Ashley | Kirkwood, MO 63122

This place is the worst! Lies on lies. There is virtually no way to exchange anything. Customer service is atrocious. Will NEVER do business this company again. Terrible..

Nik was very helpful , informative and friendly. It was a nice shopping experience. The Stearns & foster beds sure are EXPENSIVE 😵‍💫

I cannot reach a person to answer phone in store. When you call to talk to sales no one answers and then it just hangs up on you I bought furniture here and had nice sale person but if you have a problem like I found damage but wanted a great price to buy another the customer service line and chat goes in circles never gets resolved Ashley I thought was upper class I’m so disappointed… this was local St. Louis mo store..

James was great! Informed us of where to look for couches and answered all of our questions. Very pleased with our Ashley experience!

Purchased a dining room set December 16, 2021. Still waiting 6-8 weeks for delivery and it is September 2, 2022 when I am submitting this. Almost a full year! Called a few times and visited in store to understand what’s going on, not much help. Gave them full payment in December and I think it is fair to ask for some compensation as they continue with production delays. They were unwilling to give me anything. Will never purchase anything from them again

Purchased a dining room set December 16, 2021. Still waiting 6-8 weeks for delivery and it is September 2, 2022 when I am submitting this. Almost a full year! Called a few times and visited in store to understand what’s going on, not much help. Gave them full payment in December and I think it is fair to ask for some compensation as they continue with production delays. They were unwilling to give me anything. Will never purchase anything from them again