Ashley Store Maplewood, MN

Phillip F. Was very respectful and gave us ample amount of space and time to come to our decision! Very insightful

Amazing service i recommend this store

Elizabeth was so nice, patient, polite, welcoming and very detailed. She took her time to show us round, explain things to us and answered all our questions. She is a very good sales agent.

Reached out to the Maplewood store looking for information on a bed on sale, mentioned to Elizabeth that the bed I really wanted was unavailable as quickly as I wanted it due to back order. I was kind of “settling” for this one. She asked which bed I really wanted, and immediately said, I think I have one of those in my warehouse. Let me check and get back to you. Sure enough she was able to get me exactly what I originally wanted at a great price with delivery much sooner than I could have hoped. She was super kind, and seemed just as excited as I was to get me what I was looking for. This particular transaction was all over the phone, so when she looked up my account, she realized she had sold me a mattress in 2024 (which will go on this new frame.) Overall, I have had 2 GREAT sales Experiences with Elizabeth and will definitely be back as I have additional furniture needs!

Phillip was very patient with me and able to answer all my questions, including how close to the wall I could position the recliner. He made it easy for me to purchase the recliner over the phone after I seen it on the showroom a few days earlier.

Lizzi she is very nice and friendly she helpful and explained benefits of mattress and I didn’t expect to buy but her insight helped me make a decision

Jose did a great job showing us around the showroom and explaining different fabrics and options- he was very helpful and knowledgeable of all products categories

Dimitri is has great customer service and is the reason I bought this beautiful table set! Thank you!

Thank You Jolene K for your excellent service. Knowledgeable, and very friendly!

Good

Bought a mattress from here and had great, knowledgable service from Brooke. Highly recommend. Pricing was very fair too.

Stopped up at Ashley furniture today to find a recliner. To help my dad get up after having knee surgery. After two other stores today. Elizabeth Vargas you did amazing job and was such a pleasure to work with you. You will have my business from now on. Ashley furniture should be happy to have you working for them. Amazing job and thank you so much!

Jose was a great helper, nice and found our dream bedroom set! Thank you to Lizzi, our mattress specialist, on helping us find our new mattress! Great job to both of you!

Jolene K was very helpful with buying couch, loveseat & chair

Jolene was a very good help would love to see her again

Jolene Kappes thanks for the wonderful services

Elizabeth we wanna give you 5 stars, wonderful service !! Phillip helped us with mattress and did a great job as well!

I had amazing experience with customer service in Ashley store in Maplewood. They answered all my questions and helped with my calm. Thank Elizabeth and Jose.

Elizabeth did great with us- we were sent here from Fridley to work with her!! Got the mattress works with her and I couldn’t be happier, this is my birthday present to MYSELF since you have to take care of you first- we will get it this weekend and also she had the cutest holiday nails too, she was caring, funny, got us waters, even donuts- loved this experience <3 thank you Elizabeth!

We had the best experience with Ashley furniture in Maplewood MN. Our sales person was Jolene Kappes. She was very knowledgeable about the furniture and explained details well. She was approachable and nice. She explained warranty options. When we bought it she gave us all our paperwork and explained about how to pick up the chair from the warehouse which was also a great and professional experience.

Elizabeth Vargas helped us pick out a mattress. She was very helpful for finding a mattress that was within our budget and the right comfort/ firmness we were looking for. She was very knowledgeable & friendly which made the shopping experience easy! She walked us through the whole process of picking a mattress, bed spring and bed cover. This is our second time shopping here and each time has been a really positive experience! Thank you for your help Lizzie! :)

Brooke and the manager Lizzi was very helpful and professional!!! I furnished my whole house! What went from a sofa and love turned into a fireplace w/heat, lamps, rug full bedroom- these girls are THE BOMB!!!

Elizabeth is helping us very gently and with the right tools and resource. She is very helpful customer service.

Elizabeth and Jose were very helpful choosing a mattress and furniture for us They were professional and knowledgeable! Thanks for all of your help

Service was good, she is very nice! I left from other store to cancel order next door and bought here because they have the sectional I want! Elizabeth thank you for helping me.

Elizabeth was very helpful and efficient

Elizabeth was AMAZING!! She helped my mom and I choose the perfect set and made the whole process so easy. She was patient, knowledgeable, and genuinely so sweet. We’re obsessed with what we picked. If you come to this Ashley, ASK FOR ELIZABETH!!!!!!

Amazing job by the Ashley Homestore staff today, all I had to do was show Brooke a picture of the table set I wanted, and she lead me straight to it, was very knowledgeable about the set and all the information I needed while purchasing it and got me in & out very quick and efficiently! Thanks Brooke and Ashley Homestore Staff!

The store manager Lizzi is absolutely incredible. She is extremely knowledgeable with every item they have and took a lot of her time to go over everything with us. She has bent over backwards for us for several weeks going over previous purchases, furniture matching, helping with claims, and making sure that we were comfortable and absolutely in love with our next big purchase. She has gone out of her way on several occasions to make sure everything on our dream checklist was met and that it was in the budget. She is so personable and didn’t make us feel like customers but instead a friend or even family. She even gave me a birthday card when she knew it was my birthday on one of our visits into the store. All the staff are so incredibly nice and you can tell they all truly love being there and that they have great leadership. I can’t thank her enough or put into words how’s amazing this whole store/team is.

Lizzie did an exceptional job! She was extremely knowledgeable about the mattresses I needed for my kids. She also helped me find a great new dining table for our growing family! Highly recommend working with her when finding new pieces for your home, extremely happy!

We went to Maplewood Ashley to furnish our home. We had been going to many other Furniture stores to see what they have but Jolene and Elizabeth were the best. Great customer service, very knowledgeable and no pressure. Highly recommend.

Brooke was absolutely the best!! Both my husband and I were indecisive and we went around the stores tried multiple living room sets, had in depth conversations about our decisions, we asked Brooke’s input. I really appreciate we didn’t feel pressured, or hustled. She voiced her opinion on our options and wasn’t aiming for the most expensive but talked about the products comparison and popularity. The best part was that she was chill and down to earth matching ours. I called her a day later because I wanted to talk to her about adding or taking away items, she called us back right away. It was one of the best experiences we’ve had purchasing big items. Ashley does give Military Discount making it real nice when we compared to purchasing our furniture on base, it was pretty equivalently close to price and they put it together when delivered, I did nothing but say where, give a tip (voluntarily), and say thank you! Im very satisfied

Elizabeth A Vargas was very welcoming , was explaining clearly. Thank you Elizabeth

Elizabeth Vargas was incredibly helpful in helping pick out the perfect chair. After 8 stores i was losing hope and being able to find someone who seemed to genuinely care was wonderful.

Elizabeth STARS ...ALL STARS!!! You know... I can't give enough stars! Great service!!!!

Jolene kappes helped me buy a new couch today and was so nice and helpful. She wasn't trying to pressure me or sell me anything out of my price range. I highly Ashleys and Jolene !

Jolene was a very helpful and pleasant sales person.

Get here and work with Joe! Super helpful. Know exactly where to point you in the right direction! He left us to find what we wanted and helped us tremendously! 10/5 stars. ⭐️ Prices are cheaper or the same with better shipping than the other local stores

We were shopping at four different furniture locations for a nice electric recline sofa. Joe Begin was able to help us out showed us a few different sofas that fit our needs. We finally selected one. He was able to get us a great price on it. He was very helpful. I even accidentally called the Manager by the wrong name 😀

Lizzi and Joe have been very great to work with they knew exactly what I wanted and sold me more than I didn’t know I need! It was an amazing experience and would recommend Lizzie to a higher corporate position due to the confidence and inviting personality. Joe was a great salesmen that drew me in and catered to my need with professionalism!

Jolene and Elizabeth are so helpful and professional.You made my experience finding a recliner so pleasant.Thank you both! I will definitely return to buy more furniture, and I will ask for you. I appreciate your patience while I made my decisions. You are the best!

We have worked with Liz at the Maplewood location on three different occasions now, and each time she is absolutely amazing!! She is super bubbly, friendly, helpful, and goes out of her way to make the experience smooth and fun. She remembers us every time we enter the floor, which makes us feel good. Liz is a wonderful manager, and you should be lucky to have other employees just as great as she is!! =)

Got helped by Liz. Super helpful. Recommended.

Great customer service. Elizabeth is very patient and understanding!

Elizabeth at Ashley furniture in Maplewood was great! She answered all of our questions and helped us get a great deal during Black Friday sales.

The manager Liz helped us to find our couch she spent hours looking for couches we wanted we appreciate her so much we highly recommend

OMGOODNESS!!! WONDERFUL customer service! Ask for Elizabeth when going to the Maplewood, MN location. She is so friendly, knowledgeable, professional, bubbly/happy and will go out of her way for you to suit your needs. She worked with me for almost 9 months and ended up getting us the sectional we were hoping for! We love it so much we’re adding an extra section on and of course Elizabeth was SO happy to tell us how we could order one!! I would HIGHLY recommend her to ANYONE!!😄🤩

This is my second time buying from this store. Elizabeth helped me today. She did an excellent job explaining details of the purchase to me including drawing a picture. She was very helpful. Thank you Elizabeth.

This isn’t my first time here and Elizabeth is always the one I look for, she’s helpful and very kind! She makes sure she helps you until she makes the customer happy! This is why I return. Glad my boy can enjoy his new rails for his frame.

Liz was amazing! We bought a mattress and after a few weeks I was experiencing a lot of pain. We went back to the store and did a swap out for a more supportive option. I’m so grateful! I thought it would be hassle and it was not at all! Thank you so much!

Jolene Kappes did a great job taking care of us. She was very personable. She was very knowledgeable and extremely helpful.

Brooke and Jolene help us when we were in the store looking for our bedroom set and mattress. They were really helpful and going over everything wuih us. We are definitely satisfied and will recommend them to our family and friends. Great job ladies

Elizabeth at Ashley gave me exceptional customer service! She went above and beyond to make sure everything was perfect and even helped accommodate me for my birthday. I truly appreciate her kindness and professionalism. Highly recommend working with her!

Lizzy was super friendly and great to work with. She took great care of my daughter during her first furniture purchase!

Recently went to Ashley to get my baby momma off my back about getting a new sectional couch. Upon entering we were approached immediately with a smile by team member Joe Begin. This man was a master of his craft. As many men know, shopping for anything with a woman can be the bane of their existence. Joe made the process effortless. No pressure but was always there to answer any question as we made our journey through Ashley’s massive landscape. We settled on the Omaha by Ashley which ultimately after I woke up from my hour nap on this magnificent piece, I knew this needed to be in my home. I would strongly recommend visiting this store to anyone that is looking for a stress free shopping experience.

Elizabeth was amazing and helped with financing opciones on our New mattress!!! Coming Back for more!

(Translated by Google) A very excellent person at his job, very attentive and kind. (Original) Una persona muy excelente en su trabajo muy atento y amable

(Translated by Google) José was very attentive and super friendly, he helped me choose exactly what I needed and answered all my questions without rushing. (Original) José fue muy atento y súper amable, me ayudó a escoger justo lo que necesitaba y respondo a todas mis preguntas sin prisa

Elizabeth A. Vargas moved mattress for us.

Was great...very patient....Jolene

After narrowing down what I didn't want, Elizabeth helped me figure out the mattress and frame that would be best. She encouraged me to try different positions on several mattresses. She went over every aspect of what the mattresses provided and differences in sizes. Have been shopping around for awhile and was not hopeful went I went in. Turned out to be a very positive experience. Looking forward to my mattress delivery tomorrow. Thank you Elizabeth and the other salesperson who informed her I was there.

Had the best experience today with Jolene! I was frustrated going to multiple furniture stores to find a specific couch that no where had in stock and i needed it today so she went above and beyond and found somewhere that did and placed an order pick up for me! She also has the best energy i would sit and talk to her all day long! If you’re looking for furniture for your home i recommend going to see her!! I’ll definitely be going back 🥰

Elizabeth V and Jolene K, were so very knowledgeable about our bedside and mattress. They took their time with us and walked us through our options. They were both so dedicated and never rushed through helping us. They made us feel very important and they both made sure to answer all our questions. We will definitely be back to Ashley whenever we need to purchase in the future. Thank you Ken and Linda Miller

Our consultant, Jolene was amazing! Very helpful, knowledgeable, and not pushy in the least. We are very satisfied with his service.

Elizabeth and Joe were the best! They pulled some strings for me. Best customer service ever! You guys rock!

Lizzie was phenomenal, helped us pick out a bed and couch that we absolutely love. She went above and beyond! Truly is amazing when you get awesome customer service.

Had a great experience with Jolene Kappes. She knew her products, listened to my concerns, and made the whole process fun. Solid selection it lifting recliners in stock and we were able to set up a quick delivery

Thank you Lizzi & Tara (eagan) for the fantastic help with these beautiful bar stools!! <3

Great customer service! Grace and Lizzi were both extremely friendly, welcoming and helped answer all of my questions. Both went above and beyond to get me what I needed same day. I would recommend either the Woodbury or Maplewood locations

had a great experience with Jolene today!! Thank you for the help in finding my new couch, so excited 😄 will definitely be back (:

Ashley Furniture in Maplewood. Great furniture selection. Easy no pressure shopping. Our sales person Jolene was just the best. She is very knowledgeable. Helped us find exactly what we were looking for. She was just wonderful. Will definitely be back

My first time shopping at Ashley Elizabeth A. Vargas was very helpful and knowledgeable.

Brooke and Elizabeth were perfect and helped me a lot to change the order two times and still will help me more.

My wife and I recently had an EXCEPTIONAL shopping experience at the Ashley Maplewood store, and more specifically, working with Elizabeth Vargas. She was, hands down, one of the most impressive sales associate/manager that we have come across in recent years. She was amazing in so many facets; 1) customer service, 2) going the extra mile, 3) following up on a regular basis, 4) ensuring we were happy and satisfied, 5) providing expert opinions and advice, 6) making sure we were happy after the purchase of our furniture, 7) helping connect us with an Ashley Furniture store and associates in the new state we were moving too, making sure we were being taken care of……..AMAZING! I can’t begin to express how impressed, satisfied and thrilled we were to have crossed paths with Elizabeth and her professional, attentive approach to our interaction. She went well above and beyond a normal business experience. If you have the chance to work with her, I’d highly recommend it; you won’t be disappointed. Thanks Elizabeth for making a stressful process seamless and enjoyable!

Jolene was very helpful and attentive to our price range! Shipping and delivery was quick. I will definitely be recommending my friends to her :)

Jose Hernandez and Elizabeth Vargas were great to work with. They were patient, knowledgeable and understanding. Even though I was all over the place, they were able to help me choose find all the pieces I needed without being pushy at all. Thanks you both for your kindness and professionalism! Shukri

We bought a chest of drawers from Jose Hernandez and he did a wonderful job helping us find what we needed! He's been available since our purchase making sure that pick up went well and that everything went smoothly! Overall, a great experience! Highly recommend this store!

Jolene Kappes was our sales consultant. I typically hate furniture shopping. It's overwhelming and feels like pressure is being added to make a purchase. Jolene has a great attitude and personality that it felt like I was shopping with a friend. 10/10 recommend her!

The quality and selection of furniture is excellent here. Jolene Kappes was our sale rep and helped us look for a new sectional. She was knowledgeable and helpful without being pushy. She assisted us in getting the best deal and I would recommend her help to anyone.

So thrilled with our mattress buying experience today! There was not a single bed in the store Lizzie couldn't tell you everything about. We have been shopping for a mattress for a few weeks and I had done a ton of research and knew I wanted a Nectar set. The fine (no) folks across the street pushed us toward a much more expensive set that both my husband and I didn't love but they had me questioning everything with absolutely no reasons as to why. I'm SO grateful that my entire being told me to step back and not make a decision no matter how badly they pushed, promised, or pestered. Walking in to Ashley three days later was a complete different experience. Lizzie made sure we tried as many as we wanted and as many times as we wanted. She made sure we had the right pillows for our sleeping position and answered every single question we had and so many more that we would never even think of to ask. She is a professional through and through but also makes you feel like you're not in a dentist chair with your mouth wide open. She got us in to a King size superior mattress with a deluxe adjustable base, two pillows perfect for us, a mattress pad, and a 10 year warranty for almost 2k less than we were quoted for a queen and basic adjustable base less than 100 yards and a small parking lot away. I'm very excited because we also are looking at a new living room set and now knowing we have somewhere we can go that we can trust the pricing and staff means I don't need to do so much research and I can just let them know what we are looking for and then lean on their knowledge. Thank you so much, Lizzie. I cannot wait to get our new bed (and don't worry, we got bigger sheets today. Enjoy your time with your mom!)

BEWARE I was parked there for maybe 3 hours. When I returned, my car was gone. It was towed. We had a hard time figuring out who towed it. It's $360 to recover it. This was a public parking lot, and I didn't see any "no parking" signs, or "will be towed" warning signs. Then the Myth nightclub wouldn't let us back in, and we had to wait outside for over an hour for a ride, in the cold and rain. Why not just issue a ticket or a wheel lock? Like why be so unnecessarily atrocious. 😭

Jolene was wonderful from the moment myself and my family walked into the store to shop for a new sectional ! She was warm and kind with her greating us and very informative of the new options they had as well as what to look for with the lay out of the store. The staff and her self gave us ample time and space without hovering or crowding us and were also very attentive when we had questions regarding the mod x sectional we purchased. She definitely made the process very streamlined and welcoming and not in the least painful when it comes to a big purchase. 1000/10 if I could and that ls not to over sell as we went to 2 other places before that were very opposite of what I described above again thank you to Jolene and ashy for the help with the purchase !

Working with Jose was such a great experience! Unlike many salespeople who hover and make you feel pressured, he gave us plenty of space to browse comfortably while still being attentive and ready to answer any questions we had. He truly made our first furniture purchase as new homeowners an enjoyable and stress-free experience.

My partner and I recently purchased a mattress from Ashley in Maplewood, and we had the absolute pleasure of working with Elizabeth Vargas. From the moment we met her, she made us feel completely at ease no pressure, no salesy tactics, just genuine care and attention. Elizabeth listened to what we actually needed instead of trying to upsell us, and she guided us through options with warmth, patience, and real knowledge of her products. What stood out most wasn’t just her professionalism, but her personality. She has this natural kindness and confidence that makes you feel like you’re in good hands. We left the store not only happy with our purchase, but grateful for the experience itself. People like Elizabeth remind you that good customer service still exists and that it can even make you smile long after you’ve left the showroom. Thank you, Elizabeth, for making what could’ve been a stressful decision genuinely enjoyable. You’re wonderful at what you do, and we hope you know the difference you make for people.

I bought Beautiful couch it was amazing couch and I was helped by Jolene she was amazing. From beginning of the time I entered the door she greeted me and helped me through and explained everything I needed for my expenses couch. Overall experience is amazing

The home furnishing consultant was very helpful and patience just guiding us and let us choosing what we wanted..

Elizabeth was absolutely amazing! I was having online issues and she jumped in to help! She helped me pick out all the perfect cohesive pieces! Highly recommend!!!! Best experience furniture shopping!!

Jolene was such a pleasure to work with, extremely knowledgeable, professional and just a great all around person. Thank you Jolene! So glad I got to meet you.

Jolene Kappes helped us pick out a bed frame. She was very helpful & nice & willing to work within our price range. Definitely asking for her next time we shop at Ashley.

We received perfect sale service from Lizzi. She was amazing and gets all the products/items customized as we like. Prices are affordable. We would recommend Ashley for families and friends.

Elizabeth is the best Manager i every meet i wonder how she works with us i loved for her customer care she so nice thank you Elisabeth 🥰🫶🏾

Jolene B was so amazing & made our experience fun and not stressful. I cannot recommend her enough!

Elizabeth and Brook were amazing! Super helpful and kind, they helped me find the perfect coffee table and made my exchange quick and easy! Great experience & I’m so appreciative

Today I purchased a sofa, love, and chair through Jolene Brown and also got a mattress with Brooke Pyle. Had a great experience buying the couches with Jolene she had an inviting experience with a warm smile. Also she clearly explained everything so I didn’t forget and was sure of the things I bought. Brooke made the mattress purchase simple and easy I picked what I wanted and she let me know everything I needed to know. If you need a sofa call for Jolene!!!

Elizabeth was super friendly and great to work with. She was super detailed and her customer service was outstanding.

Brooke helped us throughout the whole process in purchasing furniture for our new home. Very Helpful and informative! Thank you Brooke!

Thanks, Jolene Brown for the help in selecting my furniture and helping me through the purchasing process

Go to MAPLEWOOD, MN and ask for PHILLIP FOSSELL!!! I promise you will be glad you did! I had the best experience shopping at Ashley thanks to Phillip Fossell! He was so friendly, patient, and really went above and beyond to look at all my options so I could find the perfect fit. I never felt rushed or pressured—just supported the whole way through. Phillip is incredibly knowledgeable, but what I loved most was how personable he is. He made the whole process fun and stress-free, explaining things clearly and making sure I felt confident in my choices. It honestly felt like shopping with a trusted friend who genuinely wanted me to be happy with my purchase. I left the store with furniture I absolutely love and total peace of mind knowing I made the right decision. Phillip is a gem—so honest, thoughtful, and easy to work with. If you’re headed to Ashley, definitely ask for Phillip. He’ll make the whole experience a breeze, and you’ll actually enjoy the process!

It was great to work with Lizzi. She doesn’t just sell items she knows what she is selling. She was able to answer all of my questions. Can’t wait to see the new furniture at our new place :)

Lizzi was so knowledgeable about mattresses and helped us find the perfect mattress. She was so professional and kind with our indecisiveness. We are going to buy a new couch soon and I won’t go anywhere else. She even helped us buy and get it on the same day. Our Great Dane absolutely approves of our new mattress!

Jolene was fabulous to work with! Very friendly, courteous, personable and knowledgeable! We had a very enjoyable experience with her. ❤️❤️❤️

Joe and Elizabeth are very friendly and helpful. Great customer service

Dmitri was curtious, informative and was extremely professional! You should give him araise! Also, Elizabeth was our bedding specialist, she had us laughing the whole time all the way checkout and she has the most gorgeous nails!

We had an amazing experience at Ashley Furniture in Maplewood thanks to Jolene! She gave us outstanding customer service and helped us find the perfect new couch and a beautiful bedroom set that fit our style and budget. Jolene was professional, patient, and made furniture shopping easy and stress-free. If you’re looking for the best place in Maplewood for quality furniture and friendly service, definitely ask for Jolene at Ashley Furniture!

ELIZABETH, WONDERFUL! SO HAPPY AND SWEET TO MEET U. THANK U FOR MY NEW MATTRESS!

Wow!! nice job Elizabeth Vargas, best mattresses specialist ! and also Jolene Brown, they are the best customer service ever, so fun. Thank you all

Jolene at the Maplewood store was a pleasure to work with. She was very helpful which made our decision easier to make.

Jolene was a superstar!!

Jolene helped me find everything I was looking for! Elizabeth was a great help in figuring out finance! Both ladies are very friendly and will be back to buy more one day!

Was sent here from Woodbury location (shout out to Jerry!) for an in stock mattress. Lizzi specifically was very helpful and kind! She made the process very easy and saved me a lot of stress. Thank you! :)

Brooke was our Sales Associate at the Maplewood location and she went above and beyond when purchasing our new sectional! Made it an easy and enjoyable process through the whole purchasing process 😊 thank you Brooke for all your help!

Brooke was such an awesome sales associate. She greeted us right away and asked us many questions helping us find the perfect sectional for our home. Highly recommend when you go in ask for Brooke

Amazing experience! Elizabeth was very helpful and made sure we felt welcome. Highly recommend!

Had a very pleasant and positive furniture shopping experience with store mgr Liz Vargas. She listened to what we were looking for and helped us through the process. We left with exactly what we came in for! Very happy with our purchase. Thank you!

Elizabeth has helped us very much and worked with us until the end and was very friendly. Such a great time shopping. 10/10 🙌

We had Brooke Pyle help us with our new couch purchase! She was able to work with us with pricing and help us with everything we needed. It was a very professional experience and working with her was a pleasure!

Lizzie was the best! She was so sweet and patient 10/10!!!

Jolene, friendly, very patient with me, answering all my questions, I bought 2 recliners and will be coming back for a loveseat and will definitely work with Jolene.

I had a wonderful experience working with Elizabeth Vargas at Ashley Furniture. She was extremely helpful, knowledgeable, and patient throughout the entire process. Elizabeth took the time to understand what I was looking for and guided me to the perfect options. She answered all of my questions thoroughly and made the whole shopping experience smooth and stress-free. If you’re shopping at Ashley, I highly recommend asking for Elizabeth—she truly goes above and beyond for her customers!

I rarely leave reviews, but this experience was too frustrating to stay silent. We purchased a piece of furniture and within a year couple of years we had to replace it. The real headache came with the warranty. It was never properly explained to us. Turns out, we were supposed to call them within six months after the warranty expired to initiate the refund. How were we supposed to know that? No reminders, no clear instructions—just a vague promise. Unlike HOM Furniture they just send you a check after the time expires. Now we’re out $260, we were just told this was written off and can't be refunded to us. The lady told us that this program was a horrible process and many didn't know that they had to call. We were then informed that there may be a way to get these funds back, but only if we go into a store buy more furniture and they might do a credit, but no guarantees. This is a bait-and-switch. Between the poor craftsmanship and the confusing, misleading warranty terms, I wouldn’t recommend buying from them. Save yourself the stress and shop elsewhere like HOM Furniture.

Very nice helpful stay late for us to find nice pieces I'm happy with her service her name is Elizabeth.

Jolene Brown was so helpful! She helped me find the perfect couch and let me know the step by step with the furniture pick up and drop out process. I was so anxious and she really put me at ease.

Exceptional customer service by Joe & Lizzi!!!!! I found exactly what I was looking for, super patient while I walked around figuring out what I wanted. I financed my mattresses with less than $50 a month as a payment and couldn't be happier. Definitely will be coming back.

I just want to say how wonderful my experience was at Ashley furniture with Jolene Brown, my home furnishing consultant. From the moment I met her, she took her time with me and never rushed the process. She was patient, really listened to what I wanted, and guided me with kindness every step of the way. Jolene made everything feel easy and enjoyable, which is such a big deal when making choices for your home. She has such a warm personality that makes you feel comfortable right away. I could tell she truly cared about helping me find the right pieces, not just making a sale. That kind of dedication is rare, and it meant a lot to me. She explained things clearly, gave me thoughtful options, and always had my best interest at heart. I honestly can’t say enough good things about Jolene. She’s professional, knowledgeable, kind, and truly goes above and beyond to give you a good experience. I left feeling confident in my choices and grateful for the help she gave me. If you ever need someone who will treat you with respect, kindness, and patience, Jolene Brown is absolutely the one to go to.

Phillip has been a great help during our shopping experience at Ashley Furniture. He took the time to answer all our questions and ensured we found exactly what we were looking for.

Elizabeth A. Vargas was so helpful and friendly she is very nice she walk around and help me and my husband… explain the things around

Elizabeth was very nice and explained everything, also entertained my toddler. Love the overall experience! ❤️👍

After a slightly bumpy start because I spent a lot of time initially with no one approaching me...I was about to leave when I was approached by Phil and ended up having a very positive experience.

I had such a positive experience at Ashley Furniture! The staff was warm, attentive, and went above and beyond to make sure I found exactly what I was looking for. Management was helpful and accommodating, and I really appreciated the extra effort they put into making the process smooth. The store itself was clean, well-organized, and inviting—overall creating a great shopping experience. I’ll definitely be returning!

Really good service, we were in and out fast.Brooke helped us explained everything well

Jolene and lizzi. They are very friendly and welcoming staff. We wouldn’t be buying furnitures without them. Iam recommending you to come to them. Thanks to them.

Great Service from Joe!

Elizabeth she’s so nice in very happy to help me thanks so much Elizabeth

Love this store always have great customer service. This time I had the pleasure to work with Jolene and Brooke Jolene helped me and my husband yesterday she was very nice and bubbly and great customer service. Brooke helped me today she was very helpful and professional and had her tape measure ready to go! Definitely recommend this store

Elizabeth was so helpful and went above and beyond. Even going as far as to move furniture around to show us how it would look in a different light. We had been searching for months and have finally found exactly what we need. They have tons of accessories too. Will be back for more! Truly grateful to Elizabeth for making our first experience in an Ashley store one to remember.

Lizzi was absolutely amazing! She helped me pick out a sofa and loveseat and made the whole process so easy and enjoyable. She was friendly, patient, and really listened to what I wanted. Super professional and kind! She made my experience at Ashley Furniture awesome from start to finish. Highly recommend Lizzi! Ask for her!:)

Joleen was very friendly and personable she did not push us into making a decision right away and very knowledgeable in her job . We went to many stores but came back the next day to work with her and buy our new couch today! Thank so much 🙏🏼😎

Elizabeth A. Vargas did an amazing job helping my partner & I at financing for a pair of couches. Thank you!

We had a pretty good time finding what we wanted and Liz really helped us out

Lizzie was a great help in purchasing our new dining room table and chairs. She was super friendly and was willing to answer any questions we had.

Jolene Brown was absolutely helpful in the process and very professional and polite! Definitely would recommend to see her at Ashley’s

We enjoyed working with Joseph he was really helpful with finding the right furniture for our family and maximizing the space in our living room.

Elizabeth really assisted us in picking out the perfect mattress for the way we sleep and our unique circumstances having a baby, etc. Great experience overall, would definitely recommend.

My husband and I came to this location spare of the moment in the middle of our move...sweats and t-shirts on, nothing fancy. But Jolene approached us kindly and was willing to help right away. Shes so sweet and down to earth, we laughed a lot and she even helped me convince my husband to buy a table that I absolutely wanted 🤭. We were there a month ago, but I forgot to post a review about her (that's how good she serviced us, that I'm even posting after so long ago). If you go into Ashley's, asked for her!! Shes the best

My mother ended up buying a sofa set from this location, Brooke was super helpful and friendly! Great experience

(Translated by Google) This is my favorite Ashley store of all, the management and workers here are super friendly!! (Original) Esta es mi tienda favorita de Ashley de todos, la gerencia y los trabajadores aqui son super amables!!

Elizabeth FANTASTIC customer service!!

Great selection of furniture and accessories at reasonable prices. We never felt pressured or hurried. Our consultant, Brooke Pyle, introduced herself, showed us where to find what we were looking for, and let us browse, checking back with us occasionally. When we had questions, she was helpful and knowledgeable. We ended up purchasing a new recliner from her and will return for our next purchase. Overall, it was a pleasant, friendly and efficient process, thanks to Brooke. (And the furniture selection!)

Grade

Elizabeth, she was amazing, to show us everything we need, show us payment options, so was great, I will appreciate that, thanks

The service was top never seen a customer serviceiek that the girl called Elizabeth V she is amazing she helped us evryside and we appreciate

Lizzi was so helpful and fun to talk with. Very knowledgeable.

Hello, Elizabeth , Great service ,you are super kind person , thank you for everything you do for us , you are lifesaver i was a pleasure meet you .

Thank you Elizabeth for staying after hours and helping me find a mattress! Will be back for living room soon!

Liz and Joe were so helpful! Getting my sofas today's!

Great service and Jolene was very helpful. I will be returning to your store in the future

Elizabeth has been the most helpful professional to work with! She helped me find my perfect couch, and after deciding on it I ended up having to back out since a family member offered me their like-new couch. She was SUPER understanding and didn’t make me feel bad for backing out and processed my refund right away. I 1000% recommend working with her! I will be visiting Elizabeth at Ashley for all my future furniture needs!

I am so thankful for Jolene who was such an amazing costumer service and helped us figured out our first furniture for our future house. She was so sweet and helpful. Thank you.

Excellent management, awesome customer service. Lizzi is the best!

Elizabeth (Lizzie) welcomed us when we entered the store. She did a wonderful job explaining each section and what the store offered. She let us have our own space while we looked for items and continuously followed up if we had any questions. She assisted us with financing and numbers. All of our stuff was in stock and it is going to be delivered by the end of the week! She is also so sweet and helpful! I really enjoyed her presence. She truly cares about the customers.

Great customer service, wonderful management, 5 star sales team, and great products!

**** Update**** On Friday, July 25th, I spent from 10:40 AM until 8:14 PM making phone calls to the Ashley Furniture store in Maplewood and the local corporate number. Each person I talked to told me they would look into the matter and call me back. None of these individuals called me back. At 8:14, the manager of the Ashley Furniture store of Maplewood, Liz, called me and told me that out of the “graciousness of her heart,” she found me a solution to get my couch to me on Saturday, July 26th. Her response to me was never, “Sorry we messed up, let us make this right for you.” She made it seem like she was doing me a favor. I understand that mistakes happen, especially with new employees, but the company should have been interested in correcting their mistake when I first called at 10:40 AM. Manny from Xpress Delivery did a fantastic job delivering the couch on Saturday, July 26th. He also provided us with some tips and tricks for getting the couch into our house. Out of this whole experience, I highly recommend Manny from Xpress Delivery. Also we like the couch. It is quite comfortable!! Looking back, I wish I had spent the extra money to purchase this couch from another store. There are many on the same block as this Ashley Furniture store. This would have saved me a lot of time and headaches. Since getting my couch, Liz has tried calling me six times, left two voicemails, and sent me three texts between 8:48 PM on July 26th and 2:26 PM on July 27th asking me to change or update my review. Save yourself the headache and choose one of those other stores. **** Update**** “Make sure to give me a 5-star review”- Jolene Up until Ashley Furniture received my money, they provided me with quality service. Once they received my money and things went wrong, they were neither helpful nor interested in assisting me. Jolene helped us purchase a couch and ottoman on Tuesday, July 22nd, with delivery for Friday, July 25th. Awesome! She was friendly and got us in and out quickly. Jolene set us up to have Ashley Furniture deliver the new couch to my house for free. Then things went south. Throughout Wednesday and Thursday, I did not receive any updates from Ashley Furniture regarding our three-hour delivery window on Friday. I thought this was no big deal because we had just made the arrangements two days prior. Friday morning arrived and still no word from Ashley Furniture about our three-hour delivery window. I finally called Ashley Furniture to inquire about the status. The lady on the phone looked at my information and said, “You are scheduled today to pick up the furniture yourself and not delivery. I will transfer you to the person who sold the couch to you”. I was then transferred to Jolene, who reviewed the transaction and realized she had not actually scheduled our delivery. Jolene stated she would need to discuss this with her boss and then would get back to me. Four hours later, I still had not heard back from her. So I had to call again and ask what was going on. The delivery and payment representative had no clue we had called and no idea that Jolene was attempting to correct this mistake. The Delivery and Payment representative told me she would look into trying to accommodate us and would call me back within about 30 minutes. I am still waiting on that callback 2 hours later. No one ever simply said to us, “Sorry for our mistake, let us make this right for you”. Everyone just said, “Let me see what's going on” and never responded back to me. I, now, have no furniture to sit on in my living room because I prepared for a new couch for today, I am out of a day of my time from having to make several calls throughout the day, and now I have to clear another day next week to wait for delivery. If the couch we bought was not such a good deal, I would get my money back and spend it with another company that values me as a customer. Be careful because if something goes wrong, that was their fault, they do not care enough to make things right.

Jolene at the Maplewood store is Absolutely the Bomb!! She is exactly who you need for your furniture experience! Go see her!!

Lizzi was so helpful showing my mom and I mattresses and chairs. She made the purchase seamless and answered all our questions. She is SO knowledgeable!! I can’t wait to come back and work with her again ❤️

Worked with Lizzy and she was very helpful. She also made sure to call the day before the delivery as a reminder.

Lizzi was very helpful and kind. The quality is amazing, and the service was friendly and professiona.

Jolene, thank you very good

Lizzi, from Ashley Furniture in Maplewood, was kind enough to stay after store hours to help my kids and I finally find a sectional for our new house! Thank you for your time, amazing customer service and friendliness!

I had a wonderful experience with Lizzi at Maplewood Ashley Furniture. ! She has great customer service skills, very knowledgeable, and kind. She found the exact headboard/base I was searching for. Her product knowledge was impressive. Thank you, Lizzi!

Phillip was excellent to work with and was very patient with us and our finance needs. We were treated with respect and our needs were met above and beyond. Professional environment and recommended.

All of awesome news. Joe was patient and provided exceptional service. Transaction went smooth and quick. We look forward to coming back in the future, thank you!

June of 2025 we visited Ashley in Maplewood and was assisted by assistant manager Elizabeth (Lizzy). Store had a lot to choose from, sales at the time were great. We found more than one item we were interested in. Lizzie was excellent at helping us with options and outlining the features of each and what we were looking for. She’s extremely knowledgeable about the products and was very patient as we were in and out more than once before making our decisions. Would highly recommend this Ashley store and in particular Lizzie! She was a sweetheart!

I bought a dining set at the Maplewood Ashley store. Elizabeth (Lizzy) Vargas was a great help. After shopping around at 5 other furniture stores, Lizzy went out of her way to help me find exactly what I was looking for.

Elizabeth helped me find the perfect bed, and I cannot wait for it to come.

Great experince thanks to Elizabeth she is very kind and Sweet and nice furniture and Elizabeth has very pretty hair :D

Elizabeth was very tentative and friendly. Super easy to talk to and able to explain everything and answer all our questions. She was able to show us what we needed for our spaces. We ended up purchasing 2 sectionals.

Elizabeth was super helpful and kind. She went through all of my pricing options and made the process of purchasing patio furniture easy and less stressful. Thank you!

Jolene Brown helped us. She was such a breath of fresh air!!! She’s down to earth and helped us without a problem. I recommend her everyday all day!!!! Thanks Jolene

Joe had great communication and answered 100 of my questions! For being new, he knew all his resources to help him through if needed but did great! Elizabeth was a great assitance as a manager by explaining all finance and I will be back for more!

I had a fantastic experience, thanks to the amazing help from Elizabeth. She was very kind , knowledgeable, and went out of her way to make sure I found exactly what I needed. Her service made my visit smooth and enjoyable!

Jolene was very helpful and enthusiastic to help.

Jolene was amazing.

Jolene at the Maplewood store sold us a patio set. She was super helpful and was fun to work with. I highly recommend working with her!

Jolene was so patient and friendly when helping me purchase my couch at Ashley Furniture! Thank you Jolene.

Lizzi was amazing !!! She showed us around to the item that we were looking for. Was very knowledgeable and helpful. Purchased what we were looking for and are leaving super happy !! Thank you Lizzi

Elizabeth was so helpful. She listened to everything I needed and wanted and helped me find the perfect bed! I will be coming back for sure!

Elizabeth was great to work with! Very knowledgeable about the products, current and previous! Would definitely come back again!

Best customer service and assistance fromElizabeth Vargas!!! Best choice of furniture. Very comfortable and beautiful..

Excellent customer service! Good quality furniture for our living room. You cannot get it wrong at Ashley’s. It was hard to choose from many great options but the managers - Lizzi, Philips and Brooke made it really easy for us. Very knowledgeable individuals; pointed us in the right direction. I have been shopping at Ashley’s Maplewood for years and recommend it to all.

Phillip at Ashley was awesome to work with! Answered every questions me and my family asked and was super helpful deciding which mattress and furnitures to get. Would highly recommend you talk to Phillip with any needs here.

Elizabeth was so chill, really wanted to help us find the best living room set up all the way down to getting lamps! Coming back next week for a mattress when I have more time thanks Elizabeth for understanding my style.

We were about to leave being overwhelmed by prices when a super nice worker, Phillip, stopped us for help and actually convinced us into buying a super nice bed within a very nice monthly price range and was very helpful with the process!

Lizzy was extremely friendly, knowledgeable and very patient with us. If you need to purchase furniture go to Ashley Furniture store in Maplewood, MN and ask for Lizzy!!! Wanted to order more items with Lizzy but she was off that day and another sales rep Brooke offered to help us and she was awesome as well! If you are in the Maplewood area looking for furniture stop in at the Ashley Store! Lizzy and Brooke are so helpful, friendly and professional. I will always shop here for all my furniture purchases.

Lizzy was very helpful! I found a couch instantly and she was very kind and very quick!

Lizzy was great and very helpful. She went above and beyond for us. And she also answered all of our questions about products, in stock items and delivery. Would highly recommend asking for her if you come to this location of Ashley’s furniture!

Lizz thank you for your kindness and the countless support you deserve more than 5 star.

(Translated by Google) I really appreciate Elizabeth's patience since I don't speak English, and she helped us a lot with the process to open my loan with them. Thank you for having people like Elizabeth. (Original) Agradezco mucho la paciencia de Elizabeth ya que no hablo inglés y ella nos ayudo mucho con el procedimiento para poder abrir mi crédito con ellos, gracias por tener personas como Elizabeth.

Elizabeth greeted us at the door and gave us wonderful service! She gave us undivided attention although she was busy but made it feel like we were the only ones! I’d visit here again!

Lizzi was very attentive to our needs, and met our goals

Lizzy was very great 👏🏽

Elizabeth was very helpful and knowledgeable about the product. It was a very good experience. Ashley has a great employee!

Elizabeth did amazing!

Sales person was very helpful. She even offered up front help me save an extra $100. It was a great buying experience.

I would give 7 stars if I could! Wonderful service Elizabeth! Helped me find a dresser and mirror to match my set!

Had great experience with Lizzie. Very kind, and helpful

Lizzy was a great help! Made the entire process super eazy!

First review btw, best experience shopping for furniture thanks to Elizabeth for the AMAZING help.

Lizzi did a great job helping me find a table that fit in my space. She communicated very well and helped me measure. She is great at her job and pleasant to be around! Thank you Lizzi!

I was very grateful for the clerks knowledge of product and consideration for me as a customer. Thank you Elizabeth vargus.

Very helpful and explained about all the furniture we were looking at and looking for.

Lizzi was great to work with! She was super helpful when we were looking for a couch - kind, not pushy at all, and really knew what options were available!

Michael Rufener was awesome to work with

Elizabeth was amazing! My family came over from Africa and she helped find wonderful pieces to make it feel like home for her!

Lizzi she was so good and had good costumer service and she was very helpful

I came here this late evening and I really enjoyed working with Elizabeth Aka Lizzi. She is amazing and very knowledgeable about the furniture. Loved working with her , she is very resourceful and makes everything work! She helped us even when it was after store hours and helped us figure out the finance plan as well. I would definitely recommend anyone to come to this Ashley Furniture Store location. Mike Aka ( The Manager) and Elizabeth Aka Lizzi are great people and they will take care of you. Please come shop at this Ashley Furniture Location at Mapelwood! I am going to continue buying my stuff from now on! Great prices and discounts 👍🏾 love it! Definitely worth it. Thank you Lizzi and Mike

We received amazing service from Lizzi at Ashley furniture! She made the entire process so easy and she is so fun to talk to!! We will definitely be back to buy more furniture and will seek out Lizzi to do so!!

Lizzy was amazing. Took the time to listen to what I was looking for and made sure we felt comfortable asking questions!

We worked with Lizzy today and she helped us get the best deal and coordinate our order and delivery quickly. We were really happy the couch was in stock and a super quick process

Great service! Mike work with us and gave us an absolute phenomenal price. Then he even wrapped it for us and help load it in the truck. We will be back.!!

I had a beautiful experience at this Ashley’s and Lizzie was the reason for that. She is super welcoming and sweet. I would recommend this Ashley’s location to my close friends and family.

I requested Lizzie to come in the next day on her day off and she complied. She was very helpful and kind, she made the shopping experience very easy and seamless. I would recommend this Ashley’s location for anyone looking to get new furniture

Brooke Pyle was absolutely wonderful and helpful. I gad my mom who has dementia with me and Brooke was very patient and understanding. We walked in and immediately found what we were looking for. We did a walkthrough just in case but ultimately got the first sectional we saw. Elizabeth Vargas was also very helpful. I appreciate the kindness of these two ladies.

Elizabeth is so amazing she is wonderful

Elizabeth was great! Super friendly. Helped me with everything I needed!

We had a great service and Lizzy was very patient and helpful.

Thank you Liz, excellent service!!!

Elizabeth Vargas helped me find beautiful furniture for my living room and I am so excited to see it in my new home!

We received a store credit for a piece of furniture that could t be repaired. We connected with Lizzie at the Maplewood Ashley store. She listened to what we wanted, showed us some pieces that she thought would work, checked in with us and didn’t follow us around to make a decision. Once we made a decision, she got the details of our choices with print outs. Hours after we got home I let Lizzie know what we wanted and she set everything up and got our order placed over the phone. We had a short wait for the order to be fulfilled but Lizzie kept us up to date with when to expect things by text. Delivery got set up and everything arrived beautifully and I’m so happy with our sectional. Lizzie called after delivery to ensure everything went smoothly and that we were happy! I cannot express how impressed I was with Lizzie. She really went above and beyond with her customer service! We have always gone to Ashley for our furniture and have met a lot of good customer service people but Lizzie has been the best and greatest experience we have ever had! Everyone should get a Lizzie!

Elizabeth was amazing and was very helpful.

Lizzi was a great help! Happy to shop there!

Thank you so much Brooke for all your help around the store !! Happy Mother’s Day to you !! Thank you Lizzie for your help in the warehouse ! Much appreation for you both !

Ryan was extremely helpful in helping my 92 year old mother find a recliner. He was very knowledgeable about his inventory and knew how to work the remotes. Very much a gentlemen and everything you could ask for with regard to customer service. It was refreshing to find these qualities in a young man. Kudos to you Ryan! Thanks so much for your help. You made a daunting task a lot easier!

Lizzi was fantastic!! Showed us all the sofas sleeper options and we decided on a beautiful set- can’t wait, thank you for your kind service! You are awesome!

Went to look at new couches. We were greeted and helped by Brooke. She was amazing! Polite, professional and great customer service. Happy we found our couch. Next time we are in need of furniture, we will be reaching out to Brooke at Ashley! Thanks for the great experience!

Friendly staff with a low pressure style. Managed to work with my odd hours and stuck with me for a little over 2 weeks to find the sofa for me. A nice touch was they remembered what I was wanting like longer legs after some time between visits.

Lizzie was great helping me. Very pleasant and super friendly.

Elizabeth is very helpful and professional

"Hey, it's me again Lizzy!" Awesome Customer Service! Tysm!

I am really happy with the service provided from Brooke. Not only that she a very experience and knowledgeable in the product , she kept me calm knowing I am anxious moving into a new apartment and have to buy everything new.

Lizzi at Ashley Maplewood is amazing! Friendly, helpful and definitely goes the extra mile!

Elizabeth was an absolutely fantastic person to work with. She is extremely helpful.

Ryan it was great to meet you today we had best experience.Hope see you again thank you

Lizzy was so helpful and she knows her stuff ! And sweet ! Shelli sent me over from becker!

Gina was wonderful. She made choosing our furniture stressfree and surprisingly fun. We are so excited to get our sofa and loveseat.

Lizzi was fantastic and helping us find what we needed in a professional way. Thank you.

Elizabeth A.V I had such an incredible experience that I had to share. I came into the store during a bit of an emergency. That’s when I met Lizzi, and from the moment she greeted me, Lizzi was kind, calm, and so genuinely helpful. She listened to my situation, understood the urgency, and immediately jumped into action. She helped me, walked me through all the options, and somehow made a stressful situation feel manageable. Lizzi went above and beyond to make sure everything was taken care of quickly and smoothly. Her kindness and support during such a hectic time meant the world to me. If you’re ever in need especially when time is tight go see Lizzi. She’s not just great at her job, she’s a genuinely good person. So grateful for her. Brooke P From the moment I walked in, the store had a welcoming vibe and a great selection of stylish, high-quality pieces. But what really made my visit special was the amazing customer service, especially from Brooke. Brooke was incredibly helpful, patient, and knowledgeable. I came in feeling overwhelmed with choices, but she took the time to really understand what I was looking for. She guided me through different options, answered all my questions and helped me find exactly what I needed. Thanks to Brooke, I left feeling confident in my purchase and excited to set everything up. If you're shopping for furniture and want an stress-free, personalized experience, I highly recommend asking for Brooke. She truly went above and beyond.

Ryan was very easy and fun to work with. He gave us professional as well as personal advice and made sure to search for specific items we were looking for. He is very knowledgeable on every item and brand in the store. We went into the store multiple times before actually making our final decisions and he never rushed us or seemed annoyed with how long of a process it was for us. He also never pressured us to go with the items that were more expensive- which is hard to find in salespeople nowadays! We cannot recommend Ryan at Ashley in Maplewood enough.

Thanks Ryan

Lizzy is a amazing manager! We were just shopping around for a new couch but she really convinced us to buy from Ashley furniture. She gave us an amazing deal on our new couch! She let us just look around and made sure to answer any questions we had. We would 10/10 buy a piece of furniture from Ashley Furniture again just by the amazing service we had 😀

Lizzie is wondeful to work with! Very knowledgeable, patient and knows her stuff. We highly recommend Ashley Furniture and Elizabeth Vargas.

Gina was amazing . Very welcoming and answered all questions.

This place was great ask for Gina she was amazing

Brooke Pyle was very helpful and professional to work with. Delivery was seamless and also very professional. Highly recommend!

This is a nice place...good staff.. especially Ryan the sells guy

Elizabeth was great, and very knowledgeable.

Lizzi was so helpful! She is very knowledgeable and an excellent communicator. She went above and beyond, making sure I had answers to all my questions and understood all my options. Thank you Lizzi for all your help and for making my experience at Ashley an amazing one!

We had a fantastic buying experience. Michael Rufener was the perfect balance between helpful without being at all pushy. Even going so far as to move another coffee table so we could compare colors. We are looking forward to receiving our new furniture and feel reassured in its longevity given the generous protection plan.

Liz provided a wonderful experience for my family! We originally were trying to buy the furniture in another state but because of shipping issues, we looked closer to our new house. Liz was very amiable, detailed, and patient while we searched until we found the perfect furniture for our new home. Extraordinary service!

Excellent and great service with Elizabeth Vargas. She’s perfect 👍🏾

Lizzi was a great assistant manager! She really helped us through the process and explain everything in caring and thoughtful way. Can’t wait to see the new couch set I got

Came back to get the same mattress I bought 2 years ago but in king size!! I love my mattress! Michael Rufener was absolutely amazing and so helpful!! He made our experience very memorable!! Thank you Michael!

Lizzie was super helpful, worked with us to get quotes and find the best deal on the furniture we were looking for. She communicated with us via text with updated quotes and offers which was helpful in our decision making. Good selection in the showroom, great experience overall.

Ashley in Maplewood gave my husband and I the best experience ever. First, Ryan provided us with all the information we needed, spent hours with us trying to fit all of our requirements. On our next visit, store manager Mike went above and beyond what we could expect and made us very happy customers. Thank you, not of you!

Elizabeth has been amazing to work with as we saw some furniture in store in another state but wanted to work with someone local in the state we were moving to and she got us all set up!! And once we arrived, we decided we needed more furnishings and she was so incredibly helpful and thoughtful and reminded us of the friends and family sale that was going on and was able to adjust the price on what we had already ordered with her since we didn’t take delivery yet. I would highly recommend working with Elizabeth at the Maplewood, MN store!! She’s all about the customer!! Thank you!!

Elizabeth Vargas helped us select a chair we needed. Her product knowledge was extensive and complete. Her sales method was downright pleasant. We've been to dozens of furniture stores over the years and have had our fill of pushy hovering, clingy sales types. She's anything but! Once we decide on our purchase we had a wide ranging and wonderful chat about all manner of things. I can highly recommend her if you find yourself at the Maplewood Ashley store. Many thanks Elizabeth - we really like our new chair.

Great service and explained all my options with financing! Thank you Lizzi! I took long to fill out finance and glad she didn't beat me up haha

We recently purchased a rather large order and we had Elizabeth Vargas as our customer service agent I will say we were very impressed with Elizabeth, customer service we received was seamless and our order was delivered in a timely manner. Thank you and we will be back in the future

Yall gotta go see lizzy and Gina they down to earth and will definitely work with you! Close mouths don’t get feed but numbers make sense to all parties involved

Lizzi was a tremendous help! She was kind, knowledgeable, and made the process quick. Would recommend her to anyone looking for furniture at Ashley Maplewood.

Very friendly and helpful. Went above and behond to help you. Compared to other stores. Thank you Elizabeth!

HAD A GREAT EXPERIENCE WITH-THERE SALES REPRESENTATIVE ELIZABETH GREAT PEOPLE

Went looking to find new furniture for whole home. Brooke P gave me a rundown of where things were and let me browse for a while. When I found something I liked she checked to see if they had it in stock with no pressure to buy something else. Fortunately for me everything was in stock and available for delivery except the living room set in the color I wanted but she was able to get it ordered for me with no problems. Overall, I had a great experience shopping here. I found the furniture to be of good quality and I look forward to its delivery and assembly in my home. Though prices may be higher on some items compared to big box stores, I think the quality of the furniture is far above what you could get for those cheaper prices. Definitely will be returning in the future. Thank you again, Brooke for your help and hospitality.

Ryan, mike and Elizabeth helped me fix an order that could have gone very wrong. Appreciating the teamwork and effort to help us get our new furniture!

Elizabeth was professional and friendly. She answered all of our questions and was thoughtful and thorough with her explanations.!!! A great furniture shopping experience!!!!

Elizabeth is the best. All my questions were answered and I got a great discount with 80th sale going on. I bought everything I need it here because she was helping with all the confusion and she helped me with select what fits my budget and preferences.

Sales person Gina and assistant manager Elizabeth were very helpful, courteous, professional and knowledgeable in our search and purchase of several furniture items at the maplewood, MN Ashley store Thank you!

ELIZABETH VARGAS WAS WONDERFUL WITH HELPING ME LOOK FOR FURNITURE AND PATIENT WITH ME DECIDING. WALKING OUT A HAPPY WOMAN. THANK YOU SO MUCH!!! GO SEE HER!!!

Elizabeth was really helpful... Really Good customer service.

Elizabeth Vargas is our sales person. She was great with helping us find the right furniture. She went above and beyond to make aure we were happy!

Lizzie from the Maplewood location was extremely friendly and very helpful!

Michael Rufener was amazing he gave great customer service from start to finish. I Highly recommend this store.

Brooke is AMAZING! she is very knowledgeable which made our transaction easy and enjoyable. Can’t wait for another purchase! We recommend her and the store 100%

Excellent service- thank you Liz & Ryan!

Gina and Lizzie were awesome. They were personable, patient, knowledable and insightful. We are very excited for our new sofas and happy about the experience we had at the Maplewood Ashley store. I would reccomend this store to anyone.

Elizabeth was wonderful, caring and welcoming employee. Great in mattresses!

Michael Rufener was very helpful

Liz was awesome! Very friendly and helpful. She helped us find exactly what we were looking for. We were especially thankful that she gave us time to look around without hounding us down.

Liz was wonderful! Had an great experience finding the right bed.

It was best experience Ashley they did good job and I get what I was looking for.

Nice selection friendly staff

Ryan was amazing!! Best sales person that I have ever had. He was very informative and helpful. Went out his way on providing us information

If i could give 6 stars I would. Mike (store manager) was so informative and so helpful in answering all of our questions. He was never pushy in trying to sell us something we didn't want or need or something that was way over our budget. Highly recommend stopping in and checking it out. The store has such a wide range of styles, colors and fabrics to choose from I was very impressed.

Elizabeth throughout this while process has been amazing! She is very knowledgable, personable, and reliable. Our first visit and actual purchase experience from Ashley’s and I wouldn't have wanted to work with anyone else!

Elizabeth Vargas was very helpful in assisting my fiancee and I with our first home sectional purchase! We will be coming back for our next furniture!

I had the best experience with the manager Micheal R.! He helped us out finding pieces that we wanted and went the extra mile to make sure we got everything we needed. Highly recommend this location to anyone that is looking to buy furniture with great people.

Lizzi was really helpful and so nice to us. I love this place.

Lizzi had amazing customer service. Super kind and friendly. Had all the right answers to our questions and great work ethics. We ended up buying 2 pieces. I would recommend family and friends. -George

Elizabeth Vargas went above and beyond for us! I will definitely be back.

Elizabeth was so helpful with my experience. I love my new bedroom set. I highly recommend her! Thank you so much!

Gina R was fantastic at this location. She showed us to a sofa set that exactly matched what we were looking for, gave us space to check it out and consider but was there to answer our millions of questions when we needed her. She also anticipated some additional needs so we felt completely comfortable that we were all set when ready to purchase. Great experience!

Our consultant Brooke was awesome to work with! I recommend asking for her if you are purchasing new furniture at this location. She is the perfect mix of helpful and knowledgeable while not being pushy.

Elizabeth was efficient, fast, friendly and had a great understanding of our needs. We had limited time to complete our shopping, and we completed our tasks in a speedy manner. She was patient, allowed us space to discuss what was best for our needs and was a delight while completing our sale.

Thank you elizabeth of the good service you give us,We appreciate alots and good place to shop at Ashley furniture.🙏

02/17- I went back and bought furniture for my living room! Best President day deals! thank you much. I even walked in the freezing temps to get here. Liz was very helpful and I am excited for my new mattress.

Brooke was very friendly, knowledgeable and helpful.

We purchased furniture today for our new residence and the manager Michael R. was terrific. There was no pressure and when we were ready Michael processed our order and scheduled delivery very efficiently and hassle free. Great service!

Very kind and caring, also thorough. Thank you Elizabeth!

I want to give a big shout out to Elizabeth Vargas for her Excellent customer service! She was absolutely Kind and Professional!! Thank you Elizabeth because of the service you gave me I will continue to shop at Ashley furniture! She deserve all the KUDOS!😇

Elizabeth helped us from the very start, explained to us everything super detailed and had SO MUCH patience (we changed our minds a million times, lol). I’m truly impressed with her service, thanks Elizabeth!

Elizabeth was so very helpful in finding an almost impossible item. She was an absolute miracle worker and we are so excited to work with her in the future.

I don’t think I can put into words how wonderful Lizzy was in helping me choose a dining room set. She is very kind, patient, knowledgeable, and has a great eye for decor.

This was a absolute best experience that I have ever had at any store! The manager michael Rufener was awesome. He spent a lot of time helping me pick out the best mattress for me and he did not try to steer me to the higher prices. He was very kind and nice to me and his customer service was awesome. From now on I will shop there at ashley furniture for all of my home needs. I highly recommend this store because they are awesome and sell top quality products. The customer service is the best ever! Shop there and you will be very pleased with the service you get. It is a top of the line store and the manager is great!!

Elizabeth!! You are too funny! Thank you for helping us with my table and chairs!!

Elizabeth she amazing costumer service

When I go to this store, I feel comfortable to buy. I ask many questions and everyone is so happy to help me. My friend also bought, and she is happy with her choice once she decides to complete her room. Elizabeth and Brooke thank you so much from mattresses to living room:)

Elizabeth was amazing and made shopping for new house wall decor a breeze! She pointed us to different areas and color tones! Love HOM

Brook, sales representative was very service minded and added helpful ideas for our purchase today! Thank you.

Had the BEST experience imaginable with Elizabeth Vargas. Elizabeth was kind and not pushy compared to other furniture stores I visited. Ashley furniture will price match other furniture stores. Elizabeth went above and beyond by helping me out on her day off, and placing the order before the rush of Black Friday. I waited to post this to let people know about the delivery experience. It was easy to track and they had it setup faster than expected. I even contacted Elizabeth for an exchange for one of my purchases. She responded quickly and it was completed as soon as they had things in stock again. Lastly, other reps there were very kind and helpful, so it is obvious there is a good team of people there. Thanks to all, especially Elizabeth!

Worked with Elizabeth and she helped me locate what I was looking for right away and for the best price! 100% recommend her! Thanks again!

Elizabeth and Riley- thank you for your help with items needed- lifelong customer you have in me! I’m glad stores can work together to help me finalize my purchase

Our sales person was very knowledgeable, her name was Elizabeth Vargas and she was just great helped us fine a chair to our liking and then got us a discount on it and helped us get it delivered to our place in 3 day. She's everything that a sales person should be and more Thank You Elizabeth

Elizabeth V. is great! She is very friendly and efficient. Thank you for helping me with my new furniture!

Liz did a wonderful job! Love Black Friday deals!!

Liz help me very well

Elizabeth was amazing, helped out without being overbearing. I will for sure come back.

Brooke was great! A+ service

We got amazing help from Liz and Brooke! They helped us through the whole process to get the best deal, and the perfect bed frame and couch for our new apartment!

Elizabeth was very helpful finding us a couch we loved and were able to pick up same day.

Elizabeth was great to work with!! She was very sweet and helpful and made shopping a breeze!!

Very good service from Elizabeth, Always my furniture store won’t shop any where else.

Elizabeth Vargas was such a wonderful sales person. She helped us find the best deals and couch that fits our needs. Definitely recommend working with her!

We came in Ashley knowing exactly what we wanted. The Lindyn! And Elizabeth attended to us immediately. She was amazing from the start to finish. Elizabeth makes you feel comfortable right from the start. She listens to your reason for shopping for new furniture and she gives you options but respects what you target item/s is/are. Also, she gave us great advice on the furniture and their comfort levels. In the end, Elizabeth was able to help us achieve the goal in purchasing the Lindyn along with the ottoman! Elizabeth, thank you so much for your time and support, patience, and kind words of wisdom. It was pleasure meeting you and doing business with you! Keep being amazing!

It was a present experience. Liz was very patient and thorough. It’s always a great service hence why I keep going back.

Elizabeth was super nice and understanding. As a fellow bookworm she knew the important aspects of what we were looking for.

So easy to work with Liz Vargas! She came in on her day off to process my order- that’s customer service at its finest <3

Gina was very welcoming and helpful from the start. We were able to find our dream sectional thanks to her, highly recommend her! ❤️

Gina was great and very helpful!! highly recommend.

Elizabeth she is the best worker!

Elizabeth did great despite the circumstances from Monday when we came in- getting our sofas next Wednesday!

Loved shopping here! Looked online first and came in to check out some options in person. The service was great, Benjamin was very patient & helpful. No pressure, all honesty, quality options.

Benjamin K was exceptional sales representative to work with. Amazing service from beginning to end. Very thorough and helpful!

Benjamin and Elizabeth went out of their way to help us with our purchase of a new couch! They even helped us move and wrap the furniture when the warehouse guy called in sick. I would highly recommend working with them for your next purchase!

Thank you Elizabeth for helping me find my new tempur pillows! Fantastic clearance sale- everyone -go get them while they are still available!

Our experience was great, we had Ben as out helper and he was very helpful in talking us through the buying. I loved how we were able to joke with him and ask as many questions as we needed.

Ben and Liz had great service enjoyed it and we bought a couch! Highly recommend

(Translated by Google) Elizabeth Varga. .depression very friendly he explained step by step excellent attention (Original) Elizabeth Varga. .depression muy amiable nos esplico paso x paso exelente atencion

Ryan Stanislaw help us with our purchase very and even though he was busy I appreciate his help🫡

I bought a bed from this place and it hasent even been a month and we found a bunch of bed bugs hiding inside the bed board do not buy from here unless you want a bed bug infestation 🤢

Very nice place to get furniture

By far one of the worst experiences we've had with a retailer. My wife and i wenent in to purchase a modular couch after getting qoutes and price verification. This should have been a simple transaction but the sales associate and manager blamed a colleague for misqouting and mispromoting the offer and told us "We don't like customers like you" Needless to say we purchased the peice we wanted at a different store. Be wary when dealing with the sales staff in this location, folks.

Michael was very helpful in helping us find a bed set. He was very welcoming and answered all the questions we had. Highly recommend

Brooke went above and beyond for me. True definition of great Customer Service!!! Can't wait to get my new bed delivered

Super Great.

Liz was really amazing and I am super happy to be a costumer. Ben help me as I am his family. I highly recommend my friends and family to check at Ashley for your new or any kind if home for Furniture stuff.

Elizabeth and Ben were great sales people, they went above and beyond to work with us. They even stayed almost two hours after the store closing time. They’re the best!!

Elizabeth is the best 10/10

liz thank you for helping

I want to thank Elizabeth Vargas, for her kindness and positive mood, while I was picking out new furniture. I did however want to check out a few more stores for comparable couches. I shopped around for about 2 weeks and remembered how pleasant Elizabeth was. Not all salespeople are kind. She was very helpful taking my order. Was knowledgeable about her products. Furniture is beautiful. Blue couch and loveseat. Perfect!

Great person patient and knowledgeable was glad to make the purchase

Elizabeth was very kind, patient and helped me with all the questions I had. She did an excellent job, I left very happy when buying my room

Elizabeth was excelente 👌

Hi Elizabeth, help me out so very much while I was in the Ashley store. She even gave me a bottle of water and I got the best deal ever. She was very pleasant. Very nice so when you come into Ashley ask for Elizabeth.

Ben is the best he suggested the nice and cute and I love the color of bed frame that I really like. He is really approachable. Also Elizabeth I really like the mattress/pillow she offer to me which is i purchased it I super like it. Good job guys

Ben is amazing, very kind and committed person! He is very polite and gave us full detail tour and his time. We had the best experience with him buying items for our home! We recommend him with all hearts and exceptional abilities!!!

LOVED Elizabeth! She’s incredible she helped find the best mattress. Thank you!! S.

She was AMAZING!!! Chefs kiss! This 24m financing, zero down was exactly what I needed to get what I deserved! The sectional is beautiful! Thank you Liz!! Everyone go see her, just do it!

Elizabeth at the Maplewood Ashley was a delight to work with. Love that she went the extra mile to pull info on a modular sectional I have been looking for a few months now. Can't wait to get our new living purchase.

Highly recommend, Michael Rufener.

Elizabeth vargas she is very nice lady to taker me with out tired . I recommend any body to come see her if wanna buy something . Thank you

The store was very well furnished and the staff was incredibly friendly. Ben worked with us and he was extremely helpful, very attentive and informative. Could not have asked for a better experience.

Benjamin was extremely helpful and patient when it came to finding and purchasing my furniture

Good job Elizabeth, got a great lift chair!

Elizabeth V. was great! She was very informative about what was available and was able to get a quick delivery in time for the holidays! Very appreciative of her great costumer service and efficiency with the check out process!

Elizabeth was excellent from the moment we entered to leaving the furniture store. The information she provided was helpful in our decision making. Furnitures are an investment that requires thorough considerations, research, etc. She made the process simple and easy to understand. Thank you. We are satisfied with the services we received.

Customer service was great! Unfortunately our purchases didn’t work out in our home. Mike (manager) and the team at Ashley made our return quick and easy. We’d definitely shop here again in the future.

My husband and I visited the Maplewood store this past Thursday. We were looking to buy new living room furniture for a house. Elizabeth Vargas helped us. We had a ton of questions about dimensions and whether we could do a couch and a loveseat or we would have to do a couch and a chair. She spent time with us to go over all of the options we had and advised us of the Labor Day sale, including the hundred dollars off if we were to order it by Sunday, September 1. I went back into the store today Elizabeth. Told her what we wanted and how we wanted to pay in cash instead of financing. She got everything together and I was out the door within 30 minutes. I can’t say enough about Elizabeth, her knowledge and sincere effort to make sure we are happy with the choices. Thanks, Elizabeth!

Thank you so much Ben and thank you to the manager Elizabeth for helping us out! Great deals and Labor Day!

Salesman very patient and explained things very well. Gave me several options to consider for getting the sofa I wanted.

Great Sales Representative, Really Nice And Friendly If You Choose Maplewood Ashley Furniture I Recommend Brooke Pyle!

Liz was super helpful and informative!! Thanks!!

Elizabeth & Ben, such wonderful service. Very patient, kind and helped me find a great mattress with Labor Day savings!! Ben was very quick to answer question my questions and guided me to my bed frame. Thank you both and can’t wait til next week when it’s delivered. I will remember your names.

I was glad to get brook and Elizabeth serve me, they did an amazing job.

Elizabeth A . Vargas at maplewood was excellent services , helpfulness and professionalism made a significant difference, and I truly appreciate your effort in ensuring a great experience.

Elizabeth and Brooke at Maplewood Ashley home store were really helpful during our visit. They gave us enough information and assisted us to reach at a conclusion to buy table and chairs. Good sales guys

Elizabeth Vargas did a great job at helping me with furniture shopping. She made it simple and easy for me to understand. Highly recommend her!

Brooke provided amazing service while I was shopping for a sectional. From the moment I walked into Ashley Furniture, she was so friendly. I appreciated that she allowed me to look around on my own prior to providing recommendations. She exhibited professionalism and answered all of my questions to make an informed decision. I recommend shopping with Brooke.

What a beautiful soul Brooke P was. She assisted my cousin with purchasing her sectional. She made the process seamless. Honestly, if you are feeling like you are confused on what to get go to Brooke and she will guide you in making the right decision on your big purchase. It’s only up from here. Happy shopping!

elizabeth will get you right, nicest lady i ever met

I like Ashley Furniture, I like the prices, the sales people, I've been a customer a long time and keep coming back. Everyone at this location is very sweet especially ElizabethV, thank you for walking me through options on bedding and furniture and Mike R was so great at helping me apply for financing. Thank you all

Gina R. Was spectacular helping me find a living room set. She moved an end table so I could see how it might look. I did have to return it because I didn’t take into account how wide the arms of the couches were but Elizabeth V made that process super easy and not embarrassing at all. She and Ben (5th day on the job), helped me measure a sectional and draw it out to make sure it would fit in my space (no middle arms to worry about!). They were all great to deal with! Rebecca

It was my first time trying to find a couch and Elizabeth was very helpful and understanding. 10/10 customer service, we will definitely be back to shop for more furniture.

Had everything we liked available for delivery. Ask for Brooke, great customer service..

Service was great! I am return customer for many years. Elizabeth was wonderful! New mattress and cooling protector in stock. I am happy!

We had very good experience in buying Sofa through Michael R. He made buying very smooth and we had good experience with him. I would highly recommend him and would like to get more furniture from Ashley in future.

I had a great shopping day thanks to my Sales Lady Elizabeth in Maplewood store. I highly highly recommend this store because of Elizabeth. I give her 5 STARS all day long for her great help and knowledge in her products and patience in my selection and for being so easy to work with. If you go to that store ask for Elizabeth, she's great! Thank you again Elizabeth, I'll definitely see YOU again for my next purchase on furniture etc etc. 5 STARS! The store manager should be so proud to have you as their employee. Keep up the great work!

Elizabeth was very helpful and provided us with a great experience buying new furniture for our home!

Michael R. was fantastic at helping us buy a new mattress. All the staff at the Maplewood location are friendly, professional, and extremely knowledgeable. We’ve visited this store a few times and we are always greeted promptly but never hassled. Highly recommend.

I purchased a mattress and frame in December. I was so happy with my sales Rep Elizabeth/Lizzie. I stopped In again, unplanned , hoping I would get lucky , since I forgot her name, and there she was!! Great service again on my furniture purchase with Lizzie’s help! I will definitely be a return customer !

Elizabeth at Ashley Furniture helped us out today and was fabulous. No pressure sales here. We will be back for future furniture needs.

Elizabeth was a huge help today! I placed an order with slumberland and it wasn’t going to be there until august, so I cancelled it and called Ashley to see if they could place the order for me. Elizabeth helped me price match the table I wanted and helped me get the order placed super fast. Thank you so much for making this fast and frictionless!

I am happy to get help with Elizabeth/Liz in this store. She is helpful everytime I come to here. Thanks and you have nice personality

Elizabeth A. Vargas was very welcoming and went above and beyond to assist us. She was also very patient and gave us enough time to make our decision. I highly recommend you to see her when you go to Maplewood Ashley!

Elizabeth Vargas was excpetionally knowledgeable and very helpful. Well informed with a great disposition. We left happy and satisfied!

Elizabeth V was so helpful, I learned how to Apple Pay with the help of Elizabeth. I forgot my cards at home, I was very appreciative of her help and letting me know that there was an option to pay with Apple Pay.

Liz and Ben were great, fantastic customer service and found us great pricing!

Didn't have what I wanted in stock and was told it couldn't be ordered because they're franchised

This location was amazing and the staff working there were very helpful I met Elizabeth And Ben

Liz & Ben were helpful! Got exactly what we were looking for!

Elizabeth was very helpful and friendly! She assisted us through the whole process. We very appreciated her guidance!

Elizabeth was super nice, helpful, and very personable! She provided wonderful customer service experience.

Ryan and Elizabeth were very helpful in finding us a new couch! We really appreciated their help!

I had a great experience at this store when my family and I went in to look for a dining table. Brooke was extremely helpful and greeted us right away. She went above and beyond to help us find out if the table we were interested in was available in the warehouse nearby. We ended up choosing delivery and the whole process to order was quick and easy. I highly recommend this store for their excellent customer service and wide selection of furniture. Thank you, Brooke, for making our shopping experience a pleasant one!

This is one of the furniture stores that made me feel I do not belong there. I know me and my other roommates may look young but we are serious when it comes to looking for a couch in our price range making a comment “do i have to follow you around?” makes us feel not welcome and uncomfortable.

Brooke and Liz were incredible sales person. I happen to be a return customer for Brooke and she awesome.

Elizabeth A. Vargas was extremely helpful! She was great at explaining the whole process to my husband and I. She made it an amazing and easy experience.

If you ever need any help ask for Mike he is great for help!

We met with Mike R. at Ashley to purchase a couch & dining set. He was super helpful with our budget & needs. Highly recommend him and Ashley!

Elizabeth is amazing! She’s the reason we keep coming back. We love our furniture, she goes above and beyond to answer all our questions, and is patient with our ever changing minds. Thanks Elizabeth!!

Elizabeth A. Vargas helped me and my family with some purchases that we’ve made yesterday. It was a great introduction to the USA for us as we’re London UK residents. We appreciate the good service. I highly recommend her for all your needs here in the maplewood area

My husband and I came into Ashley looking for a new mattress, and we were greeted and helped right away by Mrs. Brooke! She was pleasant and helpful to all of our questions, and also gave us space so that we could negotiate and decide for ourselves. The entire experience was quick, easy and painless, and we definitely hope she is there when we go back!!!

Elizabeth V. was excellent and attentive to my needs. She provided a breakdown of both costs with and without protection. It was a pleasure working with her.

Poor experience thus far. I purchased a media console in mid January and was told it would be ready for pickup within 2 weeks at the latest. I called to check on the status in mid February after not hearing anything and was told it was pushed back but would be in by the end of the month. Called back in early March, was told it would now be in by the end of March. Called back at the end of March and was told the shipment is coming sometime in April. Called back today and now am being told it will be May before it arrives. Since I purchased this media console I have made 3 separate purchases from HOM and Royal Star, including an entire custom living room set, and have already received them all. I would look elsewhere if you want furniture within the next several months, or communication regarding order delays.

Good customer service and Elizabeth helped us find what we were looking for.

Elizabeth is fantastic lady very help full nice and very knowledgeable she goes above and beyond.

Brooke was extremely kind, patient and helpful. I would highly recommend.

The reprentatives were great, very helpful, and patient. This was one of the best shopping experience I've had in a long time Thank you, Ryan Stanislaw and Brooke Pyle for all your help.

They were very nice, appreciative and helpful information. We would shop here again! Excited for our new bedroom sets, thank you Liz V & Brooke P :)

Lots of options on display. Elizabeth was great- helpful and knowledgeable but not overbearing! Thanks so much for helping me find the perfect mattress and a great deal.

Working with Mike was absolutely amazing. Customer service was out of this world. He helped us furnish our first home! 10/10 recommend!

Sales person friendly and professional. Shawnee went above and beyond while helping me to find what I was searching for.

Elizabeth was amazing. Very helpful with putting our design together, and great design advice.

Elizabeth at the Maplewood location was amazing. Even though they were short staff over a holiday weekend, she made sure to check on us and answered all of our questions. Very professional person you have at your store. Thanks to Ryan as well for helping us take our things to our car.

I cannot express enough how grateful I am for the outstanding service I received from Ryan S. during my sectional shopping experience at Ashley. From the moment I walked into Ashley, Ryan greeted me with a warm and friendly smile, instantly putting me at ease. What impressed me the most was Ryan's deep knowledge of the various sectional options available and his ability to tailor his recommendations to my specific needs and preferences. Throughout the entire process, Ryan exhibited the utmost professionalism and dedication to ensuring that I found the perfect sectional for my space. He patiently listened to my requirements and took the time to show me a wide range of options, explaining the features and benefits of each one in detail. His expertise was truly invaluable, as he provided invaluable insights that helped me make an informed decision. What sets Ryan apart is his genuine passion for helping customers and his unwavering commitment to exceeding expectations. He never once pressured me into making a purchase and instead focused on ensuring that I was completely satisfied with my choice. His dedication to customer satisfaction is truly commendable and made the entire shopping experience a delight. Thanks to Ryan's guidance and assistance, I am now the proud owner of the perfect sectional that not only complements my decor but also provides maximum comfort and functionality. I cannot thank Ryan enough for his exceptional service and would highly recommend him to anyone in search of furniture expertise and unparalleled customer care. If you're looking for a seamless and enjoyable shopping experience, look no further than Ryan at Ashley!

When I went in I was greeted by Elizabeth Vargas who was very welcoming. She showed me around to where the bedframes I was wanting to look at were and help answer any questions I had. Would definitely recommend to anyone in the market for a variety of furniture because the stuff is really solid and well built.

Gina was awesome!

Good

Elizabeth did an excellent job helping us out! All questions answered and doesn’t make you feel forced to buy

Purchased a new sectional and could not be more pleased with the comfort and quality!

Liz I received a great service . Thank you Liz!

Gina was very attentive and helpful with all questions we had. And, she also did not pressure us into buying anything we didn't plan on buying during this trip! Thanks for all your help!

With Elieabeth was an amazing experience felt easy to speak with and was easy to find a piece

Everytime I’m here I always find everything I need. Elizabeth was a great help!

Great services and beyond expectations

Mike Rufener was very helpful he lead my wife and I right to what we wanted he also helped us save a few dollars he was polite and kind I will be coming back for something else and I will be shopping with Mike .

Elizabeth was very helpful in answering all my questions and getting exact dimensions. Delivery was on time, friendly and professional.

Ryan S. did an absolutely amazing job at helping us CONFIDENTLY find our new couch! He went above and beyond by helping us check inventory and helped us learn about all the options we had! (Very knowledgeable about everything) We had went to a couple other furniture stores prior to this and left after everyone would just watch us walk in and out with no help. We felt comfortable and understood and we couldn’t thank him enough! He was working with another customer when we had came in but made it a point to reach out and he even apologized for not being able to help right when we walked in the door, hands down one of the best experiences I had walking into a furniture store! Thank you so much again! Will definitely be coming back to work with him for future purchases!

Gina was very helpful, professional and let me.take my time. No pressure to buy anything.

Ryan and Elizabeth is a good person and very kind

My recent visit to Ashley store was nothing short of outstanding, and I owe a significant part of that experience to the exceptional assistance I received from Elizabeth and Ryan. From the moment I walked in, their commitment to providing personalized service was evident. Elizabeth and Ryan didn't just help me choose a furniture, bed and mattress; they took the time to understand my preferences, ensuring that their recommendations aligned perfectly with my needs. Their knowledge and expertise in the products were impressive, making the decision-making process smooth and informed. What truly set them apart was their willingness to take the time needed for a thorough customer experience. They didn't rush the process, allowing me to explore different options, ask questions, and ultimately make a decision without any pressure. Moreover, their dedication to ensuring customer satisfaction was evident when they offered their best price. This not only reflected their professionalism but also reinforced the idea that they genuinely cared about providing value to their customers. They transformed what could have been a routine furniture shopping trip into a delightful and memorable experience. If you're in search of not just products but an elevated customer service experience, I highly recommend seeking out Elizabeth and Ryan at Ashley store. They truly go above and beyond.

(Translated by Google) Very kind people and they gave me solutions to all my needs. (Original) Personas muy amables y me dieron solución a todas mis necesidades

Elizabeth A Vargas was by far the best Assistant Manager/sales floor rep we’ve work with in the last month of shopping for our new home. And we’ve gone to 4 different Ashley’s furniture, 3 bobs furniture, 3 slumberland’s, and 2 beckets. She was so patient and willing to take the extra step in helping us find what we wanted. I never felt rushed or expected to make a purchase. She even encouraged if we found something at another Ashley location that we can purchase it through the sales person there, where other Ashley’s when asked where we live they would say they could order it though their location and ship to our house. I would definitely recommend if there’s anyone to work with at this Maplewood location, ask for Elizabeth!

Michael was great help !

I have had excellent customer service at this location. Liz and Gina were extremely helpful!

Elizabeth Vargas was very knowledgeable about products in store.

I went there to just browse around but Mike did some magic welcoming plus great explanation about the mattress. If you ever come here ask for Mike.R.

Mike helped us to sell the good and satisfied furniture thank you Mike for help us.

Nobody was in the place very unhelpful when I was trying to order parts for one of my couches. Just pawned me off and didn't care. I will never buy anything from them again. Plenty of furniture places out there with the same stuff.

My mom and I got helped by Brooke Pyle and Elizabeth A. Vargas. Both ladies were incredibly sweet and did a tremendous job of helping us with our furniture shopping!!!

Very nice to work with. Got me exactly what I wanted!!

Mike is great man

Brooke was the best. Helped us find the best mattress and help my mom immensely. Patient and so kind.

Loved the service by Lizzi, she was super nice and helpful!

(Translated by Google) Elizabeth A Vargas, very good service, I recommend it to buy here, they have very good affordable prices and very good treatment of people, excellent service 🥰 (Original) Elizabeth A Vargas muy buen servicio lo recomiendo para comprar aquí tienen muy buenos precios accesibles y muy buen trato a las personas excelente servicio 🥰

I was super excited to finally purchase new furniture but I really was not looking forward to going through the process if I am being honest. That all changed after calling the store and speaking with Liz! We eventually met and she was very personable, attentive and not at all aggressive. She allowed me to ask a ton of questions, take my time and call the shots. Done, sold! Bee later helped me sort out the billing stuff and we had a fun little chat as well! Super friendly and knowledgeable. Bee made that part a breeze as well! Everyone I met at this location was friendly and respectful. The store was very clean and I felt well displayed. I will definitely bring my business back here and will recommend to others☺️

We had a great experience at the Maplewood location. Mike Rufener made the process of purchasing our new living room furniture easy and enjoyable.

I would like to give praise to Elizabeth A Vargas. Ms Vargas was very professional in helping me find what I was looking for. She was very knowledgeable about the product I purchased. Thank you ! Ms Walsh

Elizabeth was fantastic. She was great and helped us find all of the pieces to complete our home. She was knowledgeable and helped us get the best price possible. THANK YOU!!

Mike was very patient with me and my kids. I had no idea what it was that I wanted and he found everything an I love it!

Elizabeth, very smart on how she does her job open minded, respectfull and willing to help in anyway. It took me awhile to make a choice waited for me without rushing me, very patient I adore her.

I was helped by Brooke Pyle and she has great customer service and was very helpful when I came in today!

Ryan was great. He found me the perfect Chair And so was Elizabeth.

Ryan was very helpful and funny! Helped us find what we need!!

Elizabeth iş great help me to find what I need and I’m grateful to meet with her. Help me find the perfect mattress for my back!!

First time shopping at Ashley. Excellent experience in the Maplewood store. Liz was able to bring me throughout the store to see the color and style of the piece I found online then price matched a competitor. Whole sale process was simple. Looking forward to receiving my order and will update the review accordingly with photos.

Elizabeth was very patient with us, great costumer service I would definitely come back.

Mike Rufener and Karsten Eylmann were extremely helpful and helped us track down the items we were looking for. I highly recommend!

Elizabeth A and Gina. They were very nice and patient with me. Very good customer service.

Excellent service by Shawni & Elizabeth! They took the time to show me how to order my headboard online. I'll send a pic after it is delivered and my daughter and I assemble it. Thanks so much 😊

I was greeted at the door with a friendly smile and shown so many options!

My original sofa wasn't able to fit through a hallway, Brooke and Elizabeth helped me find a new one that would fit and made sure I wasn't charged extra, great service!

Elizabeth Vargas was amazing. Very professional and personable. Great service

My furnishing consultant Ryan S. was AWESOME excellent customer service would definitely recommend this location. THANKS Ryan for all your help.

We really enjoyed working with Elizabeth at the Maplewood location. She was extremely knowledgeable/helpful and patient with an upbeat personality. She walked us through the whole process from ordering the correct sectional layout to setting up delivery. Such a seamless transaction!

Elizabeth is the BEST consultant/assistant!!! Mercedes from Furniture Mart referred me to her to help me with getting recliner. Elizabeth went WAY above and beyond to help me pick the perfect one for my needs!! She really knows her stuff, she went into designer mode talking about the sunlight and selections, and made me draw my area out- really helping in my final selection!!! Very thorough and knowledgeable! I HIGHLY recommend her for any of your furniture needs! Thank you SO MUCH Elizabeth!!!!

Initially, the company's marketing and sales approach were very persuasive, highlighting attractive commitments regarding delivery timelines. However, our experience deviated significantly from these assurances. We have been waiting for our sofa for over four months, well beyond the promised delivery date, which has unfortunately left us without essential furniture for an extended period. This prolonged delay and the failure to meet the agreed-upon commitment have led us to question the company's reliability and trustworthiness. It appears that the primary focus was on securing the sale, rather than ensuring the fulfillment of delivery promises.

Elizabeth was amazing she helped us with getting this amazing bed set she is super nice and very helpful with everything I highly recommend you see her for buying furniture

Love the way Elizabeth explained everything she helped with really explained the mattresses and pillows what would really work for me after I told her my medical issues she had me try out mattresses and pillows and had me pick out the most comfy for me. Helped find me a bookshelf storage bed that would work for the mattress I liked very wonderful To work with very knowledgeable

Brooke P It was well organized and informative. Customer service was great.😁👍

I meet one of the most amazing persons at furniture Mart USA maplewood location, Elizabeth Vargas was so kind and smart, she took me round, showing me different designs of what I wanted and gave listening ears to my concerns and answered my questions, she was also able to get me the fastest delivery you could every thing off. Can you imagine she stay the night just for me to get what I wanted.

I’m so glad that Elizabeth helped us find a box spring that we like after having a rough day it was also nice to have someone just to talk to and listen too. Thank you Elizabeth for your help we appreciate it a lot.

Selecting Ashley for furniture is a fine choice, and the staff's exceptional assistance adds to the positive experience. I would like to appreciate Elizabeth’s excellence as a salesperson, her detailed insights were instrumental in guiding our furniture selection. Thank you.

Ms.Gina was so hands on I was wit my client she was patient and sold exactly what they wanted and more! Grateful she greeted us and continued to help us until we were at the final sale! Thanks again

Ryan, our salesman, was outstanding! He was very helpful and friendly. The furniture selection was great, and I was thrilled to find the perfect chair, on sale!

Christopher Smith was great! He greeted us and explained the layout of the store. We found exactly what we wanted and he was available to answer our questions and check us out. He was friendly, knowledgeable , and efficient. My daughters and I enjoyed our experience at Ashley and will be back! Thank you, Christopher!

Lizzi help us find mattress and the box she’s friendly and she is funny and lovely I will make sure I come visit Ashley in the future thanks to lizzi.

Experience was chill, came in to close my account- realized I found stuff I needed like a mattress & pillows- Thanks Liz & happy birthday ! #capricorns

Elizabeth Vargas, very professional. Thank you.

Elizabeth was a great help!

Elizabeth Vargas was very professional and friendly. She took the time to make sure our trip to her store was worth our while. She also answered our questions about additional furniture we would be interested in purchasing in the future. Highly recommend!

Elizabeth Vargas helped me secure a floor model of a couch! Would definitely be back.

The assistant manager, Elizabeth, was compassionate, honest, flexible, open minded, funny and had such a willing personality to help. I shopped here a year ago and had the opportunity to work with another sales associate( Who no longer works here) but it's nice to see Elizabeth held the same standards in communications that she did! I can't wait to get my new frame, mattress and dining table. <3

Liz, Bee, and Ryan were amazing!! I enjoyed every minute of my time there.

Elizabeth- helped us to chose the best mattress. Provided us what to look in matters. Helped us to make the right choice. Ryan- helped us the right bed frame with great value and price. Very friendly and checked on us few times. Bee- helped us with financing Overall great customer service. Their goal was not just to sell but helped us to find something great with our budget.

Liz was very helpful, nice, and kind.

Shawi Troup was amazing, patient, kind, I was very comfortable with my decision. She's a winner!!!

Liz was amazing and super helpful. By far the best. Must appreciative.

Elizabeth vargas was super helpful and kind.. best....

(Translated by Google) Delighted with the attention and support. I would recommend you come here Elizabeth A. Vargas is super cool (Original) Encantada con la atención y soporte. Recomendaría que vengas aquí Elizabeth A. Vargas es super genial

Elizabeth was very good

I was looking for new furniture for my apartment and Gina was warm and welcoming! She helped me look for couch options, matching end tables, accessories, and more. She had such great knowledge on each piece and was so kind. I landed on a really great couch and table that is perfect for my lifestyle and new home! I truly recommend Gina for your next purchase. She was such a delight to work with. 5++ stars.

Excellent attention

Only because if Brooke Pyle, she deserves a raise.

We've known Craig for 40+ years, so completely trust him and value his knowledge and experiences. We've bought multiple mattresses from him, and he always enlightens us by telling us not only what we want to know but also what we NEED to know, so we can make an informed decision. Thank you, Craig, for your great service!

I was so grateful to have gotten Elizabeth Vargas as my sales associate. I was so indecisive as to what I wanted, how much I want to put down. I kept going back-and-forth. But Elizabeth didn’t seem to mind all. She was kind, polite, considerate, and patient with me. That’s why I’m so grateful to have had her as my self associate.

The experience at Ashley Home Furniture in Maplewood was a great experience. Stepped foot in the door and had a sales representative (Mike Rufener) walk right up to us to see if we needed any help. He walked us over to a few tables and gave us the time to decide and we also found a beautiful recliner. After deciding on the table Mike was there to get our paperwork done and out the door. My experience on pick up was also great and was in and out within 10mins.

Elizabeth was absolutely amazing!!! & Kathy in office was outstanding as well!! They helped us get set up on financing and we almost bought the whole store!!! Thank you so much for your time!

Gina was excellent! She answered all our questions about the product and logistics.

I had a great experience! I worked over the phone with Elizabeth A. Vargas. She was able to answer all of my questions that I had about a mattress and foundation. She was very friendly, warm, and patient as I asked several questions. She was even willing to go onto the showroom floor and take measurements to confirm a question I had. She even returned my call to further assist me and answer more questions when I had called her back. I have always gone to this location over the years and had great experiences with the staff. Thank you for a great experience, and I will continue to work with this store in the future. Thanks again!!

Elizabeth Vargas has been a great sales rep. She helped me have better choices with the things I need. Really showed me around the stores and made me imagine my apartment. I appreciate it so much…

Elizabeth was awesome!!!! She was very helpful and very pleasant to work with. I will definitely come back when looking for another piece of furniture. Happy Thanksgiving!!

Today we got helped by Elizabeth A. Vargas, she was super welcoming since the moment we walked in the store. Elizabeth was helpful and friendly during the whole process. She explained everything in detail and was always patient with all the questions we had. It was a pleasure having her help us with buying our sofa and loveseat!

It was a pleasant experience shopping here. Mike was wonderful and respectful. It was an easy process to purchase the furniture. I highly recommend shopping here.

Mike has been wonderful! He helped us with our new purchases

We got a sofa and Elizabeth A Vargas was the sales person that helped us, she was supper professional, knowledgeable and helpful. No pressure to sale but genuine interest in getting us to the right product. What a level of customer service, wow. thank you Elizabeth!

had an excellent experience at the Ashley Maplewood store, thanks to Christopher Smith's outstanding assistance with my sofa search. His expertise and attentiveness made the process smooth and enjoyable. I truly appreciate his help in finding the perfect sofa. A big thanks to Christopher for providing top-notch customer service!

Elizabeth was such a great help! She has such a positive attitude. She was great to work with.

Amazing! Super understanding workers there, super sweet too, helpful and gave us a discount because we unfortunately had an incident at another furniture shop and they felt bad for us, such caring employees honestly! The workers who helped me were Brooke Pyle, And Elizabeth. Definitely recommend this store!! 😊 Such nice girls i MEAN it! Buy from them :) you won’t regret it, so excited for our new coffee table set to arrive!!

It's rare that you walk out of a furniture store, or really ANY store, raving with your wife about the customer service. And this is despite the fact that they were so busy (30 minutes from closing on a Friday) that we had to wait a bit. When the Store Manager, Mike, was able to help us, we joked that we had a really unique need that might be a challenging one and Mike grinned. He seemed to really enjoy a challenge and went very much above and beyond to meet our needs. The Assistant Manager, Elizabeth, also kept us entertained as Mike worked through our issue. I can't express enough how phenomenal the service is at this store. We went to several other Ashley stores before this and got nowhere near the service. Mike had an attitude that figuring out our issue was a the most important thing in the world. We will be back and tell everyone we know to shop here for furniture. Thank you!!!

We went to 3 other furniture stores, no one had items in stock, we decided to make one last stop for the day at Ashley’s, Shawni greeted us let us know they are new but could begin to assist! With the assistance of Elizabeth we were able to find our living room set!

Shawni T and Lizzi were the best. They didn’t pressure me They let me wonder around and look. It was a great pleasure.

Excellent customer service Elizabeth and Mercedes are the greatest. I have purchased so many pieces from this dream team.

Liz and Shawni it was a great experience to meet them, they were so amazing and they were very patient and friendly. I just moved up here to Minnesota and I’m excited about the change of atmosphere. I ended up financing and that took a little bit because a system was down but we ended up getting it done and Bee (office) was sweet and on top of it! I’m going to add on end tables after I get my delivery next week- thank you again all of you.

Elizabeth did a wonderful job helping us find a mattress and bed frame. Shawni did a good job assisting her while she got busy and answered our questions to the best of her knowledge (they were in training) We will definitely shop here again!

Brooke and Shawni we're great to work with. Very nice and helpful.

Had a wonderful experience at Ashley. I was looking for a living room set and a family room reclining sofa and loveseat or sectional. Brooke greeted myself and my mother-in-law. She was friendly and had very good knowledge of the store and where everything was. She helped us with the locations of the items we were looking for and then left us to look at the furniture if we had questions she was not far but we were allowed to look around and try out the different styles and such of the furniture. We had a couple of questions and Brooke helped us with those and gave us a quote on the items we liked. It was only the first place we went. So we told her we just wanted to check out a few other places. We did and were not as impressed with the selection or the professionalism as were were given at Ashley. So we decided to go back to Ashley and purchase all my items. Brooke again helped us with the final sale as well as setting up delivery. I can not wait to get my new furniture and thankful for all the help and patience we got at Ashley. Thank you Brooke! Keep up the good work!

I had agreate expeience here I didn't buy anything, but got helped with any questions I had by Elizabeth. Great and amazing customer service.

Elizabeth did a great job helping us find the sofa we need, she worked super hard with us and stayed pretty late Monday night, definitely recommand her if you visit the store.

Liz very good, friendly helpful. Found 2 sectional that me need it.

Elizabeth and Brooke were great to work with! They were very knowledgeable and personable. Highly recommend!

Christopher Smith Was professional, helpful and showed excellent competence in his work. He was a pleasure to do business with and Ashely Homestore’s good fortune. Thanks again Christopher and I hope all goes smooth with my purchase. Best Regards Shelly Tretsven

Craig Jacquart did a great job helping us with new mattress for our new home also Elizabeth very friendly and helping with the process of ordering thank you.

Elizabeth is a life saver! We just moved and had no furniture; she was super friendly and helpful in finding the right sofas for our living room that were on stock and had them delivered to us within a day! She then followed-up to make sure everything was properly delivered. Great quality and top service!

Elizabeth was great!

Chris was very helpful and informative in our purchase. Most of all, he was extremely easy to talk to and very funny in our conversations. Would highly recommend working with him or anyone at Maplewood Ashley furniture!

The worker that assisted me was very nice and welcoming. They understood what I wanted which made it very helpful to pick the right choice.

Brooke was very knowledgeable and a pleasure to work with in purchase of my furniture.

Elizabeth made the mattress shopping experience quick and easy. She was so helpful and kind and I was able to take home an amazing mattress!

Nice place to shop and get what you need as furnitures. Elizabeth A. Vargas is also one or I will say the best one with customer service and talking with customer with respect.Definitely give her five starts.

(Translated by Google) Elizabeth Vargas was an excellent salesperson and a very good help, thank you very much for having her in your store, I congratulate her :) (Original) Elizabeth a Vargas fue una vendedora excelente y una muy buena ayuda muchas gracias por tenerla en su tienda la felicito :)

We have been to 20-30 furniture stores in the past month and not once did we receive the level of service as we did with Elizabeth at the Ashley in Maplewood. I felt she really understood and empathized with our situation (the sense of urgency, particularly) and went above and beyond to ensure we found exactly what we were looking for, in our price range, with immediate availability. I’m so appreciative. Elizabeth (Lizzi V), you are amazing and I am OBSESSED with our new sectional! It was such a pleasure to work with you and I will definitely be back to see you on our next furniture shopping adventure. 🙂 Thank you so so much, Lisa C.

Elizabeth A. Vargas, she's the best seller and assistant manager. She Help me a lot for my sofa and dining with financing options. Shes nice, extremely patient and She work late after hours to help me with the dining table and I gave her the run around! I really appreciate it, thank you so much, I will be back to work with you.

Brooke was nice and helpful lady!!! She is friendly, feels like welcoming friend- we recognize her from last time and was excited to see her again!!! And Elizabeth thank you for helping putting the mattresses in the car, best warehouse ever! Glad we didn’t have to wait and you had it in stock for us. WE DONT NEED NO MAN! =D

Exceptional service for any question we had for our furniture. Go to Brooke for any of your shopping/furniture needs. Very friendly and informative!

Lizzi V was extremely kind person to work with the staff at Ashley Furniture in maplewood did such a great job making sure this customer right here was happy.

Brooke was awesome! We came in looking for a couch we saw online. She was able to answer all our questions & didn’t hover when we were browsing. Made sure to grab her cart to work with her again soon!

Mike welcomed me when I walked in and offered me help. He was very helpful checking with my return and delivery items.appreciated his help!

Elizabeth, thank you for the great service! You helped us find the perfect couch with no pressure, made the whole process great!

Husband and I came into the store looking for a king mattress and bedframe. Mike welcomed us when we walked in and offered us help. He showed us many different options in our price range and provided insight. We greatly appreciated his help this evening!

She’s amazing!!!!

Ashley Homestore (Maplewood) is an unbelievable great store with awesome Customer Service! They honestly care about their customers as a whole. I had some problems down the line and they were really patient with me on completing my order- not my intentions for it to go as long as it did. Elizabeth was wonderful about checking in on me as a person, not just as a buyer. Finally, after a year here I am ready to complete my order. I'll for sure without a doubt continue to shop here whenever there's a need. I've never had an experience where the store actually was concerned and just elated to see I was okay! Thank you Elizabeth for being so personable, kind, considerate and the Store here in Maplewood, MN. =)

Chris did a awesome job! Found want i wanted and happy with my purchase

Lizzi is helping my mom getting all her needs.

I'm so happy I stopped in tonight. I need a lot of furnishings and quite exhausted. I was immediately greeted by a warm smiling professional. Brooke was very helpful and patient. Thank you for making my sales experience enjoyable, fast and easy. I'm looking forward to more help from you going forward and my new dining table set!😁

Liz was was amazing person, I can see that you love your job…

My experience with Elizabeth was amazing, she was so friendly and helpful, he helped as with everything we need… very positive and polite person!

Elizabeth at the Maplewood location was excellent. Extremely helpful and friendly.

Went to a few stores and Ashley had both the best customer service and the best options available for what we were looking for. We were greeted promptly by the store manager Mike Rufener. We told him what we were looking for and he walked us through all of the options! Once we had finished he gave us some time to talk and walk around to look again. There was no pressure to buy, he was so friendly to just talk to and ultimately we came back and decided to purchase!

Brooke P is doing a great job!!!

Liz was very kind and helpful. This was our first time shopping for a mattress and Liz provided us with informational explanations of everything and answered our questions in a nonjudgemental attitude. She was extremely friendly and made our first experience at Ashley memorable.

Great experience. Exceptional customer service from Elizabeth and Mike.

Elizabeth Vargas was very professional and kind and S/O to Jackie for helping with finance. You guys rock out!!!!!!!!!!

Liz knows her furniture! She took me around and was willing to measure all the recliners to make sure my dog, Sam, could jump on up with me! Now ill have anew recliner next week! Thank you Luz V!rec

I worked with Brooke and Lizzi and they were SO helpful, friendly, and patient with me through the buying process. I’m so pleased with my new couch and will be highly recommending this store to family and friends.

Elizabeth and Brooke were so helpful and efficient. It made buying a mattress so easy. Elizabeth even had it ready for pick up and loaded it for me. I highly recommend shopping here they have great customer service and the mattress is high quality. Thank you for all your help!

Liz was very warm in greeting me and she was very helpful and courteous. And knew what she was talking about.

Elizabeth Vargas at the Maplewood location was so great to work with! She went above and beyond to give me options, answer my questions, and made the whole process of finding a couch so smooth. Thank you you Elizabeth! Looking forward to working with you again!

Great sales person Christopher Smith. Very knowledgeable and offered suggestions. We returned a second day to make a decision and he was attentive and answered all our questions. An easy process and I am thrilled with my purchase. I feel that working with Chris was a factor in making my decision to purchase from Ashley!

Elizabeth V at the maplewood location was very nice and helpful the moment I walked in, she greeted me immediately with a smile, answered all my questions and showed me what I was possibly looking for and I made the decision to buy. Thank You Elizabeth 😊🤗

Elizabeth was extremely helpful and honest with helping me choose the right couch for my living space. She was very patient and polite. I’m so thankful I had her to help me out. She made the whole process of buying my couch very easy. Thank you Elizabeth!!

It was great service, the guy was very helpful! I appreciate the hard work that they do. Excellent job!

My husband and I came in to look for a sectional sofa. Our place we just bought it but it was a small area and both Gina and Liz was able to help us with this. Great customer service and very helpful. We now found one to fit our now home. Thank you.

It’s really good job ! Elizabeth A.Vargas

Had a wonderful experience buying patio furniture from Ashley today. Gina R and Elizabeth V were amazing--helping us pick, buy and safely load the set onto my trailer. So kind, knowledgeable and helpful!

Brooke and Elizabeth were great and very helpful....I had to return a purchase. I'll bring carrot cake next time 😋

Brooke did an amazing job!!

I bought a sectional from Ashley a little less than 3 years ago and 3 out of the 5 cushions have already torn and aren’t usable. When I tried to speak with the online chat they told me there was nothing they could do as the model had been discontinued. So the $1500 couch they sold me only lasted less than 3 years and they have no way to remedy it.

Brooke was a great consultant who was very helpful! She helped us pick out a sectional and a bedframe! Process was smooth and she was very friendly!

Purchasing a coach from Lizzi at Ashley furniture was so easy! We found what we wanted almost instantly and we even got next day delivery for the same price as 2 week delivery

Elizabeth A Vargas very helpful moved furniture to make sure everything match went out of her way to help with everything very excited to get my new sectional thank u for all your help greatly appreciate

Very good customer services with Elizabeth Vargas. She answered all our questions and helped us thru with our finance with no worries along with Bee.

Chris Smith was helpful, nice and understanding. Gave us options and we were able to decide on a bedroom set!! Thank you so much Chris.

We worked with Elizabeth at the Maplewood store. She was very knowledgeable and friendly. She wasn't pushy at all and let us wander around. When we found the dining room set we were looking for she was able to answer all of our questions and explained the protection plans perfectly. We were very pleased with our experience. Thank you!

Thank you for your help Brooke Pyle. She was very professional and polite.

My wife and I had a great experience at Maplewood with our salesperson Craig. We wanted to see the Purple Mattress. He showed us options and gave us good information, but most importantly, gave Vanessa and I the space to make our decision…. We actually upgraded our purchase during that time. Thanks Craig and we’ll be back to see you when we upgrade to that split king! Mark and Vanessa Huerth

Lots of nice furniture, great shipping and pickup options, nice Labor Day sales event. Lizzi was very helpful in helping us get the best deal on a new dining table! Will certainly be coming back in the future.

Craig did great job☺️☺️

Mike R was great! No pressure, easy to work with!

Eliz is the best sale associate. She is very helpful and friendly.

Mike R, the Store manager was very pleasant and calm while helping me find a room set. He was very resourceful! And Elizabeth, the Assit. Mngr was cery positive and makes me want to spend some money!! She was very funny.

We had a great experience with Elizabeth Vargas’ help finding a recliner sofa at Ashley Homestore!

Brooke & Elizabeth were very good people and so sweet with what we were looking for! They showed us all our options- and we found the best deal! We are looking forward to our New king bedroom set!! We Will come Back when we need more and look for them!! Mucho Gracias! 🙂

Gina is excellent. So welcoming. I love buying from her.