Ashley | Billings, MT 59102

The service we received was excellent!! Toby was very courteous and helpful!! Answered all of our questions that we had. Highly recommend.

I was really pleased with this store. Very friendly sales and office staff. This is the second time I’ve purchased from them. Great service and delivery .

Ashley Furniture is a nice store. Made me wish I made more money. Most of their inventory is out of my price range but I did order a bed frame. Very helpful staff.

I went to try and find a little office stand. I found a wooden chair that was in the discounted section but no stand. As Travis was looking on their website for a stand, I couldn’t help but look at the beds. My current bed is 18 years old and I’d been thinking of getting a new one. The 1st Ashley store I went to I wasn’t comfortable with the salesman that greeted me. At that place I saw a stand but it was sold and when I told that salesman that was the type of thing I was looking for, the answer was yeah, that’s sold and walked away. Well duh, but he didn’t want to do any extra work so I left. Apparently dressed in sweatshirt and baseball cap with my hair ticked under on a Sunday just made Mr L think I didn’t have enough money to waste his time on me. I stopped at the store next to that Ashley without knowing it was an Ashley too. If I had known I wouldn’t have stopped. But Travis Brownell was very nice and let me look around without stalking me. He tried working with the size I needed for the stand, and I laid on all the beds. Travis took the time to tell me about the benefits of each bed and never pushed one over the other. He had me try all of them and let me find the one I was comfortable with. He never pushed the higher ended beds or frames on me, he let my back and neck find the right one. I never found that stand, but I walked away with a new purple bed, an adjustable base, new headboard and bed frame and dresser. And my special chair find lol. Thank you Travis!!

Cher was very nice to work with. She was understanding and caring. I will go back to her on my next purchase for sure !! Waiting for the delivery and set up. Thank you for the excellent service !!

Great customer service

Absolutely satisfied. Tyler is the best. Give him a serious raise!

This store had the best options of different sofa chaise sectionals ... Tyler was an excellent sales man...we can't wait til we get our purchase.. Tyler thanks for all your help and chit chat with us....

Shopping experience went very well. I knew what I wanted and who helped us was very accommodating without taking a lot of time.