Ashley Store West Plains, MO

Young man that helped me was knoledgable and not pushy , we spoke the same language ! Ill be back !

Great customer support 👏

Amanda was great

Hailey Lee was very helpful with getting furniture ordered for my son. She went above and beyond and even stayed late to get things ordered.

I needed a power lift chair for my sister. They had what she wanted at a reasonable price. They are truly a good company

The sales clerk were so helpful and nice. Our furniture is top quality.

I could not have asked for any better service! All personnel especially Amanda was very helpful.

Amanda was a huge help, and made the whole process painless! Thanks for your outstanding customer service!

Amanda gave great service and had the patience of a saint.

Best prices, helpful salespeople and quick delivery and setup!

Easy and quick help with choosing and processing purchase. Thank you 👏

Valerie helped us today and she was absolutely wonderful! Very knowledgeable, kind, professional, and made us feel right at home. She is nothing short of an angel! They had everything we wanted in stock! We bought a full size bed with bed frame, chose home delivery, and paid a small fee to have our old bed and box spring disposed of properly! Amazing! God bless her and everyone at Ashley. You made Christmas very very special! John & Michael M.

Very friendly and honest

Everyone was kind and helpful. Helped me find just what I needed. Great experience!

My wife fell in love with this love seat and her cat did to lol. All the people that work there was very helpful and nice it was her christmas gift

They were prompt and ready to serve me went out of their way to make me happy thank you

Nathan was great, he was very informative and polite. The staff helped us with protecting our purchase and shared their personal experience with the products as well. Go see them, they will take care of you!

Took the time to show an old man a new recliner and didn't even push for the most expensive one.

The two recliners advertised would need to order, wasn't told that when I called Friday. So I gave my lift chair away to make room for new recliner plus got a neighbor with pickup from mountain View,to haul it . So I was stuck to get one so I picked one that was 449. The only one that they had to take home without ordering one. So I asked how much he could knock off, I was told 10 dollars, my surprise I was lied to, I got nothing taken off.

Sales rep was pleasent and answered all our questions to our satisfaction.

Very Friendly and Helpful Sales People.

Superb customer service! Very friendly and knowledgeable! Helped me find the perfect mattress at a great price!

If you offer delivery you should pay for it, not the customer

The staff was very patient and helpful as we tried out (sat on) several recliners before making our selection.

Very helpful and accommodating.

Cody was the sells person I dealt with. Very informed and was able to get me what I needed and wanted. I thank him.

Customer service was great and the quality of the furniture is amazing! The best part…All American made!

We had an awesome experience with the sales crew. They were professional and fun! Thank you!

Friendly staff and wonderful service!

Salesman we worked with was amazing! Thanks for the great deal!

great salesman

They were easy to deal with and nice.

There is a large inventory of fine furnitures to choose from. The staff was very helpful. Thank you Nathan! It was a pleasant experience.

Amanda was very helpful. It was a very easy purchase. I would shp there again.

Nathan was great to work with. He was friendly and knowledgable; allowed me time to look and make a decision without feeling pressured! Would definitely recommend him and ask for him with future purchases.

Great delivery, fast service, easy to deal with

Was fantastic. Great Sales lady, Hailey Lee. Was sharp new her stuff and got us what we wanted. Made a great day. Thsnks

The people at Ashley are wonderful

We loved the furniture that we bought hopefully the delivery and set up will be as smooth

Very professional.

Treated me very well and saved me $$$. Thank you:)

We are new to the area and went in to pick out furniture for the home we were closing on. When we placed the order they said everything would be delivered by the 3rd or 4th week in August. I followed up on 8/15 as we closed on our house and they said it would be the last week of August or 1st week of September. Called the 1st week of September they said the tv stand would not be in until the end of September which I said was unacceptable. They said I couldn't cancel my order although the Ashley in Springfield had everything in stock. Finally got a hold of the manager the next day and he said he could get us everything but the tv stand the following week which was acceptable. The then came to deliver the tv stand this week only to find out it was damaged and missing pieces. Feel like they strive to get the sale and then the follow up and continue to push the delivery date further back. Feel as though they are very misleading and since they aren't owned by Ashley their service in lacking. Would never order from them again and would just go to the Springfield location.

Amanda was amazing!!She listened to my wants and concerns and really went above and beyond to get me exactly what I was looking for! Although I have no received the furniture I purchased yet, the over all shopping experienced was a 10/10!! Highly recommend Amanda at Ashely of West Plains!

Wow fantastic service from Jason and Sabrina. We were having a hard time finding a mattress. They listened to our requirements suggested a new hybrid mattress. Helped us decide and voila we went home with a brand new mattress!! Way to go both of you.

Stopped by just to look at hot tubs. The entire staff that helped/answered questions were wonderful. And yes, we purchased a 2025 Aspire hot tub!

Just bought a recliner. Friendly staff who were able to answer all my questions before purchase.

We stopped by to order a couch. The young lady was great.

Cody went above and beyond in making sure we ordered what we wanted.

Sabrina was very professional and friendly. She listen and help me choose and excellent Table and chairs set. Price was in my budget. Very happy with service Inwas given in your store.

The sales girl was really helpful and most patient.

The lady was awesome

Awesome service and good prices.

Employees very helpful. And pleasant to work with.

Excellent staff good selection of furniture good price would recommend them if you want good products at a good price

Great customer service! The store looked great. I felt the price was high.

I wasn't expecting to find what I liked but I was hugely surprised!!! I bought a custom sofa with a chaise with storage under the chaise. My God 🙏🙏🙏 I've never been so happy with a purchase. Sabrina was my sales agent and she helped me through the entire choices and time to pick out the fabrics. Everybody was absolutely amazing! When I need more furniture, I am DEFINITELY going back to Missouri Furniture and Ashley Furniture.

Outstanding customer service from everyone at both stores. It's comforting to know you'll be treated well and assisted without the overbearing sales folks in the bigger cities. Thanks y'all for all the help.

MY HUSBAND HAD A BUSHHOG ACCIDENT BACK IN OCTOBER, HE HAS HAD NO USE OF ONE OF HIS LEGS SINCE THEN. I WAS AT A LOSS FOR WHAT TO DO. AMANDA HELPED ME TO GET HIM INTO A LIFT CHAIR AND MAKE IT TO WHERE HE WOULD NO LONGER BE CONFINED TO A HOSPITAL BED IN HIS BEDROOM AND WAS ABLE TO ACTUALLY BE OUT WITH HIS FAMILY. IT TRULY CHANGED OUR LIVES. THE AMOUNT OF RESPECT THAT WAS SHOWED TO ME, BY NOT ONLY AMANDA BUT ALSO EVERYONE IN THE STORE IS MORE APPRECIATED THAN I COULD EVER PUT INTO WORDS AND VERY RARE TO FIND THESE DAYS. MY HUSBAND AND I COULDNT BE MORE HAPPY WITH OUR PURCHASE AND THE STAFF AT THE WEST PLAINS STORE. THEY HAVE EXTREMELY REASONABLE PRICING FOR GREAT QUALITY OF PRODUCT. I WILL 100% BE BACK FOR ANYTHING ELSE THAT I MAY NEED AND I STRONGLY RECCOMEND THEM FOR ANY FURNITURE OR MATTRESS NEEDS! GO IN AND ASK FOR AMANDA!

Friendly, Personable, thorough, helpful. I would definitely recommend family and friends to shop there.

Very pleased with the assistance we received. Valerie was not pushy, but very helpful! Answering all questions after letting us browse as we asked to, when walked in the door and were greeted. Found something for 2 different rooms that was just what we had in mind!

Very helpful to work with. Pleasurable to work with.

Very nice and not pushy. Very respectful people,great selection and prices.

Great people, great furniture, great service, very clean and nice space, enjoyed the whole experience

Very pleasant and helpful, customer service is awesome.

Very friendly staff! Answered all our questions and even helped us with local price matching. This was our 2nd purchase and we will be back.

All the staff there was very friendly and helpful with helping me to get a hot tub.. I will definitely go back there again.

Very helpful and we’re not pushy

The lady's that helped were very kind and patient with us giving us time to try out multiple recliners. Thank you

All of the staff I dealt with were very friendly and helpful - Dalton, Sabrina, Amanda and Cody. I will definitely return to Ashley furniture the next time I am needing to make a purchase.

Fast and very friendly service and very informative.

The salesman Cody West was great as was also the last time I made a purchase here. Not impressed with the coworker who was not actually in this store but at the Missouri Furniture Store beside it or the manager so will probably won’t continue to buy furniture from them anymore. If you do shop there, ask for Cody…he’s great at his job👍

Sales team was friendly and easy to work with. Was able to get me into the sectional I wanted for a very reasonable price. Answered all my questions and kept in contact with me during the entire process.

Cody was very helpful Wish we could have gotten 4th of July swag

Very professional and helpful.

Accommodating and friendly. Refreshing to find a business in this town who actually works and wants a person's patronage!!

The gentleman was very knowledgeable in the product and I am very pleased with his help and he was very nice.

Love this store!! The guys were so helpful and patient with me while I was trying to decide on a recliner! Cody was such a great salesman definitely will use him again.

Great sales team and great customer service.

Love this place. Picked out some dressers for the bedroom today and they had just what I was looking for. Service was fast and efficient.

Opened fifteen minutes early for us, very open and knowledgeable about their products, even wrapped our recliner in plastic in case of rain

I had a very positive visit with Ashley's, . The help was wonderful they went out of their way to make sure everything was to our liking. They took us to a warehouse to show us a couch and recliner,both beautiful. Bought almost everything I needed. Will differently return and tell my friends and family. Employees very friendly and helpful.

Amanda was very helpful picking out living room furnishings.

Staff extremely helpful and knowledgable about products and availability.

Was very pleased

Very friendly and helpful. They had exactly what I wanted and were so nice and polite.

The lady that showed us was very nice.Showed us several different sofa sets.we finally picked out one.love seat with power and sofa with manual.coming in two weeks.thank you Ashley.

They were very accommodating in helping us find what we needed and at a reasonable price. UPDATE... We purchased 2 twin xl so we would have a king size bed for personal reasons. When I slept on my mattress it was too firm. It didn't feel like it did in the store. It had a mattress cover on it. We returned to Ashley Furniture the next day and they wouldn't accommodate us. We were told that we could not return or exchange the mattress. They showed us where we signed a paragraph stating it was a final sale. When you are busy purchasing furniture they have you signing papers so quickly and not thoroughly explaining them. If I knew that I didn't have any guarantee whatsoever I would've passed on buying the mattresses. We ended up buying another mattress so they would match and giving the other one away. NOT A HAPPY CUSTOMER!!

Dalton has been great to work with. Excellent customer service!

Amanda helped us pick a beautiful living room set. I am so great full for her patients. I was struggling to decide. The other staff there made us fell comfortable too. Stress free shopping.

Cody was amazingly helpful. He assisted me in choosing the perfect bedroom furniture and getting my financing completed in store. He did everything confidently and with a smile on his face.

Found a beautiful leather couch and loveseat!! The salespeople were very helpful and friendly. Not pushy at all. Very impressed!! Ask for Matt!!

Thank you for the Recliner ☺️ I so happy with it

Matt was outstanding! Took his time, showed us around and never once pressured us. Then he and his manager were extremely cooperative with the price and with the date of delivery. I will definitely be back, as will my wife, to shop at Ashley and we will ask for Matt. Thanks so much for all of your cooperation today.

Amanda at Ashley’s, West Plains, Mo was so kind and helpful. Spoke with her on the phone several times and then drove an hour and a half to work with her. Love the Ashley brand, can’t go wrong working with this team!!

Great service. Jason and his team are the best!

Great service, very attentive.

Easy to work with and very helpful to

Amanda was awesome , she will work for you and make sure you are satisfied .

It took us several trips in to make up our minds but they were patient with us, answering all our questions every time.

Good

The sales person Cody was informative and knowledgeable.

I had already looked online, so when I went to the store I knew what I was looking for. The sales lady, Sabrina, was professional, knowledgeable, friendly and quite helpful. I was in and out in no time. My purchase included sectional couch, dining table/chairs, entertainment TV stand, dresser, drawer chest and a picture. All of which were 20% off. Ashley's is a great store to purchase quality furniture.

Great service and price is very good

Great service! Thanks to Amanda Hurst for her outstanding customer service!

Got a nice chair to good cost

Great customer service. Kind and efficient

Went in and was welcomed. I was able to look around and take my time. When I found what I liked was waited on immediately and made my purchase with no delay at all. So excited to receive my recliner. Excellent experience.

Cody was a great sales rep. He gave us the space we requested to look at everything and didn't hover over us throughout the store. We appreciated that. When we decided on a selection of our choice he made the process smooth.

Sabrina was patient, knowledgeable, and willing to get us a great deal. All staff was professional. Thank you!

I love Ashley Furniture. This is the first time at the West Plains Store. Great selection to choose from and very good prices. Amanda, our salesperson was very helpful, efficient and courteous. The guys that helped wrapping the furniture and loading it onto our vehicle were awesome! A very good experience. Will definitely shop there again

My visit was very easy! I knew what I wanted looked at 3 Items made my choice. The manager was friendly gave me a brief description of the sales and what the placards meant. I paid and was out the door. I have done business with Ashley's furniture in a couple different regions knowing that they are franchised, they all carry quality merchandise and obtain knowledgeable and friendly sales staff.

Dalton helped us with a couple of weeks ago and we were very pleased with his assistance. We’re looking forward to our mattress and kitchen table & chairs delivery!

Good service except for delivery, charged me 75.00 to go maybe 5 miles. Then it was delivered in someone vehicle.

They was very helpful with my purchase.

Service was quick, polite and knowledgeable. Good selection as well.

Just shopping around, stopped at Ashley's in West Plains. We were very pleased with the no pressure sales. The young lady was very helpful and answered our question. We ended up buying the perfect living room furniture for our new home.

Clean store and adequate selection. Amanda and Jason made our experience and we certainly appreciate the staff help with finding the right piece. We needed a couch that could hold up to constant torture between animals and kids and still fit into our budget. We didn’t get pushed into any sales simply showed the options in our category and we made a smoking deal on Black Friday! Thanks Amanda Hurst for helping us find our new couch!

Friendly and helpful. Was able to order what I wanted that wasn’t in the store.

Very gracious and helpful staff. Excellent choices in furniture design. Looking forward to working with them again.

Very nice people, and good value on the furniture. Thank you!!

Great service. Helped with looking for what I needed. Went back to get and checkout was great. Cant wait for delivery

Amanda is always amazing! She goes above and beyond to find the perfect furniture for us!

Excellent customer service!

July 2024 After having a horrid experience in a Springfield store. I decided to give the Brand Ashley’s another try with hopefully better customer service. I arrived at the store upon opening on a Sunday and Dalton greeted me. We talked and he had completed my sale within 30 mins of my arrival . He was awesome his job. I felt satisfied walking away with a 4 week timeframe for delivery. Received my table and chairs. Unfortunately it came in damaged and I didn’t see it upon delivery. Very next business day I called Dalton and he put in a service/work request. He was once again awesome at his job. It took another 6-7 weeks to get a new table in as they weren’t able to repair the damage . Oct 24 I have received my Brand New Undamaged Furniture and I am completely satisfied. The best part is 0% finance SAC with synchrony credit . This table feels very sturdy and well built . Many years of use to come Thanks Dalton

It was my 1st visit in our West Plains Ashley Store, and I found exactly the right accent chair for my living room, a very comfortable rocking chair! Barely 24hrs later it was delivered and the drivers also took away my old chair for me! AWESOME customer service by the store manager, he was ESPECIALLY helpful as he assisted with my purchase from the moment we arrived in the store! Many thanks to everyone! I am a happy customer! And now, 🤫, I think I may take a nap 😉... so so comfortable...

My Wife and I were very pleased with our recent experience visiting the Ashley Store in West Plains, MO. All of the staff were very professional, we were able order our Recliners. I would recommend this store for anyone shopping to update their house.

The gentleman at the Ashley store was very nice. I had a special situation and needed a little extra help. The guy was very understanding and they even delivered my purchase the same day.

I have worked with Cody West at Ashley in West Plains for at least 3 different purchases since they opened. He’s always been incredibly helpful, and I absolutely LOVE the couch that I got from there. When it was first delivered, one of the wood framing pieces inside of the chaise part of it was broken (not to any fault of the delivery guys). One of the delivery guys noticed it first and pointed it out. Right then, they took pictures of it and contacted whoever needed to be contacted to get a replacement for it. They allowed me to keep the broken chaise while waiting for the new one to arrive, so I wasn’t without part of my couch. I had the new piece in one week, and it was easy for them to switch it out. I just ordered new furniture for my Mom, as she is moving into an assisted living center. Cody was kind and helpful while we were there looking at options, and he arranged to have it all delivered to her new apartment in the assisted living center, all within this upcoming week. I would HIGHLY recommend Ashley in West Plains, and specifically Cody West there!

They have lots of different kinds of furniture in their store. The store is laid out attractively. Cody sowed me right to the lift chairs, explained how each chair went looked at worked and found a different color of theodel I wanted at a different store. He worked with me on the delivery time also. Altogether, an excellent experience.

Amanda at Ashley Furniture West Plains,MO was absolutely amazing to work with. She got my product ordered quickly & was very efficient and kind. I highly recommend doing business with her! :)

Had a great salesman at Ashley’s. He was very knowledgeable about all the different options and was able to help point us to the matters that would be the best for us. He didn’t rush us and was extremely helpful!

Cody was very helpful and treated us just right and we think the quality and price was good.

Love Ashley Furniture. We decided to shop at Ashley’s because of their customer Service and knowledge. We were lucky enough to meet one of the designers who helped us make our living room the way I envisioned & listened to my ideas. Thank you for your insight which I then made the decision to purchase.

Lovely and patient folks!

Our sales Rep. Cody West was very professional and courteous. He helped us out with everything and every question we had. If you’re going to buy anything or just looking around ask for Cody.

Dalton was very helpful and worked with us. We will definitely go back.

They people were really great and easy to work with.

Salesman was very courteous and helpful.

Dalton was so very helpful and courteous. The rest of the staff was also friendly. Pretty good selection for our little town.

Looked at multiple furniture stores looking for a leather loveseat. Walked into this store and within 20' of the entrance we saw what we were looking for. A young lady rep welcomed us and showed us other couches and then worked up a price for the loveseat and matching couch. We were happy with the price and bought both. She was very helpful and courteous. Was a good experience and first time we were in the store. I can't remember her name, but she sure made our day.

Great experience. Dalton helped me with everything I needed. Appreciate yall! Five stars!

West Plains Ashley furniture store is the best I’ve ever shopped in. Great manager our salesman Dalton is so helpful. Today was our third purchase this year. We are very pleased with the service.

Friendly. Professional.Knew their product very well. Service unmatched.Sabrina was amazing to work with. She really listened and knew what we were looking for. Didn’t posh highest priced recliner for my husbands needs! Dalton and another kind man delivered just 2hours later! Even store manager was so kind and helped in our decision making. Thanks to everyone 🌹

Awesome experience! Great staff! Great management! Very knowledgeable! Highly recommend!

10/10 recommend this store, and these folks! Absolutely LOVED working with Sabrina.

I did by a matching couch to my previous purchase but I was disappointed that the west plains store doesn’t honor the specials that I receive by email regarding financing and discounts at Ashley’s stores. . I had received email regarding special financing on mattresses. Drove to the store with a trailer thinking I would purchase only to find out they don’t honor it. Probably won’t be back.

I had a very nice man who searched the whole store for me to find just what I needed! He wasn’t pushy which I appreciated. Dalton Palmer is an asset to this store!!

Cody West was helpful & informative. Glad he was there to answer all our questions & help us find our furniture.

I very HIGHLY recommend asking for Mrs.Sabrina. I was shopping around for the perfect mattress for me. I have medical issues and she helped me find the best one for me. She DID NOT do like some customer service people do by telling you to come find them if you have questions or find something you like. She PATIENTLY showed and explained to me every single bed. Even when I asked the same question more than once. And I even layed on every bed and even tried the same bed multiple times. She does everything possible to help you find what you are looking for. She doesn’t push you to the highest item. She understands your budget and needs. I will DEFINITELY be going back to see her and I’m DEFINITELY going to recommend her to everybody. Thank you very much Mrs.Sabrina and I want to commend you for best the BEST CUSTOMER SERVICE person I’ve EVER encountered in a furniture store. Thank you again

Dalton am was very helpful

Sabrina was our sales person and she was terrific!

We got amazing help! Truly amazing people in there!

This store carries a wide range of products, but I have found the prices to be on the higher side. I appreciate supporting local businesses, but when the prices are significantly higher than their own online retailers, it makes it difficult to justify the purchase. I hope they take customer feedback into consideration and consider price matching their online store to remain competitive in the market.

Ask for Cody. He WILL find options that work for you.

Great customer service and everyone was very friendly and helpful. I went in for "A" recliner and came out with TWO. 😝 When looking for furniture in the future, I will definitely be going back there!

So very friendly! Thank you to Matt. And Joey blessed to have you both help me

Repeat customer. Friendly and helpful sales and delivery staff. Excellent variety of home furnishings. Highly recommend!

Purchased a Purple mattress and pillows. Excellent salesperson who really knew his product line! The only thing preventing the fifth star is that I had to pay more than I would have thought for delivery (local) as well as removal of my old mattress. Seems that for the cost paid for the items we purchased, local delivery would have been either free, or a at a much lower cost than we were charged.

Ashley in West Plains has the most amazing sales person. Cody West listened to what I was looking for and gave me great choices. Thank you Cody for the whole new living room furniture.

Jordan was a lot of help

Very helpful staff! Did not hound me when walking around!

Found what I wanted and it was in my price range.

We had a great experience, Cody West was very helpful in helping us get the perfect recliners that we wanted! The delivery guys were so friendly and quickly brought our delivery in and made sure they were set up!

Mitch was very helpful. A little expensive. Delivery price was too much. Mitch was able to work a deal that we could all live with. So we purchased. Thank You However we went back to buy the matching loveseat and couch. We ended up going to Springfield at Ashley Furniture. Cody saved me $500

Sabrina was thorough in assisting us to buy new furniture, quick and easy.

Cody West was very helpful and professional.

Amanda was extremely patient and informative. Great customer service, friendly staff.

Entire staff was great!

I bought my first couch here and the salesman Mitch was very nice and knowledgeable of the products and not pressured me into a sale. We are very happy with the deal that we made and I will be doing business here again in the future.

Sabrina was great and very helpful as well as her Manager. Five stars to them both!

Sabrina was amazing, she answered all the questions and found everything I needed. So excited to get my furniture delivered!

Amanda was very friendly and extremely helpful! Loved that she wanted what was best for our family with no pressure!

Very polite and respectful sales people. Would definitely go back again.

Sabrina was amazing!

Very friendly staff. No pressure but very informative and well knowledgeable about there sales. Thank you

Ashley Store in West Plains went the extra mile to earn my business. Very friendly and curtious, also.

I love the hard work, the commitment, and the hospitality that the staff offers to thier customers. Even if the staff is busy they take the time to accommodate your needs. Sabrina was my sales representative and she is remarkable!

Excellent customer service - Friendly Staff and beautiful inventory! Dalton was a pleasure to work with and helped me every step of the way!

They were very helpful when we walked into the store. All we were looking for this time was a floor lamp. Jason, the store Manager himself came over to us because the other salesmen were busy with other customers and found what we wanted and loaded it up fir us

Found just what I was looking for almost just need to change the sectional from right to left was no problem they order what I wanted very friendly professional put them on my look for list Thank You

Wonderful salesman. He work hard to get us what we needed in our budget

Joey and Matt delivered our couches and what amazing men these two are! Very helpful and made sure we were happy with our purchase. Highly recommend these two to deliver your purchases from ashley!

Very helpful. In all things

Very courteous, very helpful, and I got my mattress and stand delivered the same day. I was very pleased.

Great to work with what we needed. Appreciate you all!

Mitch was very patient and helpful even through all my indecisiveness!

So happy with my purchase!

Sabrina our saleperson was absolutely wonderful in West Plains, Mo. Help me to pick out my furniture for my Anniversary that my husband of 35 years bought for me! We would also like to thank these fine gentlemen Joey and Matt these guys were so kind to us went beyond to helped us surprise our son. while delivering our furniture they get a A+ from us! My son said you two are awesome!!!

Sabrina was amazing! I appreciated everything she did for me!

Amanda was great! Very knowledgeable of the product; helpful not pushy. Highly recommend. Thanks for the great service! 11-29-24 update; just made another purchase with Dalton—quick, efficient and no hassle. Again appreciate West Plains’ Ashley store’s products and service!

My salesperson (CRW1) was extreamly helpful in answering all my questions and addressed my concerns. He was friendly and I would highly recommend this store to my friends and family.

Wonderful experience selecting and purchasing a beautiful bookcase. Will definitely return for future purchases.

Mitch took very good care of us. Very professional and helpful.

We had a great experience here, very nice and helpful staff.

They got us our dream couch!!

Friendly helpful staff

It was a furniture store it had what I wanted at a price I was willing to pay. Service was acceptable if perhaps a little over eager

We went in to purchase a headboard. Cody approached and asked if we needed help. We told him what we were looking for and he showed us what was available. He didn't pressure us or follow us around. He always found the answers to our questions. We ended up purchasing a headboard, footboard, 2 dressers, 2 night stands, a swivel chair for our bedroom, 5 new barstools, a couch, loveseat, chair, end table, new dining table and 6 chairs. After we got home, I realized we didn't have room for the the night stands we bought. I called and Cody helped me switch them out for smaller ones in the same suite that would fit. Then while the delivery team Joey and Zerek were here we realized that the love seat and couch were not going to fit in our living room and after several calls with Cody with decided on another chair instead and some lamps and decorative items. Cody is so personable, kind and professional. He was so helpful without being a pushy salesman. He felt like a friend. The delivery team was amazing as well. I cannot say enough about how their great happy attitude and how well they worked together. They were super professional and knew exactly what they were doing and got it done quickly. They were extremely personable as well. If you want amazing furniture with an amazing no hassle shopping, customer service and delivery experience, definitely go to Ashley West Plains and see Cody, and have Joey and Zerek deliver and setup your furniture. They are worth every penny.

They where very kind to meet our needs. The overall service was outstanding and they where able to stay in our price range and give us the best deal for the bottom line with great quality of the bed set combination thank you and have a bless day

First of all the store is gorgeous. I love the way they put everything together. The personnel were super friendly, cooperative, helpful we made a deal and we're very happy with it. We highly recommend you to anyone else. Thank you you for your caring.

Friendly staff from salesmen to delivery team. great place to shop. Very helpful and nice furniture!

Great selection of furniture and accessories definitely worth stopping in and shopping around

Good quality furniture and good people

Very good place to shop, very kind and knowledgeable people.

Amazing experience, staff is very professional, the store was nice and clean . Our table was delivered un damaged on the day it was promised.

Absolutely amazing staff. Went in to look at a living room set and mattress and Cody helped us find a leather living room set and purple mattress. Will definitely be coming back to furnish the rest of my house.

Mike was very helpful.

My husband and I purchased a couch from this store and it was a wonderful experience from start to finish. I appreciated how efficient the process went and will be a returning costumer. The delivery team was super polite, helpful, and timely! #ATEAM

All of the sales professionals were friendly and helpful, but Sabrina F. was amazing. The entire experience with her was 10/10.

Great experience and customer service. Highly recomend

Good deal on our furniture and kind customer service!

Thank you Cody West for all your help picking out the adjustable reclining bed for my 100 year old mother. She really likes the bed and the nice mattress. Thank you!!

Amanda was absolutely phenomenal. She walked us around and showed us all of our options, the deals they are having, and had the best attitude even though I am SUPER picky. If anyone goes up there make sure to ask for her, she is just wonderful.

Great experience. Cody was very knowledgeable and patient.

Jesse and Jason are amazing. Super friendly and helpful. Let us shop and help us get what we wanted. Store is gorgeous. Thanks Guys!

Great experience. Top notch customer service. Jesse & Jason very friendly, helpful & knowledgeable. Gave us a fantastic deal on exactly what we wanted. Won't shop anywhere else for furniture. Come on down and see them in their beautiful store.

Bought furniture at the West Plains Ashley Store and the way in which we were treated was very warm and friendly. Cody West, was our store sales representative and he was very friendly and professional. He treated us with respect and was very honest and helpful in helping meet our needs. Thank you Cody West for a great Ashley experience.

Bought the Ballinsole sectional and Mike was the guy who helped us. Absolutely love it! Sits wonderfully and so cozy I fall asleep even quicker! Also purchased the Altari sofa to match. Wonderful place with very helpful people. Will work with you also to help you get what you want!

The whole Ashley’s team has been fantastic! Amanda from sales is the sweetest person! The two gentlemen with the move team was so efficient and friendly that I felt they deserved their own recognition! Highly recommended!

After a few weeks of shoulder/neck pain from my old bed, I decided it was time for a change. The associate who helped me was a gentleman named Mike, who just happened to specialize in mattresses! He was very thoughtful, helpful, and patient in helping me make a good choice. He had lots of great information to provide and helped me figure out my preferences and what I might require in a new bed. Of course, like a pair of new shoes, a new mattress has to be broken in (as a young adult learning these things, I now know that), but I believe I’m going to be much better off now. Thank you very much for helping me make a good choice!

We had a great experience shopping at the West Plains location. Mike was the perfect salesman. He was very knowledgeable and was able to get us the set we were looking for and at a great cost. Highly recommend!

Mike was fabulous and extremely knowledgeable. All the team members were amazing and patient with my 4 year old. This store will be my number one stop for all future purchases! Great job, guys!

We are in love with our new bed and motion base and had such a wonderful sales experience!

Amanda was so helpful and patient.

Cody was great. Was able to get everything I was looking for. Thought items were discontinued but he found it for me. Thank you Cody

Mike was very personable and a joy to meet. He knew the products well and knows how to make a sale a good experience!

Big, beautiful store! Great selection and prices! Cody helped me and my mom find the perfect furniture for our needs. He was so nice and very knowledgeable. I highly recommend Ashley Home Store in West Plains. Update: Our furniture was delivered on June 21 by Stacy and Joseph. They were so kind and considerate. It wasn’t easy to get our furniture inside because of the layout of our houses. They were very thorough in making sure everything was put together correctly and in working order. Stacy and Joseph also get ⭐️⭐️⭐️⭐️⭐️.

The whole staff was great! Cody was my salesman. He answered all my questions thoroughly & took the time to find the perfect sofa & recliner to fit me.

Amanda was great, she worked with us through all our changes. Jason was a big help too! Would highly recommend this store!

Amanda, Mike, and, Jesse were the most helpful professionals known to man!

Big floor with lots of options for all! Best place to get a mattress! Cody was so helpful and very knowledgeable! Definitely five stars!

Cody was very helpful and my husband enjoyed Jesse. Thanks Ashley.

Great store! Everyone is very friendly and Amanda was a big help! Highly recommend

Beautiful store!! Great staff!!

Such a beautiful store!! Staff is extremely nice and helpful. Definitely my number one choice for furniture in the area!

Great place to shop. Best furniture deals in town. Beats all the competition. Friendly knowledgeable staff. We needed this place in west plains and now its here.

Great place to buy furniture. Ask for Cody

great place to shop. friendly staff

A locally owned and family operated business with a focus on great customer care and serving & supporting the community!