Ashley | Tupelo, MS 38804

We paid for the furniture and the delivery and we were told it was made in the United States and when the furniture was delivered it was made in china so we were lied to so we refused the delivery and now we were told that we don’t know if we would get all of our money back

They were very patient with me & answered all of my questions. They helped me figure out placement on my home for the pieces I wanted. One of the ladies even helped me out when my 2 year old decided she needed to have a meltdown.

From the minute we walked into Ashley's we were warmly welcomed and helped by Stanley. Every sales person should be trained by him. Stanley introduced himself, gave us a flyer of the sales/specials they were presently running, and offered to leave us be to look around, and if needed him, just wave and he'd be happy to help us with anything. We LOVED that! We felt sincerely helped rather than pressured. We purchased a wonderful living room set that was IN STOCK and will be delivered next Tuesday!!! So excited! This was our first time, but certainly not the last, at Ashley's in Tupelo. They have a large showroom with many lovely, good quality items, for fair prices, and in many different styles.

First off the sales person convinced us to buy the warranty because it seemed like a good idea. Once they have completed the sale, you were on your own. The sectional was about three weeks past their already ridiculous timeline for delivery. Once it was delivered everything was OK for about a year until I try to file a claim on the extended warranty that I bought. The warranty that they sell you is a fraud. They claim to cover everything but when you call them and make a claim, they will find a reason why it’s not covered. They denied my claim without even seeing any pictures or anything. Do a Google search for GBS Enterprises and look at all the reviews. There were over 100 reviews and every single one of them was one star and everyone said the same thing that none of their damage was covered. Ashley should be absolutely ashamed of themselves for knowingly selling people a worthless warranty. That has to be fraud.

It was a very pleasant experience. The salesman was knowledgeable of the in store products. Very helpful in helping me make a selection that would best serve my needs and color scheme.