also giving her space to take her time to try different mattresses. He is a goldmine of knowledge and steered her to the perfect mattress.

10/10 would recommend working with Alyssa. My wife & I stopped by after a long day of shopping around for some new furniture for our new house; not only was she so excited about us purchasing our first home, but she lit up talking about some pieces that the store has to offer. It was so fun having her apart of our process, we ended up holding off on making any kind of purchase at this time; and she knew that ahead of time & yet was not pushy and didn’t just try getting us for a sale. Will definitely be back when we decide what kind of furniture we need for our new home. Thank you a million Alyssa, our wife and I had such an uplifting experience with you!

Alyssa was very helpful with any questions I had.

Alyssa at the store in Elk River, MN was that best. No pressure, walked us through all the details about that furniture we ended up purchasing from her. Will buy from her again !

Go see Kim and Nick for your furniture and bed need they are awesome

Tanner was amazing! Super helpful but still gave us our space to shop. We went to 4 different furniture stores and found nothing and found tons of good options at Ashly that we struggled to decide. Great experience!

Alyssa was amazing she walked me around to find what I was looking for and wasn’t pushy and very straightforward about everything and explained the expenses to me perfectly definitely go to her when you are looking for furniture at Ashley furniture

We had Tanner as a salesman. He was very attentive, helpful, and he was able to give us our space to make decisions on big purchases.

Fabulous experience! Great customer service. Dylan & Nick we’re kind & very helpful.

Alyssa was truly a gem to work with, she reminds me of myself with selling. She lets you decide what you want, and doesn't force you one way or another. So very thankful my fiance ran into her, she was professional and fun to work with.

We worked with tanner and he was amazing ! Extremely helpful every time we were in there and is an absolute delight to work with !

Nick helped us pick out our purple matress, and the whole situation was easy as pie. Great environment, great help!

Dylan was a great sale man to us, funny, nice, he makes my husband and I laughed alot. Good customer service Dylan. It's Martha Fasuekoi.

Can’t say enough about the great experience we had at Ashley to find my parents the perfect love seat. Alyssa was very knowledgeable and helpful and meet more than our needs. Thank you so much for all your help.

We had the best professional experience with Alyssa at Elk River Ashley furniture store. She made the sale smooth and easy. She is the best!!!

Great service and very informative! Very friendly!

Got our new bed here, & checked out several other options for other furniture. Great customer service! Nobody will stalk you while you browse. Phew!🤯 Lot's of choices & good prices too.

Found the chair that will make recovery from hip surgery more comfortable. Alonzo and Tanner are the best!!

Sales Rep Dylan was very helpful, courtious, and knowledgeable. This is the 2nd time we have purchased from Furniture Mart in Elk River. Go there because they don't have sales reps following and bothering you, and the prices are reasonable! Thank you, Dylan!

Kim was very kind and helped us find the furniture we liked! Highly recommend working with her.

Kim was wonderful! Very helpful and efficient

Tricia was great at helping with choosing a great recliner for my mom.

Was in the market for a new mattress. Went to a few stores prior to Ashley furniture. Came across a gentleman by the name of Nick Belford. Let me tell you, very nice and knowledgeable. Not a pushy salesman like I had previously encountered. Happily showed us around and helped us find the mattress that was right for us. Explained warranty, upkeep and all that fun stuff. Sold! I said. Customer service was on point here. Thanks again.

Tricia B. Was very helpful!

Trisha was amazing!! Helped me pick out our furniture within 10 minutes!

Tricia was really helpful with looking at options for a large amount of furniture for my work at a local non profit! Was about to find me a discount and got me a great quote.

Had a specific criteria for purchase and Tanner nailed it on the first try! I’ve been through a sofa sell before and this was painless and great! Very excited for this purchase and look forward to another one in the future!

Patricia was very helpful and pleasant to work with! She greeted us and checked in with us, without smothering us.

Fantastic service, very friendly, and she gave us space to shop. Great prices for everything we purchased. Thank you.

Kim Strak was awesome to work with! She knew every question & felt very satisfied after my purchase. Thanks again Kim as we'll be back I'm sure 👍

Tricia was extremely helpful and patient!

Nick and Trisha were amazing to work with. They answered questions for us, educated us with different brands with Tempur Pedic.

Help out greatly as we searched endlessly for the best couch for our basement

Tricia was great helping us find exactly what we needed and answers any questions!

Today my wife and I bought patio furniture from Kim S. We had a limited amount of time to shop and she listed to what we were looking for and narrowed us down to two great options. We are happy with our purchase and look forward to our quick delivery.

Bought a sectional and they brought it and set up for us. Had a bad experience before with delivery service but this time went well.

Kim did a great job telling us all of our options and answering all of our questions and helping us to get furniture lined up for after our house closing.

My fiancé and I had a wonderful experience buying our first couch! We worked with Alyssa and Tanner and they were amazing! Both super helpful, gave us all of the information that we needed, very genuine, and were super fun to work with. We would highly recommend working with both of them!

Nick was extremely helpful with helping me pick out a new mattress, showing all the options and helping make sure I get what I need. Alyssa was incredibly helpful with helping me pick out a bedroom set and making sure I wasn't forgetting anything!

Tanner was very helpful in matching another stores price for the same product they sell! Thanks Tanner!

Purchased a bed for our daughter, employee walked with us, but did not pressure for a sale. Very personable.

Had a good buying experience with Nick; easy and fast!

If I could give this company/location negative stars I would. Our sales guy Blake sold us on a couch in November and we were told 4 weeks until delivery. 6 weeks later we called to find out where the couch was and it was just sitting at the Fridley location. I ended up having to rent a trailer and go and get it myself. Got the couch home and it was missing several parts. Ashley sent out the wrong replacement parts 3 times. So they were going to replace the couch. I called them today to find out my replacement couch is sitting at the Fridley location for a month. No one has called me or anything. They asked me to go get it AGAIN!!! I was offered a $200 refund. I find that to be a kick to the face as I have now been without a couch for 5 months because of their continuous mess ups. This will be the last time I buy anything from Ashley Furniture. The customer service is awful and I feel disrespected as a customer.

Great selection, good prices and fantastic staff - very knowledgeable and friendly. Gave us space to look around but checked in regularly to answer our questions. When we narrowed our sofa down to 2 - we didn’t feel pressured to buy the higher priced item. Alyssa explained the similarities and differences in our choices and when we chose the less expensive sofa, she was enthusiastic - she wanted us to be satisfied. Highly recommend!

Easy to work with and overall friendly and professional!

Tanner was great. He made furniture shopping fun. He was full of positive energy with a smile which made our experience one for the books. We spent 2+ hours there and not once did we feel pressured or awkward. Will absolutely be back!

Best experience we've ever had at a furniture retailer. I used to look at furniture stores like car dealerships: suspicious, shifty and over priced. Either the sales rep was too pushy trying to sell the most expensive piece of furniture they could find OR completely lost interest in our business when realizing we were looking for budget items. This experience completely changed my perspective and I have Tanner to thank for the amazing dedication and detail. This is sales done right. He answered all, and I mean ALL our questions, showed us everything single piece of furniture we wanted to see, and acknowledged not just our needs and comfort but included our kids I'm the process. He was more concerned with us getting value and making sure we were happy with our purchase than the sale. People say you should have an insurance person, a banker and a realtor, well Tanner is my furniture guy from here on out... If he so happens to become a car salesman, he'd my car guy

Kim was great! She really helped make our shopping experience fun and easy, listening to our wants and needs helping us narrow down our options until we found the right one :) really pleasant experience with kim

She was amazing I would recommend coming into the store to visit her no rush and very helpful! 10 out of 10!

Very friendly and patient!! Tanner was amazing! I would recommend shopping at Ashley furniture to everyone I know.

Very friendly and a pleasure to work with

Nick Belford is a good sales man I would refer my friends to him thumbs up 👍 to him

As always, we had an awesome experience! Tanner is the best!

Tanner Meisser was fantastic and made my experience amazing I will travel just to have him help for next time!!

Went mattresse shopping for my folks. Had Nick for our sale person. He was wonderful! Extremely knowledgeable, patience, and was never pushy. Best of all, he was funny! You can tell he loves what he does because it shows in how he treats his customers. I will definitely shop at Ashley Furniture store in Elk River again to work with Nick. He is an excellent asset to the company.

KIM was amazing patient And careful in her professionalism. Didn’t hover but was there when I needed. Made sure everything was in stock and followed up three times already. Great experience. She did a superb job. NICK also. Very knowledgeable and helpful and professional. Stayed on top of it with us and stayed later even though he was leaving - stayed to help us. Awesome guy. BLAKE manager was ale so amazing. They all Treated us like royalty and follow up was fabulous. Highly recommend. These two sales folks. TOP notch. The entire experience was amazing.

Paul D. helped us. He showed us several chairs and then allowed us to look and try without any pressure. When we were ready to purchase, Paul made the process fast and smooth. We are very pleased with our purchase, and will be returning to this store when we need to make any other furniture purchases.

Go see nick the sleep specialist to buy a new tempurpedic!

Tanner is amazing, by far the best salesman I have ever worked with. He is extremely knowledgeable, friendly and goes the extra mile to ensure his customers are completely satisfied. I highly recommend that you ask for Tanner when shopping at the Furniture Mart/Ashley Furniture in Elk River, you won’t be disappointed!

We bought a Tempur-pedic mattress. Nick was very informative, teaching us the difference between memory foam and Tempur foam. He explained the differences in the various mattress options. He was able to answer all of our questions and was very personable. We will definitely be long-time customers.

My mother Reatha Dellwo purchased a beautiful living room set and a dining set at Ashley. Eric was her salesperson. She LOVED him. He was so helpful, professional and friendly. He did a great job and she thanks him. She plans to do more shopping there.

Worked with Nick b for our new king mattress and box spring with frame! Super easy to work with and got us in n out fast!! Definitely will get rerun business

Nick was very helpful and polite. He explained all of options, answered all of our questions, and helped us find exactly what we were looking for. Thank you.

I came to Ashley Furniture looking for a couch for a new apartment I am moving into. This would be my first “big girl” purchase as a young adult. Tanner has always been extremely helpful when my family is in the market for new furniture, and this experience was no different. He helped me understand the mechanics of different couches and what would be the best fit for me. Most importantly he was very patient with me as I am a very indecisive person. Needless to say Tanner did an amazing job and made me feel confident in my purchase. Thanks Tanner!

Nick Belford was awesome to work with Thanks Nick!

Tanner was very knowledgeable and pleasant to work with. The store itself is very nice. I've purchased a number of items from this store and will continue to. Tanner said he's glad Andrew is gone! Haha not really. Well...

Quick and easy. Nick was very helpful and nice

Nick in the mattress section helped out. Supper nice made my trip quick and easy Highly recommend going to see him!

We got help from nick and it was quick and easy

We were referred to Tanner. I walked in and found him right away. He was helping another customer and finished with them and helped us out. We were able to find a table and chairs and a sectional couch. He took great care of us and couldn’t be more happy. Y’all are lucky to have Tanner on your team.

If you’re in the market for new furniture go see Tanner!! He was amazing help.

Tanner was a big help and made everything fast and easy. Great service

Tanner was awesome! Fast and friendly

Tanner was amazing and a huge help

Sales guy Eric was very helpful and patient. Helped us get a great deal.

Had a great experience the salesman Eric wasn't high pressure and helped us get everything we need.

Alonzo in the mattress section was so incredibly helpful, kind and honest. He listened to all my questions and patiently answered them in a courteous and professional way. We quickly finalized my purchase and I was on my way in record time. He deserves a big raise! Thanks Alonzo!

Eric Eck is very knowledgeable about the products Ashley Furniture has. Any questions my hubby had he was able to answer. He spent time to tend to what we needed. Thank you Eric! We love our recliners.

I guess as painless as furniture shopping can be ? Alonzo was patient with us and was very helpful without being pushy.

When we walked into the store we told Paul Dieter what we were looking for and he immediately showed us multiple options with different price ranges. Paul was very knowledgeable and wasn’t pushy one bit. If we buy furniture in the future, we will be going directly to Paul!

Nick was fabulous in helping us pick out a new bed. We were upgrading to a King size and didn't know exactly what we wanted. He stayed with us for hours as he took his time to educate us and explained all of the options, and made us try all of the options to make sure we could make a good decision. Worked within our price range and options we grew to want. Perfect saleman in my opinion.

Thank you, Alyssa, for the exceptional service. I was looking for a specific bed, Alyssa walked me through the store and helped me find the bed I was looking for. Alyssa was friendly, knowledgeable, didn't pressure me and helped me from start to finish. I will recommend Alyssa, at Ashley Furniture, to anyone who is in need of furniture. Thank you again Alyssa for the great service you provided.

Nick Belford helped us find our perfect mattress and was so helpful with our family trying EVERY mattress😁Thank you so much for all your help. Appreciate great customer service.

Tanner has helped us on more than one occasion. His customer service is on point! He's easy to talk to and deal with!

My sister and I stopped in to take advantage of a blackfriday sale and Alyssa new exactly what we were looking for. She provided excellent and friendly salesmanship. I will be eager to return to this location in the future, doing business here is a pleasure. Thank you Ashley and Alyssa!

Alyssa was amazing! She helped us look around and try different options. Very informative! Will always go back to her from now on!

Kim Strak exhibited great patience and professionalism. She provided excellent customer service. She was awesome!

Our salesperson Kim S. was amazing. She was very helpful and fun to talk to. Looking forward to our furniture delivery!

The reason I purchased my furniture through Ashley furniture was because of Tanner and Nicholas, they understand how to read a customer and asked the right questions to assist in finding me what I wanted. I could tell they are both hardworking. They made the process enjoyable and easy, thank you guys, I will be buying from them again!

Kim Strak was awesome and took her time with us. She rocks. We will be back.

Kim Strak was fabulous! She let us shop at our own pace but answered any questions we had. I would gladly work with her again and she made the process so smoothe and easy!

Kim Strak is awesome! She's super helpful, kind, and clear.

Worked with Paul in elk river location. Provided amazing customer service.

Paul from the Elk River store helped us find exactly what we needed to fit our lifestyle and budget!

kim Straka is awesome will buy more in the future from her nice store

Excellent service. Dylan was professional and very helpful!

Very knowledgeable about the products. Worked with Alyssa and she was courteous very helpful and listened to what we were looking for. Was able to answer all of our questions and during the purchase process explained everything to us and asked to make sure we didn’t have any additional questions. Would recommend.

Shopped at this location about 2 weeks ago looking for new night stands and a coffee table; Alyssa was beyond excellent to work with. I didn’t purchase that day just because I had to make sure measurements were right for my apartment! But I will 100% be back to buy and have Alyssas expert opinion and lovely customer service.

Alyssa helped us pick out a couch. She was nice enough made the process quick n easy.

Went here to buy a couch for my new home, Alyssa greeted me right away and asked me what I was looking for. She then showed me every couch she could think of, we found our couch that we wanted. Highly recommend her very helpful and knowledgeable!

Pleasant atmosphere with no pressure sales person chasing us all over the store. Worked with Kim Strak and she was very knowledgeable of the products and helped us find certain items we were looking for. She helped us in making sure we were taking advantage of the sales and discounts being offered at time of purchase.

Kim was fantastic!!!!

Tanner and Alonso were just awesome. Quick and knowledgeable. Thanks

Eric was our salesman at the FurnitureMart in Elk River. He was phenomenal. My husband and I came in shopping for living room furniture. He saw us come in and greeted us very professionally. We informed him we knew what we were looking for and didn't need any assistance at the moment. He let us know where we could find him if we had any questions and allowed us to shop on our own. WE LOVED THIS APPROACH. This allowed us to take our time, look around, try different furniture and when we finally found the right set that suited us we went and found him. He was extremely helpful and this approach landed him this sale. We have literally walked out of furniture stores because of constant hounding by the salesman. More salesmen need to learn to follow this approach. We will certainly be back and hope Eric is our salesman again!

Stopped in tonight to buy a recliner, Eric was amazing! Best customer service around.

Eric was a ton of help in picking out a couch! Fantastic service and excited for our couch to arrive!

My salesman was Paul he was every helpful and every kind. I would definitely recommend him. ask for him if u come to elk river store

Great, friendly and very helpful service.

Kim Strak was great to work with and was very helpful!

Tanner had great customer service!! Super knowledgeable and really listened and understood want I was looking for!! Gave me space to think and was not pushy!! Would highly recommend to friends and family!!

Dylan S and Tanner M were very helpful. They walked us through a few dining tables and couches, and helped us select the ones that would fit our home.

Dylan S and Tanner M were wonderful answering our questions and helping select our couches and table.

We returned today to Alyssa to purchase more furniture. She is so helpful and doesn’t pressure at all. She and Ashley furniture are our go to store now! Alyssa was our salesperson yesterday and today. She was there to greet us as we walked in but left us to look and decide. Absolutely no pressure. I appreciated this as some stores pressure. She was wonderful to work with.

Tanner was amazing and definitely listened to my concerns on what I was looking for in a mattress! Superior customer service- Jodi

Awesome service, Paul was amazing

Kim was a pleasure to work with! Highly recommend!

Paul D was very helpful and worked with our budget!

Nick and Dylan are amazing. They’ve helped us choose the best options for us.

tanner was super helpful and honest with us, showed us the couch we ended up buying! definitely helped us with our final purchase!

Tanner is amazing! He really took care of us from start to finish and he even helped us get the price down! Incredible service here!

Great people,very helpful. Thanks made my life easier 😊

Absolutely great service. Kim Strak found me the perfect furniture for my home. Very friendly and prompt.

The credit application process was quick and Paul was great to work with

Tanner went above and beyond with his customer service skills! Highly recommend asking for Tanner when shopping at the Elk River store!

Excellent professionalism and Great fun assisting with decision making on choice of furniture.

Thank you Eric for your hospitality and help rendered when I came over to look for the furniture. Your help did not go unnoticed! Keep up with good work!

Nothing but amazing experience we had the Elk River Furniture Smart/Ashley store. Blake Robinson the store manger went above and beyond when he helped us picking the correct dining table set. Because of the services we received today, I would recommend this specific store to my family and friends.

Paul has been more than helpful. I will come back because of his helpfulness and service

Knowledgeable , helpful & friendly.

We found a great dining room set and Paul has been so patient and helpful!

Tanner and Dylan had excellent customer service. They took care of me with my purchase. I will be back.

Alyssa was fantastic and found us the perfect couch right away!

We shopped around and covered our basis at pretty much every furniture store in a 40 mile radius and ended up right back at Ashley. None of the other stores had inventory quality or selection remotely close to what they have at Ashley. The level of customer service does not even compare at any other store than the service we received from Eric Eck at Ashley. He made sure we found exactly what we wanted and was helpful every step of the way. Shop Ashley first, before anywhere else and you’ll save time and money.

Nick was very helpful, acknowledgable, and patient when helping us look.

My husband and I bought a couch set when we purchased a new home 3 years ago. The couches or the cushions, have been nothing but problematic. Basically our cushions don’t stay on the couch, they slide when you sit on them, the decorative stitching has come loose and needs to be cut off, the back cushions have thinned out and have been warped and the back cushions no longer fit well on the couch. We have contacted Ashley furniture several times to get replacements or get them fixed and they have not been helpful. They have told me I need to purchase new cushions when I was told it was all under my warranty and the guardian plan. They also said I’d have to pay for someone to come out and fix the stitching and restful the cushions which again I was told at the time of purchase that it was covered. I know I should have left a review sooner than 3 years but its to the point where we can enjoy our expensive couches.

Good Quality furniture

Tanner, was excellent. Only reason I spent my money,

My fiance and I had the greatest time buying furniture for our 1st house, and all was thanks to Tanner the most helpful, knowledgeable and friendly person in Ashley furniture. I definitely recommend going to Ashley furniture in Elk River and have a great experience just like us.

Thanks Tanner you are the best person I know at Ashley furniture and I'm really really happy with the time and attention you give me and my fiance. Thank you so much, I definitely will recommend friends and family to go to Ashley furniture and look for you.

Tanner was very welcoming as soon as we walked in the door. He was knowledgeable and polite. He walked us to the section of the store that had the items of our preference and allowed us appropriate time to shop without hovering or putting pressure on a sale. Very happy with our experience and we'll definitely be back to see Tanner for future needs.

Tanner was very helpful and knowledgeable. We were on a time restraint and he worked with us to pick out a new couch. We will definitely be back in the future.

Bought a mattress from Ashley furniture, next day called if I can return it with original packaging and everything and they wouldn't take it back. So disappointed.

Tanner was the best and most helpful to my sister in purchasing her new couch, chair and otterman

Paul was absolutely great! He didn’t pressure us and gave us time to look and he was super helpful when we were ready to buy. Highly recommend!

Tanner Meissner best customer service. I really appreciate all the efforts that he did to help me select my work at home desk. From customer service department he put on solving my issue. I was pleasantly surprised. Great work! -Ras

We came to this store to window shop furniture for our new build that will be ready in 3months. I was instantly met by Paul D. with warmth and good vibes! Talk of patience and expert knowledge of the furniture is unmatched! We had no option than to complete 75% purchase of what we need and will get the rest from him!!! Quality and good price!

We went with the whole family, 6 of us, to pick out our new dining room set. We worked with Alonzo, and he was great! He took the time to listen to our needs/wants, and showed us quite a few examples of what they have to offer. He was super patient with our children, and we're sorry if he felt they were getting a bit out of hand. We would highly recommend Ashley Furniture, and we want to give a shout out to Alonzo, specifically. If you're in the market for furniture, seek out Alonzo at Ashley Furniture, in Elk River. He'll help you, treat you like a person, and answer ANY questions you might have, regarding your purchase. He made the entire process easy!

Eric was amazing with helping us find the perfect couch and table for our new home! He even carried around a couch cushion so I could match the couch color to a coffee table! Worked with us for over 3 hours and made this very easy for us!

Patrick Hinks was so helpful in our bed purchase at the Elk River location. He is informed, helpful, and responsive.

Tanner was great! Made our buying experience very pleasant. He was informative & honest, great salesman. Thank you

Tanner was very helpful and friendly. He gave us space and answered our questions.

Alyssa was super helpful and made the transaction smooth!

Paul & Tanner were awesome!

Paul was amazing with helping me find the perfect rocker recliner for my mother and was able to get it paid for and to her house next day. Truly helpful, amazing, and fabulous staff.

Patrick was amazing to work with and helped us quickly fall in love with our Temper Luxe Breeze!

Had the easiest, quickest, and best experience buying a mattress here from Patrick. Really understood all his products and found us something within our price range

Alyssa was very easy to work with! She's super sweet and very knowledgeable!! Thank you Alyssa!!!!

This was a fun day! I had help from Alyssa and it was easy and fun to pick out a perfect sofa for our family! I recommend this store and this sweet gal to anyone looking for a fun furniture buying experience. :)

I walked in to this furniture store with my wife and friend hoping to to find us a couch. Within seconds comes help. Ask for Eric! This guy is a champ! Greeted us with welcoming words and made sure we got what we wanted. I kid you not, Eric found us what we wanted with the first couch he showed us! You guys have to come here and show Eric some love!! Go Eric!!

Tanner and Alyssa were great!

Tanner is fantastic. One of the most professional assistant managers I've had the privilege of working with. Ever. I look forward to doing business with Tanner and Alyssa again.

Me and my husband worked with Tanner at the Elk River location. He made it so simple and helped us SO much. We walked in kind of clueless with little direction for him but he asked all the right questions and we are in love with what we ended up with! Highly recommend!

Patrick was awesome helping us with our new Tempur-pedic mattress & adjustable base!

Patrick was very very helpful, showing to me And explain to me all the options that go into a bed that was best for my wife and I.

Ashley Furniture in Elk River, MN went above and beyond. I was not happy with the Furniture I purchased so I called them right away, went to the store and picked out something different. They were very help!

Tanner was so nice and helpful!

We had a very good experience today purchasing a sectional couch. Alonzo Flores helped us and he was very great to work with. He helped us get the best deal. Thank you so much, Alonzo.

Tanner was super friendly and helpful! Described everything perfectly and helped me find the perfect bed!!

We absolutely were impressed with the level of customer care here at Ashley. Tanner Meissner helped us. Tanner is extremely knowledgable about the furniture. He helped us make the perfect selection for our needs. Followed up and communicated all along the way. I will never buy furniture from anyone else. Honestly the best customer experience! We LOVE our furniture and will be purchasing more!

Come find better sleep and visit Patrick and he will set you up with the perfect mattress and adjustable base. Great selection and good sales for Memorial Day!!

Eric E at the Elk river location will work to get the best price without you asking and just surprise you with an early delivery! Amazing experience. Thank you Eric.

Kim was great to work with, checking availability, stock and leadtimes. Answering questions, and guiding us through the process. Very enjoyable experience!!

Walked in not thinking I would buy a mattress. Walked back to the mattress and started looking. Tanner came up and ask what we were looking for and he helped right away! Tanner helped narrow down the perfect mattress for my partner and I. Tanner was amazing! I can’t explain on how much he helped. He told you the truth and helped with your range of spending. I highly recommend Tanner!!

Tanner is the best salesman ever!!! Doesn’t treat you like you’re just another customer. He truly makes things easier when you don’t know a lot of information on what your looking for. He answered every question we had quick. He’s super funny and didn’t make things awkward like some salesman can. Definitely would love if every place has a guy like Tanner.

Paul was very helpful with our furniture purchase. We strongly recommend shopping with him!

I had a pleasant time, Tanner, the guy who helped us was amazing and so helpful. 1 issue. They were playing Finding Dory in the lobby area without subtitles and the remote wouldn’t work. No Dory, No 5 stars.

Eric was truly amazing to work with. He gave me and my daughter time to look around and get some ideas. He made it so easy to purchase my new couch. And I didnt feel any pressure to buy. Thanks Eric.

Eric was a fantastic salesman! He gave us our space and let us browse. He was always available to ask questions. Our order was not due until end of June, however it showed up in 1 week! Thanks for a great surprize!

Erik helped us find the couch we were looking for. He was an amazing helper. If you need help ask for Erik.

Paul helped me get a great stand for my new Tiffany lamp. Great service , very helpful.

We were looking to replace our 20 year old family room furniture. We wanted a sectional and the challenge was finding a sectional that would fit our 15x15 family room. We went to Ashley furniture and was greeted by Kim Strak. Kim walked us around with us to find a sectional that would fit and we found one. It was the perfect size for our family room which honestly we were so thankful as so many sectionals are much larger. Kim was so lovely to work with. She took the time with us to explain everything and work with us to also find a recliner that would also go with our sectional. We were fortunate that all the pieces were in stock and were able to be delivered that week to our home. From the beginning to end the process was so smooth. Thanks Kim and the Ashley team for a great experience. Also we are loving the new furniture. It looks great and fits our family room perfectly and our greyhound dog loves the new sectional.

Tanner is the best

Found the perfect lamps for my bedroom! Thanks, Ashley for your great selection and helpful salespeople.

Paul made our furniture buying experience painless and easy

To expensive

Purchased a new living room Set from Paul. Absolutely amazing to deal with. I usually don’t like salesmen, but dealing with Paul was different. Made me feel welcome and comfortable. Thanks for everything!!!

Tanner was absolutely awesome! He was very patient and found exactly what we were looking for! 5 stars!!

Paul was able to help us find a new sectional and love seat after our couch was out on back order. Took care of us right away and found a solution quickly

Kim S. Was wonderful to work with! She met us at the door, told us about the sales and then let us wonder around on our own just checking in periodically to see if we needed anything. She was incredibly helpful and we had a great experience!

Eric E was great! Very helpful!

Mark D, thank you, you are such a joy to work with. I’m happy about the furniture that we picked out.

Tanner is absolutely amazing! We went in specifically for a new mattress and he is super knowledgeable, and not pushy at all. He helped us with several Other things! Literally the best customer service we have recurved when buying furniture (and we buy often)! Thanks Tanner!!!

Went in to find furniture and the sales staff was very pleasant and listened to what I wanted. He made sure I found the pieces I needed and did not try to pressure me into purchasing what I did not want or need. Was up front on the waiting period for customizing the sectional. Ashley furniture/the furniture Mart in Elk River is my first stop when shopping for furniture.

Kim was amazing, she helped me and my wife pick the perfect couch and we love it. The entire process was easy and Kim was wonderful.

Tanner was amazing to work with!! Tanner is incredibly knowledgeable on all the furniture and gave us the pros and cons to each. He gave us time to try things out and never pushed us in any direction. He simply gave us all the information we needed and let us come to a decision with zero pressure. I highly recommend working with Tanner if you are in the market for new furniture!!

Kim S. is AMAZING! She was very respectful and made herself available to us whenever we needed her. She was easy-going and put up with us changing our order multiple times :) Highly recommend her for furniture shopping!

Paul D was very helpful and patient with us. Because of him I'll be a returning customer

Very helpful and even more knowledgeable

Tanner was the best help. He has gotten me all of my furniture and was always very helpful when picking it out. Thanks Tanner!

Alonzo and Tanner made a bad situation positive. Tanner went above and beyond to earn us back as a customer. Great customer service!!

Tanner is great! He helped with all of needs.

Awesomely group of salesman they take awesome care of you with all paperwork

Patrick helped us to pick out a temperpedic mattress. We also bought a recliner too that Alonzo helped us find. Good service

Very experienced stuff to sell you fake warranty, don’t buy any warranty on your furniture because you’re not gonna get any money back, you’re not gonna get any repair on your furniture. We will not shop there anymore. I bought best warranty on my furniture, They told me they gonna repair or replace. they don’t keep their promises

Tanner and Patrick at the Elk River store were fantastic in assisting me with my purchases. Thanks to both of them for asking the right questions and showing me the appropriate possibilities such that I could make the right purchases to satisfy my unique requirements!!

Patrick was great to work with. Very knowledgeable and extremely helpful.

Patrick was awesome! We got the perfect couch with no stress and recieved it two days after ordering! Couldn’t be happier:)

I have had the best experience ever dialing with the Ashley Home Store in Elk River, MN. I purchased a sofa in December of 2021 and also purchased the protection plan that they offer for their products. The day after my delivery, I accidentally damaged the sofa. I contacted the protection plan people and they processed my claim and replaced the item. When I worked with the store manager, Andrew and the asst manager, Tanner, they were both extremely easy to work with and went the distance to help me and make sure the whole process was seamless! I would recommend this store to any and all of my friends. They are honest and extremely ethical in their business practices. Thank you guys for a wonderful and very easy experience!

Finding and buying a new mattress is not one of my favorite things to do, but Tanner made the experience a good one. He explained the differences between each type of mattress and gave us plenty of time to try out each one. He was very patient and never pressured us to hurry up and make a decision. Once we decided to go with the hybrid mattress he showed us the different types of bases. We chose the Tempurpedic ergo adjustable base. He told us it may take a few days or weeks to get used to the new mattress. After a week, we love our new mattress and adjustable base. This our 2nd time making a major purchase at this Ashley location and we keep coming back because of the excellent customer service and the fair pricing. Thank you Tanner!

I went into Ashley to look at and get information on a temperpedic bed. I was told from another salesperson that Tanner was the expert with mattress information. Tanner and I went back to the mattresses when Tanner told me he needed to help the guy that was before me that wanted to purchase matresses. That was fine. While I was telling Tanner what I was looking for, he was responding to 5 or 6 questions from front desk into his mouthpiece at the same time. Then he said he needed to go to front desk for a moment and he would be back to help me. I waited for 15 minutes and decided it was time to leave this store. I went to front desk, Tanner was sitting at front desk with another couple. I asked him for height measurements, Tanner wrote on his card and gave to me. His card said he was the assistant manager. Wow, if that’s the kind of customer service an assistant manager gives, I won’t be back. This was my first time in this store and it will be my last. This was very poor customer service. I didn’t find out much about the temperpedic mattresses and bases like I asked Tanner at our introduction.

Jim Hunnicutt was great in helping us pick out a new recliner. His knowledge in all different types of recliners made it easy. Nice experience.

Jim was great to work with - we were able to walk around the store on our own and he was able to help us when we found something we liked! It was nice that he gave us space to look around but didn't hover! I get so anxious making someone wait on me to make decisions! He was very knowledgeable and helpful in selections. Tanner also helped with mattresses and made that process easy as well. We have always been happy with all of our furniture from Ashley - and we will come back again.

Store manager Andrew is short, pudgy, and a nice guy! Helped us find what we wanted and threw in good humor with the furniture. Be sure to look for him if you stop by!

If you go to Ashley furniture Elk River ask for Mark! He is awesome! We just bought a house and furnished 80% of it with Ashley products and we are very happy we did. It was a very smooth process with Mark. He got us everything we needed with little to no work on our end. Great furniture great service!

I purchased a sectional in store with the help of Jim & Tanner. I realized the next day I didn't check the measurements to make sure it would fit in our small, awkwardly shaped living room. It took several phone calls, some measuring, and replacing the order for a different sectional, but I finally found one that would fit perfectly! Jim & Tanner kept their sense of humor throughout & were professional, friendly & patient from start to finish. They made sure I was happy with my purchase & made sure all my questions were answered. They even adjusted my total to reflect a lower sale price that was offered after I made the purchase, saving me $400! I highly suggest visiting Jim or Tanner if you're looking for furniture. They made the process fun & stress free. When things didn't go as planned, they were able to offer suggestions & sort it out quickly. Thanks again, guys!

Tanner is an absolute rock star! This was by far the best furniture buying experience I have ever had! He was very helpful, and accommodating throughout the whole process. I will definitely do business with him in the future.

So impressed. Not only was there selection amazing. They helped us return a previous purchase and get what we really wanted. On top of that they gave us better discounts and financing options. We have been going to Ashley for over ten years for all our house furniture. Wouldn't go anywhere else.

Kind staff

Andrew Robinson, the store manager, has gone beyond my expectations in trying to resolve an issue with one of their manufacturers. Very happy for his help!

My husband and I went in looking for a recliner for our nursery. Alonzo was a great help in finding the perfect one and we actually decided to buy two because it was such a fair price. During our trip, we also spoke with Tanner and decided to upgrade our bed as well. He was extremely knowledgeable and helped us narrow down the best option for us.

Great store, tons of options. Andrew Robinson helped us find just what we needed at a fantastic price!

Andrew Robinson was fantastic to work with. He knew exactly when to provide us with information as well as backing off when we needed time to think. Super knowledgeable and personable! Thank you!

Ashley Furniture really took care of us due to delays on receiving our furniture. Covid really put a squeeze on the MFG of our sofa set, and Ashely really stepped up to offer us workable solutions. In particular, Tanner (our sales guy), went above and beyond to not only keep us notified often on the status of our order but to continually look for ways to speed things up. In the end, the wait proved to be too long, and Tanner went back to the drawing board in finding us a living room set that we would love AND that Ashley would in stock. We ended up finding a set that we liked, but Tanner knew that there was another more expensive LR set on the floor that we liked a bit more. Tanner was able to work it so that we were able to purchase that more desirable set at the price we paid for the original delayed set. That is true customer service. Tanner and Ashley have earned the right to my future business based on how well they handled a difficult situation. Thanks Ashley and Tanner!

Crista Carlson was our Home Finishing Consultant. It was great working with her. Very Informative and she answered all our Questions.Explained all things we needed to know.My wife and I will back to Ashley . We will be asking for Crista.

My husband and children received the best service from Tanner and Patrick at this location! They made us feel welcome and made sure that we were satisfied with everything! We left feeling awesome!

I never rate a place based on 1 visit or experience but i'll make my first exception here. I spoke with Tanner yesterday about shopping around for bed frames for my kids. He was great about showing us where there stuff was and was not pushy at all but informative. We looked around and then went to look at other places. Ultimately we came back here to work with Tanner again and he really made sure that not only my wife and I were good with the purchase but really met our kids there too. He then connected us to Patrick to find the best mattresses for our kids. Patrick was just as knowledgeable and took the same amount of time and care to really help us meet our needs. These two have really made me think that good customer service really does still exist in some places. Thanks again!

Tanner was awesome

My wife and I wanted to buy a sectional for our den and went Ashley's to take a look at what styles and prices were available in the market. When we entered the store we were greeted by Andrew Robinson and he was so helpful. I usually dread furniture shopping because some sales people seem too pushy, like they're fishing for a sale, but Andrew was perfect. He was around when we had questions, knowledgeable about the furniture, and most importantly knew when to give us space to think things through. We were able to find a sectional we loved and got a great price with no stress. It really was a no pressure environment and the best experience I could ask for when shopping for furniture. After our experience with Andrew I don't think I'll have to dread going furniture shopping in the future.

We had a great buying experience with Mark Daly. Very knowledgeable and answered all of our questions.

We have purchased furniture for years from Ashley Home furniture and never disappointed.

Crista was great! We told her what we were looking for and showed her a picture of the area. She was able to show us sectionals that would fit our space. She let us browse and discuss our options and would check in with us without being pushy. The sectional, dining room table and chairs fit perfectly in our new home. We had our furniture delivered and those guys were awesome!

My wife and I went in to look for a new mattress. We worked with Tanner and he was fantastic! He took us through several options, was very knowledgable and educated us on different options. He gave us honest feedback on specific items and never pushed anything on us. Give the man a raise!

Had a great experience at thr Elk River Ashley Homestore. Needed a sofa and a loveseat. I was able to look through the entire store without anyone badgering me. As soon as I needed some help, Tanner was AMAZING. No pressure to buy anything more, super easy transaction and he was a pleasure to deal with!! I was literally in and out of the store within a half hour.. I was able to immediately go pick up my furniture from the Fridley warehouse without any issue at all. Will definitely be returning and sending friends and family to see Tanner!!

Andrew was amazing at helping with getting the furniture I wanted. Would definitely go back if needing anything else.

The date for delivery came and I still didn't receive our couch. So I called. The date has been pushed back they said. Well now I'm annoyed that they didn't let me know, but they gave me free in home shipping to shit me up so we're good. The delivery date is coming up again, still no call. So I called them. End of may or first week on June they say. May 31st is here so I call them again. June 11 they say. Following week I call them again to confirm. Mid June they say. June 11 I call to confirm a mid June date. End of June they say. Well now I cancel and order elsewhere. Let's see how long it takes to get my money back.

Tanner and Paul greeted us so fast and very friendly staff! They knew what we’re looking for right away! We also came in the right time for memorial deal prices and pretty reasonable price for what we’ve bought (sectional sofa and a fabulous kitchen table! Very pleased 😀

Tanner provided great service and a smooth transaction. Highly recommend

We have moved to a different house nearly two years ago and haven't had success finding the right set for our family room layout. We spoke with Andrew about our interests and he was optimistic that he just might have what we were looking for in his Elk River store. After a short introduction to the layout of the store and pointing out some features of items we had already been looking at, Andrew allowed us the space and time to comfortably evaluate the options and narrow our decision points. We hardly had to present our questions because Andrew's practical approach to the product description, manufacturer details, fabric and features checked all the boxes. Andrew was honest and forthright by informing us that many manufacturers were backordered and we would likely need to wait for delivery. We were in no hurry and just thrilled that we had found the options we were looking for. Many stores have displays, but not many have the knowledgeable staff that understand product use and the ability to provide peace of mind that you made the right choice with the right people. Thank you Andrew! We will be back to fill yet another corner.

After waiting almost 5 months for a couch we ordered from another furniture store, and another two months to go, we cancelled our order and walked into Ashley. We had worked with Tanner before so we were glad to see him that day. He was helpful and honest with their inventory and delivery dates and helped us choose the best option for what we were looking for. Our new couch will be available in less than a few days for us.... not several months. Go see Tanner today!

Andrew Robinson helped us today and it was an A+ experience.

Andrew was by far the best person in sales or customer service I’ve ever had the pleasure to deal with! Thank you for making it a great experience!!

Great customer service. Mark in mattresses, and Tanner, assistant manager, phenomenal service, great personal service.

Mark in the mattress department was the most helpful and knowledgable person throughout 2 ashley stores and 3 other companies stores. Tanner was also very helpful and provided me options which was less expensive but fit my lifestyle and needs better. I highly reccomend elk river ashley, very helpful people working here and provide a great no pressure but informative environment.

Kim Strak @ Elk River store was great help very knowledgeable and pleasant to work with. She listened to what are needs were did a great job in helping us finding what wanted. Highly recommend asking for her when you stop there.

We worked with Tanner Meissner. He was more than willing to show us colors, fabrics and a style we were looking for. He was awesome to work with. He fully answered our questions and let us make our decision without hounding us. We definitely recommend him to others.

We worked with the store manager Andrew and had a great experience! We came near closing time and he was very helpful and super quick which we loved! Very informative about financing and helped us pick some great furniture for our new house. We will definitely be back when we need more furniture

Alonzo and Patrick are simply the best! The manager Andrew too very friendly! Visit them anytime!

Crista thanks. This was the first time in a furniture store that I felt good about looking, having a budget, and being valued as a real customer. I did not feel pressure. Even though my price point was lower you still treated me like it was high❤️Thanks you were the best....

Crista was so helpful and patient. It took us at least a week to make a decision, my wife went first. Thanks for helping my wife make a sound choice instead of an impulsive one🙏🏾Happy Husband 🤣🤣

I worked with Andrew, he was so pleasant and helpful to work with. He was not pushy and did not stalk you. He gave you all of the information and went above and beyond even trying to help me find stools to match our table and chairs. I will definitely go back to Ashley just to see Andrew!

We purchased 4 mattresses and protectors from Patrick Hinks. He was wonderful to work with! He was very personable and found exactly what we were looking for very quickly! I highly recommend bringing your business to Patrick at this store.

Working with Kim was a breeze. Thank you

We had a great experience working with Andrew on the purchase of our outdoor furniture! Looking forward to using our new sectional!!

Andrew was great to work with! Excellent customer service.

Patrick Hinks has been awesome to work with. He helped me find just the right mattress and adjustable frame for my aging mother. He did a great job communicating with me on the status and timing of the order. And he introduced me to Stephan who has been helping me find the right chair for my mom. Excellent customer service, gentlemen!!

We walked in and were welcomed immediately by Tanner. He was very inviting and answered all of our questions with ease. After we picked out a bed room set Tanner directed us to Patrick H, who helped us find a new mattress to match our new bedroom set. Both were so professional. We will definitely be coming back for all our furniture needs.

Tanner was an excellent salesperson & helped us find our recliners! Above & beyond service!

We have Worked with Andrew the Store Manager Several different Times Buying our Living Room Set and our Dining Room Set and Also some Bed Room Furniture and Family Room Furniture Kitchen set. He is Very Pleasant and Friendly to Deal with and Very Knowledgeable This is the Only Place we buy our Furniture From and will Continue to Buy From ! Thank You Andrew and Staff at Ashley Furniture Elk River , MN .

Justin was very helpful and answered accurately all our questions. The best store ever! Thank you, Justin!

Helpful place. They helped us, but let us wonder and look.

Andrew my salesman was very helpful when it came to picking out the right fabric and style of couch that was pet friendly for my family. I left with a new couch and did not spend near the amount of money I was expecting to If your shopping for new furniture I highly recommend stopping by Ashley Furniture and asking for Andrew he will get you what you need for a awesome price Thank you Andrew Robinson

We stopped in to pick out a new mattress and living room set this week. Andrew and Marc were awesome, we really appreciate their excellent customer service. It is very rare these days to get this level of service, felt they took great care of us. Thank you Elk River Ashley Furniture!

Crista from the Elk River location gave my family such a pleasant experience I have ordered multiple piece of furniture specifically through this location solely on her customer service alone.

Thank you, Crista C., for helping my husband and me! Seamless purchase of a new couch when in the past it has been a pushy, uncomfortable experience at other furniture stores. Excellent service, great products to choose from, and an overall great quest to find a new piece for our home! Seriously, thank you Crista!

We worked with Andrew the store manager today. He was knowledgeable, honest and professional. We appreciated that he let us look around the store and didn’t feel pressured. He was helpful and helped us find exactly what we were looking for. We would highly recommend this store and Andrew to future customers.

Andrew helped us with all of our questions and was more than welcoming to my family

I will never step foot in another Ashley store in my lifetime. They wanted my 5 year daughter to wear a mask. She has asthma and we told them we don&'t like her wearing masks. The employee said he is just doing what his boss tells him, so we left. I understand this is a private company who can make their own regulations, however as a customer and a freedom loving American, I don&'t have to shop there. I have never felt more discrimination for my daughter in my life.MN mandate states: **Children between the ages of 2 and 5 years old are not required to wear face coverings, but are encouraged to wear a face covering when in public if they can do so reliably in compliance with CDC guidance

We worked with Justin today! He was beyond helpful! He is very knowledgeable and made us feel very comfortable. They price match! We are very happy with our visit and can't wait for our beautiful new furniture! Thank you Justin for the great experience! You are awesome!

Andrew the GM is absolutely amazing! He helped us furnish our entire brand new rambler that we built. He took the time to be patient and understanding of our needs. Thank you!!

Crista was fantastic, got some great deals and really nice furniture too.

I worked with Andrew the store manager and right away I knew I was in good hands. He was personable and let us walk around and really look without bugging us. We decided on a basement furniture set with table and entertainment center. Finished everything up in a timely manner and sent us on our way. A little later I happen to notice the Ashley Website had the same set on sale and called him up. Andrew took care of the price match with no hassle. I highly recommend Ashley in Elk River!

My wife and I just bought our sectional here. We worked with Andrew he was very informative and walked us through the whole process. Would recommend doing business here and especially with Andrew.

Tanner was not pushy, around when we had questions, and very easy to work with. Highly recommend.

great service! Thank you Andrew for helping us!

Shopping at the store was great! Then it’s been down hill ever since. Furniture delivered broken in June and still waiting for replacements. 3 months later. Whenever I call it’s coming “next week” well it’s been scheduled to come next week since the middle of August so I won’t hold my breath on it ever making it here. Time to return this stuff and shop elsewhere.

Amazing costumer service. Everyone was helpful and polite. If you needed anything they would help out. Plus great deals and prices for all furniture in store. Shout out to Andrew who is an example for those who want to do great at customer service.

Andrew Robinson was wonderful to work with! He’s knowledgeable, honest and genuinely cares for the people he is helping. Andrew is also exceptionally patient and wanted to make sure our furniture selections were right for us even if it meant walking from one end of the store to next several times. Thanks Andrew!

I dealt with the store manager Andrew and he was great help. He didn’t give me the run around and didn’t crowd us after he asked me what I was looking for until I found the desk I wanted and went back and found him. I would recommend the store and him for anyone looking for furniture.

Tanner was quick and polite. Showed us exactly what we were looking for in our price range. Will definitely be returning for future furniture needs :)

Tanner was super quick and amazing!!

I worked with Kelly at the Ashley in Elk River, SHE IS FABULOUS! If you want a non pushy stress free furniture shopping experience then ask for Kelly!!!! We must of sat on every couch in the place and she was so patient and then after we took up like half her day we left to look at other stores. We ended up coming back and she was extra fabulous the 2nd time round. She even helped us out when we were having scheduling problems with delivery. Kelly is a Rockstar, I am telling you if you need furniture go to Ashley in Elk River and ask for Kelly Knese. It was by far the best furniture buying experience I have had to date! THANK YOU KELLY!

We walked in, and was greeted very friendly by Kelly Knese at the Elk River location. She explained all specials (%'s off and clearence) and left us to browse. After finding a kitchen table we liked- a lot, she ran our numbers, and came back, making us happy. We also we aware of the late shipping possibilities, as she explained that to us as well. Due to her customer service, the time frame of shipping didn't even matter!! It was 3 months, mind you. Kelly went above and beyond to make sure we got what we were looking for, and came through with finesse. We will definitely make Kelly our "go to" when shopping for our wants and needs. THANK YOU Kelly- you made our Saturday dinner to be even more delightful!

SHAMEFUL SERVICE!!! We worked with Assistant Store Manager, Andrew Robinson and found a couch we loved. We asked for a price match and Andrew was able to match the price. However, we were bummed to hear the product wouldn't be delivered until end of August/September so we decided it wasn't for us. Long story short, we recently returned to the store (approx. 1 week later) to purchase that couch. We asked for Andrew so he could get credit for the sale as he had helped us previously. He was not working that day, so we spoke with someone else and explained the price match and that we now want to buy. She said she'd give him a call and get back to us. She came back and told us Andrew said he would have NEVER matched to that price and had no idea who we were or recall that price match. This was extremely irritating to hear!! Awful customer service, Andrew Robinson and you should be ashamed of yourself!!! Happy to say we took our business elsewhere and couldn't be more thankful!! We will never return to Ashley or their partners, and will make sure friends and family don't either 👍

I worked with a young guy named Tanner, and he was incredible!! He knew exactly what he was doing, he was very knowledgeable, very helpful, very honest and willing to give his opinion to help me out. Most of all he was probably the kindest sales person I’ve ever had the good fortune to work with, and I would gladly come back to your store just to be able to work with him!! I bought quite a bit of furniture, and he never made me feel rushed. I would recommend Tanner and Ashley furniture to anyone I know looking for new furniture. Thanks again for everything you did Tanner, you were amazing!! Cassandra Glaser

My experience was absolutely wonderful. Having browsed your website, I knew exactly what I wanted. Tanner made that happen. He was professional, informative, thorough, patient and knowledgeable with great humor and a personal touch that made my experience completely understandable and exciting!!! I am very excited with my new furniture purchase and I have no doubt I will work with Tanner in the future!!! Thanks again!!! Shelley Roe

Tanner was great at helping with my purchase of a new sofa and love seat. Very personable and great customer service.

After visiting multiple furniture stores and feeling overwhelmed, Andrew at Ashley Furniture in Elk River was awesome to work with. He provided excellent customer service and was respectful. Thank you Andrew for making me feel comfortable and helping me with a big purchase. I truly appreciate it. Molly L

Tanner was very professional and knowledgable about the furniture. Offered us multiple options of what we were looking for. He made it an easy and fun experience. Awesome customer service!

I brought a new bedroom set at the Elk River store.Our salesperson Tanner was really helpful and knowledgeable.Me and my wife are really happy with our Purchase.

Very friendly environment! We had so much help/fun from Tanner. We told him what we wanted and he showed us everything there is to offer. He went above and beyond to help is out! We loved our experience there! We recommend this store to everyone! Thank you!

Great selection and pricing! Tanner was friendly, welcoming and knowledgeable and went above and beyond to help us find the perfect living room set. We will be back for all of our future furniture needs.

Tanner is super funny and reasonable. Thank you!!!

Very very friendly. Deserves a big raise. One of the best. Will highly recommend him to my friends. Good job Tanner

I was told my bed would be delivered 15 days after I purchased it which was completely fine because I understand the delay because of covid. The day comes and I only receive my mattresses. The delivery guys tell me it’s on backorder which isn’t possible since it was a floor model. Then the delivery people I called said the store never sent the bed to the warehouse for delivery. I call the store and am told that they sent it to the warehouse but they now had no idea where the bed is. 4 hours later I get a call saying they found the bed and will deliver it in 2 days. 2 days later I haven’t received the call for delivery and I called to find out what time it would be here, I’m then told that delivery isn’t set up for me and now they are saying it will be here in a week. Very unprofessional and no one knows what’s going on.

I went to shop at this location and our merchandise specialist was amazing Tanner meissner. He was great at giving us the information we need and he was well informed when it comes to questions about the items we had questions about

Very disappointed after my experience today at this location. (We were hesitant to return after multiple poor quality purchases a few years ago, but with COVID we wanted to look close to home.) Called and made an appointment-very ready to make a purchase for our living room. Was in there for 45min with one less than pleasant experience with an older male sales associate (he was also the one I talked to over the phone and had already thought on the phone that that conversation was not very professional). I indicated I needed further details on multiple pieces and had very detailed descriptions of what I was hoping to purchase. He never came back after he said “keep looking.” He did not once came back in those 45minutes but rather helped a woman (who came in at least 20min after me) who was purchasing decor. Very disappointed I even attempted to support this location. We will be taking our business elsewhere and not returning.

After having found my item online, but having an issue with the delivery process, I called the Elk River store and spoke with Andrew, the store manager. My issue was resolved- Great professional and friendly service! And bonus - my item will be with me much sooner than originally expected.

Excellent experience at Ashley furniture today. Got a killer deal on a sectional sofa. Thank you Andrew for your patient, knowledgeable and courteous service!

Tanner the manager and Sue in the mattress department went over and beyond to give wonderful customer service. It made for a wonderful buying experience

Shopped at the Ashley Furniture in Elk River. We were looking for a recliner and a sofa. Jamal was very helpful! He made it a very good shopping experience. We appreciate his assistance. My furniture was delivered today and I really love the new look!

We had a very good experience at Ashley, Tanner was very knowledgeable and made it much easier, and NO stocking! We were really pleased and will definitely work with Tanner again! Highly recommended

Tanner did an amazing job helping us pick out the perfect sofa and loveseat. Very helpful and knowledgeable. Highly recommend him!

Not the quality I'm looking for

Love going to Ashley in Elk River. Kim is very friendly and excellent sales person. Always have a big smile when I come in and is very welcoming. Kelly also is very friendly and very helpful. Both Kim and kelly have that smile that melts your heart and are very friendly and professional. . They rock and I wouldn't want to work with anyone else than them. Roberto and Lillian

Jamal (new salesman) helped us purchase a sofa and recliner and did a AWESOME job. We had gone through One stop bedroom and had a horrible experience! So thank you for great customer service.

Prices are pretty high

After visiting 4 other furniture stores and feeling drained, Ashley Furniture in Elk River was a breath of fresh air! Andrew kindly greeted us, and after letting him know we were "just looking" he let us shop around on our own. Tanner was also very pleasant in making sure we were taken care of. Neither of these gentlemen were salesy whatsoever, and clearly understood when we needed help and when we wanted to shop on our own. We found the perfect bedroom set, and were shocked at how great of a deal it was, but needed to get our kids home and think on it with a clear head. Andrew was busy with another customer, so Tanner promptly printed us a quote and handed me both his and Andrew's business cards. This showed me the integrity and team culture they represent, because it was not a selfish dogfight to get a sale. I returned a few hours later and Andrew helped me with the paperwork. He had it done and delivery set up in no more than 15 minutes! They also provide free local shipping, and for only $99.00 more, they will carry in your furniture, assemble it, place it in the desired location(s) in your home, and haul away the crazy amount of packaging. This was a no brainer for our 6 piece bedroom set! We had a wonderful experience through and through, with complete clarity, and no feeling that we were being sold. THANK YOU, Andrew, Tanner, and Ashley Furniture for the great deal on our new bedroom set, and for your great service! We will be back when it's time to shop for furniture again. =)

As usual, a pretty good experience, along with a decent selection of furniture.

Couldn’t be more pleased with the customer service at this store. Andrew my salesman has gone above and beyond to make sure my needs where heard and taken care of in a timely manner. I will definitely make this my go to store for all my future furniture needs.

Andrew was super helpful and not high pressure.

Andrew was very helpful in finding what we needed with no pressure to purchase. Lots of different selections. Prices were very reasonable

Delivery of furniture over 2 weeks late, ordered to have before Xmas and told no problem, I called several times and left messages and talked to front desk lady that knew nothing, she told me store manager would call me, took 5 days for store manager to call me back and when they did return the call it was the floor sales reps whom also knew nothing and was incredible rude! I will NEVER shop here again!

Was a good experience the staff is nice and after shopping around found they had the best quality for what I was buying in my price range.

I ordered 2 recliners on a Black Friday deal. When I was paying for and the sales guy was getting my info I gave him my new phone number. He put it in the computer. He told me they should be in on that following Tuesday and I will get a call. Tuesday came and went no call. I called them on Friday, they were in. I looked at the bill of sale and my old phone number was on the slip so no wonder I didn’t get a call. Got them home, they weren’t rockers like the ad stated. I called and I was told it was a misprint but was told that the recliners were good ones being made in Wisconsin. The card board box that they came in clearly says made in Vietnam. I like the recliners and for the price you can’t beat them. Just a shame about the mixed-up stuff that happened. It seems most companies are this way now.

The wife and I were greeted by the store manager and he was awesome to work with. He explained the layout of the store and how the pricing worked, then we we were on own way shopping through the store with no pressures. We found exactly what we were looking for at very good prices. Would definitely recommend to family and friends and will go back for future needs. Great experience!

Went to Ashley Furniture today and was greeted by the most awesome customer service professional I’ve meet in years! Kim Struk was just a delight to work with and couldn’t have been more informative and helpful. Bought a new living room today! Thanks Kim!

Tanner was very helpful and knowledgeable. Great experience!

He can help! Excellent people

Tanner did a great job on helping me with an awesome deal , I would definitely be back for more furniture..... I got a wall fireplace and I thought the set up was wrong , so I was upset because I was getting the ran around with Customer service but ( Kendra ) was very nice and help me right away , then talk to Tanner and I was upset, Tanner was still very nice and had patience with me , I was very wrong about the right side door , I am Very Sorry, Tanner is the BEST , and my cousin brought a Table, Tanner help her and me we both left Happy . Asked for Tanner to help u get all your Furniture from here , I’ll be telling everyone plus they do price match

Tanner was an awesome sales person. Really helped me bring my room together. Definitely get the protection plan! It’s worth it!!!!

Andrew was extremely helpful. Redid my order for me with changes I made multiple times.

Tanner was so helpful!

Tanner is the best!!!

My wife and I bought a reclining loveseat from Andrew, the store manager. He was very helpful, showing us all our options and answering all our questions. He absolutely did not try to upsale us to buy the more expensive piece and he didn't pressure us to buy from him when we weren't sure. If you're in the market for new furniture I would highly recommend Andrew and Ashley Furniture Store in Elk River. Thank you Andrew, we will be back for our future furniture needs!

patrick and tanner made our time very enjoyable, both very pleasant - knowledgeable- informative.

Purchased an accent bench last week. The local folks were great. I do question the quality assurance on the corporate level. Opened the box today to put it together and there was no hardware. Such a simple thing to be overlooked. May I suggest a checklist or have an inspector check the box to make sure ALL needed parts are packed before shipping. No one apologized or seemed to care...instead I was left with the perception that this was business as usual. Got a refund, still need a bench, will spend my money where this detail will not be overlooked.

Beautiful furniture but way way too expensive and to charge $90 for delivery when I only live 11 miles away

Purchased a number of pieces here, great staff, not pushy.

We we very pleased with the service that we received from Tanner.

Fair prices ..

Great deals for Labor day. Justin and Ray were very helpful and awesome to work with. Count on them to do the best for you.

Super nice staff

This store is the best, Kim our salesperson was so very helpful. I bought a beautiful dining table set. After we set it up I noticed that some rude person tried to carve their initials in the top of the table. I spoke to Kim, she gave me a number to call for customer service. Not only did they schedule a quick delivery of a replacement table, but they also set it up and took down the bad one. This is why I keep going back to Ashley! I just love that store and their employees! Thank you!

Bought a mattress but:a little pushy on the mattress protector. Had some good deals. Just have to be a smart consumer.

Nice selection of furniture at great prices. Friendly staff.

We had a wonderful experience with the ElkRiver Ashley Furniture Store! Tanner went above and beyond helping us figure out what end tables would look best with our couch and loveseat we purchased. He helped us out with financing as well. We are waiting for the furniture to be delivered August 16ish. . . . very excited! Ashley Furniture Elk River was waaayyyyy more helpful than the Albertville location. . . . I don't do reviews as a rule but felt Tanner and Ashley deserved a 5 star review! Thank you so much Tanner and Ashley Furniture!

Tanner was awesome. Great help.

Andrew Robinson was very helpful and knowledgeable! Made our shopping experience fun and easy!

Positive, energetic and a GREAT help for a tall order.

Bought a number of pieces from Andrew Robinson. The whole process from the selection, purchase, and delivery was flawless and fun. Andrew was awesome, very knowledgeable and personable. The delivery guys, Jesus and his partner were awesome. They moved a whole truckload of furniture in without so much as bumping a wall! They were two of the hardest working guys I've seen in a long time. Very polite and professional. This is a reflection of strong leadership within the company and it derserves to be recognized. Highly recommend!!!

Tanner was very helpful, polight and allowed us to walk are and he came to check on us, no pressure. Very nice experience and furniture!!

Tanner is so personal and can answer pretty much any question. When he is dealing with you you feel that you are an important customer and not just $$. Jane shadowed him for training and doing a great job. She asked questions to make sure she got the correct information. She was more like a friend than a sales person. I will be buying more from them for sure!

Had a great experience with Tanner and Jane from Elk river! Elijah sent us over from Albertville and they were all friendly and helpful! Will see them again!

Great quality furniture for a great price, thank you Tanner and Jane for great customer service.

Tanner and Jane were very helpful amazing customer service!!!

We had a great experience with purchasing furniture and the sales associate we had was awesome (younger new girl). The problem came when the furniture was not delivered due to the weather. We had called the night before to see if they would deliver in the snow and they said they would, but if it was too bad, we’d get a call first thing in the morning. That didn’t happen, after taking time off work with limited vacation time, the call came at 11:30 that the furniture delivery was cancelled. We called the manager, Andrew at the store and he promised to have the furniture delivered on a Saturday to avoid taking more time off work, promised the delivery fee would be removed and the few items that we had for pick up would be delivered instead. Furniture came and the delivery people said that they were told we were going to be “problems” to deal with. The items that were going to be delivered instead of us picking them up were not in the delivery, so Andrew promised to personally deliver them, but after being put off, we just picked it up. The delivery fee was not removed as promised either. Won’t be going back, I highly suggest going to a different store for your furniture needs.

Expensive and thought everything was the same styles nothing unique to other stores. Some things looked cheaply made.

We bought a sofa, loveseat and recliner today and Tanner took great care of us! He was funny and honest! Thank you Tanner!

We had a good experience with Ashley Furniture in Ohio 11-years ago so we decided to visit the Elk River store. We were immediately greeted by Tanner upon walking into the store . He was very pleasant and took us to the furniture my wife explained she wanted for our new home. The chairs she wanted were exactly the color and style she was looking for and at clearance prices. While we were satisfied with our Ashley Furniture experience, we decided to try Becker Furniture in Becker for comparison. We are so glad we did because we found Becker's selection disappointing. Yes, they do have a huge store, but we did not like their colors (too much grey) and most of their furniture styles. We then went back to Ashley Home Store to find Tanner and make our purchase. Ashley has many delivery options. My wife got exactly the two chairs she wanted and we like the way Tanner worked with us. Be sure to check out Ashley Furniture store in Elk River and ask for Tanner. You will not be disappointed.

We had a good experience with Ashley Furniture in Ohio 11-years ago so we decided to visit the Elk River store. We were immediately greeted by Tanner upon walking into the store . He was very pleasant and took us to the furniture my wife explained she wanted for our new home. The chairs she wanted were exactly the color and style she was looking for and at clearance prices. While we were satisfied with our Ashley Furniture experience, we decided to try Becker Furniture in Becker for comparison. We are so glad we did because we found Becker's selection disappointing. Yes, they do have a huge store, but we did not like their colors (too much grey) and most of their furniture styles. We then went back to Ashley Home Store to find Tanner and make our purchase. Ashley has many delivery options. My wife got exactly the two chairs she wanted and we like the way Tanner worked with us. Be sure to check out Ashley Furniture store in Elk River and ask for Tanner. You will not be disappointed.

We purchased our dining room table from Ray and loved the service he gave us. He let us wander around and take our time while checking in. We found the perfect farmhouse table for our new house. He worked with our budget and was flexible with our toddler being busy!

We shopped at the Elk River Store and could not of asked for a better experience. The salesman, Tanner, was friendly but professional and knowledgeable of the furniture we were looking at. The excellent customer service continued when we picked up our furniture assembled and ready to go. The items we purchased did not work out for us and in the return process the professionalism and friendliness has continued. I highly recommend this store/salesman, as we will be stopping there first as we purchase more furniture in the future.

We shopped at the Elk River Store and could not of asked for a better experience. The salesman, Tanner, was friendly but professional and knowledgeable of the furniture we were looking at. The excellent customer service continued when we picked up our furniture assembled and ready to go. The items we purchased did not work out for us and in the return process the professionalism and friendliness has continued. I highly recommend this store/salesman, as we will be stopping there first as we purchase more furniture in the future.

Andrew was absolutely great. He helped us find the perfect living room set and made the experience pleasant. Never pushed us toward anything and never hovered but managed to be there to answer questions and offer suggestions to space issues.

Andrew was great. Made furniture shopping fun. Customer service was awesome. Cant wait for them to deliver our new couch and love seat.

Tanner was extremely helpful and we go back to Ashley furniture just to see him. He really goes above and beyond for the guest and I am so happy with our new couches!! He was patient, kind, and he helped us find the right product at the right price. I am so happy with our purchase! Thanks Tanner!

Andrew was pleasant, fun and informative. He was very attentive to my needs for past purchases and current purchase. Would highly recommend Andrew to answer all questions. make great suggestions and make your experience wonderfully memorable. Great listener! Thank you!!!

Andrew was so helpful and knowledgeable about the pieces I was interested in, and he also has a great sense of humor. Confident in my purchases. Thanks Andrew!

Tanner was very helpful and have worked with him multiple times. Great deals and great service. We will return again.

Tanner and Patrick were the best. They need raises. They helped me with all my furniture needs and kept me entertained throughout the process. Cheers lads

Tanner and Patrick is great with helping and everything else i needed

Tom smaby is always great to work with!

Cheap furniture.

We are very pleased with Ashley furniture in Elk River, Tanner and Patrick took wonderful care of us!

My expirience at Ashley Furniture Elk River was great. My salesman Tom Smaby was amazing. He was very knowledeble and answered every question i had and never hounded us. To could sell milk to a cow. He makes you feel comfortable. Even when spending big money. Thanks Tom!

Great service. Very helpful. We have a smaller living room that's hard to fit seating. Tanner helped us go through all our options to find the best fit. Can't wait for it to arrive on Tuesday!

Andrew was great and helped me with everything I needed! Would 10/10 go again! :)

My wife spent some time in the store and was extremely happy with the customer service she received during each of her visits. Tanner and Susan did a great job going above and beyond to give the kind of service we all like shopping with. Attentive and relaxed, they both answered all of her questions, and convinced her to finally make a purchaese, after weeks of searching. Tanner was responsive to her calls and emails and made shopping with him extremely easy and pleasant. We’ve since bought two more times and are going back for a fourth trip soon.

Tom Smaby was absolutely super helpful, and easy to work with. He was very friendly and helped us find exactly what we were looking for!! He was also kind enough to recommend us to his favorite local restaurant. We will definitely be back for future purchases! Thanks Tom! Looking forward to doing more business with you!

I walked into the store with a vague idea of what I was looking for for new livingroom furniture. Tom Smaby approached me within a minute! He asked LOTS of questions to help me narrow down my search. I answered everything as best I could. When we finished, he says “come with me. I think I have just the thing”. The very first piece he showed me was exactly what I had in mind! The perfect sectional that I could customize to my specific room and families needs. AND it was on sale and in my budget. I looked around at a few other items, but kept coming back to the one he suggested. Fantastic customer service, honest about pricing, and listened to all of my needs and wants. Absolutely no pressure, he truly seemed like he just wanted to help me find exactly what I needed. Thanks for a super easy buying experience Tom! - Cori Westphal

We are so happy that we purchased our new kitchen table from Tom Smaby. He was so personable and knew exactly how to help us choose the right table for our family. We definitely recommend checking Ashley furniture in elk river!

They will absolutely slip extra to your bill without you noticing. Look out. They are not honest.

Tanner was helpful

Tanner did a great job!

Tanner is a great sales representative. We had been searching for a table for a while and he was able to find one for us in 20min. Great experience and very friendly!

Tanner was a great help today! Went in looking for a table and he found the perfect one! Definitely would recommend him for any furniture needs!

We walked in with a solid idea of what we wanted. Tom Smaby listened to our requests, showed us over 6 options and we ended up back at the 1st one. He listens and and didn’t rush! Great customer service ! Excited for our new sofas!

Tanner was great!!

Patrick and Tanner were so helpful and nice. They made purchasing easy and enjoyable. Great experience.

I purchased a king headboard today and I couldn't be more satisfied with the help I received! Tanner had excellent customer service and got me a great deal on the piece I purchased. I definitely recommend coming in and chatting with him the next time you're looking to purchase something for your home!

We had an awesome experience at Ashley Furniture. Tom was absolutely amazing and got my mom the chair that was comfortable and what she needed!

We had a great experience today looking for a recliner. Ask for Andrew, he was the best we’ve had in the furniture sales business. If I could add more stars to this review, I would!!

Andrew Robinson was great to work with!!

Tom Smaby was great to work with. Very knowledgeable. Thanks Tom!!

Walked into Ashley HomeStore with the idea of how much I wanted to spend and what I was looking for as far a living room arrangement. Andrew was extremely helpful the moment I walked into the door. I came back the next afternoon to get the second loveseat that was still mentioned as part of the manager special that weekend and he was right there to assist me with my order. Was able to pick up that day from the Fridley Warehouse location and now I am waiting on my delivery from Ashley on my second loveseat. Customer service was top notch and I am completely satisfied with my purchase. They will treat you right.

Upon entering Ashley Furniture in Elk River "just to look around", I was warmly greeted by Justin Previti. Justin asked me first how I was doing before we started to discuss what brought me in. While starting to move forward in the store, I spotted the Bolanburg Collection. EXACTLY what I was looking for when we complete a remodel project. Justin took the time that evening to answer many other questions I had and then again has been wonderful in getting back to me within a timely manner to many emails we exchanged about options of what was available, law-a-way, price matching and then some! He has been very patient with me. What I really noticed was his knowledge in current trends and design. With his customer service and the product line and fine quality of furniture Ashley has...I WILL DEFINITELY BE BACK! So, stop in to see Justin! He will give you the best customer service! By the way...I can't wait for my Bolanburg dining set to be in our home!

Tanner was great to work with! He took the time to walk us through multiple couch option to make sure we knew what was availabe and what would fit our family. Thanks so much for all your help Tanner!!

Tanner is the best. Helped us find exactly what we needed. We will be back. Thank you!

Tanner was instantly there to help us as soon as we walked in through the door! He was polite, professional and personable. He helped us through getting approved to spend enough for the items we prioritized getting. As for the paperwork, he was so thorough and even had a fellow team member look over his paperwork to make sure he didn’t miss a single detail. We were not surprised he didn’t skip a beat :) We are so excited to get our furniture!

Tanner did a fantastic Job. Super informative, no pressure salesmen.

I have been in Ashley multiple times over the last few months and Tanner has done an amazing job of going above and beyond to help me. We asked for some time to look on her own the first time we were there, and he gave us space. When I had questions and was ready to discuss purchases, he was helpful and courteous, without wasting my time or being pushy. Great service and would definitely recommend to others.

OMG !!! I had a perfect customer service, they were so nice to me and did a great job for to get approved!!!

Bought a mattress from Patrick, it was a very easy and laid back experience.

Tanner is awsome and he likes Destiny PS4!

My husband and I recently purchased a sectional sofa for our family room. Andrew Robinson was incredibly helpful as we spent hours (over many days) looking at various options. He was knowledgeable, honest, and so pleasant to work with. I would highly recommend Ashley!

Great customer service by tanner. Lots of choices.

Great service all around. Tanner was very helpful.

Went here with my parents to buy furniture for our new home. Great furniture, amazing customer service and experience was great. If you are looking for the best available service, you have to go see Tom Smaby. He was kind, professional, and great to work with.

Tanner was great to work with, and went way above and beyond to help find the right pieces of furniture.

We just finished our basement and were having a very hard time finding furniture that was just right as we have the dreaded L shaped basement. Tanner, helped us so much with not only finding the best pieces for our space (including an incredible massage chair), he also helped us with layout plans. He was amazing to work with!

Worked with Tanner and he is amazing! He helped us find some amazing furniture and we will be back when we need that new bedroom set!

Tanner was awesome. I gave him my budget and he found the perfect loveseat! Wonderful shopping experience! Thank you!

Awesome...

Tom Smaby was nothing less of excellent and will continue to do further business with him as the years continue

Tanner our sales guy was great, nice store, but you can not count on their delivery service. Completely incompetent.

Love love love the store what a great experience . Worked with Tony he was amazing he heard what we had to say, and made my decorating dreams come true. Was just going to get a sofa he recommended if you want to make your room pop then you need to add some accessories like a lamp, rug, pictures and so forth. What a great transformation I'd recommend the Elk River furniture Mart and Ashley Home store to all my friends. if you want to beautiful home stop and see Tony. AKA ....(Y-not) 😀 Love my Home 💕 Marilyn 💕