Ashley Store Mankato, MN

Working with Lynn m is great experience she helped and answered questions we asked

She’s a very great sales person very nice and very helpful

Lynn greeted us as soon as we walked in the door. She walked us through the store helping my mother-in-law find the perfect blue loveseat. We had a great experience!

Service was wonderful and the sales lady was very knowledgeable. We came in for a mattress and had a decision made in less than an hour!

Lynn is awesome and so helpful. Great customer service and product.

Came in today had a great experience looking for furniture from Ashley Mankato had help from Amy Z helped us determine the couch we wanted for our new home

My wife and I had just moved to Minnesota and I wish we went to Ashley's. Lynn was extremely helpful giving us time and ideas to furnish our new apartment. Highly recommend Ashley's and Lynn for help

Lynn and Amy were a delight to work with. They helped us pick out a mattress that was perfect for us. We were shown lots of options and given the pros and cons off all the different options and helped narrow us down to a purple mattress!

Great customer service from Amy Z. Helped me especially with mattresses and finding the most perfect pillow.

Excellent service. Amy helped me find all the options that fit the description of what I was looking for. I found something I wasnt even expecting but am extremely impressed and satisfied with the service.

As always a great experience, we worked with Lynn M. as we have in the past. We bought a new mattress and bed frame this time. She is so friendly and remembers us and is super knowledgeable and helpful with everything. We loved the sofa we got last time and are super excited to get our new king bed!

Jay is amazing! Helped us purchase a king mattress & bed frame with no pressure and all the right information. He tailored to our needs & preferences and we are super happy with the customer experience we got! Will definitely be back

Me and my Dad were in here today looking around at furniture at around 3:00,not 1 person who works there even came to ask if we needed help while we were there and it was not even busy,then as we approached the front of the store there was an employee sitting on a recliner and when he saw us asked if we had been helped ! He did not even stand up or ask us if he could help us find anything,then as we walked out he was still sitting in the same recliner and did not even say thanks for stopping or have a nice day ! Very bad customer service if he worked for me I would show him the door !

Jay was such a wonderful help! He was very thorough and attentive to our sleep needs. I cannot wait to sleep on our carefully selected mattress and pillows! Thanks Jay Q!

Jay was super friendly and knowledgeable. He was very thorough and made sure to ask all the right questions before selling us anything. Couldn’t be happier, highly recommend!

Friendly and knowledgeable assistance!

Friendly & nice space , made sure I got what I needed

Amy Z was very knowledgeable, attentive and efficient. She helped us choose our living room set and completed the purchase for us. Highly recommended!

Went in for a rug and Amy Z was extremely helpful and honest with her design opinions. She helped me choose the right rug out of the 3 I liked.

Amy Zimmerman did a great job catering to our needs. Gave us options and patiently waiting for us to make up our minds.

Lynn M did a fantastic job taking care of us. We had a lot to purchase and she was very patient as we worked through each room.

I loved the treatment. It was the best treatment, especially from Linda.

Amazing!! No pressure, no nonsense customer service. Amazing financing options. Chris Maxa was wonderful!! Highly recommended.

Very helpful and kind staff. Made purchasing a mattress 10 times easier.

Lynn was magnificent! She went above and beyond expectations! Thank you!

Amy was incredibly supportive throughout the selection process and purchase.

Have now bought Bedroom, Dining Room Livingroom and Sunroom furniture! Love love working with Lynn at Ashley in Mankato!

Lynn has been an absolute pleasure to work with.I wasn’t sure exactly what I needed and Lynn was patient and helpful explaining all the different opinions .All around a great experience.

Excellent service, knowledgeable and friendly staff. Thanks for helping us pick out a new matress!

Lynn provided excellent customer service to my boyfriend and I when we were in need of mattresses. It was a wonderful pleasure meeting Lynn and having her provide the best quality service from this company to our family and we will be forever grateful for her and her kind service.

Jay was the absolute BEST!!!! So knowledgeable and helped us figure out what was best needed for our family! He was incredible!!! So thankful we were able to work with him!

Lynn M. did an outstanding job in meeting our needs for a bed. Her assistance was both thoughtful and efficient.

It was so awesome to walk into a wonderful store and be met by Lynn who immediately greeted me with the most beautiful smile and telling me she liked my shirt. I knew immediately she loves Jesus which was extremely special to me. I was then asked about what I was looking for and she helped me make my decision by sitting on the most luxurious couch I’ve ever sat on. I told her I would take it. I’m so thankful I went in there and today they have a special where you can save 15%. What a deal because that was my shipping delivery charge. Plus, run in today as huge tariffs are going to start in three weeks. Have a blessed day and always remember to keep Jesus first just like Lynn did in selling me a beautiful couch.

Such beautiful furniture

I went to Ashley this afternoon to get a lift chair for one of my individuals. What's cool about Ashley is because the chair is needed for medical reasons, they didn't charge tax. Amy Zimmerman was the salesperson, and she did an awesome job! So, if anyone needs a lift chair for their individuals, go to Ashley next to Aldi!

Came in looking to just test out some purple pillows before deciding if we really wanted to buy one, Amy helped us decide on getting two and got us a great deal on them.

Very helpful and kind.

Went shopping for furniture. Not sure exactly what I wanted. Lynn was great of understanding where my mind was wondering She is truly awesome and amazing with everything.

Amy provided excellent service. Made sure we stayed in our price range and got us exactly what we needed!!

Amy Z was excellent, and very easy to work with!

We were just looking. Lynn was very persuasive but understanding that we were on a quest for new beds. We left with a lot of info but no decisions. After checking out a few other options and places, we came back to Lynn at Ashley as she seemed to have the most information and the best deal. This time we made the purchase.

Amy Z did an excellent job helping us find a new sectional couch, purchasing it, and setting up delivery!

My friend was buying furniture for the first time today and Lynn M was the biggest help. She was very personable and made my friend feel very comfortable investing in such an exciting purchase . She truly cares about providing the best service, we kept saying she felt like our furniture mom because of the experience we had with her. Will definitely be coming back to her when it’s time for me to furniture shop!!

Nassar was great to work with, as he knew where things were and all the details about the furniture. He had great suggestions and helped us to make informed decisions about our options. The delivery guys, Erick and his assistant, were fast, careful and efficient. Also very kind and friendly. They represented your store well.

Excellent working with Lynn Mullan

Amy was outstanding helping us find the perfect lift chair! Patient and very knowledgeable with every question we had for her. Love this Mankato location!!!!! Amy all the way!!!!!!!

Lynn was an amazing sales person she helped me find exactly what i was looking for and was amazing help.

Lynn helped me at the Ashley store in Mankato, MN. She was very helpful. Helping me find the right product. It was not in stock, however she ordered it for me to pick up in a week. She was polite and professional!

Chris and Amy are the best to work with!

Amy was super helpful and was very knowledgeable!

Thanking Amy for the help.

First sales person was very friendly. Second person was friendly apologize for being late told me that the bed would be put aside for me that day so that way the next morning when I came to pick it up, it would be ready. Sales person told me the best time was right when they opened to pick it up. Next day go to pick up the bed called several times once to let them know I was there. They told me to go to the back. They told me somebody would be back there to help load. Second time I called I asked if somebody was coming back because I was still waiting. Was told the worker should be in the back. Finally was met with the sales person that opened the back door. He asked me if I could go run errands while he found the bed even though I had told him I was already waiting for 20 minutes and that the sales person agreed at 10 o’clock would work. He had an earbud in one ear and kept cutting me off. I finally said if this is too much of a hassle, I can return the bed. He then proceeded to get another coworker in which I had to call the store again to see if a worker was coming to the back. The individual that I made my transaction with proceeded to also have a bit of an attitude after I had to say twice I will return the bed It’s no problem if it’s an issue for you guys. She then went on a story to tell me that the individual that’s supposed to be working in the warehouse is also late. In my opinion, this company, lacks professionalism, communication and respect for customers will not be shopping with Ashley’s again.

Lynn was very helpful

Amy was great! She let us take our time browsing before walking through details and questions with us. Enjoyed the conversation and appreciate her knowledge. If she wasn't sure on something she was quick to find the answers.

Amy was amazing! She was really helpful and great to work with.

Amy Z was super helpful when finding our couch when we couldn’t decide which one we wanted to go with. She was super friendly and knowledgeable, and even made us laugh a couple of times when talking about her cat. If you need help shopping for furniture she is the person to work with!

We had an AMAZING experience!! Lynn was extremely helpful and made the experience feel like we doing business with a longtime friend! We will definitely continue to work with Lynn for any future purchases!

Amy was helpful and willing to answer any questions we had. She was a new employee so if she didn't understand something, or we asked a question she didn't know the answer to, she looked it up or talked to other staff. The other staff were helpful and kind and seemed to support her, while also encouraging her. Seemed like a positive work environment as well as a great place for us to purchase furniture!

Lynn was very helpful, and has a great personality.

Absolutely loved the staff, they were very friendly and helped me find exactly what I was looking for. Lynn was extremely helpful when it came to suggestions about what works for me and my budget. I bought a mattress and I really like it.

Chris was really helpful with my purchase today he greeted me right away, & had an answers for all my questions. Greet experience I will definitely come back for other furniture needs

Amy was super helpful in finding exactly what I was looking for!

Lynn was so helpful and knowledgeable. She was also very thorough. She offered other decor options for us.

Lynn helped us purchase our furniture and was very very helpful, Great service very lovely and nice would definitely come here again for her help. Amazing service.

Good employee, good couches, very happy

Jayme C. @ Mankato store was extremely helpful

My family recently visited Ashley to purchase new furniture and a mattress, and we couldn’t have asked for a better experience. Jayme C. was incredibly knowledgeable, patient, and easy to work with. She took the time to explain the differences between various models and fabrics, ensuring we found exactly what we were looking for. When it came to choosing a mattress, she walked us through the different options to help us make the best decision for our needs. We also opted for financing, and Jayme made the process seamless by thoroughly explaining the details and guiding us through the application step by step. Her professionalism and friendly approach made the entire experience stress-free and enjoyable. This was our first time buying directly from Ashley, and because of Jayme’s outstanding service, it certainly won’t be our last. We’ll definitely be returning for future purchases!

Nasser, helped me so much! Great shopping experience everytime! I have bought 2 couches, recliners and now a full bedroom set! Perfect shopping experience!

Always the best experience here at Ashely with Chris!!

Lynn M was absolutely amazing! Helped us find what we were looking for. Explained everything to us. We couldn’t have asked for a better person to help us with this experience.

Great service! Lynn at Mankato store was wonderful!

Lynn was very helpful.

Nasser was excellent. We appreciate him very much.

Lynn and Jamie at the Ashley in Mankato were both extremely helpful and knowledgeable on the product in store and the delivery details. They made the whole process very quick, easy, and understandable.

Very friendly and helpful

Great service every time! The 0% financing is a no-brainer option. Was in and out in under 15 minutes with a financed couch - and Chris is super friendly.

Lynn was very patient, and helpful. She showed us a variety of options and price ranges. She was not pushing us in any one direction. We would definitely ask for her if we were to go to Ashley Furniture in the future.

Great support from Nasser, gave us space when shopping and was helpful when we needed him!

Nasser was great! The process was super easy—can’t recommend enough!

Nasser was helpful! Smooth, quick transactions and had what I wanted ready to ship and deliver. Delivery team worked quick and product is great a couple weeks in.

We enjoyed the friendly and helpful staff at Ashley Honestore, especially Lynne M, who helped us find exactly what we were looking for.

Lynn was great to work with..

Nasser helped me tremendously. It was a pleasure working with him to get the bed set I desired.

We really appreciated Nasser's kindness, patience, and knowledge while shopping for a new bed and mattress. He found several deals for us, which is always appreciated.

We had a great experience shopping with Nasser for our new bedroom set. Very friendly and inviting environment, and the prices were fantastic compared to other options in the area. The entire process was stress-free and comfortable the whole way through.

Nasser was very helpful and patient while we made decisions between different furniture pieces!! He gave us good price points and reasons why each playpen of product had a plus to it and how to make our furniture last the longest!! He definitely made the process easier!! Would highly recommend Nasser for assistance when furniture shopping!!

Lynn M in Mankato was so helpful in getting our living room furniture purchased and delivered.

Great experience everyone! Nasser is extremely helpful and knowledgeable.

Nasser was extremely helpful! He treated us with respect and was also fun to work with. Thank you!

Chris was an amazing employee today! Helped us pick out our new couch! Had the details we needed and was very friendly. 10/10 would recommend Ashley Furniture!

Lynn, was very helpful with selecting our new furniture! She was very knowledgeable and informative on all the furniture. She answered all of our questions and we had a great experience! Thank you.

Lynn was very helpful, friendly, and knowledgeable. Thank you!

Lynn and Jamie were both great! They were both very helpful! I would definitely recommend going to either one of them!

Great experience as always at Ashley furniture. Lynn Mullan helped me buy a new mattress for my daughter. The process was fast and easy. Lynn was the best!

Amazing helping pick a new couch

Went to purchase a Love Seat that was labeled “In Stock” on Black Friday (11/29/2024). Had good customer service in-store, we were told it would take two weeks to arrive at store for us to pick-up. All was good until, After two plus weeks we contacted them for status on our Love Seat and we were told it was a “Special order” and would arrive in an additional couple of weeks. Again, It was not a special order, we were told it was in stock. It is now 43 days after ordered date, called to get another updated status and told us it was going to be another two weeks and they had no good reason for this delay and that our salesperson would give us a call back with a better explanation, which never happened. I am not impressed with the pushback of arrival and lack of communication with a valid reasoning.

Lynn Mullan was extraordinary in terms of her listening skills and offering a wide arrange of options. We chose the right bed and chair for my new apt. Ms. Mullan did a great job and helped reduce anxiety while getting the job done. Eric H.

Lynn was great! Shopping for a bed for my father in-law in Arizona. Lynn showed us the beds in the showroom in Mankato, she called Ashley near my father in-law and got a name and number to contact. She printed out pictures, ordering numbers making ordering on phone with the store in Arizona smoothly. My father in-law hasn’t received the bed yet but if it arrives as seen in showroom, it was very sturdy, beautiful wood color. Thanks again Lynn

We had a great experience with both Lynn and Chris at the store. They were welcoming and knowledgeable and didn’t try to steer us to the most expensive options. We will definitely shop at Ashley Furniture again.

This was a wonderful day of furniture shopping. We went in thinking we knew what we wanted, however after seeing what we picked out online, it was not up to our expectations. Our consultant was very understanding of our disappointment and patiently showed us other options. We found a set we absolutely loved, better quality, and in the wood color we originally wanted. We also purchased a new mattress for the set as well. The understanding, knowledge, and patience of our consultant, Lynn, was outstanding. We will be back for future furniture purchases.

Very efficient and friendly. Helped us and were patient with our questions. Thank you Jay!

Amazing service with a friendly face. I would give Jay Quach a 11/10.

Jamie is the best!!! She was so very helpful in every way even when I kept changing my mind. I have a really hard time when it comes to selecting furniture and she made it so much easier. Thank you, Jamie and thank you, Ashley furniture. 😀

Nice work Great deals Great service

Purchased a new king mattress, baseboard and mattress protector and I couldn't be happier. The entire experience was effortless from picking out the items, purchasing them, and having it all delivered. Matt was my consultant and honestly, he is one of the main reasons that I ended up making the purchase. Initially, I just came in to only browse the mattresses, but hadn't actually planned on buying anything. I really thought I was going to have pushy sales people following me around as I walked through the store. But after talking with Matt, he was so knowledgeable, friendly and attentive -without being too pushy, that I felt really at ease with him and about making a purchase. Because my biggest pet peeve is pushy sales people. So if Matt had been pushy, I would've just walked out without buying anything. But thankfully, he was quite the opposite and I now have a great mattress.

Lora and Chris are fantastic! Very helpful and knowledge without being “pushy.”

We worked with Matt for our outdoor patio furniture purchase and he was very helpful and friendly; however, we were quoted at $1500 and then went to checkout and suddenly the price changed to $2100. The store manager was unwilling to honor the original quote or even give any discount and claimed we were still getting a “great deal”, even though it was $600 over the quoted price. He claimed we were still getting the chairs for 50% off, which was not the case as we were able to check online pricing. We left frustrated, to say the least, and likely will not be returning

Chris was awesome! Lots of product on the floor ! Accommodating and took the time to go through everything well!

Great service!! Good prices!!

Amy was very friendly while trying to ring up my purchase and did a great job!

Helpful and informative

We had the pleasure of working with Nassar today at Ashley furniture in Mankato and he was wonderful. He answered all of our questions in a timely manner and in a way that was easy to understand. Highly recommend if you shop here to work with him. Best regards, Dave and Kasey from Jackson!

Tim was great! We will definitely be back!

I wanted to look at merchandise online. In order to "❤️" an item I have to log in. I don't want to log into a website to simply look at their mattresses. I wanted to submit a suggestion but you can only contact through a phone call or making an appointment, no email. I'm going to skip buying my mattress here because the site is hard to navigate & I don't want to waste time going into the store if they don't have what I want.

Stephanie is verily affable and made our furniture buying experience a pleasure. Highly recommend.

Steph was so fun to work with and did not even care that we were there little after 8 she treated us like couple and not a number or a time card we came in for a beautiful entertainment center and also got a new couch, she even got to mess with my husband who decided to take a break in there massage chair that she control from her cell phone 😂he thought he broke it Thank you Stef and staff at Ashley for a fun easy transaction

My wife and I came in to shop for a mattress and could not have been happier with our experience. A gentleman named Chris took his time with us, was very personable and professional, and explained all of the various features so that we could make an educated decision. I would wholeheartedly recommend this store to anyone who wants a pleasant, professional environment.

Steph was amazing at helping us get the best deals possible! She was very knowledgeable about all the products! Definitely would highly recommend shopping at Ashley Furniture in Mankato!

Today my roomates and I went to go couch looking and immediately were treated by Stephanie in such a lovely way. She treated us with genuine kindness and helped us with all of our questions

Chris and his team are great! Shopping at Ashley is like an experience because all of the staff are so much fun and enjoy what they do. They are all very knowledgeable of their products and help you through the entire process to make a hard decision easy!

Professional

Good people and fair prices. Best experience furniture shopping we’ve had in Mankato!

Tim Vollmer helped my wife and I decide on an amazing purple mattress. He was knowledgeable and incredibly helpful. We will be back to the this location to see Tim when it's time to pick out more household furniture!

We stopped in before getting groceries as we've been looking for a new sectional. The staff were overall very friendly and helpful. We were able to get in, look through the store, purchase our sectional and get out in half an hour.

We just bought a new Ashley sofa and love seat from the Mankato, MN. store. We had the pleasure to work with Stephanie at this store. She was very pleasant and very knowledgeable. We loved dealing with her. We will definitely come back to this store just as we have in past years. Thank you Stephanie for getting us such a great price!

Tim Vollmer was amazing! Great, knowledgeable and fun to work with. Would HIGHLY recommend buying your mattress from this guy!!

I went to Ashley to get a Purple mattress with a bit of a time crunch. When the mattress wouldn't arrive in time by normal delivery means Tim Vollmer went over and above the call of duty by driving to Fridley, picking the mattress and (free) pillows up, and personally delivering them to my house. A true hero. A+ service. Thanks a million!

Been shopping here for years Nasser is amazing, though they have a lot of good staff. Great prices, and they stand behind what they sell. Good customer service overall.

Bought theater seating for the Superbowl. Can't wait.

Had a great experience with Chris! He was super helpful, and we ended up finding a nice chair for my room.

Kenzie at the Ashley HomeStore in Medford was excellent to work with. She went through the entire deletion of sofas to find me what I needed. Afterwards I needed to make a change to the order and was treated very nicely and the refund was promptly given. It was so refreshing to have that high level of service.

Thank you Tim for your great customer service. You really went above and beyond to take care of my problem!!

Product quality of what they sell is less then subpar. Every product we have bought from them (3 couches and 2 recliners) has had some issue within 1-2 years and we were never able to get anything covered. Don’t ever think of wasting your money on the Guardian extra protection they sell either, because it’s a scam! They will find any reason to not cover you.

We bought a couple pieces of furniture today From Ashley Home in Mankato MN and had a great experience. Nasser answered all of our questions and more, very pleasant and professional at his job!

Lots of options but disappointed it would take so long to get the items we wanted. Nice stuff, but needed things sooner than were available.

Nasser was very nice and informative when buying my sectional.

I love Ashley! The employees are helpful and they have some really great deals!!!

Brian and the whole staff are super helpful and friendly. I showed up at 4pm and said I needed 2 mattresses today and 20 minutes later i'm driving home with 2 for less 💰 then I expected.

Brian was very knowledgeable and did an amazing job setting me up with everything I was looking for.

My wife and I went furniture shopping a week or so ago with the intention of purchasing a Recliner and a three piece Sectional. We went to Ashley first because it was closest, and we dealt with Jayme. She was very knowledgeable and helpful, not too pushy, and was able to help us determine what was best for us. Ultimately we ended up looking at a couple other places and calling around finding the lowest prices for the furniture we wanted. We called Jayme to see whatbsort of price matching she could offer because she was by far the best sales representative we had dealt with all day, and she was able to match the lowest prices we found with delivery as well. Very pleased dealing with Jayme and Ashley Furniture.

People friendly and they dont act like car salesman. They let you walk around in peace.

My family has been getting furniture from Ashley since before they moved into the store they are in now. Went in the other week to purchase our son’s 1st “big boy bed” and a new kitchen table and chairs. Tim and Brian did a great job taking care of us. We are super happy with the quality of our choices and the service we received. Always a great experience.

My wife took our stimulus money to Ashley with an eye for a mattress and some other odds and ends. The staff were all amazing. Especially the mattress guy Tim. He got us into a excellent queen size that the wife and I are really enjoying, wink wink. The living room refresh is nice too. Thanks Uncle Joe!

We love the new king adjustable base king we just purchased from Tim Vollmer!

Our sales person Tim Vollmer was amazing throughout our mattress purchasing experience. He listened carefully to what we needed, our budget, and helped us decide on a product that best fit our needs. He even suggested a mattress cover and protector that are beyond compare to any other ones I have owned before. Sales to delivery the process was smooth and seamless. We will definitely be recommending and returning to see Tim in the future.

Great customer service very friends great deals would definitely recommend this place Brian N. Was amazing so happy with my experience

We had a mattress that was under warranty and our account was credited. We went in and purchased a new mattress. Tim told us because of COVID we would be able to keep our old one. Because of what Tim said, I went out and purchased a new bedroom set for the spare room only to have them take our old mattress upon delivering the new one. When I called and spoke to Tim he said that it wasn't on the paperwork and they shouldn't have taken it. I also asked Tim where my $200 gift card was since it had been almost 2 months. Ultimately he said it was taking longer than usual to get due to COVID. Then I spoke to the store manager regarding my mattress and he told me due to warranty they must take it and wouldn't make it right regardless of what Tim said. Fast forward 2 more months and I still didn't get my $200 gift card. Spoke to Tim once again and he forgot to key it in during our purchase!! So Tim lied to me the first time and again nothing was done to make the situation right. Finally received the gift card 5 months after my purchase only to have to purchase another mattress because they are LIARS!! They will do whatever it takes to make a sale and not make things right WHEN CAUGHT IN A LIE!!

Brian Nichols is an absolute rockstar! Going furniture shopping to us is almost like going to the dentist to get your teeth pulled. Brain made the experience amazing! Very easy going. Got us exactly what we wanted without pushing us into anything we didn’t want. They need to give this man a raise! We definitely won’t be buying furniture from anyone else! Again! Give that man a raise!!

I went to purchase a power recliner and I bought a power lift chair with heat and massage for about the same price. Extra savings on lift chairs that are considered medical devices so there is no sales tax in Minnesota. Very friendly sales staff

Wonderful employees and found what we needed!

Great Experience buying a new mattress! Our sales associate was Chris Maxa (store manager) and I HIGHLY recommend him! He helped us find what we liked right away and gave us time and space to try out different mattresses. He wasn't pushy at all, very informative and knowledgeable. He was also helpful after the sale and extremely easy to talk to. We will definitely be going back to Ashley for our future furniture needs.

Very poor customer service...... The store manager is no help in resolving issues of their furniture....

The woman we worked with was really nice and the prices were great!

Nice selection. Did not have what we were looking for, but the staff was friendly and very helpful.

I have rarely had such amazing service from any store like I did in the Ashley furniture store. Our consultant, Nasser Elsadik was extremely friendly and helped us with all of our purchases every step of the way. He knows the store in and out so he was able to point us to everything we needed. I also loved the array of furniture that was on the floor. I could not be happier and can't wait to have our furniture delivered. Thank you Ashley for such dedication to your customers. I also appreciated masks on all of your employees and that they were worn correctly.

Tim was excellent to work with! Very honest and down to earth. We walked out feeling like we got a good deal but even better, feeling like we met a great person. Great work, Tim!

Wow alot of great prices I will be back

Love Ashley great prices good costumer servise

Too expensive

Great stuff

Ended up buying living room furniture here. Had such great service here that the following week went back and bought a new bed.

Easy Sale, Delivery has been a nightmare. Won't go back.

Expensive

I have purchased a couch, a chair and 2 beds from Chris and Tim combined and they have been awesome!!! Got me exactly what I was looking for. Fair price and amazing service. I would never go anywhere else to purchase furniture. Thank you guys so much.

My sister doesn't do reviews however I was with her when she spoke with Chris regarding what else? Delivery of furniture. Furniture that's paid for and said to be delivered at a certain time. Yes things happen times change that is bound to happen however it was over two months longer than originally expected and Chris was rude and condescending. Belittled her and made no apologies and said two bad seven day return policy so basically nothing she could do about it so wasn't his problem and he didn't care. No communication no empathy just rudeness. They say customer is always right however working in customer service we all know that isn't true however this situation was beyond unprofessional. She was hung up on and treated horribly after spending over $6,000. Honesty on delivery times and communication on any problems that may arise could've prevented this situation.

Delivery man wasn't very friendly. Uncomfo to be around. My recliner couch however is great. Great product!

Lots of selection but prices are just outrageous like so many other furniture stores for such poor quality made things these days! Guess nothing is built to last anymore!

Good sale going on right now on quality Sealy mattresses.. just wished you could get free delivery in Mankato like some of their competitors offer..

I had such a runaround when ordering my couch at Ashley Furniture in Mankato MN. It was on back order which I was clearly aware of. My salesman Nasser never once reached out to me on the status of my order. Whenever I called, I could clearly hear the frustration in his voice along with some of the other associates I had dealt with. After waiting past my estimated time of delivery, I still had no idea as to when I would ever get my couch. I now can't work with my original sales man being he only offered to cancel my order or wait some more. I'm so disappointed at the lack of empathy, it only added frustration on the customers end of things. Perhaps in the future, it would be more pleasant to at least be upfront and honest with their customers on the delivery time or offer some sort of compensation for the inconvenience. None of which were offered to me. Very dissatisfied. And still couch-less.

We definately recommend and always shop Ashley when looking for furniture. Love the items we have purchased and the quality. Most of all, we appreciate the sales people who are professional and not pushy! Recently worked with Jen who was very helpful and fun to work with. The furniture is great but the sales people are the reason we keep coming back.

Extremely friendly staff were very helpful.

About a month ago we ordered a complete bedroom set (headboard/footboard/frame, two dressers, and two nightstands) bed/boxspring, and entertainment center. Nasser sold us the furniture and we were very happy with this side of things. He price matched to Ashley's online prices and was overall helpful and kind. We ordered the mattress through Tim and were initially happy. Everything was set to be delivered at the same time. Delivery day came and no bed/boxspring. When we called, Tim said "It slipped through the cracks" but would be delivered in a few days. A "few days" turned into maybe 3 weeks (now well over a month after the initial order). He didn't seem to care about the situation and didn't really have an excuse for it. We cancelled and bought from someone else. Not sure if we'd return.

Was debating between one or 2 stars but decided to go with 2 because some of the experience was good. We worked with Nasser to buy a bedroom set and an entertainment center. He was awesome with online price matching and overall was a great salesman. The trouble starts when we got the mattress from Tim. We went with them to get everything at the same time. The day comes and everything is delivered...except the mattress. We call and they say we "slipped through the cracks". The mattress would be coming almost a month later. Tim was unwilling to work with us at all and didn't seem to care. We decided to go with someone else for a mattress and will not be going back to Ashley for anything in the future.

A few days ago, we went all over town looking for a new bed. We walked into Ashley and loved the experience from the start. Tim V is such a great person and salesman. He totally made the experience for us. The other stores had salesmen that wouldn't leave you alone and they were overbearing. Not Tim....he was always there when we had questions, but then went away to let us do our thing. Perfect!!! We just went back tonight and bought our new bed and adjustable base from Tim V! Thank you so much Tim!!!

Great service

Everytime I go in I'm greeted with a smile and a friendly but not pushy sales person. Katherine has been awesome at understanding my style and helping me find options that fit my budget!!! I am a customer for life!!

I went to this particular Ashley Homestore a few weeks ago. I had found some really beautiful furniture on their website in an amazing Blue color. So my mother and I went into the store and we're greeted by Nasser Elsadik. He was extremely friends and eager to help us find exactly what I wanted. He showed us a few different pieces before I showed him what I'd found online. They didn't have the particular color I wanted in the store but they had the piece in another color so Nasser showed it to us and asked us if it was the right piece. I was elated!!! It was so nice and comfy, I'm pretty tall so I have an issue finding furniture that is just the right height for me without feeling like I'm sitting on the floor. But this particular piece was perfect. Nasser then showed us a few more pieces that got my Mom's interested. When it came time for us to check out everything went smoothly, I had a 10% off coupon that'd is gotten to my email but since my furniture was a "Hot Buy" I wasn't able to use it, but my mom got to use it so it was okay. Nasser made everything so easy on our visit and since then has kept in contact about Dates and Times of Delivery. He was an Absolute God Sent, the rest of the staff were also extremely friendly and even made small talk about current events in the news. Thank you So Much Nasser for all your help. If I decide to buy more furniture you'll be the first to know!!!!

We bought a lot of furniture for our new townhouse we are moving into and the two gentlemen that helped us (Brian and Chris) were exceptionally helpful and considerate of our time and investment.

We were shopping for a few new pieces and were very happy with the service we received, especially from Jen. Whenever we need anything, Ashley Furniture is our first stop and we have never been disappointed. From sales to delivery, we have been very happy.

Jen was wonderfully with helping me pick out the sectional & bedroom set that best suited my needs and Tim was great helping me pick out a wonderful yet affordable mattress! Wonderful experience!

We needed a new bed frame and had specific colors and look in mind. Nasser greeted us right at the door and was so patient when I had too many questions! He answered every one completely and gave us some great advice! Thanks a bunch!

I found exactly what I wanted at the Ashley store in Mankato. Katherine was very helpful!

Jen helped us when we first called the store and followed through with our visit! She had all the information and was very very helpful.

Was very easy and a fast process😊

Overpriced furniture for what you get. We were checking out nightstands for the kids' rooms, so we didn't need anything fancy. However, I couldn't bring myself to spend $200 (cheapest we could find) for an obviously cheap nightstand. I bought some on wayfair afterwards, and didn't even spend $200 each. In Ashley, I would have had to pay $500+ to get ones that nice. Look elsewhere.

This place was wonderful to shop in! We were greeted as soon as we walked in and Carolyn helped us with every question we had, helped us find what we were looking for, and calculated the prices for us. She saved us time and made us feel that our furniture pieces were well-purchased and made us feel welcome! She deserves more praise for the amount of service she provides, we love the commitment she gives to her store. We will definitely recommend this place for sure!

Excellent customer service. The manager is the most friendly and well experienced. No pressure buying experience, felt very comfortable and our needs heard and met. Would recommend over any other place in town.

I really do want to give this place more stars but unfortunately I can’t. The employees were very nice and helpful. However, I was told my couch would arrive within two weeks and I’m going into Week 6...and no couch. I get back orders are tricky but it’s very disappointing considering I paid good money for what I bought and nothing to show. Also I had to call the first two times before I got a call on Week 4 that It would be two more weeks to receive my couch. I recommend the store act more diligently in keeping up to their word when furniture is on back order or not-if I knew it would take this long I would have chosen something else. I still need more furniture but my current thoughts are to check other places.

Very nice place, and good people who know there stuff. Came in, told em what we were looking for, and were escorted to the options they had. Very knowledgable and attentive salesman. I had never been here before but I was one if the best exp I've had especially in such and online age. The labor day sale price was just an added bonus.

I am honestly disappointed in myself that this was my last stop at a furniture store in Mankato, because it should have been my first. The two other places my fiance and I went, we were pushed into sectionals they were trying to sell. I have to say i was a bit impatient when we walked into Ashley as it was the third place we'd been to that day already, but Chris knew EXACTLY what we were looking for and had us in and out with a steal of a deal on a custom sectional in an hour. We will absolutely be returning here for future purchases. Thank you so much!!

Carolyn and Tim were wonderful to work with! They helped me get the furniture and bed I needed. For sure will be back when needing more furniture.

By far this is the best store in Mankato great customer service and Chris maxa is amazing I love shopping in this store me and my husband home is a ashley show room beautiful furniture and great prices all our furniture came from this store

Great Pricing and the salesman was very professional. They made our buying experience very enjoyable!!

Great customer service!!! Thanks Tim (Sleep Specialist) for helping me and my kiddos find the perfect beds. Will recommend you guys to everyone I know. The all around experience was awesome.

We had looked around at many furniture stores in both the Mankato and Twin Cities area. When we came into the Ashley furniture store in Mankato and were kindly greeted by the sales associate Nasser. He was wonderful at answering any questions we may have had. He showed us around the store and pointed us in the right direction when we were looking for living room furniture. He gave us multiple options on what would work best for us. Overall our shopping experience was great due to the friendly staff and Nasser’s knowledge of the store over all demeanor. Would definitely recommend and shop again!

The service we received, both in store and at the time of delivery, was exemplary. Also, the salesman, Kyle R., who assisted us was helpful and not in the least bit overbearing, which is so often the case when shopping for furniture. We were new to Mankato at the time of this purchase, and it was a wonderful first impression of the city and the company.

I had a warranty claim for torn fabric on a barstool. They were EXCELLENT! Nobody questioned me unnecessarily and the process was so simple. The young man in the warehouse named David was very helpful and polite. It was undoubtedly 5 star service!!

Manager, Chris @ the Mankato, MN store was the best! This was my 3rd and last stop to find a sofa chaise and I did it in minutes with his help. Funny, Kind and most importantly, knowledgeable! It is not the first time to buy furniture there, but the first from Chris, and I doubt I'll go anywhere else again.

Kyle was great extremely helpful we spoke about a couch a few weeks ago we came back asked for him he sold is the couch we wanted he was very knowledgeable about every question we had. We are excited for our new couch.

Great service knowledge and information, Carolyn gates is the best!

My fiancé and I had a great experience here! We went to many furniture stores in Mankato and this was the best one! The prices were super reasonable and we received an awesome deal! Everyone is very nice and helpful! Chris was very informative when we asked questions and he made it a very positive experience! I will definitely shop here again!

Had an amazing experience! I went to all of the furniture stores in town, and this was by far my favorite. Carolyn was very helpful, and showed me exactly what I had wanted, and showed me the best deals too! I am so glad I bought my new sectional from here ( for an amazing price too!!!), I also purchased a new bed from here as well, and I believe his name was Tim, but he was amazing and helpful as well!! I will definitely be coming back here for all of my furnishing needs!! Overall, amazing prices, and amazing employees!

Ashley furniture is the best place to shop for excellent quality furniture. I always shop around and have found this place to be the most reasonable and the best quality. Kyle and Tim have been the best help for me in finding exactly what I'm looking for and in my price range. I have not been disappointed in my products. I had a bad experience with a delivery crew, and Chris did everything to make it right, along with the the main company. I had some minor damage done to the products and my home. They replaced the products and fixed what needed to be to my home. Couldn't be more pleased with the quick response I received to make things right! Thank you Ashley furniture for being friendly and helpful to me!! I honestly won't shop any where else for excellent quality furniture!

Very helpful staff

Buyers beware. I have spent well over $6,000.00 at this location. I purchased a leather sectional and a dining set with warranties, to where I was assured that it was a smart purchase. In the long run my warranty was a glorified cleaning kit. My sectional took some damaged from a pet that was visiting and then latter to some minor damage in a move. I called the warranty company to make a claim, to be treated the worst I have ever been treated. They stated anytime the furniture moves it is not covered, and the animal damage was not covered since it was moved. They kept throwing policy very rudely in my face. Eventually, since I would not get off the phone until it was resolved, they stated they are cancelling my warranty and disconnected the call. Further on I called the Mankato store and they empathize with me and stated that they would have some one call me back. One year latter no call. My experience in this store was very terrible and it seems as soon as the sale is done and the commission was made you are no longer an importance to them.

Tim is very nice and informative. He showed us what works and helps. Sold us a nice Sterns & Foster. We sleep much better now and had for three days. Tim is a super down earth person.

We worked with Cris Maxa on buying a new sectional sofa. He was very helpful in figuring out just the right setup for the space we had, and he was very professional with answering any questions we had. The two gentlemen who delivered our sectional were also very professional. They were very quick but at the same time very careful not to damage anything. I would highly recommended Ashley Furniture in Mankato to anyone.

Awesome experience! My husband and I went to purchase a bed. Tim V. greeted us immediately with a smile and helped guide us with our purchase. We knew what we wanted and Tim ensured that we got the exact bed and accessories we desired. Great service! Nasser E. helped us find the perfect headboard and was very friendly and knowledgable. Thank you both for the excellent experience.

Great staff and very helpful and great prices.

Store Salesperson Carolyn Gates was very friendly and helpful in our search for end table pieces for our family room. She went the "extra mile" in finding what we needed and arranged for delivery to an Ashley store location closer to home. We are pleased with our purchase, both the style and the price.

Very pleasant shopping experience. First time in an Ashley store so, even though I knew pretty much what I wanted, didn't know much about the mattresses I was looking for. Kyle Roeker was helpful, informed and non-intrusive as I made my decision. My mattress set will be delivered late this week and hopefully I made a wise. Choice. Won't hesitate to shop here again.

Great experience! Immediately we were greeted by an employee and they directed us to what we were looking for. We were in and out in 10 minutes with the quick help of Carolyn Gates! This employee was nice and very helpful even though she was very busy! We also got a great price for the tv stand we were looking for.

I love Ashley Furniture of Mankato,.Chris Maxa took care of me. He showed me different options and was very patient. Together we found two couches and a table and chairs and a server. Delivery was excellent! I highly recommend Chris and his staff at Ashley Furniture of Mankato, MN!! They are polite, courteous and knowledgeable!! Chris ROCKS!

We came into the Ashley furniture store in Mankato and were kindly greeted by the sales associate named Nasser. He politely answered all of our questions about merchandise and their different financing options. He showed us around the store and pointed us in the right direction when we were looking for living room furniture. Overall our shopping experience was great due to the friendly staff and affordable options. Would definitely recommend and shop again!

Wonderful customer service and product! Chris is the absolute best to work with, so friendly and always very helpful.

Recently my girlfriend and I were looking to purchase a bedroom set, after going to multiple locations we decided to go through Ashley Furniture. Eric Pierson helped us through every step of the way and made his presence felt while not overbearing on our decision. I never felt pressured to buy a more expensive product, he assisted my girlfriend and I by being the perfect salesman to fit our needs. I would definitely reccommend Ashely furniture to anyone looking for a major home purchase!

The staff at the Ashley HomeStore in Mankato were fantastic. We had had some issues with furniture we had purchased in the past and both Chris, the store manager and Eric were extremely helpful. The shopping process at this store was so easy! We just purchased a beautiful sectional and a King Sleigh bed and can't wait for them to be delivered!

Eric is a great salesman with a true gift for "gab" that really connects with people. The Mankato store has always been friendly and will bend over backwards to find just what you are looking to find.

Went to a couple furniture stores (with no luck) before Ashley Home Store in Mankato and was so incredibly impressed at the selection. I purchased a couch, accent chair, bed, and end tables! I got some great deals! I forgot what the sales guy name was...the friendly bald guy sales person - even called me back later in the day because he had secured an earlier delivery date. Definitely going back soon and often. Customer service is alive and well here! Thank you!

Love this store definitely a store I'll always go back to. Customer service is amazing, I have one rep that knows his stuff and very helpful which makes the decision that much easier. Definitely trust this store. If you need anything for your house or rental property this is the store to check out. Great deals great products and even better customer service and employees. FYI, I do not work there

Chris the store manager was very helpful and great to work with. He helped us get a living room set we were looking for. I haven't seen great customer service like that in a long time. I highly recommend shopping for furniture here.

Chris Maxa was outstanding. Professional and courteous- I wish I could hire him at my company.

I won't go anywhere else, ask for Chris! :)

Carolyn is the best person available on site in Mankato. Very helpful and friendly staff including manager 😊. I like Ashley and always shop here for furniture.

My wife and I have always had great experiences at the Mankato Ashley HomeStore! To my experience all the reps there are great, but I always work with Chris Maxa, he listens to us and is always super friendly, and we will likely never buy from another store or rep, because we trust Chris with all of our home furnishing needs! So if you're looking for a "furniture guy", Chris is the one!!

Chris and his staff were fantastic to work with! There was a set in the store my wife loved. Before we could decide on buying the set it was sold. Once we decided to buy, Chris worked very hard to track down the exact set from another location and have it delivered to the store. Wonderful to work with and made everything very easy and enjoyable

My husband and I worked with Mike Arndt, out of the Mankto location. He was very helpful and knew a lot! Not pushy and very pleasant!

Carolyn was very helpful! Showed us multiple choices and answered all of our questions. Went to other stores to check out prices but Ashley was the best by far. The husband and I decided we will always come back to your store for future purchases. Thank you very much!!!

My wife and I couldn't be any happier with our living room couch! Thanks to Adam for being so helpful and finding us the perfect fit. Will be back again for sure.

Got a chair from Adam. Love it! Excellent service. Fair price. Will be back.

Very good experience. Excellent customer service. Will definitely go back when we need too.

Design emergency for two matching end tables for my parents. This was our 8th furniture store in one day. Eric introduced himself when we walked in the store, and he allowed us the space we needed to browse Ashley HomeStore's massive showroom. In 10-minutes, we found the perfect matching pair of side tables on sale and at an unbeatable price. Superb craftsmanship, solid pieces, will last for decades. Eric sold us the floor samples that we picked up the very next morning. Thank you, Eric! My parents love the end tables. 5-star experience.

The service was amazing. The manager Chris Maxa was so kind and so helpful. We found exactly what we were looking for with his help. He even went as far as recommending a place for us to have lunch, which turned out to be great as well!! Would definitely recommend this store to anyone. We'll definitely shop there again. :)

Had a great time with Mike Arndt today looking at new furnishings for our residence. He was very knowledgeable and easy to work with. Looking forward to making the purchase and the delivery of our items.

Awesome salesman Mike arnt at the Mankato Ashley - I love the consistency in pricing, amazing patience in helping me find what I needed and complete organization. he had a list of every piece I had inquired about so I didn't miss anything when ordering. I visited many many furniture stores, up to three hours away, in my search for the right things for my new home and no one, NO ONE, compared to Mikes service! If I could get it at Ashley, I was buying it from mike and will continue to do so in the future! Thanks for a great shopping experience! Can't wait for my new furniture to be delivered. ps, when Mike was not available, Chris the sales manager was also extremely helpful! Thanks guys!

I went to Ashley to get a new bed for myself.Mike is a customer of mine at a gas station so decided to give the store a go. From the time I walked in the store I felt welcomed and taken care of . Mike took me to the bed department and answered all my questions and helped me decide which bed was right for me.I didn't feel pressured or pressed to get the bed or other items I purchased. I was treated with respect and kindness although I was all over the store going from one area to the next like someone who couldn't make up her mind. I would give the experience a 5 Star rating and Mike the same rating for his patients and knowledge. Thanks Mike Arndt love love my bed !

I haven't received my furniture yet but it will be delivered on February 8th. But just thought I'd write about my shopping experience. Well what can I say, it was pretty great. Mr. Eric Pierson aka " Mr. Bald Guy ", was wonderful. I had been in a couple weeks prior just window shopping and showed interest in living room set, he remembered me & the set. But little did he know my list had grown, I needed tables to go with the furniture(and i had a list of like 6 different sets), I wanted a bedroom set for my daughter, he helped me find exactly what she wanted, & then finally I wanted a new mattress for my bed. I had poor Mr. Eric Pierson running all over that day & he was happy to do so. All said & done , couple hours later, a few laughs, I left with a smile on my face, a very happy customer.

Excellent service from Erik, who was so helpful and professional. The manager of the store was equally professional too.

Purchased couch and tables from Eric Pierson at Ashley in Mankato Minnesota. He was very helpful and kind and patient.

Today we visited the store in Mankato just to browse for new living room furniture. As we walked in, we were absolutely impressed with the show floor size, and selection. The salesman Mike was so helpful, & guided us to exactly what we were looking for. We did not feel pressured into any sale. Mike was extremely nice, knowledgeable, & helpful during our time there. Thanks to all Mike's help, we are very excited for our living room furniture, and new bed being delivered soon. We will definitely shop again at this beautiful store in Mankato, MN!!

Victoria helped us on Sunday. We walked in, found what we were looking for right away, paid and walked out within 15 minutes. She was extremely helpful and knowledgeable. She even got our furniture in a day early! Great customer service, great prices, great environment. Thank you, Victoria for getting us in and out as soon as possible and for being so friendly!

Store is decorated very nicely and the salespeople were very helpful. Best furniture store in town for sure!

I purchased a lift chair for my client at the Mankato location. The customer service was wonderful! Eric Pierson was the sales representative helping me that day. He was awesome! ! He spend the extra time making sure we got the right product. On time delivery! My client absolutely loves her chair. Couldn't be happier. Thanks for the excellent service! Highly recommend!

Our experience was perfect. Our sales rep, Mike did a great job...greeted us, asked us what brought us...then left us alone. He checked in periodically to see if we had questions...then left us alone...it was a great shopping experience... a no hassle, no pressure experience, if you will!!

Purchased a lift chair for a person in need from our congregation. It was to be a gift from another member who had heard that the recipient was in need of a chair but could not afford a new one. Looked at several places and found out the different prices that the various places wanted. Went online and found out that Ashley had the chairs as well. The price off of the internet was much below what the list price was in the store but was told by the sales person that the internet price would be honored. When I told that it was purchased for a medical reason the sales tax as well was exempted from the purchase. The chair will be delivered next week and looking forward to being there to see how pleased everyone is.

Chris is very helpul, he always helps me when i come into store. Thank you

Sales associate was extremely nice, and helpful when it came to making our purchase. We special ordered items during the first week of November knowing that they would arrive around the week of Thanksgiving and were fine with it. When they finally called to tell us that our furniture had arrived, I was rudely told that it was first come first serve and that it would take longer because of all the purchases made on Back Friday. Now we have to wait for an extended period of time for delivery because priority was given to those who purchased their items only 5 days ago versus our 21. I am extremely disappointed with the integrity of the store, particularly how they set up delivery and will not be purchasing items here again.

We worked with Adam. He was fantastic! He was available for questions but gave us enough space to look around at our leisure. We ended up buying furniture for our living room and a sealy hybrid bed. We were able to take advantage of the black Friday sales. We will shop here again and hope to work with Adam for future purchases. Thanks for the great experience.

The customer service at this location is exceptional. We were greeted with a smile, were given more than adequate answers to all of our questions, and a great pre-Black Friday deal to top it all off. Thank you Chris Maxa for making our first furniture purchase as a married couple such a great experience. Mike Arndt was also very helpful and nice.

We give Mike Arndt 5 stars. He was so helpful in answering all of our questions.

Large store, selection...

They have overpriced stuff for sure, but they also have probably the cheapest couches in Mankato. The sales people are patient and helpful.

Best customer service and there delivery people were very nice too I will see them again soon I want dinner table I won't go anywhere else I like them thanks guys especially Chris and the other old guy I don't know his name thanks again

Worst customer service ever and there delivery truck is even more of a joke.They expect you to work around there delivery times but yet don't stick to it themselves. Then driver walks away cause he doesnt own a watch i guess and his feelings are hurt that someone asked him if he owned one.People have lives and jobs.No wonder people cancel deliverys on you cause you suck.Save time and hassle buy somewhere else and definitely don't buy Ashley.

A nice selection of stuff with good service.

Reasonable prices, guy in the warehouse was awesome

Customer service was terrible in store, I had ordered a desk and once it was received, we found it damaged. New desk ordered for delivery the next week and was shipped to the wrong store. Third time the desk was ordered and gave me a pick up date and called the store and they tell me they won't have it because they only receive the truck 1 day a week and I would have to wait another 5 days before I would receive my desk. Typically I have really good luck and good customer service with this store but this time around there has been no help to resolve or any attempt to follow up with any service recovery. Very disappointed and highly doubtful to return!

Very nice sales people totally willing to work within any budget.