Ashley Maplewood, MN 55109

I walked in looking for an office chair / gaming chair for my desk. I was very politely greeted by Chris who showed me the chairs that they had in stock. He was very helpful throughout the entire process. I had some payment issues so I left and came back shortly after. Chris was busy assisting another customer so Elizabeth assisted me in the rest of the check out process, she was extremely polite and helpful for the short process. I can’t praise them more, they are amazing. Ps. They both deserve a raise.

Chis and Elizabeth were both friendly and helpful. I was just on an investigation trip (with no intentions to buy yet) and they both didn’t mind and gave me a lot of attention and asked me questions to help me find something I’m looking for (and to make sure it will be physically possible to get the couch into my home). Plus they went above and beyond when I came after the store closed (they were leaving and about to drive away) and needed to get back in because I accidentally left my phone in the store. Great customer service those two!!

I had found a chair at different store that was made by Ashley and was out of stock, it would take 6 months to get. I decided to stop at the Ashley store to see if they carried it. Chris was so helpful! He found the chair for me in stock. Thanks so much!!!

Great service! Very friendly and knowledgeable. Elizabeth was very helpful and we left feeling like we got exactly what we needed for our new home.

My experience was great with Liz V

Mercedes was fun to work with! She helped us with our order and made us choose the perfect furnitures. She was super friendly and made us feel welcomed. Thank you Mercedes for your wonderful service!

I recently purchased a couch from this store, actually it's called a chaise lounge. It's a gorgeous couch, very comfortable and unique in my opinion. All of my communication was with Elizabeth V. She is a fantastic person, very friendly, knowledgeable, and makes you feel like she truly cares about your happiness with whatever you're purchasing. I would highly recommend Elizabeth and Ashley Furniture.

Mercedes did an outstanding job. She was not pushy and made the buying process go quickly and smoothly. I would choose this location again!

Elizabeth A Vargas did great assisting me in a smaller bed set that will be upgraded later on! Highly recommend working with her & will be back!

We experienced some extremely shady sales staff along with a sub par product. For some reason, with online purchases, they give you a 120 day return policy on mattresses. Ashley’s website says that you must use the bed for 30 days before returning “to let your body bond with the bed”. We were assured by Craig, the mattress salesman that we would be able to return the mattress if we didn’t like it within a 120 day timeframe. I called and asked if we could return our mattress and pick out a different one. Apparently, if you purchase from the store there is no such thing. No returns, no exchanges, no refunds. Of course, it’s printed in size 4 font at the bottom of the receipt which he obviously lied about. Instead of being met with a friendly customer representative, I was met with Craig, the mattress salesman in Maplewood who was very rude. Because of the terrible customer representation from Craig and ancient mattress return policy, I’ll be taking my business elsewhere in the future.