Ashley Store West Plains, MO

Ashley Store

1414 Southern Hls Dr
West Plains, MO, 65775

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Store hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 12:00 PM - 05:00 PM

About Ashley

The Ashley Store in West Plains, MO represents the largest furniture store brand in North America and one of the world’s best-selling furniture store brands with more than 1,000 locations worldwide.

The Ashley Store in West Plains, MO is committed to being your trusted partner and style leader for the home. This commitment has made Ashley the largest furniture retailer in North America with more than 1000 locations worldwide. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. That includes many of the top mattress brands—including Tempur-Pedic, Sealy, Serta, Stearns & Foster—as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests—because a great mattress makes a difference to your quality of sleep and even your quality of life. Your home is more than a house. It’s the daily moments and experiences you share that make it uniquely you. At Ashley, we celebrate being home with you. Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. Visit your nearest Ashley Store showroom today!

4.8
(275 reviews)
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6%
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1%
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FILTER Star Ratings
Donna Baker Gray (Donna Baker Gray)
Sep 15, 2025

We loved the furniture that we bought hopefully the delivery and set up will be as smooth

Justin Poleski
Sep 15, 2025

***Update*** 9/15/2025 We have had several employees from Ashley’s Warranty department state to us, this was a store level mistake and the store should take care of this problem. These were all recorded lines by Ashley furniture. Bailey F. a warranty specialist also already stated she had corrected the original invoice to reflect the wedge being cover by the extended warranty. I received a call for a corporate solutions specialist Angela J.. Mrs Angela informed me there was nothing they can do because the manufacturers warranty had already ended. Even know we bought the extended warranty from Ashley. Mrs Angela is telling me this is an Extend Warranty problem and when we exchanged the original couch. It was our fault for not contacting them to update the extended warranty. When I asked to speak to Mrs. Angela’s supervisor, she stated there was no one else to speak to. Nor would she call any of the other specialists I spoke to, to figure out why they are telling me this is the stores fault. Apparently, lying to customers goes all the way up the chain. Come to find out Angela does have a supervisor I can speak to. **Update*** 9/12/2025 Still no conclusion to a broken couch. After multiple more phone calls still we get directed back to the store. Then the store sends us back to warranty department . After 1-1/2 phone calls with no profanity or rudeness. I finally got to a supervisor, Rob. Who decided to hang up on me because I asked him if I was speaking to the warranty department and asking to make a three way call with the store. Which we have done multiple 3-way calls with already. What a complete a train wreck Ashely Furniture is. I will never recommend Ashley Furniture to anyone. We purchased the extended warranty on a 3 piece couch. On July 7 the wedge broke, it is now August 19 and still we do not have a replacement wedge. They have screwed up on countless stages of paperwork. We have been on 4-3way phone calls and nothing gets done. It’s, you need to submit a corrected invoice and make another claim. You need to call so and so. Then when you call, you get another run around. It’s complete incompetence. Do not shop at Ashley Furniture.

Neil Varner
Sep 14, 2025

Very professional.

Gail Legerski
Sep 13, 2025

Linda Grant
Sep 12, 2025

Treated me very well and saved me $$$. Thank you:)

Trusted Visions
Sep 11, 2025

We are new to the area and went in to pick out furniture for the home we were closing on. When we placed the order they said everything would be delivered by the 3rd or 4th week in August. I followed up on 8/15 as we closed on our house and they said it would be the last week of August or 1st week of September. Called the 1st week of September they said the tv stand would not be in until the end of September which I said was unacceptable. They said I couldn't cancel my order although the Ashley in Springfield had everything in stock. Finally got a hold of the manager the next day and he said he could get us everything but the tv stand the following week which was acceptable. The then came to deliver the tv stand this week only to find out it was damaged and missing pieces. Feel like they strive to get the sale and then the follow up and continue to push the delivery date further back. Feel as though they are very misleading and since they aren't owned by Ashley their service in lacking. Would never order from them again and would just go to the Springfield location.

Laini Long
Sep 11, 2025

Amanda was amazing!!She listened to my wants and concerns and really went above and beyond to get me exactly what I was looking for! Although I have no received the furniture I purchased yet, the over all shopping experienced was a 10/10!! Highly recommend Amanda at Ashely of West Plains!

Terri Collins
Sep 11, 2025

Lonnie McManners
Sep 04, 2025

Alfred Willowhawk
Sep 02, 2025

Wow fantastic service from Jason and Sabrina. We were having a hard time finding a mattress. They listened to our requirements suggested a new hybrid mattress. Helped us decide and voila we went home with a brand new mattress!! Way to go both of you.

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For additional details on the offers on this page, click here  to learn more. 

0% interest for 60 months^° - In-Store Only

On in-store purchases made with your Ashley Advantage® Synchrony credit card. Equal monthly payments required for 60 months. Minimum purchase may be required. Down payment up to 30% may be required on another payment type for in-store purchases. Promo fee of 2% of amount financed will be included in monthly payments.

†^Not combinable with other offers and discounts. If any down payment is required, the qualifying purchase amount is determined prior to any down payment, taxes or delivery. Qualifying purchase amount, less any applicable down payment, must be on one receipt. A promo fee, equal to 2% of the amount financed at time of purchase, will be shown as a separate transaction on your billing statement and included in the balance subject to this promo. Any taxes, delivery, or other charges included in the amount financed will increase the related promo fee and the required monthly payments. For example, a $950 purchase with $50 in taxes and shipping costs, will be charged a promo fee equal to $20 and $1,020 will be charged to your account. No interest will be charged on amount financed (including related promo fee) and equal monthly payments are required on promo purchase until it is paid in full. The payments equal the initial amount financed, (including related promo fee) divided by the number of months in the promo period, rounded up to the next cent. Any estimated monthly payments may be shown as rounded up to the next whole dollar (for ease of display) or may be shown rounded up to the next cent. See your billing statement for your actual required equal monthly payment, which will be rounded up to the next cent. These payments may be higher than the payments that would be required if this purchase was a non-promo purchase. During the last month(s) of the promo period the required monthly payment may be reduced due to the prior months' rounding. Regular account terms apply to non-promo purchases. New Accounts: As of 7/16/2024 Purchase APR is 34.99%. Penalty APR is 39.99%. Minimum Interest Charge is $2. Existing cardholders: See your credit card agreement terms. Subject to credit approval. Excludes Samsung appliances and electronics. For more information on our Regular Price, see store associate or visit ashleyfurniture.com. Discounts from Regular Price may apply based on payment method and terms which may be considered a finance charge. See store for promotional options and details.