Ashley Store | Ballwin, MO 63011
Ashley Store
Store hours
Open today: 10:00 AM - 09:00 PM
About Ashley
The Ashley Store in Ballwin, MO represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.
Store Details
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the largest furniture company in the world, to the people of Ballwin, Missouri at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on Manchester Rd, near Lou Fusz Toyota. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Customer Service
In-store offers
What our customers say
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Beware beware beware... We ordered two items from Ashley west county.. And oh man did we have a problem with the right delivery of the queen bed!! Customer service terrible.. I need to specifically mention Mr. BAILEY for this.. In a country where most of the stores have excellent customer service and listen to the customers problems, he did not care at all..he kept us waiting for almost an hour in the storet to sort out the problem and even after that he placed a reorder of a wrong item!!! Instead of apologizing, he made us feel thats its our fault.. Wherein the person who took our order in the first place apparently didn't work with them anymore.. How is it our prob?? Also when we asked if we could speak to the store manager about this, he said she just left.. So again no help there.. And then that's when Mr. KC to our rescue.. Thanks KC.. Our queen bed that was wrongly delivered twice was finally sorted out correctly by KC... He guided the entire process well.. So if you do hv to shop at Ashley west county, do ask for KC or else you are doomed!!
I love my choices and the services I received from Ms. Emily. And the fact it has 2 floors. Looking forward to see how it all looks once it arrives and put together.
Jay Parker was awesome with service to the customer
Bailey was top notch service. He was quite attentive, very knowledgeable and super up front. His boss hovered a lot but I still appreciated the experience and can’t wait to receive my furniture.
Kc Nabin was really helpful at Manchester store. We found everything we were looking for .
I DO NOT RECOMMEND BUYING FROM THEM UNLESS YOU LIKE CRAPPY SERVICE, SALES, AND TERRIBLY MADE FURNITURE. Beware of salesman and follow through. Also beware that there is no returns after you recieve it. (selling 10 pounds of trash in a 5 pound bag)They double charged my credit card and said they refunded it and didn't. Then when questioned about the charge 3 weeks later (still there) they said to dispute it with the credit card company. No help. Then the rug I ordered was not delivered with the couches and I had to track it down myself no help from the salesman as it was sent to wrong address and another one sent 2 weeks later. Then the "top of the line" $3000 couches at the store i bought that were supposed to be "scratch resistant" he even ran a key over it in the store....which is why I bought them...are now scratched to hell a month in. I bought the $1000 dollar warranty. I hope it's better than the rest of this experience. The warranty is just as bad as the entire experience. DO NOT BUY FROM THEM UNLESS YOU LIKE CRAPY SERVICE AND FURNITURE.
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No interest if paid in full within 12 Months††
On qualifying purchases made with your Ashley Advantage® Synchrony credit card. Minimum purchase of $999 required online. Interest will be charged to your account from the purchase date if the promotional balance is not paid in full within 12 Months. Minimum monthly payments required.
††Qualifying purchase amount must be on one receipt. No interest will be charged on the promo balance if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo balance from the purchase date. The required minimum monthly payments may or may not pay off the promo balance before the end of the promo period, depending on purchase amount, promo length and payment allocation. Regular account terms apply to non-promo purchases and, after promo period ends, to the promo balance. New Account APR is 29.99% as of 1/1/2024. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
No interest for 60 Months^° - In-Store Only
On in-store purchases made with your Ashley Advantage® Synchrony credit card at participating locations. Equal monthly payments required for 60 months. Down payment, plus tax and delivery is required on another payment type for in-store purchases.
^°Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. See a sales associate for details on required down payment. Qualifying purchase amount, less any applicable down payment, must be on one receipt. No minimum purchase required. No interest will be charged and equal monthly payments are required on promo purchase amount until it is paid in full. The payments equal the initial total promo purchase amount divided by the number of months in the promo period, rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months’ rounding. Any estimated required monthly payments shown (which may exclude taxes and delivery) in connection with this promotional offer should allow you to pay off the promotional purchase amount within the promo period if (1) you make your payments by the due date each month and (2) this is the only balance on your account during the promo period. If you have other balances on your account, this monthly payment will be added to the minimum payment applicable to those balances. Regular account terms apply to non-promo purchases. For New Accounts: Purchase APR is 29.99% as of 1/1/2024. Minimum interest charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval.
Lease-to-own with $1 to Start‡^
‡^ “$1 to start” is available for applications online and in select stores from 4/30/24 – 6/3/24, does not include taxes, & refers to the rental period from agreement start date to 1st scheduled renewal payment. On 1st renewal date, regular rental rates, taxes & fees will apply. Rate, term, and total cost vary by item selected. This is not a promotion for a specific transaction/item nor an offer for a loan, credit, or financing. See lease for payment amounts & rental terms. Offer will not reduce the number of payments, total amount to acquire ownership, or purchase option amount. Not available in MN, NJ, WI, & WY. Customers in California will pay a $0 initial rent payment and a $1 processing fee to start.
