Kalvin did a good job.

Tim Vollmer was very helpful and found us a perfect mattress, adjustable bed frame, and sectional for our new house! We made an error in measuring for our sectional, so it did not fit. The delivery crew was amazing and tried their best to make it work, but ultimately it had to be returned. The delivery crew loaded it right back up and took it back with them, so it was very convenient for us. Tim helped us find a better option, and the process was seamless to get our new couch ordered and delivered. Delivery the second time was just as great - very friendly and efficient. Overall an excellent experience and great customer service every step of the way!

Kalvin Hays was very helpful when my boyfriend and I were looking for a couch. He went over all the options in detail and was very friendly. We appreciate the help and time he gave us. Amazing job!

Very friendly , and not pushy

Kalven really good job

Kalvin did a awesome job. I called around 12 to let him know I was going to see a coffee table. Once I got there the process was fast. He was friendly and answered any questions I had. When it comes time to getting new furniture I'll be coming here.

Kalvin, was great at helping us with a bedroom set for our son. Recommend him 100%, he had lots patience since I was unsure of what to get. Thanks again 👏🏻

Kalvin for your furniture. Alan for your mattresses. Thank me later.

We recently had a pretty poor experience with Ashley Furniture when purchasing our new mattress. They first promised to take away our old mattress/box spring but when the delivery crew showed up, they said they couldn't because it wasn't on their order. We had to call the Manager to get them to follow through with what they had promised us. Secondly, they ordered and delivered the wrong mattress. We ordered a Soft mattress but they delivered a Firm. The Delivery crew had already removed our old mattress and would not swap back to our original mattress after we noticed so we were forced to keep the Firm mattress until they could deliver the correct one. The manager at the store then called us and told us that it would be 3+ weeks until we would get delivered the correct mattress and there was nothing he could do about it to get it delivered earlier. Our only option was to bring the wrong mattress back to the store ourselves and pick up the "New" one. When we brought back the wrong mattress and pick up the "New" one, they first tried to give us a used mattress with a hole in the bottom. Luckily, we noticed at the store and pointed it out to the crew. They had another "New" one on hand and decided to give us that one. The manager at the store told us that he would give us $50 for our troubles and when we got to the store they refunded $70 which we though was better but turns out that was just the price difference in the beds since they ordered the wrong mattress. Overall, we had a very unpleasant and frustrating experience.

Kalvin did a grate job at help me get a better deal on a sofa that I had to cancel and go with him he is funomenal and a great guy!

Great customer service, no inventory in stock. Most of the couches, I was looking at, out of stock.!! Like, can’t keep people business if most of the furniture is out of stock. At least put a sign on every furniture that is not available. I felt in love with some good options and everything is 0’s. The guy Kelvin was super helpful and going above and beyond. But, unfortunately his own store fail him for not having anything.

Today, we worked with Kalvin H. He is very knowledgeable and helpful. We looked at living room and dining collections. He was generous with his time and pointed out many features that we had not considered that helped us make our decisions.

Kalvin has great customer service, he acknowledged me, he listened to my needs and showed me a variety of couches that matched my needs. I felt very comfortable to converse with him. Thank You for the warm welcoming to Minnesota as I am from Chicago.

Kelvin was a great sales man even dealing with my crazy father thank you kalvin you did a great job!

Kalvin H Did a grate job at explaining all the info we needed! We will be working with him in the future!

Kelvin was very helpful and showed us what they had in the store. We're just starting to look for a piece of furniture. I didn't see anything that I wanted at this time. The store was very clean and neat.

Kalvin H did a good job!

Worked with Kalvin. He explained everything for us and was very good at answering all of our questions.

Kelvin hays

Calvin was very helpful in selecting a selectional. He knew the features and price point I was interested in and found just what we wanted. He had everything copied to show the different features and dimensions as well as the protection plan.

Very patient and kind I am glad I found Al someone like him to help me

Kalvin did a great job 👍💯

Kalvin Hays was great. Allowed us to look around Ashely, try out some furnature. Guided us to where we might find what we were looking for. He was genuinely friendly guy. Highly recommend. Also very convenient that they get your furniture shipped to you in less than a week.

Kalvin Hays very helpful finding a loveseat that works for us.

Kalvin at Ashley furniture helping us today he is really great customer experience.

Kalvin was helpfull in selecting furniture!

Kalvin was great to work with. Made sure my purchase was a quick and easy process. All staff was friendly as always.

My husband and I went into Ashley Furniture looking for a couch, two rocker recliners and 4 bar stools and Kalvin greeted us right away and asked what we were looking for and he began showing us the things we wanted and we walked out of the store with the items we went for. Thank you Kalvin for your patience with us as we were deciding on our new furniture.

Kalvin Hays from the Medford Ashley store helped us find our couch. Good job. Very helpful.

Very knowledgeable salesman. Helpful. Kalvin did a great job

Kalvin was a true gentleman. Very helpful!

Kelvin is welcoming and nice

Thank you, Kalvin, for all you did to help me purchase a coffee table over the phone. You definitely went above and beyond. I called a different Ashley store that said they, “couldn’t help me, and if I called any other Ashley store, they’d tell me the same thing”. I am so glad I didn’t take his word and called the Medford Store. Kalvin is easy to work with and has great customer service. Highly recommend Kalvin!

Kalvin at Ashley Furniture provided us with an exceptional customer experience. From the moment we walked in, he greeted us warmly at the door and was incredibly helpful and informative in assisting us with picking out new tables. Despite changing a few things on our order, Kalvin remained very responsive and accommodating throughout the process. His follow-up after the furniture was delivered to ensure everything went smoothly was the cherry on top. Overall, we are very thankful for such a great customer experience and highly recommend Kalvin for his outstanding service.

Was shown easy chair's by Kelvin and purchased one that was not real comfortable. It was delivered and after 2 days I wanted to return it. I went to a different area and found one that seemed a lot more comfortable.

Kalvin was very friendly greeted u at door was very helpful and knowledgeable

We found exactly what we were looking for. The chairs came in sooner than expected. There was a factory flaw issue with getting them assembled. I contacted them immediately and they were replaced with in 2 days. They did the assembly. We couldn't be happier with the chairs and the excellent service at the furniture mart. Thank you very much!

Kalvin was very helpful, and explained everything well.

Kalvin is very professional, patient and willing to just let you brouse. Highly suggest asking for Kalvin.

I walked into my local Ashley location, and was greeted by Burke Almendinger, I told him what I was looking for and how much my budget was and he hooked me up with my couch and delivery. The whole process was with ease and I'm a happy customer. Burke made the experience a good one.

Excellent customer service!

Kalvin Hays was very helpful

Kalvin helped me so much he made the process so easy he was so helpful

Kalvin was super helpful!

We purchased a recliner lift chair his morning with Kalvin Hays help. He was very knowledgeable and we will recommend him to our friends who also shop Ashley Furniture in Medford

My experience at visiting Ashley’s Medford, MN location was very positive. The staff were kind, polite and very welcoming. I got the product I need and left the store feeling satisfied.

excellent service ,knew what we were looking for

Kelvin with Ashley Furniture was great!! He was patient with us and provided a lot of great information on the furniture we were considering. We didn’t end up buying at Ashley but wanted to make sure Kalvin is recognized for superior customer service

Friendly answer questions fully showed different ideas . Was pleased!

Kalvin was great to work with. He was very detailed oriented and was able to answer all our questions.

Kalvin was great to work with!

We had an awesome experience at Ashley's home store. I highly recommend going to Kaci Dalton! she went above & beyond with our purchase. She was very helpful and friendly! She made everything easier from selecting to purchasing. i'll definitely be back!

Everyone was super helpful, especially Kalvin and Burke. Thanks for answering all my questions!

Burke did an amazing job! Went around looking for couches! Found some amazing choices! Found the one! Definitely plan on coming back and asking for Burke!

The help we received from Kalvin and Kaci was greatly appreciated! They treated us well and helped us pick out exactly what we were looking for!

The customer service was outstanding, and the product was exactly what I was looking for". Holly Laite

Kalvin was very good at helping us find what we wanted, and really good at explaining what he was doing, enjoyed doing business with him! Thanks

amazing customer service . Kalvin Hays such nice man helped us find everything we needed. thank you for your help

Burke did a great job helping me out.

Burke was very helpful with our bedroom set and he explained the details of delivery very well. He explained all the pricing options and helped us figure out what worked best for us. Great experience for us.

Burke was very kind, concise, and helpful!

Kelvin Hays was very helpful and understanding and helped us find what we needed. We had a good experience!

What an awesome experience. Needing some new furniture this was my first stop to get some ideas. After I walked into the store I was greeted by a very polite gentlemen named 'Kalvin". I was so impressed with how helpful and the value he placed on me as a customer. He took the time to get to know my lifestyle and what I possibly would like in my next living room furniture. He wasn't pushy at all and that's what drew me to liking him so well. I told him I was just swinging in to get some ideas and come back later after thinking about it at home. Thats when he gave me his business card to later reach out to him. The following day I wanted to check some other stores out before pulling the trigger at the first store. After shopping around I couldn't stop thinking of how impressed I was by "Kalvin" every store I was in I was remembering how kind and thoughtful he was with helping me shop for something I'll have in my home for the years to come. Even though I was at these other furniture stores I had my mind made up already I wanted to do business with him. He helped me picked out the perfect set and delivery was done in just a few days after the sale. The delivery team was awesome and I can't thank Ashley Furniture and "Kalvin" enough for the wonderful customer service. You guys truly know how to please your customers. Thank you!!

Randy M was very kind and easy to work with. Quick and easy process to purchase our new bed.

Amazing service would definitely recommend

Kaci Dalton was so helpful. She made my shopping experience very pleasant. A great asset to your business.

Matthew Buecksler really knows his stuff at furniture mart. So happy to bring home our new purple matress

Burke helped us with looking at dining room tables and also a couch. He informed us about the Labor Day sale they had and we ended up leaving with two couches and a six chair dining room table set. He wasn’t pushy and answered all of our questions.

Matt was great! Helpful, informative, and answered all of our questions. He made our purchase quick and easy. Thank you!

Had a wonderful, smooth and easy experience. Matt was very helpful.

I had great service at Ashley Furniture with Kaci Dalton our sales person. Kaci was very knowledgeable about all the different types of bed frames and was able to answer all of my questions. Kaci went over and beyond trying to help me find a new bed frame that would go great with the new adjustable Tempur-Pedic I also purchased. Matthew Buecksler was fabulous help with my search for a Tempur-Pedic bed. Matt was able to answer all of my questions about the different brands of mattresses and the technology behind them. I was able to find the perfect mattress and the whole transaction was smooth. I had a great, stress-free experience. Thank you!

They had exactly what I was looking for, very helpful and welcoming! Definitely will go here again for future.

They have very little to choose from now in the way of children's furniture. They used to have quite a selection, and they've now got only a vastly disappointing and very small section.

Excellent service

Great customer service! Not pushy at all and very patient. We worked with Kaci and Matt at the Medford outlet mall. Very happy with all of our purchases!

I had the furniture a need at a good price, delivery was fast and sale person very helpful,what else a cut ask.thanks to Ashley store in Minnesota

Kaci was wonderful and extremely helpful for us today! She was very attentive to any requests/questions that I had and finally made our purchase so easy and enjoyable! Highly recommend!!!

Nice selection of couches and other furniture, customer service was commission but not to aggressive. We selected a couch that and our family absolutely loves the space it provides and how comfy it is.

Overpriced

Ashley Homestore sent out a technician (Aaron or Erin) right away when I had a concern about a bed frame I purchased & let me tell you… he was AMAZING. They sent out a message a couples days before letting me know an estimated time he’d arrive & day of- he arrived right on time. He was super nice, respectful and informative. I’m super pleased knowing that Aaron/Erin took care of our issue with the bed frame even when I had to leave back to work. Thank you so much!! Awesome customer service!

Great store lots of selections to pick from

Had a very pleasant experience with Kaci, she is very kind and helpful! Thank you Kaci!

Rude... 3 women sitting on the sofa as I walked in the store, nobody bothered to greet me or ask if I needed help. When I spoke everyone decided to get up and try to assist, I walked out the store...my thought was I'm the customer entering your business and didn't receive a greeting from anyone sitting on the sofas by the entrance I'll just take my money else. If I could've post this without giving it a star I would have.... POOR SERVICE

Worst buying experience from beginning to end! Purchased an oversized chair didn't receive it till 2 months after ETA. Put it in our sitting room had minimual use no kids no dogs. Went to move it to put up our Xmas tree and the back came off it even cut my hand.I purchased the insurance and it was under 6 months since we received it.So it was covered for repair. Called customer service they said they would need permission to service my area (14 min from the store) didn't get a call back ,called again a week later talked to the same girl who told me the person I talked didn't take down my information??Fast forward a week later I get approval for service for a month out need to take a Monday off of work because they don't do off times...At this point I say I would just like a refund.Basically got laughed at for suggesting it..

Very helpful friendly but not pushy staff. Met with Kaci and she was awesome, she found us the right sectional for our the right price to meet our needs and comfort.

Very pleasant to do business with. Veron was quick to assist us with a big smile. She had the experience and knowledge we had hoped for. She truly cares and loves what she does and we would highly recommend her to anyone. After providing us with many options, we purchased a sectional set and end tables. Thank you again, Veron.

Kenzie went out of her way to give us great customer service and pointed us to the right direction for what we needed for home furnishings. She was very friendly and professional and we loved dealing with her.

I came into Ashley’s looking for a new couch and Kenzie was very polite and helpful! She showed me the best deals for couches and was very knowledgeable of the different kinds of couches that Ashley’s had in the store! Kenzie made shopping at Ashley’s a very calm and great experience!

Very clean store! Kenzie was great to work with and very helpful!

Walk in had the most amazing help from Kenzie great customer services.

Kenzie was wonderful to work with and helped me find the perfect furniture I was looking for!

Found a nice relining love seat in the clearance section for half off. Very nice and comfy.

Great store, huge selection, and very helpful staff!

Huge selection and friendly help.

Becky was very helpful! We were looking for new furniture but wanted to take a look at everything! She was always nearby but she didn’t hover; allowing us to shop as we felt appropriate. The showroom is full of beautiful furniture for almost every indoor need. Thanks for a great shopping experience.

Pretty helpful people working there. Definitely a lack of office furniture, tables etc. I was told it is due to the pandemic

My husband and I went in to look around with a specific idea of what we wanted. We couldn’t seem to decide tho. Kaci was so helpful and patient with us as we wandered around for 2 days! She gave us some great ideas and feedback on our choices. Thank you!!!

We had a great experience at Ashley Furniture. I was very indecisive on my purchase of a new dining room table and Our salesperson, Keri, was very patient and understanding when I needed some extra time to think about it. She was very helpful in my decision making process and went to check the availability of all of the pieces that we were interested in. We are very happy with our purchase and will definitely be back in the future!

We had a great experience when we visited the local Ashley store. The sales person; Keri Montanye who helped us with our recliner purchase was wonderful and quite knowledgeable. She wasn't pushy like some sales people. We would definitely go back on our next furniture purchase. Satisfied customer,

If you ever want to be promised your order been delivered to a certain time and never been fulfilled then this is your store. we waited 3 weeks for order that was supposed to take 2 days. No explanation and never come till we canceled the whole thing I explained this situation to my neighbor who confirmed she had the same problem I'm just wondering whether this is a problem everyone has it or the store is discriminating a certain community

Kai in hays

Didn't get the best service would not recommend

Expensive

If you like being followed around the store being asked countless questions after politely declining, the Medford MN location is the place to go. It could just be us, but when we shop for furniture, cars, or anything along those lines, nothing is more agitating than having to repeat "we will come find you when we have questions, thank you". We were approached 5 times in an empty store... On our way to another furniture store to buy our couch, chairs, and bedset.

Absolutely terrible customer service. I had a wheel break on my lift table and I spilled some oil on a dining table shortly after purchasing from this store. I had to wait a month to have a tech come out and assess the tables - all he did was take photos, which had already been done. I have had to call at least twice weekly to motivate staff to get a plan together. It has now been two months and no one has called to update me, not do they have any information regarding the techs visit. Customer care is extremely hard to get ahold of and half of the time I am explaining the issue to someone new. There is no follow up whatsoever and the care is highly unorganized. I will never go back to this store and do not recommend shopping here.

Professional sales people work here

Sales person was very pleasant, customer service is Iowa was very helpful. The reason I had to get customer service involved was because the warehouse and delivery completely dropped the ball. I have absolutely nothing good to say about them. Do not purchase the delivery. My couches showed up not wrapped like I was told and they were dirty but the delivery people had no idea how to get them into my house. They didn't know how to take them apart. That's their job. I ended up putting them in my house myself because delivery would not come out and fix their mistake.

If I could rate a zero I would! This has been an AWFUL experience. First time Delivery people broke a window and left it open in the WINTER(month later hasn’t been resolved with no communication) Didn’t put in the notes to remove the Old mattresses so they left them. Second time to my house the forgot to put in their notes to add the bags for the mattresses to they were left AGAIN. The best they can do is in 2 weeks send the truck with the bags to pick up the mattresses finally. Hopefully there is no further miscommunication between the store and the delivery drivers. Over a month we have been dealing with this and trying to get them to do the correct things we paid for and it is a constant “I forgot, I am sorry” when I call. Unacceptable!!!!

Bought all of our furniture here.good prices and quick delivery

Good

Please do yourself a favor and ask for Veron! I’m sure everyone else I’m staff is wonderful too, but She is such a delight to work with. My wife and I walked in looking for several items that we found online, but wanted to see in person. Veron immediately made us feel welcome by greeting us with a great big smile and a warm introduction. We explained our wants and needs. She gave us an overall layout of the store and pointed out a few of our items I had questions about and then let us do our thing. She checked in with us as she felt necessary. It was the perfect shopping experience. She was not there to “sell” me something I didn’t need or want. Veron recommended a few items based on my needs that I didn’t see online and I was happy she allowed my wife and I to browse freely and then ask her any questions or share concerns. She helped me with financing options and delivery service. My next purchase will be a king bed set and I’ve already made a commitment to stop back and see Veron when that time comes.

Becky was very helpful showing us around.

Great little place alot of selection

Very helpful staff. Found just what I needed.

Very helpful so far. Good options

Had good service in the store. Our deliver did end up getting rescheduled but beyond that everything went well. The pricing was very good I am sure I will be back.

Victoria is a pleasure to work with, she is non pushy yet always offers ideas outside of our box that are spot on. We tell her our ideas and she stays within that realm, and doesnt take us off on crazy tangents. Victoria is awesome.

Fast service

Overpriced with rather rude staff. I left and made a purchase elsewhere..same item but much cheaper. The man who waited on us was rude and didnt seem to care if we were taken care of or not..to be clear this was a sister store that was hooked on to Ashley.

Awesome customer service, although we got denied credit.

Expensive. Before an buy something check price around.

Went to slumber land, saved 700 dollars on same product

Our associate, Tyler, did an awesome job explaining the merchandise and all our options. Thanks for helping us pick out our chair!

Still can't afford much there though LOL

We have loved working with Becky, we have made several purchases at this store and will continue to come back. We don't ever buy without first visiting this store.

Kelsey, Victoria and Carrie were absoulsy amazing I have never had such amazing customer service in my whole life. You should be proud these young lady work at your store. Wont ever shop anywhere else👍

Nice story lot to pick from

Never going here or furniture mart ever again after spending $5000 to $10000 they refused to sell me a chair on fathers day weekend charging me full price and not even willing to take a offer on chair!

nice selection

Family owmed business. Friendly people lots of clothing items, toys, odds and ends to choose from

Welcoming place with a soothing atmosphere along with a great selection of furnitute of both new and old styles

It's really a great opportunity to see this precious, lovely and precisely arranged "Furniture Supermarket with very soft spoken attendants very handy " . I am very happy to see your lovely "Super Home Furnishings Store "

Very friendly staff who are helpful!

The sales people are amazing, product is amazing, the warehouse people are not very professional. When we picked up our furniture we were informed that they would not wrap it like the sales person said they would, they had or couch on end where people had been waking with muddy feet prints, and just tossed the items in the truck without care for the parts. Thankfully we bought the warranty for them I guess!

Everything was good time of life !!!!!

Great selection of furniture and professional staff. No pressure sales.

We had a great experience and Ashley HomeStore, Kelsey K. Showed us all the couches that met our criteria, and once we had one in mind we really like she told us about our options and warranties. Thank you Kelsey for selling us a great couch!

Actually we were at Karl's, and the staff there is always very knowledgeable about there products. I'm not going out of town when I can get quality appliances this close to home!

You can get home supplies.

We found a good deal on a nice sectional. Kelsey was very helpful.

Kelsey was very friendly and helpful. We appreciated that she didn’t hover over us to make a purchase, but made herself available for questions and checked in with us regularly. No one appreciates a pushy salesperson. Thanks, Kelsey!

Excellent experience. Very helpful and friendly staff Also a great selection to chose from. Extra thanks to Kelsey for all your help.

Very friendly and helped a lot would definitely buy again

Huge store

Quick and easy , Vernon and jessica helped us out.

Rachel was awesome and ready to help us!! Awesome store!

We had the greatest shopping experience with Alaura at Ashley Home Store! Let me tell you about it! We went in looking for a dining set, but we just weren't quite exactly sure what we were looking for. Alaura listened to what we had in mind and showed us several sets that were in line with what we were thinking. At no time did we feel that Alaura was "pushing" us to buy. Actually quite the contrary, she helped us to buy. In the end, she helped us to buy pieces that were perfect for our family, our home and our budget. Not just furniture, but lovely art pieces as well. We truly had an amazing shopping experience, thanks to Alaura. We could have purchased furniture at any furniture store, because we had shopped several. Alaura is professional, knowledgeable, accomodating and very charming. Furniture can be bought anywhere, but finding the right representative, specifically Alaura, makes the all the difference. We are confident with our selections, because Alaura respected us and our buying style. I absolutely recommend Ashley Home Store, the value definitely exceeded the price. Do yourself a favor, work with Alaura. She is wonderful to work with.

Huge selection, but not the best prices. We ended up buying at Slumberland where we got a better deal. The staff at Ashley's were friendly but not as informative as Slumberland... Could have been the sales approaches are just different, not sure.

I usually don't do reviews but I felt compelled to do so with such amazing customer service that I had recently at Ashley HomeStore. Veron is who helped me find my furniture pieces that I was looking for. She is very nice, helpful, and easy to talk to! She let me look around the store several times but was close by when I had questions for her to answer. She listened to what I was looking for and gave great suggestions when making my final decisions. I also came into the store at the right time for a great deal on my pieces and I can't wait for them to come soon to my home.

Thank you to Craig Johnston and Kelsey Koziolek for such a wonderful experience!!

Enjoy shopping at the store near the outlet mall. However found it difficult to get questions answered either because staff was unsure or wasn't very motivated to find answers or inventory available.

Rachel was wonderful help! Big beautiful store. Very clean and tidy.

Clean

Salesperson was excellent and informative. Very happy with the purchase process.

My husband and I came in not knowing much about mattresses, but Matthew Buecksler was amazing and made us try out many beds before we made a decision. We get our bed on Saturday and I'm really excited!!

Veron was so helpful and informative! She worked so hard to make things happen in timely manner. Veron was very responsive to emails and wonderful you work with!

Veron was great help!!

Pretty much the worst experience ever!! Bought two sofas and a chaise lounge. Both the sofas had weak arms and have both had to be repaired more than once. Repairs take weeks and the return deliveries are completely unreliable. Multiple times we have been scheduled for deliveries weeks out and then the delivery never happens. Been waiting for almost 6 months to have both of my couches back in my living room. Still waiting....!!

Very polite and helpful workers! Answered lots of questions and I highly recommend coming here!

Matt was awesome and helped us get the perfect mattress for us. Very friendly, knowledgable, and best of all not pushy! Great store, great people.

I had a lot of questions about some furniture that my father had purchased last spring. The sales associate that assisted me was great! Rachel was able to answer all of the questions that I had, and wasn't the typical, "pushy" sales person I expected to deal with, she was very friendly and helpful! I will certainly be making all of my future furniture / decor purchases here! I highly recommend this store/location to anyone looking to purchase furniture!

I just moved to owatonna recently and was in need of some furniture And while shopping Rachel F helped me get some great ideas and she took all of my opinions and turned them around to pick out lovely furniture for me.

Nice large selection and very reasonable prices. Good service. Not pushy.

Service was great .

Veronica was wonderful help to me, got some wonderful furniture greatly appreciated

Kelsey koziolek did a great job

KELSEY IS SUPER AWESOME!

Great service from Alaura Patrick!

Matt Buecksler was awesome to work with. They found everything we needed and more :)

Kelsey koziolek...very helpful!!!

It was awesome Allaura was very helpful and professional, I will be back and will tell people of my good experience, highly recommend the store

Bryan was informative and helpful. He provided multiple options and the prices were good.

Alaura

Alaura was great and answered all my questions

Vernon gave Great customer service, friendly and welcoming

Kelsey was amazing. I would definitely like to work with her again when we return to for additional furniture needs.

The outstanding sales lady Alaura Patrick help me find the right couch for my living room and I would highly recommend her to all my friends and let her help them if they're purchasing any of their furniture needs Robert Barr

Veron was able to assist us with all of our home needs. We fully furnished our new home. We were approved on the spot for financing. The service was spectacular and the prices were extraordinary. We will definitely be coming back here again when we need more furniture. We highly recommend Veron.

Nice greetings, friendly, knowledgeable, knew her products & how to find out additional info. Good job.

Veron did a great job selling us what we were looking for.

Was able to find what i needed thanks to kelsey.

Kelsey Koziolek was amazing and so helpful when I purchased my table an chairs I fell in love with! She was so helpful I just had to go back when I was ready for a sofa and she was able to help me find exactly what I needed. Ready for my next purchase Kelsey!?!? ;-)

Kelsey , i have good experience in this store

Kelsey was very helpful. Thank you for everything Kelsey.

Great experience and will be back again! Alaura was very helpful, didn't pressure me, and was super patient with my many questions. Very happy with my purchase!

we walked in the store and we're immediately welcomed by Veron. She was knowledgeable and very patient. She made the experience very enjoyable. And laura was dusting like crazy. The store looked really clean

Kelsey and veron was great help today

I was visiting misfort today and I was paying diner and kids beds I had great associates help me a lot and I give her 5 star deserved more than 5 she amazing and was help full great customer service her name Veron Kelsey

Verón & Bryan . Thank you for your help

Kelsey

Matt did an awesome job! Can't wait to use our new bed!

Bryan was very helpful and took the time to tlk to me! Thanks Bryan

I visited Ashley Home Store to see if a sofa I found online was in the store. Vernon was a pleasant and helpful sales associate. She found what I was looking for and even lowered it to match the online price! Superb service, thank you Veron!

Matt, was great! Really good service.

Veron was amazing, she helped us pick out a bed and a couch, and was extremely helpful in finding inexpensive furniture

Alaura and Kelsey were awesome. They answered all our questions and gave us plenty of time to think before we made our final decision.

Very helpful staff

Alaura patrick

Veron was a great help. Like the 6yr financing and protection plan.

Victoria and Matt were very accommodating!!! Thank you so much for making things work for us today! Our son will be very happy with his new dresser set!

Very helpful throughout the whole purchasing process. Incredible nice and welcoming

Matt, the store manager, was very helpful and knowledgeable in suggestions on my new bed. He listened to my needs and concerns and stayed with it until we found the right now. Gave options in all price ranges and was never "pushy" to make a sale!

Victoria was amazing .. I would go to her for advice all the time when I am looking at making a purchase .

Vernon was extremely helpful. We got a great price on a sectional and recliner. Highly recommend if you're looking into buying furniture!

Veron was very helpful today! She made my experience quick and easy.

Alaura was a rock star helping me as I walked her all over the store picking things out!! So thankful for a great salesperson!!

Bryan Hughes was very nice and helpful. He answered all of our questions and was very patient. Highly recommend working with him! Thanks Bryan!

Victoria rocks... great friendly service..made a big purchase an awesome experience. From understanding my needs to setting expectations of warranty and delivery. Thanks again for fantastic experience.

It went excellent and Alaura was a great customer helper and I really couldn't ask better

It was a hassle to get them to honor their price match policy. They were not helpful in that manner, and they were not consistent with what they told me. They quoted me wrong prices, in my instance, for the insurance. This is my first time buying new furniture, and I know I will NOT be returning to Ashley's the next time I make a purchase. And to top it all off, 14 out of their total 32 reviews were within the last week, and were all 5 stars and included names of sales associates. I have seen this done before, and usually the people have never made a purchase, it is only friends of the workers trying to win some prize. That is a huge red flag, and shows the immoral character of the store. Save yourself some time and hassle, purchase from a local store who stands behind their products and service. The big box stores are not the way to go.

Alaura Patrick did a great job helping me select my Jessa 3 piece sectional. She was very accommodating with all the questions I had, and helpful with the financial aspect of the purchase. Thanks

Alaura Patrick was very helpful!!

Matt did an awesome job!! Best shopping experience ever!! I will deffitanly be back!!

Alaura and Matthew were both extremely helpful and knowledgeable about Ashley products and services. I would highly recommend this store and especially Alaura and Matthew.

Alaura was an amazing sales rep very nolageable. Store manager Matthew was very helpful and friendly.

Cheaper then the competition good people to work with. Mathew helped me over the phone and was just as helpful in person.

Knew what I wanted, in and out in 10 min. Will buy from again. They were very helpful and easy to work with!!!

Alaura rocks!

Victoria was amazing!

I had a wonderful experience! Brian was fabulous to work with!

Helpful staff. Wide selection of furniture. Even open on New Years Day (with really good deals).

Matt Buecksler was very helpful getting us setup with our new mattress.

Matthew buecksler helped me find the perfect bed in less than 10 minutes for half the price I almost got a mattress from at slumberland! I'm so excited and happy with how easy this was. Thanks!

Very good about switching out to a different mattress when we changed our minds! Awesome place, Mathew Buecksler did a great job.

I really liked that place ,friendly people ,clean

First time ever going furniture shopping and Victoria made it so much fun! I loved every minute of it! Was very easy and stress free!!

Very impressed with the customer service. My consultant, Alaura did an excellent job in demonstrating professional knowledge and recommendations when assisting in our selection of an entertainment center. Ashley remained competitively priced with internet dealers. I will definitely be returning to the Ashley store in Medford, MN for my next furniture purchase. I recommend to ask for Alaura.

Thank you for the great service today Alaura Patrick. We appreciate the great Customer experience.

Matthew and Victoria were extremely helpful! Plan to come back for any of our further furniture needs!

Warehouse employees were awesome! Very friendly!! Love our new furniture!!

Victoria was amazing! About 5 months ago we purchased a new house and we were furnishing it. Victoria helped us pick out some amazing sets and clearly explained some of their benefits that spoke to our family's needs. She got us! Delivery was on time and the sets were assembled within a short time in wonderful condition! We are still extremely happy with the furniture today and have had numerous compliments from friends and family. We will look towards Ashley in Medford in the future, especially Victoria who really went over and beyond to make us satisfied customers! Thanks for the great products and service!

Salesman was very helpfully and knowledgeable.

We came in for the on sale ottoman, we were treated very nice. They were fast and efficient. I will return for our next furniture purchase.

Victoria was fantastic! My wife and I were greeted right away with a big smile! She was very honest with us and made sure we got the best couch for us. She knew we were hesitant on buying our first couch and weren't wanting to buy something that wouldn't hold up for years. Yes, we went with the more expensive couch but she reassured us that we were getting what we pay for. Thank you so much!

Matt and Alaura are great to work with!

Went to get a new bed, couldn't have had a better experience. Matthew Buecksler is the most honest, amazing help ever. I highly recommend him with any of your furniture needs. Thank you Matt!

I am very happy with the bed I bought. Go see Matt and he'll help you with the right selection.

Veron was an amazing sales associate she helped us tremendously I came back several times with different family members trying to find just the right couch and loveseat she patiently showed all of us around each time always with a smile! She was confident, knowledgeable and coordinated all of our deliveries with mattresses we purchased as well. I give Veron 5 stars😀 Michelle