Ashley Store Kirkwood, MO
Great style doesn't have to be expensive! The Ashley Store cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Kirkwood, Missouri at a price that other companies cannot compete with. The Ashley Store has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on Manchester Rd, near Lou Fusz Toyota. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
Found the perfect sofa and a wonderful salesman helped us out, all in all a very easy process!
We bought 2 recliners at the end of January. One was defective on delivery. Phone calls to Customer Support were ridiculous. After two weeks of trying to resolve this we were told a technician would be out on the 22nd and the chair would be fixed or replaced. We were given an order for a part. The oart was never ordered.We waited the two weeks. The technician came out and took pictures and told us she would order the part. Then a technician would be scheduled to come out to fix the chair. What?!?!? Wait another month?!?!? Customer Support is a joke. Everything Ashley Furniture says is a lie. DO NOT SHOP HERE!
Excellent product and service. So glad we bought our loveseat at Ashley
If anyone is planning to shop for furniture in the near future, visit the Ashley store on Manchester in Kirkwood, Mo. I quarantee you, you will not regret it. Every salesperson(s) there are polite and willing to assist with any questions you might have. My favorite salesperson there is Mr. James. Please check the above location out!
Jim was very helpful and friendly. He managed to save me some money. Buying three beds, mattresses, and box springs can get pricy.
***** I guess if you have a horrible experience with Ashley Furniture… they could care less. Based on all the reviews, they only respond to positive reviews and not the negative ones. Guess I am not surprised. With NO resolution or even a phone call, I will report the shady financial tactics to the BBB after waiting 3 months !!! If I could give zero stars I would. Purchased furniture in the store to my find it cheaper online (not on sale—- just a cheaper regular price). The delivery and protection plan was also cheaper online. Long story short. Once my price match request was escalated, the representative confirmed that the prices in the store are increased to recoup/pay for the finance charges Ashley pays for customers who opt for the 5 years free financing. Delivery charge is higher in the store because they use contractors…. And the protection was higher in the store because you get the “added bonus” of getting the amount you pay for the protection plan as store credit IF you don’t use the warranty within 5 years. Knowing you probably will use it and wouldn’t get the in store credit. So. Just beware when you purchase furniture from Ashley Homestore (check prices and ask questions). But given my experience with their customer service….. they truly don’t care about the customer or the fact they are deceiving their customers. I wish I could return this furniture. This was my first, and now last, purchase I will ever make from Ashley Homestore or Ashley Industries (online)