Ashley | Springfield, MO 65804

Ashley Springfield, MO

Your Local Furniture, Mattress & Decor Store

Great style doesn't have to be expensive! Ashley HomeStore cuts out the middle man by building, transporting, and selling its own great furniture. This allows us to bring stylish furniture, created by the #1 furniture company in the world, to the people of Springfield, Missouri at a price that other companies cannot compete with. Ashley HomeStore has exclusive agreements with premium bedding companies like Tempur-Pedic, Sealy, and Stearns & Foster. We sell the best mattresses in the world, with incredible incentives and financing terms that ensures that the customer leaves with the best deal possible! You can find us on E Independence St, near Thompson Cadillac Springfield. We look forward to being the furniture store that helps you fill your home with memories, and hope to see you soon!

Customer Reviews
4.2 Star Star Star Star Star
(3811 reviews)
Michele Casteel 1/31/23

We purchased a new bedroom set from Ashley's on black Friday of 2022. We received our nightstands they were damaged, we are almost in February 2023 and we still have not been able to get any assistance on fixing the nightstand or replacing. Our bed was supposed to be delivered before Christmas. We have never received it. No one in customer service had been able to help. About the 2nd week into January we are told that our bedroom furniture has been discontinued, and we cannot get it anymore. We went to the store and we're offered the display model which was dirty from hands and the bottom rails are chipped and the bed is wobbly. We asked for our cash back from purchasing the bed and we were told they would send a check in 6 weeks. We wanted to return the nightstands that don't match any bedroom sets and were told that our $800 nightstands that are damaged we cannot return or receive any refund on. We are extremely upset with the customer service no one at the store wanted to help they kept telling us to call the number. But the number goes to India and they tell us the opposite of what the store says. We had previously bought multiple pieces of furniture from Ashley's and thought they were helpful before but this experience is completely ridiculous

Kalob Rogers 1/30/23

BUYER BEWARE: NO RETURN POLICY, NO ACCEPTIONS. We ordered a large brown leather rocker recliner from Ashley and we received a grey fabric medium sized recliner that did not rock. Currently, we are in contact with customer service to see if this issue is resolved promptly.

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nancy marie 1/30/23

Thank you Dr. Loove!! All around great experience with Ashley. ⭐⭐⭐⭐⭐

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Debra Brandwein 1/29/23

Great info...gave us good price. A little disappointed on having to wait a month

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Greg Johnson 1/29/23

Jeff provided excellent customer care. He was mindful of when to leave us to consult, and very knowledgeable about the differing finance options.

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DeAnna Fite 1/28/23

Drew was a great sales person and would definitely recommend.

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Amanda Kern 1/28/23

Bethany was great to work with! We are so happy we chose Ashley Furniture!

Karen Mackey Davis 1/28/23

Great customer service, knowledgeable, friendly, quick turnaround

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Pam Thompson 1/28/23

Salesperson,Leah, was very friendly and helpful

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Teresa Kemm 1/28/23

First time visiting and was impressed with the store layout, the helpful, friendly, and knowledgeable staff. This store was BUSY yet things moved quickly and efficiently and there was plenty of staff to support the shoppers. Not a lot of color choices and most styles are updated modern but found a traditional piece that worked. Not something I see mentioned in ads often but they do carry brand name mattresses in addition to their own. I’ll definitely be coming back to check that out.

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