Ashley O'Fallon, MO
Great style doesn't have to be expensive! Ashley cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of O’Fallon, Missouri at a price that other companies cannot compete with. Ashley has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on Hwy K, next to Fresh Thyme Market. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!
We ordered a bedroom set in November 2021. They said it was on back order and would be available the beginning of February. We called bathe beginning of February, they said they were waiting for the footboard. We understand there is a delay due to Covid and short staffed. Well it’s The end of May. My husband went to the store. They said they are now waiting on the dresser, nightstand and drawers for under the bed. What happened to the ones they had in February? They set up a time to deliver what they did have for Yesterday afternoon. My husband confirmed the time on Monday. Wednesday afternoon they sent messages asking to drop off at a different time. In their message it stated if he did not reply they would cancel the delivery. He did not respond. They texted at 9 saying they would be here in 15 min. No one showed up. My husband called and canceled the order. He requested they refund the full amount we paid. They stated they would mail a check. Well they called today to try to schedule a delivery. ASHLEY FURNITURE JUST SEND THE MONEY BACK!!!!! Sincerely A customer that will not be returning!
We werw very pleased with our latest experience. Plenty of options, no pressure, Danielle was the best! They really worked with us, super happy!
I bought a couch and love seat. We chose to pick up the furniture from the distribution center ourselves. The people at the distribution center helped us to load the furniture on the truck but at no time offered to open the boxes for us to examine the furniture. The boxes were both in excellent condition and fit nicely in the bed of my truck. Unused nylon straps to secure the load and we had no issues driving home. When we got home we opened the boxes on the back of the truck and unload the two couches in 3 pieces each. The two backs and then the sitting section. It wasn't until we rolled the sitting section of the couch over to hook up the electric cables that we discovered the wooden frame was damaged. We inspected the rest of the pieces to find one of the back sections of the couch was damaged also. We have made a claim with the customer services and hope to get the couch replaced. They say they will contact us within seven days.
Angelo was very helpful and no pressure! He even picked up what we might like and showed us and we liked it! Definitely going back to finish shopping for the rest of the house!
Found what we wanted, didn’t get pressured to buy the first day - but it was easy to do when we came back