Ashley Store | Joplin, MO 64801
Ashley Store Joplin, MO
Your Local Furniture, Mattress & Decor Store
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Joplin, Missouri at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on S Rangeline Rd, next to Ross. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
I placed a furniture order several weeks ago and was told it would be delivered June 2nd. After not hearing anything I called and was informed that my order is now back ordered and might be here in the 16th. Why didn’t someone call to let me know. Very unhappy. The gentleman that I spoke to was very hard to understand, not even a sales associate.
Excellent customer service. Very smooth transaction.
The service was excellent and I found exactly the chair to suit me. Jessie turned out to know my grandson. He was exceptional.thank you all.
The amount of nonsense I am having to go through after receiving what look like used couches... I received what looked like a used couch and love seat. Instead of sending them back immediately, I opt to wait for a 'tech to come out, make everything look new' because I have a baby and I'm not trying to sit on my hardwood floor all day, while I wait for a second set of possibly new couches. The manager of the store tells me I'll get a call for this tech to come out and fix everything, but if he thinks they need to be replaced, they will replace them. Instead, I get a phone message asking me if I ordered 'parts' and to call back if I need parts. I have no idea what this means and assume it's a mix up. There is a language barrier with customer service and I didn't understand the message well. I call back today asking when the tech is supposed to come out and they tell me they closed the ticket because I didn't send pictures. I never knew I was supposed to. They say I received an email about it. I didn't. However, I did receive plenty of sales emails. The manager, the delivery guys who saw all the damage, called a number and had me explain to a lady the damage, on their phone, and explained the process, never mentioned I'd receive a request email, or I would have called sooner, not having received it. So, now, they have supposedly reopened my ticket and sent an email... So, how much longer will this process take? I guess we will see. What a huge disappointment on a set that looked so beautiful in the photos.
Great job great service Shane was amazing
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