Ashley Store Osage Beach, MO

We had a great experience Labor Day weekend. We needed to get mattresses. We didn't have a truck. So Josh went out of his way to help get our mattresses delivered that weekend. We have shopped here before and had a great experience then as well. We will definitely be back when we have another furniture need. Thank you so much for the great customer service

Love Ashley! They let you look without bothering you. Found what I wanted and was out in 15 minutes. Item was in stock and will be delivered in 1 week. Return & future customer!!

Jeramie did a great job helping me find pieces that I needed. He gave me advice on how I could lock in the sales price. Wonderful sales person!

They were very helpful while not being pushy

Very pleasant experience with concise information given. This is our first Ashley furniture purchase.

Jeramie was professional, friendly and we appreciate the great service. We purchased a Beauty Rest matress and it was delivered within a few days. We will definitely come back to this store.

Great experience!!! Jeremy was very helpful and pleasant to work with👍

Came to their store looking for something particular. They had exactly what we wanted and we walked out with it 10 minutes later Great store with great help!!

We had a wonderful experience buying our new couch Dylan was helpful and professional the store was filled with many options to choose from would recommend

Our salesman was very helpful!

Fast, easy purchase. Salesman was very friendly and helpful. Great customer service.

Jeramie was excellent

Robert went above and beyond for Me & My Fiance with Everything that I asked for in our New Bedroom set. I couldn't be any happier with our purchase. He was an absolute pleasure to work with and also his knowledge helped out alot also in our decision. Thanks again for Everything !!!

Sales staff was very helpful and knowledgeable. Very easy to arrange delivery and removal.

I have not received my order yet. Check back when it's been delivered.

After a disappointing encounter with Nebraska Furniture Mart, I went to Ashley in Osage Beach, Missouri. After explaining my situation where NFM drove all the way to our road and decided they couldn’t drive any farther because the power lines were too low, instead of giving me an opportunity to work out the situation, they left and refused to come back. The folks at Ashley were beyond accommodating; we now have the necessary furniture needed. We were able to take the table and chairs, sofa and loveseat the very same day. I would recommend Ashley in Osage Beach to anyone and everyone. When we need more furniture, we will be back! Thank you.

Quick service with informed answers

I had special needs for a special kind of chair due to my back problems, and the salesman helped me a lot with this

Polite listened. No pressure

Ashley Furniture has the best furniture at the lake. My sales associate, Jeremy, was so helpful. I highly recommend!!

Our beloved 23 year old rocker/recliner is back in the relaxation business! Stacey and our serviceman prepared us for the worst and we received the best! Positively recommended for any needs!!

Great service! Not pushy didn’t stalk us like sharks made it easy for the wife to pick.

Friendly staff not overbearing. Nice selection of items.

Great customer service. Nice store.

Didn’t inform me that the bed set would need a box spring. And now want to charge full price of $200, but would mark it down due to their mistake. I ordered the set with a mattress and asked if there was anything else needed, which I was told no.

Dylan was a great help and very knowledgeable

Wonderful experience and great deals. Thank you.

Very helpful

Eric was very helpful. Enjoyed selection of furniture.

Very helpful , friendly, knowledgeable about the prices, warranty, delivery service . I’m very pleased with the service and looking forward to getting my new furniture.

Would not recommend if you are younger as you will not be treated with respect. Everyone that walked in while we were in the store immediately received help and were showed around while the sales associates were laughing and staring at us. We recently bought a house and are looking to furnish it but that was not taken seriously. The Springfield location was much more helpful and worth the drive as the customer service was the best we’ve had anywhere. Would not recommend coming to the Osage Beach location.

Sales person, Jeramie, was very nice and helpful.

Eric was very helpful.

Ceramic was very helpful and not pushy at all. Enjoyed working with him.

Jeramie was awesome to work with on an especially busy Memorial Day weekend! Thanks to the entire team.

Wonderful experience! Great customer support and knowledgeable staff!

Robert did a great job assisting us. Thank u!

I am very thankful for my salesman and the time he took to look through everything and gave me a variety of mix and matches that I could make to my liking. Thank you Dylan!

I had a great furniture shopping experience with Jeramie at this store. He was very knowledgeable and easy to work with!

Robert was so helpful with my purchase of my new sleeper sofa.

Shopping for a mattress, Dylan led us to where they were set up, found one that suited and bought it. Very easy.

Great experience. Eric H. helped me out and took good care of me. I sort of knew what I wanted and he pointed me in the right direction. I would recommend Ashley Stores to friends and family.

Nice and helpful people. Nice furniture and prices.

I called to order some furniture online and the gentleman was very nice and polite. He helped me with my order.

Very nice young man that sold us bar stools.

Jearamie was very helpful in finding the products that I need to furnish my Airbnb!

Sales force were all very polite and helpful

Great service...Jeramie was a great salesman. He was not pushy, he gave us time to look and was very kind.

I have bought thousands of dollars of furniture from Ashley in Osage Beach Mo. Everything I have purchased has been good quality. The people that work there are courteous and knowledgeable.

Nice place, friendly staff, good deals

Dillon has given us excellent service when helping us purchase mattresses on three different occasions!

The staff here are very friendly and knowledgeable. I was able to get great quality furniture at a very reasonable price. I highly recommend Ashley for all your furniture needs!!

Wonderful experience was very helpful. Honest provided me a discount Highly recommend

Eric was extremely helpful. He listened, asked clarifying questions and confirmed all prior to the sale.

Jeremy was very helpful in selecting a mattress. He was available to help and provide information without being pushy. After the purchase, he was also kind enough to help me tetris the box into my car. Thank you!

Phil was outstanding to work with!

Salesman was knowledgeable and polite during our browsing

Robert was very friendly, not too pushy and helped us out a lot! Great experience! I’d ask for him again!

Any company that badgers me for a review after a purchase gets 1*. Leave me alone!

Absolutely great experience. The guys here were super nice and not pushy at all. Very pleased with our purchase from them!

Great job!

Jeremiah was very easy to work with and helped us find the perfect couches for our space.

Jeremy was very helpful. We showed him what we were looking for and he found something similar on the floor so we could see the color. Then he looked it all up and got the price. Then we ordered the bedroom furniture.

Great service Great furniture

It was a great and fast experience. I went into store knowing what I wanted. Transaction was smooth.

Salesman was very helpful and no pressure to buy anything. Will definitely shop here again.

Very friendly and helpful staff and not pushy sales persons.

Jeremy was great today. Thank you so much for your help. It was a great experience. I’m excited to get my new furniture.

Salespeople let you look without hovering all around you.

We worked with Erich and he was great. He let us look around with no pressure and then answered any and all questions we had. I highly recommend this location and Erich!

Store is nice . I would of purchase a sofa there except u can go online to Ashley and purchase the same thing cheaper and free drop at home door etc . Who would pay $149 delivery charge ? That's insane . Go to the furn store in versailes they deliver 50 miles radius free and prices r about the same .

We had a wonderful experience at this store, and the manager went above and beyond to make sure we were taken care of and happy.

Jeramie has been wonderful to work with. He has been very knowledgeable and friendly throughout our purchases. He never was pushy and let us slowly decide on what we want. I would highly recommend purchasing from Ashley Furniture in Osage Beach!

Josh and his team were great to work with. They handled everything within budget and got us exactly what we needed! Thank you so much!

Our salesman, Jeramie, was patient and very helpful with choosing furniture and mattresses. He helped work a deal for our budget.

Walked in without a closing date on home and bought a whole house of furniture Jeramie at the Osage Beach, Mo store was awesome

Friendly helpful sales staff.

Salesman Robert very helpful and knowledgeable. Nice selection. Good prices.

Very easy experience with Dylan. Would recommend.

Very helpful and no pressure. We were able to look and no sales person at our herls

Robert was very professional and courteous. We found what we were looking for, thanks.

Jeramie was very nice and professional. He made my purchase so easy.

We had a great experience at Ashley Furniture! The showroom was well-organized with a wide selection of styles at competitive prices.The quality of the furniture is impressive, and the staff was friendly and knowledgeable without being pushy.Thank you Eric

Robert help me spend $1600 He found me just what I wanted. I will go back after I tell al my friends

Easy, fast transaction!

Very happy with this store location. We were greeted by Erick, a super sales rep. We were looking specifically for a kitchen table. Erick showed us several however none were what we were looking for. So we decided to look around again, and all-of a sudden there was the near perfect table! In and out in less then an hour, being delivered in three days. Everyone there is super nice and helpful. Fabulous selection of furniture.

Robert is very knowledgeable and kind. We have purchased several items and have been extremely pleased with the service we received.

Very friendly and not pushy!

Love the furniture. Dylan was great to work with! Thanks!

When I entered the store I wasn't really sure what I wanted, but my salesman, Jeramie, helped me find exactly what I wanted. He is by far the best sales person I've ever had. The store looked nice and had a very comfortable feel to it. I'm so glad I went to this store and will be coming back for other things I'll be needing.

Fantastic! Friendly and knowledgeable.

Staff were very helpful but not pressuring. Helped load item into my vehicle

Jeremy was very helpful and personable, with kindness and patience in helping my 93 yro father pick out furniture for his new apartment.

Great service. Very friendly.

Salesman was very nice. And we got what we wanted on sale. Great Price.

Great selection of furniture and great customer service. Went to Ashley Homestore looking for some new furniture. Dylan S. was very helpful, professional, and knowledgeable about all Ashley had to offer! Would definitely shop there again!

Great selection and very good sale prices. Sales associate was helpful being there to answer questions, but allowed us time to browse on our own. Great shopping experience!

Furniture shopping can be daunting, however our entire experience with Ashley Furniture in Osage Beach was pleasant. No high pressure, just help when we asked. Jeremy was very knowledgeable when we had questions. Highly recommend

The main reason we shop at this location is the nice man, Jeremie, always helps us. Nice product and great service!

Very large selection

Dillon was spectacular! He helped me arrange for a last minute purchase and delivery. He was extremely professional!

Eric was great. He did not pressure me, he answered my questions, he was friendly and professional. Great job, Eric.

JSC was an excellent salesman. I got exactly what I wanted and at a good price. I’m excited to get my new section couch!

Friendly staff

Very relaxed No high pressure but feet informative and responsible sales staff. Jeramie’s attentiveness and service exceptional

We had a wonderful experience. We were not pressured but had a very supportive sales associate. Jeramie answered all of our questions and was kind and courteous. Communication was excellent in scheduling delivery. The delivery team was very nice and efficient. We purchased a sectional, ottoman, two recliners and a sofa table. We love the furniture. We are very happy with our purchase and would recommend Ashley furniture to anyone consider new furniture or decor.

Great price, great customer service

Easiest buying experience I've had!

Great customer service

Jeramie is just the best.

Great place to shop furniture and friendly staff

Robert was our salesman and he was a pleasure to work with. Ashley has great furniture and I'm sure we will enjoy our furniture for many years. Thanks again for great customer service.

I just wanted to share my experience with Jeramie at Ashley furniture. AAA+ experience is what I had. He was very helpful and knowledgeable about what I needed. This is the place to go!

Great place to buy furniture! Friendly staff!

They were wuick to help me find the piece i was looking for. A quick wrap up of payment and i was on my way. Easy no hassle shopping w a helpful staff

Very helpful. Was able to have the furniture delivered in a short period of time.

Good 👍

Found furniture I liked online but wanted to purchase thru store. Stellar customer service provided by Josh & Dylan at the Osage Beach, MO store!!

Bought a couch and two chairs. Worked with Dylan and another sales person. They were easy to work with, and absolutely no pressure to make a sale. It was a very good experience.

Jeramie was most helpful! He helped me find what I wanted at an affordable price. It was definitely a positive experience and I will be back when looking for something else.

Jeramie was great to work with - simple and quick - thanks for the help on a holiday weekend

Love their furniture and their Employees. Robert Mullins was so patient as i was buying furniture for an entire home and changed my mind more than a few times. He probably didn't like to see me coming, but always met me with a smile and helped me look at anything i wanted and helped me purchase the pieces i needed. Excellent and professional with a personality and great patience. Thank you, Robert.

Huge selection, great prices, friendly staff!

Friendly service

My husband and I came to Ashley for a new mattress. The store had a great selection on site to check out. Jeramie was knowledgeable about the models they carry and helped us decide which would meet our needs best. We were able to pick out what we needed, check out and schedule delivery in less than 30 minutes. Perfection!!

We called and spoke with Dylan and he was so nice and helpful. He got us exactly what we wanted fast and efficiently. He also got it set up for us to pickup at the warehouse. We can’t thank him enough.

Great! Walked in and Dylan was there. He has helped us before. Very helpful without being pushy and always gives us time to look and contemplate. He is very knowledgeable about products. Have been very happy with Ashley!!

Guys were very helpful--great experience

I was looking for a leather sleeper sofa and perhaps a loveseat for my condo. I had seen this particular one on line, but could not find much information. I checked the Ashley Furniture Store at LoZ and they were upfront about delivery at my convenience in June, costs, and answered all my questions. I needed a sleeper sofa for guests and a firm sofa for comfort. They delivered on both. I purchased a sofa and two rocker/recliners!

Friendly and helpful staff. Large selection.

Our sales person Jeramie was the best and very considerate without being pushy. Look forward to coming back to see him.

We had the best customer service at the Osage Beach store And a terrific selection Thank you Jeramie Cinkosky

Robert Mullins was a great help to find the right side table we needed and carried it out to my car for me.

Jarame was great to deal with and handled all of our needs!

Jeramie was extremely helpful and knows a lot about what he sells

I just got a membership to the osage beach anytime fitness, I'm happy to find the friendly and helpful staff. The other members are very helpful as well. I can see this is be a good decision.

Ashley in Osage Beach has always been super easy to work with and always has very friendly employees. Would recommend !

Great. I wouldnt go anywhere else. Jeramie Cinkosky makes buying furniture easy and reliable. He answers questions and lets the buyer take their time. He is the best 😀.

Very nice as u walk in, excellent service.. very informative... will be going back soon

Jeramie Cinkosky was very professional & friendly and gave us excellent customer service.

We love Ashley so this is our go-to store for furniture. Robert Mullins helped us, and he was great!!! Can’t go wrong with Ashley!!!

We found exactly what we were looking for. Ashley had a great selection and amazing prices. Robert Mullins helped us and was incredibly helpful while still giving us space and freedom to explore the store as a family.

The team was extremely friendly, accommodating and professional!!

Friendly, professional and knowledgeable about products.

Good experience

I had an excellent experience at this store. I’m anxiously awaiting the delivery of my new furniture.

We found just what we were looking for. Robert was great.

It has very polite and knowledgeable staff greeting you as you walk in the door.

Great prices, choices and salespeople

The sales people were at the door to geeet us, but that was it. No asking what we were looking for or offer to help us find the end tables we were looking for. The failure of several sales people to assist was disappointing. Also, the furniture they displayed was singularly suited toward large homes. Nothing that wasnt huge was there.

I have mixed feelings after shopping here. I have been a long time shopper of Ashley’s this last round of promotions were so misleading that they boarder on abusive to customers. I went in with an email saying I got 12 months or 5 years financing and walked out with only 12 month. All the fine print in the email says nothing about down payments taxes up front or even delivery not included it all says might be required. Nothing about not on all in store items. Just only on in store items only. When I mentioned it to the sales man he just apologized and ask me to send him the email cause we have had lots of complaints. And corporate is not believing them. I sent two emails to him and both have returned undeliverable. Unfortunately the rating is more reflective of corporate and not of the local store…

Went into Ashley furniture in Osage Beach, MO. Met Sales Professional Robert Mullins and told him what we were looking for. He located our sofa and within ten minutes had the contract completed and a delivery date of ten days. The easiest purchase I have ever experienced. A no hassle salesman and very customer friendly. Thanks Robert!

Good deals and friendly service from Robert!

We walked in without the intentions of buying because we didn’t need anything at the moment. They told us they were able to hold our furniture until it was needed. So we decided to buy a full bed set and new mattress. It was wonderful to have that access to hold our items until needed.

The fellow that helped us twice, Robert, was exceptional. He was completely helpful and did not push us or try to upsell. He put up with all my silly questions and knew the products very well. He is a great rep for Ashley’s.

Josh and Jermaine were so easy to work with. Josh showed me EXACTLY what I was looking for. GREAT experience. Will definitely be back for next future purchase.

Easy transaction o EF the phone!! Delivery all set up w ease!!

Great customer service and excellent prices. Jeramie (salesman) was ver accommodating and went the extra mile to seal the deal.

Jeramie Cinkosky was fantastic working with us. He showed us several countertop bar stools and they weren’t exactly right. He walked away and came back with the perfect chair. He picked one from a table set. Jeramie was awesome. Better yet, they were on sale!

Robert Mullins is great! Quick and very helpful! All of my furniture for the most part has come from the Ashley store here at the lake and we love it!

Robert was very helpful in assisting my wife and I in finding the right couch 🛋️ at the right price.

Dylan was very helpful finding what I was looking for and followed up really quickly!!! Definitely recommend this store!!!

Quick and simple transaction by phone!! Thank you Jeremy!

Great customer care in helping us find the furniture piece we wanted and delivered very timely without any issues. Thank you

Salesman was very professional and helpful. Great experience

Had a very relaxing and positive experience in the store.

Great service and great deals!

At Ashley's, were greeted and asked how we could be helped when we entered the store. We were taken to the love seats we wanted to see, decided on the color and made the purchase within about 15 minutes. Their store is bright and spacious with an excellent selection or furniture and decor.

Dylan our sales person was very helpful and knowledgeable about what we were looking for.

We were shopping for a mattress and frame and the sales rep was very informative. Thank you

No pressure, and they reduced price a bit

Jeremy was very knowledgeable and Scheduled delivery to meet our needs.

Very relaxing environment and no pressure. I was able to look and think about my purchase. Jeramie was very pleasant and helpful!

Very courteous staff!

Best selection and best customer service, I will definitely be back.

Such a great group of people that work there. Just bought a couch and was very happy with the outcome.

Very nice store and very friendly staff, they treat us fantastic and very helpful :)

Love Ashley Furniture Osage Beach! Good quality furniture and great customer service. Friendly and courteous staff. Highly recommend!

Our salesman Dylan Snow helped us from the moment we walked into the store to our furniture purchase out the door. THANK YOU DYLAN FOR AWESOME CUSTOMER SERVICE!!

😁 Best customer service 😁

Thanks to Bob Mullins for all your help with us getting a replacement chair.

Great customer service!

Lazy, hands in pockets kind of place. Bought a sectional almost a month ago, gave several estimated deliveries but never followed through. We got a final delivery date 3 more weeks out. I'm not sure what family of 4, with a baby on the way will happily sit on a floor for months waiting for some sub par furniture that loses over half its value as soon as you sit on it but we found a MUCH BETTER deal on Facebook that was a fraction of the cost. I urge if you need furniture today, do not buy from this place. They do not value their customers at all.

Not as good as they used to be

Awesome service! Robert, Dylan, Jeramy, and Josh set the standard of excellence!

we had a great sales person but we’re disappointed that the 3 week wait for delivery has turned into 6 weeks with absolutely no communication or apologies.

My wife and I bought a recliner in March. We had to wait until the end of April for it to be delivered. When we received the recliner, it was brought to us broken. We called and requested it get replaced. They said they would repair it. We waited a month for repair people to show up, and they came with incorrect parts. They took pictures and assured us they would bring the correct parts as soon as possible. Today, the repair people showed up again with incorrect parts again. I've been the owner of a broken recliner and no real remedy for quite some time now.

We bought some of their furniture in another state. It didn't fit our room but once it was purchased. No refund or exchange. And the junk they sold us was foreign made press board. Junk. Would not recommend at any price.

Staff is wonderful! Helped me pick out the perfect bed for my daughter. Scheduled delivery and set up for me so I didn’t have to do anything ! Such a great experience, thank you !

I recently came in to Ashley furniture and had a great experience. Customer service was top notch; they give you space to browse but are available when you need them. Dylan helped arrange a seamless pick-up from the warehouse. 10/10 would recommend shopping at Ashley furniture. I'll be back for future purchases!

My experience was outstanding!!! Friendly staff-

I love a good furniture store, and I have seen a LOT of them, but I especially love the Ashley Furniture store in Osage Beach! The store is so nice and clean, and they do an excellent job at showcasing. Highly recommend coming here for any furniture needs, Vernon is super helpful, and I know I'll be asking for him the next time I come to make a purchase!

Amazing selection with a very helpful and knowledgeable sales staff!

Beautiful store, tons of artwork!

I like the furniture selections here. I was looking for ideas for a small dining space. The sales rep was helpful without being too pushy and in my face (I can't tell you how much I want to just go in and lil for ideas sometimes without being harassed, lol). He showed me a selection tool to find things not on the floor. Good stuff!

Dylan Snow helped us out with pricing several of the items we will be needing in the next few weeks. Going to measure and see what new items we will be getting! He is wonderful to work with. Thank you! Jennifer & Sharon Keeney

The service here was amazing! I came in to browse and the guy who helped me was very nice and helpful. I think his name was Vern or Vernon and because of him I’ll definitely be coming back.

Went in the store and had a great experience.

Pretty good selection for the lake, I spent a decent amount of money in there and overall had a good experience.

I came into the store and was helped by Lenny Mercer! He was such a kind worker and helped me find everything I needed! Love this store!

Wanted to give a salesman in the Ashley store a compliment. He was such a nice man and so helpful . His kindness and concern for my needs were considered before he made suggestions. I will ask for him the next time too. His name was Len Mercer.

Although I didn’t find what I was in search of this time, Lenny Mercer was so very helpful and friendly. He was knowledgeable and did his best to accommodate my needs. I will be back, and will be sure to request him again😊

Came into store and talked with Lenny Mercer who was very helpful and guided me through the entire process. Quick and Easy

Spoke with sales associate Matthew Tilmon, who walked us through the steps needed to make a great purchase and get a great deal in the meantime. I would highly recommend the business and sales team at Missouri Furniture (Ashley Homestore).

Dylan Snow helped us pick out a new couch and he was excellent! He worked with us around our budget and helped us get delivery set up. The couch arrived today and the delivery men were super fast and very kind. If I ever buy another piece of furniture I’m definitely going back to the lake and working with Dylan!

Great service and selections.

Matthew Tilmon will help you with anything you need!! He’s a hard worker, and makes sure that all of his customers are taken care of and happy!

Fun! Had lots of new! Stopped to see sectionals, great selection!

Matt Tilmon was professional, knowledgeable and extremely helpful to work with. Thanks, Matt!

RUN!!! We ordered a bed May 2021. It is July 2022. We are STILL waiting! No bed but they are full of jokes as to why it's not here. Will update when it arrives...

Very Expensive, bought an Ashley Sectional at a private store for less

Purchased furniture near the beginning of the year. Bought the extended warranty. Loveseat and couch already needing repair. Told by "customer service" that replacement parts can take more than six months to come in. Such cheaply made furniture for a premium price. It's been a month and no updates from this sham company. Missouri Furniture should be ashamed.

I wish I hadn't just bought couch. They have a lot of nice furniture.

Didn't make a purchase. After close inspection of several items we realized the quality was not typical Ashley. It looked like the lower quality Ashley that you find from Jc Penny.

We bought a sectional from them maybe a year ago and it started to have mechanical malfunctions we were told to call the warranty company. We did just that and yet to have a call or email back and we have reached out many of times. We were told this is high quality stuff and it is poorly and cheaply made! So now we are stuck with a expensive couch that no one wants to sit on cause it’s broken. Wouldn’t recommend for your furniture needs.

Extremely nice, clean furniture store with lots of furniture to choose from! Matt who helped us was very knowledgeable, helpful, and pleasant! If you're looking for Any furniture I recommend checking them out & work with Matt Tilmon who will get you a great buy on whatever you are looking for!

I wish I could give less stars. I bought a couch just over one year ago we have already had to have one part replaced by warranty due to the delivery men breaking it on their way in and now it has a rip in one of the cushions on the inside seam and the wood by the cup holders is broken for spending over $1000 on a couch I expect better quality furniture this couch is made sooo cheap I hate it sooo much. Spend your money Elsewhere and get a better made couch somewhere else

Had great help finding what I needed!😃

Enjoyed our time

Would give them zero stars if possible. Purchased furniture at Christmas, was told it would be in at the end of January. Never heard from them. Called the store to ask what the status of our furniture order was and was told it was now scheduled to arrive in March. Again, never heard from them. Called again and was told it may or may not arrive at the end of April. Was informed the delay/shifting dates is due to COVID, which is understandable. However, if they had been honest at the time we were purchasing the furniture (i.e., you may or may not get your furniture before next Christmas) we would have taken our money somewhere that allows you to take your furniture with you when you purchase it. Staff is totally unapologetic or sympathetic. Won't ever spend a penny here again. UPDATE: Just wanted to update y'all that it's June and we still haven't gotten our furniture. The store has still never once called to update us on the status and have made zero apologies and zero efforts to help with anything.

I would like to give a shout out to Dylan Snow in the Ashley store in Osage Beach Missouri. He was wonderful. We had a not so beneficial/helpful encounter in another Ashley furniture store- in another state. We were actually avoiding the Ashley stores. As a last resort we went into the Ashley store in Osage Beach where Dylan Snow listened to us and directed us to what we were looking for and told which pieces could be obtained right away. He made the sale and made us repeat customers.

SINCE I CANT CREATE A NEW REVIEW I'M ADDING THE ISSUE WITH THE OTTOMAN I ORDERED 29 NOV 2021 TO MATCH THE SECTIONAL. IT HAS BEEN "DELAYED" AGAIN. NOW THEY'RE TRLLING ME IT IS EXPECTED TO SHIP 3 APRIL. NO ONE HAS KEPT ME POSTED ON ANY OF MY PURCHASES. I ALWAYS HAVE TO CALL THE STORE FOR UPDATES. NEVER AGAIN WILL I STEP FOOT IN THE OSAGE BEACH STORE. UPDATE: shortly after I posted my review I received a call from Jaden from the service department. She contacted a local carpet cleaner who was able to come out today. The carpet looks great and I'm happy Ashley's rectified the issue. I do hope Ashley's will work on a more timely delivery in the future. I purchased a 3 piece sectional and king size bed on 22 November 2020 and was told delivery would be end of January 2021. The bed and 1 piece of the sectional was delivered 23 February 2021, but the other 2 pieces were not. The 2 guys that delivered my furniture tracked mud on my brand new carpet (Installed 11 Jan 2021) and when I called the store to check on my missing sectional pieces I informed the woman (Jan) of the mess on my carpet. She said she'd give my info to the service department at corporate and I should expect an email. Its been over a week and I've heard nothing. As for the other 2 pieces of my sectional she said they were in. I asked if they would deliver them the next day...I don't know, but I would think it should take priority! Nope, she had to check the calendar for the next available. It's 3 March 2021 and they were just delivered. The mess on my carpet has never been addressed. I will not be making future purchases at Ashley in Osage Beach.

Great service with a smile

Nice selection, great prices.

Great looking store, friendly staff

Ashley furniture in Osage Beach is absolutely the best one of ALL..!!! I've always gotten GREAT SALES AND CUSTOMER SERVICE @ THIS ONE.!!! 💯 💯 💯

Great selection and service

Good variety & very reasonable prices

I have called multiple times to ask when we would get our new couch we made an order for 2-3 weeks ago. Every time i call they tell me they will call me back. At this point i would like to cancel this order and find the furniture else where. They only want the sale. They don’t care for anything after that. I will be contacting higher. Thank you for nothing.

We found a bedroom set at a great price! Had extra money to buy a mattress. Robert was very helpful

Matt was very helpful and kind along with the manager. They went above and beyond for us with customer service and delivery. Our family is grateful and they helped with our peace of mind!

I went into the store looking for a new mattress. Tested out four and then looked at one for quite some time. After 45 minutes, we still had not been greeted or helped in any way. What’s worse yet is that there were 4 salesman at the desk. Very disappointed in service. Will not return and can’t wait to take my business elsewhere.

*UPDATED TO ADD POST SHOWROOM EXPERIENCE: When we purchased our furniture on June 10, we were told the earliest delievery available would be aprox June 21, or if we wanted we could pick up our sofa that day at the Camdenton warehouse. We decided to pick up the sofa and paid to have our 2 recliners delivered, and were told we would receive a call 24 hrs before they were delivered. Fawn called the warehouse to make them aware we were coming. Once we got to the warehouse, a 35 min drive, we were told that the sofa they had there was damaged. They weren't sure why it hadn't been entered into the system as damaged, but it shouldnt have been sold to us. They said there was one coming in the next day though that we could pick up. We made the trip the next day and picked the sofa up with no issues. June 21 came and went and we hadn't received a call about the recliners. I called Ashley Homestore to inquire on a delivery date and then was told to call back mid July bc the recliners were on backorder. I called back mid July and was told to expect them by the end of the month. At the end of the month I called and was told they were shipping on Aug 19 and I would have them 3-5 days after. On Aug 26 I called to check the status and was told they had just shipped that day and I should have them in my possesion by Sept 4th or 5th. We were just called today and were told delivery will be September 9th. That being said, I love the couch and am sure I'll love the recliners if we ever get them! Lol. ORIGINAL REVIEW: Fawn, the Showroom Manager, was helpful but not smothering. We found just what we wanted and got it at a great price! Will definitely be back again!

I had Leanna helping me out and she was knowledgeable and pleasant. Beautiful furniture.

Lovely selection and helpful staff!

Friendly staff and service

We love our new Ashley HomeStore in Osage Beach! We have made 2 different purchases there and they have the most reasonable prices with the exact quality of their competitors. This last purchase we had an exceptional salesman that assisted us with our purchase. Dillon, we appreciate that you didn't try to upsale us and that you were honest as well as professional! We will definitely be recommending Ashley to many (as well as Dillon)!!! Thank You again, The Coplin's

Nice merchandise. Friendly employees.

Expensive. I expected better prices on Ashley in Ashley....

Would give a zero if I could. My nightmare started April 21st. I purchased furniture online through this company but after finding out shipping was nearly 2 months I canceled the order. I decided to buy something off the showroom and that was delivered the very next weekend. Although I'm satisfied with the furniture my nightmare is the fact they still charged me for the original order.. They debited the money back after I canceled the first time but then a month later they charged my card again for it.. It's been a week and I can't get a hold of anyone through their online support line, everytine I call I'm on hold for 15 minutes then told to leave a message and they will return the call within 72 hours to 96 hours.. It's been a week. I called the store 3 days straight to be told the person in charge of that is not in.. I was also told they would call me back.. Today after 6 days and no call back I called the store and was greeted with "hello can I get your name and number and I'll call you back".. That was an hour ago.. I feel their customer service once you've purchased from them is nearly non existant. Atm I'm out nearly 700 dollars for furniture I never recieved and atm probably going to return the furniture I did receive.. It's been a nightmare and I'm behind on bills due to being out the 700 and it don't seem like anyone from this company even cares.. I'd give a zero rating if it allowed me to..

Absolutely overpriced

Beautiful furniture nice place to check out furniture and home accents

A very nice, interactive website. Nicely detailed and easy to navigate. Not too glitchy or slow.

Great store, an abundance of choice!

The Staff at this Ashley's is exceptional... Truly friendly and not overly pushy... They have never been able to beat the internet price with any in store specials, but they will give it to you with no fuss when asked...

Prices are very high. Low quality

Was furniture shopping with some friends and happened to visit this Ashley home store. We had a great time looking at the new styles and the staff were very informative and welcoming. The way that this store is designed made it easy for me to visualize ideas for my own home.

Beautiful

Nice store, great employees nice selection of furniture at affordable price.

Abby, a soon to be mother at the osage store did an awesome job helping us select the perfect living room furniture for our house and did the best she could to save us the money on selected items. THANKYOU ABBY

Bought a beautiful couch (which I still have yet to receive). I decided to pick it up myself instead of paying a hefty $70 for delivery, come to find out that the couch would take 3-4 weeks until we could pick it up. A week after the purchase I get a call that my couch is ready to be picked up, but I am at this point not available to pick it up anymore, so I asked for it to be delivered. The lady I spoke to on the phone said of course not a problem, all you have to do is come in the store and just pay the delivery fee and we will make a note on your account to be delivered next Friday. So next Friday comes along no phone calls nothing. I finally call and see what is going on with my couch, to find out that they didn’t even schedule it for the delivery yet after I ALREADY paid a week ago. Now I have to wait another almost week for this couch. No one said they were sorry, no one tried to relay any kind of sympathy for my frustration. Probably will never purchase anything from this store again. I have a busy life between a full time job and school. I don’t have time to be playing phone tag and incompetence.

Great customer service!!!!

Purchased two sets of furniture delivery staff was wonderful, they realized one of the couches was broken and took it back. Three weeks later calls and a personal visit to the store and a delivery date of 6/11/19 and still no replacement. I would recommend unless you have time to continually follow up on furniture you paid for to be delivered you go somewhere else. The one star is for the delivery crew who found the broken couch, not the store staff who explained how “lucky” we were to get our furniture delivered by 6/11 that didn’t show up.

Very, very pleased with the service and experience with Ashley in Osage Beach. Purchased quite a bit of furniture following a large remodel of our lake home. Selection was great and received exceptional advice and support from Macy on furniture pieces, colors, decor--everything! Delivery crew was professional and conscientious. We could not be happier and I highly recommend.

Excellent place to shop best variety around and reasonably priced

Nick Hannigan is extremely helpful & a wealth of product knowledge! Thank you and April both for all of your extra efforts. 🤩 #RockStars!

Great store and friendly staff! Worked with Macy and she helped us find the perfect furniture set for our new home. Highly recommend Ashley home store in Osage Beach!

I am so happy to have an Ashley HomeStore in our area. They just opened. Compared to most of the furniture stores in the area, Ashley HomeStore's furniture has them beat on quality and price.

The customer service here is absolutely outstanding. April is a dream to work with! With a great selection at awesome prices, I would definitely recommend!

Great furniture at great prices. Nice selection to choose from along with very helpful staff members. April Hawk did great helping me with my purchase. Will definitely recommend.