Ashley | O'Fallon, MO 63368

Ashley O'Fallon, MO


Your Local Furniture, Mattress & Decor Store

Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of O’Fallon, Missouri at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on Hwy K, next to Fresh Thyme Market. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

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Customer Reviews
4.1 Star Star Star Star Star
(2220 reviews)
Star Star Star Star Star
Will Blechle 1/29/23

Great experience, and Angelo was awesome. He was very knowledgeable and helped us to get exactly what we were looking for.

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Amanda Kohlbusch 1/29/23

Given space to ship while being available to answer any questions. Listened to what we were looking for and guides us accordingly. Creative thinking to give us best financial outcome.

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Cheryl Angelo 1/29/23

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Vicki bortz 1/28/23

Angelo assisted us in choosing a recliner. He was professional, knowledgeable, and polite.

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Karen Barks 1/28/23

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Cindy Mathews 1/28/23

We have been shopping off & in for about a year for a couch & love seat, and it seemed we always leaned toward Ashley Furniture. We finally went to the Ashley showroom in O’Fallon & lMackenzie greeted us. After we told her what we were looking for, as we had been researching for a long time, she told us the are we should look & we came upon the perfect set! After weighing our options & the fact they were 25% off this weekend, we were sold. After purchasing a different couch & loveseat online & the company being able to provide delivery inside 3 months, our new set will be delivered in less than a week. We are excited & ready to get out new living room set!!

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Kaytee Bailey 1/28/23

James made things smooth and headache free! Definitely saw me thru my decision and genuinely wanted us to have a great experience! Will definitely go back for any other mattress or furniture needs

Star Star
Charles Henderson 1/28/23

TLDR Version: While the in the store staff and management have so far been great work with, the same cannot be said for the company that Ashley Furniture has out-sourced their Customer Support Center to. If you’re looking to purchase furniture, Ashley has quite a large selection to gander through. But if you need someone to come out and fix your furniture because of an issue on the assembly end, you’ll probably have better luck fixing it yourself. However, if you decide to call their call center don’t surprised if your first call “mysteriously” disconnects, the second agent you speak to doesn’t actually create a case for the manufacturer forcing you to call back and restart the process days later after you thought it was already settled. Or when the third agent’s customer service skills goes out the window once you’ve requested to speak with a supervisor. As it stands, my wife and I no longer have plans on continuing to furnish our home through Ashley Furniture and cannot in good conscience recommend Ashley Furniture to our friends, family, or co-workers.

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Gary Aye 1/25/23

Star
Sandy A. 1/25/23

Horrible customer service and deception is an understatement. Beware of their pushiness to purchase the extended warranty. Also, beware of Shelby there who is clueless about what is covered under the warranty and NO willingness to help or take accountability. Stay away from this store and save your money!

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